Mercedes-Benz EQB 243 584 71 05 Car Instruction Manual
- June 1, 2024
- Mercedes-Benz
Table of Contents
- EQB 243 584 71 05 Car
- Specifications
- Product Information
- Usage Instructions
- Vehicle Operation
- Documents and Components
- Changes and Updates
- Q: Where can I find additional information about Mercedes-Benz
- Q: What should I do in case of a front passenger airbag
- NEVER use a rearward-facing child restraint system on a seat with an ENABLED
- Observe notes on material damage.
- Select one of the following menu items in the Digital Operator’s Manual:
- Make sure that the tire pressures are correct.
- Do not carry any unnecessary weight (e.g. roof luggage racks once you no
- Monitor energy consumption.
- Adhere to the service intervals. A regularly serviced vehicle will
- Always have maintenance work carried out at a qualified specialist workshop.
- Drive carefully and maintain a suitable distance from the vehicle in front.
- Avoid frequent, sudden acceleration and braking.
- Drive in a way that conserves energy. Pay attention to the ECO display for
- Dispose of defective high-voltage batteries at a qualified specialist
- Do not install accessory parts such as audio systems in these areas.
- Do not carry out repairs or welding.
- Have accessories retrofitted at a qualified specialist workshop.
- Add the desired on-demand feature for the vehicle to the shopping basket in
- Complete the order. The on-demand feature is activated when operating the
- Switch the vehicle off and lock it. # Unlock the vehicle after about two
- Always have the prescribed service and maintenance work or any required
- Never tamper with the wiring and electronic component parts or their
- You should have all work on electrical and electronic components carried out
- Have the vehicle checked and repaired immediately at a qualified specialist
- If driving safety is impaired during the rest of the journey, stop
- Never make any modifications to the high-voltage on-board electrical system.
- Do not switch on or use the vehicle if its high-voltage on-board electrical
- Never touch damaged components of the high-voltage on-board electrical
- After an accident, do not touch any components of the high-voltage on-board
- After an accident, have the vehicle transported away.
- Have the components of the high-voltage on-board electrical system checked
- For safety reasons, we recommend that you use and connect only products
- Stow all objects in the vehicle securely so that they cannot get into the
- Make sure that there is always sufficient clearance for the pedals.
- Always install the floor mats securely and as prescribed.
- Do not use loose floor mats and do not place floor mats on top of one
- Always adapt your speed and driving style to the vehicle’s driving
- Put the seat in the correct position.
- Fasten seat belts correctly. Pregnant women must take particular care to
- Observe the following information.
- Always ensure that all vehicle occupants have their seat belts fastened
- Always secure persons under 5 ft (1.50 m) tall in a suitable restraint
- Always engage seat belt tongue 2 of the seat belt into seat belt buckle 1 of
- Have the restraint system checked and repaired immediately at a qualified
- Have the automatic high-voltage emergency shutoff checked and repaired
- After an accident, switch off the vehicle immediately.
- Do not stow any objects under the front passenger seat.
- When the front passenger seat is occupied, ensure that no objects have
- Both before and during the journey, ensure that the status of the front
- NEVER use a rearward-facing child restraint system on a seat with an ENABLED
- Only one person should use each seat belt at any one time.
- Activate or deactivate Belt adjustment.
- Adjust the seat properly before beginning your journey.
- Always ensure that the seat backrest is in an almost vertical position and
- Before starting the journey, make sure that there are no objects around the
- Always stow and secure objects correctly.
- Before commencing your journey, make sure that no objects are stowed in the
- Use only protective covers approved by Mercedes-Benz for the seat in
- Never leave animals in the vehicle unattended.
- Always correctly secure animals while driving, e.g. using a suitable animal
- Never alter the parts of the restraint system.
- Never tamper with the wiring or any electronic component parts or their
- Never modify the seat belt system, for example the seat belt, seat belt
- Make sure that the seat belts are undamaged, not worn and clean.
- Always have the seat belts checked immediately after an accident at a
- Do not touch the air bag parts.
- Have a deployed air bag replaced at a qualified specialist workshop as soon
- Have the vehicle towed to a qualified specialist workshop in order to have
- Press the release button in the seat belt buckle and guide the seat belt
- Never place objects (e.g. cushions) under or behind the child restraint
- Use child restraint systems only with the original cover designed for them.
- Always replace damaged covers with genuine covers.
- Always comply with the manufacturer’s installation instructions for the
- Always fit child restraint systems correctly, even if they are transported
- Never modify a child restraint system.
- Only affix accessories which have been specially approved for this child
- Always immediately replace child restraint systems that have been damaged or
- Have the securing systems for the child restraint systems checked at a
- Always make sure that the child restraint system is not exposed to direct
- Cover the child restraint system with a blanket, for example.
- If the child restraint system has been exposed to direct sunlight, allow it
- Never leave children unattended in the vehicle.
- Never leave children unattended in the vehicle.
- When leaving the vehicle, always take the SmartKey with you and lock the
- Keep the SmartKey out of the reach of children.
- Always ensure that the co-driver airbag is disabled. The PASSENGER AIR BAG
- NEVER use a rearward-facing child restraint system on a seat with an ENABLED
- Do not place any objects between the seat surface and the child restraint
- Make sure that the entire base of the child restraint system rests on the
- The backrest of a forward-facing child restraint system must, as far as
- Always comply with the installation instructions from the child restraint
- Always ensure that the co-driver airbag is disabled. The PASSENGER AIR BAG
- NEVER use a rearward-facing child restraint system on a seat with an ENABLED
- Always move the front-passenger seat as far back as possible. Always make
- Make sure that the child’s feet do not touch the front seat. If necessary,
- When using a rearward-facing child restraint system on a rear seat: adjust
- When using a forward-facing child restraint system with integrated child
- The child restraint system must not be put under strain between the roof and
- Adjust the vehicle head restraints so that the child restraint system is not
- When using a rearward-facing child restraint system on a rear seat: adjust
- Also secure Top Tether if present (/ page 65).
- When using a forward-facing child restraint system with integrated child
- The backrest of the forward-facing child restraint system must, as far as
- The child restraint system must not be put under strain between the roof and
- Adjust the vehicle head restraints so that the child restraint system is not
- Make sure that the child’s feet do not touch the front seat. If necessary,
- Observe the notes on rearward-facing and forward-facing child restraint
- When using a forward-facing child restraint system with integrated child
- The backrest of the forward-facing child restraint system must, as far as
- The child restraint system must not be put under strain between the roof and
- Adjust the vehicle head restraints so that the child restraint system is not
- Never place objects (e.g. cushions) under or behind the child restraint
- Set the front passenger seat as far back as possible and move the seat into
- Fully retract the seat cushion length adjustment.
- Adjust the seat cushion inclination so that the front edge of the seat
- Set the seat backrest to the most vertical position possible.
- Stop the vehicle immediately in accordance with the traffic conditions.
- Activate the special seat belt retractor again and correctly secure the
- When installing a child restraint system, always observe the manufacturer’s
- Pull the seat belt smoothly from the seat belt outlet.
- Engage the seat belt tongue in the belt buckle.
- Pull the seat belt out fully and let the inertia reel retract it again. When
- Push the child restraint system down until the seat belt sits tightly.
- Press the release button of the seat belt buckle.
- Hold the seat belt tongue and guide back to the seat belt outlet.
- Make sure that the rear bench seat, the rear seat and the seat backrest are
- If the child is secured in a LATCH-type (ISOFIX) child restraint system with
- Before every journey, make sure that the ISOFIX/LATCH child restraint system
- Attach the ISOFIX/LATCH child restraint system to both LATCH-type (ISOFIX)
- Attach the ISOFIX/LATCH child restraint system to both LATCH-type (ISOFIX)
- Always lock rear seat backrests after installing Top Tether belts.
- Observe the lock verification indicator.
- If necessary, slide head restraint 1 upwards (/ page 105).
- Install the ISOFIX or belt-secured child restraint system with Top Tether.
- Guide Top Tether belt 4 under head restraint 1 between the two head
- Hook Top Tether hook 3 into Top Tether anchorage 2 without twisting.
- Tension Top Tether belt 4. In doing so, comply with the child restraint
- If necessary, slide head restraint 1 downwards (/ page 105). Make sure that
- Make sure that the rear bench seat, the rear seat and the seat backrest are
- For a child restraint system in the “Universal” or “Semi-Universal”
- Install the child restraint system. The entire base of the child restraint
- Always make sure that the shoulder belt strap is correctly routed from the
- When installing on the rear seat: also secure Top Tether if present.
- When installing on the front passenger seat: if necessary, adjust the seat
- Never leave children unattended in the vehicle.
- When leaving the vehicle, always take the SmartKey with you and lock the
- Keep the SmartKey out of the reach of children.
- Always activate the installed child safety locks if children are traveling
- Never leave children unattended in the vehicle.
- When leaving the vehicle, always take the SmartKey with you and lock the
- Press the lever in direction 1 (activate) or 2 (deactivate).
- Make sure that the child-proof locks are working properly.
- To activate/deactivate: press button 2.
- Activate or deactivate the function.
- Never leave children unattended in the vehicle.
- When leaving the vehicle, always take the key with you and lock the vehicle.
- Keep the key out of reach of children. * NOTE Damage to the SmartKey caused
- To activate: press button 1 for approximately one second. A visual and
- To deactivate: briefly press button 1 again.
- To switch between settings: press the Ü and ß buttons simultaneously for
- Press and hold the ß button on the SmartKey.
- With the key button ß pressed, immediately press key button Ü twice in quick
- Press release button 1. Emergency key 2 is pushed out slightly.
- Pull out mechanical key 2 until it engages in the intermediate position.
- Press release button 1 again and fully remove mechanical key 2.
- If batteries are swallowed or otherwise enter the body, seek immediate
- Press release knob 2 down fully and slide cover 1 in the direction of the
- Fold out cover 1 in the direction of the arrow and remove.
- Remove battery compartment 3 and take out
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
- Have the vehicle checked immediately at a qualified specialist workshop and,
- Mount the license plate directly on the license plate holder without
- Mount the license plate so that it does not protrude above or to the side of
- Check the charge level of the battery.
- If the charge level is low, charge the battery, e.g. by driving a
- Only buckle the seat belts as intended.
- Store objects in a suitable place.
- Always ensure that an unused seat belt is fully retracted.
- Make sure that the seat belt is not trapped.
EQB 243 584 71 05 Car
“`html
Specifications
- Order no.: P243 0448 13
- Part no.: 243 584 71 05
- Edition: B-2024
- Manufacturer: MercedesBenz AG, Germany
- Date: As at 30.03.23
Product Information
Welcome to the world of Mercedes-Benz! The Operator’s Manual
provides comprehensive information about operating your vehicle,
services, and warranty details. It includes crucial safety warnings
and instructions for the proper use of features like airbags and
child restraints.
Usage Instructions
Vehicle Operation
Before driving, carefully read the Operator’s Manual to
familiarize yourself with your vehicle. Follow the instructions and
warnings for your safety and to prevent damage to the vehicle or
injury to occupants.
Documents and Components
Your vehicle may have different equipment based on model, order,
national version, and availability. Ensure you have the following
documents in the vehicle at all times:
- Digital Operator’s Manual
- Printed Operator’s Manual
- Maintenance Booklet
- Supplementary manuals for specific equipment
- Supplementary documents
Changes and Updates
Mercedes-Benz may introduce changes in design, equipment, and
technical features. Keep your Operator’s Manual updated and refer
to official websites for further information.
FAQs
Q: Where can I find additional information about Mercedes-Benz
vehicles?
A: Additional information about Mercedes-Benz vehicles can be
found on the following websites: MBUSA (USA),
Mercedes-Benz Canada
(Canada).
Q: What should I do in case of a front passenger airbag
warning?
A: If the front passenger airbag is enabled, NEVER use a
rearward-facing child restraint system on that seat to avoid
serious injury or death to the child. Refer to the Children in the
vehicle chapter for more details.
“`
Digital in the vehicle
Explore the Operator’s Manual in the multimedia system under “Vehicle”. Begin
with Quick Start and discover highlights and useful tips.
Vehicle document wallet
This contains a physical copy of comprehensive information about operating
your vehicle and about services and your vehicle’s warranty.
É2435847105]ËÍ
2435847105
Order no. P243 0448 13 Part no. 243 584 71 05 Edition B-2024
EQB
EQB
Operator’s Manual
Front passenger air bag warning
& WARNING Risk of injury or fatal injuries if the front passenger air bag is
enabled
If the front passenger air bag is enabled, a child on the front passenger seat
may be struck by the front passenger air bag in the event of an accident.
NEVER use a rearward-facing child restraint system on a seat with an ENABLED
FRONT AIR BAG. This can result in the DEATH of or SERIOUS INJURY to the CHILD.
Observe the chapter “Children in the vehicle”.
Air bag warning sticker for USA and Canada
Publication details
Internet Further information about Mercedes-Benz vehicles and about
MercedesBenz AG can be found on the following websites:
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only)
Documentation team ©MercedesBenz AG: Not to be reprinted, translated or
otherwise reproduced, in whole or in part, without written permission from
MercedesBenz AG.
Vehicle manufacturer MercedesBenz AG
Mercedesstraße 120
70372 Stuttgart
Germany
As at 30.03.23
Welcome to the world of Mercedes-Benz
Before your first drive, please read this Operator’s Manual carefully and
familiarize yourself with your vehicle. For your own safety and a longer
service life of the vehicle, follow the instructions and warning notices in
this Operator’s Manual. Disregarding them may lead to damage to the vehicle or
injury to people.
Damage to the vehicle resulting from the disregard of the instructions is not
covered by the Mercedes-Benz Limited warranty.
The standard equipment and product description of your vehicle may vary and
depends on the following factors:
R Model
R Order
R National version
R Availability
Your vehicle may therefore differ from that shown in the descriptions and
illustrations in individual cases.
Mercedes-Benz reserves the right to introduce changes in the following areas:
R Design R Equipment R Technical features
The following documents are components of the vehicle: R Digital Operator’s
Manual R Printed Operator’s Manual R Maintenance Booklet R Supplementary
manuals relating to specific
equipment R Supplementary documents
Keep these documents in the vehicle at all times. Ensure that all documents
are in the vehicle or passed on in the event of sale or rental. Mercedes-Benz
USA, LLC Mercedes-Benz Canada, Inc. A Mercedes-Benz Group AG Company
2435847105
2435847105
2 Contents
Symbols …………………………………………………. 5
At a glance ……………………………………………… 6 Cockpit ………………………………………………….. 6 Indicator and
warning lamps (standard) ……….. 8 Indicator and warning lamps (widescreen
cockpit) ……………………………………………….. 10 Overhead control panel …………………………… 12 Door
operating unit and seat adjustment ……. 14 Emergencies and breakdowns …………………..
