Alert-it P176A Companion Mini Connect Monitor User Manual
- July 25, 2024
- Alert it
Table of Contents
P176A Companion Mini Connect Monitor
Specifications
Companion Mini Specification
- Product Version: P176A (Version 9)
- Firmware: v1.0
Connect-iT Specification
- Product Version: P155B (Version 1)
- Firmware: v2.2
Product Information
The Companion Mini Connect is designed to discreetly monitor the
user with high-performance sensors that detect fine movements. It
is intended to detect an increase in repetitive movement in the bed
to alert caregivers to potential seizures. The product is suitable
for use when the individual is in bed, whether during the day or
night.
Intended Use
The product is intended to aid caregivers by monitoring
individuals over 3 years old who may require bed monitoring. It is
suitable for use in various settings, including home and
professional environments.
Device Lifetime
The typical expected life of the product in normal home use is 5
years. Replace the product after this period or earlier if
instructed or if any damage is observed. Refer to recycling
guidance on pages 26 and 27. Cease use and replace the product
immediately if any cracks or structural damage is noticed.
Product Usage Instructions
Setup
-
Place the Companion Mini Connect on the bed within reach of the
user. -
Ensure the Connect-iT is securely mounted on a wall near the
bed. -
Connect the necessary cables and leads as per the provided
instructions.
Monitoring
Monitor the Companion Mini Connect for any alerts indicating
increased movement. Be prepared to respond promptly in case of an
alert.
Maintenance
Regularly test the backup battery as per the maintenance
instructions. Clean the Connect-iT regularly to ensure proper
functioning.
FAQ
Q: What should I do if the product indicates an alert?
A: If the product alerts you to increased movement, check on the
individual immediately to ensure their safety and well-being.
Q: How often should I test the backup battery?
A: It is recommended to test the backup battery at least once a
month to ensure it is functioning correctly.
Companion Mini Connect
USER MANUAL
This document applies to;
P176A Product Version:
9
P176A Firmware:
v1.0
P155B Product Version:
1
P155B Firmware:
v2.2
UH1479A-ENG Companion Mini Connect User Manual Version: 7.0.0 [30 May 2024]
LESS STRESS CARING
Congratulations on your Alert-iT purchase
2
Your product has been manufactured by a team of industry experts with more
than 20 years of experience designing, manufacturing and distributing care
alarms.
With a commitment to quality and innovation we are able to bring you a robust
and reliable system to aid carers and the safeguarding of individuals.
Please read this manual carefully to ensure the correct set up, use, and
maintenance of your new product for years to come.
If you have any questions or require assistance in regards to the Companion
mini, Connect-iT or any other Alert-iT product please contact your equipment
provider.
For equipment provided directly by Alert-iT, please call: +44 (0) 1530 239
900.
Contents
Intended Use Safety Safety Precautions In The Box Quickstart Turn on Both
Devices If Using the Connect-iT with a Wired Nurse Call Point If Using the
Connect-iT with a 3rd Party Radio System Testing the System Positioning
Companion Mini Installation Turning on the Companion Mini Turning off the
Companion Mini Positioning and Testing Operation Overview System Function
System Operation Alarm Mode Maintanence Instructions for the Companion Mini
Routine Testing How to Clean the Device Changing the Batteries in the
Companion Mini Connect-iT Function Turning on the Connect-iT Pairing Clearing
the Paired Monitor Memory Front Panel Lights Wired Nurse Call Output Resetting
an Alarm (Excluding Companion Mini)
3
5 6 7 8 9 9 9 9 10 10 11 11 11 12 12 13 13 13 14 14 14 14 15 15 15 15 16 16 16
Continued Overleaf
Contents
4
Alarm and Fault Conditions
17
Alarms
17
Common Fault Conditions
17
Connect-iT Installation
18
Mounting the Connect-iT to a Wall
18
Removing the Connect-iT from Service
18
Nurse Call Cables / Leads
19
Leads Available from Alert-iT
19
Wired Output Specification
19
Maintanence Instructions for the Connect-iT
20
Routine Testing of the Backup Battery
20
How to Clean the Connect-iT
20
Additional Information
21
Third Party Radio Transmitters
21
Warranty Information
21
Troubleshooting
22
Routine Test Record Sheet
23
Profile Editor Software
24
Changing Settings on the Companion Mini
24
Using Profile Editor
24
Changing Settings on the Connect-iT
25
Specifications
26
Companion Mini Specification
26
Connect-iT Specification
27
Intended Use
5
This product has been designed to discreetly monitor the user with high
performance sensors which detect fine movements.
