Comfort-aire A-VMH55PV-1 Inverter Split Type Air Conditioner Instruction Manual
- July 26, 2024
- Comfort-Aire
Table of Contents
- A-VMH55PV-1 Inverter Split Type Air Conditioner
- Safety Precautions
- Unit Parts And Major Functions
- Features
- Manual Operations And Maintenance
- Troubleshooting
- Accessories
- Installation Summary
- Installation Diagram
- Specifications
- Outdoor Unit Installation
- Refrigerant Piping Connection
- Wiring
- Air Evacuation
- Safety And Leakage Check
- Test Run
- Function of Automatic Wiring/Piping Correction
- LIMITED EXPRESS WARRANTY
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
OWNER’S & INSTALLATION MANUAL
UltraV Series Outdoor Units
Model A-VMH18DV-1 A-VMH28TV-1 A-VMH36QV-1
A-VMH36QV-1A A-VMH48PV-1 A-VMH55PV-1
A-VMH55PV-1 Inverter Split Type Air Conditioner
IMPORTANT NOTE:
Read this manual carefully before installing or operating your new air
conditioning unit. Make sure to save this manual for future reference.
Safety Precautions
Read Safety Precautions Before Operation and Installation
Incorrect installation due to ignoring instructions can cause serious damage
or injury.
The seriousness of potential damage or injuries is classified as either
WARNING or CAUTION.
WARNING
This symbol indicates the possibility of personnel injury or loss of life.
CAUTION
This symbol indicates the possibility of property damage or serious
consequences.
WARNING
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.
This appliance is not intended for use by persons(including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
WARNINGS FOR PRODUCT USE
- If an abnormal situation arises (like a burning smell}, immediately turn off the unit and disconnect the power. Call your dealer for instructions to avoid electric shock, fire or injury.
- Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.
- Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire or combustion.
- Do not operate the air conditioner in places near or around combustible gases. Emitted gas may collect around the unit and cause explosion.
- Do not operate your air conditioner in a wet room such as a bathroom or laundry room. Too much exposure to water can cause electrical components to short circuit.
- Do not expose your body directly to cool air for a prolonged period of time.
- Do not allow children to play with the air conditioner. Children must be supervised around the unit at all times.
- If the air conditioner is used together with burners or other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
- In certain functional environments, such as kitchens, server rooms, etc., the use of specially designed air-conditioning units is highly recommended.
CLEANING AND MAINTENANCE WARNINGS
- Turn off the device and disconnect the power before cleaning. Failure to do so can cause electrical shock.
- Do not clean the air conditioner with excessive amounts of water.
- Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents can cause fire or deformation.
caution
- Turn off the air conditioner and disconnect the power if you are not going to use it for a long time.
- Turn off and unplug the unit during storms.
- Make sure that water condensation can drain unhindered from the unit.
- Be not operate the air conditioner with wet hands. This may cause electric shock.
- Do not use device for any other purpose than its intended use.
- Do not climb onto or place objects on top of the outdoor unit.
- Do not allow the air conditioner to operate for long periods of time with doors or windaws open, or if the humidity is very high.
**ELECTRICAL WARNINGS**
- Only use the specified power cord. If the pawer cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty lugs can cause fire or electric shock.
- Deo not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
- DP o not modify the length of the power supply cord or use an extension cord to power the unit.
- Do not share the electrical outlet with other appliances. Improper or insufficient power supply can cause fire or electrical shock.
- The product must be properly grounded at the time of installation, or electrical shock may occur.
- For all electrical work, follow all local and national wiring standards, regulations, and the Installation Manual. Connect cables tightly, and clamp them securely to prevent external forces from damaging the terminal. Improper electrical connections can overheat and cause fire, and may also cause shock. All electrical connections must be made according to the Electrical Connection Diagram located on the panels of the indoor and outdoor units.
- All wiring must be properly arranged to ensure that the control board cover can close properly. If the control board cover is not closed properly, it can lead to corrosion and cause the connection points on the terminal to heat up, catch fire, or cause electrical shock.
- If connecting power to fixed wiring, an all-pole disconnection device which has at least 3mm clearances in all poles, and have a leakage current that may exceed 10mA, the residual current device(RCD) having a rated residual operating current not exceeding 30mA, and disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
TAKE NOTE OF FUSE SPECIFICATIONS
The air conditioner’s circuit board (PCB) is designed with a fuse to provide
overcurrent protection.
The specifications of the fuse are printed on the circuit board ,such as :
T20A/250VAC(for <24000Btu/h unit), T30A/250VAC(for >24000Btu/h unit}
NOTE: For the units with R32 or R290 refrigerant , only the blast-proof
ceramic fuse can be used.
**WARNINGS FOR PRODUCT INSTALLATION**
-
Installation must be performed by an authorized dealer or specialist. Defective installation can cause water leakage, electrical shock, or fire.
-
Installation must be performed according to the installation instructions. Improper installation
can cause water leakage, electrical shock, or fire. (In North America, installation must be performed in accordance with the requirement of NEC and CEC by authorized personnel only.) -
Contact an authorized service technician for repair or maintenance of this unit. This appliance shall be installed in accordance with national wiring regulations.
-
Only use the included accessories, parts, and specified parts for installation. Using non-standard parts can cause water leakage, electrical shock, fire, and can cause the unit to fail.
-
Install the unit in a firm location that can support the unit’s weight. If the chosen location cannot support the unit’s weight, or the installation is not done properly, the unit may drop and cause serious injury and damage.
-
Install drainage piping according to the instructions in this manual. Improper drainage may cause water damage to your home and property.
-
For units that have an auxiliary electric heater, do not install the unit within 1 meter (3 feet) of any combustible materials.
-
Do not install the unit in a location that may be exposed to combustible gas leaks. If combustible gas accumulates around the unit, it may cause fire.
-
Do not turn on the power until all work has been completed.
-
When moving or relocating the air conditioner, consult experienced service technicians for disconnection and reinstallation of the unit.
-
How to install the appliance to its support, please read the information for details in “indoor unit installation” and “outdoor unit installation” sections.
Note about Fluorinated Gasses(Not applicable to the unit using R290 Refrigerant)
- This air-conditioning unit contains fluorinated greenhouse gasses. For specific information on the type of gas and the amount, please refer to the relevant label on the unit itself or the “Owner’s Manual – Product Fiche “in the packaging of the outdoor unit. (European Union products only).
- Installation, service, maintenance and repair of this unit must be performed by a certified technician.
- Product uninstallation and recycling must be performed by a certified technician.