16
Digital Operator’s Manual ………………………… 18 Calling up the Digital Operator’s
Manual …….. 18
General notes ……………………………………….. 19 Protection of the environment ………………….. 19
Mercedes-Benz GenuineParts …………………… 19 Operator’s Manual …………………………………. 20
Touch-sensitive controls ………………………….. 21 Mercedes me App ………………………………….. 21
Service and vehicle operation …………………… 22 Operating safety …………………………………….. 23
Fitting the license plate to the front license plate holder ………………………………… 26
National information for components relevant to radio regulation ……………………………
26 Diagnostics connection …………………………… 26 Qualified specialist workshop
…………………… 28 Correct use of the vehicle ……………………….. 28 Sport Utility Vehicle
………………………………… 28 Notes for persons with electronic medical aids
…………………………………………………….. 29 Problems with your vehicle ………………………. 30 Reporting
safety defects ………………………….. 30 Limited Warranty ……………………………………. 31 QR code for
rescue card …………………………. 31 Data storage …………………………………………. 31 Copyright
……………………………………………… 35
Occupant safety …………………………………….. 37 Brief overview of the most important
points ………………………………………………….. 37 Information on the automatic functions of the
restraint system ……………………………….. 45 Purpose and function of the restraint
system ……………………………………………………… 47 Seat belts …………………………………………….. 52
Airbags ………………………………………………… 53
Children in the vehicle …………………………….. 54 Brief overview of most important
points ……… 54 Important safety notes ……………………………. 55 Suitable child restraint
systems for the transport of children ………………………………. 60 Securing the child
restraint system ……………. 61 Child safety locks …………………………………… 67 Occupant
presence reminder …………………… 68
Opening and closing ……………………………….. 70 SmartKey ……………………………………………… 70 Doors
…………………………………………………… 74 Cargo compartment ……………………………….. 78 Side windows
………………………………………… 84 Sliding sunroof ………………………………………. 87 Anti-theft protection
……………………………….. 91
Seats and stowing ………………………………….. 94 Notes on the correct driver’s seat
position …. 94 Notes on the height limit on the third row of seats
………………………………………………… 95
Contents 3
Notes on grab handles ……………………………. 95 Seats …………………………………………………… 95 Steering
wheel …………………………………….. 109 Easy entry and exit feature …………………….. 111 Memory
function ………………………………….. 112 Stowage areas …………………………………….. 113 Sockets
………………………………………………. 127 Wireless charging of the mobile phone and connection
with the exterior antenna …. 129 Installing/removing the floor mats …………… 131
Light and visibility …………………………………. 132 Exterior lighting ……………………………………. 132
Interior lighting …………………………………….. 136 Windshield wiper and windshield washer
system ……………………………………………….. 138 Mirrors ……………………………………………….. 142
Climate control ……………………………………. 146 Overview of climate control systems …………
146 Operating the climate control system ………. 146
Driving and parking ………………………………. 153 Driving ……………………………………………….. 153 DYNAMIC
SELECT ………………………………… 164 Transmission ……………………………………….. 167 Function of 4MATIC
………………………………. 169 Charge the high-voltage battery ………………. 170 Parking
………………………………………………. 187 Driving and driving safety systems …………… 194 Vehicle
towing instructions …………………….. 244
Driver’s display ……………………………………. 245 Notes on the driver display ……………………..
245 Notes on the range ………………………………. 245 Operating the driver display
……………………. 246 Driver display menus …………………………….. 246 Head-up Display
…………………………………… 247 Overview of status indicators on the driver display
……………………………………………….. 248
MBUX multimedia system ………………………. 250 Overview and operation …………………………. 250
System settings …………………………………… 260 Drive system settings ……………………………. 265
Navigation and traffic ……………………………. 265
Telephone …………………………………………… 277 Mercedes me Apps ………………………………. 280 Mercedes-
Benz emergency call system ……. 287 Radio & media ……………………………………… 291 Sound
settings …………………………………….. 297
Maintenance and care …………………………… 298 ASSYST PLUS service interval display ……….
298 Maintenance Management …………………….. 299 Telediagnosis ………………………………………. 299
Engine compartment …………………………….. 300 Checking the brake lining thickness ………….
303 Cleaning and care ………………………………… 304
Breakdown assistance …………………………… 313 Emergency ………………………………………….. 313 Flat
tire ………………………………………………. 315 Battery (vehicle) …………………………………… 322 Tow starting
or towing away …………………… 325 Electrical fuses …………………………………….. 330
4 Contents
Wheels and tires ………………………………….. 334 Notes on noise or unusual handling characteristics …………………………………………… 334 Notes on regularly inspecting wheels and tires …………………………………………………… 334 Notes on snow chains …………………………… 335 Tire pressure ……………………………………….. 335 Loading the vehicle ………………………………. 341 Tire labeling ………………………………………… 345 Definition of terms for tires and loading ……. 351 Changing a wheel …………………………………. 353 Emergency spare wheel …………………………. 361
Display messages and warning/indicator lamps …………………………………………………. 372 Display
messages …………………………………. 372 Warning and indicator lamps ………………….. 424
Index …………………………………………………. 439
Technical data ……………………………………… 363 Notes on technical data ………………………… 363 Vehicle electronics ……………………………….. 363 Radio regulations …………………………………. 365 Vehicle identification plate, VIN and engine number overview ………………………… 365 Operating fluids ……………………………………. 367 Vehicle data ………………………………………… 370
In this Operator’s Manual, you will find the following symbols:
& WARNING Danger due to failure to observe the warning notices
Warning notices draw your attention to hazards that may endanger your health
or life, or the health or life of others. # Observe the warning notices.
+ ENVIRONMENTAL NOTE Environmental damage due to failure to observe
environmental notes
Environmental notes include information on environmentally responsible
behavior or environmentally responsible disposal. # Observe environmental
notes.
Observe notes on material damage.
% These symbols indicate useful instructions or further information that could be helpful to you.
Instruction
(/ page) Further information on a topic
Display Display in the central display
4 Highest menu level, which is to be selected in the multimedia system
5
Relevant submenus, which are to be
selected in the multimedia system
Indicates a cause
- NOTE Damage to property due to failure to observe notes on material damage
Notes on material damage inform you of risks which may lead to your vehicle being damaged.
Symbols 5
6 At a glance Cockpit Left-hand drive vehicles
1 ± Increases recuperation q Reduces recuperation
2 Combination switch 3 Driver display 4 DIRECT SELECT lever 5 ü Start/stop
button 6 Central display 7 Climate control systems 8 £ Hazard warning light
system 9 PASSENGER AIR BAG indicator lamps A Glove box B Storage compartment C
Cup holder D c Active Parking Assist E Stowage space F 8 Controller for volume
and switching
sound on/off
At a glance Cockpit 7
161
Ü Switches the MBUX multimedia system
251
161
on/off
133 G DYNAMIC SELECT button
166
248 H Control panel for the MBUX multimedia system
251
167 I Adjusts the steering wheel
109
156
J ý Switches the steering wheel heater on/off
110
251 K Control panel:
146
Driver display
248
134
Cruise control
202
42
I Active Distance Assist DISTRONIC
206
116 L Diagnostics connection
26
116 M Opens the hood
300
N ! Electric parking brake
239 O Light switch
190
132
251
8 At a glance Indicator and warning lamps (standard) Standard driver display
1 6 Restraint system 2 # Electrical malfunction 3 #! Turn signal lights 4 H
Mercedes-Benz emergency call system 5 L Distance warning 6 _ Reduced power 7 !
Electric parking brake (yellow) 8 Electric parking brake (red)
F USA only ! Canada only 9 Brakes (red) $ USA only J Canada only é
Recuperative Brake System, USA only J Brakes (yellow), Canada only A õ
Operational readiness of drive system
At a glance Indicator and warning lamps (standard) 9
426 B R Rear fog light
428 C R Range
133 D Charge level display
436 E K High beam
433
L Low beam
428
T Parking lamp
430 F Ú System error
430 G ï Indicator lamp inoperative
H ! ABS
I h Tire pressure monitor
430 J Ù Power steering (red)
Ù Power steering (yellow)
K å ESP® OFF
430
÷ ESP®
430 L ü Seat belt
156
133
133
132
132
428
433
437
429
429
433
433
426
10 At a glance Indicator and warning lamps (widescreen cockpit) Widescreen driver display
1 #! Turn signal lights 2 Ú System error 3 # Electrical malfunction 4 Ù Power
steering (red)
Ù Power steering (yellow) 5 6 Restraint system 6 ü Seat belt 7 L Distance
warning 8 ! ABS 9 h Tire pressure monitoring system A å ESP® OFF
÷ ESP® B _ Reduced power C õ Operational readiness of drive system D !
Electric parking brake (yellow)
At a glance Indicator and warning lamps (widescreen cockpit) 11
133 E Electric parking brake (red)
428
F USA only
428
! Canada only
429 F Brakes (red)
429
$ USA only
426
J Canada only
426
é Recuperative Brake System, USA only
433
J Brakes (yellow), Canada only
433 G R Range
437 H Charge level display
433 I K High beam
433
L Low beam
428
T Side lights
156 J R Rear fog light
430 K H Mercedes-Benz emergency call system
430
430
430
430
133
132
132
133
436
12 At a glance Overhead control panel
1 Sun visors
2 p Switches the left-hand reading lamp
on/off
3 | Switches automatic interior lighting con-
trol on/off
4 c Switches the front interior lighting on/off
5 u Switches the rear interior lighting on/off
6 p Switches the right-hand reading lamp
on/off
At a glance Overhead control panel 13
7 ; me button
136 8 G SOS button
9 3 Opens/closes the panorama roof with
136
power tilt/sliding panel
3 Opens/closes the roller sunblind 136 A Inside rear-view mirror 136
136
280
280
87
87
143
14 At a glance Door operating unit and seat adjustment
1 V Operates the memory function
2 Adjusts the seats electrically
3 w Switches the seat heating on/off
4 s Switches the seat ventilation on/off
5 W Opens/closes the rear left side window
6 W Opens/closes the left side window
7 Í Operates the outside mirrors
8 q Opens/closes the tailgate
9 W Opens/closes the right side window
A W Opens/closes the rear right side window
B S Child safety lock for the rear side win-
dows
At a glance Door operating unit and seat adjustment 15
113 C Opens the door 100 D ß Ü Locks/unlocks the vehicle 107 E Adjusts the
head restraints 108 F Configuring the seat settings
84 G Adjusting the seat backrest inclination 84 H Adjusts the seat height 142
I Adjusts the seat cushion inclination 78 J Adjusting the seat fore-and-aft
position 84 K Adjusts the seat cushion length 84 68
74
74
104
106
98
98
98
98
98
16 At a glance Emergencies and breakdowns
1 B-pillar with: QR code for accessing the rescue card
2 Safety vests 3 ; me button
G SOS button 4 £ Hazard warning light system 5 Checking and topping up
operating fluids 6 Operating the high-voltage disconnect device 7 Towing away
At a glance Emergencies and breakdowns 17
8 Flat tire
31 9 Socket flap with:
313
information label on tire pressure
280
QR code for accessing the rescue card
280 A Towing away
134 B TIREFIT kit
367 C Warning triangle
153 D First-aid kit (soft sided)
325
315
337
31
325
317
314
315
18 Digital Operator’s Manual
Calling up the Digital Operator’s Manual
Multimedia system:
4 © 5 Settings 5 Info 5 Operator’s Manual 5 Open Digital Operator’s Manual
The Digital Operator’s Manual describes the functions and operation of the
vehicle and the multimedia system.
Select one of the following menu items in the Digital Operator’s Manual:
R Quick start: find the first steps towards adjusting your seat (driver’s
side).
R Tips: find information that prepares you for certain everyday situations
with your vehicle.
R Animations: watch animations of the vehicle functions.
R Messages: receive additional information about the messages in the driver’s
display.
R Language: select the language for the Digital Operator’s Manual.
You can search for keywords using the search field Search, in order to find
quick answers to questions about the operation of the vehicle.
1 Menu 2 Search 3 Back 4 Contents section
Some sections in the Digital Operator’s Manual, such as warning notes, can be
expanded and collapsed.
Additional methods of calling up the Digital Operator’s Manual:
Driver’s display: call up brief information as display messages in the
driver’s display
MBUX Voice Assistant: call up via the voice control system
Global search: call up search results for contents of the Digital Operator’s
Manual in the home screen
For safety reasons, the Digital Operator’s Manual is deactivated while
driving.
Protection of the environment
+ ENVIRONMENTAL NOTE Environmental damage due to operating conditions and
personal driving style
Operate your vehicle in an environmentally responsible manner to help protect
the environment. Please observe the following recommendations on operating
conditions and personal driving style.
Operating conditions:
Make sure that the tire pressures are correct.
Do not carry any unnecessary weight (e.g. roof luggage racks once you no
longer need them).
Monitor energy consumption.
Adhere to the service intervals. A regularly serviced vehicle will
contribute to environmental protection.
Always have maintenance work carried out at a qualified specialist workshop.
Personal driving style:
Drive carefully and maintain a suitable distance from the vehicle in front.
Avoid frequent, sudden acceleration and braking.
Drive in a way that conserves energy. Pay attention to the ECO display for
an economical driving style.
+ ENVIRONMENTAL NOTE Environmental pollution caused by irresponsible disposal
of the high-voltage battery
A high-voltage battery contains materials which are harmful to the
environment.
Dispose of defective high-voltage batteries at a qualified specialist
workshop.
Environmental issues and recommendations: It is recommended that you re-use or
recycle materials instead of just disposing of them.
The relevant environmental guidelines and regulations serve to protect the
environment and must be strictly observed.
General notes 19
Mercedes-Benz GenuineParts
+ ENVIRONMENTAL NOTE Environmental damage due to not using recycled
reconditioned components
MercedesBenz AG offers recycled reconditioned components and parts with the
same quality as new parts. The same entitlement from the Limited Warranty is
valid as for new parts. # Use recycled reconditioned components
and parts from MercedesBenz AG.
