HESSAIRE M100 Evaporative Cooler Instruction Manual

July 29, 2024
HESSAIRE

HESSAIRE M100 Evaporative Cooler

This Owner’s Manual is provided and hosted by Appliance Factory Parts.

Safety Rules

  1. Read and follow all instructions, cautions, and warnings. Failure to do so could result in personal injury, death or property damage.
  2. Unit must be in the OFF position and UNPLUGGED from power receptacle before performing any maintenance.
  3. Make sure the electrical power source conforms to the requirement of the evaporative cooler(s) as well as local codes.
  4. To reduce the risk of fire or electrical shock, do not expose electrical connections to water.
  5. Do not touch electrically live components.
  6. Assure that all power cords do not meet any sharp edges, hot surfaces or chemicals. Immediately replace any damaged parts.
  7. Never leave unit unattended.
  8. Continuous fill not to be used indoors or unattended.

Key Operational Points

Your cooler must be positioned in front of an open window or door if it is to operate effectively. (see below picture)

  1. Always ensure that there is another open window or door through which the air can exhaust from the room.
  2. Ensure the rigid media is kept clean throughout the use of your cooler.
  3. At the end of each day run your cooler on FAN ONLY for 30 minutes to dry out the rigid media.
  4. Prior to putting your cooler away for winter, always:
    a. Drain the tank and wipe clean.
    b. Clean the rigid media.
    c. Reassemble and run on FAN ONLY for 30 minutes to dry out the rigid media.

Indoor Use

CAUTION: BEFORE CLEANING OR SERVICING DISCONNECT POWER SUPPLY

Quick Start

  1. Connect to power source.

  2. Fill the water tank.

  3. Turn on cooler and enjoy cool air. For help using the control panel, please see right side of page.

  4. Enjoy a cool drink with the built-in bottle opener.

MC12 / M100 – Models Control Panel

Be sure your float valve is adjusted at a fortyfive-degree angle never straight downward insuring it does not hit media panel. This will assure no overflow.

Switch for Fan

Has 5 positions.
OFF
HIGH w/ pump
LOW w/pump
HIGH no pump
LOW no pump
Rocker Switch for Swing
Controls the fan Oscillation

Switch for LED

Controls the LED light

Switch for Bluetooth

Controls the Bluetooth speaker. Please turn the Bluetooth switch OFF and then ON to ensure that it is in pairing mode.

Bluetooth pairing instructions

Make sure your phone/Bluetooth device is in pairing mode. Toggle the Bluetooth switch on the Hessaire cooler OFF and ON. The name of the Bluetooth device is “Hessaire”

Cooler Maintenance

 Use all precautions and disconnect from power source before performing any maintenance.

Cleaning Cooler and Rigid Media Pads

The removable panel and media pad can be sprayed out on the ground to clean pad. Use light pressure when spraying pads. You can use a soft bristle brush to gently wipe away deposits.

NEVER spray pads with water while cooler is operating, and fan is running. This can cause damage to motor and will void the warranty.

Removal of the Back Panel (Disconnect power supply before this procedure.)

Removal and Replacement of Cooling Media

  1. If your cooler includes media pins, remove by unscrewing/pulling out the disc.
  2. Remove media pad. Replace with new pad.
  3. Reinstall the back panel and you are ready to use the cooler again.

See right side of page for the location of screws and media pad.

Go to www.hessaire.com for instructional videos and tips for eliminating any odors.

Draining the Cooler Tank

  1. Pull or unscrew drain plug/cap from drain assembly.
  2. Tip unit to ensure all water exits the unit.
  3. Replace drain plug

Cooler Parts

Please visit www.hessaireparts.com to shop for cooler parts.

No Part Name Part Number No Part Name Part Number
1 Left panel 6000614 14 Right Panel 6000615
2 Bottle Opener 4507013 15 Radio Antenna
3 Front Lid 6000213 16 Right Frame 6000509
4 Handle 6105001C 17 Drain Plug 6102024
5 Storage 6000214 18 Water Tank 6000909
6 Handle Cover 19 Oscillator Motor
7 Water Fill Lid 6102030 Oscillator Rib 6000333
8 Rigid Media 6101009 Rib Connector 6000334
9 Back lid 6000613 20 Front Louver 6000335
10 Speaker 4507014 21 Louver connector 6000336
11 Blower Scroll 6001305 22 LED Lens 6001019
12 Blower Wheel 6001304 23 LED Light 5004004
13 Motor 5001001C 24 Front Frame 6000212
Synchronous Motor 5001003C 25 Left Frame 6000508

Warranty Policy

Hessaire Products Inc. Manufacturing Warranty EVAPORATIVE COOLER

Each new cooler is warrantied to be free from defects in material or workmanship for one full year from the date of original purchase. If component and or components are found to be defective within this period, Hessaire or Hessaire’s distributor will replace the defective component and or components free of charge. Components are available at authorized dealers or online. Copies of proof of purchase and cooler manufacturing label will be needed for the warranty claim.