- For equipment that contains fluorinated greenhouse gases in quantities of 5 tonnes of CO2 equivalent or more, but of less than 50 tonnes of CO2 equivalent, If the system has a leak- detection system installed, it must be checked for leaks at least every 24 months. 5. When the unit is checked for leaks, proper record-keeping of all checks is strongly recommended.
Unit Parts And Major Functions
Unit Parts
(A) Wall-mounted type
Indoor unit
-
Panel frame
-
Rear air intake grille
-
Front panel
-
Air purifying filter & Air filter(behind)
-
Horizontal louver
-
LCD display window
-
Vertical louver
-
Manual control button(behind)
-
Remote controller holder
Outdoor unit -
Drain hose, refrigerant connecting pipe
-
Connective cable
-
Stop valve
-
Fan hood
(B) Duct/ Ceiling type
Indoor unit
-
Air outlet
-
Air inlet
-
Air filter
-
Electric control cabinet
-
Wire controller
Outdoor unit -
Drain hose, refrigerant connecting pipe
-
Connective cable
-
Stop valve
-
Fan hood
(C) Floor and standing type(console)
Indoor unit
-
Air flow louver (at air outlet)
-
Air inlet
-
Remote controller
-
lnstallation part
-
Display panel
Outdoor unit -
Drain hose, refrigerant connecting pipe
-
Connective cable
-
Stop valve
-
Fan hood
(D) Compact four-way cassette type
Indoor unit
-
Drain pump (drain water from indoor unit)
-
Drain hose
-
Air outlet
-
Air inlet
-
Air-in grill
-
Display panel
-
Remote controller
Outdoor unit -
Refrigerant connecting piping
-
Connecting cable
-
Stop valve
-
Fan hood
(E) One-way cassette type
Indoor unit
-
Air inlet (with air filter in it)
-
Air flow louver (at air outlet)
-
Installation part
-
Display panel
-
Drain pipe
-
Remote controller
Outdoor unit -
Refrigerant connecting piping
-
Connecting cable
-
Stop valve
-
Fan hood
NOTE : For multi-split type air conditioners, one outdoor unit can be
matched to different types of indoor units. All of the pictures in this manual
are for demonstration purposes only. Your air conditioner may be slightly
different, if similar in shape. The following pages introduce several kinds of
indoor units that can be matched with the outdoor units.
Operating Conditions
Operating temperature
When your air conditioner is used outside of the following temperature ranges,
certain safety protection features may activate and cause the unit to disable.
| COOL mode| HEAT mode| DRY mode
---|---|---|---
Room Temperature| 17°C – 32°C (62°F – 90°F)| 0°C – 30°C (32°F – 86°F)| 10°C –
32°C (50°F – 90°F)
16°C – 32°C (60°F – 90°F)
(For stepless speed regulation models)
Outdoor Temperature| -15°C – 50°C (5°F – 122°F)| -30°C – 24°C (-22°F – 75°F)
(For North America market 36K hyper heat unit)| 0°C – 50°C (32°F – 122°F)
FOR OUTDOOR UNITS WITH AUXILIARY ELECTRIC HEATER
When outside temperature is below 0°C (32°F }, we strongly recommend keeping
the unit plugged in at all time to ensure smooth ongoing performance.
NOTE: Room relative humidity less than 80%. If the air conditioner
operates in excess of this figure, the surface of the air conditioner may
attract condensation. Please sets the vertical air flow louver to its maximum
angle (vertically to the floor), and set HIGH fan mode.
To further optimize the performance of your unit, do the following:
- Keep doors and windows closed.
- Limit energy usage by using TIMER ON and TIMER OFF functions.
- Do not block air inlets or outlets.
- Regularly inspect and clean air filters.
Features
Protection of the air conditioner Compressor protection
- The compressor cannot restart for 3 minutes after it stops.
Anti-cold air (Cooling and heating models only)
-
The unit is designed not to blow cold air on HEAT mode, when the indoor heat exchanger is in one of the following three situations and the set temperature has not been reached.
A) When heating has just started.
B) During defrosting.
C) Low temperature heating. -
The indoor or outdoor fan stop running when defrosting (Cooling and heating models only).
Defrosting (Cooling and heating models only) -
Frost may be generated on the outdoor unit during a heat cycle when outdoor temperature is low and humidity is high resulting in lower heating efficiency in the air conditioner.
-
Under these conditions, the air conditioner will stop heating operations and start defrosting automatically.
-
The time to defrost may vary from 4 to 10 minutes, depending the outdoor temperature and the amount of frost buildup on the outdoor unit.
Auto-Restart (some models)
In case of power failure, the system will immediately stop. When power
returns, the Operation light on the indoor unit will flash. To restart the
unit, press the ON/OFF button on the remote control. If the system has an auto
restart function, the unit will restart using the same settings.
White mist emerging from the indoor unit
- A white mist may be generated due to a large temperature difference between air inlet and air outlet on COOL mode in places with high relative humidity.
- A white mist may be generated due to moisture created in the defrosting process when the air conditioner restarts in HEAT mode operation after defrosting.
Noise coming from the air conditioner
- You may hear a low hissing sound when the compressor is running or has just stopped running. This sound is the sound of the refrigerant flowing or coming to a stop.
- You may also hear a low “squeaking” sound when the compressor is running or has just stopped running. This is caused by tempera heat expansion and cold contraction of the plastic parts in the unit when the temperature is changing.
- Anoise may be heard due to the louver restoring itself to its original position when power is first turned on.
Dust blowing out from the indoor unit. This is happens when the air conditioner has not been used for a long time or during its first use.
Smell emitting from the indoor unit.
This is caused by the indoor unit giving off smells permeated from building materials, furniture, or smoke.
The air conditioner turns to FAN ONLY mode from COOL or HEAT (for cooling and
heating models only) mode.
When the indoor temperature reaches the set temperature setting, the
compressor will stop automatically, and the air conditioner turns to FAN only
mode. The compressor will start again when the indoor temperature rises on
COOL mode or falls on HEAT mode to the set point.
Droplets of water may form on the surface of the indoor unit when cooling
occurs in relatively high humidity (defined as higher than 80%). Adjust the
horizontal louver to the maximum air outlet position and select HIGH fan
speed.
Heating mode (For cooling and heating models only)
The air conditioner draws in heat from the outdoor unit and releases it via
the indoor unit during heating. When the outdoor temperature falls, heat drawn
in by the air conditioner decreases accordingly. At the same time, heat
loading of the air conditioner increases due to larger difference between
indoor and outdoor temperature. If a comfortable temperature cannot be
achieved with the air conditioner alone, it is recommended that you use a
supplementary heating device. Lightning or a car wireless telephone operating
nearby may cause the unit to malfunction. Disconnect the unit from its power
source and then re-connect the unit with the power source again. Push the
ON/OFF button on the remote controller to restart operations.
