Jackery JE-2000C Portable Powerstation Explorer User Manual

Jackery JE-2000C Portable Powerstation Explorer User Manual

Congratulations on your new Jackery Explorer 2000 Plus. Please read this manual carefully before using the product, particularly the relevant precautions to ensure proper use. Keep this manual in an accessible place for frequent reference.
In compliance with laws and regulations, the right of final interpretation of this document and all related documents of this product resides with the Company.
Please kindly notice that no further notifications will be given in case of any update, revision or termination.

TECHNICAL SPECIFICATIONS

※ USB Type-C and USB-C are registered trademarks of USB Implementers Forum.
※ Qualcomm Quick Charge is a product of Qualcomm Technologles,Inc. and/or its subsidiaries.
Qualcomm and Quick Charge are trademarks or registered trademarks of Qualcomm Incorporated.

PACKAGE LIST

GET TO KNOW YOUR GEAR

Product Appearance

LCD DISPLAY

BASIC OPERATIONS

Output On/Off
Main power on/off: Press the “Main Power Button” and the working indicator lights up and the LCD display is illuminated. When this product does not have any operation for 2 minutes, the product will enter the hibernation state and the display will turn off automatically. If you need to turn off the main power, please press and hold the “Main Power Button” until the working indicator turns off. The default standby time of this product is 2 hours. If the other power output switch is not turned on, and the product does not have any load input, the product will automatically shut down after 2 hours. The automatic shutdown time can be set on the Jackery App. AC Output On/Off: Ensure that the main power supply is turned on. Press the AC Button, the AC Output operation indicator lights up. Then you can connect the equipment that needs AC charging. Press the AC Button again to turn off the AC Output. USB/Car Port Output On/Off: Ensure that the main power supply is turned on. Press the DC Button, the DC Output operation indicator lights up. Then USB/Car Port Output Ports can be connected to external load devices. Press the DC Button again to turn off the USB/ Car Port Output.

LCD Screen On/Off To turn on, press the Main Power Button or when there’s a charging input, the screen display will light up automatically. To turn off, press the Main Power Button again and the screen display will turn off. Or, if there is no operation in 2 minutes, the product will enter a sleep state and the screen display will automatically turn off. To get the screen always-on (under charging or discharging state), follow these steps: After the display screen lights up, double-click the Main Power Button and the mode of Always-On Display will be on. To turn off Always-On Display, follow these steps: Press the Main Power Button and the screen will be turned off in 2 minutes. Tip: During Always-On mode, the screen automatically turns off after 2 hours without charging or discharging. AC Output Reset Button: When the Reset Button pops up, you need to remove the load and press the Reset Button to reset. AC Input Reset Button: When the Reset Button pops up, you need to remove AC charge cable and press the Reset Button to reset.
EPS: Emergency Power System. Once you have connected the mains and the AC input port of the EPS via the AC charger cable, you can use the AC output port of the EPS to power your unit (at this point the AC power comes from the mains, not the EPS battery). In the event of a sudden loss of mains power, the EPS can automatically switch to battery mode within 20ms. Since this is a non- professional UPS function, it does not support 0ms switching. Do not connect to equipment with high uninterruptible power requirements such as data servers and workstations. Please test several times to confirm compatibility before use and it is recommended to connect to only one device. Do not use more than one unit at a time to avoid triggering the overload protection. Failure to follow these instructions may result in equipment failure or loss of data for which we cannot be held responsible.

USE WITH BATTERY PACK (SOLD SEPARATELY)

This product can support up to 5 battery packs to meet the need for large power capacity. For details on how to use it, please refer to the Jackery Battery Pack 2000 Plus User Manual.
SAFETY PRECAUTIONS WHEN USING
When using the retractable handle to move the Jackery Explorer 2000 Plus, please do not stack or place other objects on top of it to prevent falling off and causing injury. When using the battery pack, please do not stack more than two battery packs on top of the Jackery Explorer 2000 Plus to prevent it from falling off and causing injury.

APP CONNECTION

This product supports the connection of Jackery App for intelligent control and operation. Users can download the Jackery App through App Store or Android application markets. Please refer to the User Manual for Jackery App for detailed connection instructions.

CHARGING YOUR JACKERY EXPLORER 2000 PLUS

Green energy first: We advocate to use the green energy first. This product supports two modes of charging at the same time: solar charging and AC wall charging. When AC wall charging and solar charging are turned on at the same time, the product will give priority to solar charging and both methods will be used to charge the battery at the maximum permissible power.

CHARGING FROM THE WALL
Please use the AC cable included in the package.

SOLAR CHARGING

Jackery SolarSaga 200 or 100 Solar Panel Connection Guide
If one or two solar panels are connected, you can directly connect the DC8020 port of the solar panel to the DC8020 port of Jackery Explorer 2000 Plus for charging. If three or four solar panels are connected, please refer to the method shown in the following figure to charge through the solar series connector. (Note: The solar series connector is not in standard configuration, so you need to purchase it separately. Please refer to the detailed operation instructions of the solar series connector before using it.)