Indications for Use The product is intended to detect an increase in
repetitive movement in the bed and to alert caregivers to the increased
movement which may indicate a seizure. The Companion Mini is intended to be
used when the individual is in bed either during the night or during the day.
Intended Users and Use Environment The product is intended to be used as an
aid to caregivers. The user may be a layperson or healthcare professional. The
product is intended to be used in a variety of settings, including home and
professional settings.
Intended Patient Population The product is intended for use with individuals
over 3 years old who may require monitoring whilst in bed.
Contraindications – The product does not provide information for diagnosis. –
The product does not recommend any treatment or intervention. – The product
may only be used with suitable paired devices.
Device Lifetime
The typical expected life of the product in normal home use is 5 years.
Replace the product after this or earlier, if; – otherwise instructed; or – if
any damage to the device is observed. See page 26 & 27 for recycling guidance.
If any cracks or structural damage is observed, cease the use and replace the
product immediately.
Note: the batteries must be replaced when the product does not start or if the
receiving equipment indicates the battery is low.
Safety
6
Explanation of the markings used on the device and in the documentation
MD This is a Medical Device.
UDI Unique Device Identification.
LOT Batch Code.
SN Serial Number.
REF Catalogue Number.
Manufacturer.
Date of Manufacture.
EC REP Authorized representative in the European Community.
Keep Dry.
Fragile, handle with care.
IP20 Protected against solid objects over 12.5 mm (e.g. a finger) and no protection against liquids.
Caution – Read the safety precautions before use.
Refer to instructions for use.
CE Mark. (the product conforms with the essential requirements of the Medical Device Regulations
(EU) 2017/745).
Symbol of the European Waste Electrical and Electronic Equipment Directive (WEEE Directive) 2002/96/EC on waste electrical and electronic equipment.
RoHS
Indicates that the product is in compliance with the European directive 2002/95/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment (commonly referred to as the Restriction of Hazardous Substances Directive or RoHS).
Indicates positioning of battery cell. + is positive terminal and – is negative terminal.
Serious Incidents Any serious incident that has occurred in relation to the
device should be reported to the manufacturer and the competent authority of
the member state of the European Union/country in which the user and/ or
patient is established. `Serious Incident’ means any incident that directly or
indirectly led, might have led or might lead to any of the following;
o the death of a patient, user or other person o the temporary or permanent
serious deterioration of a patient’s, user’s or other per-
son’s state of health o a serious public health threat. Manufacturer’s contact
information can be found on the back page of this document.
Safety Precautions
7
This symbol indicates there are warnings and precautions associated with the use of this equipment. This instruction manual should be carefully read and understood before using the equipment.
1. This device is designed only to be used as an aid for a caregiver.
2. The caregiver must never clear an alarm without checking the patient’s
condition.
3. Ensure the voltage & current rating of remote signaling equipment (Nurse
Call etc) does not exceed the maximum allowed (30VDC@1A / 30VAC@0.3A).
4. Ensure that the nurse call lead and power cables are routed and secured to
avoid the risk of trips, entanglement or strangulation.
5. Ensure, by testing, that the alarm notifications are received at the
caregivers location(s).
6. A risk assessment must be conducted to determine if the level of
reliability offered by the device is sufficient or if additional equipment is
needed. Consideration shall be given to the patients likelihood of tampering
with the system.
7. Clean and disinfect each item as needed in accordance with information on
pages 14 & 20.
8. Regularly test device as described in these instructions for use.
9. The device is not diagnostic and cannot differentiate between a tonic-
clonic seizure and other repetitive movements.
10. Use only the accessories approved for use with this product and only in
accordance with instructions.
11. Do not use this device for any purpose other than that specified by the
manufacturer.
12. Operate power supply away from direct heat and uncovered.
13. Do not let the device get wet.
14. This product is for indoor use only in a dry environment.
15. Some accessories are fitted with small screws and have plastic bags.
Ensure these do not come into the possession of vulnerable people who might
choke on them.
16. Do not try to repair the device yourself.
17. No maintenance of the device is allowed during use.
18. If the equipment is modified in any way, appropriate inspection and
testing must be conducted to ensure continue safe use of the equipment.
19. Remove the batteries when the device is not in use or when it is stored
for an extended period. Alkaline batteries may become self-discharged, start
leaking and contaminate the device.