Energy Saving TiJ >S
- DO NOT set the unit to excessive temperature levels.
- While cooling, close the curtains to avoid direct sunlight.
- Doors and windows should be kept closed to keep cool or warm air in the room.
- DO NOT place objects near the air inlet and outlet of the unit. This will reduce the efficiency of the unit.
- Set a timer and use the built-in SLEEP/ECONOMY mode if applicable.
- If you don’t plan to use the unit for a long time, remove the batteries from the remote control.
- Clean the air filter every two weeks. A dirty filter can reduce cooling or heating efficiency.
- Adjust louvers properly and avoid direct airflow
Manual Operations And Maintenance
Operation mode selection
While two or more indoor units are simultaneously operating, make sure the
modes do not conflict with each other. The heat mode claims precedence over
all other modes. If the unit intially started to operate in HEAT mode, the
other units can operate in HEAT mode only. For example: If the unit intially
started operates under COOL (or FAN) mode, the other units can operate under
any mode except HEAT. If one of the unit selects HEAT mode, the other
operating units will stop operation and di play”–” (for units with display
window only) or the auto and operation indication light will flash rapidly,
the defrost indication light will turn off, and the timer indication light
will remain on (for units without a display window). Alternatively, the
defrost and alarm indication light (if applicable) wil light up, or the
operation indication light will flash rapidly, and the timer indication light
will turn off ( for the floor and standing type).
Maintenance
If you plan to leave the unit idle for a long time, perform the following
tasks:
- Clean the indoor unit and air filter.
- Select FAN ONLY mode and let the indoor fan run for a time to dry the inside of the unit.
- Disconnect the power supply and remove the battery from the remote control.
- Check components of the outdoor unit periodically. Contact a local dealer or a customer service centre if the unit requires servicing.
NOTE: Before you clean the air conditioner, be sure to switch off the unit and disconnect the power supply plug.
Optimal operation
To achieve optimal performance, please note the following:
- Adjust the direction of the air flow so that it is not blowing directly on people.
- Adjust the temperature to achieve the highest possible level of comfort. Do not adjust the unit to excessive temperature levels.
- Close doors and windows in COOL mode or HEAT mode.
- Use the TIMER ON button on the remote controller to select a time you want to start your air conditioner.
- Do not place any object near the air inlet or air outlet, as the efficiency of the air conditioner may be reduced and the air conditioner may stop running.
- Clean the air filter periodically, otherwise cooling or heating per formance may be reduced.
- Do not operate unit with horizontal louvre in closed position.
Suggestion:
For units that feature an electric heater, when the outside ambient
temperature is below 0 ° C (32° F), it is strongly recommended that you to
keep the machine plugged in so as to guarantee smooth operation.
When the air conditioner is to be used again:
- Use a dry cloth to wipe off the dust accumulated on the rear air intake grille in order to avoid the dust being dispersed from the indoor unit.
- Check that the wiring is not broken off or disconnected.
- Check that the air filter is installed.
- Check if the air outlet or inlet is blocked after the air conditioner has not been used for a long time.
Troubleshooting
SAFETY PRECAUTIONS
If any of the following conditions occurs, turn off your unit immediately!
- The power cord is damaged or abnormally warm
- You smell a burning odor
- The unit emits loud or abnormal sounds
- A power fuse blows or the circuit breaker frequently trips
- Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not
require repairs.
Problem | Possible Causes |
---|---|
Unit does not turn on when pressing ON/ OFF button | The unit has a 3-minute |
protection feature that prevents the unit from overloading. The unit cannot be
restarted within three minutes of being turned off.
Cooling and Heating Models: If the Operation light and PRE-DEF (Pre-heating/
Defrost) indicators are lit up, the outdoor temperature is too cold and the
unit’s anti-cold wind is activated in order to defrost the unit.
In Cooling-only Models: If the “Fan Only” indicator is lit up, the outdoor
temperature is too cold and the unit’s anti-freeze protection is activated in
order to defrost the unit.
The unit changes from COOL mode to FAN mode| The unit changes its setting to
prevent frost from forming on the unit. Once the temperature increases, the
unit will start operating again.
The set temperature has been reached, at which point the unit turns off the
compressor. The unit will resume operating when the temperature fluctuates
again.
The indoor unit emits white mist| In humid regions, a large temperature
difference between the room’s air and the conditioned air can cause white
mist.
Both the indoor and outdoor units emit white mist| When the unit restarts in
HEAT mode after defrosting, white mist may be emitted due to moisture
generated from the defrosting process.
The indoor unit makes noises| A squeaking sound is heard when the system is
OFF or in COOL mode. The The indoor unit noise is also heard when the drain
pump (optional) is in operation.
A squeaking sound may occur after running the unit in HEAT mode due to
expansion and contraction of the unit’s plastic parts.
Both the indoor unit and outdoor unit make noises| A low hissing sound may
occur during operation. This is normal and is caused by refrigerant gas
flowing through both the indoor and outdoor units.
A low hissing sound may be heard when the system starts, has just stopped
running or is defrosting. This noise is normal and is caused by the
refrigerant gas stopping or changing direction.
The outdoor unit makes noises| The unit will make different sounds based on
its current operating mode.
Dust is emitted from either the indoor or outdoor unit| The unit may
accumulate dust during extended periods of non-use, which will be emitted when
the unit is turned on. This can be mitigated by covering the unit during long
periods of inactivity.
The unit emits a bad odor| The unit may absorb odors from the environment
(such as furniture, cooking, cigarettes, etc.) which will be emitted during
operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate| During operation, the fan speed
is controlled to optimize product operation.
Troubleshooting Tis
When troubles occur, please check the following points before contacting a
repair company.
Problem | Possible Causes | Solution |
---|---|---|
The unit is not working | Power failure | Wait for the power to be restored |
The power switch is off | Turn on the power | |
The fuse is burned out | Replace the fuse | |
Remote control batteries are dead | Replace the remote control batteries | |
The unit’s 3-minute protection has been activated | Wait three minutes after |
restarting the unit
Poor cooling performance| Temperature setting may be higher than the ambient
room temperature| Lower the temperature setting
The heat exchanger on the indoor or outdoor unit is dirty| Clean the affected
heat exchanger
The air filter is dirty| Remove the filter and clean it according to
instructions
The air inlet or outlet of either unit is blocked| Turn the unit off, remove
the obstruction and turn it back on
Doors and windows are open| Make sure that all doors and windows are closed
while operating the unit
Excessive heat is generated by sunlight| Close windows and curtains during
periods of high heat or bright sunshine
Low refrigerant due to leak or long-term use| Check for leaks, re-seal if
necessary and top off refrigerant
The unit starts and stops
frequently| Theret too much or too little refrigerant in the system| Check for
leaks and recharge the system with refrigerant
There is air, incompressible gas or foreign material in the refrigeration
system.| Evacuate and recharge the system with refrigerant
System circuit is blocked| Determine which circuit is blocked and replace the
malfunctioning piece of equipment
The compressor is broken| Replace the compressor
The voltage is too high or too low| Install a manostat to regulate the voltage
Poor heating performance| The outdoor temperature is lower than 7°C (445°F)|
Check for leaks and recharge the system with refrigerant
Cold air is entering through doors and windows| Make sure that all doors and
windows are closed during use
Low refrigerant due to leak or long-term use| Check for leaks, re-seal if
necessary and top off refrigerant
Accessories
The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and fire, or cause the equipment to fail. The items are not included with the air conditioner must be purchased separately.
