SmartAVI HFX-UX-PRO-S UHD 4K60 HDMI Fiber Extender User Manual

SmartAVI HFX-UX-PRO-S UHD 4K60 HDMI Fiber Extender

Product Information

Product Specifications

• VIDEO
  • Format: HDMI2.0
  • Video Resolution: UHD 3840 x 2160 @ 60Hz
  • Video Bandwidth: Single-link 340 MHz (10.2 Gbps)
  • Input Interface (TX): HDMI 19-pins (female)
  • Output Interface (RX): HDMI 19-pins (female)
  • Max Output Distance: Up to 10 ft
  • Equalization Input TMDS Signal: 1.2 Volts [peak-to-peak]
  • Input DDC Signal: 5 Volts [peak-to-peak, TTL]
  • Data Rate: 1.65 Gbps per color
• USB
  • Input Interface (TX): USB Type B
  • Output Interface (RX): USB 1.1 Type A for KM Devices; USB 2.0 Type A
  • Keyboard and mouse: Transparent Keyboard and mouse emulation
• AUDIO
  • Format: Integrated HDMI Audio / Bidirectional Audio
  • Input Interface: Integrated HDMI / 3.5mm Bidirectional Audio
  • Output Interface: Integrated HDMI / 3.5mm Bidirectional Audio
• SYSTEM
  • Fiber Interface & Type: Single-Mode LC-LC Fiber
  • Cable Requirements: Single LC Fiber
  • Maximum Length: Single mode: 2 km (1.2 miles), Multi-mode: 300 m (1000 feet)
• OTHER
  • Power: 100-240 VAC/ 12VDC @ 3A/15W
  • Dimensions: 9.5 W x 1.7 H x 8.6 D inches
  • Weight: 3.6 lb (1.8 lbs per unit)
  • Approvals: UL, CE, ROHS Compliant
  • Operating Temperature: 20% to 80% (non condensing)

Product Usage Instructions

Installation

1. Ensure that power is turned off or disconnected from the units and the computers.
2. Use a fiber optic cable to connect between the RS232 ports of the HFX-UX-PRO-TX and the HFX-UX-PRO-RX.
3. Connect the HDMI output port from each computer to the corresponding HDMI Input port of the HFX-UX-PRO-TX using HDMI cables.
4. Connect a USB cable (Type-A to Type-A) from a USB port on each computer to the respective USB port of the HFX-UX-PRO-TX.
5. (Optional) Connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the Audio Input port of the HFX-UX-PRO-TX.
6. Connect a monitor to the HDMI Out console port of the HFX-UX-PRO-RX using an HDMI cable.
7. Connect a USB keyboard mouse and other USB devices to the four USB ports of the HFX-UX-PRO.

Frequently Asked Questions

• What’s included in the box?
  The box includes the following components:

Extender. Includes: [HFX-UX-PROTX-S, HFX-UX-PRO -RX-S, 2 X
(PS12VD3A)]
HFX-UX-PRO-TX-S| 1| HDMI, KM, USB 2.0, Audio, & Serial via Single Fiber
Transmitter. Includes: [HFX-UXPRO-TX-S, PS12VD3A-WLLMNT]
HFX-UX-PRO-RX-S| 1| HDMI, KM, USB 2.0, Audio, & Serial via Single Fiber
Receiver. Includes: [HFX-UX-PRORX-S, PS12VD3A-WLLMNT]
PS12VDC2A| 1| 12VDC 2A (minimum) power adapter with center-pin positive
polarity.

• Where can I find detailed installation diagrams?
  Detailed installation diagrams can be found in the user manual provided with the product or on the manufacturer’s website.

• What is the maximum length supported by the fiber interface?
  The single-mode fiber supports a maximum length of 2 km (1.2 miles), while multi-mode fiber supports up to 300 m (1000 feet).

• Is the product compliant with safety standards?
  Yes, the product is UL, CE, and ROHS compliant ensuring it meets safety and environmental standards.

Technical Specifications

VIDEO

Format| HDMI2.0
Video Resolution| Resolution: UHD 3840 x 2160 @ 60Hz Color Depth: 24-bit color depth
Video Bandwidth| Single-link 340 MHz (10.2 Gbps)
Input Interface (TX)| (1) HDMI 19-pins (female)

(1) HDMI 19-pins (female) (LOOP)

Output Interface (RX)| (1) HDMI 19-pins (female)

(1) HDMI 19-pins (female) (LOOP)

Max Output Distance| Up to 10 ft
Equalization| Automatic
Input TMDS Signal| 1.2 Volts [peak-to-peak]
Input DDC Signal| 5 Volts [peak-to-peak, TTL]
Data Rate| 1.65 Gbps per color
USB
Input Interface (TX)| (1) USB Type B
Output Interface (RX)| (2) USB 1.1 Type A for KM Devices;

(4) USB 2.0 Type A Transparent

Keyboard and mouse| Keyboard and mouse emulation
AUDIO
Format| Integrated HDMI Audio / Bidirectional Audio
Input Interface| Integrated HDMI / 3.5mm Bidirectional Audio
Output Interface| Integrated HDMI / 3.5mm Bidirectional Audio
SYSTEM
Fiber Interface & Type| Single-Mode LC-LC Fiber
Cable Requirements| Single LC Fiber
Maximum Length| Single mode: 2 km (1.2 miles)

