Comfort-aire PTAC12A130BSC Packaged Terminal Air Conditioners and Heat Pumps Owner’s Manual

Comfort-aire PTAC12A130BSC Packaged Terminal Air Conditioners and Heat

Pumps

Product Specifications

• Brand: COMFORT-AIRE
• Model: PTHP12A130BSC
• Cooling Capacity: 7,000-15,000 BTUH
• Heating Type: Electric Heat with Heat Pump
• Coating: Seacoast coating for protection

Product Usage Instructions

Unit Features
The COMFORT-AIRE PTHP12A130BSC is a Packaged Terminal Air Conditioner & Heat Pump with cooling and heating capabilities. It is suitable for spaces requiring 7,000-15,000 BTUH of cooling or heating.

Installation Instructions
It is crucial that this air conditioner is installed by a qualified installer. Ensure there is an available ground in the power supply system before installation. Follow the wiring instructions carefully to avoid electric shock or other hazards.

Operating Instructions
Refer to the manual for optional accessories. Make sure the power supply has a Ground Fault Circuit Interrupter to prevent any electric shock or damage.

Maintenance and Cleaning
Regular maintenance is essential for optimal performance. Clean the unit as per the instructions provided in the manual to ensure efficiency and longevity.

Troubleshooting
Refer to the Troubleshooting section in the manual for guidance on resolving common issues. If in doubt, contact a qualified technician for assistance.

Frequently Asked Questions (FAQ)

• Q: Can I install the COMFORT-AIRE PTHP12A130BSC on my own?
  A: It is recommended to have the air conditioner installed by a qualified professional to ensure safety and proper functioning.

• Q: What should I do if I encounter abnormal operating sounds?
  A: Refer to the Normal Operating Sounds and Condition section in the manual. If the issue persists, contact a technician for further inspection.

• Q: How often should I clean the unit?
  A: Regular cleaning is important. Follow the maintenance instructions provided in the manual for guidance on cleaning frequency and procedures.

This Owner’s Manual is provided and hosted by Appliance Factory Parts.

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PTHP12A130BSC Owner’s Manual
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Owner’s Manual
Packaged Terminal
Air Conditioners & Heat Pumps

7,000-15,000 BTUH
Cooling w/Electric Heat

• PTAC07A130B
• PTAC07A130B
• PTAC09A130B
• PTAC12A130B
• PTAC12A150B
• PTAC15A130B
• PTAC15A150B Heat

Pump w/Electric Heat

• PTHP07A130B
• PTHP09A130
• B PTHP12A130B
• PTHP12A150B
• PTHP15A130B
• PTHP15A150B

7,000-15,000 BTUH Cooling w/Electric Heat with seacoast coating

• PTAC12A130BSC
• PTAC12A150BSC
• PTAC15A130BSC
• PTAC15A150BSC

Heat Pump w/Electric Heat with seacoast coating

• PTHP12A130BSC
• PTHP12A150BSC
• PTHP15A130BSC
• PTHP15A150BSC

IMPORTANT NOTES:
Before using this manual, check the serial plate for proper model identification.
The installation and servicing of this equipment must be performed by qualified,experienced technicians only.
Due to policy of continual product improvement, the right is reserved to change specifications and design without notice.

IMPORTANT NOTE TO THE OWNER
The service portion of this manual is to be used by qualified,professionally trained HVAC technicians only. The manufacturer does not assume any responsibility for property damage or personal injury for proper service procedures or services performed by an unqualified person.

IMPORTANT NOTE TO THE SERVICER
Read this manual and familiarize yourself with the specific items which must be adhered to before attempting to service this unit. The precautions listed in this Installation Manual are intended as supplemental to existing practices. However, if there is a direct conflict between existing practices and the content of this manual, the precautions listed here take precedence.

THE FOLLOWING WARNINGS ARE VERY IMPORTANT FOR SAFETY. PLEASE READ THEM CAREFULLY BEFORE INSTALLATION!

1. This air conditioner must be installed by a qualified installer.
2. Please insure that there is an available ground in the power supply system before installation.
3. To avoid electric shock or death, the socket or terminal blocks for power supply to the air conditioner(include 277V and 115V and 208-230V series and the units that have LCDI power cord) must have a Ground Fault Circuit Interrupter.
4. During installation, do not cross connect or reverse L1 and neutral. Please be sure the ground wire is firmly connected otherwise it is possible to result in electrical shock or death.

RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION

WARNING
THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR ANY INJURY OR PROPERTY, DAMAGE ARISING FROM IMPROPER SERVICE OR SERVICE PROCEDURES. IF YOU INSTALL OR PERFORM SERVICE ON THIS UNIT, YOU ASSUME RESPONSIBILITY FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE WHICH MAY RESULT, MANY JURISDICTIONS REQUIRE A LICENSE TO INSTALL OR SERVICE HEATING AND AIR CONDITIONING EQUIPMENT.

WARNING
HIGH VOLTAGE
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT, FAILURE TO DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH

UNIT FEATURES

This unit has many features which are different than those found on conventional PTAC units. The servicer must be familiar with these features in order to property handle the unit.

• LCDI Cords – Underwriters Laboratories and the National Electric Code (NEC) now require power cords that sense current leakage and can open the electrical circuit to the unit on units rated at 250 volts or less. In the event that unit does not operate,check the reset button located on or near the head of the power cord as part of the normal troubleshooting procedure.

• Automatic 3-minute compressor lockout – After the compressor cycles off, it will not restart for three minutes.

• Random restart delay – To help eliminate power surges after a power outage, the unit Is equipped with a two to four minute random restart delay feature. Whenever the unit is plugged In with the master switch turned on and the mode switch set in the cool or heat mode, a random restart will occur.

• Indication LEDs – The control panel has LEDs that correspond to fan operation and to Indicate unit status. The LEDs next to the selections ON/OFF, FAN, COOL, and HEAT indicate which operational mode Is active.

• High Pressure Protection – The unit will shut off automatically when the pressure in the system is over 638 psi and within 10 minutes, after the compressor turns off, the unit will restart when the pressure turns back below 551 psi. This protection can effectively avoid the burst and leakage of pipes, lessen the system failures and prolong the service life.

• Failure Tolerance – If the unit is in protection mode less than 4 times in one hour, the accumulation times will reset to avoid system failure. Only when the unit enters protection mode more than 4 times in one hour will the system fail to restart automatically and need manual restart.

• Standard Physical Dimensions – The series PTAC uses standard dimensions, 42” wide x 16” high x 13- 3/4” deep.
  Replacement of older units is made easy.

• Weather – Protected Electrical Components

  • Vital electrical components are protected from the weather by locating them on the indoor side of the weather barrier.

• Highly Featured Microprocessor Controls

  • Microprocessor controls are programmed to interface with the temperature sensors to maximize comfort conditions for the room occupant. Thermistors are used to sense small changes in temperature to give excellent room control and allow the microprocessor to monitor and react to changing conditions.

• Automatic Emergency Heat on Heat Pump Units-Automatically uses electric resistance heat if the heat pump falls.

• High-Temperature Heat Pump Operation Protection

  • Automatically protects the compressor if heat pump is operated with high indoor coil temperatures. Power to the outdoor fan and the compressor are turned off if the indoor coil gets too hot during heat pump operation to prevent damage to the compressor.

• Fan Motors Permanently Lubricated – All units have two fan motors for quiet operation and maximum operating efficiency.
  Motors are permanently lubricated to reduce maintenance and totally enclosed to keep dirt and water out of the motor windings.

• Indoor Fan Speed Selections LOW /HIGH/AUTO

  • Unit may be operated in low, high or auto fan speeds. Some speeds may not be present based on unit capacities.

• Rotary Compressor – smoother operation for quiet, dependable service and high efficiency.

• Indoor Coil Frost Control – prevents indoor coil from freezing. Frost can form on the Indoor coil when the unit is operated in cooling when the outdoor temperature is low. The unit automatically shuts the compressor off until the indoor coil temperature warms to the point where frosting will no longer occur, then restarts the compressor.

• LS Control (front-desk control) – The unit can be turned ON/OFF by a front desk control switch. The control wire, colored purple, locates in the wall mounted thermostat interface (refer to Fig. 7 on page 8).
  The control logic as below:

  1. Turn ON unit: short circuit R and LS then release one time within 5 seconds.
  2. Turn OFF unit: short circuit R and LS then release for twice within 5 seconds.
  3. Force unit shut down for one time: connect LS to R for over 5 seconds and then release.
     NOTE : After force shut down, you can turn the unit ON again by hand-held remote controller or the control panel.
     Special control functions for DIP switches – The DIP switches are on main board. No. 5 auto heating (for units with heat). When unit is connected to the power supply, and room temperature Is lower than 10°C/50°F for 3 minutes, unit will start heating automatically no matter what the setting mode is. Only when room temperature reaches 13°C/55°F will heating stop.
     ON position enables this function.

