Extron NAVigator System Manager User Guide

July 8, 2024
Extron

NAVigator
System ManagerExtron NAVigator System Manager User Guide
NAV Pro AV Over IP
68-2740-01, Rev. D
03 24

Safety Instructions
WARNING:
This symbol, ****, when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Copyright
© 2023 — 2024 Extron. All rights reserved. www.extron.com

Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (™) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Everlast, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder,  LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTP Systems, and ZipClip

Registered Service Mark(SM): S3 Service Support Solutions

Trademarks (™)
AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), EQIP, FastBite, Flex55, FOX, FOXBOX, InstaWake, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

ATTENTION:

  • The Twisted Pair Extension technology works with unshielded twisted pair (UTP) or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE compliance, STP cables and STP Connectors are required.

NOTES:

  • This unit was tested with shielded I/O cables on the peripheral devices. Shielded cables must be used to ensure compliance with FCC emissions limits.
  • For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website.

Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose of used batteries according to the instructions.

Conventions Used in this Guide

Notifications
The following notifications are used in this guide:

CAUTION: Risk of minor personal injury.

ATTENTION:

  • Risk of property damage.

NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.

Software Commands
Commands are written in the fonts shown here:![Extron NAVigator System Manager

NOTE: For commands and examples of computer or device responses used in this guide, the character “θ” is the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in italics as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:
From the File menu, select New.
Click the OK button.

Specifications Availability
Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms
A glossary of terms is available at https://www.extron.com/technology/glossary.aspx

Introduction

About this Guide
This guide contains installation, configuration, and operating information for the Extron NAVigator Pro AV over IP System Manager.

About the NAVigator
The NAVigator (see figure 1) manages, configures, and controls an AV streaming system consisting of Extron NAV encoders, and decoders (endpoints). The NAVigator also provides a centralized communication bridge between the control system and the endpoints. The NAVigator can support up to 16 endpoints as shipped and can be upgraded via LinkLicenses to support up to 48, 96, or 240 endpoints.

Extron NAVigator System Manager - NAVigator Figure 1. Typical NAVigator Application

The NAVigator provides one central web management interface. It expedites the system deployment process through bulk endpoint configuration, EDID Minder, and ties management features. In addition, it also makes system management easier through system tools such as firmware upgrade, backup, and restore.
The NAVigator is housed in a 1-inch high, half-rack width metal enclosure that can be mounted in any standard 19-inch rack or under furniture with optional mounting kits.
The NAVigator can be powered via Power over Ethernet (PoE) or by an included external 100 VAC to 240 VAC, 50-60 Hz power supply that provides worldwide power compatibility.

About the System
The NAVigator and NAV endpoints form an AV over IP switching matrix on an Internet Group Management Protocol (IGMP) Managed IP Network. The managed AV system can stream:

  • HDCP 2.3-compliant HDMI video (which can include embedded digital audio) at resolutions up to 4k@60 Hz and 4:4:4 chroma sampling
  • Optional analog audio
  • RS-232 and IR control signals

NOTE: The RS-232 and IR communications are only controllable through an Extron Control Processor via a Secure Platform Device (SPD) (see the Global Configurator Plus Help File). The encoder and decoder do not generate or respond to the RS-232 and IR communication signals.

The encoders are configured for low latency multicast streaming.
The decoders tie to an encoder.

Features

  • NAVigator API for Third Party Control — An optional NAVigator LinkLicense is available to enable thirdparty control of NAV systems.

  • Securely manages, configures, and controls NAV Pro AV over IP systems.

  • Each unit supports up to 240 NAV endpoints — Offers encrypted management and control up to 240 NAV endpoints for centralized, secure management of complete Pro AV over IP systems.

  • Intuitive, web-based user interface for ease of use — Intuitive graphical web interface for configuration, monitoring, backup/restoration, and troubleshooting.

  • Manages simultaneous configuration of multiple NAV devices — Enables bulk configuration of a large number of devices in a single operation, saving time and simplifying setup.

  • Secure encrypted communication between all endpoints — Features secure communication ensuring any data sent to encoders or decoders from the NAVigator is encrypted.

  • Workstation On-Screen Display — Displays an OSD on NAV decoders to enable selection of encoder sources for keyboard, video, and mouse (KVM) in multi-display workstation applications.

  • WindoWall Mode supports videowall applications — NAV scaling decoders support videowall applications using the Extron WindoWall processing, enabling a mix of full screen and image magnification across multiple displays. WindoWall presets provide a quick and easy way to manipulate the videowall canvas between different image arrangements.

  • Confidence preview — Allow you to view the video output on the built-in HTML page of the NAVigator, encoder, and decoder. This feature helps to remotely validate video output during configuration or debugging.

  • Customizable Screen Saver — Displays a user-supplied custom image, black screen, blue screen, or the last video frame when no active video signal or stream is present.

  • Custom On-Screen Display — Configurable OSD for two lines of custom text to display video source names, security classification levels, or other user-defined information from an encoder.

  • Custom Borders — Displays full-screen borders in a variety of colors applied by the control system. These borders may be used in many applications such as security classification, alarm condition, or active display identification.

  • Priority Routing — Assign custom tags to end points using NAVigator software. Tags can be used to further classify endpoints, easily locate them on the network, or apply rules for routing with an Extron control system.

  • Power over Ethernet, or PoE, eliminates the need for a local power supply — PoE enables receipt of power directly from the PoE switch, eliminating the need for bulky local power supplies.

  • Scalable with LinkLicense — The base NAVigator system supports 16 devices with the capability to expand to 48, 96, or 240 with the addition of LinkLicenses.

  • Multiple NAVigator systems can work together to support thousands of endpoints, creating futureready solutions that grow with your organization.

  • Secure network isolation with dual LAN interfaces — Two isolated, independent LAN ports facilitate control from a secondary network, enabling flexible system design with enhanced security, and eliminating AV traffic on the corporate network.

  • Enables parallel firmware update of multiple NAV devices at once — Upgrades firmware on all endpoints directly from the NAVigator web interface for quick and reliable firmware management that enables efficient system enhancements.

  • 802.1X port-based Network Access Control — Supports 802.1X port-based authentication, requiring that all devices are approved before network access is granted.

  • Integrates with Pro Series control systems for secure, user-friendly external control — Designed to integrate directly with Extron Pro Series control systems for secure, encrypted RS-232 and IR control of external devices without the need for additional control processors.

  • External Extron Everlast power supply included — Provides worldwide power compatibility with high-demonstrated reliability and low power consumption.

  • Extron Everlast Power Supply is covered by a 7-year parts and labor warranty

  • 1-inch (2.5 cm) high, half rack width metal enclosure — Compact, low profile enclosure for discreet  placement and concealment.

Installation and Operation

NOTE: For equipment mounting, see Mounting the NAVigator on page 143.

Rear Panel Connections and Features

Extron NAVigator System Manager - Rear Panel Connections and
Features Figure 2. NAVigator Rear Panel Connectors and Features

A. Power connector (optional) — See below.
B. NAV/PoE port
C. OOB (Out of Band) port
D. RESET button and LED — See page 5.

A. Power connector (optional) — Plug the included external 12 VDC power supply into this 2-pole connector for power by a local device.
ATTENTION: Do not connect power to the NAVigator until you have read the CAUTION and ATTENTION notices on page 6.
ATTENTION : Ne connectez pas l’alimentation à l’NAVigator avant d’avoir lu les rubriques « ATTENTION » des page 6.
NOTE: Alternatively, the NAVigator can be powered via PoE, supplied by either an optional PI 140 Power Injector or a PoE capable network switch.
B. NAV/PoE port — Connect this port to your A/V LAN network for control of the NAVigator, control of the A/V streaming network (NAV encoders and decoders), or both. Optionally, you can also power the NAVigator by inserting PoE through this port. Streaming endpoints must be on the same network as the NAV/PoE port.
ATTENTION: Power over Ethernet (PoE) is intended for indoor use only. It is to be connected only to networks or circuits that are not routed to the outside plant or building.
C. OOB (Out of Band) port — Connect this port to a network for remote management of the NAV System. The OOB port cannot receive PoE.
NOTE: The OOB Port should not be connected to the same network as the NAV/PoE Port.
D. RESET button and LED (see figure 2 on page 4) — Press this button and observe the LED to initiate three levels of NAVigator reset (see Reset Operations, on page 7).

Connector and Cable Details

Twisted pair cable termination and recommendations
Figure 3 details the TIA/EIA T568-B wiring standard. Use this standard to terminate twisted pair (TP) cables with RJ-45 connectors.

Figure 3. TP Cable Termination

Power supply wiring
Figure 4 shows how to wire the connector. Use the supplied tie-wrap to strap the power cord to the extended tail of the connector.

Extron NAVigator System Manager - Power Connector
Wiring Figure 4. Power Connector Wiring

CAUTION:
ATTENTION:

  • The DC output cables must be kept separate from each other while the power supply is plugged in.
    Remove power before wiring.

  • The length of exposed wires is critical. The ideal length is 3/16 inch (5 mm).
    • Any longer and the exposed wires may touch, causing a short circuit.
    • Any shorter and the wires can be easily pulled out even if tightly fastened by the captive screws.

