winco EHL-2C 3-Position Electric Heat Lamp Instruction Manual

winco EHL-2C 3-Position Electric Heat Lamp

Specifications

• Model: EHL-2C (gray), EHL-3C (black)
• Voltage: 120V~50/60Hz
• Power: 500W
• Amperage: 4.2 A
• Plug Type: NEMA 5-15P
• Overall Dimensions: 19-3/4″ (502mm) Length, 14″ (362mm) Depth, 23-5/8″ (660mm) Height
• Product Weight: 6.61 lbs (3 kgs)

Product Usage Instructions

• Safety Precautions
  • Before operating the freestanding heat lamp, ensure you have read and understood all safety instructions provided in the manual. Safety is paramount when using this equipment.
• Installation
  • Place the heat lamp on a flat, stable surface where it is safe from water or other liquids. Ensure proper ventilation around the unit to prevent overheating.
• Power Connection
  • Plug the unit into a compatible electrical outlet with the provided NEMA 5-15P plug type. Ensure the voltage requirements match your power supply to avoid damage.
• Operating the Heat Lamp
  • Turn on the heat lamp using the designated controls. Adjust the settings as needed to achieve the desired heat output. Do not leave the unit unattended while in operation.
• Maintenance
  • Regularly clean the heat lamp according to the maintenance instructions provided in the manual. Keep the unit free from dust and debris to ensure optimal performance.

FAQs

• Q: Can this heat lamp be used for residential purposes?
  • A: No, these models are designed and sold for commercial use only.
• Q: What should I do if the equipment is received damaged?
  • A: If any damage is noticed during delivery, make sure to note it on the freight bill and contact the carrier immediately for further instructions on filing a claim.

MODELS

• Models:
  • EHL-2C & EHL-3C

For California Customers

WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.

Model| Voltage| Power| Amperage| Plug Type| Overall Dimensions| Product Weight|
---|---|---|---|---|---|---|---
Length| Depth| Height|
EHL- 2C (gray)| 120V~50/60Hz| 500W| 4.2 A| NEMA 5-15P| 19-3/4″ (502mm)| 14″ (362mm)| 23-5/8″ (660mm)| 6.61 lbs 3 kgs|
26-1/8″ (664mm)|
EHL- 3C (black)|
28-5/8″ (727mm)|

BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS

• Congratulations on your purchase of this WINCO commercial equipment. WINCO takes pride in the quality of its products.
• When used as intended and with proper care and maintenance, you will experience years of reliable operation from this equipment.
• To ensure the best results, you must read and follow the instructions in this manual carefully. It’s important to save these instructions for future reference.

Important For Future Reference

Commercial Infrared Strip Heater

Please complete this information and retain this manual for the life of the equipment. For Warranty Service and/or parts, this information is required.

• Model Number
• Serial Number
• Date Purchased

WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE, INJURY, OR DEATH. READ THE INSTALLATION, OPERATION, AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
CAUTION: THESE MODELS ARE DESIGNED, BUILT, AND SOLD FOR COMMERCIAL USE ONLY. IF THESE MODELS ARE POSITIONED SO THE GENERAL PUBLIC CAN USE THE EQUIPMENT, MAKE SURE THAT CAUTION SIGNS, WARNINGS, AND OPERATING INSTRUCTIONS ARE POSTED NEAR EACH UNIT SO THAT ANYONE USING THE EQUIPMENT WILL USE IT CORRECTLY AND NOT INJURE THEMSELVES OR HARM THE EQUIPMENT.
WARNING: A FACTORY-AUTHORIZED SERVICE PROVIDER SHOULD HANDLE ALL MAINTENANCE AND REPAIR. BEFORE DOING ANY MAINTENANCE OR REPAIR, FOLLOW THE SERVICE SETUP ARRANGEMENT ON.

Introduction

Congratulations on the purchase of WINCO® equipment. Please take time to carefully read through this manual to ensure the equipment is operated and maintained properly, to ensure the best possible performance from the product for many years. Winco will not accept liability for the following if:

• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the equipment.
• Non-original spare parts are used.
• The equipment has not been handled and cleaned correctly.
• There is no use damage to the unit.

Immediately Inspect for Shipping Damage
All containers should be examined for damage before and during unloading. The freight carrier has assumed responsibility for its safe transit and delivery. If equipment is received damaged, either apparent or concealed, a claim must be made with the delivering carrier.

• A. Apparent damage or loss must be noted on the freight bill at the time of delivery. It must then be signed by the carrier representative (Driver). If this is not done, the carrier may refuse the claim. The carrier can supply the necessary forms.
• B. If concealed damage or loss is not apparent until after the equipment is uncrated, a request for inspection must be made to the carrier within 15 days. The carrier should arrange an inspection. Be certain to keep all contents and packaging material.

