deco AXE5400 Tri-Band Mesh Wi-Fi 6E System User Guide
- July 4, 2024
- deco
Table of Contents
Deco XE75
Superior Mesh Wi-Fi, Everywhere 1910013233 REV2.0.0 © 2022 TP-Link
User Guide
AXE5400 Tri-Band Mesh
Wi-Fi 6E System
About This Guide
This guide provides a brief introduction to Whole Home Deco Mesh Wi-Fi 6
System and the Deco app, as well as regulatory information.
Features available in Deco may vary by model and software version. Deco
availability may also vary by region or ISP. All images, steps, and
descriptions in this guide are only examples and may not reflect your actual
Deco experience.
Conventions
In this guide, the following conventions are used:
| Convention | Description |
|---|---|
| Deco | Stands for Deco Whole Home Mesh Wi-Fi System/Unit. |
| Underline | Hyperlinks are in teal and underlined. You can click to redirect to |
a website or a specific section.
Teal| Key information appears in teal, including management page text such as
menus, items, buttons and so on.
Note:| Ignoring this type of note might result in a malfunction or damage to
the device.
Tips:| Indicates important information that helps you make better use of your
device.
More Info
- Specific product information can be found on the product page at https://www.tp-link.com.
- A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
- Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.
Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE
Standard 802.11 specifications. Actual wireless data throughput and wireless
coverage, and quantity of connected devices are not guaranteed and will vary
as a result of network conditions, client limitations, and environmental
factors, including building materials, obstacles, volume and density of
traffic, and client location.
MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.
IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the
Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi
use.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up.
Performance may vary depending on the client device.
Appearance
Each Deco has an LED that changes color according to its status, three RJ-45
Ethernet ports, a power slot, and a Reset button.
See the explanation below:
Tip: The product label can be found at the bottom of the product.
Set rUp Your Deco
The intuitive Deco app guides you through an easy setup process that gets each
unit up and all your devices connected.
Follow the steps below to set up your Whole Home Deco Mesh Wi-Fi 6 System.
-
Download and install the Deco app
Scan the QR code below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.https://www.tp-link.com/app/qrcode/?app=deco -
Log in or sign up with TP-Link ID
Open the app. Use your TP-Link ID to log in. If you don’t have a TP-Link ID, sign up first.
Note: If you forgot your login password, tap Forgot Password?.
The Deco app will guide you through the rest.
-
Identify your Deco
Choose your Deco model.
-
Plug in and power on Deco
Power off your modem. Connect your Deco to the modem and power them both on.
If you don’t have a modem, connect the Ethernet outlet directly to your Deco.
-
Select a location
Select a location for this Deco. If its location is not listed, you can create a new one by choosing Custom. This will be the name of your Deco.
-
Set up internet connection
Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.
-
Create your Wi-Fi network
Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.
-
Connect to your Wi-Fi network
Connect your phone/tablet to the Deco’s Wi-Fi.
-
Setup complete
Your Deco network is now up. Connect all devices to the Deco network. You can also Add More Decos to expand the Wi-Fi coverage.
-
Troubleshooting
Solutions to common problems during setup or use are provided here for
reference. Follow the steps and the provided link below to diagnose and solve
problems you might experience with your Deco.
If problems still exist, contact us: https://www.tp-
link.com/support
Q1. What should I do if I fail to configure the main Deco and get stuck on
“We couldn’t find Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the
video https://youtu.be/2HYuEYS9XJM
Q2. What should I do if I fail to configure the satellite Deco and get stuck
on “We couldn’t find another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the
video https://youtu.be/iVgDzoo16T4
Q3. What should I do if I fail to configure the main Deco and get stuck on
“Testing Internet Connection”?
Refer to the video https://youtu.be/OSUrGdWH-i0
Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/
Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/1454/
Q6. How can I find a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/
Q7. What can I do if the Deco app isn’t working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/
Authentication
FCC Compliance Information Statement
Product Name: AXE5400 Tri-Band Mesh Wi-Fi 6E System
Model Number: Deco XE75
| Component Name | Component Model |
|---|---|
| I.T.E POWER SUPPLY | T120200-2B4 |
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. Such
modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This device and its antenna must not be co-located
or operating in conjunction with any other antenna or transmitter.
To comply with FCC RF exposure compliance requirements, this grant is
applicable to only Mobile Configurations. The antennas used for this
transmitter must be installed to provide a separation distance of at least 20
cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter.
FCC regulations restrict operation of this device to indoor use only. The
operation of this device is prohibited on oil platforms, cars, trains, boats,
and aircraft, except that operation of this device is permitted in large
aircraft while flying above 10000 feet. Operation of transmitters in the
5.925-7.125 GHz band is prohibited for control of or communications with
unmanned aircraft systems.