- NOTE Impairment of the operating efficiency of the restraint systems from installing accessory parts or from repairs or welding
Air bags and Emergency Tensioning Devices, as well as control units and sensors for the restraint systems, may be installed in the following areas of your vehicle: R doors
20 General notes
R door pillars
R sill
R seats
R cockpit
R instrument display
R center console
R lateral roof frame
Do not install accessory parts such as audio systems in these areas.
Do not carry out repairs or welding.
Have accessories retrofitted at a qualified specialist workshop.
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety that have not been approved by Mercedes-Benz. Safety-critical systems (e.g. the brake system) may malfunction. Use only Mercedes-Benz GenuineParts or parts of equal quality. Use only tires, wheels and accessory parts that have been specifically approved for your vehicle model.
Mercedes-Benz GenuineParts are subject to strict quality inspections. Each
part has been specially developed, manufactured or selected for Mercedes-Benz
vehicles and adapted to them. Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 different Mercedes-Benz GenuineParts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of Mercedes-Benz
GenuineParts for necessary service and repair work. In addition, strategically
located parts delivery centers provide for quick and reliable parts service.
Always specify the vehicle identification number (VIN) (/ page 365) when
ordering MercedesBenz GenuineParts.
Operator’s Manual
This Operator’s Manual and the Digital Operator’s Manual in the vehicle
describe the following models and the standard and special equipment for your
vehicle:
R The models and the standard and special equipment available at the time of
this Operator’s Manual going to press.
R The models and the standard and special equipment only available in certain
countries.
R The models and the standard and special equipment, which will only be
available at a later date.
Note that your vehicle may not have all features described. This is also the
case for systems relevant to safety. Therefore, the equipment on your vehicle
may differ from that in the descriptions and illustrations.
The original purchase agreement for your vehicle contains a list of the
equipment in your vehicle at the time of delivery.
General notes 21
Should you have any questions concerning equipment and operation, please
consult an authorized Mercedes-Benz Center. % Please bear in mind that all the
speed values
stated in this Operator’s Manual are approximate and are subject to a certain
tolerance.
The Operator’s Manual, Supplement, further supplementary documents and
Maintenance Booklet are important documents and should be kept in the vehicle.
Touch-sensitive controls
In addition to conventional switches and buttons, your vehicle is equipped
with touch-sensitive controls.
These are located in the following areas of your vehicle:
R Roof and door control panel
R Climate control
R Steering wheel
R MBUX multimedia system
The controls have touch-sensitive user interface surfaces. You can control
these surfaces by pressing or swiping to adjust settings or to trigger
functions, for example.
The touch-sensitive interface on the touchscreen also provides haptic feedback
in the form of pulses, vibrations or changes in the surface structure, for
example.
You will receive haptic feedback in the following situations, for example:
R When pressing a button on the user interface
R When scrolling in a list or table
R When you reach a new area on the user interface, e.g. a pop-up window
When using touch-sensitive user interfaces, note the following points to avoid
problems:
R Do not affix stickers or similar objects to the surfaces.
R Do not attach smartphone holders or other mountings to the surface of the
central display.
R Keep the surfaces protected from moisture and wet conditions.
R Keep the surfaces free of dust and dirt (/ page 310).
Some touch-sensitive controls have both a symbol and integrated indicator
lamps. Be sure to press on the symbol of the control element when using it.
Mercedes me App Notes about the on-demand feature
You can also activate various functions (ondemand feature) subsequently via
Mercedes me after purchasing your vehicle. Information is available at any
authorized Mercedes-Benz Center.
Activating on-demand feature using Mercedes me
Requirements R The vehicle has a wireless connection.
22 General notes
R The vehicle is linked to the Mercedes me user account.
Ordering and activating on-demand feature
Add the desired on-demand feature for the vehicle to the shopping basket in
the Mercedes me Store.
Complete the order. The on-demand feature is activated when operating the
vehicle.
Speeding up activation
Switch the vehicle off and lock it. # Unlock the vehicle after about two
minutes
and switch on the vehicle. The on-demand feature has been activated. For some
features, a notification also appears in the vehicle’s multimedia system.
If the activation was not successful, repeat the process.
Service and vehicle operation
Vehicle operation outside the USA or Canada
When you are abroad with your vehicle, observe the following points:
R service points or replacement parts may not be available immediately.
Some Mercedes-Benz models are available in Europe through our European
Delivery Program. For more information, please consult a MercedesBenz Service
Center, or write to one of the following addresses: In the USA: Mercedes-Benz
USA, LLC One Mercedes-Benz Drive Sandy Springs, GA 30328 In Canada: Mercedes-
Benz Canada, Inc. 2680 Matheson Blvd E, Suite 500 Mississauga, ON L4W 0A5
Maintenance
Your customer advisor confirms the service in the service report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the
case of a breakdown. Your calls to the toll-free Roadside Assistance Hotline
are answered by our agents 24 hours a day, 365 days a year. 1-800-FOR-MERCedes
(1-800-367-6372) (USA)
1-800-387-0100 (Canada) You can find
further information in the MercedesBenz Roadside Assistance Program brochure
(USA) or the “Roadside Assistance” section in the Service and Warranty booklet
(Canada). You will find both in the vehicle document wallet.
Change of address or change of ownership
In the event of a change of address, please send us the “Notification of
address change” in the Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center (USA) on the hotline number 1-800
-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. We can then reach you
in a timely fashion, if necessary.
If you sell your Mercedes, please leave all literature in the vehicle so that
it is available to the next owner. If you have purchased a used vehicle,
please send us the “Notice of Purchase of Used Car” in the Service and
Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center
(USA) at the hotline number 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service
(Canada) at 1-800-387-0100.
Possible danger due to substances hazardous to health
In compliance with Proposition 65 (“Prop65”), the following detachable label
has been added to each vehicle sold in California:
Operating safety
& WARNING Risk of accident due to malfunctions or system failures
If you do not have the prescribed service/ maintenance work or any required
repairs carried out, this could result in malfunctions or system failures.
Always have the prescribed service and maintenance work or any required
repairs carried out in a qualified specialist workshop.
General notes 23
& WARNING Risk of accident or injury due to incorrect modifications on
electronic component parts
Modification of electronic components, their software or wiring could impair
their function and/or the function of other networked component parts or
safety-relevant systems.
This can endanger the operating safety of the vehicle.
Never tamper with the wiring and electronic component parts or their
software.
You should have all work on electrical and electronic components carried out
at a qualified specialist workshop.
Observe the “On-board electronics” section in “Technical data”.
24 General notes
-
NOTE Impairment of the operating efficiency of the vehicle or individual components due to tampering with the on-board electronics
The vehicle is equipped by the manufacturer with various safety mechanisms that interact with each other.
If the system detects tampering with the onboard electronics due to an unauthorized modification of control units and/or their software/data, this may have the following effects:
R Individual vehicle functions are (temporarily) no longer operational.
R The overall vehicle is (temporarily) no longer operational.Have the vehicle checked immediately at a qualified specialist workshop and,
if necessary, reset to factory settings.
-
NOTE Damage to the vehicle caused by driving too fast and by blows to the underbody and chassis parts
The vehicle can be damaged in the following cases in particular:
R The underside of the vehicle makes contact with the ground, e.g. on a high curb or an unpaved road.
R The vehicle drives too quickly over an obstacle, e.g. a curb, a speed bump or a pothole.
R A heavy object hits the underbody or chassis components.
In these or similar situations, the vehicle body, the underbody, chassis components, wheels or tires and parts of the high-voltage battery could be damaged even if this is not visible. Components that have been damaged in this way can fail unexpectedly or, in the event of an accident, may not absorb the loads that arise as intended.
Have the vehicle checked and repaired immediately at a qualified specialist
workshop.
or
If driving safety is impaired during the rest of the journey, stop
immediately paying attention to the traffic situation and notify a qualified
specialist workshop.
Electric vehicles have an electric motor. The electric motor is supplied with
voltage via the vehicle’s high-voltage electrical system.
& DANGER Risk of death and fire due to modified and/or damaged components of
the high-voltage on-board electrical system
The vehicle’s high-voltage on-board electrical system is under high voltage.
If you modify component parts in the vehicle’s high-voltage on-board
electrical system or touch damaged component parts, you may be electrocuted.
In
addition, modified and/or damaged components may cause a fire.
In the event of an accident or impact to the underbody, components of the
high-voltage electrical system may be damaged although the damage is not
visible.
Never make any modifications to the high-voltage on-board electrical system.
Do not switch on or use the vehicle if its high-voltage on-board electrical
system components have been modified or damaged.
Never touch damaged components of the high-voltage on-board electrical
system.
After an accident, do not touch any components of the high-voltage on-board
electrical system.
After an accident, have the vehicle transported away.
Have the components of the high-voltage on-board electrical system checked
at a
qualified specialist workshop and replaced if necessary.
The components of the vehicle’s high-voltage onboard electrical system are
marked with yellow warning stickers. The cables of the vehicle’s highvoltage
electrical system are orange in color.
General notes 25
High-voltage components that can become very hot are marked with an additional warning sticker:
Example
Vehicles with electric motors generate significantly less noise when
stationary and while driving than vehicles with internal combustion engines.
The vehicle therefore may not be heard by other road users due to the
significantly reduced idling and driving noise.
It is for this reason that the vehicle is equipped with a sound generator,
which serves as an acoustic vehicle alerting system (AVAS). This safety system
is prescribed by law.
26 General notes
The outside sound produced by the sound generator (AVAS) can be heard in the
vehicle interior at low speeds and does not represent a malfunction.
Fitting the license plate to the front license plate holder
- NOTE Malfunctions and system failures due to incorrect mounting of the license plate on the front license plate holder
If the license plate is incorrectly mounted on the front license plate holder, sensors, cameras or driving and safety systems may malfunction or fail.
Observe the following points when mounting the license plate on the front license plate holder:Mount the license plate directly on the license plate holder without
advertising media or other holders.
Mount the license plate so that it does not protrude above or to the side of
the license plate adapter.
National information for components relevant to radio regulation
Information on crossing national borders You must observe the radio
regulations for the country in which you are currently operating your vehicle.
Wireless vehicle components
USA: “Radio based devices of this vehicle comply with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: 1) These devices
may not cause harmful interference, and 2) These devices must accept any
interference received, including interference that may cause undesired
operation.Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.” Canada: “This vehicle contains licence-exempt
transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Can-
ada’s licence-exempt RSS(s). Operation is subject to the following two
conditions: (1) These devices may not cause interference. (2) These devices
must accept any interference, including interference that may cause undesired
operation of the devices.” “Les émetteurs/récepteurs dans cette véhicule sont
conforme aux CNR d’Innovation, Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : 1) Ces appareils ne doivent pas
produire de brouillage; 2) Ces appareils doivent accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d’en compromettre
le fonctionnement.”
Diagnostics connection
The diagnostics connection is a technical interface in the vehicle. It is
used, for example, in the context of repair and maintenance work or for
reading out vehicle data in a specialist workshop. Diagnostic devices should
therefore only be connected in a qualified specialist workshop.
& WARNING Risk of accident due to connecting devices to the diagnostics
connection
If you connect devices to the diagnostics connection of the vehicle, the
function of vehicle systems and operating safety may be impaired.
For safety reasons, we recommend that you use and connect only products
approved by an authorized MercedesBenz Service Center.
& WARNING Risk of accident due to objects in the driver’s footwell
Objects in the driver’s footwell may impede pedal travel or block a depressed
pedal.
This will jeopardize the operating and road safety of the vehicle.
Stow all objects in the vehicle securely so that they cannot get into the
driver’s footwell.
Make sure that there is always sufficient clearance for the pedals.
Always install the floor mats securely and as prescribed.
Do not use loose floor mats and do not place floor mats on top of one
another.
- NOTE Battery discharging from using devices connected to the diagnostics connection
Using devices at the diagnostics connection drains the battery.Check the charge level of the battery.
If the charge level is low, charge the battery, e.g. by driving a
considerable distance.
General notes 27
Connecting and using another device with the diagnostics connection can have
the following effects: R Malfunctions in the vehicle system R Permanent damage
to vehicle components Please refer to the warranty terms and conditions for
this matter.
28 General notes
Qualified specialist workshop
A Mercedes-Benz Service Center is a qualified specialist workshop. It has the
necessary special skills, tools and qualifications to correctly carry out the
work required on your vehicle. This particularly applies to safety-relevant
work.
Always have the following work on your vehicle carried out at a Mercedes-Benz
Service Center:
R Safety-relevant work
R Service and maintenance work
R Repair work
R Modifications as well as installations and conversions
R Work on electronic components
R Work on high-voltage components
MercedesBenz recommends a MercedesBenz Service Center.
Correct use of the vehicle
If you remove any warning stickers, you or others could fail to recognize
certain dangers. Leave warning stickers in position.
Observe the following information in particular when driving your vehicle:
R the safety notes in this Operator’s Manual, vehicle-specific supplements and
further supplementary documents
R technical data for the vehicle
R traffic laws and regulations of the country you are currently driving in
R laws pertaining to motor vehicles and safety standards of the country you
are currently driving in
R radio regulatory requirements of the country you are currently driving in
Sport Utility Vehicle
& WARNING Risk of accident when the center of gravity is too high
The vehicle may start to skid and rollover in the event of sudden steering
maneuvers and/or when the vehicle’s speed is not adapted to the road
conditions.
Always adapt your speed and driving style to the vehicle’s driving
characteristics and to the prevailing road and weather conditions.
USA
Canada
Utility vehicles have a significantly higher rollover rate than other types of
vehicles.
If this type of vehicle is not driven safely, an accident can occur, the
vehicle can roll over and occupants can suffer serious or even fatal injuries.
In a rollover crash, an unbelted person is significantly more likely to die
than a person wearing a seat belt.
You and all vehicle occupants should always wear your seat belts.
General notes 29
Notes for persons with electronic medical aids
Mercedes-Benz AG cannot, despite carefully developing vehicle systems,
completely rule out the interaction of vehicle systems with electronic medical
aids such as cardiac pacemakers.
In addition, there are components installed in the vehicle that, regardless of
the operating status of the vehicle, can generate magnetic fields on a par
with permanent magnets. These fields can be found, for example, in the area
around the multimedia and sound system or also in the area of the seats,
depending on the vehicle equipment.