• No. 6 -Electric Power-off Memory. After power on, the unit will run the same settings as last time.

• ON position enables this function.

• No. 7-Fan CON/CYC for heating.

• ON position enables continuous fan for heating. The default setting Is fan cycled for heating.

• No. 8 -Fan CYC/CON for cooling ON position enables fan cycle for cooling. The default setting is fan continuous for cooling.

WARNING : Before service, you must disconnect the power cord to avoid electric shock! Do not reprogram DIP switches No. 1 to No. 4, when powered this could cause damage or fire. Power the unit on again, the new function will be activated.

WARNING
HIGH VOLTAGE
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT,FAILURE TO DO SO MAY CAUSE PROPERTY DAMAGE,PERSONAL INJURY OR DEATH.

UNIT ACCESSORIES
This unit is designed for through-the-wall installation in new or existing buildings. To complete the installation of this PTAC, an insulated wall sleeve and an outdoor grille (either the stamped aluminum grille, or the architectural grille) are required. Consult with your distributor to acquire any optional accessories.
The chassis and the cabinet front are shipped in one carton.

INSTALLATION INSTRUCTIONS

To ensure that the unit operates safely and efficiently, it must be installed, operated and maintained according to these installation and operating instructions and all local codes and ordinances or,in their absence, with the latest edition of the National Electric Code (or CEC for Canadian Installations). The proper installation of this unit is described in the following sections. Following the steps in the order presented should ensure proper installation.

WARNING
HIGH VOLTAGE
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT, FAILURE TO
DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.

WARNING
REMOVE FRONT PANEL, DO NOT DIRECTLY TOUCH THE FIN.

SLEEVE INSTALLATION
Wall sleeve location
When making the wall opening, please observe the following requirements:

• The air inlet and outlet should be unblocked so the air can be delivered to every corner of the room.
• Install the unit in places that are away from heat or sources of flammable gases.
• Do not install the unit in places that are subject to heavy dust.
• Do not install the unit in places where the operational noise and exhausted air might trouble your neighbor.
• There should be sufficient space around the unit to facilitate maintenance and repairs (refer to Figs. 1 and 2).

use of electrical sub-base.

Note: 2-3/8” minimum when sub-base is used.

D2| Height above finished floor or top of carpet – 1/2” minimum 2” recommended without sub-base – 3” minimum with sub-base.

Preparation of the Wall
The sleeve should be installed during construction and lintels should be used to support the block above the wall sleeve. The sleeve can not support the load of bricks/ blocks.
For existing construction, wall opening must be created,the proper dimensions are necessary to avoid use of fillers or additional framing .The sleeve is modular in height and width (refer to Fig. 3 & Chart 2).

Height:
Fits 2 courses concrete block
Fits 6 courses standard brick
Fits 5 courses jumbo brick
Width: Fit approximately 3 stud spaces.

Chart 2

Note: Sleeves may vary slightly by manufacturer. Ensure that the unit fits the sleeve before installation.
In order for condensate water to drain property inside the unit, the sleeve must be installed properly:

• Level from right to left.
• A slight downward pitch from the indoor side to the outdoor side as shown below Fig. 4).
• Fasten the wall sleeve (Fig. 5).

OUTDOOR GRILLE
(OPTIONAL ACCESSORY)
An outside grille must be Installed to direct air flow for proper unit operation and also protect the outdoor coil. The grille must be installed before installing
the chassis. When replacing an old chassis with an existing grille or using a specialized grille In a new Installation, please check with after-sales engineer of supplier to determine if the new chassis should be used with the nonstandard specialized grille.
An improper outdoor grille can decrease cooling or heating capacity,increase energy usage and shorten compressor life and possibly void the warranty.

STAMPED ALUMINUM GRILLE

ARCHITECTURAL GRILLE

CHASSIS INSTALLATION

1. Remove the cabinet front from the chassis as described In Front Removal.
2. Insert the chassis into the wall sleeve.
3. Slide the chassis into the wall sleeve until the chassis flanges contact the front edge of the wall sleeve.
4. Secure the chassis to the wall sleeve using two screws on each side of the chassis to ensure a proper seal between the chassis and the wall sleeve. The screws are supplied in a plastic bag.