20. Do not use any rechargeable batteries or lithium-ion batteries. Lithium-
ion batteries carry the risk of over heating and ruining the device.
21. As with all electronic equipment there is potential for the equipment to
interfere with or be effected by interference from other electrical or
electronic devices. For this reason avoid placing the device, pager or
charging cable in close proximity to sensitive electronic devices or devices
which produce strong electromagnetic fields such as radio transmitters, mobile
phones or power cables.
22. Regularly check the power supplies for damage and potential shock risks.
23. Equipment is not suitable for use in the presence of a flammable
anesthetic mixture with air or with oxygen or nitrous oxide.
The Alert-iT system has been designed with due regard to reliability and
integrity. While it offers a highly vigilant monitoring method, it is always
possible that a distress condition can go undetected for a variety of reasons
(including
malfunction) and in life threatening situations it is advisable to use the
Alert-iT system in conjunction with additional monitoring techniques (e.g.
video). Neither the manufacturer nor its agent can accept legal responsibility
to provide a system that is infallible. The carer is responsible for assessing
the risks of using this equipment and any settings pertaining to it.
In The Box
8
The Companion Mini Connect Box Contains:
A 1 x Companion Mini – [P176A]
Includes 2x AAA 1.5V Alkaline Batteries (LR03. Non-rechargeable)
B 1 x Connect-iT – [P155B]
Includes 2x AA 1.2V Ni-MH Batteries (HR6. Rechargeable)
C 4 x Velcro Pads
D 1 x Foam Block
Fitted under the Companion Mini to increase sensitivity
E 1 x 12V Connect-iT PSU – [P171] [Not shown]
F 1x Connect-iT Wall Mounting Kit Includes 2x Sticky-pads & 2x Wall Screws [Not shown]
A
B
C
D
PLEASE NOTE:
Nurse Call Leads are not included and are provided separately. See page 19 for
further details.
Quickstart
9
Turn On Both Devices
o Turn on the Companion mini by pressing the recessed button with a pen tip (See figure 1), the status light will illuminate green briefly.
o Place the Companion mini under the mattress, beneath the patients torso area.
Figure 1
o Plug the 12V Power Supply [P171] into a mains socket, then plug the other end into the Connect-iT’s power socket labeled “12v DC” on the rear label.
o Turn on the Connect-iT by pressing the recessed button with a pen tip (See figure 2).
o Ensure the green “POWER” light is now illuminated and not flashing.
Figure 2
If Using the Connect-iT with a Wired Nurse Call Point
o Plug the “Red” end of the nurse call cable (provided separately) into the wired output socket (See figure 3).
o Plug the other end of the nurse call cable into the nurse call point.
o Please be aware that nurse call systems which do not use a “Normally Closed” connection may not be alerted if the nurse call lead is unplugged or disconnected. Regular testing must be performed to ensure system is working as intended. It is not recommended to use this “Normally Open” connections where a risk is identified that users are likely to intentionally remove cables, or intentionally un-pair / tamper with the monitors, as alarm conditions may not be annunciated at the carers location.
Figure 3
If Using the Connect-iT with a 3rd Party Radio System
o Pair the Connect-iT with the 3rd party radio receiver as described in their manual (See page 21 for more details).
10
Testing the System
The “MONITOR” light flashes green every time the Connect-iT receives a radio transmission from a paired device. The Companion Mini transmits a failsafe radio heartbeat transmission every 10 seconds.
o Ensure the “MONITOR” light flashes green every 10 seconds.
Note: The light will flash more frequently if more than one device is paired
to it. If the “MONITOR” light turns solid red, one or more paired devices are
either turned off or are out of range.
o Simulate the movements that need to be detected on the bed.
Figure 4
o Ensure the “ALARM” light flashes red and the nurse call system or 3rd party radio receiver activates.
o Stop simulating the movements on the bed and wait 1 minute for the Companion
Mini’s alarm to reset.
o Ensure the “ALARM” light stops flashing red.
Positioning
o Pull out the 12v DC jack to simulate a power cut.
o Check that the green “POWER” light is now flashing to indicate it is now
running off the backup battery. Note: If the “POWER” light is now off, the
backup batteries have failed and are either not fitted or require replacement.
o Repeat the alarm test and ensure the wired nurse call system or 3rd party
radio receiver activates as expected whilst running on the battery backup.
o Fix the Connect-iT’s back panel to a wall using the provided screws OR
sticky pads.