For this reason, the following can occur in isolated cases, depending on the
aids used:
R Medical aids malfunctioning
R Adverse health effects
Observe the notes and warnings of the manufacturer of the medical aids; if in
doubt, contact the device manufacturer and/or your doctor. If there is
continuing uncertainty concerning the possibility of medical aids
malfunctioning, MercedesBenz AG recommends using only few electrical
vehicle systems and/or maintaining a distance from the components.
When charging the high-voltage battery, keep a distance of at least an arm’s
length between the medical aid and the following components:
R The power supply equipment
This includes charging stations in the form of a wallbox or a public charging
point, for example.
R Vehicle components carrying live voltage
This includes the charging cable and the charging control box, for example.
Only have repairs and maintenance work in the area of the following components
carried out at a qualified specialist workshop:
R Vehicle components carrying live voltage
R Transmission antenna
R Multimedia system and sound system
If you have any queries or suggestions, consult a qualified specialist
workshop.
30 General notes
Problems with your vehicle
If you should experience any problem with your vehicle, particularly one that
you believe may affect its safe operation, we urge you to contact a Mercedes-
Benz Service Center immediately to have the problem diagnosed and rectified.
If the problem is not resolved to your satisfaction there, please contact a
Mercedes-Benz Service Center again or write to one of the following addresses.
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Assistance Center
2680 Matheson Blvd E, Suite 500
Mississauga, ON L4W 0A5
Reporting safety defects
USA only: The following text is published as required of manufacturers under
Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the “National
Traffic and Motor Vehicle Safety Act of 1966”.
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY:
1-800-424-9153) ; go to
https://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh
Street, SW., Washington, DC 20590, USA.
You can also obtain other information about motor vehicle safety from
https://www.safercar.gov.
Canada only: The following text is published as required of manufacturers
under subsection 18.4 (4) of the Motor Vehicle Safety Regulations.
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport Canada in
addition to notifying Mercedes-Benz Canada Inc.
If Transport Canada received similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However, Transport Canada cannot become
involved in individual problems between you, your dealer, or Mercedes-Benz
Canada Inc.
To contact Transport Canada, you may call the Defect Investigations and
Recalls Division toll-free in Canada at
1-800-333-0510 or
819-994-3328 in the Gatineau-Ottawa
area or internationally; may also go to the following websites for more
information:
General notes 31
R English: https://www.tc.gc.ca/recalls R French: https://www.tc.gc.ca/rappels
Limited Warranty
- NOTE Damage to the vehicle arising from violation of these operating instructions.
Damage to the vehicle can arise from violation of these operating instructions. This damage is not covered either by the Mercedes-Benz implied warranty or by the New or Used-Vehicle Warranty. # Follow the instructions in these operat-
ing instructions on proper operation of your vehicle as well as on possible vehicle damage.
QR code for rescue card QR codes are attached in the socket flap and on the opposite side on the B-pillar. In the event of an accident, rescue services can use the QR code to quickly find the appropriate rescue card for
your vehicle. The current rescue card contains the most important information
about your vehicle (e.g. the routing of the electric lines) in compact form.
Further information can be obtained at https:// www.mercedes-benz.de/qr-code
Data storage
Data processing in the vehicle
Electronic control units There are electronic control units installed in your
vehicle. Control units process data that they e.g. receive from vehicle
sensors, generate themselves or exchange among themselves. Some control units
are required for the safe operation of your vehicle. For example, some assist
you when you are driving, such as driver assistance systems, while others
enable convenience or infotainment functions.
The following provides you with general information regarding data processing
in the vehicle. Additional information on what specific data is collected,
stored and transmitted to third parties
for what purpose in your vehicle can be found in the notes on the functional
features in question in the respective operating instructions. These are also
available online and, depending on the equipment, digitally in the vehicle.
Personal data Each vehicle is marked with a unique vehicle identification
number. Depending on the country, this vehicle identification number can be
used by, for example, government authorities to determine the identity of the
owner. There are other possibilities for using data collected from the vehicle
to identify the owner or driver, such as the license plate number.
The data generated or processed by control units may therefore be personal or,
in certain circumstances, become personal. Depending on which vehicle data are
available, it may be possible to make inferences about, for example, your
driving behavior, your location, your route or your use patterns.
Legal requirements for the disclosure of data If legal regulations exist,
manufacturers are generally obligated to release data stored by the manu-
32 General notes
facturer to the necessary extent in individual cases at the request of state
authorities. This may be the case during the investigation of a criminal
offense, for example.
Within the framework of applicable law, state authorities are also authorized
to take data readouts from vehicles themselves in specific cases. In the event
of an accident, for example, information readouts can be taken from the air
bag control unit to help to establish what happened.
Operating data in the vehicle Control units process data to operate the
vehicle.
This includes the following data, for example:
R Vehicle status information such as speed, longitudinal acceleration, lateral
acceleration, number of wheel revolutions or the fastened seat belts indicator
R Ambient conditions, such as temperature, rain sensor or distance sensor
As a rule, this data is volatile, is not stored beyond the operating time and
is processed only in the vehicle itself. Control units (e.g. the vehicle key)
often contain data memories. These are used to
temporarily or permanently document information about the vehicle’s operating
state, component stress, maintenance requirements or technical events and
malfunctions.
Depending on the technical equipment, the following data will be stored:
R Operating status of system components (e.g. fill levels, tire pressure,
battery status)
R Malfunctions or faults in important system components (e.g. lights, brakes)
R System reactions in special driving situations (e.g. air bag deployment, the
intervention of stability control systems
R Information on events leading to vehicle damage
R State of charge of the high-voltage battery; estimated range
In special cases, it may be necessary to store data that would otherwise only
be volatile. This may be the case if the vehicle has detected a malfunction,
for example.
If you use services such as repair services or maintenance work, stored
operational data read-
outs can be taken and used together with the vehicle identification number,
where necessary. Readouts can be taken by service network employees such as
workshops and manufacturers, or third parties, such as breakdown services. The
same is true in the case of warranty claims and quality assurance measures.
The readout will usually be taken via the diagnostics connection in the
vehicle, which is required by law. The operating data readout taken documents
technical conditions of the vehicle or individual components and helps to
diagnose malfunctions, meet warranty obligations and improve quality. This
data, particularly information on component stress, technical events,
operating errors and other malfunctions, will be transmitted to the
manufacturer for this purpose together with the vehicle identification number
if necessary. In addition, the manufacturer is subject to product liability.
For this reason, the manufacturer also uses operational data from the vehicle
for e.g. recalls. This data can also be used to check customer claims for
warranty and guarantee.
Fault memories in the vehicle can be reset by a service outlet or at your
request as part of repair or maintenance work.
Comfort and infotainment functions You can save comfort settings and
individualization in the vehicle and change or reset them at any time.
Depending on the vehicle equipment, this includes the following settings, for
example:
R Seat positions and steering wheel positions
R Suspension tuning and climate control settings
R Custom settings (e.g. interior lighting)
You can incorporate data into the vehicle’s infotainment functions yourself as
part of the selected equipment.
Depending on the vehicle equipment, this includes the following data, for
example:
R Multimedia data (e.g. music, films or photos for playback in an integrated
multimedia system)
General notes 33
R Address book data for use in conjunction with an integrated hands-free
system or an integrated navigation system
R Navigation destinations that have been entered
R Data about the use of internet services
This data for comfort and infotainment functions can be saved locally in the
vehicle or stored on a device that you have connected to the vehicle (e.g.
smartphone, USB flash drive or MP3 player). If you have entered data yourself,
you can delete it at any time.
The transfer of this data out of the vehicle will take place exclusively at
your request. This applies in particular when you are using online services
according to the settings you have selected.
Smartphone integration (e.g. Android Auto or Apple CarPlay®) If your vehicle
is equipped appropriately, you can connect your smartphone or another mobile
device to the vehicle. You will then be able to control them using the
controls integrated in the vehicle. The smartphone’s picture and sound can be
output via the multimedia system. Specific items of information will also be
transferred to your smartphone. Depending on the type of integration, this may
include position data, day/night mode and other general vehicle statuses.
Please refer to the vehicle Operator’s Manual / infotainment system operating
instructions for further information.
This integration allows the use of selected smartphone apps (e.g. navigation
apps, music player apps). There will be no further interaction between your
smartphone and the vehicle; in particular, vehicle data will not be directly
accessible. The type of additional data processing is determined by the
provider of the app being used. Whether you can configure settings for it and,
if so, which ones, depend on the app and your smartphone’s operating system.
Online services
Wireless network connection If your vehicle has a wireless network connection,
it enables data to be exchanged between your vehicle and additional systems.
The wireless net-
34 General notes
work connection is made possible by the vehicle’s own transmitter and receiver
or by a mobile end device that you have brought into the vehicle, for example,
a smartphone. Online functions can be used via the wireless network
connection. This includes online services and applications/apps provided to
you by the manufacturer or by other providers.
Manufacturer’s services Regarding the manufacturer’s online services, the
individual functions are described by the manufacturer in a suitable place,
for example, in the Operator’s Manual or on the manufacturer’s website, where
the relevant data protection information is also given. Personal data may be
used for the provision of online services. Data is exchanged via a secure
connection, such as the manufacturer’s designated IT systems. Any personal
data which is collected, processed and used, other than for the provision of
services, is done so exclusively on the basis of legal permission. This is the
case, for example, for a legally prescribed emergency call system, a
contractual agreement or when consent has been given.
You can have services and functions, some of which are subject to a fee,
activated or deactivated. This excludes legally prescribed functions and
services, such as an emergency call system.
Third-party services If you use online services from other providers (third
parties), these services are the responsibility of the provider in question
and subject to that provider’s data protection conditions and terms of use. As
a general rule, the manufacturer has no influence on the content exchanged.
For this reason, when services are provided by third parties, please ask the
service provider in question for information about the type, extent and
purpose of the collection and use of personal data.
Data protection rights
Depending on your country or the equipment and range of functions of your
vehicle as well as the services you use and the services on offer, you are
entitled to different data protection rights. Further information on data
protection and your data protection rights can either be found on the
manufacturer’s website or you will receive this information as part of the
various services and service offers. There you will also find the contact
information for the manufacturer and its data protection officers. At a
workshop, for example, with the support of a specialist and possibly for a
fee, you can have data read out which is stored only locally in the vehicle.
MBUX multimedia system/Mercedes me connect
If the vehicle is equipped with the MBUX multimedia system or Mercedes me
connect, additional data about the vehicle’s operation, the use of the vehicle
in certain situations, and the location of the vehicle may be compiled by the
MBUX multimedia system or Mercedes me connect. For additional information,
please refer to the “MBUX multimedia system” section and/or the Mercedes me
connect Terms and Conditions.
Event data recorder
USA only:
General notes 35
This vehicle is equipped with an event data recorder (EDR). The main purpose
of an EDR is to record, in certain crash or near crash-like situations, such
as an air bag deployment or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed. The EDR is designed to record
data related to vehicle dynamics and safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
R How various systems in your vehicle were operating;
R Whether or not the driver and passenger safety belts were buckled/fastened;
R How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
R How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur. NOTE: EDR data are recorded by your vehicle
only if a non-trivial crash situation occurs; no data are recorded by the EDR
under
normal driving conditions and no personal data (e.g., name, gender, age, and
crash location) are recorded. However, other parties, such as law enforcement
could combine the EDR data with the type of personally identifying data
routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to
the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
EDR data may be used in civil and criminal matters as a tool in accident
reconstruction, accident claims, and vehicle safety. Since the Crash Data
Retrieval CDR tool that is used to extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC (,,MBUSA”) expressly disclaims any and all
liability arising from the extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others without the consent of the vehicle
owners or, if the vehicle is leased, without the consent of the les-
see. Exceptions to this representation include responses to subpoenas by law
enforcement; by federal, state or local government; in connection with or
arising out of litigation involving MBUSA or its subsidiaries and affiliates;
or, as required by law.
Warning: The EDR is a component of the Restraint System Module. Tampering
with, altering, modifying or removing the EDR component may result in a
malfunction of the Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation
are pre-empted. This means that in the event of such conflict, the federal
regulation governs. As of Dec 2016, 17 states have enacted laws relating to
EDRs.
Copyright
Free and open source software
Information on licenses for free and open-source software used in your vehicle
can be found on the data carrier in your vehicle document wallet and with
updates on the following website:
36 General notes
https://www.mercedes-benz.com/opensource
Registered trademarks
R Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
R DTSTM is a registered trademark of DTS, Inc. R Dolby® and MLPTM are
registered trademarks
of DOLBY Laboratories. R ESP® and PRE-SAFE® are registered trade-
marks of MercedesBenz Group AG. R HomeLink® is a registered trademark of Gen-
tex Corporation. R iPod® and iTunes® are registered trademarks
of Apple Inc. R Burmester® is a registered trademark of
Burmester Audiosysteme GmbH. R Microsoft® and Windows Media® are regis-
tered trademarks of Microsoft Corporation. R SiriusXM® is a registered
trademark of Sirius
XM Radio Inc.
R HD RadioTM is a registered trademark of iBiquity Digital Corporation.
R Gracenote® is a registered trademark of Gracenote, Inc.
R ZAGAT Survey® and related brands are registered trademarks of Zagat Survey,
LLC.
Occupant safety Brief overview of the most important points 37
Brief overview of the most important points
Basic information
Make sure that the following prerequisites in particular have been met so that
the components of the restraint system are able to provide the intended level
of protection:
R Sit correctly (/ page 38).
R Fasten the seat belt correctly (/ page 39).
– Function of the seat belt warning lamp ü (/ page 41).
– Function of the rear seat belt status display (/ page 42).
R The restraint system warning lamp 6 has gone out after the self-test (/ page
40).
R The PASSENGER AIR BAG indicator lamps display the correct status for the
front passenger air bag (/ page 42).
Helping you to understand clearly The “Occupant safety” chapter includes
information on equipment, functions and behaviors that
contribute directly to the safety of vehicle occupants.
The information is structured as follows:
R Brief overview of the most important points: this chapter provides an
overview of the relationship between the restraint system and the correct
behavior of all vehicle occupants.
R Specific information: in further sections of the “Occupant safety” chapter,
you can find specific information on the equipment and functions of the
restraint system.
R Index: you can also find certain topics in this Operator’s Manual using the
index.
The “Occupant safety” chapter does not provide information on topics including
the following:
R Children in the vehicle (/ page 54)
R Driving and driving safety systems (/ page 194)
R Stowage areas (/ page 113)
Defining generic terms clearly
The following generic terms are used in this Operator’s Manual:
R Occupant safety: comprises the components and system functions that help to
minimize, as much as possible, the stresses and consequences for vehicle
occupants caused by an accident.