IMPORTANT NOTES:

1. The unit is equipped with a rubber grommet mounted compressor. These grommets are factory set and require no adjustment.
2. Check the indoor and outdoor grilles for obstructions to air flow. The unit must be located where curtains, furniture, trees, or other objects do not block the air flow to and from the unit. If air is obstructed and/or deflected back into the unit,the air conditioner compressor may cycle on and off rapidly. This could damage the compressor or possibly void the warranty.

FRONT REMOVAL

1. Grasp the cabinet front.
2. Pull the bottom of the cabinet front away from the chassis until the retaining clips disengage.
3. Lift the cabinet front off the chassis. Reverse this procedure to reinstall the cabinet front.

WIRING
Cord connection to a wall socket is not permitted for 265V units. All 265V units must be hard wired using the hard wire kit or make use of the plug in receptacle in the standard subbase. 230~208V units are equipped with LCDI power cords and can open the electrical circuit to the unit. In the event the unit does not operate, check the reset button located on or near the head of the power cord as part of the normal procedure.

WARNING
HIGH VOLTAGE
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT MULTIPLE POWER SOURCES BE PRESENT, FAILURE TO DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
DO NOT SERVICE THIS UNIT WITHOUT FIRST SHUTTING OFF THE POWER TO THE UNIT FROM THE CIRCUIT BREAKER AND/OR REMOVING THE UNIT CORD SET PLUG FROM THE WALL OUTLET.

WARNING
TO AVOID THE RISK OF PROPERTY DAMAGE, PERSONAL INJURY OR FIRE, USE ONLY COPPER CONDUCTORS.

WARNING
TO AVOID THE RISK OF PROPERTY DAMAGE, PERSONAL INJURY OR DEATH DUE TO ELECTRICAL SHOCK, DO NOT USE AN EXTENSION CORD WITH THIS UNIT.

WARNING
TO AVOID THE RISK OF PROPERTY DAMAGE, PERSONAL INJURY OR FIRE. DO NOT INSTALL WITH POWER CORD STRETCHED OR UNDER A STRAIN AS THIS MAY CREATE LOOSE PLUG/RECEPTACLE CONNECTION.

WARNING
TO AVOID THE RISK OF PERSONAL INJURY, WIRING TO THE UNIT MUST BE PROPERLY POLARIZED AND GROUNDED.

WARNING
THIS AIR CONDITIONER IS NOT MEANT TO PROVIDE UNATTENDED COOLING OR LIFE SUPPORT FOR PERSONS OR ANIMALS WHO ARE UNABLE REACT TO THE FAILURE OF THIS PRODUCT.
THE FAILURE OF AN UNATTENDED AIR CONDITIONER MAY RESULT IN EXTREME HEAT IN THE CONDITIONED SPACE CAUSING OVERHEATING OR DEATH TO PERSONS OR ANIMALS.

VOLTAGE MEASUREMENTS
Once the unit is properly wired, measure the unit supply voltage. Voltage must fall within the voltage range given in Chart 3.

Operating Voltage

Unit Voltage| Voltage Utilization Range
Rating| Minimum| Minimum
230/208| 187| 253
265| 238| 292

NOTE: See the “Remote Thermostat Change” Instructions before using the thermostat.

OPERATING INSTRUCTIONS

COOL / FAN / HEAT MODE OPERATION PROCEDURE

Control panel:

• Press the ON/OFF button.

• Press the HEAT/COOL/FAN button, select the operation mode: heat/cool/fan.

• Press + or – button, to set your desired temperature.
  The setting temperature range is 60-90°F (16-32°C).

• Press the FAN SPEED button, to set your desired air flow rate: high/low/auto.

TIMER PROCEDURE (Remote controller)
When batteries are inserted, the present time Is automatically set to AM 0:00.E.X.:set to AM10:30.

• Open the back cover,push the CLK button .The time Indicator is flickering and can set the present time.
• Press the HOUR button.(set to AM 10:00)
• Press the MIN button. (set to 30)
• Press the CLK button again, and then close the back cover.

SET UP OPERATION

1. Temperature shift key: Press + and – button at the same time for 3 seconds, the temperature is shifted between Fahrenheit and centigrade.
2. Temperature setting limiting: Press + and SPEED button at the same time to enter the maximum and minimum temperature setting. R1~R8 will be displayed every 3 seconds. Release the two keys to ensure the setting is effective and the figures will last for 5 seconds. The temperature setting range is between 60°F ~90°F as factory default.
   Chart 4. Temperature setting limiting**** R1| R2| R3| R4| R5| R6| R7| R8
   ---|---|---|---|---|---|---|---
   Heating Temperature Limits (°F)
   86| 86| 90| 74| 92| 90| 72| 90
   Cooling Temperature Limits (°F)
   63| 65| 72| 72| 67| 69| 68| 60
3. Remote thermostat change: In standby off mode, press HEAT and+ button, for 3 seconds, the buzzer will chime and LED display will read “P” or “r”.
   P: unit control panel has control of unit.
   r: wall thermostat has control of unit.

