tp-link Tapo C210 Tilt Home Security Wi-Fi Camera User Guide

tp-link Tapo C210 Tilt Home Security Wi-Fi Camera

Product Information

• Model: Pan/Tilt Home Security Wi-Fi Camera Tapo C210/Tapo C211/TC71
• Features: Pan and Tilt functionality, system LED indicator, microphone, speaker, microSD card slot
• Power: DC Power Port

Product Usage Instructions

1. Set Up Your Camera
   Follow the steps below to set up your new camera:

2. Step 1: Download Tapo App
   Get the Tapo app from the Apple App Store or Google Play, or scan the QR code provided.

3. Step 2: Log In
   Open the app and log in with your TP-Link ID. Create an account if you don’t have one.

4. Step 3: Add Your Camera
   Tap the button in the app and select your camera model.

5. Step 4: Configure Camera
   Follow the app instructions to configure your camera and connect it to your home network.

6. Step 5: Place Camera
   Place the camera on a flat surface or mount it on a wall/ceiling using the provided template and screws.

7. Mounting Instructions:

8. Mark Position:
   Place the mounting template where you want to install the camera. For wall mounting, drill holes as indicated.

9. Mount Base:
   Secure the camera base using screws. For wall mounting, insert anchors and affix the base over them.

10. Secure Camera:
    Attach the camera to the base and rotate it to secure it in place.

11. Resetting Your Camera:
    To reset your camera, press and hold the RESET button for at least 5 seconds until the LED blinks red. This will restore the camera to its default settings.

12. Local Recording:
    To enable local recording, insert a microSD card into the slot and initialize it in the Tapo app.

FAQ:

• Q: What should I do if I forget my TP-Link ID?
  A: If you forget your TP-Link ID, you can reset it by following the instructions on the Tapo app or contacting customer support for assistance.

• Q: Can I access the camera remotely?
  A: Yes, you can access the camera remotely through the Tapo app as long as both your camera and viewing device have an internet connection.

About This Guide

This guide provides a brief introduction to the Pan/Tilt Home Security Wi-Fi Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used:

menus, items, buttons and so on.
Underline| Hyperlinks are in teal and underlined. You can click to redirect to a website.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

When you are away home, there are always something you care about. This is where the smart camera functions. No matter whether your child is climbing the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt Home Security Wi- Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.

• Smooth Pan and Tilt – 360° horizontal range.
• 3MP High-Definition – Provide greater sharpness and clarity.
• Advanced Night View – Even at night, the camera can provide a visual distance of up to 30 ft.
• Live View – Always stay with what matters most to you from anywhere, anytime.
• Two-Way Audio – Communicate with others with the built-in microphone and speaker.
• Sound and Light Alarm – Trigger light and sound effects to frighten away unwanted visitors.
• Privacy Mode – Shut down the surveillance to protect your privacy.
• Sharing – Share the memorable moments with your family and friends.
• Safe Storage – Store up to 256 GB on a microSD card*, equal to 512 hours (21 days) of footage△.
  • microSD card needs to be purchased separately. △The data comes from the TP-Link laboratory.

Appearance

The Pan/Tilt Home Security Wi-Fi Camera has a system LED that changes color according to its status, a lens, microphone, speaker, DC power port, RESET button, and a microSD card slot. Refer to below for details.

• System LED

  • Solid red: Starting up
  • Blinking red and green: Ready for setup
  • Blinking red slowly: Connecting to Wi-Fi
  • Solid amber: Connected to Wi-Fi
  • Solid green: Connected to TP-Link Cloud server
  • Blinking red quickly: Camera resetting
  • Blinking green quickly: Camera updating

• Microphone
  Built-in internal microphone.

  • Note: Do NOT insert objects into the hole.

• Speaker
  The sound comes out of the camera.

• DC Power Port
  Connect the power cord provided.

  • Tilt your camera lens up to find the RESET button and microSD card slot.

• RESET Button
  Press and hold for at least 5 seconds until the LED blinks red to reset your camera.

• microSD Card Slot
  Insert a microSD card and initialize it in the Tapo app for local recording.

Set Up Your Camera

Follow the steps below to get started with your new camera.

• Step 1. Download Tapo App
  Get the Tapo app from the Apple App Store or Google Play, or by scanning the QR code below.

• Step 2. Log In
  Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.

• Step 3. Add Your Camera
  Tap the button in the app and select your model.

• Step 4. Configure Camera
  Follow the app instructions to configure your camera and add it to your home network.

• Step 5. Place Camera
  Place your camera on a flat surface, or install it on a wall or ceiling with the provided mounting template and screws.
  Note: Make sure you affix the camera base using screws before securing the camera.

1.  **Mark Position**
  * Place the mounting template where you want the camera.
  * For wall mounting, drill two holes through two circles.
2.  **Mount Base**  

Affix the camera base using the screws. For wall mounting, insert two anchors into the holes and use the screws to affix the camera base over the anchors.

3.  **Secure Camera**  

Attach the camera on the base and rotate to secure the camera.

Setup using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.

To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• You have an Amazon FFS-enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa Echo.
• Your Tapo device and router are on the same network as your Alexa Echo.

LED Indications during Amazon Frustration-Free Setup

LED

|

Status

---|---
Blinking orange and green| Ready for setup
Blinking orange| FFS setup in progress
Solid green| Working properly

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once. Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap on the hamburger icon in the upper left corner and select Skills & Games.
2. Enter Tapo in the search bar and choose Tapo.
3. Tap the ENABLE button.
4. Log in with your TP-Link ID that is bound to your Tapo device, and tap Authorize. After being authorized successfully, the message Tapo has been successfully linked will come up.
5. Plug in your Tapo device and the setup will complete automatically in two minutes.