We, TP-Link USA Corporation, has determined that the equipment shown as above
has been shown to comply with the applicable technical standards, FCC part 15.
There is no unauthorized change is made in the equipment and the equipment is
properly maintained and operated.
FCC Compliance Information Statement
Product Name: I.T.E POWER SUPPLY
Model Number: T120200-2B4
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
We, TP-Link USA Corporation, has determined that the equipment shown as above
has been shown to comply with the applicable technical standards, FCC part 15.
There is no unauthorized change is made in the equipment and the equipment is
properly maintained and operated.
Issue Date: 2022-09-29
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures.
OPERATING FREQUENCY(the maximum transmitted power)
2412MHz—2472MHz (20dBm)
5150MHz—5350MHz (23dBm)
6105MHz—6425MHz (23dBm)
Frequency band 5150 – 5250 MHz:
Indoor use: Inside buildings only. Installations and use inside road
vehicles and train carriages are not permitted. Limited outdoor use: If used
outdoors, equipment shall not be attached to a fixed installation or to the
external body of road vehicles, a fixed infrastructure or a fixed outdoor
antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170
– 5250 MHz band.
Frequency band 5250 – 5350 MHz:
Indoor use: Inside buildings only. Installations and use in road vehicles,
trains and aircraft are not permitted. Outdoor use is not permitted.
Frequency band 5470 – 5725 MHz:
Installations and use in road vehicles, trains and aircraft and use for
unmanned aircraft systems (UAS) are not permitted.
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential
requirements and other relevant provisions of directives 2014/53/EU,
2009/125/EC, 2011 /65/EU and (EU) 2015/863.
The original EU Declaration of Conformity may be found at https://www.tp-
link.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the
limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device used at 20 cm from
your body.
National restrictions
Attention: This device may only be used indoors in all EU member states
and EFTA countries, and Northern Ireland.
| AT| BE| BG| CH| CY| CZ| DE| DK
---|---|---|---|---|---|---|---|---
EE| EL| ES| Fl| FR| HR| HU| IE
IS| IT| LI| LT| LU| LV| MT| NL
NO| PL| PT| RO| SE| SI| SK| UK(NI)
UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential
requirements and other relevant provisions of the Radio Equipment
Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp-
link.com/support/ukca/
National restrictions
Attention: This device may only be used indoors in Great Britain.
| UK
---|---
Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to
reduce the potential for harmful interference to co-channel mobile satellite
systems;
DFS (Dynamic Frequency Selection) products that operate in the bands 5250-
5350 MHz.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
Equipment name:
AXE5400 Tri-Band Mesh Wi-Fi 6E System| Type designation (Type)
Deco XE75
---|---
Unit| Restricted substances and its chemical symbols
Lead
(Pb)| Mercury
(Hg)| Cadmium
(Cd)| Hexavalent
chromium (Cr+6)| Polybrominated
biphenyls (PBB)| Polybrominated diphenyl
ethers (PBDE)
PCB| 0| 0| 0| 0| 0| 0
| 0| 0| 0| 0| 0| 0
| | 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0
Note 1 : “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the
percentage reference percentage value of presence condition.
Note 2 : indicates that the percentage content of the restricted
substance does
Note 3 : The ” — ” indicates that the restricted substance
corresponds to the exemption.
Safety Information
- Keep the device away from water, fire, humidity or hot environments.
- Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
- Do not use damaged charger or USB cable to charge the device.
- Do not use any other chargers than those recommended.
- Do not use the device where wireless devices are not allowed.
- Adapter shall be installed near the equipment and shall be easily accessible.
- Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
- Operating Temperature: 0°C~40°C (32°F~104°F)
- This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
Please read and follow the above safety information when operating the device.
We cannot guarantee that no accidents or damage will occur due to improper use
of the device. Please use this product with care and operate at your own risk.
Explanation of the symbols on the product label
| Symbol | Explanation |
|---|---|
| Direct current | |
| Alternating current | |
| Caution | |
| Operator’s manual | |
| Indoor use only | |
 |
Class II equipment
| Energy efficiency Marking
| Polarity of d.c. power connector
| RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization
or to the retailer when the buys a new electrical or electronic equipment.
References
- Link: Simple, secure one-click payments
- WiFi Networking Equipment for Home & Business | TP-Link
- TP-Link Community
- TP-Link Australia - WiFi Networking Equipment for Home & Business
- CE Regulatory Compliance | TP-Link
- TP-Link Product Support - Wireless Networking Equipment Support
- Encountering an Error When Adding a Deco | TP-Link
- What can I do if the Deco app isn't working properly | TP-Link
- Main Deco Failed to Complete Setup | TP-Link
- Cannot connect to Deco Wi-Fi | TP-Link
- Regulatory Compliance | TP-Link
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