PLEASE NOTE: We recommend screws are used, as the sticky pads can slowly work
their way loose over time unless the surface is perfectly clean and flat.
o Clip the Connect-iT onto the back panel.
o Route the cables to ensure they do not pose an entanglement or trip hazard.
Companion Mini Installation
11
This handbook covers everything you need to know to install, test and maintain
the Companion Mini.
The Companion Mini is designed to be fitted and used in 4 steps: Step 1) Turn
on the Companion Mini (see below). Step 2) Turn on the Connect-iT (see page
15). Step 3) Positioning and testing (see page 12). Step 4) Using the
Companion Mini (see page 13).
Turning on the Companion Mini
The Companion Mini monitor is supplied with batteries fitted but needs to be
turned on before use.
To activate the Companion Mini, press and release the recessed ” ” button on
the front of the monitor using a pen tip or similar tool [See figure 1].
The status light will illuminate green briefly to indicate the unit is now
turned on. The Companion Mini is now ready to be positioned under the
mattress.
Turning off the Companion Mini
Figure 5
If the Companion Mini is no longer needed it can be turned off by press and
holding the ” ” button for 8 seconds.
After 8 seconds release the button and the light will flash red rapidly for
several seconds upon shutting down.
Note: The Companion Mini will send an “Monitor Off” fault notification to the
pager upon shutting down.
12
Positioning and Testing
The Companion Mini performs best if placed under the mattress, beneath the
patients usual torso area. However, due to the wide variety of bed types and
mattresses, it is advisable to test the device as per the instructions below.
Step 1) Place the Companion Mini under the mattress on the base of the bed
frame, in a central location underneath the torso area. Step 2) Test the
devices operation by simulating the movement that needs to be detected on the
bed. Note 1: If the Companion Mini is struggling to detect the repetitive
movements, the provided foam block can be used to increase the devices
sensitivity. The foam is intended to be placed underneath the Companion Mini.
Note 2: To improve alarm detection or to reduce false alarms, the Companion
Mini’s alarm parameters can be adjusted using the Alert-iT Profile Editor
software which is available to download for free (See page 24). If the device
is now operating as expected, the Companion Mini can be secured to the bed
frame using the provided velcro pads.
Operation Overview
The Companion Mini will raise an alarm notification upon detection of repetitive movements larger than the “Movement Level” setting that continue for longer than the “Movement Duration” setting. If there is a gap in the repetitive movements for longer than the “Movement Rate” setting, the duration counter will reset.
These 3 alarm parameters are adjustable via the Alert-iT Profile Editor software (see page 24):
– Movement Level.
(How sensitive the device is to movements)
– Movement Duration.
(The duration the repetitive movements need to continue for)
– Movement Rate.
(The maximum gap allowed between individual jerking movements)
Once an alarm has been triggered, further alarms are inhibited for 2 minutes after the repetitive movements cease. This period is also adjustable, see “Suspend Duration” in the profile editor.
System Function
13
System Operation
You should now have the Companion Mini installed in the bed, and the Connect-
iT turned on and receiving the Safelink® signals. Indicated by the red
“MONITOR” light flashing on the Connect-iT each time one is received.
If the Companion Mini now detects any repetitive movements in the bed for a
period greater than 15 seconds (default setting) an alarm will be raised. (The
default 15 second “Movement Duration” is adjustable using the AlertiT Profile
Editor software).
If the Connect-iT stops receiving the failsafe radio signal from the Companion
Mini, after 2 minutes the “ALARM” light will permanently light up red, the
“MONITOR” light will flash red every 2 seconds and an intermittent “Fault”
tone will sound.
When the Companion Mini’s battery gets low, the Connect-iT’s “MONITOR” light
will flash red every second to indicate that you should now change the battery
in the Companion Mini (See page 14). When the battery gets very low the
“ALARM” led will begin to flash and an alarm will activate.
Alarm Mode
When repetitive movements are detected, the “ALARM” light on the Connect-iT
will light up and the Wired output will activate (Or the internal 3rd party
radio transmitter will trigger).
A minute after the movement activity has ceased, the Companion mini will send
an “All Clear” signal to the Connect-iT.
SAFETY NOTICE: The Companion Mini will continue to send the alarm notification
until the repetitive movements have stopped for 1 minute.
When at least 1 minute has passed movement free, the Companion Mini will send
the “All Clear” signal.
