RTI Group Mako Base Unit User Guide

July 20, 2024
RTI Group

RTI Group Mako Base Unit

RTI-Group-Mako-Base-Unit-PRODUCT

Product Information

Specifications

  • Product Name: Mako System
  • Manufacturer: RTI Group
  • Software: Ocean Next
  • Compatibility: Mako Probes and Modules
  • Version: 2024.03

Product Usage Instructions

Download Latest Firmware Package

  1. Visit the RTI website: rtigroup.com/software-and-documentation/oceannext-for-mako/
  2. Download the latest .zip file and save it to your desktop.

Update Mako Firmware with Ocean Next:

  1. Start Ocean Next software (v4.x onwards).
  2. Connect your Mako Base Unit to your computer via USB Cable.
  3. Select the “Update Mako firmware” option.
  4. A pop-up window with information will appear. Click OK.
  5. In the next dialogue, choose the .zip file you saved to the desktop (File name format: MakoFW_0.0.x).
  6. To send the firmware package to the Mako Base Unit, select “Continue”.
  7. Updates will begin automatically.
  8. If you have multiple Probes/Modules, connect them to the Base Unit one at a time for updates.
  9. Select “Close” to complete the workflow.

Overview

Firmware (FW) updates are required from time to time to ensure the best performance of your Mako system.
With Mako, all firmware updates can be performed using Ocean Next software.

3 Key Steps

There are 3 key steps to updating your Mako firmware:

To update all your Mako Probes and Modules, connect them to the Base Unit during the upgrade process.

Download the latest Mako FW package from the RTI website

  1. Visit RTI web page: rtigroup.com/software-and-documentation/ocean-next-for-mako/

  2. Download the latest “.zip” file and save it to your desktop.
    Updating Mako Firmware with Ocean Next

  3. Start Ocean Next (v4.x onwards).

  4. Connect your Mako Base Unit via USB Cable.
    Note – Firmware updates are only allowed over a USB connection. Firmware updates cannot be performed via Bluetooth connection.

  5. From the left-hand menu bar, navigate to “Account”.

  6. Select the “Tools” option.RTI-Group-Mako-Base-Unit-FIG-1

  7. Select “Update Mako firmware”:

  8. A new pop-up window with information appears:RTI-Group-Mako-Base-Unit-FIG-3

  9. Click “OK”.

  10. In the next dialogue, choose the “.zip” file that you saved to desktop in part. File name format MakoFW_0.0.x.
    Transfer the files to Mako Base Unit

  11. To send the FW package to Mako Base Unit, select “Continue”.
    You can click “More” to see further details about FW versions for each Mako component.RTI-Group-Mako-Base-Unit-FIG-5

  12. The firmware package uploads to the Mako Base Unit.RTI-Group-Mako-Base-Unit-FIG-6
    Update your Mako System
    Note – once you have transferred the FW package to Mako Base Unit, you can then update Mako Base Unit, and any connected Mako Probes / Modules.

  13. Updates will begin automatically.

  14. A new dialog window appears, showing the updates that are available for the Base Unit, and any connected Probes / Modules.
    Note – Mako Base Unit will restart during update processRTI-Group-Mako-Base-
Unit-FIG-7

  15. If you have multiple Probes/Modules and only 1 cable available, you can update each Probe/Module individu-ally by connecting them to the Base Unit, 1 at a time.
    Select “Close” to complete the workflow.RTI-Group-Mako-Base-Unit-
FIG-8

If you have any further questions, please contact our RTI Support team at support@rtigroup.com.

FAQ

Q: How can I update my Mako Probes and Modules?

A: Connect them to the Base Unit during the upgrade process following the steps mentioned above.

Q: What should I do if I have multiple Probes/Modules but only one cable?

A: You can update each Probe/Module individually by connecting them to the Base Unit one at a time.

Q: Who should I contact for further support?

A: For any further questions or support, please contact RTI Support team at support@rtigroup.com.

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