winco RC-S301 Electric Rice Cooker and Warmer Instruction Manual
- June 4, 2024
- WINCO
Table of Contents
- Commercial Electric Rice Cooker & Warmer
- Introduction
- Package Contents
- Unpacking the Equipment
- Important Safeguards
- Warnings
- Preparation
- Operation
- Cleaning, Care & Maintenance
- Safety Precautions
- Troubleshooting
- Service and Repair
- Exploded View and Parts List
- Electrical Diagram
- Limited Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
winco RC-S301 Electric Rice Cooker and Warmer
⚠ For California Customers
WARNING: Cancer and Reproductive Harm –
www.P65Warnings.ca.gov
Model| Voltage| Power| Amperage| Plug Type|
Overall Dimensions| Product Weight
---|---|---|---|---|---|---
Length| Depth| Height
RC-S301| 120V ~ 60Hz| 1550W| 13A| NEMA 5-15P| 19″ (483mm)| 15-5/8″
(397mm)| 13-3/4″ (350mm)|
21 lbs 9.5 kgs
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO® commercial equipment. WINCO takes pride in the quality of its products. When used as intended, and with proper care and maintenance, you will experience years of reliable operation from this equipment. To ensure best results, it is important that you read and follow the instructions in this manual carefully. It’s important to save these instructions for future reference.
Commercial Electric Rice Cooker & Warmer
Important For Future Reference
| WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE, INJURY, OR DEATH. READ THE
INSTALLATION, OPERATION, AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE
INSTALLING OR SERVICING THIS EQUIPMENT.
---|---
| CAUTION: THESE MODELS ARE DESIGNED, BUILT, AND SOLD FOR COMMERCIAL USE
ONLY. IF THESE MODELS ARE POSITIONED SO THE GENERAL PUBLIC CAN USE THE
EQUIPMENT, MAKE SURE THAT CAUTION SIGNS, WARNINGS, AND OPERATING INSTRUCTIONS
ARE CLEARLY POSTED NEAR EACH UNIT SO THAT ANYONE USING THE EQUIPMENT WILL USE
IT CORRECTLY AND NOT INJURE THEMSELVES OR HARM THE EQUIPMENT.
| WARNING: A FACTORY AUTHORIZED SERVICE PROVIDER SHOULD HANDLE ALL
MAINTENANCE AND REPAIR. BEFORE DOING ANY MAINTENANCE OR REPAIR, FOLLOW SERVICE
SET UP ARRANGEMENT ON PAGE 8.
Introduction
Congratulations on the purchase of the WINCO® equipment. Please take time to
carefully read through this manual to ensure the equipment is operated and
maintained properly, to ensure the best possible performance from the product
for many years.
WINCO will not accept liability for the following if:
- The instructions in this manual have not been followed correctly.
- Non-authorized personnel have tampered with the equipment.
- Non-original spare parts are used.
- The equipment has not been handled and cleaned correctly.
- There is any use damage to the unit.
Immediately Inspect for Shipping Damage
All containers should be examined for damage before and during unloading. The
freight carrier has assumed responsibility for its safe transit and delivery.
If equipment is received damaged, either apparent or concealed, a claim must
be made with the delivering carrier.
A. Apparent damage or loss must be noted on the freight bill at the time
of delivery. It must then be signed by the carrier representative (Driver). If
this is not done, the carrier may refuse the claim. The carrier can supply the
necessary forms.
B. If concealed damage or loss is not apparent until after equipment is
uncrated, a request for inspection must be made to the carrier within 15
days. The carrier should arrange an inspection. Becertain to keep all contents
and packaging material.
Package Contents
All units come with an Operating Instruction Manual and the following:
- Rice Cooker/Warmer
- Inner Pot
- Measuring Cup
- Serving Paddle
WINCO® prides itself on quality and service, ensuring that at the time of packing, all products are supplied fully functional and free of damage. Should you find any damage as a result of freight, please contact your WINCO dealer immediately.