Optional accessories
- There are two types of remote controls: wired and wireless. Select a remote controller based on customer preferences and requirements and install in an appropriate place.
Refer to catalogues and technical literature for guidance on selecting a suitable remote controller.
Name | Shape | Quantity(PC) |
---|---|---|
Connecting pipe assembly | Liquid side | <P6.35( 1/4i n) |
hase separately. Consult the dealer about the proper pipe size of the unit you
purchased.
<P9.52(3/8in)
Gas side| <P9.52(3/8in)
<P12.7(1/2in)
<P16( 5/Sin)
Installation Summary
INSTALLATION ORDER
Installation Diagram
NOTE:
- The installation must be performed in accordance with local and national standards. Standards may vary in different areas.
- A minimum pipe run of 3 meters is required to minimize vibration & excessive noise.
- Two of the B, C, and D air circulation pathways must be free from obstructions at all times.
Specifications
Number of units that can be used together | Connected units | 1-5 units |
---|---|---|
Compressor stop/start frequency | Stop time | 3 min or more |
Power source voltage | voltage fluctuation | within ±10% of rated voltage |
voltage drop during start | within ±15% of rated voltage | |
interval unbalance | within ±3% of rated voltage |
Models without quick connectors
Unit: m/ft
| 1 drive 2| 1 drive 3| 1 drive 4| 1 drive 5
---|---|---|---|---
Max. length for all rooms| 40/131| 60/197| 80/262| 80/262
Max. length for one indoor unit| 25/82| 30/98| 35/115| 35/115
Max. height different between indoor and outdoor unit| 15/49| 15/49| 15/49|
15/49
Max. height different between indoor units| 10/33| 10/33| 10/33| 10/33
Models with quick connectors
| 1 drive 2| 1 drive 3| 1 drive 4| 1 drive 5
---|---|---|---|---
Max. length for all rooms| 37.5/123| 52.5/172| 67.5/221| 67.5/221
Max. length for one indoor unit| 22.5/73| 22.5/73| 22.5/73| 22.5/73
Max. height different between indoor and outdoor unit| 10/33| 10/33| 10/33|
10/33
Max. height different between indoor units| 7/5/24| 7/5/24| 7/5/24| 7/5/24
When installing multiple indoor units with a single outdoor unit, ensure that the length of the refrigerant pipe and the drop height between the indoor and outdoor units meet the requirements illustrated in the following diagram:
Outdoor Unit Installation
Install the unit by following local codes and regulations , there may be differ slightly between different regions.
A| 4” Clearance (Min. allowed) 1%-2% efficiency and capacity Loss 5” Clearance
with no efficiency or capacity loss
---|---
B| 12” on right
C| 79” in front
D| 12” on left
E| 24” above
Installation Instructions – Outdoor unit
Step 1: Select installation location
Before installing the outdoor unit, you must choose an appropriate location.
The following are standards that will help you choose an appropriate location
for the unit.
Proper installation locations meet the following standards:
Meets all spatial requirements shown in Installation Space Requirements above.
Good air circulation and ventilation
Firm and solid-the location can support the unit and will not vibrate
Noise from the unit will not disturb others
Protected from prolonged periods of direct sunlight or rain
Where snowfall is anticipated, take appropriate measures to prevent ice
buildup and coil damage.
DO NOT install unit in the following locations:
Near an obstacle that will block air inlets and outlets
Near a public street, crowded areas, or where noise from the unit will disturb
others
Near animals or plants that will be harmed by hot air discharge
Near any source of combustible gas
In a location that is exposed to large amounts of dust
In a location exposed to a excessive amounts of salty air
SPECIAL CONSIDERATIONS FOR EXTREME WEATHER
If the unit is exposed to heavy wind:
Install unit so that air outlet fan is at a 90 ° angle to the direction of the
wind. If needed, build a barrier in front of the unit to protect it from
extremely heavy winds. See Figures below.
If the
unit is frequently exposed to heavy rain or snow:
Build a shelter above the unit to protect it from the rain or snow. Be careful
not to obstruct air flow around the unit.
If the unit is frequently exposed to salty air {seaside):
Use outdoor unit that is specially designed to resist corrosion.
Step 2: Install drain joint
(Heat pump unit only)
Before bolting the outdoor unit in place, you must install the drain joint at
the bottom of the unit.
Note that there are two different types of drain joints depending on the type
of outdoor unit.
If the drain joint comes with a rubber seal (see Fig. A ), do the following:
- Fit the rubber seal on the end of the drain joint that will connect to the outdoor unit.
- Insert the drain joint into the hole in the base pan of the unit.
- Rotate the drain joint 90°until it click in place facing the front of the unit. You can mounting it with the wrench.
- Connect a drain hose extension (not included) to the drain joint to redirect water from the unit during heating mode.
If the drain joint doesn’t come with a rubber seal (see Fig. B ), do the following:
- Insert the drain joint into the hole in the base pan of the unit. The drain joint will click in place.
- Connect a drain hose extension (not included) to the drain joint to redirect water from the unit during heating mode.
IN COLD CLIMATES
In cold climates, make sure that the drain hose is as vertical as possible
to ensure swift water drainage. If water drains too slowly, it can freeze in
the hose and flood the unit.
Step 3: Anchor outdoor unit
The outdoor unit can be anchored to the ground or to a wall-mounted bracket
with bolt(M10). Prepare the installation base of the unit according to the
dimensions below.