R Restraint system: comprises those components that, along with the vehicle
structure, help prevent vehicle occupants from potentially coming into contact
with parts of the vehicle interior. The seat belts and air bags, for example,
are components of the restraint system.
R Child restraint system: you can find all information on this topic in the
chapter “Children in the vehicle” (/ page 54).
Be diligent For the components of the restraint system to provide the intended
level of protection, it is essential for your posture to be correct and for
the seat belt to be fastened correctly.
38 Occupant safety Brief overview of the most important points
Bear in mind that negligence when adopting your sitting position and fastening
your seat belt may have serious consequences. Be diligent and make sure that
all vehicle occupants are sitting correctly and have fastened their seat belts
properly before starting every journey.
Information on the correct seat position
The seat position must be correct in order for the components of the restraint
system to provide the intended level of protection.
The seat position influences both the protection provided by the seat belt and
the additional protection provided by the air bag.
The correct seat position with an almost upright posture and a correctly
fastened seat belt also reduce the risk posed by the air bag when it is
deployed.
When choosing the seat, take note of the available space. When you are sitting
with the right posture in a nearly upright position, your head should not
touch the roof.
& WARNING Risk of injury or death due to an incorrect seat position
If you deviate from the correct seat position, the air bag cannot provide its
intended protective function.
Each vehicle occupant must make sure of the following.
Put the seat in the correct position.
Fasten seat belts correctly. Pregnant women must take particular care to
ensure that the lap belt never lies across the abdomen.
Observe the following information.
In order for the restraint system to provide the intended level of protection,
observe the following information:
R Before starting your journey, adjust your seat correctly (/ page 94).
When doing so, make sure you are able to fasten your seat belt correctly. The
shoulder belt strap must be routed forward from the seat belt outlet over the
center of your shoulder.
R Keep your distance from the air bags, especially the front air bags. Set the
driver’s seat and front passenger seat as far back as possible while making
sure the seat belt is fastened correctly.
R If persons are sitting on the rear seats, vehicle occupants should maintain
a sufficient distance to the parts of the vehicle interior in front of them.
R Make sure there are no people, animals or objects between the vehicle
occupants and an air bag.
R If you are the driver, observe the following information on the correct
position of the driver’s seat (/ page 94).
Hold the steering wheel only by the steering wheel rim. This allows the
driver’s air bag to fully deploy.
R Assume a nearly upright position, with your buttocks as far back as possible
in the gap between the seat cushion and seat backrest.
This ensures that your back lies as flat and firmly as possible against the
seat backrest.
Occupant safety Brief overview of the most important points 39
R While driving, do not lean forward and do not lean against the door or side
window. You may otherwise be in the deployment area of the air bags.
R Sit with your feet resting on the floor, if possible. Your thighs are
slightly supported by the seat cushion Do not put your feet up on the cockpit,
for example. Your feet may otherwise be in the deployment area of the air bag.
R Fasten the seat belt correctly.
Notes on wearing the seat belt correctly
Always fasten your seat belt correctly before starting a journey. A seat belt
can provide the best level of protection only if it is worn correctly.
& WARNING Risk of injury or death due to incorrectly fastened seat belt
If the seat belt is not worn correctly, it cannot perform its intended
protective function.
In addition, an incorrectly fastened seat belt can also cause injuries, for example, in the event of an accident or when braking or changing direction suddenly.
Always ensure that all vehicle occupants have their seat belts fastened
correctly and are sitting properly.
& WARNING Risk of injury or death when additional restraint systems are not
used for persons with a smaller stature
Persons under 5 ft (1.50 m ) tall cannot wear the seat belt correctly without
a suitable additional restraint system.
Always secure persons under 5 ft (1.50 m) tall in a suitable restraint
system.
Each vehicle occupant must observe the following notes in particular:
R The seat belt must not be twisted:
R The shoulder belt strap must be routed forward from the seat belt outlet
over the center of your shoulder.
R The shoulder belt strap should neither touch your neck nor be routed under
your arm or behind your back.
R The lap belt must be routed as low down across the hips as possible.
In addition, push the lap belt down as far as possible across your hips and
pull tight with the shoulder belt strap. Never route the lap belt across your
abdomen.
Pregnant women must also take particular care with this.
R The shoulder belt strap and lap belt must fit snugly against the body after
being tightened.
R Avoid wearing bulky clothing, e.g. a winter coat.
R Never route the seat belt across sharp, pointed, abrasive or fragile
objects.
R Only one person should use each seat belt at any one time.
40 Occupant safety Brief overview of the most important points
R Never secure objects with a seat belt if the seat belt is also being used by
one of the vehicle’s occupants. Also ensure that no objects, e.g. a cushion,
are ever placed between a person and the seat.
Fastening seat belts
If the seat belt is pulled quickly or sharply, the seat belt retractor locks.
The seat belt strap cannot be pulled out any further.
Always engage seat belt tongue 2 of the seat belt into seat belt buckle 1 of
the corresponding seat.
- NOTE Deployment of components of the restraint system when the front passenger seat is unoccupied and a seat belt is buckled
When the front passenger seat is unoccupied and the seat belt tongue of the seat belt is engaged in the seat belt buckle, components of the restraint system may deploy unnecessarily on the front passenger side, e.g. the Emergency Tensioning Device.Only buckle the seat belts as intended.
% Observe the information on the special seat belt retractor of the seat belt (/ page 62).
Function of the restraint system warning lamp
When the vehicle is switched on, a self-test is performed, during which the restraint system warning lamp 6 lights up. It goes out no later than a few seconds after the vehicle is started. The components of the restraint system are then functional.
Occupant safety Brief overview of the most important points 41
A malfunction has occurred in the restraint system if:
R the restraint system warning lamp 6 does not light up or lights up
continuously when the vehicle is switched on.
R the restraint system warning lamp 6 lights up continuously or repeatedly
during a journey.
If components of the restraint system have been deployed, the restraint system
warning lamp 6 will light up continuously.
& WARNING Risk of injury due to malfunctions in the restraint system
Components in the restraint system may be activated unintentionally or not
deploy as planned in an accident.
Have the restraint system checked and repaired immediately at a qualified
specialist workshop.
If the restraint system is malfunctioning, the automatic high-voltage
emergency shutoff may not function.
& DANGER Risk of fatal injuries due to malfunctions of the automatic high-
voltage emergency shutoff
In the event of an accident, the high-voltage on-board electrical system may
not be deactivated as intended.
You may be electrocuted if you touch the damaged component parts of the high-
voltage onboard electrical system.
Have the automatic high-voltage emergency shutoff checked and repaired
immediately at a qualified specialist workshop.
After an accident, switch off the vehicle immediately.
Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop.
Function of the seat belt warning lamp
The seat belt warning lamp ü on the instrument display is a reminder that all
vehicle occupants must wear their seat belts correctly.
The seat belt warning lamp ü lights up for six seconds every time the vehicle
is started.
In addition, a warning tone may sound.
When the driver’s and front passenger doors are closed and the driver and
front passenger have fastened their seat belts, the seat belt warning will go
out.
The seat belt warning will light up during a journey if:
R the driver or front passenger is not wearing a seat belt and the following
criteria apply:
– the vehicle speed exceeds 5 mph (9 km/h) for more than 20 seconds.
– the vehicle speed exceeds 15 mph (25 km/h) once.
R the driver or front passenger unfastens their seat belt while the vehicle is
in motion.
42 Occupant safety Brief overview of the most important points
Function of the rear seat belt status display
Example: vehicle with five rear seats When the vehicle is switched on, the
rear seat belt status indicator will inform you for a certain amount of time
which rear seat belt is not fastened. The status of the rear seat belt can be
recognized by the color of the symbol on the driver’s display: R Grey: the
seat belt tongue of a rear seat belt is
not engaged in the seat belt buckle of the corresponding seat.
R Green: the seat belt tongue of a rear seat belt is engaged in the seat belt
buckle of the corresponding seat.
Every vehicle occupant must always fasten their seat belt correctly before
starting a journey.
R Red: a vehicle occupant in the rear passenger compartment has released the
seat belt buckle using the release button and may not be properly secured.
If a vehicle occupant unfastens a seat belt in the rear passenger compartment,
the rear seat belt status display will appear again.
In addition, a warning tone may sound.
Function of the PASSENGER AIR BAG indicator lamps (front passenger air bag)
The PASSENGER AIR BAG indicator lamps display the status of the front
passenger air bag. If the front passenger seat is occupied or a child
restraint system is installed on the front passenger seat, you must make sure,
both before and during a journey, that the status of the front
Occupant safety Brief overview of the most important points 43
passenger air bag is correct for the current situation.
& WARNING Risk of potentially fatal injuries due to objects trapped under the
front passenger seat
Objects trapped under the front passenger seat may interfere with the function
of the automatic front passenger air bag shutoff or damage the system.
Do not stow any objects under the front passenger seat.
When the front passenger seat is occupied, ensure that no objects have
become trapped beneath the front passenger seat.
Self-test: when the vehicle is switched on, both the PASSENGER AIR BAG ON and
OFF indicator lamps light up simultaneously for several seconds.
After the self-test, you can determine the status of the front passenger air
bag as follows:
R Front passenger air bag disabled: PASSENGER AIR BAG OFF lights up
continuously.
The front passenger air bag will not be deployed in the event of an accident.
If PASSENGER AIR BAG OFF is lit, no one may use the front passenger seat.
If a rearward-facing child restraint system is installed on the front
passenger seat, PASSENGER AIR BAG OFF must be lit continuously.
R Front passenger air bag enabled: PASSENGER AIR BAG ON lights up for up to 60
seconds or both the PASSENGER AIR BAG ON and OFF indicator lamps do not light
up.
The front passenger air bag may be deployed during an accident. If the front
passenger air bag has this status, no rearward-facing child restraint system
may be installed on the front passenger seat.
% If you are driving with a child in the vehicle, observe the information in
the chapter “Children in the vehicle” (/ page 54)
& WARNING Risk of injury or death due to a disabled front passenger airbag
The front passenger airbag is disabled when the PASSENGER AIR BAG OFF
indicator lamp is lit.
A person in the front passenger seat could then, for example, come into
contact with the vehicle interior, especially if the person is sitting too
close to the cockpit.
If the front passenger seat is occupied, always ensure that:
R The classification of the person in the front passenger seat is correct and
the front passenger airbag is enabled or disabled in accordance with the
person in the front passenger seat.
R The front passenger seat has been moved as far back as possible.
R The person is seated correctly.
Both before and during the journey, ensure that the status of the front
passenger airbag is correct.
44 Occupant safety Brief overview of the most important points
Malfunction of the automatic front passenger air bag shutoff The PASSENGER AIR
BAG OFF indicator lamp and the restraint system indicator lamp 6 light up
simultaneously.
In this case, no one may use the front passenger seat and no child restraint
system may be installed on the front passenger seat.
Have the automatic front passenger air bag shutoff checked and repaired
immediately at a qualified specialist workshop.
Be sure to also observe the following further related subjects:
R Child restraint system on the front passenger seat (/ page 58)
Disabling or enabling the front passenger air bag
The automatic front passenger air bag shutoff can disable or enable the front
passenger air bag according to the situation.
This happens automatically as a result of the classification of the person or
child restraint system on the front passenger seat.
You cannot manually disable or enable the front passenger air bag.
Also observe the following information:
R For the status of the front passenger air bag, see “Function of the
PASSENGER AIR BAGindicator lamps” (/ page 42)
R For information on using the automatic front passenger air bag shutoff, see
“Information on the automatic front passenger air bag shutoff” (/ page 45)
R If you are driving with a child in the vehicle, observe the chapter
“Children in the vehicle” (/ page 54)
Information on the child restraint system
When installing a child restraint system, observe the notes in “Children in
the vehicle” (/ page 54).
Notes on the child restraint system on the front passenger seat
& WARNING Risk of injury or fatal injuries if the front passenger air bag is
enabled
If the front passenger air bag is enabled, a child on the front passenger seat
may be struck by the front passenger air bag in the event of an accident.
NEVER use a rearward-facing child restraint system on a seat with an ENABLED
FRONT AIR BAG. This can result in the DEATH of or SERIOUS INJURY to the CHILD.
Also pay particular attention to the notes on rearward-facing or forward-
facing child restraint systems on the front passenger seat (/ page 58).
Occupant safety Information on the automatic functions of the restraint system 45
Information on the automatic functions of the restraint system
Function of the automatic front passenger air bag shutoff
A person on the front passenger seat must observe the following information:
R Sit correctly (/ page 38).
R Fasten the seat belt correctly (/ page 39).
The automatic front passenger air bag shutoff can activate or deactivate the
front passenger air bag according to the situation.
Make sure you observe the following information:
R Status of the front passenger air bag: see “Function of the PASSENGER AIR
BAG indicator lamps” (/ page 42).
R When installing a child restraint system on the front passenger seat,
observe the vehicle-specific information (/ page 58).
Status of the front passenger air bag in relation to the stature of the
person:
R Front passenger air bag disabled: PASSENGER AIR BAG OFF lights up
continuously.
The front passenger air bag will not be deployed in the event of an accident.
If PASSENGER AIR BAG OFF is lit, no one may use the front passenger seat.
R Front passenger air bag enabled: PASSENGER AIR BAG ON lights up for up to 60
seconds or until both the PASSENGER AIR BAG ON and OFF indicator lamps go out.
The front passenger air bag may be deployed during an accident. Observe the
following information on the correct seat position (/ page 38).
Vehicles with rear seats: a person of smaller stature should use a rear seat.
System limits
The front passenger air bag may otherwise be disabled by mistake, for example,
in the following situation:
R The front passenger transfers their weight by supporting themselves on a
vehicle armrest.
R The front passenger sits in such a way that their weight is raised from the
seat surface.
- NOTE Deployment of components of the restraint system when the front passenger seat is unoccupied
In an accident, the components of the restraint system may deploy unnecessarily on the front passenger side if:
R There are heavy objects on the front passenger seat.
R The seat belt tongue is engaged in the seat belt buckle of the front passenger seat and the front passenger seat is unoccupied.Store objects in a suitable place.
46 Occupant safety Information on the automatic functions of the restraint system
Only one person should use each seat belt at any one time.
