GOLD MEDAL 3001 (000) Single Serve Cotton Candy Machine Instruction Manual

GOLD MEDAL 3001 (000) Single Serve Cotton Candy Machine

INSTRUCTION MANUAL

Model Series: 3001 (000)

SAFETY PRECAUTIONS

DANGER

Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. DO NOT immerse any part of this equipment in water.

DO NOT use a water jet or excessive water when cleaning.

WARNING

Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. This appliance is not intended to be operated by means of an external timer or separate remote- control system. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

Burn Hazard. DO NOT touch spinner head. Allow to cool before cleaning or servicing. Avoid contact with molten sugar.

WARNING

ALWAYS wear safety glasses when servicing this equipment.

WARNING

No user serviceable parts inside. Refer servicing to qualified service personnel.

WARNING

Read and understand operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862

WARNING

DO NOT allow direct contact of this equipment by the public when used in food service locations. Only personnel trained and experienced in the equipment operation may operate this equipment.
Carefully read all instructions before operation.

WARNING

This machine is NOT to be operated by minors.

CAUTION

If the supply cord is damaged, it must be replaced by a special cord or assembly available from Gold Medal Products Co. or its service agent.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

DO NOT install equipment in an area where a water jet is used.
Unit to be installed in locations where ambient temperatures are between a minimum of 5°C (41°F) and a maximum of 55°C (131°F).
Unit to be installed in locations where it can be overseen by trained personnel.

Install unit on a level surface.

Unit is for cotton candy.

Note: Improvements are always being made to Gold Medal’s equipment. This information may not be the latest available for your purposes. It is critical that you call Gold Medal’s Technical Service Department at 1-800-543-0862 for any questions about your machine operations, replacement parts, or any service questions. (Gold Medal Products Co. does not assume any liability for injury due to careless handling and/or reckless operation of this equipment.) General images may be used in manual for reference only.

INSTALLATION INSTRUCTIONS

Inspection of Shipment

After unpacking, check thoroughly for any damage which may have occurred in transit. Claims should be filed immediately with the transportation company. The warranty does not cover damage that occurs in transit, or damage caused by abuse, or consequential damage due to the operation of this machine, since it is beyond our control (reference warranty in back of manual).

Manual

Read and understand the operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.

Model Description

3001 (000): The QuickSpin is a single serve cotton candy machine with a stainless-steel floss pan and clear floss bubble.

Items Included with this Unit

Additional items needed for use (not included):

• Philips head screwdriver (for floss cap screws).
• Squirt water bottle (approx. 8 oz.); capable of squirting a steady stream (not a mist).

Setup for Use

General images shown for reference purposes only.

Electrical Requirements

The following power supply must be provided (reference unit Data Plate for Wattage requirement):

120 V~, 60 Hz
220-230 V~, 50/60 Hz

DANGER

Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. DO NOT immerse any part of this equipment in water.

DO NOT use a water jet or excessive water when cleaning.

A certified electrician must furnish sufficient power for proper machine operation and install any supplied receptacle (reference unit Data Plate for model specific Volts AC, Hertz, and Wattage requirements). We recommend this equipment be on a dedicated and protected circuit. Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of extension cords is not recommended due to safety concerns, and may cause sacrificed and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset. Units with an IEC Power Cord – make sure the IEC cord is properly seated into the IEC receptacle before powering up the machine.

Before You Plug In Machine

1. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.

CAUTION

If the supply cord is damaged, it must be replaced by a special cord or assembly available from Gold Medal Products Co. or its service agent.

OPERATING INSTRUCTIONS

INTERLOCK SWITCH

Safety switch to prevent machine operation without floss pan being locked down, reference Setup section of manual for proper pan installation.

For best results, use Gold Medal Flossugar in this machine (available in many flavors/colors). Images shown are for general reference only—see Setup section to prepare unit for operation.

To Make Floss

Floss should float upwards to be gathered, for issues see Troubleshooting section.

Standby Mode—QuickCool

Auto-cool head to pause floss making or to turn unit OFF.

Shut Down Procedure/ Care and Cleaning

DANGER

Machine must be properly grounded to prevent electrical shock to personnel. DO NOT immerse in water. DO NOT clean appliance with a water jet or steam cleaner. Always unplug the equipment before cleaning or servicing.

WARNING

Burn Hazard. DO NOT touch spinner head. Allow to cool before cleaning or servicing. Avoid contact with molten sugar.

Good sanitation practice demands that all food preparation equipment be cleaned regularly (only use non-toxic, food grade cleaners).
For any cleaning products used, follow the manufacturer’s instructions on the product. DO NOT use oven cleaners or abrasive materials as they will damage parts of machine.

Shutdown and Clean Head

CAUTION: Spinner head is hot. Water used on a hot spinner head will steam and may spin out.

Never touch hot spinner head, cap, or screws without using protective gear.

Clean Unit Cabinet

1. Unplug the machine and wait for it to cool completely.
2. Remove the floss bubble and pan—take them to the sink to clean with a soft cloth, dish soap and water; then rinse and dry.
3. Wipe cabinet exterior clean with a soft cloth, SLIGHTLY dampened with soap and hot water, then wipe again to remove any remaining cleaner.

Troubleshooting

Troubleshooting light conditions are shown below, for general Indicator Light descriptions, reference Controls and Their Functions section in the Operating Instructions.