Unpacking the Equipment
DISPOSE OF ALL PACKAGING MATERIALS IN AN ENVIRONMENTALLY RESPONSIBLE MANNER.
- Remove all packing materials and tape, as well as any protective plastic and cardboard, from the unit.
- Clean any glue residue left over from the plastic or tape.
- Place the unit in the desired position and height.
SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICESARE NEEDED.
Thoroughly read, understand, and follow these instructions before installation and use.
Please keep this manual in a safe place for future use!
NOTE
Please remember that this manual and the warning labels do not replace
the need to be alert, to properly train and supervise operators, and to use
common sense when using this equipment.
Important Safeguards
To ensure safe installation and operation, please carefully read and
understand the following statements.
Unless the operator is adequately trained and supervised there is a
possibility of serious injury. Owners of this equipment bear the
responsibility to make certain that this equipment is used properly and
safely, and to strictly follow all of the instructions contained in this
manual and the requirements of local, state or federal law.
Owners should not permit anyone to touch this equipment unless they are
over 18 years old, are adequately trained and supervised, and have read and
understood this manual.
Owners should also ensure that no customers, visitors or other
unauthorized personnel come in contact with this equipment. It is the
responsibility of the owner and the operator to remain alert to any hazards
posed by the function of this equipment.
If there is ever uncertainty about a particular task or the proper method
of operating this equipment, ask an experienced supervisor or contact Winco®
for assistance.
Warnings
This manual contains a number of precautions to follow to help promote safe use of this equipment.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
WARNING
Improper installation, adjustment, alteration, service or maintenance can
cause property damage, injury or death.
Read these installation, operating and maintenance instructions thoroughly
before installing or servicing this equipment.
TO PURCHASER
Contact your local gas supplier and ask for instructions in the event the user
smells gas. This information should be posted in a prominent location.
These instructions should be followed at all times. Failure to follow these instructions could result in injury to yourself and others.
TO REDUCE RISK OF INJURY OR DAMAGE TO THE UNIT:
-
Read this manual thoroughly before installation and operation.
DO NOT proceed with installation and operation if you have any questions or do not understand anything in this manual. Contact your representative or the manufacturer first. -
DO NOT touch any surfaces that may be hot.
-
Unplug from outlet when not in use prior to installing or removing parts and before cleaning. Allow for the device to cool first before handling.
-
To protect against the risk of electrical shock, do not immerse the appliance, cord or plug in water, or other liquids.
-
DO NOT operate this device or any other electrical equipment with a damaged cord or plug, or after the unit malfunctions, is dropped or damaged in any manner. Return to the nearest WINCO Authorized Service Center for examination, repair and/or adjustment.
-
The use of accessory attachments not recommended by WINCO may cause fire, electric shock or injury.
-
Not intended for outdoor installation.
-
DO NOT let the cord hang over the edge of a table or counter, or touch hot surfaces.
-
DO NOT place on / near a hot gas / electric burner, or heated oven.
-
This appliance should always be on a stable and steady countertop or table. Allow sufficient space around the cooking area. Never use the unit on/near low-heat-resistant materials (carpet, vinyl).
-
This appliance is not intended for use by individuals (including children) with reduced or impaired physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given proper supervision or instruction concerning the use of this appliance by a person responsible for their safety.
-
Any objects that are not intended for use with the appliance should not be in the unit.
-
Clean with caution – if a wet sponge or cloth is used to wipe spills on a hot cooking surface, exercise caution to avoid steam burns.
NOTE: some cleaners may produce noxious fumes when applied to
a hot surface. -
Do not store any item on top of this unit when in operation.
-
Never place materials such as paper, cardboard, plastic, etc. on or under this unit.
-
Proper connections and power supply are essential for efficient performance.