Depending on the detected accident situation, the window air bag on the front
passenger side may deploy. The air bag is deployed regardless of whether the
front passenger seat is occupied.
Function of PRE-SAFE® (anticipatory occupant protection)
PRE-SAFE® is able to detect certain critical driving situations and implement
pre-emptive measures to protect the vehicle occupants. PRE-SAFE® can implement
the following measures independently of each other: R Tightening the seat
belts on the driver’s seat
and front passenger seat. R Closing the side windows. R Vehicles with sliding
sunroof: closing the slid-
ing sunroof.
R Vehicles with memory function: moving the front passenger seat to a more
favorable seat position.
R PRE-SAFE® Sound: provided that the multimedia system is switched on,
generating a brief noise signal to stimulate the innate protective mechanism
of a person’s hearing.
- NOTE Damage caused by objects in the footwell or behind the seat
The automatic adjustment of the seat position may result in damage to the seat and/or the object. # Stow objects in a suitable place.
Reverting the PRE-SAFE® system measures
If an accident did not occur, the pre-emptive measures that were taken will be reversed. You will need to perform certain settings yourself. # If the seat belt pre-tensioning is not reduced,
move the seat backrest back slightly. The locking mechanism will release.
Seat belt adjustment function
Vehicles with PRE-SAFE®: after you have fastened the seat belt of the front
seat, it may adjust itself against your body by pulling at the shoulder until
somewhat tight. Do not hold the seat belt tightly while it is adjusting. This
function is a reminder that all vehicle occupants must wear their seat belts
correctly. You can activate and deactivate the seat belt adjustment function
using the multimedia system (/ page 46).
Activating/deactivating seat belt adjustment via the multimedia system
Multimedia system: 4 © 5 Settings 5 Vehicle 5 Occupant Protection
Activate or deactivate Belt adjustment.
Occupant safety Purpose and function of the restraint system 47
Overview of the automatic measures after an accident
Depending on the type and severity of the accident, and depending on the
vehicle’s equipment, the following measures can be implemented, forexample:
R automatic braking (post-collision brake)
R activating the hazard warning lights
R triggering an automatic emergency call (/ page 288)
R switching off the drive system and high-voltage on-board electrical system
R unlocking the vehicle doors
R lowering the side windows
R displaying the emergency guide in the central display
R switching on the interior lighting
Function of the post-collision brake after an accident
Depending on the accident situation, the post-collision brake can minimise the
severity of a further collision or even avoid it.
If an accident is detected, the post-collision brake can initiate automatic
braking. When the vehicle has come to a standstill, the electric parking brake
is automatically applied.
The driver can cancel automatic braking by taking the following actions:
R Braking more strongly than automatic braking
R Fully depressing the accelerator pedal with force
Purpose and function of the restraint system
Overview of deployment situations (restraint system)
Make sure that the following prerequisites in particular have been met so that
the components of the restraint system are able to provide the intended level
of protection:
R Sit correctly (/ page 38).
R Fasten the seat belt correctly (/ page 39).
– Function of the seat belt warning lamp (/ page 41).
– Function of the rear seat belt status display (/ page 42).
R The restraint system warning lamp 6 is not lit up after the self-test (/
page 40).
R The PASSENGER AIR BAG indicator lamps display the correct status of the
front passenger air bag (/ page 42).
48 Occupant safety Purpose and function of the restraint system
Depending on the detected deployment situation, the components of the
restraint system can be activated or deployed independently of each other:
R Emergency Tensioning Device: frontal impact, rear impact, side impact,
rollover
R Driver’s air bag, front passenger air bag: frontal impact
R Knee air bag: frontal impact R Side impact air bag: side impact R Window
curtain air bag: side impact, rollover,
frontal impact
The installation location of an air bag is identified by the AIRBAG symbol (/
page 53). Observe the information on the function of the restraint system (/
page 48).
Information on how the restraint system works
How the restraint system functions depends on the severity of the impact
detected and the apparent type of accident.
For more information about types of accidents, see “Overview of deployment
situations” (/ page 47).
The activation thresholds for the components of the restraint system are
determined based on the evaluation of the sensor values measured at various
points in the vehicle. This process is pre-emptive in nature. The
triggering/deployment of the components of the restraint system must take
place in good time at the start of the collision.
Factors that can be seen and measured only after a collision has occurred
cannot play a decisive role in air bag deployment. Nor do they provide an
indication of air bag deployment.
The vehicle may be deformed significantly without an air bag being deployed.
This is the case if only parts which are relatively easily deformed are
affected and the rate of vehicle deceleration is not high. Conversely, an air
bag may be deployed even though the vehicle suffers only minor deformation. If
very rigid vehicle parts such as longitudinal members are hit, this may result
in sufficiently high levels of vehicle deceleration.
Depending on the apparent type of accident and the detected deployment
situation, Emergency Tensioning Devices and/or air bags can supplement the
protection offered by a correctly worn seat belt.
When enabled, an air bag can provide additional protection for the respective
vehicle occupant.
Potential protection provided by each air bag:
R Knee air bag: thigh, knee and lower leg
R Driver’s air bag, front passenger air bag: head and ribcage
R Window air bag: head
R Side air bag: ribcage and pelvis
However, no system available today can completely eliminate injuries and
fatalities in every accident situation. In particular, the seat belt and air
bag generally do not protect against objects penetrating the vehicle from the
outside. It is also not possible to completely rule out the risk of injury
caused by the air bag deploying.
Mercedes-Benz recommends that you have the vehicle towed to a qualified
specialist workshop after an accident. Take this into account, particu-
Occupant safety Purpose and function of the restraint system 49
larly if an Emergency Tensioning Device is triggered or an air bag deployed.
If the Emergency Tensioning Devices are triggered or an air bag is deployed,
you will hear a bang, and a small amount of powder may also be released:
R The bang will not generally affect your hearing.
R In general, the powder released is not hazardous to health but may cause
short-term breathing difficulties to persons suffering from asthma or other
pulmonary conditions.
Provided it is safe to do so, leave the vehicle immediately or open the window
in order to prevent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning Devices contain perchlorate
material, which may require special handling or environmental protection
measures. National guidelines regarding waste disposal must be observed. In
California, see the https://dtsc.ca.gov/. Using the search function, you will
find information on perchlorate, for example.
Information on the limited protection provided by the restraint system
Risk due to the incorrect behavior of vehicle occupants
All vehicle occupants must make sure of the following in particular:
R They observe the information on the correct seat position (/ page 38).
R There are no heavy, sharp-edged or fragile objects in the pockets of their
clothing. Store such objects in a suitable place.
& WARNING Risk of injury or death due to an incorrect seat position
The seat belt does not offer the intended level of protection if you have not
moved the seat backrest to an almost vertical position.
In particular, you could slip beneath the seatbelt and become injured.
Adjust the seat properly before beginning your journey.
Always ensure that the seat backrest is in an almost vertical position and
that the shoulder belt is routed across the center of your shoulder.
Risk due to objects in the vehicle interior
All vehicle occupants must make sure of the following in particular:
R They observe the information on the correct seat position (/ page 38).
R There are no objects between the seat, door and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers, hanging on the grab handles or
coat hooks.
R There are no heavy, sharp-edged or fragile objects in the pockets of their
clothing. Store such objects in a suitable place.
50 Occupant safety Purpose and function of the restraint system
& WARNING Risk of injury or death due to blocked seat belt buckle or seat belt
anchorage
Objects next to the front seat that block the seat belt buckle or the moving
seat belt anchorage on the front seat impair the function of the Emergency
Tensioning Devices.
Before starting the journey, make sure that there are no objects around the
seat belt buckle or between the front seat and door.
& WARNING Risk of injury from objects in the deployment area of an airbag
Objects in the deployment area of an airbag can hinder or prevent the correct
deployment of the airbag.
The airbag may then deploy in an uncontrolled manner and may even cause
additional injuries to the vehicle occupants by deploying. This may be the
case in particular if the airbag is integrated into the seat.
Always stow and secure objects correctly.
Before commencing your journey, make sure that no objects are stowed in the
deployment area of an airbag.
The installation location of an air bag is identified by the AIRBAG (/ page
53) symbol.
Risk due to installing accessories Do not attach accessories such as mobile
navigation devices, mobile phones or cup holders within the deployment area of
an air bag, e.g. on the cockpit, on the door, on the side window or on the
side trim.
In addition, no connecting cables, tensioning straps or retaining straps may
be routed or attached to the vehicle within the deployment area of an air bag.
Always comply with the accessory manufacturer’s installation instructions and,
in particular, the notes on suitable places for installation.
& WARNING Risk of injury or death due to unsuitable protective covers
Unsuitable protective covers mean that air bags can no longer protect vehicle
occupants as they are designed to do.
Use only protective covers approved by Mercedes-Benz for the seat in
question.
In addition, the function of the automatic passenger air bag deactivation may
be restricted by an unsuitable protective cover. If the front passenger seat
is occupied, ensure that the PASSENGER AIR BAG indicator lamps display the
correct status of the front passenger air bag (/ page 42).
Risk due to pets in the vehicle interior
& WARNING Risk of accident and injury due to animals left unsecured or
unattended in the vehicle
If you leave animals in the vehicle unattended or unsecured, they could
possibly press buttons or switches.
An animal may:
R Activate vehicle equipment and become trapped, for example
R Switch systems on or off and endanger other road users
Unsecured animals may be thrown around in the vehicle in the event of an
accident or sudden steering and braking maneuvers and injure vehicle occupants
in the process.
Never leave animals in the vehicle unattended.
Always correctly secure animals while driving, e.g. using a suitable animal
carrier.
Risk due to modification, damage or wear to the components of the restraint
system
& WARNING Risk of injury or death due to modifications to the restraint system
Vehicle occupants may no longer be protected as intended if alterations are
made to the restraint system.
Occupant safety Purpose and function of the restraint system 51
Never alter the parts of the restraint system.
Never tamper with the wiring or any electronic component parts or their
software.
If it is necessary to modify the vehicle to accommodate a person with
disabilities, contact an authorized Mercedes-Benz Center for details.
USA only: for details, contact our Customer Assistance Center on 1-800-FOR-
MERCedes (18003676372).
& WARNING Risk of injury or death due to damaged or modified seat belts
Seat belts cannot provide protection in the following situations:
R The seat belt is damaged, has been modified, is extremely dirty, bleached or
dyed
R The seat belt buckle is damaged or extremely dirty
R Modifications have been made to the Emergency Tensioning Device, seat belt
anchorage or seat belt retractor
Seat belts may sustain non-visible damage in an accident, e.g. due to glass
splinters.
Modified or damaged seat belts could tear or fail in the event of an accident,
for example.
Modified Emergency Tensioning Devices could accidentally trigger or fail to
function as intended.
Never modify the seat belt system, for example the seat belt, seat belt
buckle, Emergency Tensioning Device, seat belt anchorage and seat belt retractor.
Make sure that the seat belts are undamaged, not worn and clean.
Always have the seat belts checked immediately after an accident at a
qualified specialist workshop.
Use only seat belts that have been approved for your vehicle by Mercedes-Benz.
52 Occupant safety
& WARNING Risk of injury due to modifications to the cover of an airbag
If you change the cover of an airbag or attach objects, e.g. even stickers, to
it, the airbag may no longer function as intended. # Never modify the cover of
an airbag. # Do not attach any objects to the cover.
The installation location of an air bag is identified by the AIRBAG symbol (/
page 53).
& WARNING Risk of injury due to malfunctioning sensors in the door
The function of the airbags can be impaired due to modifications or incorrect
work performed on the doors or door trim, or if the doors are damaged. # Never
modify the doors or parts of the
doors. # Always have work on the doors or door
trim carried out at a qualified specialist workshop.
Risk due to components of the restraint system that have already been deployed
Mercedes-Benz recommends that you have the vehicle towed to a qualified
specialist workshop after an accident.
& WARNING Risk of burns from hot air bag components
The air bag parts are hot after an air bag has been deployed.
Do not touch the air bag parts.
Have a deployed air bag replaced at a qualified specialist workshop as soon
as possible.
& WARNING Risk of injury due to deployed airbag
A deployed airbag no longer offers any protection.
Have the vehicle towed to a qualified specialist workshop in order to have
the deployed airbag replaced.
Have deployed air bags replaced immediately.
& WARNING Risk of injury or death from deployed pyrotechnic Emergency
Tensioning Devices
Pyrotechnic Emergency Tensioning Devices that have been deployed are no longer
operational and are unable to perform their intended protective function. #
Therefore, have deployed pyrotechnic
Emergency Tensioning Devices immediately replaced at a qualified specialist
workshop.
Seat belts
Releasing seat belts
Press the release button in the seat belt buckle and guide the seat belt
back with the seat belt tongue.
- NOTE Damage caused by trapping the seat belt
If an unused seat belt is not fully retracted, it may become trapped in the door or in the seat mechanism.Always ensure that an unused seat belt is fully retracted.
Airbags Overview of air bags
1 Knee air bag 2 Driver’s air bag 3 Front passenger air bag 4 Window air bag 5
Side air bag
The installation location of an air bag is identified by the AIRBAG symbol.
Observe the information under “Overview of deployment situations” (/ page 47).
Occupant safety 53
54 Children in the vehicle
Brief overview of most important points Safely transporting children in the
vehicle
Always observe the following when transporting children:
R Do not leave children unsupervised in the vehicle (/ page 56).
R Secure children up to a height of 5 ft (1.50 m) on the respective seat (see
illustration above) properly with a suitable and approved child restraint
system , and secure small children in a rearward-facing child restraint
system.
R Observe the child restraint system manufacturer’s installation instructions.
Left/right rear seat (preferred seats)
Second row of seats preferred securing system: ® LATCH-type (ISOFIX)
securing ring
and ¯ Also secure Top Tether if present
(/ page 65).
Second row of seats alternative securing system: 7 Vehicle seat belt (/ page
66) ¯ Additionally attach Top Tether if recom-
mended by the manufacturer of the child restraint system (/ page 65).
Third row of seats preferred securing system: ® ISOFIX/LATCH child seat
anchor ¯ Also secure Top Tether if present
(/ page 65).
Third row of seats alternative securing system: 7 Vehicle seat belt (/ page
66) ¯ Also secure Top Tether if present
(/ page 65).
Children in the vehicle Important safety notes 55
Front passenger seat Securing system: 7 Vehicle seat belt (/ page 66)
Be sure to observe: R If the front passenger seat is occupied, ensure
that the status of the front passenger air bag is correct for the current
situation (/ page 42).