MAINTENANCE INSTRUCTIONS

DANGER

Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. DO NOT immerse any part of this equipment in water.

DO NOT use a water jet or excessive water when cleaning.

DANGER

Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. This appliance is not intended to be operated by means of an external timer or separate remote- control system. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

WARNING

No user serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION

THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE OPERATOR.

Parts Installation

Part installation or removal must be performed by qualified service personnel only. Unit must be OFF, unplugged and completely cool before beginning any service on this unit.
General images shown for reference purposes only. When servicing, reference wire diagram for unit.

Remove/Install Top Cover

Remove top cover to access interior parts (save fasteners for reuse)— reinstall in reverse order.

Open/Close Control Panel – Access the Fuse

Instructions to open panel shown (save fasteners for reuse)—close panel in reverse order. IMPORTANT: Always support the board when removing/connecting wires or board damage can occur.

Replace the Belt

Instructions shown are to remove belt for reuse (save fasteners for reuse)—replace or install a new belt in reverse order.

1. Remove the top cover (see Remove/Install Top Cover section).

Replace the Spinner Head and Axes

Remove the Spinner Head (save fasteners for reuse):

Important: Removing the Spinner Head from the Axes can damage the parts (break wiring/connectors) see examples below. Gold Medal recommends replacing both items if separated—damaged parts are not covered under warranty and must be replaced at your own expense.

Remove the Axes (save fasteners for reuse):

1. Remove the top cover (see Remove/Install Top Cover section).
2. Open the front control panel (see Open/Close Control Panel section) and disconnect the red wire and neutral wire coming from the heater (axes)—support the board to remove/connect wires.
3. Remove the belt (see Replace the Belt section).
4. Remove the (4) screws fastening the axes (reference Step 1 image below), then lift it out of the unit.

Install a New Spinner Head and Axes

ORDERING SPARE PARTS

1. Identify the needed part by checking it against the photos, illustrations, and/or parts list. (General images may be used in manual for reference only.)
2. Use only approved replacement parts when servicing this unit.
3. When ordering, please include part number, part name, and quantity needed.
4. Please include your model number, serial number, and date of manufacture (located on the machine nameplate/data plate) with your order.
5. Address all parts orders to Parts Department, Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, Ohio 45241-4807  or place orders by phone or online:

Phone: 800-543-0862
513-769-7676
Fax: 800-542-1496
513-769-8500
E-mail: info@gmpopcorn.com
Web Page: gmpopcorn.com

Unit Exterior View

Interior View

Reference the Maintenance section for instructions on accessing interior parts and for important replacement instructions.

Wiring Diagram

Model No. 3001-00-000

Model No. 3001-01-000

The QuickSpin WARRANTY

Gold Medal Products Co. warrants to the original purchaser each item of its manufacture to be free of defects in workmanship and material under normal use and service. Gold Medal Products Co.’s obligation under this warranty is limited solely to repairing or replacing parts, f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point. Except for “Perishable Parts” on specific machines, the above warranty applies for a period of one (1) year from the date of original sale to the original purchaser of equipment when recommended operating instructions and maintenance procedures have been followed. These are packed with the machine. Parts warranty is one (1) year, labor is six (6) months.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS WARRANTY
DOES NOT APPLY TO THE EQUIPMENT AND SERVICES RELATED TO THE NAYAX CASHLESS PAYMENT SYSTEM AND GOLD MEDAL EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES RELATED TO THE SAME.

In no event shall Gold Medal Products Co. be liable for special, incidental or consequential damages. No claim under this warranty will be honored if the equipment covered has been misused, neglected, damaged in transit, or has been tampered with or changed in any way. No claim under this warranty shall be honored in the event that components in the unit at the time of the claim were not supplied or approved by Gold Medal Products Co. This warranty is effective only when electrical items have been properly attached to city utility lines only at proper voltages. This warranty is not transferable without the written consent of Gold Medal Products Co.

The term “Original Purchaser” as used in this warranty shall be deemed to mean that person, firm, association, or corporation who was billed by the GOLD MEDAL PRODUCTS CO., or their
authorized distributor for the equipment.

THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS CO. AT 1-800-543-0862 TO DISCUSS WITH OUR SERVICE REPRESENTATIVE THE EQUIPMENT PROBLEM, AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING THE REPAIR OR REPLACEMENT OF PARTS.

NOTE: This equipment is manufactured and sold for commercial use only.

10700 Medallion Drive, Cincinnati, Ohio 45241-4807

USA gmpopcorn.com

Phone: 800-543-0862

513-769-7676

Fax: 800-542-1496
513-769-8500

© 2024 – The text, descriptions, graphics, layout, and other material in this publication are the exclusive property of Gold Medal Products Co. and shall not be used, copied, reproduced, or published in any fashion, including website display, without its express written consent.

Specifications

• Product Name: QuickSpinTM

• Model Series: 3001 (000)

• Manufacturer: Unknown

• Address: 10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA

• Part Number: 110324

FAQ (Frequently Asked Questions)

Q: What should I do if the machine does not turn on?

A: Check the power source and ensure that the machine is properly plugged in. If the issue persists, refer to the troubleshooting section of the manual.

Q: Can I use any type of sugar to make floss?

A: It is recommended to use specialized flossing sugar for best results. Using other types of sugar may affect the performance of the machine.

References

• Concession Supplies & Equipment | Gold Medal Products Co.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>