Upon receiving the “All Clear” signal, the Connect-iT will stop triggering the
wired nurse call output / 3rd party radio module.
You MUST always check the user even if the alarm appears to have cleared.
Maintenance Instructions for the Companion mini 14
Routine Testing
It is recommended to test the system weekly by simulating the repetitive
movements that you want the device to detect on the bed and ensuring the alarm
is raised and received by the nurse call system or 3rd party radio module. A
“Routine Testing” record sheet is provided on page 23.
How to Clean the Device
It is recommended to clean the devices as needed by wiping with cotton wool
pads moistened (compressed until dripping stops) with a mild detergent (0.5%
washing up liquid) solution or by using an alcohol or baby wipe. Avoid getting
any liquid into the micro-USB connector.
Changing Batteries in the Companion Mini
Step 1) Remove the back of the Companion Mini by inserting a small tool into
the slot to depress the catch and release the case back (see figure 6). Step
2) Remove the old batteries and dispose of them appropriately. Step 3) Observe
the polarity markings on the base of the case (see figure 7). Step 4) Insert
the new batteries (see figure 8). Batteries: 2x AAA Alkaline 1.5V (LR03. Non-
rechargeable.) Step 5) Clip the rear case back into position. Step 6) After
changing batteries, the Companion Mini will be turned on, replace the device
under the mattress and test the device.
Figure 6
Figure 7
Figure 8
Connect-iT Function
15
Turning On the Connect-iT
The Connect-iT is shipped in a low power state to stop the batteries draining
during shipment. o Press the central recessed button with a pen tip or similar
tool to turn
on the Connect-iT. The “POWER” light will turn solid green if plugged into the
mains or will flash green if running on the backup battery.
Pairing
Figure 9
The Connect-iT will be pre-paired to the Companion mini before shipment. These
instructions can be used to pair additional Alert-iT radio devices to the
Connect-iT.
To pair the Connect-iT with an Alert-iT radio monitor you can either use the
“PAIR” button on the front of the unit OR connect the device to a PC via a
micro USB cable (See page 24).
Using the “Pair” button;
o Ensure that the required Alert-iT monitor to be paired is within 2 meters of
the Connect-iT. o Using a pen tip or similar tool, press and hold the “PAIR”
button on the front of the Connect-iT. The
“MONITOR” light will begin to flash green rapidly. o Stimulate a radio
transmission from the Alert-iT monitor, either by `tapping’ its reset button
or by triggering an
alarm. o If successful, the “MONITOR” light will stop flashing and turn solid
green, you can now release the “PAIR”
button.
Clearing the Paired Monitor Memory
To clear ALL paired monitors from the Connect-iT’s memory: o Press and hold
the “PAIR” and “CLEAR” buttons together for 8 seconds. All three lights on the
Connect-iT will
flash together three times as confirmation.
16
Front Panel Lights
The green “POWER” light indicates the current power state of the device; o
Solid green = Running on Mains power. o Flashing green every 4 seconds =
Running on battery backup. o Flashing green every second = Battery backup
getting low.
The red “ALARM” light indicates that the wired output has been triggered.
Whilst the “ALARM” light continues to flash red, the wired output will trigger
every two minutes. The “MONITOR” light indicates the current state of the
paired radio monitors. (See page 22 for more details). If you have paired the
Connect-iT to a Safelink enabled device, the green “MONITOR” light will blink
green each time the radio heartbeat signal is received every 10 seconds.
Wired Nurse Call Output
When an alarm or fault is active, the wired output will activate for 2 seconds
then clear. If the alarm remains active, it will re-trigger every 2 minutes
until the alarm or fault condition is cleared. o Please be aware that nurse
call systems which do not use a “Normally closed” connection may not be
alerted
if the nurse call lead is unplugged or disconnected. Regular testing must be
performed to ensure system is working as intended. It is not recommended to
use this “Normally Open” connections where a risk is identified that users are
likely to intentionally remove cables, or intentionally un-pair / tamper with
the monitors, as alarm conditions may not be annunciated at the carers
location.
Resetting an Alarm (Excluding the Companion mini)
Alarms are reset via the paired monitors “Reset” button. However, if a paired
monitor is no longer accessible (e.g left in an alarm state, then taken off
the premises), you can press and hold the “CLEAR” button for 5 seconds to
clear any alarm condition on the Connect-iT.