Center rear seat (second row of seats only) Securing system: 7 Vehicle seat
belt (/ page 66) ¯ Additionally attach Top Tether if recom-
mended by the manufacturer of the child restraint system (/ page 65).
Important safety notes Basic information
Be diligent Bear in mind that negligence when securing a child in the child
restraint system may have seri-
ous consequences. Always be diligent in securing a child carefully before
every journey.
Never allow babies and children to travel sitting on the lap of another
vehicle occupant.
To improve protection for children younger than twelve years old or under 5 ft
(1.50 m) in height, Mercedes-Benz recommends you observe the following
information:
R Always secure a child in a child restraint system suitable for your
Mercedes-Benz vehicle.
R The child restraint system must be appropriate to the age, weight and size
of the child.
R The vehicle seat must be suitable for the child restraint system to be
installed:
Accident statistics show that children secured on the rear seats are generally
safer than children secured on the front seats. For this reason, Mercedes-Benz
strongly advises that you install a child restraint system on a rear seat.
The generic term child restraint system
The generic term child restraint system is used in this Operator’s Manual. A
child restraint system is, for example:
R a baby car seat R a rearward-facing child seat R a forward-facing child seat
R a child booster seat Mercedes-Benz recom-
mends using a child booster seat with a backrest and seat belt guides.
Observe laws and legal requirements Always observe the legal requirements when
using a child restraint system in the vehicle.
Securing systems for child restraint systems in the vehicle
Only use the following securing systems for child restraint systems:
R the LATCH-type (ISOFIX) securing rings R the vehicle’s seat belt system R
the Top Tether anchorages
56 Children in the vehicle Important safety notes
Simply attaching to the LATCH-type (ISOFIX) securing rings in the vehicle can
reduce the risk of installing the child restraint system incorrectly.
When securing a child with the integrated seat belt of the ISOFIX/LATCH child
restraint system, always comply with the permissible gross weight for the
child and child restraint system (/ page 63).
A child booster seat may be necessary to achieve proper seat belt positioning
for children over 40 lbs (18 kg) in weight or until they reach a height where
a three-point seat belt can be installed properly without a child booster
seat.
Mercedes-Benz recommends a suitable child booster seat with a backrest and
seat belt guides.
Observe standards for child restraint systems
All child restraint systems must meet the following standards:
R U.S. Federal Motor Vehicle Safety Standards 213
R Canadian Motor Vehicle Safety Standards 213
Confirmation that the child restraint system complies with the standards can
be found on an instruction label on the child restraint system. This
confirmation can also be found in the installation instructions that are
included with the child restraint system.
Important warning notices
Always secure a child restraint system correctly
& WARNING Risk of injury or death due to incorrect installation of the child
restraint system
The child can then not be protected or restrained as intended. # Be sure to
comply with the manufactur-
er’s installation instructions for the child restraint system and its correct
use. # Make sure that the entire base of the child restraint system always
rests on the sitting surface of the seat.
Never place objects (e.g. cushions) under or behind the child restraint
system.
Use child restraint systems only with the original cover designed for them.
Always replace damaged covers with genuine covers.
R Always observe the vehicle-specific information.
– Installing the ISOFIX child restraint system on the right and left rear
seats (/ page 63).
– Securing the child restraint system with the seat belt (/ page 66).
R Observe the warning labels in the vehicle interior and on the child
restraint system.
& WARNING Risk of injury or death due to unsecured child restraint systems in
the vehicle
If the child restraint system is incorrectly mounted or unsecured, it may come
loose.
The child can then not be protected or restrained as intended.
Unused child restraint systems could be flung around and hit vehicle
occupants.
Always comply with the manufacturer’s installation instructions for the
child restraint system and its correct use.
Always fit child restraint systems correctly, even if they are transported
in the vehicle unused.
Do not modify the child restraint system
& WARNING Risk of injury due to modifications to the child restraint system
The child restraint system can no longer function properly. This poses an
increased risk of injury.
Never modify a child restraint system.
Only affix accessories which have been specially approved for this child
restraint system by the child restraint system’s manufacturer.
Children in the vehicle Important safety notes 57
Use only child restraint systems that are in proper working condition
& WARNING Risk of injury or death caused by the use of damaged child restraint
systems
Child restraint systems or their retaining systems that have been subjected to
stress in an accident may not be able to perform their intended protective
function.
It may be the case that the child cannot be properly restrained.
Always immediately replace child restraint systems that have been damaged or
involved in an accident.
Have the securing systems for the child restraint systems checked at a
qualified specialist workshop before installing a child restraint system again.
Avoid direct sunlight
& WARNING Risk of burns when the child seat is exposed to direct sunlight
If the child restraint system is exposed to direct sunlight or heat, parts
could heat up excessively.
Children could suffer burns from these parts, particularly the metallic parts
of the child restraint system.
Always make sure that the child restraint system is not exposed to direct
sunlight.
Cover the child restraint system with a blanket, for example.
If the child restraint system has been exposed to direct sunlight, allow it
to cool before securing a child into it.
Never leave children unattended in the vehicle.
58 Children in the vehicle Important safety notes
Observe when stopping or parking
& WARNING Risk of fatal injury due to exposure to extreme heat or cold in the
vehicle
If persons, particularly children, are subjected to prolonged exposure to
intense heat or cold, there is a risk of severe injury or even death. # Never
leave persons, particularly chil-
dren, unattended in the vehicle.
& WARNING Risk of accident and injury if children are left unattended in the
vehicle
If children are left unattended in the vehicle, they could in particular: R
open doors, thereby endangering other
persons or road users. R get out and be struck by oncoming traffic. R operate
vehicle equipment and become
trapped, for example.
In addition, the children could also set the vehicle in motion, for example by: R releasing the parking brake. R changing gear. R starting the vehicle.
Never leave children unattended in the vehicle.
When leaving the vehicle, always take the SmartKey with you and lock the
vehicle.
Keep the SmartKey out of the reach of children.
Notes on rearward-facing and forward-facing child restraint systems on the
front passenger seat
& WARNING Risk of injury or fatal injury when using a rearward-facing child
restraint system while the co-driver airbag is enabled
If you secure a child in a rearward-facing child restraint system on the co-
driver seat and the
PASSENGER AIR BAG OFF indicator lamp is off, the co-driver airbag can deploy
in the event of an accident.
The child could be struck by the airbag.
Always ensure that the co-driver airbag is disabled. The PASSENGER AIR BAG
OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint system on a seat with an ENABLED
FRONT AIRBAG; DEATH or SERIOUS INJURY to the CHILD can occur.
Observe the specific instructions for the rearward-facing and forward-facing
child restraint systems (/ page 61).
If it is absolutely necessary to install a child restraint system on the front
passenger seat, always observe the following notes:
R When using a rearward-facing child restraint system on the front passenger
seat, the front passenger air bag must always be disabled. This is only the
case if the PASSENGER AIR BAG OFF indicator lamp is lit continuously (/ page
42).
R The front passenger air bag is enabled when the PASSENGER AIR BAG OFF
indicator lamp is not lit. The front passenger air bag may be deployed during
an accident. In that case, do not use rearward-facing child restraint systems.
Information on automatic front passenger air bag shutoff
If the front passenger seat is occupied, ensure, both before and during the
journey, that the status of the front passenger air bag is correct for the
current situation.
& WARNING Risk of injury or death due to objects between the seat surface and
the child restraint system
Objects between the seat surface and the child restraint system can interfere
with the function of the automatic front passenger air bag shutoff.
Children in the vehicle Important safety notes 59
Do not place any objects between the seat surface and the child restraint
system.
Make sure that the entire base of the child restraint system rests on the
seat cushion of the front passenger seat.
The backrest of a forward-facing child restraint system must, as far as
possible, be resting against the seat backrest of the front passenger seat.
Always comply with the installation instructions from the child restraint
system manufacturer.
When installing a child restraint system on the front passenger seat, observe
the vehicle-specific information (/ page 58).
Rearward-facing child restraint system on the front passenger seat If a
rearward-facing child restraint system is installed on the front passenger
seat, the front passenger air bag must be disabled. The PASSENGER AIR BAG OFF
indicator lamp must be continuously lit (/ page 42).
& WARNING Risk of injury or fatal injury when using a rearward-facing child
restraint system while the co-driver airbag is enabled
If you secure a child in a rearward-facing child restraint system on the co-
driver seat and the PASSENGER AIR BAG OFF indicator lamp is off, the co-driver
airbag can deploy in the event of an accident.
The child could be struck by the airbag.
Always ensure that the co-driver airbag is disabled. The PASSENGER AIR BAG
OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint system on a seat with an ENABLED
FRONT AIRBAG; DEATH or SERIOUS INJURY to the CHILD can occur.
% Depending on the child restraint system and the stature of the child, the
front passenger air bag will be enabled. The PASSENGER AIR BAG OFF indicator
lamp will not light up.
60 Children in the vehicle Suitable child restraint systems for the transport of children
The front passenger air bag may be deployed during an accident. If the front
passenger air bag has this status, no rearward-facing child restraint system
may be installed on the front passenger seat. Instead, install the rearward-
facing child restraint system on a suitable rear seat.
Forward-facing child restraint system on the front
passenger seat If a forward-facing child restraint system is installed on the
front passenger seat, the front passenger air bag may be automatically enabled
or disabled. The status of the front passenger air bag depends on the child
restraint system and the stature of the child.
The PASSENGER AIR BAG OFF indicator lamp will either light up continuously or
not light up (/ page 42). Always observe the following information.
& WARNING Risk of injury or death caused by incorrect positioning of the child
restraint system
If you secure a child in a forward-facing child restraint system on the front
passenger seat and you position the front passenger seat too close to the
cockpit, in the event of an accident, the child could:
R Come into contact with the vehicle interior if the PASSENGER AIR BAG OFF
indicator lamp is lit, for example.
R Be struck by the air bag if the PASSENGER AIR BAG OFF indicator lamp is off.
Always move the front-passenger seat as far back as possible. Always make
sure that the shoulder belt strap is correctly routed from the seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system. The shoulder belt strap must be routed forwards and downwards from the seat belt outlet. If
necessary, adjust the front-passenger seat accordingly. # Always comply with
the child restraint system manufacturer’s installation instructions.
Be sure to also observe the following further related subjects:
R Function of the automatic front passenger air bag shutoff (/ page 42)
Suitable child restraint systems for the transport of children
Information on the benefit of a rearward-facing child restraint system
Transport a baby in a suitable rearward-facing child restraint system only. It
is also preferable to transport a small child in a suitable rearwardfacing
child restraint system. In this case, the child sits in the opposite direction
to the direction of travel and faces backwards.
Children in the vehicle Securing the child restraint system 61
Babies and small children have comparatively weak neck muscles in relation to
the size and weight of their head. The risk of injury to the cervical spine
during an accident can be reduced in a rearward-facing child restraint system.
Securing the child restraint system
Adjusting the seat correctly
When installing a child restraint system on the left or right rear seat,
always observe the following:
Make sure that the child’s feet do not touch the front seat. If necessary,
move the front seat slightly forwards.
If the head restraint of the child restraint system cannot be fully extended
when it is installed in the vehicle, this will result in restrictions on the
maximum size setting for certain child restraint systems. Observe the child
restraint system manufacturer’s installation instructions. % Contact with the
roof when the head restraint
is fully extended and locked in place will not result in any restrictions on
use.
® When installing an ISOFIX/LATCH child
restraint system, also observe the following:
When using a rearward-facing child restraint system on a rear seat: adjust
the front seat so that it does not touch the child restraint system.
When using a forward-facing child restraint system with integrated child
seat belt: adjust the head restraint of the respective seat so that it does not push the child restraint system forwards. If necessary, the respective head restraint can be removed. In addition, the backrest of the child restraint system must lie as flat as possible against the backrest of the vehicle seat. After the child restraint system has been removed, replace the vehicle head restraint immediately and adjust correctly.
The child restraint system must not be put under strain between the roof and
the seat cushion and/or be installed facing the wrong direction. Where possible, adjust the seat cushion inclination accordingly.
Adjust the vehicle head restraints so that the child restraint system is not
put under strain by the head restraint.
7 When installing a belt-secured child
restraint system, also observe the following:
When using a rearward-facing child restraint system on a rear seat: adjust
the front seat so that it does not touch the child restraint system.
Also secure Top Tether if present (/ page 65).
When using a forward-facing child restraint system with integrated child
seat belt: adjust the head restraint of the respective seat so that it does not push the child restraint system forwards. If necessary, the respective head restraint can be removed. In addition, the backrest of the child restraint system must lie as flat as possible against the backrest of the vehicle seat. After the child restraint system has been removed, replace the vehicle head restraint immediately and adjust correctly.
62 Children in the vehicle Securing the child restraint system
The backrest of the forward-facing child restraint system must, as far as
possible, be resting on the seat backrest of the rear seat.
The child restraint system must not be put under strain between the roof and
the seat cushion and/or be installed facing the wrong direction. Where possible, adjust the seat cushion inclination accordingly.
Adjust the vehicle head restraints so that the child restraint system is not
put under strain by the head restraint.
Make sure that the child’s feet do not touch the front seat. If necessary,
move the front seat slightly forwards.
7 Depending on the vehicle equipment, always observe the following when
installing a belt-secured child restraint system on the front passenger seat:
Observe the notes on rearward-facing and forward-facing child restraint
systems on the front passenger seat (/ page 58).
When using a forward-facing child restraint system with integrated child
seat belt: remove
the head restraint from the front passenger seat, if possible. After the child restraint system has been removed, immediately replace the head restraint and adjust correctly.
The backrest of the forward-facing child restraint system must, as far as
possible, be resting on the seat backrest of the front passenger seat.
The child restraint system must not be put under strain between the roof and
the seat cushion and/or be installed facing the wrong direction.
Adjust the vehicle head restraints so that the child restraint system is not
put under strain by the head restraint.
Never place objects (e.g. cushions) under or behind the child restraint
system.
Set the front passenger seat as far back as possible and move the seat into
the highest position if possible. Always make sure that the shoulder belt strap is correctly routed from the seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system. The shoulder belt strap must be routed for-
wards from the seat belt outlet and, where possible, downwards to the child restraint system.
Fully retract the seat cushion length adjustment.
Adjust the seat cushion inclination so that the front edge of the seat
cushion is in the highest position and the rear edge of the seat cushion is in the lowest position.