  • Do not tin the power supply leads before installing them in the connector. Tinned wires are not as secure in the connector and could be pulled out.

ATTENTION:

  • This product is intended to be supplied by a UL Listed power source marked “Class 2” or “LPS,” rated output 12V dc, minimum 0.5 A or 48 Vdc (PoE), minimum 0.35 A or 56 Vdc (PoE), minimum 0.55 A. Always use a power supply supplied by or specified by Extron. Use of an unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the end product.
  • Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling spaces or in wall cavities.
  • The installation must always be in accordance with the applicable provisions of National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. The power supply shall not be permanently fixed to a building structure or similar structure.
  • Power supply voltage polarity is critical. Incorrect voltage polarity can damage the power supply and the unit. The ridges on the side of the cord (see figure 4 on page 5) identify the power cord negative lead.

To verify the polarity before connection, plug in the power supply with no load and check the output with a voltmeter.

Front Panel Connection and Indicators

Extron NAVigator System Manager - Front Panel Connection and
Indicators Figure 5. NAVigator Front Panel Features

A Power LED — Indicates the unit power status.

  • Blinking — The unit is receiving power, either locally or remotely (via PoE) and is booting up.
  • Lit — The unit is receiving power, either locally or remotely (via PoE) and is operational.

B Configuration port — Connect to this USB mini-B port (USB 2.0) for product configuration, management and firmware updates.
C LAN LEDs (OOB and NAV) — Indicate the status of the ports.

  • LNK (green) — Indicates the status of the link.
    • Blinking — A network link has been established at 10/100 Mbps.
    • Lit — A network link has been established at 1 Gbps.

  • ACT (blinking amber) — Network activity is present. The blink rate corresponds to activity.

Basic Operation

Configuration and Other Operations
Configuration and more complex operation of the system is accomplished via embedded web pages (see HTML Operation, beginning on page 9); Extron Toolbelt, Global Configurator Plus, Global Configurator Professional, or Global Scripter (see Control System on page 128), or SIS commands (see SIS Operation, starting on page 132).

Reset Operations
The rear panel RESET button initiates three modes of reset. The RESET button is recessed, so use an Extron Tweeker, a pointed stylus, or ballpoint pen to access it.
See the table on page 8 for a summary of the modes.

ATTENTION: Review the reset modes carefully. Using the wrong reset mode may result in unintended loss of flash memory programming, port reassignment, or a controller reboot.

NOTE:

  • The modes listed close all open IP connections and close all sockets.
  • For Reset IP Setting and Factory Reset, nothing happens if the momentary press does not occur within 1 second.

Extron NAVigator System Manager - Reset Mode Comparison and
Summary

Performing Factory and IP Resets
Perform resets of the unit as follows (see figure 6):

  1. Use a small screwdriver to press and hold the rear panel RESET button until the rear panel RESET LED blinks either:
    • Twice, for an IP settings reset
    • Three times for an absolute (factory) reset![Extron NAVigator System Manager

HTML Operation

The NAVigator can be controlled and operated through either the front panel CONFIG (USB) port (see figure 5, A on page 7) or the rear panel NAV/PoE port (see figure 2, B on page 4) or OOB port ( C on page 4). The Configuration port uses IP over USB technology. The factory-embedded pages are always available and cannot be erased or overwritten.

NOTE: If connection to the NAVigator using either the NAV/PoE port or OOB port is unstable, try turning off the proxy server in your web browser.

Opening the Embedded HTML Pages
Access the NAVigator using HTML pages as follows:

  1. Start the web browser.
    NOTES:
    • Extron recommends the following browsers to fully support the NAV system:
    • Google Chrome — All screen images in this guide use Chrome
    • Mozilla Firefox
    • Microsoft Edge
    • The network must be properly configured for multicasting (IGMP). Failure to do so may result in degraded performance.

  2. Click in the Address field of the browser and enter the IP address.
    NOTES:
    • Default settings: Port| DHCP| IP address| Subnet mask
    ---|---|---|---
    Config (USB)*| | 2θ3.θ.113.22|
    NAV/PoE (RJ-45)| On| |
    OOB (RJ-45)| Off| 192.168.253.254| 255.255.255.θ

  • For the Config port, the address for IP over USB CANNOT be changed.
    For the NAV/PoE port, if unit does not receive an IP address from the DHCP Server, it self-assigns a Link Local IP address in the range 169.254.X.X.
    If you use IP over USB, Extron recommends waiting a minute after plugging in the cable from your PC to identify the USB connection as a valid Ethernet port.

    1. Press the keyboard key.
      NOTES:
      • If you do not have the appropriate SSL Certificate, the browser displays a privacy notification (see figure 7). Continue to the login dialog box as follows:
      1. Click Advanced (1). The button changes to Hide Advanced and explanatory text and a link appear below the button.Extron NAVigator System
Manager - Privacy Notification Figure 7. Privacy Notification
      2. Click Proceed to (unsafe) (2).
      • Your IT department can provide an uploadable SSL Certificate (see Toolbelt on page 128). Once the certificate is loaded, the notification does not occur.
      The browser opens to the Login dialog box (see figure 8). Figure 8. Login Dialog Box

    2. Enter the Username (see figure 11, (1) ) and Password (2) and click Sign In (3). The browser opens the embedded decoder web pages (see figure 9 on page 11).
      NOTES:
      • The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords revert to the default.
      The default username is admin and the default password is extron.
      • Passwords are case sensitive.

NOTE: The HTML page shown may open with any of the panels (items 2 through 9 below) selected.

Extron NAVigator System Manager - Home Page Figure 9. Home Page

See figure 9 and the detailed descriptions in “HTML Pages Overview”.

1 Menu icon
2 ENDPOINTS link
3 TIES link
4 EDID link
5 WINDOWALLS link
6 KVM WORKSTATIONS link| 7 TOOLS link
8 MONITORING link (see page 12)
9 SETTINGS link
10 admin link
11 Name banner
12 ABOUT link
---|---

HTML Pages Overview

See figure 9 and the following sections for an overview of the following panes or functions. See Creating a NAV System on page 28 for procedures to use items 9, 2, and 3 to create a NAV system. See Detailed Descriptions and Operations on page 37 for detailed descriptions of items 4 through 8, and 12.

  1. Menu icon — Toggles to hide or show the links pane (items 2 through 9).
  2. Endpoints link — Opens a page that allows you to discover and assign endpoints. You can then view these assigned endpoints and make configuration and communications settings changes to them (see Endpoints Page on page 13).
  3. TIES link — Opens a page that allows you to make and break ties (see Ties Page on page 13).
  4. EDID link — Opens a page that allows you to select an EDID and assign it to one or more inputs (encoders) (see EDID Page on page 14).
  5. WINDOWALLS link — Opens a page that allows you to configure NAV WindoWall canvases and to save, apply, and clear NAV WindoWall presets (see WINDOWALLS Page on page 15).
  6. KVM WORKSTATIONS link — Opens a page that provides tools for creating and configuring KVM workstations (see KVM WORKSTATIONS Page on page 18).
  7. TOOLS link — Opens pages that provide NAVigator tools and tools for entire system, including the endpoints (see Tools Pages on page 21).
  8. MONITORING link (see figure 9 on page 11) — Opens a page that shows system status information (see Monitoring Page on page 22).
  9. SETTINGS link — Opens a page that provides access to many NAVigator device settings (see Settings Page on page 27).
  10. admin link — Click to display the Sign Out button. Click Sign Out to log out of the NAVigator HTML pages.
  11. Name banner — Displays the host name and the device name.
  12. About link — Opens a page that provides information about the NAVigator (see About Page on page 127).
    NOTE: The log in to the HTML pages automatically times out after 30 minutes of user inactivity.

Endpoints Page

The Endpoints page allows you to discover endpoints and assign one or more to the NAVigator. To access the Endpoints page, if necessary, click the Menu icon (see figure 10, 1, below, and figure 11, 1 on page 13). Click ENDPOINTS (2). The Endpoints page opens. See Creating a NAV System on page 28 for a detailed description of discovering and assigning endpoints as part of creating a system.
Figure 10 shows the Endpoints page when no endpoints have been discovered or assigned.
Figure 11 shows the Endpoints page when endpoints have already been discovered and assigned and are online.

Extron NAVigator System Manager - Endpoints Page with no Discovered
Endpoints Figure 10. Endpoints Page with no Discovered Endpoints![Extron NAVigator System Manager

Ties Page
The Ties page allows you to make or break ties to create or change the input/output matrix in a NAV system. To access the Ties page, if necessary, click the Menu icon (see figure 12, 1 ). Click TIES ( 2 ). The Ties page opens, displaying a grid of endpoints assigned to this NAVigator and indicates existing ties. See Creating a NAV System on page 28 for a detailed description of assigning and tying endpoints as part of creating a system.

