DeLonghi Warranty user guide
- June 8, 2024
- Delonghi
Table of Contents
De’Longhi Warranty
Product registration details
Post this completed form to:
Australia:
De’Longhi Product Registration,
PO Box 4540, Casula Mall, NSW, 2170
New Zealand:
De’Longhi Product Registration,
PO Box 58-056, Botany, Manukau, 2163
Or register your product online by scanning the QR Code, or by visiting: www.delonghi.com.au/registrations
Thank you for registering
Leaving your product unregistered does not impact upon your warranty rights.
Warranty Information
Thank you for purchasing this De’Longhi product. Your product is warranted
against faults and manufacture when used in normal domestic use for the period
stated below. In non-domestic use, De’Longhi limits the voluntary warranty to
6 months on all products (excluding Fully Automatic Coffee Machines). We
undertake to repair or replace your product at no charge if found to be
defective due to a manufacturing fault during the warranty period. The
warranty excludes damage caused by misuse, neglect, shipping accident,
incorrect installation, or work carried out by anyone other than an Authorised
De’Longhi After-Sales Service Representative.
Please KeeP Your receiPt as tHis Will autHenticate Your WarrantY.
Category
| Sub Category|
Warranty
---|---|---
Coffee| Fully Automatic Coffee Machines| 2 Years
Nespresso Coffee Machines| 2 Years
Nespresso Aeroccinos| 2 Years
Nescafé® Dolce Gusto®
Multi Beverage Makers**| 2 Years
Manual Pump Coffee Machines| 2 Years
Mocha Coffee Machines| 2 Years
Coffee Canisters| 1 Year
Coffee Grinders| 1 Year
Housewares| Benchtop/Mini Ovens| 1 Year
Deep Fryers| 1 Year
Steam Irons/Generators| 1 Year
Kettles| 1 Year
Toasters| 1 Year
Contact/Open Grills| 1 Year
Ice Cream Makers| 1 Year
Major Kitchen Appliances| Upright/Wall Ovens| 2 Years
Microwave/Combination/Steam Ovens| 2 Years
Cooktops| 2 Years
Dishwashers| 2 Years
Rangehoods| 2 Years
Wine/Beverage Cabinets| 3 Years
Waste Disposers| 5 Years
Barbecues| 2 Years
Heating| Ceramic/Fan Heaters| 1 Year
Convector Heaters| 1 Year
Portable Gas Heaters| 1 Year
Portable Gas Heaters| 1 Year
Oil Column Heaters| 7 Years
Dehumidifiers| 2 Years
Cooling| Portable Air Conditioners| 2 Years plus
5 Years on
Compressor
Fans| 1 Year
Evaporative Coolers| 1 Year
Fixed Air Conditioning| 5 Years
Commercial Use| Fully Automatic Coffee Machines| 1 Year
All Other Products| 6 Months
T2 Refurbishment /Factory Seconds| All Products| 1 Year
Commercial use applies when products are being utilised in a non-domestic capacity.
The benefits to you given by this warranty are in addition to other rights and
remedies available to you under a law in relation to the goods or services to
which this warranty relates. Please contact our team or visit the De’Longhi
website for further information on warranty terms. In Australia, our goods
come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure. In New
Zealand this warranty is additional to the conditions and guarantees of the
Consumers Guarantee Act (1993). For information about how you can validly
claim a warranty, go to: Australia:
http://www.delonghi.com.au/corporate/support/warranty_overview.asp
New Zealand:
http://www.delonghi.co.nz/corporate/support/warranty_overview.asp
JOIN THE DE’CLUB
De’Longhi De’Club members enjoy a variety of special offers and benefits all year round. By joining, you can also receive the latest product news, recipes and promotional information from De’Longhi. Just register at: www.delonghi.com.au/declub (Australia) or www.delonghi.co.nz/declub (New Zealand)
To contact a De’Longhi customer service representative for further information, please email or call the number in your region
Australia
P: 1800 126 659
E: registrations@delonghi.com.au
W: www.delonghi.com.au
De’Longhi Australia Pty Ltd
PO BOX 4540
CASULA MALL NSW 2170
New Zealand
P: 0508 200 300
E: registrations@delonghi.co.nz
W: www.delonghi.co.nz
De’Longhi New Zealand Ltd
PO BOX 58-056 BOTANY
MANUKAU 2163
- For all Nespresso inquiries, please contact the Nespresso customer service team directly on 1800 623 033.
- *For all Nescafé® Dolce Gusto® enquiries, please contact the Nestle customer service team directly on 1800 466 975.
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