Set the seat backrest to the most vertical position possible.
Activating or deactivating the special seat belt retractor of the seat belt
& WARNING Risk of injury or death if a seat belt is unfastened while the
vehicle is in motion
If the seat belt is released while the vehicle is in motion, the special seat
belt retractor is deactivated and the child restraint system is no longer
correctly secured. The seat belt is
Children in the vehicle Securing the child restraint system 63
drawn in slightly by the inertia reel and cannot be immediately closed again.
Stop the vehicle immediately in accordance with the traffic conditions.
Activate the special seat belt retractor again and correctly secure the
child restraint system.
Installing a child restraint system
When installing a child restraint system, always observe the manufacturer’s
installation and operating instructions as well as the information in this Operator’s Manual.
Pull the seat belt smoothly from the seat belt outlet.
Engage the seat belt tongue in the belt buckle.
Activating the special seat belt retractor:
Pull the seat belt out fully and let the inertia reel retract it again. When
the special seat belt retractor is activated, you should hear a ratcheting sound.
Push the child restraint system down until the seat belt sits tightly.
Deactivating the special seat belt retractor:
Press the release button of the seat belt buckle.
Hold the seat belt tongue and guide back to the seat belt outlet.
Installing an ISOFIX/LATCH child restraint system
& WARNING Risk of accident if the rear bench seat, rear seat and seat backrest
are not engaged
The rear bench seat, rear seat and seat backrest may fold forwards, even when
you are driving. R As a result, the vehicle occupant will be
pushed into the seat belt with increased force. The seat belt will not be able
to protect as intended and could cause additional injury.
R Objects or loads in the trunk or cargo compartment will not be restrained by the seat backrest.
Make sure that the rear bench seat, the rear seat and the seat backrest are
engaged before every trip.
If the rear seat backrest is not engaged and locked in place, the red lock
verification indicator will be visible.
& WARNING Risk of injury or death if the permissible gross mass of the child
and child restraint system together is exceeded.
Too much load may be placed on the LATCHtype (ISOFIX) or iSize child restraint
systems and the child may not be restrained correctly in the event of an
accident, for example.
If the child is secured in a LATCH-type (ISOFIX) child restraint system with
integrated seat belt, the total mass of the child and child restraint system must not exceed 73 lb (33 kg).
64 Children in the vehicle Securing the child restraint system
Always comply with the information about the mass of the child:
R in the manufacturer’s installation and operating instructions for the child
restraint system used
R on a label on the child restraint system, if available
Regularly check that the permissible gross mass of the child and child
restraint system is still complied with.
When you install a child restraint system, observe the following:
O Always observe the correct use and suitability of the seats for attaching a
child restraint system.
LATCH-type (ISOFIX) securing rings
Before every journey, make sure that the ISOFIX/LATCH child restraint system
has correctly engaged both securing rings in the vehicle.
- NOTE Damage to the seat belt for the center seat during installation of the child restraint system
Make sure that the seat belt is not trapped.
Rear bench seat (second row of seats):
Attach the ISOFIX/LATCH child restraint system to both LATCH-type (ISOFIX)
securing rings 1.
Vehicles with a third row of seats:
Attach the ISOFIX/LATCH child restraint system to both LATCH-type (ISOFIX)
securing rings 1.
Fastening a Top Tether
& WARNING Risk of injury or death if the rear seat backrests are not locked
after Top Tether belts are installed
The rear seat backrests may fold forwards when you are driving.
As a result, child restraint systems will no longer be able to perform their
intended protective function. This may also cause additional injuries.
Always lock rear seat backrests after installing Top Tether belts.
Observe the lock verification indicator.
If the rear seat backrest is not engaged and locked in place, the red lock
verification indicator will be visible. ¯ If the child restraint system is
equipped
with a Top Tether belt:
The risk of injury may be reduced by Top Tether. The Top Tether belt enables
an additional connection between the child restraint system attached with
ISOFIX (left
Children in the vehicle Securing the child restraint system 65
and right rear seats) or the seat belt (all rear seats) and the vehicle.
The Top Tether anchorages for the second seat row are located on the rear side
of the seat backrest. For the third seat row, use the Top Tether anchorage on
the rear side of the seat backrest.
If necessary, slide head restraint 1 upwards (/ page 105).
Install the ISOFIX or belt-secured child restraint system with Top Tether.
In doing so, comply with the child restraint system manufacturer’s installation instructions.
Second seat row
Guide Top Tether belt 4 under head restraint 1 between the two head
restraint bars.
Hook Top Tether hook 3 into Top Tether anchorage 2 without twisting.
Tension Top Tether belt 4. In doing so, comply with the child restraint
system manufacturer’s installation instructions.
66 Children in the vehicle Securing the child restraint system
If necessary, slide head restraint 1 downwards (/ page 105). Make sure that
you do not interfere with the correct routing of Top Tether belt 4.
Securing the child restraint system with the seat belt
& WARNING Risk of accident if the rear bench seat, rear seat and seat backrest
are not engaged
The rear bench seat, rear seat and seat backrest may fold forwards, even when
you are driving.
R As a result, the vehicle occupant will be pushed into the seat belt with
increased force. The seat belt will not be able to protect as intended and
could cause additional injury.
R Objects or loads in the trunk or cargo compartment will not be restrained by
the seat backrest.
Make sure that the rear bench seat, the rear seat and the seat backrest are
engaged before every trip.
If the rear seat backrest is not engaged and locked in place, the red lock
verification indicator will be visible.
The seat belts on the following seats are equipped with a special seat belt
retractor:
R Front passenger seat
R Rear seats
When enabled, the special seat belt retractor ensures that the seat belts of
the front passenger seat and rear seats do not slacken once the child
restraint system is secured.
For a child restraint system in the “Universal” or “Semi-Universal”
category, make sure that the system has been approved for the vehicle seat.
Install the child restraint system. The entire base of the child restraint
system must always rest on the sitting surface of the seat.
Always make sure that the shoulder belt strap is correctly routed from the
seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system. The shoulder belt strap must be routed forwards from the seat belt outlet and, where possible, downwards to the child restraint system.
When installing on the rear seat: also secure Top Tether if present.
When installing on the front passenger seat: if necessary, adjust the seat
belt outlet and the front passenger seat accordingly.
Child safety locks
Activating or deactivating the child safety lock for the rear doors
& WARNING Risk of accident and injury if children are left unattended in the
vehicle
If children are left unattended in the vehicle, they could in particular: R
open doors, thereby endangering other
persons or road users. R get out and be struck by oncoming traffic. R operate
vehicle equipment and become
trapped, for example.
In addition, the children could also set the vehicle in motion, for example
by: R releasing the parking brake. R changing gear. R starting the vehicle.
Never leave children unattended in the vehicle.
When leaving the vehicle, always take the SmartKey with you and lock the
vehicle.
Keep the SmartKey out of the reach of children.
& WARNING Risk of fatal injury due to exposure to extreme heat or cold in the
vehicle
If persons, particularly children, are subjected to prolonged exposure to
intense heat or cold, there is a risk of severe injury or even death. # Never
leave persons, particularly chil-
dren, unattended in the vehicle.
& WARNING Risk of accident and injury due to children left unattended in the
vehicle
If children are traveling in the vehicle, they could, in particular: R Open
doors, thereby endangering other
persons or road users. R Get out and be struck by oncoming traffic. R Operate
vehicle equipment and become
trapped, for example.
Children in the vehicle 67
Always activate the installed child safety locks if children are traveling
in the vehicle.
Never leave children unattended in the vehicle.
When leaving the vehicle, always take the SmartKey with you and lock the
vehicle.
There are child safety locks for the rear doors and the rear side windows. The
child safety lock on the rear doors secures each door separately. The doors
can no longer be opened from the inside.
68 Children in the vehicle
Activating and deactivating the child safety lock for the rear side windows
R Indicator lamp 1 is off: via the switch on
the corresponding rear door or driver’s door
Press the lever in direction 1 (activate) or 2 (deactivate).
Make sure that the child-proof locks are working properly.
To activate/deactivate: press button 2.
The rear side window can be opened or closed in the following cases:
R Indicator lamp 1 is lit: via the switch on the driver’s door
Occupant presence reminder
Function of the occupant presence reminder
The occupant presence reminder can help to remind you about a child who may
have been forgotten in the rear passenger compartment of the vehicle. It
activates and deactivates automatically when a rear door is open for an
extended period of time and a child, which the system presumes to be present,
could enter or exit the vehicle.
When the vehicle is switched off, the Do Not Leave People or Animals in the
Vehicle message will appear on the driver’s display if the system has
previously activated automatically.
You can permanently deactivate the function in the multimedia system (/ page
69). When the system is deactivated, the p indicator lamp on the driver’s
display lights up.
Activating or deactivating the occupant presence reminder in the multimedia
system
Multimedia system: 4 © 5 Settings 5 Vehicle 5 Occupant Protection
Activate or deactivate the function.
Children in the vehicle 69
70 Opening and closing
SmartKey Overview of SmartKey functions
& WARNING Risk of accident and injury due to children left unattended in the
vehicle
If you leave children unattended in the vehicle, they could, in particular: R
open doors, thereby endangering other
persons or road users. R get out and be struck by oncoming traffic. R operate
vehicle equipment and become
trapped, for example.
In addition, the children could also set the vehicle in motion by, for
example: R releasing the parking brake. R changing the gearbox position. R
starting the vehicle.
Never leave children unattended in the vehicle.
When leaving the vehicle, always take the key with you and lock the vehicle.
Keep the key out of reach of children. * NOTE Damage to the SmartKey caused
by
magnetic fields # Keep the SmartKey away from strong
magnetic fields.
Vehicle key with panic alarm 1 Locks 2 Indicator lamp 3 Unlocks
4 Opens/closes the tailgate 5 Panic alarm
% If indicator lamp 2 does not light up when the Ü or ß button is pressed, the
battery is weak or possibly discharged. Replace the battery as soon as
possible.
Replace the SmartKey battery (/ page 72).
The SmartKey locks and unlocks the following components:
R Doors
R Socket flap
R Tailgate
If the vehicle is not opened within approximately 40 seconds after unlocking,
it locks again. Antitheft protection is armed again.
Do not keep the SmartKey together with electronic devices or metal objects.
This can affect the SmartKey’s functionality.
Opening and closing 71
Activating/deactivating the acoustic locking verification signal Multimedia
system: 4 © 5 Settings 5 Vehicle 5 Open/Close # Activate or deactivate the
Acoustic Lock.
Activating/deactivating the panic alarm
Requirements R The vehicle is switched off.
To activate: press button 1 for approximately one second. A visual and
audible alarm is triggered.
To deactivate: briefly press button 1 again.
or # Press the start/stop button.
A key belonging to the vehicle must be detected in the vehicle.
Changing the unlocking settings
Possible unlocking functions of the SmartKey:
R Central unlocking R Unlocking the driver’s door and socket flap
To switch between settings: press the Ü and ß buttons simultaneously for
approximately six seconds until the indicator lamp flashes twice.
Options when the unlocking function for the driver’s door and socket flap has
been selected:
R To unlock the vehicle centrally: press the Ü button twice.
R Vehicles with KEYLESS-GO: if you touch the inner surface of the door handle
on the driver’s door, only the driver’s door and the socket flap will be
unlocked.
Deactivating the function of the key
Vehicles with KEYLESS-GO: if you deactivate the function of the SmartKey, the
KEYLESS-GO functions will also be deactivated. Access or drive authorization
by KEYLESS-GO will then no longer be possible with that particular SmartKey.
Activate the function of the SmartKey so that all its functions will again be
available.
You can also deactivate the function of the SmartKey to reduce the energy
consumption of the SmartKey if you do not use the vehicle or a SmartKey for an
extended period of time.
Press and hold the ß button on the SmartKey.
72 Opening and closing
With the key button ß pressed, immediately press key button Ü twice in quick
succession. The indicator light of the key lights up once briefly and once for
a long time.
% The following options for re-activating the SmartKey are available:
R Press any button on the SmartKey.
R Start the vehicle with the SmartKey in the marked space in the center
console (/ page 156).
Removing/inserting the mechanical key Removing the mechanical key
Press release button 1. Emergency key 2 is pushed out slightly.
Pull out mechanical key 2 until it engages in the intermediate position.
Press release button 1 again and fully remove mechanical key 2.
Inserting the mechanical key # Press release button 1. # Insert mechanical key
2 to the intermediate
position or fully until it engages.
% You can use the intermediate position of mechanical key 2 to attach the key
to a key ring.
Replacing the key battery
& DANGER Risk of fatal injury due to swallowing batteries
Batteries contain toxic and corrosive substances. If batteries are swallowed
or otherwise enter the body, severe internal burns can occur within two hours.
There is a risk of fatal injury! # Keep the batteries out of the reach of
children. # If the lid and/or the battery compart-
ment do not close securely, stop using the key and keep it away from children.
If batteries are swallowed or otherwise enter the body, seek immediate
medical attention.
+ ENVIRONMENTAL NOTE Environmental damage due to improper disposal of
batteries
Batteries contain pollutants. It is illegal to dispose of them with the
household rubbish.
Dispose of batteries in an environmentally responsible manner. Take discharged
batteries to a qualified specialist workshop or to a collection point for used
batteries.
Requirements R You require a CR 2032 3 V cell battery.
Mercedes-Benz recommends that you have the battery replaced at a qualified
specialist workshop. # Remove the mechanical key (/ page 72).
Opening and closing 73
Press release knob 2 down fully and slide cover 1 in the direction of the
arrow.
Fold out cover 1 in the direction of the arrow and remove.
Remove battery compartment 3 and take out
References
- Map Feedback
- AT&T Official Site | Our Best Wireless & Internet Service
- Music, Sports, Talk, and Podcasts | SiriusXM Canada
- SiriusXM: Music, Sports, Talk & Podcasts, Live & On Demand
- dtsc.ca.gov/
- Luxury Cars - Sedans, SUVs, Coupes & Wagons | Mercedes-Benz USA
- Luxury Cars - Sedans, SUVs, Coupes & Wagons | Mercedes-Benz Canada
- Free and Open Source Software
- Safer Car Vehicle Safety, Ratings and Recalls | NHTSA
- SiriusXM: Music, Sports, Talk & Podcasts, Live & On Demand
- Défauts et rappels des véhicules, des pneus et des sièges d’auto pour enfant
- Defects and recalls of vehicles, tires and child car seats