For setting up more Tapo devices, just plug in and enjoy!

Done!

1. If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
2. If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Main Camera Controls

After you successfully set up the camera, you will see your camera listed on the home page. You can view and manage your camera from anywhere at any time with the Tapo app.

Home Page
This page lists all the cameras you’ve added and you can view them directly and manage them easily. Tap the camera or go to Camera Preview > Manage to enter the Live View page.

Live View

• Talk or Voice Call: Communicate with loved ones
• Pan & Tilt: Rotate your camera to monitor every angle of your room
• Privacy Mode: Enable to temporarily shut down the surveillance for privacy
• Alarm: Turn on to get noticed when motion detected
• Playback & Memory: Check all recordings and saved moments

Camera Settings
On the Live View page, tap to enter the Camera Settings page. You can change the settings of your camera to meet various needs, such as changing your camera name, customizing detection settings and recording schedules, turning on or off notifications, setting activity zones, etc.

Me
On this page, you can edit your account, quickly check the memorable moments you saved, or find the FAQs and other features related to the Tapo app.

Pan & Tilt Control

On the Live View page, tap to enter the control page. Tap on the Pan & Tilt panel to control your camera’s movement.

• Pan & Tilt Settings: Tap to set how many degrees the camera will move per tap of the Pan & Tilt.
• Vertical Cruise: Persistently move up and down.
• Horizontal Cruise: Persistently move from left to right.
• Mark Position: Tap to mark your current position, and then you can quickly rotate your camera to the marked direction with just a tap.

Motion Detection

• With motion detection, the Tapo app alerts you of activity that matters and sends notifications straight to you when motion is detected.
• Insert a microSD card to record the clips when motion is detected. Otherwise, you can only receive the notifications.

Note:
Initialize the SD card on the app before using it.

1. Go to the Camera Settings page and tap Detection & Alerts to customize its current detection settings.
2. On the Detection & Alerts page, enable the Motion Detection function. It’s recommended to enable the Notifications function to receive motion detection messages.
3. Customize Camera Alarm settings. Choose the Alarm Type (Sound/Light) and Alarm Sound (Siren/Tone), and set the Alarm Schedule as needed.
4. Customize Activity Zones and the camera will only detect motion in custom zones. The entire view is covered by default.
5. Adjust Motion Sensitivity (Low/Normal/High) as needed. Increased sensitivity results in more recordings and notifications.
6. After editing the detection settings for the camera, you can set the Recording Schedule for the motion detection.
7. On the Live View page, tap to find all recordings. The orange sections are recordings for motion detection.
   Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.

24-hour Recordings

The microSD card is needed for 24-hour recording and it’s suggested to initialize the SD card on the app before using it.

1. On the Live View page, tap to enter the Camera Settings page.
2. Toggle on to enable the microSD Recording function and set the Recording Schedule for Continuous Recording (24-hour Recording) as needed.
3. On the Live View page, tap to find all recordings. The blue sections mean continuous recording.
   Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.

Privacy Mode

On the Live View page, tap to enable the Privacy Mode. When enabled, streaming and recording functions will be temporarily disabled to protect your privacy.

Authentication

FCC compliance information statement

• Product Name: Home Security Wi-Fi Camera
• Model Number: Tapo C210/Tapo C211/TC71

Responsible Party:

• TP-Link USA Corporation
• Address: 10 Mauchly, Irvine, CA 92618
• Website: http://www.tp-link.com/us/.
• Tel: +1 626 333 0234
• Fax: +1 909 527 6804
• E-mail: sales.usa@tp-link.com.

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note:
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

“To comply with FCC RF exposure compliance requirements, this grant applies to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.” We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made to the equipment and the equipment is properly maintained and operated.

FCC compliance information statement

• Product Name: AC ADAPTER
• Model Number: T090060-2B1

Responsible Party:

• TP-Link USA Corporation
• Address: 10 Mauchly, Irvine, CA 92618
• Website: http://www.tp-link.com/us/
• Tel: +1 626 333 0234
• Fax: +1 909 527 6804
• E-mail: sales.usa@tp-link.com.

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)
2412MHz – 2472MHz (20dBm)

EU Declaration of Conformity

• TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU, and (EU)2015/863.
• The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information

• This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
• The device complies with RF specifications when the device is used at 20 cm from your body.
• Restricted to indoor use.

UKCA Mark

UKCA Declaration of Conformity
TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2017 and Electrical Equipment (Safety) Regulations 2017.

The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Canadian Compliance Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20cm between the radiator & your body.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Safety Information

• Keep the device away from water, fire, humidity, or hot environments.
• Do not attempt to disassemble, repair, or modify the device.
• Do not use a damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended
• Do not use the device where wireless devices are not allowed.
• The adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies that are provided by the manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
  • Operating Temperature: 0 ºC~ 40 ºC (32°F ~ 104°F )
  • Storage Temperature: -40ºC~70ºC (-40°F ~ 158°F )

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled according to European directive 2012/19/EU to be recycled or dismantled to minimize its impact on the environment.

User has the choice to give their product to a competent recycling organization or to the retailer when they buy new electrical or electronic equipment.

© 2021 TP-Link 1910013069 REV1.0.1.

References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• Tapo | Smart Devices for Smart Living
• Regulatory Compliance | Tapo
• UKCA | Tapo
• Support Videos | TP-Link

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