tp-link AX5400 Indoor and Outdoor Whole Home Mesh Wi-Fi 6 System User Guide

tp-link AX5400 Indoor and Outdoor Whole Home Mesh Wi-Fi 6 System

About This Guide

This guide provides a brief introduction to Deco Indoor/Outdoor Whole Home Mesh Wi-Fi 6 System and regulatory information.
Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions

In this guide, the following conventions are used:

redirect to a website or a specific section.

Teal| Key information appears in teal, including management page text such as menus, items, buttons and so on.
 Note:| Ignoring this type of note might result in a malfunction or damage to the device.
 Tips:| Indicates important information that helps you make better use of your device.

More Info

• Specific product information can be found on the product page at https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
• Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer Maximum wireless signal rates are the physical rates derived from IEEE  Standeard 802.11 specifications.Actual wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic and client location.

MU-MIMO Disclaimer

Use of MU-MIMO requires clients to also support MU-MIMO

IoT Compatibility Disclaimer

IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.

Seamless Roaming Disclaimer

Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.

Appearance(Deco XM73-Outdoor)

Each Deco XM73-Outdoor has an LED that changes color according to its status, a mounting tab, two gigabit ports, a power slot, and a Reset button.See the explanation below:

Appearance(Deco XM73)

Each Deco XM73 has an LED that changes color according to its status, two Ethernet ports, a power slot, and a Reset button. See the explanation below:

Set Up Your Indoor Deco

First let’s start by setting up the indoor Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

1. Get the Deco app
   Download and install the Deco app from Google Play or App Store, or by scanning the QR code below.

or

2. Log in with TP-Link ID
Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.
@Tip: If you forgot your login password. tap – orgc,t P,·ssword. The app will help you reset your password.

3. Select your indoor Deco model
   Search for and select your indoor Deco model. If you have multiple indoor Decos, set up only one of them first.
   

4. Scan your indoor Deco’s product label
   Scan the QR code on the product label at the bottom of your indoor Deco for a quicker setup. You can also set it up manually
   

5. Plug in your indoor Deco
   Power off your modem. Connect your indoor Deco to the modem and power them both on. If you don’t have a modem, connect your indoor Deco directly to the Ethernet outlet.
   

6. Wait until indoor Deco’s LED pulses blue
   Wait until your indoor Deco’s LED pulses blue, then your phone/tablet will connect to the indoor Deco’s default Wi-Fi automatically
   

7. Specify your indoor Deco’s location
   Select or custom a location for your indoor Deco. The location will be used as the name of your indoor Deco.
   

8. Connect your indoor Deco to the internet
   Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.
   

9. Create your Wi-Fi network
   Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.
   

10. Connect to your Wi-Fi network
    Connect your phone/tablet to the indoor Deco’s Wi-Fi.
    

11. Setup complete
    Your indoor Deco network is now up. You can connect your devices to the network.
    

12. Add more indoor Decos
    Plug in the other included indoor Decos, and they will automatically join the network within 2 minutes, and the LED will turn solid green, indicating a successful connection.
    

Set Up Your Outdoor Deco

Your outdoor Deco is equipped with a waterproof cover for better safety in the outdoors. Follow the steps below to power on your  outdoor Deco and waterproof it, then mount it in the preferred way.

Step 1. Power on the outdoor Deco

1. Remove the waterproof cover from the outdoor Deco.
   911 Note: If the screws are tightened. use a Phillips screwdriver to loosen the screws fi rst The scr filES cannot be detached from the waterproof cover.

2. Plug the outdoor Deco into a wall outlet with earthing connection through the provided power cord. It will automatically join the network and the LED will turn solid green.
   Note:

3. To achieve better signal quality, place the outdoor Deco closer to the indoor Deco. You can also use an Ethernet cable to connect the outdoor Deco to the indoor Deco.

4. The product can only be powered via the normal building installation wiring.

5. Open waterproof connector on the base cover to expose the slot aligning with your cable.
   Note : Keep the other connector properly closed for waterproofing.

6. Replace the waterproof cover, leading the cable through the slot of the waterproof rubber. Re-secure the cover to your outdoor Deco with the screws.

WARNING

The outdoor Deco can only be used in upright direction as shown in the image.

Step 2. Mount the outdoor Deco

Deco can be mounted to a pole or a wall. Choose the appropriate mounting methods.

Option 1: Pole Mounting
The outdoor Deco can be mounted to a pole with the strap in the package.

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Pole Mounting Strap

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1. Lead the end of the pole mounting strap through the back of the outdoor Deco.
   