PLEASE NOTE: For standard use, the alarm must be canceled at the monitor
otherwise the Connect-iT will re-alarm as the monitor will continue to send
out alarm signals. However; for telecare, our monitors are typically
configured as self-resetting. For details or concerns on how your system is
reset, please contact your telecare or nurse call provider.
Alarm and Fault Conditions
17
Alarms
When a paired monitor sends out an alarm call, the Connect-iT’s “MONITOR”
light will turn solid red. The “ALARM” light will flash every second. The
wired output will activate every 2 minutes until the monitors alarm condition
has been cleared. See page 16 for resetting an alarm.
Common Fault Conditions
Radio Failure:
If the Connect-iT has been paired to a device with “Safelink” enabled (Type
code over 128) it will expect to see the regular radio heartbeat signal from
the monitor. If it does not see any heartbeat signals for 2 minutes it will
raise a “Radio Failure” fault. In this condition the wired output will
activate, the “MONITOR” light will blink every 2 seconds and the “ALARM” light
will blink every 2 seconds.
Monitor Battery Low / Very Low:
When a paired monitors internal battery gets low’, the “MONITOR” light will begin to blink red every second. When a paired monitors internal battery gets very low’, the “MONITOR” light will blink every second, the “ALARM” light
will start to blink every 2 seconds and the wired output will activate.
Connect-iT Backup Battery Low / Very Low:
When running on the battery backup, the “POWER” light will turn from solid
green to blinking green every 4 seconds. When the backup battery begins to get
“low” the “POWER” light will start to blink every second. When the backup
battery gets `very low’ the wired output will activate and the “ALARM” light
will flash.
Connect-iT Installation
18
Mounting the Connect-iT to a Wall
This Connect-iT is not waterproof (sealed to a IP20 rating) and should be used
indoors in a dry area of between 5°C to 35°C and a maximum of 90% Relative
Humidity.
The Connect-iT should be permanently fitted to a wall near a mains plug and
near to the desired nurse call point. A suitable P145 nurse call cable should
be plugged into the wired output and into the desired nurse call point. (The
red end of the nurse call cable should be plugged into the Connect-iT’s wired
output).
A wall mounting kit has been provided to attach the device to a wall. The back
plate is removed by lifting the tab underneath. This is fixed to the wall
using the wall mounting kit and the unit is then clipped back onto the plate.
The power and nurse call cable can then be plugged in. Ensure these cables are
routed to avoid the risk of trips, entanglement or ligature.
See page 19 for further information on nurse call cables.
Removing the Connect-iT from Service
If the Connect-iT is no longer needed and needs to be removed from service,
the back plate can be unscrewed from the wall and clipped back onto the unit.
The Connect-iT can then be turned off by press and holding the “WAKE/CLEAR”
button for 10 seconds. The relay will activate for 2 seconds upon shutdown.
The backup batteries should still be tested when returning the unit to service
to ensure the battery backup performs as desired (See page 20 for details).
Please ensure only rechargeable batteries are used; Batteries: 2x AA Ni-MH
1.2V (HR6. Re-chargeable).
Nurse Call Cables / Leads
19
Leads Available from Alert-iT
Our wide selection of nurse call leads has grown over many years so it is very
likely that we will already have a suitable lead available to connect the
Connect-iT to your nurse call system. Please browse our website or contact our
sales team to help you find the correct lead; Call: +44 (0) 1530 239 900
Email: sales@alert-it.co.uk Visit: www.alert-it.co.uk/product-
category/accessories/ If we don’t currently have one suitable for you, please
send us your connection details and we will add it to our catalogue for you.
Wired Output Specification
If you wish to make your own lead, the connection into the Connect-iT can be wired as follows:
1
6
Connector: RJ11 / RJ12 (Gold contacts visible on top, clip underneath)
PIN 1 Normally Closed PIN 2 12V Out PIN 3 Normally Open PIN 4 Common PIN 5 0v PIN 6 No Connection
Maintenance Instructions for Connect-iT
20
Routine Testing of the Backup Battery
After each year in service the backup battery should be checked by simulating
a power cut. o Pulling the 12v DC jack out of the Connect-iT.
o Ensure the device keeps functioning for a reasonable period (e.g. 24 hours),
by observing the “POWER” light and the activation of the wired nurse call
output / 3rd party radio system when any alarm calls are raised.
Note: If the “POWER” light is not flashing and alarms fail to activate after
24 hours, replace the batteries.