Extron NAVigator System Manager - Ties Page Figure 12. Ties Page

EDID Page
The EDID page allows you to select an EDID and assign it to one or more inputs (encoders). To access the EDID page, if necessary, click the Menu icon (see figure 13, 1 ). Click EDID ( 2 ). The EDID page opens, displaying a library of available EDIDs, favorite EDIDs, and connected output (display) EDIDs. See EDID Page on page 63 for a detailed description of using EDIDs.

Extron NAVigator System Manager - EDID Page Figure 13. EDID Page

WINDOWALLS Page
The NAVigator can support up to eight NAV WindoWalls with mixed sources. The NAVigator can support up to eight workspaces called canvases, each of which can support up to eight rows by eight columns.
The WINDOWALLS page provides tools to configure NAV WindoWall canvases, assign encoders (sources) to the canvases, and to save the canvas as a NAV WindoWall preset. To open the WINDOWALLS page, if necessary, click the Menu icon (see figure 14, 1). Click WINDOWALLS (2).
See WINDOWALLS page on page 73 for a detailed description of using this page to create NAV WindoWalls and presets, Creating a canvas on page 73, and Creating WindoWall presets on page 78.

Extron NAVigator System Manager - WINDOWALLS Page Figure 14. WINDOWALLS Page

The WindoWalls page consists of the following elements:
3 Add WindoWall button — Add a new WindoWall to configure.
4 Canvas selection links — Select a canvas to configure. When you select a canvas, the Canvas Configuration page opens (see Canvas Configuration page on page 16).
5 Delete — Select a canvas to delete.

TIPS:

  • The WindoWalls row (A) shows how many WindoWalls have been created for this NAV system and how many more are available for creation.
  • Incomplete (B) indicates a canvas is not finished being configured and is not ready for use as a WindoWall.

Canavas Configuration page
The Canvas Configuration page (see figure 15) provides tools to assign decoders to NAV WindoWall canvases.
See WINDOWALLS page on page 73 for a detailed description of using this page to create NAV WindoWall canvases.

Extron NAVigator System Manager - WindoWall Canvas Configuration
Pane Figure 15. WindoWall Canvas Configuration Pane

The CANVAS CONFIGURATION pane consists of the following elements:

  1. PRESETS tab — Opens the Canvas Preset pane (see Canvas PRESETS pane on page 17).
  2. Canvas view — A grid diagram in which each cell represents a display in the NAV WindoWall and which can include the display number (displays are numbered horizontally on the canvas view), the decoder, and the total output resolution.
  3. Canvas configuration — Provide the Canvas ID (for identification to a control system), define the size of the canvas, and assign it a name.
  4. Output Assignments — Assign decoders to the displays in the NAV WindoWall.
  5. Display Settings — Adjust the display settings of all outputs in the canvas, such as layouts and output resolutions.
  6. Mullion Compensation (off-screen on figure 15, see figure 78, 3 on page 77) — Adjust the space around displays to extend the image “behind” the bezels of flat panels.

NOTE: Incomplete (A) indicates a canvas is not finished being configured and is not ready for use as a WindoWall.
TIP: Each canvas has a Canvas ID (B) that identifies that canvas. If you need to reference a canvas from a control system, the canvas ID does not change, even if you have renamed the canvas.

Canvas PRESETS pane
The PRESETS page (see figure 16) allows you to assign encoders (sources) to NAV WindoWall canvases and to save the canvas as a NAV WindoWall preset. See WINDOWALLS page on page 73 for a detailed description of using the Canvas Configuration page and this page and to create NAV WindoWalls and presets.

Extron NAVigator System Manager - WindoWall PRESETS
Page Figure 16. WindoWall PRESETS Page

The PRESETS pane (see figure 17) consists of the following elements:

  1. CONFIGURATION tab — Opens the CANVAS CONFIGURATION pane (see CANVAS CONFIGURATION pane on page 16).
  2. Canvas view — A grid diagram in which each cell represents a display in the NAV WindoWall.
  3. Input and preset controls — Assign encoders, manage presets, and switch inputs.

NOTE: Incomplete (A) indicates a canvas is not finished being configured and is not ready for use as a WindoWall.

KVM WORKSTATIONS Page
The NAVigator can support up to eight KVM workstations, each of which allows the NAV system to function as a KVM-Over-IP Matrix KVM workstation. Users can control a selection of computers that are remotely located from a single workspace.
The KVM Workstation page provides tools for creating and configuring KVM workstations.
To access the KVM Workstation pages, if necessary, click the Menu icon (see figure 17, 1). Click KVM WORKSTATIONS (2).
See KVM Workstations page on page 81 for a detailed description of using this page to create KVM workstations and presets,Creating a KVM Workstations on page 81, and Creating KVM presets on page 85 to create presets.

Extron NAVigator System Manager - KVM Workstation Pane Figure 17. KVM Workstation Pane

The KVM Workstation page consists of the following elements:
3 Add Workstation button — Add a new KVM workstation to configure.
4 Workstation selection links — Select an existing KVM workstation to configure or delete. When you select a workstation, the KVM Configuration page opens (see Workstation PRESETS pane on page 20).
5 Delete — Select a KVM workstation to delete.

TIP:

  • The Workstation row (A) shows how many KVM workstations have been created for this NAV system and how many more are available for creation.
  • Incomplete (B) indicates a workstation is not finished being configured and is not ready for use.

KVM Configuration page
TheKVM Configuration page (see figure 18) provides tools to assign decoders and encoders to KVM workstations. See Creating a KVM Workstations on page 81 for a detailed description of using this page and Creating KVM presets on page 85 to create presets.

Extron NAVigator System Manager - KVM Configuration
Page Figure 18. KVM Configuration Page

The KVM CONFIGURATION page consists of the following elements:

  1. PRESETS tab — Opens the Workstation Preset pane (see Workstation PRESETS pane on page 20).
    NOTES:
    • Incomplete (A) indicates a configuration is not finished being configured and is not ready for use.
    • If you select Presets while the configuration is Incomplete (A), the PRESETS pane reports:
    Incomplete Workstation Configuration
    To edit Presets, assign a decoder to each display, and, keyboard and mouse (K/M) for at least one output

  2. Workstation display layout — A virtual representation of how displays are set up at the workstation desk. Each cell represents a display.

  3. Workstation Configuration pane — Specify a workstation name (or use the default, Workstation nn), provide a Workstation ID (for identification to a control system), and enables and disables the Extron SmartGlide KVM switching and SmartGlide KVM focus features.

  4. Input Assignment and Output Assignment buttons (see figure 18 on page 18) — Click to select input (encoder) and output (decoder) variables to configure.

  5. Display Settings (off-screen on figure 18, see figure 84, 7 on page 82) — Adjust the display settings of all outputs (decoders) in that workstation.

Workstation PRESETS page
The Presets page (see figure 19) allows you to save the workstation with different combination of allowed inputs and USB ties and with one input assigned keyboard and mouse control. Creating a KVM Workstations on page 81 for a detailed description of using the KVM Configuration page and this page and to create KVM workstations and presets.

Extron NAVigator System Manager - Workstation Presets
Page Figure 19. Workstation Presets Page

The Workstation PRESETS page (see figure 19) consists of the following elements:

  1. CONFIGURATION tab — Opens the KVM CONFIGURATION pane (see KVM CONFIGURATION pane on page 19).
  2. Workstation display layout — A virtual representation of how the displays are setup at the workstation desk. Each cell represents a display in the KVM workstation.
  3. Input and preset controls — Show available encoders and manage saved presets.

Tools Pages
The Tools pages provide a variety of NAVigator, system, and network tools.
To access the Tools pages, if necessary, click the Menu icon (see figure 18, 1).
Click TOOLS (see 1 in the illustration at right) and select among:

  • Device Tools (2, NAVigator tools, see “Device Tools page”)
  • System Tools (3, endpoints tools, see System Tools page on page 22)
  • Diagnostic Tools (4, network diagnosis, see Diagnostic Tools page on page 23).
  • Commissioning Report (5, report of the complete system configuration, see Commissioning Report page on page 24).

Device Tools page
The Device Tools page consists of four tabs (2), BACKUP, RESTORE, FIRMWARE, and RESET that provide NAVigator tools. See Device tools page on page 90 for detailed descriptions of these NAVigator tools.

Extron NAVigator System Manager - Device Tools Page Figure 20. Device Tools Page

System Tools page
The System Tools page consists of three tabs (see figure 20, 1), BACKUP, RESTORE, and FIRMWARE that provide tools for the NAV system, including all assigned endpoints. See System Tools Page on page 96 for a detailed description of these system tools.

Extron NAVigator System Manager - System Tools Page Figure 21. System Tools Page

Diagnostic Tools page
The Diagnostic Tools page (see figure 23) provides tools that allow you to troubleshoot the connection to other units on the NAV network. Access the page as follows:

  1. Click the TOOLS > Diagnostic Tools link on the left side of the browser (1). The browser displays the Diagnostic Tools page.Extron NAVigator System Manager - Diagnostic Tools Page Figure 22. Diagnostic Tools Page, Ping Results Shown

  2. Click in the Address field and type in the IP address of another unit on the network (2).

  3. Click either PING or TRACE (3), depending on the diagnostic you want to run.
    NOTES:
    • Ping — Use this tool to test the connection to another unit on the network. Figure 23, 4 shows the typical results of a Ping diagnostic.
    • Trace — Use this tool to trace the network route taken by a packet from source to destination. Figure 27 shows the typical results of a Trace diagnostic.Extron NAVigator System Manager - Trace Results
Shown Figure 23. Trace Results Shown

  4. Click CLEAR (5) to reset the Address field if you want to run another diagnostic.

Commissioning Report page
The Commissioning Report page (see figure 24) allows you to generate a report detailing the topology of the NAV system. Prepare a report as follows:

NOTE: To prevent interference with AV streaming or incorrect data in the report, do not create the
commisioning report while the system is being configured.

