MAJESTIC ODPLAZA-L24S-B Outdoor Decorative Gas Appliance User Guide

: July 11, 2024
: Majestic

MAJESTIC ODPLAZA-L24S-B Outdoor Decorative Gas Appliance User Guide

A. Congratulations

Congratulations on selecting a Outdoor Lifestyles decora- tive gas appliance. The HHT gas appliance you have se- lected is designed to provide the utmost in safety and reli- ability.
As the owner of a new gas appliance, you’ll want to read and carefully follow all of the instructions contained in this Owner’s Manual. Pay special attention to all Cautions and Warnings.
This Owner’s Manual should be retained for future refer- ence. We suggest that you keep it with your other important documents and product manuals.
Your new Outdoor Lifestyles decorative gas appliance will give you years of durable use and trouble-free enjoyment. Welcome to the Outdoor Lifestyles family of appliances!
Outdoor Lifestyles is a registered trademark of Hearth & Home Technologies

B Listing Label Information/Location The model information regarding your specific appliance can be found on the rating plate riveted on the burner pan.

A. Limited Lifetime Warranty

Outdoor Lifestyles by Hearth & Home Technologies™ Limited Lifetime Warranty
Hearth & Home Technologies (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT™
brand products (“Products”) that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking ownership of the Product at the site of installation within one year following the date of original purchase, that the Product will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

The warranty period begins on the earlier of: (i) the date of invoice for the Product;

in the case of new home construction, the date of first occupancy of the residence or six months after the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24 months following the date of Product shipment from HHT, regardless of the invoice or occupancy

WARRANTY CONDITIONS:

The Limited Lifetime Warranty covers Products that are purchased through a HHT authorized dealer or A list of HHT authorized dealers is available on the HHT branded websites.
This warranty is only valid while the Product remains at the site of original
Contact your installing dealer for warranty If the installing dealer is unable to provide necessary parts, contact the nearest HHT authorized dealer. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the Product.
Check with your dealer in advance for any costs to you when arranging a warranty Travel and shipping charges for parts are not covered by this warranty.
The Product body, metal firebox and heat exchanger carry the Limited Lifetime Warranty from the

date of installation.

The following components do not carry the Limited Lifetime Warranty but are warranted as follows:
- One Year from Date of Installation:
- Gas and Electrical Components or Gaskets
- Nickel Plated Materials
  - Excludes tarnishing
- Glass Breakage, Logs/Refractory/Glass Panels due to thermal breakage
  - Surface, hairline cracks, scratches and slight color changes are not covered
- Venting, optional accessories, optional glass doors
- Labor Associated with Warranty Service Work

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur; this is not a flaw and not covered under
Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on surfaces from the use of abrasive cleaners or
Repair or replacement of parts that are subject to normal wear and tear during the warrantyperiod. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.
Minor expansion, contraction, or movement of certain parts causing These conditions are normal and complaints related to this noise are not covered by this warranty.Outdoor Lifestyles Warranty – 2108-975C – 6/5/2019 – 1
Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the Product; (2) failure to install the Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad- equate ventilation, negative pressure or environmental conditions, including, without limitation: hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other than those specified in the operating instructions; (7) installation or use of components not supplied with the Product or any other components not expressly authorized and approved by HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the
Non-HHT venting components, hearth components or other accessories used in conjunction with the
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance isinstalled.
The Product’s capability to heat the desired Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to the Product’s location and configuration and environmental conditions.

This warranty is void if:

The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes and cracking or spalling of refractory or cementitious
The Product is subjected to prolonged periods of dampness, condensation, ice or
There is any damage to the Product or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty (express or implied), or in contract, tort or otherwise; provided, however, that if HHT is unable to provide repair or replacement in an expedient and cost effective manner, HHT may discharge all such obligations by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some

states do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary from state to state. The duration of any implied warranty is limited to the duration of the warranty period specified herein.

The Plaza series gas appliance is designed for outdoor use and may be installed as a stand alone unit or built against a wall as long as it is noncombustible and comes to the edge of the opening of the burner. Do not cover over top of burner.