VENTILATION CONTROL
The ventilation control lever is located at left side of unit, behind front panel.
NOTE: The vent door shipping tape must be removed before using vent control lever. See Fig. 9 and Fig. 10.
When set to closed, only the air Inside the room is circulated and filtered;
When set to open, some outdoor air will be drawn into room, this will reduce heating or cooling efficiency.

The vent control allows outside air to be drawn into the conditioned area. This outside air can provide ventilation when the blower Is operating, but it will increase the heating or cooling load and operating costs.
To obtain access to the vent control

1. Remove the cabinet front (see Front Removal).
2. Remove the shipping screw (if installed) from the vent door.
3. Remove the label (if present) from over the vent control lever on the left side of the chassis. Remove the vent door shipping screw.
4. Rotate the vent control lever to either open or close the damper.

WARNING
HIGH VOLTAGE
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT, FAILURE TO DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.

AIR DISCHARGE GRILLE
The discharge grille can be adjusted to expel air at either a 15° or 55° angle.

Use the following procedure to change the angle of the discharge air flow:

1. Remove the front cabinet (see Front Removal).

2. Position the front so that the backside is accessible.
   Discharge Air Flow

3. Remove the seven (7) screws which secure the discharge air grille to the cabinet front. Discharge Air Flow Grille Removal

4. Rotate the grille 180° clockwise

5. Reinstall the screws securing the discharge air grille to the cabinet front. Reinstall the cabinet front on the unit.

MAINTENANCE AND CLEANING

WARNING
HIGH VOLTAGE
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT, FAILURE TO DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.

MONTHLY MAINTENANCE AND CLEANING
Intake Air Filters
To properly maintain the operational performance of your PTAC unit, it is extremely important that the inlet air filters be cleaned once per month or more often if operated in dusty or dirty locations or conditions. The intake air filters are constructed of durable polypropylene. The “air intake” air filters can be easily inserted into the cabinet front, using the filter guides. Before cleaning the intake filter, turn the unit off by setting the mode switch to the OFF position. Filter should be cleaned as required.
The following procedure is used to remove the intake filter:

1. Grasp each filter by its molded handle, located on the front edge of the front, below the discharge grill.
2. Pull the filter straight up and remove.
3. Clean filter with vacuum or with running water. Reverse this procedure to reinstall the filter.

Vent Screen
Before cleaning the vent screen, disconnect power to the unit by unplugging the power cord at the wall outlet or subbase, or disconnect power at the fuse box or circuit breaker. If unit is operated with vent door closed,the vent screen does not need to be cleaned.

1. Remove the cabinet front as described in Front Removal.
2. Remove the four screws securing the chassis to the wall sleeve.
3. Slide the chassis out of the wall sleeve far enough so that the vent screen is accessible.
4. Clean the vent screen, slide the chassis back into the wall sleeve, secure it in place with four screws and reinstall the front cabinet.

Cabinet Front
The cabinet front and discharge air grille can be cleaned with a water dampened cloth. Under no circumstances should hydrocarbon-based cleaners (e.g. acetone, benzene, naphtha gasoline,etc.) or ammonia based cleaners be used to clean the front or air grilles. Use care when cleaning the control area.

YEARLY MAINTENANCE AND CLEANING
NOTE: Use a mild biodegradable detergent when cleaning the unit. Special care must be taken to protect the unit’s control board and other electrical components from getting any water on them while cleaning. The use of harsh or caustic cleaning agents or materials such as bleach or coil cleaners that are not designed for PTAC products will cause damage or deterioration of the aluminum fin or coil material and is not recommended. Care must be taken not to bend the aluminum fin stock.