  1. Click the TOOLS > Commissioning Report link on the left side of the browser (1). The browser displays the Create Commissioning Report page.Extron NAVigator System Manager - Displayed Report Figure 24. Displayed Report
  2. If desired , enter a Project Name (2), Integrator name (3), and Consultant name (4).
  3. Click CREATE REPORT.
    The NAVigator prepares a displays a report (see figure 25 on page 25) detailing the composition of the AV system including items such as (among other things): NAVigator:

    • Name| • Firmware version
    • Power source| • LinkLicenses
    • LLDP settings| • Control systems
    • Serial number| • Part number
    • AV LAN Comm settings| • OOB Comm settings
    Endpoints:
    • Name| • Model
    • Serial numbers| • Part numbers
    • Streaming status| • AV
    • Input/output number| • Firmware versions
    • Power sources| • Comms
    • AES67|

  4. If desired to print the multi-page report, or save it as a PDF file, click Print (see figure 25, 1).
    TIP: To allow the printed tables to fit better, select landscape mode for the output.
    The NAvigator prints or saves the mult-page report (see figure 26).

Extron NAVigator System Manager - Sample Displayed
Report Figure 25. Sample Displayed ReportExtron NAVigator System Manager - Random sample of printed pages
1![Extron NAVigator System Manager

  • Random sample of printed pages 2](https://manuals.plus/wp- content/uploads/2024/07/Extron-NAVigator-System-Manager-Random-sample-of- printed-pages-2.jpg) Figure 26. Random sample of printed pages

Monitoring Page
The Monitoring page shows system status information. To access the Monitoring page, click MONITORING (see figure 27, 1 ). The Monitoring page opens. See Monitoring Page on page 109 for a detailed description of the monitored functions.

Extron NAVigator System Manager - Monitoring Page Figure 27. Monitoring Page

Settings Page
The Settings pages provide access to many NAVigator settings grouped as General, Networking, and Advanced. To access the Settings pages, if necessary, click the Menu link (see figure 9, 1 on page 11). Click SETTINGS (see 1 in the illustration at right) and select among General (2), Networking (3), or Advanced (4). The browser displays the Device Settings page with the selected group of settings open (see figure 28, which shows the General group page (1) selected).

Extron NAVigator System Manager - Device Settings Page Figure 28. Device Settings Page

General settings are listed in figure 28.
Networking settings are:

  • Network Connection
  • Ports

Advanced settings are:

  • Advanced networking
  • LLDP

Using Network Connection is described as part of the procedure to create a NAV system (see Creating a NAV System on page 28).
Using all other selections is described in Settings Pages on page 115.

Creating a NAV System
Connection to the NAVigator can be done via the embedded HTML pages. Creating a NAV system using the NAVigator and its embedded HTML pages is a seven-part process:

  1. Connect to the NAVigator via the embedded HTML pages (see Opening the Embedded HTML Pages on page 9).
  2. View and change NAVigator network settings as necessary (see Network Connection Settings on page 29).
  3. Discover and assign endpoints to the NAV system (see Discover and Assign Encoders and Decoders on page 31).
  4. View and change endpoint network settings as necessary (see Configure Selected endpoint communication settings on page 33).
  5. Configure the AV sources, displays, and other equipment. Once endpoint communication are established, validate input/output signals via the Device Details pane of the endpoints.
  6. Create and validate ties between the endpoints (see Create NAV Ties on page 35).
  7. Construct a control system using either Global Configurator or Global Scripter (see Control System on page 128

Network Connection Settings
View and change connection settings as follows:

  1. Obtain proper network connection values from the local system administrator.
  2. If necessary, click the Menu icon (see figure 29, 1) to toggle the links pane (2) on.Extron NAVigator System Manager - Network Connection Page Figure 29. Network Connection Page
  3. Click SETTINGS > Networking (3). The Device Settings page opens.
  4. Click Network Connections (4). The Network Connections drop-down list opens, showing protected views of the network connection settings.
  5. Examine the network connection settings, comparing them against the values provided by the local system administrator. If all values are correct, proceed to Discover and Assign Encoders and Decoders on page 31.
  6. To change the settings, click the appropriate (OOB – Public LAN or NAV – AV LAN) EDIT button (see figure 29, 5 on page 29) . The EDIT button changes to SAVE (see figure 30, 1) and the variable fields become available for editing.
    NOTE: The IP Address, Subnet, Gateway, DNS Server, and DNS Suffix fields are unavailable for editing when DHCP is on.![Extron NAVigator System Manager
  • Device Settings Pane](https://manuals.plus/wp-content/uploads/2024/07 /Extron-NAVigator-System-Manager-Device-Settings-Pane.jpg) Figure 30. Device Settings Pane

    1. If desired, click the DHCP switch (2) to toggle Dynamic Host Configuration Protocol on and off.
    2. If desired, click the Port Enabled switch (3, OOB – Public LAN port only) to toggle the enable on and off.
    3. If desired, click in the desired editable field (4) and edit it as desired.
    4. Repeat step 9 as necessary for other values.
    5. Click SAVE (1).

NOTE: If you change the settings of either port, you will lose communications momentarily while the NAVigator and endpoints self-reconfigure. This is normal.

Discover and Assign Encoders and Decoders
Discover and assign encoders and decoders (endpoints) to the NAV system as follows:

  1. If necessary, click the Menu icon (see figure 31, 1).Extron NAVigator System Manager - Discover Endpoints Figure 31. Discover Endpoints

  2. Click ENDPOINTS (2).

  3. Click DISCOVER ENDPOINTS (3). The Assign Endpoints page opens (see figure 33 on page 32).
    NOTE: If you are adding to an existing set of assigned endpoints, at this point the endpoints page shows the existing endpoints and you click the DISCOVER link instead (see figure 32, 1).Extron NAVigator System Manager -
Appearance of Endpoints Figure 32. Appearance of Endpoints Page when Adding to Existing Endpoints
    Continue the discovery and assignment process as described in steps 4 and 5 on page 32.Extron NAVigator System Manager - Assign
Endpoints Figure 33. Assign Endpoints
    NOTES:

    • A banner advises you of how many endpoints you are using and how many for which you are licensed (see figure 33, A ).
    • The NAVigator, by default, is licensed for 16 endpoints.
    • Additional endpoints, up to 240, are available via LinkLicense; contact the Extron S3 Sales and Technical Support Hotline (see www.extron.com for the phone number in your region of the world). See LinkLicense Page on page 121 to install the license.
    • When you assign an endpoint to the NAVigator, the endpoint automatically assumes the password of the NAVigator.
    TIPS:
    • Use the ID function to help identify an endpoint as follows:
    • Press and release the device ID button on the front panel of an endpoint to highlight the ID field on the HTML page for that endpoint (B). Press and release the button again to clear the highlight.
    • Click the ID field (B) on the HTML page to toggle the front panel ID LED on the endpoint on and off.
    • Tailor the list to more easily find specific endpoints as follows:
    • Click the Filter ( ) drop-down list (C) to show only endpoints by specific criteria (if created).

  4. Click the All checkbox (1) or individual endpoint checkboxes (2).

  5. Click Assign (3). The NAVigator assigns the endpoints and reports success on the endpoints page. NOTE: Once an endpoint is assigned, it can no longer be discovered by other NAVigators.

Configure Selected Endpoint Communication Settings

NOTE: This section configures selected endpoint settings using bulk configuration (the most convenient approach). See Endpoints page on page 37 for detailed descriptions of configuring all endpoint settings.
Configure selected endpoint settings in bulk (all at once) as follows:

  1. If necessary, click the Menu icon (see figure 34, 1).Extron NAVigator System Manager - Selecting Configure Figure 34. Selecting Configure

  2. If necessary, click ENDPOINTS (2). The Endpoints page opens.
    TIPS: Find specific endpoints more easily as follows:
    • Use the ID button and Filter and Sort drop-down lists as described in the TIPS on page 32.
    • Click in the Search field ( A ) and enter a few characters to show endpoints whose name or I/O number contain those characters.

  3. Click the All checkbox (3) or individual endpoint checkboxes (4).

  4. Click Configure (5). The Configure Endpoints page opens (see figure 35 and figure 36, both on page 34).
    TIPS:
    • Configure from File (B) is used for cloning or replacing an endpoint. A system backup file (see Backing up the system on page 96) is the file from which the endpoint is configured.
    • Click Unassign (C) to unassign an endpoint from the NAVigator.