2. Position the outdoor Deco and wrap the pole mounting strap around the pole. Feed the end through the screwblock and tighten the strap until the outdoor Deco is secure.
   

WARNING

The outdoor Deco can only be used in upright direction as shown in the image

Option 2: Wall Mounting

The Deco can be mounted to a wall with the bracket, anchors, and screws in the package.

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Mounting Bracket

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Plastic Wall Anchors

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Self-tapping Screws

1. Place the mounting bracket in the right position. Mark two positions for the screw holes . Drill two 6 mm diameter holes for the screws at the marked positions.

2. Insert the plastic wall anchors into the 6 mm diameter holes. Align the mounting bracket to the plastic wall anchors and drive the self-tapping screws into the anchors through the mounting bracket.

3. Align the mounting tabs on the back of the outdoor Deco with the slot of the mounting bracket. Push and slide the outdoor Deco downward until it locks into place.

You’re all set! Now enjoy the internet!

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.
If problems still exist, contact us: https://www.tp- link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on ‘We couldn’t find Deco”?
Refer to the guidee https://www.tp-link.com/support/faq/2239/ or follow the video https/youtu be/4HYuEYS9XJM

Q2. What should I do if I fail to configure the satellite Deco and get stuck on •we couldn’t find another Deco”?
Refer to the guide IJ.!:l.Qs·//wwwtp-lir .com/suppor-/ffilll144 7 / or follow the video https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?
Refer to the guide https //www.tp-lini<.com/support/fag/2239/
Refer to the video https //youtu be/OSUrGdWH-10

Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/2428/

Q6. How can I find a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn’t working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/

Authentication

FCC Compliance Information Statement

Product Name: AX5400 Indoor/Outdoor Whole Home Mesh Wi-Fi 6 System
Model Number: Deco XM73(4-pack)
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note : The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. “To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 24 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY(the maximum transmitted power)
2412MHz—2483.5MHz (20dBm)
5150MHz—5250MHz (23dBm)
5250 MHz -5350 MHz (23dBm)
5470 MHz -5725 MHz (30dBm)

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.

The original EU Declaration of Conformity may be found at https://www.tp- link.com/en/support/ce/

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 cm from your body.

National Restrictions

Attention: This device may only be used indoors in all EU member states, EFTA countries and Northern Ireland.

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UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment

Regulations 2017.

The original UK Declaration of Conformity may be found at https://www.tp- link.com/support/ukca

National Restrictions

Attention: This device may only be used indoors in Great Britain.

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UK

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Canadian Compliance Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Caution

The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems; DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz.

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 24 cm between the radiator & your body.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Equipment name AX5400 Indoor/Outdoor Whole Home Mesh Wi-Fi 6 System

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Type designation (Type) Deco XM73(4-pack)

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6OJU

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Restricted substances its chemicals symbols

Lead (pb)

| Mercury(Hg)|

Cadmium(cd)

| Hexavalent chromium(Cr)| Polybrominated biphenyls(PBB)| Polybrominated diphenyl ethers(PBDP

PCB

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NOTE1 Exceding 0.1wt%  and • exceeaing!);.01 wt%” indicate that the percentage content of the restricted substance exceeds the
reference percentage value of presence condition.

Note 2: “ ” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of
presence.

Safety Information

• Adapter should be used indoors where the ambient temperature is lower than or equal to 40 •c.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not attempt to disassemble. repair, or modify the device. If you need service. please contact us.
• Do not use the device where wireless devices are not allowed.
• Plug the product into the wall outlets with earthing connection through the power supply cord.
• The socket-out let shall be installed near the equipment and shall be easily accessible.
• Operating Temperature: -30°C~G0°C (-22°F~140°F)
• This product uses radios and other components that emit electromagnetic f ields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 Inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device. Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Symbols may vary from products.

Note : The product label can be found at the bottom of the product and its I.T.E. power supply.

electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment
| Caution, avoid listening at high volume levels for long periods
| Disconnection, all power plugs
| Switch of mini-gap construction
| Switch of micro-gap construction (for US version) Switch of micro-gap / micro-disconnection construction (for other versions except US)
| Switch without contact gap (Semiconductor switching device)

References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• TP-Link Community
• How can I find a suitable spot for my Deco? | TP-Link
• CE Regulatory Compliance | TP-Link
• TP-Link Product Support - Wireless Networking Equipment Support
• What can I do if the Deco app isn't working properly | TP-Link
• Main Deco Failed to Complete Setup | TP-Link
• The internet connection is unstable or suddenly stops working when connected to the Deco network? | TP-Link
• Regulatory Compliance | TP-Link

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