Jackery JE-1000D Portable Power Station User Manual

: July 24, 2024
: Jackery

Table of Contents

Jackery JE-1000D Portable Power Station
Product Usage Instructions
FAQ
TECHNICAL SPECIFICATIONS
PACKAGE LIST
GET TO KNOW YOUR GEAR
LCD DISPLAY
BASIC OPERATIONS
APP CONNECTION
IMPORTANT SAFETY INSTRUCTIONS
USER MAINTENANCE INSTRUCTIONS
FCC
WARRANTY
User Manual for Jackery App
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Jackery JE-1000D Portable Power Station

Technical Specifications

Model: JE-1000D
Charge Temperature: Refer to manual
Discharge Temperature: Refer to manual

Product Description

The Jackery Explorer 1000 is a portable power station designed to provide reliable power on the go. It features various output options and a user- friendly interface for easy operation.

Package Contents

Jackery Explorer 1000
AC Charging Cable

Product Usage Instructions

Getting Started

Familiarize yourself with the product appearance and button functions as described in the user manual.

Using the Energy Saving Mode

To turn off Energy Saving Mode:
- Long press the AC Button and Main Power Button until the Energy Saving Mode icon disappears.
- In Non-Energy Saving Mode, remember to manually turn off the outputs to avoid battery consumption.
To turn on Energy Saving Mode:
- Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen.

Fault Codes

Common fault codes F0-FE are set up in the system for quick response.
If any fault code appears, refer to the manual or contact after-sales service for assistance.

Temperature Warnings

High-temperature warning:
- If the warning appears, allow the product to cool down for automatic restoration.
Low-temperature warning:
- If displayed, wait for ambient temperature restoration for automatic recovery.

Quiet Charging Mode

Refer to the manual for detailed instructions on activating and using Quiet Charging Mode.

FAQ

Q: How do I contact customer support?

A: You can reach out to us at hello@jackery.com or call 1-888-502-2236 (US).

Congratulations on your new Jackery Explorer 1000. Please read this manual carefully before using the product, particularly the relevant precautions to ensure proper use.
Keep this manual in an accessible place for frequent reference.
In compliance with laws and regulations, the right of final interpretation of this document and all related documents of this product resides with the Company.
Please kindly notice that no further notifications will be given in case of any update, revision or termination.

TECHNICAL SPECIFICATIONS

CERTIFICATIONS

USB T ®ype-C and USB-C ar® e registered trademarks of USB Implementers Forum.

PACKAGE LIST

GET TO KNOW YOUR GEAR

Product Appearance

LCD DISPLAY

Battery Saving Mode
Quiet Charging Mode
Wi-Fi
Bluetooth
Input Power
Remaining Charge Time
AC Wall Charging Indicator
Car Charging Indicator
Solar Charging Indicator
Low Battery Indicator
Remaining Battery Percentage
Fault Code
High Temperature Warning
Low Temperature Warning
Energy Saving Mode
Remaining Discharge Time
Output Power
AC Power Indicator
Battery Power Indicator

UPS:

Once you have connected the mains and the AC input port of the product via the AC charging cable, you can use the AC output port of the product to power your unit (at this point the AC power comes from the mains, not the battery of the product).
In the event of a sudden loss of mains power, the product can automatically switch to battery mode within 20ms. This product does not support 0ms switching. Do not connect to equipment with high uninterruptible power requirements such as data servers and workstations. Please test several times to confirm compatibility before use and it is recommended to connect to only one device. Do not use more than one unit at a time to avoid triggering the overload protection.
Failure to follow these instructions may result in equipment failure or loss of data for which we cannot be held responsibl

Battery Power Indicator

When the product is being charged, the orange circle around the battery percentage will light up in sequence. When charging other devices, the orange circle will stay on.

Low Battery Indicator

When the battery is less than 20%, the Low Battery Indicator will stay on. When less than 5%, the Low Battery Indicator will flash. When it is being charged, this Indicator will be off.

Energy Saving Mode

To avoid forgetting to turn off the output which results in battery consumption, the product turns the Energy Saving Mode on by default.
This occurs when no device is connected or the connected device is less than or equal to a certain value.
Refer to the table below for more details), the device will automatically turn off all outputs after 12 hours.