  5. Click the GENERAL link (see figure 35, 1) or the NETWORK link (see figure 36, 1) as necessary to make the desired changes to the settings shown on the figures.

  6. Click in one or more fields to be edited and make changes as necessary (see figure 35, 2 and figure 36, 2).Extron NAVigator System Manager - Configure Selected Endpoint Communication Settings

  7. Click SAVE (3) or SAVE ALL (4) on either figure.

TIP:
Open the page of an endpoint for configuration (see Device Details, confidence preview, and proxy connections on page 59), as follows:

  1. Click in the field for the connected endpoint (see figure 34, D on  page 33). The HTML page opens a Device Details pane at the right of the page.
  2. Click the IP Address (1, at right). The HTML page opens a new tab in the browser that is connected to the endpoint.

Create NAV Ties
Create or change a tie in the NAV system as follows:

NOTE: You can also pair encoders and decoders to each other using the endpoint ID buttons (see the applicable endpoint guides available at www.extron.com).

  1. If necessary, click the Menu icon (see figure 37, 1).

  2. If necessary, click TIES (2). The page displays a grid of inputs and outputs.Extron NAVigator System Manager - Create NAV Ties Figure 37. Create NAV Ties
    TIP: Use the browser zoom feature to see more devices in the ties grid.

  3. Click to select the Set Tie Mode (Audio + Video, Audio Only, or Video Only ( 3 ).

  4. Click within the grid of inputs and outputs to tie the desired input to the desired decoder (or all decoders) (see figure 37, 4 on page 35). Click in an existing tie to untie it.
    TIP: Click in an All Decoders column (B) to tie an input to all outputs.
    NOTE: In the figure 37 example, Audio + Video from input NAV-E-101-12-F2-41 is tied to NAV-SD-101-17-84-CO (all outputs).

  5. If the Create Ties page asks you to confirm the change, click CONTINUE.
    Ties are displayed as follows:

Detailed Descriptions and Operations
Endpoints Page
Besides the startup tasks of discovering and assigning endpoints to the NAVigator, the Endpoints pane has tools for “bulk” configuring one or multiple endpoints from the NAVigator. These tools are a more efficient way to manage your system than making changes to individual endpoints, either through their HTML pages directly (see the associated endpoint user guide) or proxied through the NAVigator (see Device Details pane, confidence preview, and proxy connections on page 59).

Access the bulk configuration tools as follows:

  1. If necessary, click the Menu icon (see figure 38, 1).Extron NAVigator System Manager - Accessing Bulk Configuration Tools Figure 38. Accessing Bulk Configuration Tools
  2. If necessary, click ENDPOINTS (2). The Endpoints page opens.
  3. Click the All checkbox (3) or individual endpoint checkboxes (4).
  4. Click Configure (5). The Configure Endpoints tools opento the GENERAL tab (see the table on page 38 and figure 39 on page 39).

NOTES:

  • When you make changes on a tab, two buttons become available:
    • The SAVE button for that page (such as for the GENERAL tab).
    • The SAVE ALL button ( ).

  • You can make changes on multiple panes and then save them all by clicking .

  • You can sort each column by clicking the header row, for example or .

TIPS: Find specific endpoints more easily as follows:

TIPS: Find specific endpoints more easily as follows:

  • Use the ID button (A) and Filter (B) as described in the TIPS on page 32.
  • Click in the Search field (C) and enter a few characters to show endpoints whose name or I/O number contain those characters.
  • Click Unassign (D) to unassign an endpoint from the NAVigator.
Tab Configurable function See:
General Name Add and edit names, tags, locations on page 40
Input and output number Edit input and output numbers on page 42
Location Add and edit names, tags, locations
Tags Add and edit names, tags, locations
Confidence Preview Enable or disable Confidence Preview on page 43
Network Communication Settings Configure endpoint communication settings on

page 45
Input| HDCP authorized| Configure input settings on page 46
| AES67 Input Enable| Configure input settings
| AES67 Source selection| Configure input settings
| Audio format| Configure input settings
Output| Video output| Configure output AV settings on page 48
| Allow audio only| Configure output AV settings
| AES67 Output Enable| Configure the streaming settings on page 53
| AES67 Audio Address| Configure the streaming settings
| HDCP mode| Configure output HDCP settings on page 50
| HDCP notification| Configure output HDCP settings
| Test pattern| Output a test pattern on page 51
Scaling Decoder| Output resolution| Configure the scaler on page 52
| Output rate| Configure the scaler
| Aspect ratio| Configure the scaler
| Auto memory| Configure the scaler
Stream| Bit rate (Mbps)| Configure the streaming settings
| Audio mode| Configure the streaming settings
USB (applicable endpoints only)| USB port settings| Configure the USB settings on page 55
OSD| On-screen display| Configure the OSD on page 56
| Screen saver| Configure the screen saver on page 57

GENERAL tab
When the Configure Endpoints tools are opened, they open to the GENERAL page (see figure 39).

Extron NAVigator System Manager - Endpoints Page, Configure
Tools Figure 39. Endpoints Page, Configure Tools — General Tab

NOTE: The procedures that follow assume that you already have the GENERAL tab displayed on the Configure Endpoints tools (see the procedure on page 37).

Add and edit names, tags, and locations
You can add a tag to discovered endpoints that are part of a particular usage set. Tags simplify finding specific endpoints and managing ties. You can add tags to assigned endpoints, and rename endpoints as desired. You can also associate each endpoint to the location where it is installed.

TIP: As an example using these features, you can tag all of the encoders associated with one presenter and one location so that you can limit encoders to that user and room when making ties.
NOTE: See the NOTES on page 41 for detailed valid character usage rules to ensure your entries are valid.

Add and edit tags, names, and locations as follows:

  1. If necessary, click and drag the horizontal scroll bar to the right (see figure 40, 1) to reveal the Location and Tags fields.
    NOTE: The Name field is locked in position and does not move.Extron
NAVigator System Manager - Add and edit names, tags, and
locations Figure 40. Add and edit names, tags, and locations

  2. To edit a Name or Location, click in the appropriate field and make changes as necessary (2).
    NOTE: Name and Location can also be edited from the SETTINGS > Device Settings page (see Device Details page on page 116).

  3. Click anywhere outside the edited field.

  4. To create a tag for an individual assigned endpoint, click Add (3). An editable field opens (see figure 41 on page 41.Extron NAVigator System Manager - Creating a Tag Figure 41. Creating a Tag

  5. Click in the Tags field and make changes as necessary (see figure 41, 1). When you click anywhere outside the tag field, the tag appears .

  6. To create a tag for all endpoints, click in the Edit All Tags field and make changes as necessary (see figure 40, 4 on page 40).
    When you click anywhere outside the Edit All Tags field, the Add and Remove buttons appear (shown at right).

  7. Click Add The tag appears for each endpoint .
    NOTES:
    • Created tags cannot be edited.
    • Delete a tag by clicking the .
    • An endpoint can have a maximum of 10 tags.

  8. Click anywhere outside the edited field or fields. The SAVE buttons become available.
    TIP: An asterisk (A) appears in the tab to indicate that there are unsaved changes.

  9. Click SAVE GENERAL (5) or SAVE ALL (6) to save the changes or CANCEL (7) to abandon them.

  10. Click X (8) to close the Configuration Endpoints page or select a different tab or perform other operations to change other settings.
    See the following NOTES for the text rules that apply to tags, names, and locations.

NOTES:

  • Special characters, stated as invalid in the table below, are as follows:
    ! ~ ` @ # $ % ^ & * ( ) _ + = { } [ ] |\ : ; “ ‘ < > , . ? and / .
    A hyphen (-) is not a special character.

  • Tags, names, and locations each have a 63-character limit.

Tag Rules Name Rules Location Rules

● Cannot contain special characters.
● Cannot begin or end with a hyphen.
● Cannot begin with a space.
● Spaces are allowed after the first character.
● Multiple tags are allowed, making filtering and sorting searching easier.| • Must begin with a letter.
• Cannot contain special characters.
• Cannot end with a hyphen.
• Spaces are not allowed.| • Must begin with a letter.
• Cannot contain special characters.
• Cannot end with a hyphen.
• Hyphens are allowed in any other position.
• Cannot begin with a space.
• Spaces are allowed after the first character.

Edit input and output numbers
By default, input and output numbers are assigned by the endpoints. Being generated by an algorithm, the numbers appear random. If desired, change them as follows:

  1. Click in the desired Input or Output field (see figure 42, 1) and edit it as desired or click or to increment or decrement the field value. The valid range is from 1 to 4096.
    NOTE: Each input requires a unique number and each output requires a unique number.
    TIPS:
    • Extron recommends sequential I/O numbering across the NAV system.
    • If you sequentially number inputs and outputs, the NAV system function is similar to a traditional Extron matrix switcher.Extron NAVigator System
Manager - Edit input and output numbers Figure 42. Edit input and output numbers
    TIP:
    If you enter a value in either the Edit All Inputs or Edit All Outputs field (A), the first endpoint listed below the edited field is changed to that number (A1). Subsequent input or output numbers (A2 and A3) increment as the endpoints are listed from top to bottom.

