Mercedes-Benz Online Map Update User Guide

Mercedes-Benz Online Map Update User Guide

This document serves to display operating instructions for Online Map update exclusively available for certain Mercedes-Benz models. For more information, please refer to the Mercedes Me Store.

Topics:

1. Navigation service : Online map update
   If you experience any issues with the manual download and installation, please contact your preferred Mercedes-Benz Service Centre to arrange an appointment for the navigation map data to be updated.

Navigation service: Online map update.

Feature: Online map update. (Currently automatic updates are not available in Australia. This slide will be updated when there are further changes.)

CHAPTER CONTENTS

• Online map update.
• Manual map update.
• Manual map update download.
• Manual map update installation.

Required service activation in Mercedes me app:

Navigation:

• Online map update.

Feature: Online map update. (Currently automatic updates are not available in Australia. This slide will be updated when there are further changes.)

Online map update:

The online map update automatically updates the navigation data.
For the region in which your Mercedes is registered, the map material is kept up to date via the mobile telephone network.
The incremental update is only downloaded and installed while MBUX is switched on and if the vehicle has a sufficient mobile connection. There may therefore be restrictions in underground garages and areas with low network expansion.
The data- and Mercedes me symbol in the MBUX start screen indicates a sufficient reception:

Feature: Manual map update.

Manual map update:

Download navigation map data manually and install them in the vehicle.

Your Mercedes already has a pre-installed version of the navigation map data for your vehicle ex factory.

Updated navigation map data for Australia can be updated via the Mercedes me Portal and an installation in the multimedia system.

Note: The voice recognition data of your navigation system can only be updated via a manual map update.

Next slides will have a representation of the procedure.

Feature: Manual map update | Download

1. Login in the Mercedes me Portal.
   

2. Click my dashboard in the Mercedes me account.
   

3. Select vehicle.
   

4. Click ‘Manage Digital Extras.
   

5. Click Online Map Update
   

6. Click update regions manually.
   
   Select here we go.
   
   Select desired region(s).
   

7. Select Download the Download Manager and click on the downloaded file.
   

8. Complete Download Manager installation.
   

9. Click Launch Download Manager
   

10. Mercedes me Download Manager. exe opens.
    
    (For MAC-OS the ending is: …Download Manager.app) (If the message doesn’t appear: Update page.)

11. Mercedes me Download Manager is open: Insert USB stick now.
    
    Alternative view:
    a. The USB stick must be formatted if the wrong file system is used.
    
    Alternative view:
    b. Format USB stick on NTFS or exFAT.
    (Windows: Right click on USB stick → Format…)
    

12. The map update will automatically start the downloaded to the USB stick.
    

13. The update has been successfully downloaded and the application can be closed.
    

14. USB stick is now ready to install the updated map data in the vehicle.
    

Feature: Manual map update | Installation.

1. Start MBUX and insert USB stick.
   (Please use the multimedia USB port)

2. Open MBUX notification for software update
   

3. Select software update.
   

4. Select the downloaded map update
   

5. Start update by clicking ‘Update’.
   

6. Map update is being installed.
   (MBUX must remain switched on for this purpose)
   

7. To complete the map update, restart the system.
   

8. The map update is now completed.
   

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>