Output	Output Power	Defaults
AC Output	≤25W	All outputs turned off automatically after 12 hours
USB Output	≤2W
Car Output	≤2W

To turn off the Energy Saving Mode

Long press the AC Button and Main Power Button until the Energy Saving Mode icon disappears. In Non-Energy Saving Mode, please remember to turn off the products to avoid battery consumption.

To turn on the Energy Saving Mode

Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen.

Fault code

In order to respond to the feedback quickly, we set up common fault codes F0-FE in the system: If the F8 code appears, please remove the load or unplug the charging plug, the product can restore by itself, if not, please contact after-sales service; If the F9 code appears, please remove the load and the product can recover by itself, if not, please contact after-sales service. In case of any other code appears, please contact our after-sales service.

High-temperature warning

If it appears on the screen, do not worry, the battery will restore automatically after cooling.

Low-temperature Warning

If it is displayed on the screen, do not worry. It will automatically restore after the ambient temperature is restored.

Quiet Charging Mode

When Quiet Charging Mode is activated, the charging power is reduced, charging speed is slowed down, and noise during charging is signiﬁcantly reduced (please enable/disable this feature in the app).

Battery Saving Mode

When Battery Saving Mode is activated, the available battery capacity of the product decreases, extending the lifespan of the battery cells (please enable/disable this feature in the app).

BASIC OPERATIONS

Main Power On/Off

Press the “Main Power Button” and the working indicator lights up and the LCD display is illuminated. If you need to turn off the main power, please press and hold the “Main Power Button” until the working indicator turns off.
The default standby time of this product is 2 hours. (the product will automatically shut down after 2 hours without charging or discharging) The automatic shutdown time can be set on the Jackery App.
In Energy Saving mode, turn on DC output or AC output, or it will automatically shut down after 12 hours if there is no charging input or discharging output.
AC Output On/Off: Ensure that the main power supply is turned on. Press the AC Button, the AC Output Power indicator lights up. Then you can connect the equipment that needs AC charging. Press the AC Button again to turn off the AC Output.
DC Output On/Off: Ensure that the main power supply is turned on. Press the DC/USB Button, the DC Output Power indicator lights up. Then USB/Car Port Output Ports can be connected to external load devices. Press the DC/USB Button again to turn off the USB/ Car Port Output.

LCD Screen On/Off

To turn on, press the Main Power Button or when there’s a charging input, the screen display will light up automatically. To turn off, press the Main Power Button again and the screen display will turn off.

LCD is off automatically

If there is no operation in 2 minutes, the product will enter a sleep state and the screen display will automatically turn off.
Turn on/ off the Always-on Display (under charging or discharging state), follow these steps:
After the display screen lights up, double-click the Main Power Button and the Always-on display mode will be on, then press it again to turn off the screen.
Tip: During Always-On Display mode, the screen automatically turns off after 2 hours without charging or discharging.

LED Light

The LED light has three modes: Low Light mode, High Light mode, and SOS mode.
Press the LED light button and the LED light will turn on. The default mode is Low Light mode. Press the LED button again to switch it to high light mode, SOS mode, or turn off the LED light in sequence.
In any of such modes, you can press and hold the LED button to turn off the LED light.

APP CONNECTION

This product supports the connection of Jackery App for intelligent control and operation. Users can download the Jackery App through App Store or Google Play. For more information, please refer to Jackery App User Manual.

CHARGING YOUR JACKERY EXPLORER 1000

Fully charge the device before its first use.

Note:

The recommended charging temperature for the product is between 0°C to 45°C (32°F to 113°F), and the discharging temperature is between -10°C to 45°C (14°F to 113°F). Operating the product outside this temperature range may restrict its charging and discharging capabilities, or even render it unable to charge or discharge.
The charging power and battery capacity of the product may vary due to temperature fluctuations.

Charging via AC Wall Outlet

Connect the AC charging cable to the input port of the power station and plug it into the wall outlet.

Emergency Charging Mode

Under this mode, you can rapidly power up the portable power station using the AC charging method.
This emergency charge function can be activated or deactivated through the Jackery app. When in emergency charging mode, the circular light indicating the state of charge (SOC) will blink at an increased pace.
To maximize battery life, it is best to charge at normal speed. We recommend using emergency charging mode only when necessary. It’s not recommended for regular, long-term use.