Routine scheduled Maintenance
To achieve continuing top performance and high efficiency, establish a “once a year” cleaning/inspection schedule for the unit. Take the unit out of the sleeve and thoroughly clean and rinse. Be sure to include in the yearly cleaning the evaporator coil, and condenser coil, basepan, and drain passages.
Scheduled maintenance can be accomplished by either qualified local maintenance staff or by an authorized servicer. They must follow the instructions described in this manual.
Adverse Operating Conditions Maintenance
Units operating in dusty or corrosive locations; i.e. dusty construction site or sea coast, must be cleaned more often. A minimum of four (4) times a year will maintain proper operational conditions and protect unit components.
Wall sleeve
Clean the wall sleeve while cleaning the unit. The caulking around the sleeve should be checked to make sure that any potential air and water openings around the sleeve are properly sealed. The wall sleeve’s level should also be rechecked. Proper leveling for most installations are a 1/4 bubble tilt to the outside and level from right to left. Contact your sales person for detailed maintenance or cleaning instructions.

CAUTION
DO NOT USE COMMERCIAL GRADE COIL CLEANERS. SOME OF THESE CLEANERS MAY CONTAIN ETHYLENE DIAMINE TETRACTEIC ACID (EDTA) WHICH CAN SHORTEN THE LIFE OF THE CONDENSER COIL.

Base pan and Condenser coil
Before cleaning the base pan and condenser coil, turn OFF unit mode switch and disconnect power to the unit. To disconnect power, disconnect power at the fuse box or circuit breaker.

1. Create a water tight seal by tightly covering the entire control panel area and fan motor with plastic. Creating this seal prevents water from entering the control area or the fan motor and damaging the unit.
2. Spray condenser coil and base pan down with water.
3. Rinse condenser coil and base pan with water again. NOTE: Ensure water pressure is no higher than that of an ordinary garden hose and the water temperature no higher than 120°F.
4. Tilt the non-compressor side of the unit up no higher than 45 degrees and allow water to drain out the other side of the unit.
5. Remove excess water left in the base pan by wiping the base pan with a dry cloth.
6. Remove the water-tight seal from the motor and control panel area.
7. Reinstall unit back into wall sleeve.
8. Allow unit to dry for 24 hours before reapplying power. When power is reapplied test unit for proper operation.
9. Place a non-acidic algaecide in the base pan to inhibit bacteria growth. Ensure the algaecide is compatible with wet coil operation and is not corrosive to the coil.

CAUTION
HIGH PRESSURE AND HIGH TEMPERATURE CLEANING IS NOT RECOMMENDED.
DOING SO COULD DAMAGE THE ALUMINUM FIN STOCK AND ELECTRICAL COMPONENT.

Clearance Check
Clearances around the unit should also be checked to make sure that the intake air and discharge air paths have not become blocked or restricted. A minimum of eight inches clearance is needed from unit to furniture, beds, or other objects for proper operation. Restricted discharge or intake air will reduce the unit’s operational performance. In severe airflow restrictions, damage can occur to unit components such as the compressor, electric heater or fan motor.

NORMAL OPERATING SOUNDS AND CONDITIONS
Water trickling sounds
Water is picked up and distributed over the coil. This improves the efficiency and helps with water removal.
Water dripping
Water will collect in the base pan during high humidity days. This can cause overflow and drip from the outside of the unit.

Air sounds
The fan cycle switch sets the operational mode of the fan. In the ON position the fan will run continuously whenever power is applied in this mode. In the
AUTO position, the fan will cycle on and off with the compressor or electric heater.
Starting delay
You may notice a few minutes delay in the starting if you try to restart the unit too soon after turning it off or if you adjust the thermostat right after the compressor has shut off. This is due to a built-in delay to protect the compressor.
Buzzer Response
The buzzer will chime (0.1 sec) as response when receiving an order from key pad control and remote control.

DIAGNOSTIC CODES
The Diagnostic Maintenance provides detailed information on PTAC control operation and operational status including present modes, failures, airflow restriction warnings, operating temperatures, and past failures.
To enter Diagnostic Status Report mode,press and hold the down arrows and,while holding press the FAN SPEED key for a period of five (5) seconds.
The meaning of figure on display pad is as below:
X.X—(0~4: time of protection)
L—is protection mode(1: anti-frost; 2: overheat; 3: high pressure; 4: anti- freezing)

Failure code|

Content or detect

---|---
E2| Indoor temperature sensor failure
E3| Indoor coil temperature sensor failure
E5| Outdoor coil temperature sensor failure
E8| Overheating protectlon/defrostlng
E9| High pressure protection

TROUBLESHOOTING

UNIT DOES NOT START

• Unit may be unplugged
• Fuse may have blown
• Circuit breaker may have tripped
• Unit may be off or in wall thermostat mode.
• Check section on dipswitch settings to verify dipswitches are set properly.
• Unit may be in a protection or diagnostic failure mode. See section on diagnostic codes.

|

• Check that plug is plugged securely in wall receptacle. Note: Plug has a test/reset button on it. Make sure that the plug has not tripped.
• Replace the fuse.
• Reset circuit breaker.
• Turn unit on (bottom right button on keypad).