To replace the batteries: o Unclip the unit from the wall using the tab
underneath. The rear case will stay fixed to the wall and the 2
batteries will be exposed on the back of the unit.
o Insert new batteries and clip the Connect -iT back onto the rear plate.
You must only use rechargeable batteries: 2 x AA Ni-MH 1.2V (HR6. Re-
chargeable).
How to Clean the Connect-iT
The device can be cleaned by wiping the unit with cotton wool pads moistened
(compressed until dripping stops) with a mild detergent (0.5% washing up
liquid) solution or by using an alcohol or baby wipe. Avoid getting any liquid
into the micro-USB connector, output connector or power socket.
Additional Information
21
Third Party Radio Transmitters
There is provision for a 3-pin header inside the Connect-iT that can be
connected to third party radio transmitter module. This can be used by third
parties wishing to integrate Alert-iT radio products with their radio systems.
This provides power and has an enable pin that is activated whenever the wired
output is activated. This means that when the Connect-iT is activated by an
alarm call from a paired Alert-iT Radio monitor the enable pin is activated,
triggering the third party radio module which then triggers the third party
radio system.
Warranty Information
For 3 years from the date of purchase of the initial equipment (excluding
batteries), Alert-iT will offer you; o Access to support between the hours of
9.00am and 5.00pm each weekday (excluding Public Holidays) via the
telephone help-line for the purposes of fault diagnosis and the provision of
advice. o Repair (or if this is not possible-replacement) of faulty equipment
free of charge, however, the equipment must be
returned to Alert-iT at your own expense. o After inspection by Alert-iT, any
equipment that is deemed to have been damaged, rather than
failing due to a technical fault will only be repaired after you have agreed
to being invoiced for the cost of repairs and delivery. o This agreement will
terminate 3 years after the initial date of purchase, regardless of any new
equipment being issued in the interim period. Please note that liquid ingress
voids warranty.
Troubleshooting
22
POWER light
Normal (Powered by Mains Power)
Solid Green
Mains Power off and running on Backup Battery
Blink every 4 seconds
MONITOR light
Off or blinking Green every 8 seconds if paired to a Safelink enabled monitor
—
ALARM light Off Off
Backup Battery Low
Blinking every second
—
Off
Backup Battery Very Low
Blinking every second
—
Blink every 2 seconds
Monitor in Alarm
—
Solid Red
Blink every 2 seconds
Monitor Battery Low
—
Monitor in other
Fault. e.g. Battery
—
Very Low
Radio Fail
(Monitor out of
—
range / turned off)
Blink Red every second
Blink Red every second
Blink Red every 2 seconds
Off
Blink every 2 seconds
Blink every 2 seconds
Output Off Off Off
Active Active
Off Active Active
Routine Testing Record Sheet
Serial Number:
Test
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Signature
23
Date
Profile Editor Software
24
Changing Settings on the Companion Mini
All Companion Mini’s are supplied with the following default settings;
o Movement Level = 3.
Available Adjustments:
3 = Most Sensitive. 9 = Least Sensitive
o Movement Duration = 15 seconds.
Available Adjustments: 8s to 35s.
o Movement Rate = 3 seconds.
Available Adjustments: 1s to 6s.
If required, these settings can be adjusted using the Alert-iT Profile Editor software which is available to download for free from our Support page; www .alert-it.co.uk/support
Installation instructions are available within the download.
Using Profile editor
Step 1) Connect the Companion Mini to the PC using the provided USB cable. The
light will start flashing rapidly green. Step 2) Open the “Alert-iT Profile
Editor”, click “Connect New Device”. Step 3) Click on “Movement Settings”.
Step 4) Make any desired settings changes. Click “Save to device”.
The following icon will be found on your computer desktop after profile editor
has been installed.
25
Changing Settings on the Connect-iT
There are some additional configuration options that can be changed using the
Alert-iT Profile Editor. Once the device has been connected to a computer
running the software (Available via our website) using a micro-USB cable (not
provided), the following options can be changed; Latched Relay Output [Default
= Disabled]. The wired output is pulsed for 2 seconds every 2 minutes by
default, enabling this option latches the relay permanently until the alarm is
cleared. Note: This will significantly reduce the backup battery life if the
wired output is left active for long periods of time and the mains power is
off. Fault Code Warnings [Default = Enabled]. By default all fault codes
received from paired monitors will trigger the wired output. Disabling this
feature will mean fault codes do not trigger the wired output. It is not
recommended to disable this feature. Sounds [Default = Enabled]. There is an
internal piezo sounder that will alert the user to various fault conditions,
this can be disabled if not required. Hidden Lights [Default = Disabled]. The
lights on the front of the Connect-iT can be unwanted by users, especially at
night if the unit is fitted on a bedroom wall. Enabling this option will hide
the lights after 1 minute. Briefly pressing the “WAKE/CLEAR” button on the
bottom of the unit will wake up the lights for 1 minute.