UNIT MOUNTING DIMENSIONS
The following is a list of different outdoor unit sizes and the distance
between their mounting feet. Prepare the installation base of the unit
according to the dimensions below. Outdoor Unit Types and Specifications
Split Type Outdoor Unit
(unit: mm/inch)
Outdoor Unit Dimensions W x H x D | Mounting Dimensions |
---|---|
Distance A | Distance B |
760x590x285 (29.9×23.2×11.2) | 530 (20.85) |
810x558x310 (31.9x22x12.2) | 549 (21.6) |
845x700x320 (33.27×27.5×12.6) | 560 (22) |
900x860x315 (35.4×33.85×12.4) | 590 (23.2) |
945x810x395 (37.2×31.9×15.55) | 640 (25.2) |
990x965x345 (38.98x38x13.58) | 624 (24.58) |
946x810x420 (37.2×31.9×16.53) | 673 (26.5) |
946x810x410 (37.2×31.9×16.14) | 673 (26.5) |
952x1333x410 (37.5×52.5×16.14) | 634 (24.96) |
952x1333x415 (37.5×52.5×16.34) | 634 (24.96) |
845x702x363 (33.27×27.6×14.3) | 540 (21.26) |
938x1369x392 (36.93×53.9×15.43) | 634 (24.96) |
900x1170x350 (35.4x46x13.8) | 590 (23.2) |
800x554x333 (31.5×21.8×13.1) | 514 (20.24) |
890x673x342 (35.0x 26.5x 13.5) | 663 (26.1) |
Rows of series installation The relations between H, A and L are as follows.
| L| A
---|---|---
L H| Ls_ 1/2H| 25 cm / 9.8″ or more
| 1/2H < L 5 H| 30 cm / 11.8″ or more
L > H| Can not be installed
Notes On Drilling Hole In Wall
You must drill a hole in the wall for the refrigerant piping, and the signal
cable that will connect the indoor and outdoor units.
-
Determine the location of the wall hole based on the location of the outdoor unit.
-
Using a 65-mm (2.5”) core drill, drill a hole in the wall.
NOTE: When drilling the wall hole, make sure to avoid wires, plumbing, and other sensitive components. -
Place the protective wall cuff in the hole. This protects the edges of the hole and helps seal it when you finish the installation process.
When Selecting a 24K Indoor Unit
The 24K indoor unit can only be connected with an A circuit. If there are
two 24K indoor units they can be connected to both A and B circuit Connective
pipe size of an A and B circuit (unit: inch)
Refrigerant Piping Connection
NOTE: For quick-connect models, please refer to the internal machine
manual for the installation method of the connecting pipe.
The external machine manual does not repeat the instructions.
When connecting refrigerant piping, do not let substances or gases other than
the specified refrigerant enter the unit. The presence of other gases or
substances will lower the unit’s capacity, and can cause abnormally high
pressure in the refrigeration cycle. This can cause explosion and injury.
Connection Instructions Refrigerant Piping
CAUTION
- The branching pipe must be installed horizontally. An angle of more than 10 ° may cause malfunction.
- DO NOT install the connecting pipe until both indoor and outdoor units have been installed.
- Insulate both the gas and liquid piping to prevent water leakage.
Step 1: Cut pipes
When preparing refrigerant pipes, take extra care to cut and flare them
properly. This will ensure efficient operation and minimize the need for
future maintenance.
- Measure the distance between the indoor and outdoor units.
- Using a pipe cutter, cut the pipe a little longer than the measured distance.
- Make sure that the pipe is cut at a perfect 90 ° angle.
DO NOT DEFORM PIPE WHILE CUTTING
Be extra careful not to damage, dent, or deform the pipe while cutting. This
will drastically reduce the heating efficiency of the unit.
Step 2: Remove burrs.
Burrs can affect the air-tight seal of refrigerant piping connection. They
must be completely removed.
- Hold the pipe at a downward angle to prevent burrs from falling into the pipe.
- Using a reamer or deburring tool, remove all burrs from the cut section of the pipe.
Step 3: Flare pipe ends
Proper flaring is essential to achieve an airtight seal.
-
After removing burrs from cut pipe, seal the ends with PVC tape to prevent foreign materials from entering the pipe.
-
Sheath the pipe with insulating material.
-
Place flare nuts on both ends of pipe.
Make sure they are facing in the right direction, because you can’t put them on or change their direction after flaring. -
Remove PVC tape from ends of pipe when ready to perform flaring work.
-
Clamp flare form on the end of the pipe. The end of the pipe must extend beyond the flare form.
-
Place flaring tool onto the form.
-
Turn the handle of the flaring tool clockwise until the pipe is fully flared. Flare the pipe in accordance with the dimensions .
PIPING EXTENSION BEYOND FLARE FORM -
Remove the flaring tool and flare form, then inspect the end of the pipe for cracks and even flaring.
Step 4: Connect pipes
Connect the copper pipes to the indoor unit first, then connect it to the
outdoor unit. You should first connect the low-pressure pipe, then the high-
pressure pipe.
- When connecting the flare nuts, apply a thin coat of refrigeration oil to the flared ends of the pipes.
- Align the center of the two pipes that you will connect.
- Tighten the flare nut as tightly as possible by hand.
- Using a spanner, grip the nut on the unit tubing.
- While firmly gripping the nut, use a torque wrench to tighten the flare nut according to the torque values in above table.
NOTE: Use both a spanner and a torque wrench when connecting or disconnecting pipes to/from the unit.
CAUTION
- Ensure to wrap insulation around the piping. Direct contact with the bare piping may result in burns or frostbite.
- Make sure the pipe is properly connected. Over tightening may damage the bell mouth and under tightening may lead to leakage.
NOTE ON MINIMUM BEND RADIUS
Carefully bend the tubing in the middle according to the diagram below. DO NOT
bend the tubing more than 90 ° or more than 3 times.
After connecting the copper pipes to the indoor unit, wrap the power cable,
signal cable and the piping together with binding tape.
NOTE: DO NOT intertwine signal cable with other wires. While bundling
these items together, do not intertwine or cross the signal cable with any
other wiring.
Thread this pipeline through the wall and connect it to the outdoor unit.
Insulate all the piping, including the valves of the outdoor unit. Open the
stop valves of the outdoor unit to start the flow of the refrigerant between
the indoor and outdoor unit.
CAUTION
Check to make sure there is no refrigerant leak after completing the
installation work.
If there is a refrigerant leak, ventilate the area immediately and evacuate
the system (refer to the Air Evacuation section of this manual).
Wiring
BEFORE PERFORMING ANY ELECTRICAL WORK, READ THESE REGULATIONS
- All wiring must comply with local and national electrical codes, regulations and must be installed by a licensed electrician.
- All electrical connections must be made according to the Electrical Connection Diagram located on the panels of the indoor and outdoor units.
- If there is a serious safety issue with the power supply, stop work immediately. Explain your reasoning to the client, and refuse to install the unit until the safety issue is properly resolved.
- Power voltage should be within 90-110% of rated voltage. Insufficient power supply can cause malfunction, electrical shock, or fire.