Package Contents

All units come with an Operating Instruction Manual and the following:

• Electric Heat Lamp
• Two Shatter-Resistant Clear Infrared Bulbs
• Height Adjustment Knob
• Adjustable Stand

WINCO prides itself on quality and service, ensuring that at the time of packing, all products are supplied fully functional and free of damage. Should you find any damage as a result of freight, please contact your WINCO dealer immediately.

Unpacking the Equipment

DISPOSE OF ALL PACKAGING MATERIALS IN AN ENVIRONMENTALLY RESPONSIBLE MANNER.

1. Remove all packing materials and tape, as well as any protective plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.

SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES ARE NEEDED. Installation and start-up must be performed by a qualified installer who has thoroughly read, understands, and followed these instructions. Please keep this manual in a safe place for future use!

NOTE: Please remember that this manual and the warning labels do not replace the need to be alert, to properly train and supervise operators, and to use common sense when using this equipment.

Important Safeguards

• To ensure safe installation and operation, please carefully read and understand the following statements.
• Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of this equipment bear the responsibility to make certain that this equipment is used properly and safely and to strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law.
• Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately trained and supervised, and have read and understood this manual.
• Owners should also ensure that no customers, visitors, or other unauthorized personnel come in contact with this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the function of this equipment.
• If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an experienced supervisor.

Warnings

• This manual contains some precautions to follow to help promote the safe use of this equipment.
• WARNING: DO NOT TOUCH HOT LIQUID OR HEATING SURFACES WHILE THE UNIT IS HEATING UP OR OPERATING.
• FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• WARNING Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read these installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment
• TO PURCHASER Contact your local gas supplier and ask for instructions in the event the user smells gas. This information should be posted in a prominent location.
• Warning Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.

Caution Before Using Appliance

1. Read all instructions carefully. Do not use this appliance for anything other than its intended use.
2. Do not touch surfaces that may be hot – be sure to always use handles or knobs.
3. Unplug from the outlet when not in use, before installing or removing parts, and before cleaning. Allow for the device to cool first.
4. To protect against the risk of electrical shock, do not immerse the appliance, cord or plug in water or other liquids.
   • WARNING Electrical Shock Hazard
   • Keep water and other liquids from entering the inside of the unit. The liquid inside the unit could cause an electrical shock.
   • Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock. Do not use the unit if the power cord is damaged or has been modified.
5. DO NOT operate this device or any other electrical equipment with a damaged cord or plug, or after the unit malfunctions, is dropped, or is damaged in any manner. Return to the nearest WINCO Authorized Service Center for examination, repair, and/or adjustment.
6. The use of accessory attachments not recommended by WINCO may cause fire, electric shock, or injury.
7. Not intended for outdoor installation.
8. DO NOT let the cord hang over the edge of a table or counter, or touch hot surfaces.
9. DO NOT place on or near a hot gas or electric burner or in a heated oven.
10. This appliance should always be on a stable and steady countertop or table when legs are in use.
    • WARNING Fire Hazard.
    • Correct installation precautions, procedures, and regulations must be followed. Operation and safety training is necessary for all users of this equipment.
11. This appliance is not intended for use by individuals (including children) with reduced or impaired physical, sensory, or mental capabilities, or lack of experience or knowledge unless they have been given proper supervision or instruction concerning the use of this appliance by a person responsible for their safety.
12. Children should be supervised at all times to ensure that they do not play with this appliance.
13. Clean the unit with caution – do not clean when the unit is plugged in or when hot.
14. Do not place metal objects such as knives, forks, or spoons in the heater as it may damage the unit, and may also result in injury.
15. Do not store any item on top of this unit when in operation.
16. Never place materials such as paper, cardboard, plastic, etc. on or under this unit.

Proper Grounding

• This machine is provided with a three-pronged grounding plug. The outlet to which this plug is connected must be properly grounded.
• If the receptacle is not the proper grounding type, contact an electrician. DO NOT, under any circumstances, cut or remove the third ground prong from the power cord or use any adapter plug.

EHL-2C & EHL-3C

• A. Heat Lamp
• B. Locking Screw
• C. Stand

Preparation

1. Set the unit on a flat surface.
2. Slide the Heat Lamp (A) onto the Stand (C) and secure it with Height Adjustment Knob (B) to desired height.
   • Note: There are 3 heights available.
3. WITH THE POWER OFF, screw heat lamp bulbs into sockets
   • WARNING: NEVER SCREW HEAT LAMP BULBS IN WITH THE POWER CONNECTED, THIS WILL CAUSE DAMAGE TO THE HEAT LAMP BULBS AND FIXTURE, WHICH ARE NOT COVERED BY THE MANUFACTURER’S WARRANTY.
4. Route the power supply away from the unit and secure the power cord safely as required. It is recommended to zip tie to the stand.

Operation

1. Plug the power cord into a receptacle.
2. Turn on the unit via the power switch.
3. Turn off the unit when not in use.

CAUTION: Do not clean when plugged in – HOT! Unplug the unit and wait for the unit to cool before cleaning.