Outdoor spaces – For the purpose of these instructions, an appliance is considered to be outdoors if installed with shelter no more inclusive than:

With walls on all sides, but no overhead cover
Within a partial enclosure which includes an overhead cover and no more than two side walls. These side walls may be parallel, as in a breezeway, or at right angles to each other; or
Within a partial enclosure which includes an overhead cover and three sidewalls, as long as 30% or more of the horizontal periphery of the enclosure is perma- nently

Note: Screen may be used on the open sides of the shel- ter, 14×18 and 16×18 screen mesh is approved for use. DO NOT use solar screen or no-see-um screen.

The Plaza series gas appliance is designed for outdoor use and may be installed as a stand alone unit or built against a wall as long as it is noncombustible and comes to the edge of the opening of the burner. Do not cover over top of burner.

Outdoor spaces – For the purpose of these instructions, an appliance is considered to be outdoors if installed with shelter no more inclusive than:

With walls on all sides, but no overhead cover
Within a partial enclosure which includes an overhead cover and no more than two side walls. These side walls may be parallel, as in a breezeway, or at right angles to each other; or
Within a partial enclosure which includes an overhead cover and three sidewalls, as long as 30% or more of the horizontal periphery of the enclosure is perma- nently

Note: Screen may be used on the open sides of the shel- ter, 14×18 and 16×18 screen mesh is approved for use. DO NOT use solar screen or no-see-um screen.

The Plaza series gas appliance is designed for outdoor use and may be installed as a stand alone unit or built against a wall as long as it is noncombustible and comes to the edge of the opening of the burner. Do not cover over top of burner.
Outdoor spaces – For the purpose of these instructions, an appliance is considered to be outdoors if installed with shelter no more inclusive than:

With walls on all sides, but no overhead cover
Within a partial enclosure which includes an overhead cover and no more than two side walls. These side walls may be parallel, as in a breezeway, or at right angles to each other; or
Within a partial enclosure which includes an overhead cover and three sidewalls, as long as 30% or more of the horizontal periphery of the enclosure is perma- nently

Note: Screen may be used on the open sides of the shel- ter, 14×18 and 16×18 screen mesh is approved for use. DO NOT use solar screen or no-see-um screen.

Lighting Instructions

| | WARNING! FOR YOUR SAFETY READ BEFORE LIGHTING!| |
---|---|---|---|---
If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a manually lighted burner, C. Do not use this appliance if any part has LIGHTING INSTRUCTIONS

and must be lit by hand. When lighting the been under water. Immediately call a

burner, follow these instructions exactly. qualified service technician to inspect the 1. STOP! Read the safety instruction label.

B. BEFORE LIGHTING smell all around the appliance and to replace any part of the 2. Turn the gas control manual valve to the full “OFF” position.

appliance area for gas. Be sure to smell next to control system and any gas control which 3. Wait five minutes to clear out any gas. If you smell gas, STOP! Follow “B” on the safety

the floor because some gas is heavier than air has been under water. portion of this label. If you don’t smell gas, go to next step.

and will settle to the floor. 4. Place a burning match on the surface of the burning embers. Do not hold match in

hand.

WHAT TO DO IF YOU SMELL GAS The LP gas supply 5. Turn gas control manual valve to the full “ON” position.

• Do not try to light any appliance. cylinder must be 6. If appliance will not operate, follow the instructions “TO TURN OFF GAS APPLIANCE”

• Do not touch any electric switch; do not use disconnected when this and call your service technician or gas supplier.

any phone in your building. appliance is not in use. 7. Multiple valve configurations should be lit separately.

• Immediately call your gas supplier�from a

neighbor’s phone. Follow the gas supplier’s Only cylinders marked TO TURN OFF GAS APPLIANCE

instructions. “propane” shall be used.

• If you cannot reach your gas supplier, call the

Turn gas control manual valve to full “OFF” position.

fire department.

4079-319A

WARNING! Risk of Fire or Burns! When lighting the burner, be sure to use a long lighter with the flame held on top of the media or by placing a burning match on top of the media before turning on the gas, Keep hands and face away from the top of the burner when lighting. Fol- low lighting instructions or serious injury could occur
NOTE: DO NOT operate appliance in winds over 40 mph

Maintenance and Service

Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required as necessary. It is imperative that control compartment, burners, and circulating air passageways of the appliance be kept clean.
NOTE: If the appliance is installed on a screened porch, ensure the screen is kept clean to maintain proper air- flow.