- If connecting power to fixed wiring, a surgeprotector and main power switch should be installed.
- If connecting power to fixed wiring, a switch or circuit breaker that disconnects all poles and has a contact separation of at least 1 /8in (3mm) must be incorporated in the fixed wiring. The qualified technician must use an approved circuit breaker or switch.
- Only connect the unit to an individual branch circuit outlet. Do not connect another appliance to that outlet.
- Make sure to properly ground the air conditioner.
- Every wire must be firmly connected. Loose wiring can cause the terminal to overheat, resulting in product malfunction and possible fire.
- Do not let wires touch or rest against refrigerant tubing, the compressor, or any moving parts within the unit.
- If the unit has an auxiliary electric heater, it must be installed at least 1 meter (40in) away from any combustible materials.
- To avoid getting an electric shock, never touch the electrical components soon after the power supply has been turned off. After turning off the power, always wait 10 minutes or more before you touch the electrical components.
- Make sure that you do not cross your electrical wiring with your signal wiring. This may cause distortion and interference.
- The unit must be connected to the main outlet. Normally, the power supply must have a impedance of 32 ohms.
- No other equipment should be connected to the same power circuit.
- Connect the outdoor wires before connecting the indoor wires.
WARNING
BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK, TURN OFF THE MAIN POWER TO
THE SYSTEM.
NOTE ON AIR SWITCH
When the maximum current of the air conditioner is more than 16A, an air
switch or leakage protection switch with protective device shall be used
(purchased seperately)
When the maximum current of the air conditioner is less than 16A, the power
cord of air conditioner shall be equipped with plug (purchased seperately).
The North American market is wired according to NEC and CEC requirements.
NOTE: The cographs are for explanation purpose only. Your machine may be
slightly different. The actual shape shall prevail.
Outdoor Unit Wiring
WARNING
Before performing any electrical or wiring work, turn off the main power to
the system.
- Prepare the cable for connection
a. You must first choose the right cable size. Be sure to use HO?RN-F cables.
NOTE: In North America, choose the cable type according to the local electrical codes and regulations.
Minimum Cross-Sectional Area of
Power and Signal Cables (For reference) Rated Current of A liance (A)| Nominal Cross-Sectional Area (mm 2)
---|---3 and :;;6| 0.75
6 and :;; 10| 1
10 and :;; 16| 1.5
16 and :;;25| 2.5
25 and :;; 32| 4
32 and :,;40| 6
CHOOSE THE RIGHT CABLE SIZE
The size of the power supply cable, signal cable, fuse, and switch needed
is determined by the maximum current of the unit. The maximum current is
indicated on the nameplate located on the side panel of the unit. Refer to
this nameplate to choose the right cable, fuse, or switch.
NOTE: In North America, please choose the right cable size according to
the Minimum Circuit Ampacity indicated on the nameplate of the unit.
b. Using wire strippers, strip the rubber jacket from both ends of the signal
cable to reveal approximately 15cm (5.9″) of wire.
c. Strip the insulation from the ends.
d. Using a wire crimper, crimp u-lugs on the ends.
NOTE: When connecting the wires, strictly follow the wiring diagram found
inside the electrical box cover.
- Remove the electric cover of the outdoor unit. If there is no cover on the outdoor unit, take off the bolts from the maintenance board and remove the protection board.
- Connect the u-lugs to the terminals Match the wire colors/labels with the labels onthe terminal block, and firmly screw the u-lug of each wire to its corresponding terminal.
- Clamp down the cable with designated cable clamp.
- Insulate unused wires with electrical tape. Keep them away from any electrical or metal parts.
- Reinstall the cover of the electric control box.
Harmonic declaration
“The equipment M4OB-36HFN8-Q complies with IEC 61000-3-12 provided that the
shortcircuit power Ssc is greater than or equal to 4787737.5 at the interface
point between the user’s supply and the public system. It is the
responsibility of the installer or user of the equipment to ensure, by
consultation with the distribution network operator if necessary, that the
equipment is connected only to a supply with a short-circuit power Ssc greater
than or equal to 4787737.5.” “The equipment MSOD-42HFN8-Q complies with IEC
61000-3-12 provided that the shortcircuit power Ssc is greater than or equal
to 3190042.5 at the interface point between the user’s supply and the public
system. It is the responsibility of the installer or user of the equipment to
ensure, by consultation with the distribution network operator if necessary,
that the equipment is connected only to a supply with a short-circuit power
Ssc greater than or equal to 3190042.5.”
Wiring Figure
CAUTION
Connect the connective cables to the terminals, as identified, with their
matching numbers on the terminal block of the indoor and outdoor units. For
example, Terminal L 1 (A) of the outdoor unit must connect with terminal L 1/1
on the indoor unit. The outdoor unit can match different types of indoor unit,
the numbers on the terminal block of the indoor unit may be slightly
different. Please pay special attention while connecting the wire.
NOTE: For quick-connector models, please refer to <<Owner’s Manual &
Installation Manual>> packed with the indoor unit.
NOTE: Refer to the following figures if end-users wish to perform their
own wiring. Run the main power cord through the lower line-outlet of the cord
clamp.
—- This symbol indicates field wiring.
One-two models:
NOTE: Use the magnetic ring ( not supplied, optional part) to hitch the connective cable of indoor and outdoor units after installation. One magnetic ring is used for one cable.
One-three models:
One-four Models:
One- five models:
One-six models:
CAUTION
After confirmation of the above conditions, follow these guidelines when
performing wiring:
- Always have an individual power circuit specifically for the air conditioner. Always follow the circuit diagram posted on the inside of the control cover.
- Screws fastening the wiring in the casing of electrical fittings may come loose during transporation. Because loose screws may cause wire burn-ou, check that the screws are tightly fastened.
- Check the specifications for the power source.
- Confirm that electrical capacity is sufficient.
- Confirm that starting voltage is maintained at more than 90 percent of the rated voltage marked on the name plate.
- Confirm that the cable thickness is as specified in the power source specifications.
- Always install an earth leakage circuit breaker in wet or moist areas.
- The following can be caused by a drop in voltage: vibration of a magnetic switch, damaging the contact point, broken fuses, and disturbance of normal functioning.
- Disconnection from a power supply must be incorporated into the fixed wiring. It must have an air gap contact separation of at least 3mm in each active (phase) conductors.
- Before accessing terminals, all supply circuits must be disconnected.
NOTE:
To satisfy the EMC compulsory regulations, which is required by the
international standard CISPR 14-1 :2005/ A2:2011 in specific countries or
districts ,please make sure you apply the correct magnetic rings on your
equipment according to the wiring diagram that adhere to the your equipment .
