Amphos GM 912 Hearing Aids for Seniors Rechargeable User Guide

Amphos GM 912 Hearing Aids for Seniors Rechargeable

FAQ

• Q: How long does it take to fully charge the devices?
  • A: It takes approximately 5-6 hours for both the charging base and device battery to be fully charged.
• Q: What should I do if my hearing device whistles at higher volume levels?
  • A: Using larger domes can help prevent your hearing device from whistling at higher volume levels. Ensure the dome is securely fastened.
• Q: How should I adjust the volume on the hearing device?
  • A: To increase volume, turn the volume knob clockwise. To decrease volume, turn the volume knob anti-clockwise using the tuning stick provided.

Quick Start Guide

Three easy steps to get going

• Step 1: Charge your Amphos hearing device
• Step 2: Select your dome
• Step 3: Wear Hearing Device

Charge your device

Charge your Amphos hearing device

1. Insert both hearing devices gently into your charging base.
2. Digital display and what it means:
   • Flashing green lights on the left and right display indicates the devices are charging.
   • No display on the left and right indicates the devices are fully charged.
   • Flashing charge percentage in the middle of the display indicates charging base battery.
3. Close the charging base lid (it should click) and Plug the type-C cable charger to your charging base.
4. Wait for 5-6 hours until fully charged or until the charging base and device battery are fully charged.

Select your Dome

1. Your Amphos package comes with two different dome types (Double ear plug & Oval shaped domes). Double ear plug comes in five sizes and Oval shaped domes come in three sizes.
2. For dome installation: Firmly grasp the hearing device in one hand and the dome in your other hand. Push the dome firmly into the middle of the hearing device and make sure it’s securely fastened.
3. Use a dome type and size that is comfortable for your ears.
4. Larger domes can help to prevent your hearing device from whistling at higher volume levels.

Wear Hearing Device

1. Clean the ear canal with a cotton swab before wearing your hearing aids.
2. Hold the device firmly between your thumb and index finger and insert the tip of the hearing aid into the ear canal and gently push it in until it sits securely in your ear. See picture below for device alignment.
3. Switch the power button to N to turn the devices on.
4. Switch the power button to O to turn the device off and remove the device.
5. To make volume adjustments: Switch off and remove the devices from your ear and make volume adjustments using the complimentary tuning stick:
   • Turn the volume knob clockwise to increase the volume.
   • Turn the volume knob anti-clockwise to decrease the volume.

Journey to Listening

4 Week Wear Chart

Once you start your hearing correction journey, you will experience countless “new sounds”, and your brain needs to adapt for a period of time. In just a few weeks, you can experience new sounds you have missed before.

QUICK TIPS

Whistling or squealing from your device?

Try these steps

• Turn on the device after inserting the device in your ear.
• Place your finger on the microphone while inserting and removing the devices from your ear.
• Choose a dome that fits your ears. Larger domes generally help reduce whistling.
• Place the devices firmly in your ears.
• Reduce the volume.

Low or no volume from your device?

Try these steps:

• Ear domes or the wax guard may be blocked.
• Clean out any debris from the ear domes, receiver area with the cleaning brush provided.

Hearing device not powering on or is not charging.

Try these steps:

• Insert the amplifier correctly and gently into the charging base.
• If the display lights do not turn on while charging (blinking or solid), remove the hearing devices from the charging base and look to ensure that the golden pins (2 pins) inside the charging base are popped up and in functioning order. You may push the pins down a few times with your fingers to pop the pins up to try and get it to proper working order.

Trouble adjusting to new sounds.

Try these steps:

• It can take time to adjust to your new hearing devices, sometimes up to several weeks. If you aren’t comfortable wearing hearing devices all day, try wearing them for a few hours at a time and gradually work up to longer use.
• Sounds may seem loud or different. You may also notice background noises that you haven’t heard before. As your brain learns to recognize and filter out these sounds, they’ll become less apparent over time.
• You might need to experiment with different volume settings in new environments. Over time, you’ll find settings that work for you and won’t need to adjust them as often.

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