-
If an extension cord power-supply is used,
a. The marked electrical rating of the extension cord should be rated the same or greater than the electrical rating of the unit.
b. The cord should be located so that it does not drape over the counter/tabletop and can not be damaged or moved unintentionally. -
The units are wired to be used with a standard 120V receptacle and may be plugged into any convenient outlet.
-
The installation of the unit must conform to the NATIONAL
ELECTRIC CODE, ALL LOCAL ELECTRIC CODES AND ORDINANCES, AND ALL THE LOCAL ELECTRICAL COMPANY RULES AND REGULATIONS.
Additionally, we recommend a 4″ spacing surrounding the unit in order to provide adequate ventilation.
Proper Grounding
This machine is provided with a three-pronged grounding plug. The outlet to which this plug is connected must be properly grounded. If the receptacle is not the proper grounding type, contact an electrician. DO NOT, under any circumstances, cut or remove the third ground prong from the power cord or use any adapter plug.
Preparation
It is recommended to clean the inner pot before the first use. Only use soft cloth or sponge – anything more abrasive will damage the surface. Do not use abrasive powder or steel wool for cleaning the lid or the inner pan. It will cause damage to the surface.
Operation
-
Measure rice with provided measuring cup.
-
Rinse rice in a separate bowl until water is relatively clear.
-
Place rinsed rice into the inner pot and add water according level indicator.
Example: To cook 10 cups of rice, add water to level indicator 10.
DO NOT cook more than max 30 cups of rice. -
Place Rice Cooker/Warmer on a flat leveled surface.
DO NOT incline or slant the unit, this will prevent inner pot from full contact with heating plate causing parts or elements to burn out. -
Wipe dry the outside of the pot before placing into Rice Cooker/ Warmer. A wet pot may cause a crackling noise while cooking and may damage the unit.
-
Place inner pot into the Rice Cooker/Warmer. Ensure the pan is directly in contact with the heating plate by turning it slightly from right to left until it sits properly.
-
Close outer lid until it clicks.
-
Plug the unit into 120V power source. Press the switch down to initiate cooking. The “COOKING” light will illuminate.
-
After the cooking cycle is complete, the “KEEP WARM” light will illuminate. Make sure to leave lid closed for 15 minutes. This allows the rice to rest properly and retain steam.
It is not recommended to keep rice in the warming mode for more than 6 hours. -
When serving rice, be sure to use a plastic or wooden utensils.
Using metal utensils may cause damage to non-stick coating on inner pot. -
Unplug the Rice Cooker/Warmer when not in use.
Cleaning, Care & Maintenance
To maintain the appearance and increase the service life, clean the water
boiler daily.
Clean all surfaces before using the appliance. Also clean after each
day’s operation; however, the unit may require more frequent cleaning,
depending on the volume of production.
- Switch power off and disconnect from the outlet before cleaning.
- Unplug the unit when not in operation.
- Allow unit to cool before attempting to clean.
- The exterior of the unit may be cleaned by carefully wiping with a damp cloth.
- DO NOT immerse the unit in water.
- DO NOT clean with a pressure washer.
- Grains of rice or other foreign matter must be removed to ensure full contact of inner pan with heating surface.
- Remove the inner pot and inner lid, dip them into lukewarm water or clean them with mild detergent and rinse completely; dry with soft cloth.
- Do not use abrasive or harsh cleaners on non-stick inner pot.
- The non-stick coating may discolor after repeated uses, but till not affect the non-stick property.
Safety Precautions
Before installing and operating this equipment be sure everyone involved in its operation are fully trained and aware of all precautions. Accidents and problems can result from a failure to follow fundamental rules and precautions.
- A WINCO® Approved Recommended Qualified Service Technician should carry out repairs if necessary. Do not remove any components or service panels on this product.
- Before handling, allow the equipment to cool after use.
- Before cleaning, switch off power and disconnect power cord from the outlet.
- Do not immerse unit in water or use hose to clean.