Cleaning the Media

During shipment of the media, dust and debris can accu- mulate. It is recommended that the media be rinsed thor- oughly with water to remove dust and small particles. An easy method to clean the media is to place the media into a pail and rinse thoroughly. Spread the media out over paper towels and allow the media to dry before installing them into the fireplace.

Cleaning the Appliance

Caution! Before cleaning make sure the unit is cool and the power to the unit is turned off.
Using a stainless steel cleaner. Apply to a terry cloth and wipe unit following the grain of the stainless. Do not spray cleaner directly onto the unit.

Moisture Resistance

This outdoor gas appliance will shed moderate amounts of water, but is not waterproof. Water and condensing water vapor may enter the enclosure under certain conditions
Note: Take drainage into consideration when building enclosure. Water MUST be able to drain away from the enclosure.

Troubleshooting

Below indicates some potential causes and counter mea- sures to the symptoms indicated in bold. Please contact your dealer or certified technician for service and repair.

Problem	Possible Causes	Solution

Burner will not light

|

Air gas line

| Bleed air from gas line by slowly opening

valve

Propane (LP) – check gas level in tank
No gas flow – gas not ON or line obstruction| Confirm gas is ON upstream
Burner orifice is plugged or obstructed| Possible debris in line – insulation, dirt, plastic, etc.

Burner will not stay lit

| Gas pressure improper| Confirm proper gas pressure
Burner obstructed| Confirm no water or debris in burner
Too windy| Use when less windy or with our wind shield
Flame is creating large amount of soot| Propane (LP) – check air shutter setting, venturis are blocked with debris, grass, dirt, etc.|

Open air shutter or clean debris

Noise when lit

| Whistling – flex line bent too sharp| Re-routing flex line to reduce bend
Propane (LP) – humming regulator| Not a defect – normal occurrence on hot days due to internal vibrations in regulator

Plaza Linear Fire Pan

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4

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IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.|

Stocked at Depot

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5

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6

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IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.|

Stocked at Depot

ITEM| DESCRIPTION| COMMENTS| PART NUMBER
1| Bulkhead, Flexible 24”| | SRV4079-302|
2| Orifice (#52C)| Propane| SRV582-852| Y
3| Valve| | SRV4018-162|
4| Orifice (#43C)| Natural| SRV582-843| Y
5| Flex Gas Line, 16”| | SRV4121-006|
| Tube Fitting, 1/2” NPT 3/8”| | SRV27D7306|
6| Thermocouple| | SRV4018-161|
7| Valve Knob| | SRV4018-160|

Accessories

FK-ODPLAZA-L24S Framing Kit Starter
FK-ODPLAZA-L24E Framing Kit Extension

Wind Shield Kit:

Number of Sections| WS-ODPLAZA-L28S| WS-ODPLAZA-L24E| WS-ODPLAZA-L28E| Total Dimension
---|---|---|---|---
1| 1| 0| 0| 28-1/2 x 10-1/4 in (724 x 260 mm)
2| 1| 0| 1| 56-1/2 x 10-1/4 in (1435 x 260 mm)
3| 1| 1| 1| 80-1/4 x 10-1/4 in (2038 x 260 mm)
4| 1| 2| 1| 104-1/2 x 10-1/4 in (2654 x 260 mm)
5| 1| 3| 1| 128-3/4 x 10-1/4 in (3270 x 260 mm)

LPTK-ODPLAZA-L Propane Tank Kit

(kit includes door, door frame, tank restraint system and regulator)

Media Material:

MEDIA – LAVA	2×5 lb bags
MEDIA – COBALT	2×5 lb bags
MEDIA – AMBER	2×5 lb bags
MEDIA – BLACK	2×5 lb bags
MEDIA – CRYSTAL	2×5 lb bags

CVR-ODPLAZA 24 inch Burner Cover
VK-ODPLAZA-B Valve Kit

Number of Burners	1	2	3	4	5

Additional VK-ODPLAZA-B

to order

| 0| 0| 1| 1| 2

Please contact your Outdoor Lifestyles dealer with any questions or

concerns.
For the number of your nearest Outdoor Lifestyles dealer, please visit www.hearthnhome.com.

This product may be covered by one or more of the following patents: (United States) 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S.and foreign patents pending