A “Discreet Mode” can be activated by holding the “WAKE/CLEAR” button on power
up. To do this, unplug the mains adapter and remove one of the batteries.
Press and hold the “WAKE/CLEAR” button, insert the battery, then release the
button. All the lights will now be hidden until the “WAKE” button is tapped
again, at which point the light will then `wake-up’ for 1 minute. In this mode
sounds are also disabled. To revert to defaults, unplug the power jack, then
remove and reinsert the batteries.
Specifications
26
Companion Mini Specification
Model: Connections: Weight: Material: Dimensions (mm): Batteries: Battery Life: Radio Frequency: Radio Frequency: Radio Power: Radio Range: Service Life: Sealing: Operating Temp: Humidity Limits: Storage Temp:
P176A micro-USB Type B (Programming only) 80g White ABS Anti-microbial 100 x 44 x 16 (HxWxD) 2x AAA 1.5V Alkaline (LR03) Non-rechargeable 12 months 434.075MHz (P176A) 869.2125MHz (P176B) <10mW 450m (Line-of-sight) 5 years IP20 (Not waterproof) 5°C to 35°C (Used Indoors) 5% to 90% max. Non-condensing -30°C to 50°C
Certification
The manufacturer, iTs Designs Ltd., hereby declares that the Companion Mini
conforms with the relevant requirements of the Medical Device Regulations (EU)
2017/745. The manufacturer, iTs Designs Ltd., hereby declares that this
product is in compliance with the Radio Equipment Regulations (UK) 2017 and
the Radio Equipment Directive (2014/53/EU). The full text of the EU
declaration of conformity is available at the following internet address; www
.alert-it.co.uk/support/
In conformity with the Waste Electrical and Electronic Equipment Directive
(WEEE Directive), the device must be collected separately and returned to an
authorised collection facility. The owner must take the device to the waste
collection point specified by local authorities.
For more information on how to dispose of the device, please contact the
relevant authorities.
Specifications
27
Connect-iT Specification
Model: Power: Weight: Material: Dimensions (mm): Batteries: Battery Backup: Charging time: Radio Frequency: Radio Frequency: Radio Range: Service Life: Sealing: Operating Temp: Humidity Limits: Storage Temp:
P155B 2.1mm 12V DC 164g White ABS Anti-microbial 90 x 90 x 31 (HxWxD) 2x AA 1.2V Ni-MH (HR6) Rechargeable >24 hours* 12 hours 434.075MHz (P155A) 869.2125MHz (P155B) Up to 200 meters 5 years IP20 (Not waterproof) 5°C to 35°C (Used Indoors) 5% to 90% max. Non-condensing -30°C to 50°C
*NOTE:
The backup batteries performance will degrade over time, routine testing must
be performed to ensure the backup batteries performance has not degraded
beyond acceptable levels. See the “Maintenance Instructions” section for
further details.
Certification
The manufacturer, iTs Designs Ltd., hereby declares that this product is in
compliance with the Radio Equipment Regulations (UK) 2017 and the Radio
Equipment Directive (2014/53/EU).
The full text of the EU declaration of conformity is available at the
following internet address; www.alert-it.co.uk/support/
The system complies with EN 60601 for Class 2 Electrical Safety and does not
need a protective earth and Group 1 Class B for EMC in a Home Healthcare
environment.
In conformity with the Waste Electrical and Electronic Equipment Directive (WEEE Directive), the device must be collected separately and returned to an authorised collection facility. The owner must take the device to the waste collection point specified by local authorities.
For more information on how to dispose of the device, please contact the relevant authorities.
EC REP
iTs Designs Ltd T/A: Alert-iT Care Alarms Fernie House, Unit 3 Coalville
Business Park Jackson Street Leicester, UK. LE67 3NR
Leisner ApS Korsvangcentret DK – 5610 Assens Denmark
For support please contact your equipment provider.
LESS STRESS CARING