Charging via Solar Panel

The product has two DC8020 input ports, each of which supports direct connection of a 100W or 200W solar panel. If one DC8020 input port needs to connect two 100W solar panels at the same time, a solar panel connector (sold separately) is required.

Charging via Car Charger

This product can be charged with a 12V car charger. Ensure that the car charger and the car cigarette lighter provide a good connection.
Please start the vehicle before charging your power station.
If the vehicle is running on bumpy roads, it is forbidden to use the car charger in case it burns due to a poor connection. The Company will not be responsible for any loss caused by non-standard operation.

INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING–When using this product, basic precautions should always be followed, including the following.
a) Read all the instructions before using the product.
b) To reduce the risk of injury, close supervision is necessary when the product is used near children.
c) Do not put ﬁngers or hands into the product.
d) Use of an attachment not recommended or sold by power pack manufacturer may result in a risk of ﬁre, electric shock, or injury to persons.
e) To reduce risk of damage to the electric plug and cord, pull the plug rather than the cord when disconnecting the power pack.
f) Do not use a battery pack or appliance that is damaged or modiﬁed. Damaged or modiﬁed batteries may exhibit unpredictable behavior resulting in ﬁre, explosion or risk of injury.
g) Do not operate the power pack with a damaged cord or plug, or a damaged output cable.
h) Do not disassemble the power pack, take it to a qualiﬁed service person when service or repair is required. Incorrect reassembly may result in a risk of ﬁre or electric shock.
i) To reduce the risk of electric shock, unplug the power pack form the outlet before attempting any instructed servicing.
j) When charging the internal battery, work in a well ventilated area and do not restrict ventilationin any way.) Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, ﬂush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
k) Under abusive conditions, liquid may be ejected from the battery; avoid contact.
If contact accidentally occurs, ﬂush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
l) Do not expose a power pack to ﬁre or excessive temperature. Exposure to ﬁre or temperature above 130°C may cause explosion. The temperature of 130°C can be replaced by the temperature of 265°F.
m) Have servicing performed by a qualiﬁed repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.

OPERATING INSTRUCTIONS

Use and store the unit only in a clean and dry environment. DO NOT use and store in dusty and wet environment.
Check the unit prior to every use. DO NOT use the unit if it is damaged, broken.
If rust, peculiar odors, overheating or other abnormal circumstances are observed, stop using the unit immediately and contact the dealer or our customer service center.
Make sure that the unit is properly secured when transporting it in a motor vehicle.
Only charge the Explorer 1000 within a ambient temperature 0°C~45°C (32°F~113°F),discharge temperature is -10°C~45°C (14°F~113°F) and Storage temperature is 1 year: 0°C~25°C (32°F~77°F).
Switch the unit off immediately if it has accidentally fallen, was dropped or was exposed to vibrations.
DO NOT use the unit if the power cord is damaged or broken.
Keep the unit away from children. DO NOT let children use the power supply unit. Keep this product away from pets.
DO NOT use the unit in an area or environment with high temperature.
Should ﬂuid from inside of the unit come in contact with your skin or clothing, wash the affected areas with tap water.
In a storm, unplug the power cord from the socket.
DO NOT place the unit on its side or upside down while in use or storage.
DO NOT use accessories for other usage.
Make sure that the device you are connecting is switched off before you connect it.
DO NOT expose a power pack to ﬁre or excessive temperature. Exposure to ﬁre or temperature above 130°C may cause explosion.
Solar charge times depend on weather conditions, place your solar panel where it will get as much direct sunlight as possible.
DO NOT place the power pack on the ﬂoor, or at a height less than 457 mm (18 inches) above the ﬂoor, during use in a repair facility.
WARNING: Do not remove the battery pack without permission,If you need to repair the battery pack, contact your local manufacturer as soon as possible.
DANGER: This device is for indoor use only (e.g. RV/tent/off-grid cabin, etc.). Do not use outdoors under any circumstances (e.g. where exposed to rain or snow or use it in wet environments by the sea or waterways).