Jackery SolarSaga 80 Solar Panel Connection Guide
Users who have purchased Jackery SolarSaga 80 can charge the product by referring to the connection mode shown below. The Jackery SolarSaga 80 supports the parallel connection or the parallel and then series connections to charge the product. The single input port of the Jackery Explorer 2000 Plus supports the input of up to six pieces of SolarSaga 80 solar panels, and two input ports support the input to up to 12 pieces of SolarSaga 80 solar panels. (When the power is connected with six solar panels in a single input port, the solar panels shall be divided into two groups, and each group of three solar panels shall be self-connected in parallel and then connected to Jackery Explorer 2000 Plus through the solar series connector. The solar series connector needs to be purchased separately.)
For detailed operation instructions on the self-parallel connection of the Jackery SolarSaga 80 solar panel, please refer to the user manual.

Tip: Users can enter the number of solar panels in their own combination according to the number of solar panels they purchased. Currently, the product supports charging with 1, 2, 3, 4, 6, 8, and 12 80W solar panels in combination.

DC7909 to DC8020 Adaptor Operation Guide
All of our solar panels on sale have been upgraded to include a DC7909 to DC8020 adapter. If you have purchased a Jackery solar panel without a DC7909 to DC8020 adapter, you can charge your Jackery Explorer 2000 Plus by following the connection instructions below.

CHARGING IN THE CAR
This product can be charged with a 12 V car charger. Please start the vehicle before charging to prevent draining the car battery and prevent your vehicle from being unable to start.
Please also ensure that the car charger and the car cigarette lighter provide a good connection, and ensure that the car charger is fully inserted. In addition, if the vehicle is running on bumpy roads, it is forbidden to use the car charger in case it burns due to a poor connection. The Company will not be responsible for any loss caused by non-standard operation.

SAFETY PRECAUTIONS WHEN CHARGING

1. When the two DC inputs of this product are used at the same time, please ensure that the number of solar panels connected in series is the same, and try to use the same type of solar panel.
2. Do not charge from car charger and solar panel at the same time, otherwise, it will damage the car fuse.
3. Vehicle charging is only applicable in 12V vehicles, not in 24V ones. Please do not charge this product in 24V vehicle to avoid personal injury and property loss.
4. It is recommended to use Jackery accessories – solar panels for solar charging. We will not be responsible for the losses caused by using other brands’ solar panels.

SAFETY PRECAUTIONS WHEN USING

The basic safety precautions should be followed when using this product, including:

• a. Please read all instructions before using this product.
• b. Close supervision is required when using this product near children to reduce the risk.
• c. Risk of electric shock may occur if using accessories recommended or sold by non-professional product manufacturers.
• d. When the product is not in use, please unplug the power plug from the product’s socket.
• e. Do not dismantle the product, which may lead to unpredictable risks such as fire, explosion or electric shock.
• f. Do not use the product through damaged cords or plugs, or damaged output cables, which may cause electric shock.
• g. Charge the product in a well ventilated area and do not restrict ventilation in any way.
• h. Please put the product in a ventilated and dry place to avoid rain and water to cause electric shock.
• i. Do not expose the product to fire or high temperature (under direct sunlight or in vehicle under high heat), which may cause accidents such as fire and explosion.
• j. When using it for the first time, please fully charge the device before use. If this product is stored for a long period of time (3 months – 6 months) with the power depleted, its performance will deteriorate and may even become unchargeable. If this device is stored for a long time, please check the power regularly and charge it to about 60% to 80%.

WARRANTY

Note: We only provide our warranty for the buyer who purchased on Amazon (Jackery), Jackery website or local authorized dealers.
Limited Warranty Jackery warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the ‘Warranty Period’ section below, subject to the exclusions set forth below. This warranty statement sets forth Jackery’s total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period 3 Years Standard Warranty: The standard warranty period for Jackery Explorer 2000 Plus is 36 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period. 2 Years Extended Warranty: To activate the Warranty Extension, you must register your product online or contact our customer service team at hello@jackery.com to extend the standard warranty runtime.

Exchange Jackery will replace (at Jackery’s expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.
Limited to Original Consumer Buyer The warranty on Jackery’s product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

Exclusions Jackery’s warranty does not apply to: Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery’s current product literature. Attempted repair by anyone other than an authorized facility. Any product purchased through an online auction house. Jackery’s warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

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JACKERY AUSTRALIA PTY LTD
39 ANTIBES ST PARKDALE VIC 3195 E-mail: hello@jackery.com Website: www.jackery.com

References

• Jackery Best Solar Generator, Portable Power Station & Solar Panels

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