DISPLAY HAS STRANGE NUMBERS/CHARACTERS ON IT|

• The unit may be in a diagnostic condition. Check diagnostic codes — checking Control section to determine if unit has had a failure.
• The unit may be set for °C (instead of °F), see the SET UP OPERATION.

UNIT MAKING NOISES|  Clicking, gurgling and whooshing noises are normal during operation of unit.
UNIT NOT COOLING / HEATING ROOM

• Unit air discharge section is blocked
• Temperature setting is not high or low enough
• Note: Setpoint limits may not allow the unit to heat or cool the room to the temperature desired. Check section on SET UP OPERATION settings.
• Unit air filters are dirty.
• Room is excessively hot or cold when unit is started
• Vent door left open
• Unit may be in a protection or diagnostic failure mode. Check section on Intelligent Self — checking Control.
• Compressor is in time delay. There is a protective time delay (approx. 3 minutes) on starting the compressor after a power outage (or restarting after it has been turned off), to prevent tripping of the compressor overload.

|

• Make sure that curtains, blinds or furniture are not restricting or blocking unit airflow.
• Reset to a lower or higher temperature setting.
• Remove and clean filters.
• Allow sufficient amount of lime for unit to heat or cool the room. Start heating or cooling early before outdoor temperature, cooking heat or gatherings of people make room uncomfortable.
• Close vent door.
• Check dipswitch settings for desired comfort.
• Wait approximately 3 minutes for compressor to start

WATER DRIPPING INSIDE| If a drain kit has not been installed, condensation run off during very hot and humid weather is normal. See Note 2. If a drain kit has been installed and is connected to a drain system, check gaskets and fittings around drain for leaks and plugs.
WATER DRIPPING INSIDE
Wall sleeve is not installed level| Wall sleeve must be installed level for proper drainage of condensation. Check that installation is level and make any necessary adjustments.
ICE OR FROST FORMS ON INDOOR COIL

• Low outdoor temperature
• Dirty filters

|

• When outdoor temperature is approximately 55°F (12.8 °C) or below, frost may form on the indoor coil when unit is in Cooling mode. Switch unit to FAN operation until ice or frost meIts.
• Remove and clean filters.

COMPRESSOR PROTECTION
Power may have cycled, so compressor is in a restart protection.|

• Random Compressor restart-Whenever the unit is plugged in, or power has been restarted, a random compressor restart will occur. After a power outage, the compressor will restart after approximately 3 minutes.
• Compressor Protection-To prevent short cycling of the compressor, there is a startup delay of 3 minutes and a minimum compressor run time of 3 minutes.

LIMITED EXPRESS WARRANTY

Congratulations on purchasing your new HVAC equipment. It’s been designed for long life and reliable service, and is backed by one of the strongest warranties in the industry. Your unit automatically qualifies for the warranty coverage listed below, providing you keep your proof of purchase (receipt) for the equipment and meet the warranty conditions.
LIMITED ONE (1) YEAR PARTS AND LABOR EXPRESS WARRANTY MARS/Comfort- Aire/Century warrants all parts of the PTAC or PTHP to be free from defects in workmanship and materials for normal use and main-tenance for one (1) year from the date of purchase by the original con-sumer. MARS/Comfort-Aire/Century will also provide a one year labor allowance for approved warranty repairs. Any fees charged by a service technician above and beyond the amount authorized by MARS/Comfort-Aire/Century will be the responsibility of the consumer. No reimbursement will be made for expenses incurred in making field adjustments or replacements unless specifically authorized by MARS/Comfort- Aire/Century.

LIMITED FIVE (5) YEAR SEALED SYSTEM WARRANTY
The sealed system consisting of the compressor, evaporator coil, condenser coil and connecting tubing is warranted to be free from defects in workmanship and materials for normal use and maintenance for four additional years, for a total of five (5) years, from the date of purchase by the original consumer.