  2. Click anywhere outside the edited field or fields. The SAVE buttons become available.
    TIP: An asterisk (see figure 42, B on page 42) appears in the tab to indicate that there are unsaved changes.

  3. Click SAVE GENERAL (2) or SAVE ALL (3) to save the changes or CANCEL (4) to abandon them.

  4. Click X (5) to close the Configuration Endpoints page or select a different tab or perform other operations to change other settings.

Enable or disable Confidence Preview
Confidence Preview is a feature that allows you to view the video output of encoders and decoders in a Device Details pane on the HTML page of the NAVigator (see Device Details pane, confidence preview, and proxy connections on page 59). Confidence Preview can also be viewed on the HTML pages of the associated endpoints (see the associated User Guide available at www.extron.com). This feature, enabled by default, helps to remotely validate video output during configuration or debugging. Disable or enable Confidence Preview, as follows:

  1. If necessary, click and drag the horizontal scroll bar to the right (see figure 43, 1) to reveal the Confidence Preview field.
    NOTE: The Name field is locked in position and does not move.Extron
NAVigator System Manager - Enable and disable Confidence
Preview Figure 43. Enable and disable Confidence Preview

  2. Click the Confidence Preview checkbox for all endpoins (2) or for one or more individual endpoints (3) to disable or enable Confidence Preview.
    TIP: An asterisk (A) appears in the GENERAL tab to indicate that there are unsaved changes.

  3. Click SAVE GENERAL (see figure 43, 4 on page 43) or SAVE ALL (5) to save the changes or CANCEL (6) to abandon them.

  4. Click X (7) to close the Configuration Endpoints page or select a different tab or perform other operations to change other settings.

NETWORK tab
NOTE: The Network procedures that follow assume that you already have the GENERAL tab displayed on the Configure Endpoints tools (see the procedure on page 37).

Extron NAVigator System Manager - Endpoints Page, Configure Tools
2 Figure 44. Endpoints Page, Configure Tools — NETWORK Tab

Configure endpoint communication settings
TIP: Adhere to IP addressing best practices and considerations for IP addressing schemes in a larger system.

  1. Click the NETWORK tab (see figure 44, 1 on page 45) to make changes to the network settings.

  2. If desired, click either the Static or DHCP radio button to choose the desired IP addressing method.
    • You can select either for all inputs (2) or one or more individual endpoints (3).
    • You can select either radio button for all inputs (2) and then change the setting for individual endpoints (3).
    • All of the other settings for an endpoint under this tab are unavailable for selection when that endpoint is selected for DHCP.

  3. Click in one or more fields to be edited and make changes as necessary (4).
    TIPS:
    • If you enter a value in the Edit All IP Addresses field (A), the first endpoint listed below the edited field is changed to that number (A1).
    The IP addresses for subsequent endpoints (A2 and A3) increment as the endpoints are listed from top to bottom unless you have also made a change to an individual endpoint (4).
    • If you enter a value in either the Edit All Subnets, Edit All Gateways, or Edit All DNS field (B), all listed endpoints have that value unless you have also made a change to an individual endpoint (4).

  4. Click the Ethernet Extension Enabled checkbox for all endpoins (5) or for one or more individual endpoints that support Ethernet Extension (6) to enable and disable Ethenet Extension.

  5. Click anywhere outside the edited field or fields. The SAVE buttons become available.
    TIP: After you make any change in steps 2 and 3, an asterisk (C) appears in the tab to indicate that there are unsaved changes.

  6. Click SAVE NETWORK (7) or SAVE ALL (8) to save the changes or CANCEL (9) to abandon them.

  7. Click X (10) to close the Configuration Endpoints page or select a different tab to change other settings.

INPUT tab
NOTE: The Input procedures that follow assume that you already have the GENERAL tab displayed on the Configure Endpoints tools (see the procedure on page 37).

Extron NAVigator System Manager - Endpoints Page, Configure Tools — INPUT
Tab Figure 45. Endpoints Page, Configure Tools — INPUT Tab

Configure input settings

  1. Click the INPUT tab (see figure 45, 1) to make changes to the endpoint settings.

  2. Click the Audio Format drop-down list for all inputs (2) or for one or more individual endpoints (3) to select between Auto Detect, HDMI, AES67, or Analog (non-wallplate encoders only).

  3. If desired, select (click) or deselect the AES67 checkbox for one or more individual endpoints (4) to receive the AES67 audio stream.

  4. Click AES67 Source for one or more individual endpoints (5) to select an AES67 audio source to stream (see Operation with AES67 Audio on page 148).

  5. If desired, select (click) or deselect the HDCP Authorized checkbox for all inputs (6) or for one or more individual endpoints (7).
    NOTE: When HDCP Authorized is enabled (checked), the encoder informs the connected source that it can accept HDCP signals and is HDCP compliant. When disabled, the encoder informs the connected source that it is not HDCP compliant.
    For sources requiring encryption, enable HDCP Authorized. If HDCP Authorized is disabled for sources requiring encryption (for example, a Blu-ray player), the output is muted or a warning message is displayed.
    Some sources may encrypt their output even if the source material does not require HDCP encryption, preventing content from being displayed on a non-HDCP compliant display. Disable HDCP Authorized to allow the output of the scaler to remain unencrypted.
    TIP: After you make any change in steps 2 through 5, an asterisk (A) appears in the tab to indicate that there are unsaved changes.

  6. Click SAVE INPUT (see figure 45, 8 on page 46) or SAVE ALL (9) to save the changes or CANCEL (10) to abandon them.

  7. Click X (11) to close the Configuration Endpoints page or select a different tab to change other settings.

OUTPUT tab
NOTE: The Output procedures that follow assume that you already have the GENERAL tab displayed on the Configure Endpoints tools (see the procedure on page 37).

Extron NAVigator System Manager - OUTPUT Tab Figure 46. Endpoints Page, Configure Tools — OUTPUT Tab

Configure output video and audio settings
Configure the video and audio output as follows:

  1. Click the OUTPUT tab (see figure 47, 1).Extron NAVigator System Manager - Configure Video and Audio Output Settings Figure 47. Configure Video and Audio Output Settings

  2. Click the Video Output drop-down list for all outputs (2) or for one or more individual endpoints (3) to select among the available video output formats (shown at right). Auto (if selected) follows the input format.
    NOTE: The decoders change their color space, chroma sampling and quantization parameters for compatibility with HDMI and DVI display devices.

  3. If desired, select (click) or deselect the Allow Audio Only checkbox for all outputs (4) or for one or more individual endpoints (5).
    NOTE: When Allow Audio Only is enabled (checked), and if an active video input signal is not present in the stream, the decoder sends a black burst signal to the attached display. The black burst prevents the display from goinginto standby state, allowing the display speakers to play audio. When Allow Audio Only is disabled, the display goes into standby state if an active video input signal is not present regardless of whether active audio is. The display shows the screen saver image if it is configured (see Configure the screen saver on page 57).
    TIP: After you make any change in steps 2 and 3, an asterisk (A) appears in the tab to indicate that there are unsaved changes.

  4. If necessary, click and drag the horizontal scroll bar (see figure 48, 1) to the right to reveal the AES67 and AES67 Audio Address fields.
    NOTE: The Name field is locked in position and does not move.Extron
NAVigator System Manager - Configure AES67 Audio Output
Settings Figure 48. Configure AES67 Audio Output Settings

  5. If desired to configure AES67, select (click) or deselect the AES67 checkbox for one or more individual endpoints (2) to enable AES67 audio output.

  6. Click Edit all IPs (A) or in the AES67 Audio Addresses fields for one or more individual endpoints (3) and make changes as necessary.
    NOTE: To discover an AES67 device, an AES67-capable device must be streaming AES67 audio and be connected to the same network as the endpoint.
    TIP: If you enter a value in the Edit All IPs field (A), the first endpoint listed below the edited field is changed to that number (A1). The IP addresses for subsequent endpoints (A2) increment as the endpoints are listed from top to bottom unless you have also made a change to an individual endpoint (3).

  7. Click SAVE OUTPUT (see figure 47, 6 on page 48 or figure 48, 4) or SAVE ALL (7 or 5) to save the changes or CANCEL (8 or 6) to abandon them.

  8. Click X (9 or 7) to close the Configuration Endpoints page or select a different tab to change other settings.

Configure output HDCP settings
Configure the output HDCP settings as follows:

  1. Click the OUTPUT tab (see figure 49, 1).Extron NAVigator System Manager - Configure Output HDCP Settings Figure 49. Configure Output HDCP Settings

  2. If necessary, drag the horizontal scroll bar (2) to the right to reveal the HDCP fields.
    NOTE: The Name field is locked in position and does not move.

  3. If desired, slick the HDCP Mode drop-down list (3) to select between Follow Input, and Always Encrypt, and Disable Authentication for all outputs in the canvas.
    NOTE:
    • Follow Input mimics the HDCP encryption state of the connected source.
    • Alway Encrypt maintains the HDCP encrypted state with the output display device to improve system switching performance.
    • Disable Authentication disables HDCP Authentication and encryption attempts with the connected sink devices, making the display behave as a non-HDCP compliant.