MOVING AND STORAGE INSTRUCTIONS

DO NOT move the unit if it is recharging or in use.
DO NOT dispose the unit together with household waste.
DO NOT place the unit close to or in a ﬁre or expose it to heat. Keep out of direct sunlight.
DO NOT store the unit in a bathroom or in an area exposed to rain or moisture.
DO NOT disassemble the power pack, take it to a qualiﬁed service person when service or repair is required. Incorrect reassembly may result in a risk of ﬁre or electric shock.
DO NOT store the unit in an area or environment with high temperature.

USER MAINTENANCE INSTRUCTIONS

When using it for the ﬁrst time, please fully charge the device before use. If this product is stored for a long period of time (3 months – 6 months) with the power depleted, its performance will deteriorate and may even become unchargeable.

FCC

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

MODIFICATION: Any changes or modiﬁcations not expressly approved by the grantee of this device could void the user’s authority to operate the device.

WARRANTY

We only provide our warranty to customers who purchase from the official Jackery website, Jackery-branded third-party platforms, or local authorized dealers.
Warranty period and details may vary according to local laws, regulations, and authorized dealers.

Limited Warranty

Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identiﬁed in the ‘Warranty Period’ section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery’s total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period

3 Years Standard Warranty: The standard warranty period for Jackery Explorer 1000 is 36 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser.
The sales receipt from the ﬁrst consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
2 Years Extended Warranty: To activate the Warranty Extension, you must register your product online or contact our customer service team at hello@jackery.com to extend the standard warranty runtime.

Exchange

Jackery will replace (at Jackery’s expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material.
A replacement product assumes the remaining warranty of the original product.

Limited to Original Consumer Buyer

The warranty on Jackery’s product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

Exclusions Jackery’s warranty does not apply to:

Misused, abused, modiﬁed, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery’s current product literature.
Attempted repair by anyone other than an authorized facility.
Any product purchased through an online auction house.
Jackery’s warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

Download the Jackery Mobile App

User Manual for Jackery App

To download the App and log in
- Search for “Jackery” in Google Play or App Store to install the App. After that, you can register and log in.
To add device
- Click the button to add your device;
- Long press the “POWER” button on the device to turn on, the Wi-Fi and Bluetooth icons on the device flash to indicate that the device has entered the network configuring mode, click the “Icon Flashed” button and allow the App to connect to nearby devices and open Bluetooth permissions;
- Remarks: After being turned on, if the APP is not connected within 5 minutes, the device will automatically turn off Wi-Fi and Bluetooth. Now, it is required to press and hold “DC/USB Button” and “AC Button” to turn on Wi-Fi and Bluetooth again.
- After clicking the searched device icon, the App automatically connects the device via Bluetooth.
- Remarks: If “the device has been bound” is prompted during the binding process, the following two ways can be used for connection.
- The device owner will share this device with other users through the App.
- Press and hold the “POWER Button” and “DC/USB Button” for 3 seconds to reset the device, and then re-bind the device.
- After the device is successfully connected, it is necessary to enter your Wi-Fi password and tap the OK button;
- Remarks: Please select a Wi-Fi network in 2.4GHz band. The device does not support a Wi-Fi network in 5GHz band.
- After the device is successfully added on the home page of the device, the Wi-Fi icon on the device will be always on;
- The above screenshots are for reference only.
To unbind the device
- Click the Settings button in the upper right corner of the main interface of the device to enter the settings page, and click the Unbind button at the bottom of the page to unbind the device.
Notes
- To turn on Wi-Fi & Bluetooth:
- Wi-Fi & Bluetooth are automatically turned on after the device is on, and the Wi-Fi & Bluetooth icons on the screen light up;
- Press the DC/USB button and the AC button at the same time until the Wi-Fi & Bluetooth icons on the screen light up;
- To turn off Wi-Fi & Bluetooth:
- Press the DC/USB button and AC button at the same time until the Wi-Fi & Bluetooth icons on the screen are off;
- Wi-Fi & Bluetooth will be automatically turned off if no device is connected within 5 minutes;
- To reset Wi-Fi & Bluetooth:
- Press the POWER button and DC/USB button at the same time for 3 seconds to reset Wi-Fi & Bluetooth to factory settings and reboot the system. The connected App account will be unbound.