What is not covered by the warranty

  1. Malfunctions resulting from misuse, negligence, alteration or lack of necessary maintenance.
  2. Loss of time, inconvenience, use of product or other consequential damages due to defects.
  3. Return transportation costs. All return transportation costs are the responsibility of the purchaser.
  4. Hessaire warranty does not cover labor cost associated with the troubleshooting and or repair of the cooler whether the product is under warranty or not.

Damaged Shipments

Hessaire is not responsible for damaged shipments or shortages resulting from carrier mishandling. Notify your carrier’s office immediately to file a claim. Keep damaged goods and containers for inspection until advised by the carrier as to disposal.

Returns

Hessaire’s dealers shall implement return policy that is consistent with the dealer agreement. If dealer’s return policy allows returns within reasonable period, agreed to by Hessaire and the dealer, customer may return product to point of purchase. Dealer may reject, accept, or accept return with restocking fee at the sole discretion of the dealer. If the customer wishes to repair defective cooler, the customer can contact Hessaire for troubleshooting and service parts, which is provided free of charge for products under the warranty period.

Trouble Shooting

Problem Cause/Remedy
1. Cooler fails to work at all
  1. Check that the unit is plugged properly.
  2. Check the POWER switch, push it to “ON”.
  3. The TIMER switch is “OFF”, turn it to “ON”.
  4. Make sure cooler is not plugged into a tripped GFIC outlet. If so, reset GFCI or move to non GFCI outlet.

2. Cooler does not pump|

  1. Pump is not activated. Push the PUMP switch to “ON”.
  2. Water level is low. Fill with water and make sure pump is activated.
  3. Be sure the pump and pump hose are clear of debris.
  4. Pump may be defective. Replace pump. ***

3a. Fan does not operate
3b. Fan runs slow at start up|

  1. Check that unit is plugged in properly.
  2. Check the POWER switch, push it to “ON”.
  3. If connected to a GFCI outlet, check if it is tripped.
  4. Troubleshoot rotary switch.***
  5. b Replace motor capacitor. ***

4. Louver does not operate|

  1. Louver does not move. Put swing switch position to “ON”.
  2. Check Oscillator motor for proper placement and operation.

5. Water leakage|

  1. Check the cap of the drain assembly, make sure it tightened.

  2. Inspect tank for cracks or breakage.

  3. Make sure cooler is level.

  4. Check the media pads for buildup. The scaling may be disrupting the flow of water over the pad frame. Change media if needed.

  5. If water is coming out fan, check for leaks in water distribution hoses and/or leaks at hose connections to spreaders,

  6. Be sure there is at least 4 inches of space for rear panel free
    from wall or other obstruction. This could make the side panels release water to airstream due to increased air velocity through the sides.

  7. Spreaders may have scale buildup allowing water to pool and spill over into airstream—Clean spreaders.

6. Float Valve|

  1. If water levels are too high/low, adjust the wing nut on the valve.
  2. If there is a leak, check for cracks. Purchase new valve at
    www.hessaireparts.com

See instructional videos for repairs and replacements at www.hessaire.com under the Media tab

Additional Info

This table contains additional parts that are not labeled in the drawing.

Part Name No
Display Lens 6000111
Display Label 6000112
Water Hose 6102003
Water Sensor 5004009
Pump Fixator 6001110
Top cover 6000110
Water cover 6001109
Eccentric Wheel 6000331
Knob 6101006
Sensor bracket 6105003
Wheel 66103009
Controller 5004005
5-MULTI Switch 5005008
ON/OFF 5005005
Pump 5003008
Inner lead wires 5006008

Customer Support

Shop genuine replacement parts for HESSAIRE M100
Find Your HESSAIRE Evaporative Cooler Parts – Select From 31 Models

11550 US Hwy 278 E
Holly Pond, AL 35083

References

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