  4. If desired, select (click) or deselect the HDCP Notification checkbox for all outputs (5) or for one or more individual endpoints (6).
    NOTE: When HDCP Notification is enabled (checked) and the source video is HDCP encrypted but the display attached to the decoder is not HDCP compliant, the decoder outputs a green screen. When HDCP Notification is disabled, a the decoder does not output a green screen, but outputs a black screen instead.
    TIP: After you make any change in steps 3 and 4, an asterisk (A) appears in the tab to indicate that there are unsaved changes.

  5. Click SAVE OUTPUT (7) or SAVE ALL (8) to save the changes or CANCEL (9) to abandon them.

  6. Click X (10) to close the Configuration Endpoints page or select a different tab to change other settings.

Output a test pattern
Configure the output test pattern as follows:

  1. Click the OUTPUT tab (see figure 50, 1).Extron NAVigator System Manager - Configure Test Pattern Figure 50. Configure Test Pattern

  2. If necessary, click and drag the horizontal scroll bar (2) to the right to reveal the Test Pattern drop-down list.
    NOTE: The Name field is locked in position and does not move.

  3. Click the Test Pattern drop-down list for all outputs (3) or for one or more individual endpoints (4) to select among the available test patterns (shown at right) or no test pattern (Disabled). NOTE : Test patterns are for debug and setup purposes. They let you validate a video signal path in the system and setup the displays connected to the outputs.
    • Most encoders can output color bar and grayscale test patterns.
    • Most decoders can output color bar, grayscale, alternating pixels, aspect crop lines, and crosshatch test patterns.
    TIP: After you make a change in step 3, an asterisk (A) appears in the tab to indicate that there are unsaved changes.

  4. Click SAVE OUTPUT (5) or SAVE ALL (6) to save the changes or CANCEL (7) to abandon them.

  5. Click X (8) to close the Configuration Endpoints page or select a different tab to change other settings.

SCALING DECODER tab
NOTE: The Scaling procedures that follow assume that you already have the GENERAL tab displayed on the Configure Endpoints tools (see the procedure on page 37).

Configure the scaler
Configure the output scaler settings as follows:

  1. Click the SCALING DECODER tab (see figure 51, 1).Extron NAVigator System Manager - Scaling Decoder Tab Figure 51. Endpoints Page, Configure Tools — Scaling Decoder Tab

  2. Click the Edit Output Resolution drop-down list for all outputs (2) or for one or more individual endpoints (3) to select among Follow Input (no scaling) or scaled to a desired output resolution from the options presented.

  3. Click the Edit Output Rate drop-down list for all outputs (4) or for one or more individual endpoints (5) to select among the available rates.
    NOTE: See the applicable decoder user guide, available at www.extron.com, for a detailed list of available output resolutions and rates.

  4. Click the Edit Aspect Ratio drop-down list for all outputs (6) or for one or more individual endpoints (7) to select between Follow (no scaling, maintain the aspect ratio of the input video) or Fill (scale the output to fill the connected display).

  5. If desired, select (click) or deselect the Auto Memory checkbox for all outputs (8) or for one or more individual endpoints (9). Auto memory automatically saves picture adjustments to memory based on the incoming signal resolution and recalls them when the resolution is detected.
    TIP: After you make any changes in step 2 through 5, an asterisk (A) appears in the tab to indicate that there are unsaved changes.

  6. Click SAVE SCALING DECODER (10) or SAVE ALL (11) to save the changes or CANCEL (12) to abandon them.

  7. Click X (13) to close the Configuration Endpoints page or select a different tab to change other settings.

STREAM tab
Configure the streaming settings

NOTE: Lay out the complete scheme for all streaming IP addressing before adjusting the addresses to avoid creating a situation in which the system becomes inoperable.
Configure the streaming settings as follows:

  1. Click the STREAM tab (see figure 52, 1).Extron NAVigator System Manager - Stream Tab Figure 52. Endpoints Page, Configure Tools — Stream Tab

  2. Click in the BIT RATE (MBPS) field for all encoders (2) or for one or more individual encoders (3) and edit it as desired or click or to increment or decrement the field value. The valid range is from 25θ to 95θθ.
    NOTE: The upper limit for 1G encoders is 900 Mbps. The upper limit for 10G encoders is 9500 Mbps. If you enter a BIT RATE (MBPS) value for all encoders (2), it affects both 1G and 10G products.

  3. Click the NAV AUDIO checkbox or all endpoints (4) or for one or more individual endpoints (5) to toggle NAV AUDIO on and off.

  4. Click one or more IP address fields to be edited and make changes as necessary (see figure 52, 8 on page 43).
    • Multicast Discovery IP fields
    • Video IP fields (the field is present only for encoders)
    • Audio IP fields (the field is present only for encoders
    • USB IP fields (the field is present only for endpoints with USB streaming capabilities)
    NOTES:
    • Drag the scroll bar (A) as necessary to reveal fields on the right side of the screen. The right side of the STREAM tab is revealed (see figure 53).Extron NAVigator System Manager - Revealed Fields Figure 53. Revealed Fields
    • The default Multicast Discovery IP address is 239.255.255.254.
    • The valid range for all other addresses on this pane is from 224.θ.θ.θ to 239.255.255.255, exclusive of 239.69 addresses, which are reserved for AES67.
    • Each field with an address must be unique.
    TIPS:
    • If you enter a value in the Edit All IPs field for a column of address (such as Video IP (B), the first endpoint listed below the edited field is changed to that number (B1). Subsequent AES67 Audio Address numbers (B2 and B3) increment as the endpoints are listed from top to bottom unless you have also made a change to an individual endpoint (8).
    • After you make any changes in step 2 through 5, an asterisk (C) appears in the tab to indicate that there are unsaved changes.

  5. Click anywhere outside the edited field or fields. The SAVE buttons become available.

  6. Click SAVE STREAM (9) or SAVE ALL (10) to save the changes or CANCEL (11) to abandon them.

  7. Click X (12) to close the Configuration Endpoints page or select a different tab to change other settings.

Configure the USB settings
NOTE: The USB tab is present only if you select one or more endpoints with USB streaming capabilities in Configure Selected Endpoint Communication Settings, step 3 on page 33.

Configure the USB streaming capabilities of applicable endpoints as follows:

  1. Click the USB tab (see figure 54, 1).Extron NAVigator System Manager - USB Tab Figure 54. Endpoints Page, Configure Tools — USB Tab

  2. Click the USB PORT checkbox for all endpoints (see figure 54, 2) or for one or more individual endpoints (3) to toggle the port enabled and disabled.

  3. Click the MODE drop-down list for all endpoints (4) or for one or more individual endpoints (5) to select between Host and Device.

  4. Click the DEVICE CLASS FILTERING drop-down list for all inputs (6) or for one or more individual endpoints (7) to select between USB 2.θ, or HID Only (Human Interface Device), a class of devices for human interface such as keyboards and mice.
    NOTES:
    • The MODE and DEVICE CLASS FILTERING drop-down lists are unavailable for selection if the USB port is disabled in step 2.
    • DEVICE CLASS FILTERING restricts the USB device types, typically for security purposes. Different functionality applies in the two modes.
    TIP: After you make any changes in step 2 through 4, an asterisk (A) appears in the tab to indicate that there are unsaved changes.

  5. Click SAVE USB see figure 54, 8 on page 55) or SAVE ALL (9) to save the changes or CANCEL (10) to abandon them.

  6. Click X (11) to close the Configuration Endpoints page or select a different tab to change other settings.

OSD tab
Configure the On-screen display and screen saver capabilities of the endpoints as follows:

  1. Click the OSD tab (see figure 55, 1).
  2. For OSD settings, see “Configure the OSD.”
    For screen saver settings, see Configure the screen saver on page 57.

Configure the OSD

Extron NAVigator System Manager - OSD Tab and
Operations Figure 55. Endpoints Page, Configure Tools — OSD Tab and Operations

  1. Click the OSD Type drop-down list for all endpoints (2) or for one or more individual endpoints (3) to select between Input OSD (input connection details), Status OSD (general endpoint details), Custom (user provided text), or Disabled (no OSD).

  2. Click in the OSD Duration field for all endpoints (4) or for one or more individual endpoints (5) and edit it as desired or click or to increment or decrement the field value. The valid range is from 1 to 5θθ (in seconds) or 501 (always on).
    TIP: After you make any changes in steps 3 and 4, an asterisk (A) appears in the tab to indicate that there are unsaved changes.

  3. Click SAVE OSD (6) or SAVE ALL (7) to save the changes or CANCEL (8) to abandon them.

  4. Click X (9) to close the Configuration Endpoints page, select a different tab to change other settings, or continue to Configure the screen saver o page 57.