LIMITED FIVE (5) YEAR FUNCTIONAL PARTS WARRANTY
Functional parts which consist of the fan motor, unit-mounted thermostats and thermisters, circuit boards, factory installed heaters and relays, unit blower wheel and fan propeller, reversing valve solenoid, and capacitor are warranted to be free from defects in workmanship and materials for normal use and maintenance for four additional years, for a total of five (5) years, from the date of purchase by the original consumer.
The express warranties described above apply only when the unit is installed and operated per MARS/Comfort-Aire/Century installation and operation instructions for normal use.

EXCEPTIONS
The Limited Express Warranty does not cover normal maintenance. MARS/Comfort- Aire/Century recommends that regular inspection/maintenance be performed at least once a season and proof of maintenance be kept. Additionally, labor charges (except as described in the Limited One Year Warranty paragraph), diagnostic charges, transportation charges for replacement parts, replacement of refrigerant or filters, and any other service calls/repairs are not covered by this Limited Warranty. It also does not cover any portion or component of the system that is not supplied by MARS/Comfort-Aire/Century, regardless of the cause of failure of such portion or component.

CONDITIONS FOR WARRANTY COVERAGE

• Unit must be operated according to MARS/Comfort-Aire/Century operating instructions included with the unit and cannot have been subjected to accident, alteration, improper repair, neglect or misuse, or an act of God (such as a flood)
• Serial numbers and/or rating plate have not been altered or removed
• Performance cannot be impaired by use of any product not authorized by MARS/Comfort-Aire/Century, or by any adjustments or adaptations to components
• Damage has not been a result of inadequate wiring or voltage conditions, use during brown-out conditions, or circuit interruptions
• Air flow around any section of the unit has not been restricted
• Unit remains in the original installation
• Unit was not purchased over the internet PTAC/PTHP_WARRANTY_12/2015

DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the orginal consumer. The consumer must retain a receipted bill of sale as proof of warranty period. Without this proof, the express warranty begins on the date of shipment from the factory.

REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY
The sole remedy under the Limited Warranty is replacement of the defective part. If replacement parts are required within the period of this warranty, MARS/Comfort-Aire/Century replacement parts shall be used; any warranty on the replacement part(s) shall not affect the applicable original unit warranty. Ready access to the unit for service is the owner’s responsibility. Labor to diagnose and replace the defective part is not covered by this Limited Express Warranty. If for any reason the replacement part/product is no longer available during the warranty period, MARS/Comfort-Aire/Century shall have the right to allow a credit in the amount of the current suggested retail price of the part/product instead of providing repair or replacement.

LIMITATION OF LIABILITY

1. There are no other express or implied warranties. MARS/Comfort-Aire/Century makes no warranty of merchantability. We do not warrant that the unit is suitable for any particular purpose or can be used in buildings or rooms of any particular size or condition except as specifically provided in this document. There are no other warranties, express or implied, which extend beyond the description in this document.
2. All warranties implied by law are limited in duration to the one-term of the parts warranty. Your exclusive remedy is limited to the replacement of defective parts. We will not be liable for any consequential or incidental damages caused by any defect in this unit.
3. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
4. No warranties are made for units sold outside the continental United States and Canada. Your distributor or final seller may provide a warranty on units sold outside these areas.
5. MARS/Comfort-Aire/Century will not be liable for damages if our performance regarding warranty resolution is delayed by events beyond our control including accident, alteration, abuse, war, government restrictions, strikes, fire, flood, or other acts of God.

HOW TO OBTAIN WARRANTY SERVICE OR PARTS
First contact your installing contractor for service. If the installing contractor is not able to service the unit, contact our North American service provider at 1-866-557-1865. Have the model number, serial number, and date of purchase available for this call.
Owner responsibilities are set forth in the instruction manual—read it carefully.

Due to ongoing product improvements, specifications and dimensions are subject to change and correction without notice or incurring obligations. Determining the application and suitability for use of any product is the responsibility of the installer. Additionally, the installer is responsible for verifying dimensional data on the actual product prior to beginning any installation preparations. Incentive and rebate programs have precise requirements as to product performance and certification. All products meet applicable regulations in effect on date of manufacture; however, certifications are not necessarily granted for the life of a product. Therefore, it is the responsibility of the applicant to determine whether a specific model qualifies for these incentive/rebate programs.

1900 Wellworth Ave., Jackson, MI 49203 • Ph. 517-787-2100 • www.marsdelivers.com

References

• function
• heating.no in parked
• Repair Your Grill: Shop Replacement Parts for 24,880 Models
• Comfort-aire HVAC Parts - Select From 1487 Models

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