Multi-mode: 300 m (1000 feet)

OTHER
Power| 100-240 VAC/ 12VDC @ 3A/15W
Dimensions| 9.5” W x 1.7” H x 8.6” D
Weight| 3.6 lb (1.8 lbs per unit)
Approvals| UL, CE, ROHS Compliant
Environmental Operating Temperature| +32 to +104°F (0 to +40°C)
Environmental Operating Humidity| 20% to 80% (non condensing)
Storage Temperature| -4 to 140°F (-20 to +60°C)
Storage Humidity| Up to 95% (No Condensation)
Compliance EMC| FCC (Class A), CE (Class A), ICES-003
Environmental Compliance| RoHS2 (CE)

What’s in the box

Includes: [HFX-UX-PRO- TX-S, HFX-UX-PRO -RX-S, 2 X (PS12VD3A)]
HFX-UX-PRO-TX-S| | HDMI, KM, USB 2.0, Audio, & Serial via Single Fiber Transmitter. Includes: [HFX-UX- PRO-TX-S, PS12VD3A-WLLMNT]
HFX-UX-PRO-RX-S| | HDMI, KM, USB 2.0, Audio, & Serial via Single Fiber Receiver. Includes: [HFX-UX-PRO- RX-S, PS12VD3A-WLLMNT]
PS12VDC2A| 1| 12VDC 2A (minimum) power adapter with center-pin positive polarity.

FRONT AND BACK

INSTALLATION

Refer to the following steps and diagram to set up your KVM extender installation.

1. Ensure that power is turned off or disconnected from the units and the computers.
2. Use a fiber optic cable to connect between the RS232 ports of the HFX-UX-PRO-TX and the HFX-UX-PRO-RX.
3. Use an HDMI cable to connect the HDMI output port from each computer to the corresponding HDMI Input port of the HFX-UX-PRO-TX.
4. Use a USB cable (Type-A to Type-A) to connect a USB port on each computer to the respective USB port of the HFX-UX-PRO-TX.
5. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the Audio Input port of the HFX-UX-PRO-TX.
6. Connect a monitor to the HDMI Out console port of the HFX-UX-PRO-RX using a HDMI cable.
7. Connect a USB keyboard and mouse and the USB devices in the four USB ports of the HFX-UX-PRO-RX.
8. Optionally connect stereo speakers to the Audio Out port of the HFX-UX-PRO-RX.
9. Finally, power on the KVM by connecting a 5VDC power supply to the power connector, and then turn on all the computers.

Troubleshooting

No Power

• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around 12VDC.
• Replace the power supply.

No Video

• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are functioning properly.
• Restart the computers.

Keyboard is not working

• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecting the unit and the computers are properly connected.
• Try connecting the USB on the computer to a different port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.

The mouse is not working

• Check if the mouse is properly connected to the unit.
• Try connecting the USB on the computer to a different port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.

No Audio

• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer audio are functioning properly.
• Check the audio settings of the computer and verify that the audio output is through the speakers.

Technical support

For product inquiries, warranty questions, or technical questions, please contact info@smartavi.com.

Limited warranty statement

Extent of limited warranty
SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specified above will be free from defects in materials and workmanship for 1 year, which duration begins on the date of purchase by the customer. The customer is responsible for maintaining proof of date of purchase.

• SmartAVI limited warranty covers only those defects which arise as a result of the normal use of the product, and does not apply to any:
  • Improper or inadequate maintenance or modifications
  • Operations outside product specifications
  • Mechanical abuse and exposure to severe conditions
• If SmartAVI receives, during the applicable warranty period, a notice of defect, SmartAVI will at its discretion replace or repair the defective product. If SmartAVI is unable to replace or repair a defective product covered by the SmartAVI warranty within a reasonable period, SmartAVI shall refund the cost of the product.
• SmartAVI shall have no obligation to repair, replace, or refund the unit until the customer returns the defective product to SmartAVI.
• Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.
• SmartAVI limited warranty is valid in any country where the covered product is distributed by SmartAVI.

Limitations of warranty
To the extent allowed by local law, neither SmartAVI nor its third-party suppliers make any other warranty or condition of any kind whether expressed or implied concerning the SmartAVI product and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

Limitations of liability
To the extent allowed by local law, the remedies provided in this warranty statement are the customer’s sole and exclusive remedies.

To the extent allowed by local law, except for the obligations specifically outlined in this warranty statement, in no event will SmartAVI or its third- party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether based on contract, tort, or any other legal theory and whether advised of the possibility of such damages.

Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.

NOTICE
The information contained in this document is subject to change without notice. SmartAVI makes no warranty of any kind concerning this material, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. SmartAVI will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent from SmartAVI, Inc.

Designed and Manufactured in the USA

• Tel: 888-994-7427 • 702-800-0005
• 2917 E Alexander Rd. North Las Vegas, NV 89032
• www.smartavi.com.

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