Please contact your distributor or installer to get further information and
purchase magnetic rings (The supplier of magnetic ring is TDK ( model
ZCAT3035-1330) or similar) .
Air Evacuation
Preparations and Precautions
Air and foreign matter in the refrigerant circuit can cause abnormal rises in
pressure, which can damage the air conditioner, reduce its efficiency, and
cause injury. Use a vacuum pump and manifold gauge to evacuate the refrigerant
circuit, removing any non-condensable gas and moisture from the system.
Evacuation should be performed upon initial installation and when unit is
relocated.
BEFORE PERFORMING EVACUATION
Check to make sure the connective pipes between the indoor and outdoor units
are connected properly .
Check to make sure all wiring is connected
Evacuation Instructions
Before using a manifold gauge and a vacuum pump, read their operation manuals
to make sure you know how to use them properly.
-
Connect the manifold gauge’s charge hose to the service port on the outdoor unit’s low pressure valve.
-
Connect the manifold gauge’s charge hose from the to the vacuum pump.
-
Open the Low Pressure side of the manifold gauge. Keep the High Pressure side closed.
-
Tu rn on the vacuum pump to evacuate the system.
-
Run the vacuum for at least 15 minutes, or until the Compound Meter reads -76cmHG (-1x105Pa).
-
Close the manifold gauge’s Low Pressure valve and turn off the vacuum pump.
-
Wait for 5 minutes, then check that there has been no change in system pressure.
NOTE: If there is no change in system pressure, unscrew the cap from the packed valve (high pressure valve). If there is a change in system pressure, there may be a gas leak. -
Insert hexagonal wrench into the packed valve (high pressure valve) and open the valve by turning the wrench 1 /4 counterclockwise. Listen for gas to exit the system, then close the valve after 5 seconds.
-
Watch the Pressure Gauge for one minute to make sure that there is no change in pressure. It should read slightly higher than the atmospheric pressure.
-
Remove the charge hose from the service port.
-
Using hexagonal wrench, fully open both the high pressure and low pressure valves.
OPEN VALVE STEMS GENTLY
When opening valve stems, turn the hexagonal wrench until it hits against the stopper. DO NOT try to force the valve to open further. -
Tighten valve caps by hand, then tighten it using the proper tool.
-
lf the outdoor unit uses all vacuum valves, and the vacuum position is at the main valve, the system is not connected with the indoor unit. The valve must be tightened with a screw nut. Check for gas leaks before operation to prevent leakage.
Note On Adding Refrigerant
CAUTION
- Refrigerant charging must be performed after wiring, vacuuming, and the leak testing.
- DO NOT exceed the maximum allowable quantity of refrigerant or overcharge the system Doing so can damage the unit or impact it’s functioning.
- Charging with unsuitable substances may cause explosions or accidents. Ensure that the appropriate refrigerant is used.
- Refrigerant containers must be opened slowly. Always use protective gear when charging the system.
- DO NOT mix refrigerants types.
- For the R290 or R32 refrigerant model, make sure the condtions within the area have been made safe by control of flammable material when the refrigerant added into air conditione N=2(one-twin models), N=3(one-three models), N=4(one-four models), N=5(one-five models). Depending on the length of connective piping or the pressure of the evacuated system, you made need to add refrigerant. Refer to table below for refrigerant amounts to be added:
ADDITIONAL REFRIGERANT PER PIPE LENGTH
NOTE: The standard pipe length is 7.5m.
ADDITIONAL REFRIGERANT FOR INDOOR MODELS
When the one-five model is equipped with the following AHU indoor unit,
additional refrigerant shall be added.
Indoor Unit Model | Amount Of Refrigerant |
---|---|
30000Btu/h | 0.5 kg (17.6 oz) |
36000Btu/h
33000Btu/h
Only for Australia models :
- DO NOT mix refrigerants types.
N=2(one-twin models),N=3(one-three models),N=4(one-four models),N=S(one-five
models).
Some systems require additional charging depending on pipe lengths. The
standard pipe length is 1 Om. The additional refrigerant to be charged can be
calculated using the following formula:
ADDITIONAL REFRIGERANT PER PIPE LENGTH
Connective Pipe Length(m) | Air Purging Method | Add·t· 1 R f · t(R41 OA) |
---|---|---|
Less than Standard pipe length x N | Vacuum Pump | N/A |
More than Standard pipe length x N | Vacuum Pump | Liquid Side: 0 6.35 (0 1 /4″) |
I
Liquid Side: 0 9.52 (0 3/8″) (Total pipe length – pre-charge pipe lengthxN) xl
Sg/m I
(Total pipe length – pre-charge pipe lengthxN) x30g/m
Make sure to remove the additional refrigerant charge according to the rated volume (Sm refrigerant piping) when doing market or government verification test.
Safety And Leakage Check
Electrical safety check
Perform the electrical safety check after completing installation. Cover
the following areas:
- Insulated resistance The insulated resistance must be more than 2MQ.
- Grounding work After finishing grounding work, measure the grounding resistance by visual detection and using the grounding resistance tester. Make sure the grounding resistance is less than 40.
- Electrical leakage check (performing during test while unit is on) During a test operation after completed installation, the use the electroprobe and multimeter to perform an electrical leakage check. Turn off the unit immediately if leakage happens. Try and evaluate different solutions until the unit operates properly.
Gas leak check
-
Soap water method:
Apply a soap-water solution or a liquid neutral detergent on the indoor unit connection or outdoor unit connections with a soft brush to check for leakage of the connecting points of the piping. If bubbles emerge, the pipes are experiencing leakage. -
Leak detector
Use the leak detector to check for leakage.
NOTE: The illustration is for example purposes only. The actual order of A, B, C, D, E, and Fon the machine may be slightly different from the unit you purchased but the general shape will remain the same.
A,B,C,D are points for the one-four type.
A,B,C,D, and E are points for the one-five type.
A,B,C,D,E, and F are points for the one-six type.
Test Run
Before Test Run
A test run must be performed after the entire system has been completely
installed. Confirm the following points before performing the test:
a) The indoor and outdoor units are properly installed.
b) Piping and wiring are properly connected.
c) No obstacles near the inlet and outlet of the unit that might cause poor
performance or product malfunction.
d) The refrigeration system does not leak.
e) Drainage system is unimpeded and draining to a safe location.
f) The heating insulation is properly installed.
g) The grounding wires are properly connected.
h) Length of the piping and additional refrigerant stow capacity have been
recorded.
i) The power voltage is the correct voltage for the air conditioner.
CAUTION
Failure to perform the test run may result in unit damage, property damage or
personal injury.
Test Run Instructions
-
Open both the liquid and gas stop valves.