- If the power cord is damaged, it must be replaced by a WINCO® Approved Recommended Qualified Service Technician in order to avoid a hazard.
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
Troubleshooting
If your equipment unit does not operate, please check the following prior to placing a service call.
ISSUE | MIGHT BE CAUSE BY | RECOMMENDED SOLUTION |
---|---|---|
The unit is not turning on | Power supply cord or circuit breaker. | Check that |
the power supply cord is correctly plugged into the outlet.
Check outlet for power
Plug/cord or external wiring is damaged| Remove and replace damaged plug and
wiring – Replacement must be done by an authorized service provider.
Internal wiring fault
Blown internal fuse| Remove and replace damaged internal fuse.
Dry rice| Rice left on for an extended amount of time.| Add water to
compensate what has been evaporated.
Reduce the time the rice is kept in the unit.
Rice sticking to pot| Water to rice ratio| Use recommended ratio addressed in
manual.
Rice left on for an extended amount of time.| Reduce the time the rice is kept
in the unit.
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted
by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without first
contacting our customer service department.
See “Limited Warranty” section on page 10 for details.
Exploded View and Parts List
MODEL: RC-S301
# | Description | Part # |
---|---|---|
1 | Inner Pot | RC-S301PN |
2 | Serving Paddle | RCW-P1 |
3 | Measuring Cup | RCS301-P1 |
4 | Inner Lid | RCS301-P2 |
5 | Silicone Gasket | RCS301-P3 |
6 | Center Lid Pin | RCS301-P4 |
7 | Latch Assembly | RCW-P4 |
8 | Handle | RCW-P2 |
9 | Thermo Cutoff | RCS301-P7 |
10 | Fuse | RCS301-P8 |
11 | Hinge Assembly | RCW-P5 |
12 | Condensation Tray | RCW-P6 |
13 | Magnetic Switch | RCS301-P11 |
14 | Switch Lever | RCS301-P12 |
15 | Microswitch | RCS301-P13 |
16 | Feet | RCW-P3 |
Please contact factory for special order parts not listed.
Electrical Diagram
MODEL: RC-S301
These circuit diagrams have been provided to assist qualified electricians;
only WINCO service agents or qualified electricians should carry out repairs
if required.
Do not remove any components or service panels on this product.
Limited Warranty
WINCO® warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within North America and subjected to normal use, is free from defects in material or workmanship for a period of 1 year. The labor warranty is one year from original installation or 18 months from actual factory shipment date, whichever date occurs first.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, fire, normal wear, improper set up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed and digitally signed Installation/Warranty Registration has been received by WINCO within 30 days from the date of installation.
WARRANTY SERVICE
To initiate warranty service contact:
EquipService@wincous.com or call:
973-295-3899
DO NOT send unit to WINCO® without first contacting our customer service department.
Please provide or have the following information available:
- Model & Serial Number (located on the silver identification tag, on side or rear of unit)
- Date of Purchase
- Purchase Dealer
- Operator / Installation Contact Information
- Business Name & Business Address
- Contact Name & Contact Telephone Number
REGISTER ONLINE AT:http://www.wincous.com
Proof of purchase is required to extend warranty more than 1 year from date of
shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT
BETWEEN THE BUYER AND SELLER.
WINCO® NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY
OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just these items:
- Natural disasters (ie: earthquakes, tornadoes, hurricanes, etc.), fire, water damage, burglary, accident, theft.
- Freight damage.
- Improper installation or alteration of equipment.
- Use of generic or after-market parts.
- Repairs made by anyone other than a WINCO® designated service provider.
- Lubrication.
- Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
- Normal product maintenance.
- Misuse or abuse.
- Normal wear and tear items such as light bulbs, fuses, and exterior finishes.
Warranty voided if:
- Product is altered by user
- Serial number plate is removed
- Product is installed in a prison or any correctional facility.
Please keep this manual in a safe place for future use!