Cleaning & Maintenance

• Before using this equipment it must be cleaned and dried thoroughly. Clean all surfaces before use.
• Failure to clean surfaces before using the unit could cause food contamination.
• Always unplug the unit after every use and before cleaning. Unplug the unit when not in operation.
• Allow the unit to cool completely before cleaning.
• Clean the main body with a damp cloth and degreaser solution if desired.
• Allow to dry before turning the unit back on.
• Do not immerse the device completely in water to clean it. The appliance should also NOT be cleaned with a power washer.
• NOTE: Proper cleaning instructions must be followed; otherwise, the operation of the unit may be seriously impaired. Do not wash parts in an automatic dishwasher.
• WINCO-authorized service personnel must perform any other servicing.

SAFETY PRECAUTIONS

Before installing and operating this equipment be sure everyone involved in its operation is fully trained and aware of all precautions. Accidents and problems can result from a failure to follow fundamental rules and precautions.

• A WINCO® Approved Recommended Qualified Service Technician should carry out repairs if necessary. Do not remove any components or service panels on this product.
• Allow the unit to cool down after use before dismantling for cleaning; the unit will be too hot to handle immediately after use.
• Before cleaning, switch the power OFF and disconnect the power cord from the outlet.
• If the power cord is damaged, it must be replaced by a WINCO® Approved Recommended Qualified Service Technician to avoid a hazard.

Troubleshooting

If your WINCO Infrared Strip Heater does not operate, please check the following before placing a service call.

the power supply cord is correctly plugged into the outlet and that the circuit breaker is not tripped.
The switch has not been turned on| Check that the switch is in the ON position.

Plug/cord or external wiring is damaged

| Remove and replace damaged plug and wiring

– Replacement must be done by an authorized service provider.

Bulb(s) are not screwed in| Screw in each bulb – DO NOT over-tighten, this may damage the bulb(s)
Bulb(s) are burnt out/broken| Replace the bulb(s)
The unit is not heating up| Wrong bulb(s)| Install 250W HEAT LAMP BULBS only, not regular light bulbs
Bulbs burn out often| Overtightening the bulb(s)| Over-tightening the bulb(s) may cause damage that will decrease the lifespan of the bulb.
Bulb(s) are not tight enough| If the bulb is not in full contact with the screw shell and socket, it will cause electrical arcing and pitting of the contact surface, decreasing the lifespan of the bulb.
Changing the bulb(s) while the unit is on| Always turn the unit off before changing the bulb(s).

Service and Repair

• THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.

NOTE: Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent. If you have any questions or problems DO NOT send the unit to WINCO® without first contacting our customer service department. See the “Limited Warranty” section on page 10 for details.

Exploded Views

MODEL: EHL-2C & EHL-3C

Parts List

MODEL: EHL-2C & EHL-3C

Please contact the factory for special order parts not listed.

Electrical Circuit Diagram

MODEL: EHL-2C & EHL-3C

• This circuit diagram has been provided to assist qualified electricians; only WINCO service agents or qualified electricians should carry out repairs if required.
• Do not remove any components or service panels on this product.

Limited Warranty

• WINCO® warrants to the original purchaser of new equipment that said equipment, when installed following our instructions within North America and subjected to normal use, is free from defects in material or workmanship for 1 year. The labor warranty is one year from the original installation or 18 months from the actual factory shipment date, whichever date occurs first.
• THIS WARRANTY IS INSTEAD OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
• IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
• This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees.
• Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, fire, normal wear, improper set up, and use. Periodic maintenance is not covered.
• This warranty is not in force until a properly completed and digitally signed Installation/Warranty Registration has been received by WINCO within 30 days from the date of installation.

WARRANTY SERVICE

• DO NOT send the unit to WINCO® without first contacting our customer service department: 973-295-3899.
• To initiate warranty service please visit our online portal: https://www.wincous.com/contact-us/product-technical-support

SCAN FOR THE ONLINE PORTAL

If having trouble or are unable to scan, enter the web address listed above to access the online portal.

Please provide or have the following information available:

• Contact Name, E-mail, and Phone Number
• Company/Organization Name
• Model Number
• Serial Number
• Pictures or Supporting Documentation

Proof of purchase is required to extend the warranty more than 1 year from date of shipment from the factory. THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER. WINCO® NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS

TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SAID EQUIPMENT.

Examples of items not covered under warranty, but not limited to just these items:

1. Natural disasters (ie: earthquakes, tornadoes, hurricanes, etc.), fire, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after-market parts.
5. Repairs made by anyone other than a WINCO® designated service provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Normal product maintenance.
9. Misuse or abuse.
10. Normal wear and tear items such as light bulbs, fuses, and exterior finishes.

Warranty voided if:

1. The product is altered by the user
2. Serial number plate is removed
3. The product is installed in a prison or any correctional facility.

Please keep this manual in a safe place for future use! www.wincous.com.

References

• Winco

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