-
Tu rn on the main power switch and allow the unit to warm up.
-
Set the air conditioner to COOL mode.
-
For the Indoor Unit
a. Ensure the remote control and its buttons work properly.
b. Ensure the louvers move properly and can be changed using the remote control.
c. Double check to see if the room temperature is being registered correctly.
d. Ensure the indicators on the remote control and the display panel on the indoor unit work properly.
e. Ensure the manual buttons on the indoor unit works properly.
f. Check to see that the drainage system is unimpeded and draining smoothly.
g. Ensure there is no vibration or abnormal noise during operation. -
For the Outdoor Unit
a. Check to see if the refrigeration system is leaking.
b. Make sure there is no vibration or abnormal noise during operation.
c. Ensure the wind, noise, and water generated by the unit do not disturb your neighbors or pose a safety hazard.
NOTE: If the unit malfunctions or does not operate according to your expectations, please refer to the Troubleshooting section of the Owner’s Manual before calling customer service.
Function of Automatic Wiring/Piping Correction
Automatic Wiring/Piping Correction Function
More recent models now feature automatic correction of wiring/piping errors.
Press the “check switch” on the outdoor unit PCB board for 5 seconds until the
LED displays “CE”, indicatomg that this function is working, Approximately 5-1
O minutes after the switch is pressed, the “CE” disappears, meaning that the
wiring/piping error is corrected and all wiring/piping is properly connected.
How To Activate This Function
-
Check that outside temperature is above 5 C.
(This function does not work when outside temperature is not above SC) -
Check that the stop valves of the liquid pipe and gas pipe are open.
-
Turn on the breaker and wait at least 2 minutes.
-
Press the check switch on the outdoor PCB board unit LED display “CE”.
LIMITED EXPRESS WARRANTY
Congratulations on purchasing your new HVAC equipment. It’s been designed for
long life and reliable service, and is backed by one of the strongest
warranties in the industry. Your unit automatically qualifies for the warranty
coverage listed below, providing you keep your proof of purchase (receipt) for
the equipment and meet the warranty conditions.
LIMITED TEN (10) YEAR EXPRESS WARRANTY
MARS warrants all parts including the compressor of the VMH-SV Series Ductless
Mini-Split to be free from defects in workmanship and materials for normal use
and maintenance for ten (10) years from the date of purchase by the original
consumer for the original installation. This Express Limited Warranty applies
only when the Ductless Mini-Split is installed as a complete matched system:
outdoor unit and indoor unit, and only when the system is installed per MARS
installation instructions and in accordance with all local, state and national
codes for normal use.
EXCEPTIONS
The Limited Express Warranty does not cover normal maintenance—MARS recommends
that regular inspection/maintenance be performed at least once a season and
proof of maintenance be kept. Additionally, labor charges, transportation
charges for replacement parts, replacement of refrigerant or filters, any
other service calls/repairs are not covered by this Limited Warranty. It also
does not cover any portion or component of the system that is not supplied by
MARS, regardless of the cause of failure of such portion or component.
CONDITIONS FOR WARRANTY COVERAGE
- Unit must be operated according to MARS operating instructions included with the unit and cannot have been subjected to accident, alteration, improper repair, neglect or misuse, or an act of God (such as a flood)
- Installation was done by a trained, licensed or otherwise qualified HVAC dealer/contractor
- Performance cannot be impaired by use of any product not authorized by MARS, or by any adjustments or adaptations to components
- Serial numbers and/or rating plate have not been altered or removed
- Damage has not been a result of inadequate wiring or voltage conditions, use during brown-out conditions, or circuit interruptions
- Air flow around any section of the unit has not been restricted
- Unit remains in the original installation
- Unit was not purchased over the internet
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the original consumer. The
consumer must retain a receipted bill of sale as proof of warranty period.
Without this proof, the express warranty begins on the date of shipment from
the factory.
Please visit www.marsdelivers.com to register
your new product
VMH-SV_WARRANTY_1/2023
REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY
The sole remedy under the Limited Warranty is replacement of the defective
part. If replacement parts are required within the period of this warranty,
MARS replacement parts shall be used; any warranty on the replacement part(s)
shall not affect the applicable original unit warranty. Ready access to the
unit for service is the owner’s responsibility. Labor to diagnose and replace
the defective part is not covered by this Limited Express Warranty. If for any
reason the replacement part/product is no longer available during the warranty
period, MARS shall have the right to allow a credit in the amount of the
current suggested retail price of the part/product instead of providing repair
or replacement.
LIMITATION OF LIABILITY
- There are no other express or implied warranties. MARS makes no warranty of merchantability. We do not warrant that the unit is suitable for any particular purpose or can be used in buildings or rooms of any particular size or condition except as specifically provided in this document. There are no other warranties, express or implied, which extend beyond the description in this document.
- All warranties implied by law are limited in duration to the sevenyear term of the parts warranty. Your exclusive remedy is limited to the replacement of defective parts. We will not be liable for any consequential or incidental damages caused by any defect in this unit.
- This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
- No warranties are made for units sold outside the continental United States and Canada. Your distributor or final seller may provide a warranty on units sold outside these areas.
- MARS will not be liable for damages if our performance regarding warranty resolution is delayed by events beyond our control including accident, alteration, abuse, war, government restrictions, strikes, fire, flood, or other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim, notify your installer promptly. If the installer
does not remedy your claim, write to MARS, 1900 Well worth Ave., Jackson MI
49203. Enclose a report of inspection by your installer or service person.
Include model number, serial number, and date of purchase. Owner
responsibilities are set forth in the instruction manual—read it carefully.
KEEP THIS INFORMATION AS A RECORD OF YOUR PURCHASE
Outdoor Unit: Model No. Serial No.
Indoor Unit 1: Model No. Serial No.
Indoor Unit 2: Model No. Serial No.
Indoor Unit 3: Model No. Serial No.
Indoor Unit 4: Model No. Serial No.
Indoor Unit 5: Model No. Serial No.
Date of Purchase___
Due to ongoing product improvements, specifications and dimensions are subject
to change and correction without notice or incurring obligations. Determining
the application and suitability for use of any product is the responsibility
of the installer. Additionally, the installer is responsible for verifying
dimensional data on the actual product prior to beginning any installation
preparations.
Incentive and rebate programs have precise requirements as to product
performance and certification. All products meet applicable regulations in
effect on date of manufacture;
however, certifications are not necessarily granted for the life of a product.
Therefore, it is the responsibility of the applicant to determine whether a
specific model qualifies for these incentive/rebate programs.
1900 Wellworth Ave., Jackson, MI 49203
Ph. 517-787-2100
www.marsdelivers.com
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