MERCUSYS AX3000 Wi-Fi 6 Bluetooth 5.2 PCIe Adapter Installation Guide
- July 15, 2024
- MERCUSYS
Table of Contents
MERCUSYS AX3000 Wi-Fi 6 Bluetooth 5.2 PCIe Adapter
Specifications
- Product: Bluetooth Adapter
- Compatibility: Windows systems
- Driver Download: https://www.mercusys.com/support
Connect to a Computer
- Disable all existing Bluetooth devices (both built-in and third-party) from the Device Manager on Windows.
- Insert the adapter into a USB port on your computer directly.
Install Bluetooth Driver
- Download the latest driver at https://www.mercusys.com/support
- Tip: For Windows 11/10/8.1 system, the driver installation will automatically start when connected to the internet. If not, please download the driver manually.
- Extract the downloaded file and run the setup.exe to start driver installation.
- Follow the instructions to complete installation.
- Once the process is finished, restart your computer.
Notes:
- Your Bluetooth USB adapter will be listed in the Device Manager when the driver is installed correctly.
- If the driver installation fails, disable the antivirus software and firewall, then try again.
- In Windows 7, if a Windows Security message pops up, refer to https://www.mercusys.com/faq-912
Pair With Bluetooth Devices
- Right click the (Bluetooth) icon on the taskbar.
- Note: If the Bluetooth icon is not displayed, refer to FAQ > Q1.
- Select Add a Bluetooth Device or Add a Device to scan for available devices.
- Select your Bluetooth device from the list and follow the onscreen instructions to complete pairing.
Note: Make sure your device’s Bluetooth is enabled and discoverable.
FAQ
Frequently Asked Questions
- Q1. What should I do if the Bluetooth icon doesn’t appear?
- A1. Make sure you have turned on the Bluetooth in Windows settings.
- A2. If there are other Bluetooth devices on the computer, disable them in Device Manager, then insert the adapter and try again.
- Q2. Why the adapter is not working with my Bluetooth device?
- A1. Make sure your device has BLUETOOTH function.
- A2. Make sure you have installed the latest Bluetooth driver on the computer. You can check the published driver versions from https://www.mercusys.com/support
- A3. For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.
More Information
Scan
For technical support, the user guide and more information, please visit https://www.mercusys.com/support
Images may differ from your actual product.
©2024 MERCUSYS 7107500316 REV1.0.0
References
- Welcome to MERCUSYS
- Welcome to MERCUSYS
- What should you do if Windows 7 cannot verify the digital signature of MERCUSYS driver software - Welcome to MERCUSYS
- Support-Welcome to MERCUSYS
Read User Manual Online (PDF format)
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