Configure the screen saver

Extron NAVigator System Manager - OSD Tab Screen Saver
Operations

Figure 56. Endpoints Page, Configure Tools — OSD Tab Screen Saver Operations

  1. Click the Screen Saver Mute checkbox for all endpoints (see figure 56, 1) or for one or more individual endpoints (2) to toggle the port enabled and disabled. This control sets whether a display immediately enters low power mode screen saver (is muted) upon loss of sync or displays selected screen (see Screen Saver Image, 5 or 6) for a period of time set by the Screen Saver Duration setting (3 or 4).
    NOTES:
    • When Screen Saver Mute is unchecked, the duration is disabled and the screen saver is always on.
    • AUDIO ONLY must be disabled (see Create NAV Ties, step 3 on page 35) for the screen saver image to show.

  2. Click in the Screen Saver Duration field for all endpoints (3) or for one or more individual endpoints (4) and edit it as desired or click or to increment or decrement the field value. This control determines how long the screen saver stays active, before muting sync to a display. The valid range is from 0 to 500 (in seconds).
    After the duration expires, the encoder drops the active sync, allowing the display to turn off or enter low power mode.

  3. Click the Screen Saver Image setting drop-down list for all endpoints (see figure 57, 5) or for one or more individual endpoints (6) to select among:
    • Black Screen
    • Blue Screen
    • Retain Last Frame
    • Default Image (Extron) (Extron logo)
    • Custom Image (image of your choosing, png file format, 4K [4096 x 2160) max.])
    NOTE: To be available for selection, the custom image must be manually uploaded into the endpoint (see the applicable User Guide at www.extron.com).

  4. Click SAVE OSD (7) or SAVE ALL (8) to save the changes or CANCEL (9) to abandon them.

NOTE: If you have selected Custom Image and have not already uploaded an image, an Open dialog box opens (see figure 57). Upload a custom image as follows:

  1. Navigate to the folder where the image file is saved (1). Select the file.Extron NAVigator System Manager - Open Dialog Box Figure 57. Open Dialog Box

  2. Click Open (2).
    The Screensaver pane reports that it is uploading the image (1, at right) and then reports that it is the custom image (renamed user_image.png) (2).
    Click (A) to delete the image. This action is necessary to replace the custom image.

  3. Click X (see figure 56, 10 on page 57 to close the page or select a different tab to change other settings.

Device Details pane, confidence preview, and proxy connections
A Device Details pane for an individual connected endpoint is available from the Ties page and from the Endpoints page that provides details about that endpoint.
To open the pane, click in the field for the connected endpoint on the Endpoints page (see figure 58, 1) or Ties page (2). The HTML page opens a Device Details pane to the right of the page (see figure 59 on page 60), on which you can view additional model and operational details for the endpoint, break ties, view the confidence preview of an endpoint (if enabled, see Enable and disable Confidence Preview on page 43), and set a proxy connection (see Proxy connection on page 60).

Extron NAVigator System Manager - Open an HTML Page for a Connected
Endpoint Figure 58. Open an HTML Page for a Connected Endpoint

TIPS:

  • Confidence preview (A)
  • Tags, if created, are displayed on this pane (B).
  • Click BREAK (C), if present (if this endpoint is part of a tie), to break the active tie.

Extron NAVigator System Manager - Device Details Panes Figure 59. Device Details Panes

Proxy connection
The HTML pages of an endpoint can be opened from the Device Details pane for additional configuration of that endpoint (known as “proxying an endpoint”).
Click the IP Address link in the Device Details pane (see figure 59, 1). The HTML page opens a new tab in the browser that is connected to the endpoint. The HTML page for the endpoint behaves as described in the user guides for the endpoint (see the applicable encoder and decoder guides available at www.extron.com).

Ties Page
Creating NAV ties using the Ties page tools is fully described in Create NAV Ties on page 35.
You can also create ties using an Extron product that can be controlled by the Extron Digital Signal Processor (DSP) program, such as a DMP 128 Digital Matrix Processor (see Operation with AES67 Audio on page 148).

Extron NAVigator System Manager - Ties Pane Features Figure 60. Ties Pane Features

  1. NAV and USB Tabs — Select the desired tab to display only encoders streaming NAV audio and only encoders streaming USB.
    NOTE: When you select the USB tab (see figure 61, 1), the appearance of the Ties pane changes (see figure 62) to show Available Hosts and Available Devices and only endpoints that can stream USB and make USB ties are shown. Any ties that have been made are shown (A). Figure 61. USB Tab Selected

  2. Filter menu— Click the drop-down list to show only endpoints by specific criteria (if created).

  3. Search Inputs field — Click in the field and enter a few characters to search for an input by name.

  4. Search Outputs field — Click in the field and enter a few characters to search for an output by name.
    NOTE: See Add and edit names, tags, and locations on page 40 to assign and edit 2, 3, and 4 values.

  5. Break button — Unties any established ties when you click in a tie within the grid (6).

  6. Break All Ties button — Breaks all ties in the NAV system.

TIP: You can also open the HTML page of a single endpoint for configuration (see Device Details pane, confidence preview, and proxy connections on page 59), as follows:

  1. Click in the field for the connected endpoint (see figure 61, A on page 61). The HTML page opens a Device Details pane at the right of the Ties page.
  2. Click the IP Address (1, at right). The HTML page opens a new tab in the browser that is connected to the endpoint.

EDID Page
The EDID page (see figure 62) has several tools to tailor the grid to more easily find specific EDIDs.

Extron NAVigator System Manager - EDID Tools Figure 62. EDID Tools

A. Search EDIDs — Enter a few characters in a resolution (such as “204” or “216” for 2048 x 2160) or refresh rate (such as such as “6” for 60Hz) to search for EDIDs of only that resolution or rate.
B. Available EDIDs — Click to show all EDIDs.
C. Favorites — Click show only the EDIDs that you have designated as a favorite (see E and F).
D. Connected Outputs — Click to display only the EDIDs of connected output displays (loop-through for the encoder and output for the decoder).

NOTES:

  • Available EDIDs — All EDIDs on the NAVigator including custom or uploaded EDIDs.
  • Favorite EDIDs — EDIDs that you have tagged as favorite ( F ).
  • Connected Outputs — Display devices connected on either the Encoder HDMI Loop through or the Decoder HDMI output.

E. Set Favorite icon — The EDID is not designated as a favorite. Click the icon in an EDID to toggle the favorite status of that EDID on.
F. Favorite icon — The EDID is designated as a favorite. Click the icon in an EDID to toggle the favorite status of that EDID off.

Assign an EDID to an input
Use the EDID page to select an EDID and assign it to one or more inputs (encoders) as follows:

  1. If necessary, click the Menu icon (see figure 63, 1).Extron NAVigator System Manager - EDID Pane Figure 63. EDID Pane

  2. If necessary, click EDID (2). The EDID page displays a library of EDID files which you can select and then assign to one or more inputs (encoders).

  3. Select the desired EDID (click the , 3). The selected EDID displays in the EDID field (see figure 64, 1 on page 65). Available input sources are also displayed (2).Extron NAVigator System Manager - EDID Page With EDID Selected Figure 64. EDID Page With EDID Selected
    NOTE:
    Click Add All (see figure 64, A ) to select all inputs with one click.Extron NAVigator System Manager - Input Sources
Selected Figure 65. EDID Page with Input Sources Selected
    TIPS:
    • Click the EDID (A) to clear all selections. The page appears as in figure 63 on page 64.
    • Click a selected Input Source (B) to remove that input selection.
    • Click Remove All (C) to remove all input selections. The page appears as in figure 65.

  4. Click ASSIGN EDID (see figure 65, 2). The NAVigator assigns the EDIDs and reports success on the EDID page.

Download an EDID
Use the EDID page to download EDID from the library to your PC as follows:

  1. If necessary, click the Menu icon (see figure 66, 1).Extron NAVigator System Manager - Download an EDID Figure 66. EDID Pane — Download an EDID
  2. If necessary, click EDID (2).
    For the EDID to download, click the Information ( ) icon (3).
    The HTML page opens an EDID Summary pane to the right of the EDID page (4). The panel lists:• Product name
    • Audio type
    • Max. pixel clock
    • Color bit depth
    • Manufacturer ID
    • Native resolution| • Maximum character rate
    • High Dynamic Range (HDR)
    • Video format
    • Maximum resolution
    • Colorspace and sampling
    • 3D
    ---|---
  3. Click Download EDID (5). Figure 67 shows the results of downloading an EDID in the Chrome browser (6).

Add a custom EDID
Use the EDID page to add a custom EDID from your PC to the library as follows:

  1. If necessary, click the Menu icon (see figure 67, 1).Extron NAVigator System Manager - Add a Custom EDID Figure 67. EDID Page — Add a Custom EDID
  2. If necessary, click EDID (2).
  3. Click ADD CUSTOM EDID TO LIBRARY (3). An Open dialog box opens (see figure 68 on page 68)Extron NAVigator System Manager - Open Dialog Box 2 Figure 68. Open Dialog Box
  4. Navigate to the folder where the EDID file is saved (see figure 68, 1). Select the file.
  5. Click Open (2). The NAVigator reports that it is Uploading and then Adding the EDID to the library. NOTE : This action happens quickly; you may not see it.
    The EDID page returns to the top. The added EDID is displayed with a lighter border color (see figure 69, 1).Extron NAVigator System Manager - Custom
EDID Displayed in EDID Page Figure 69. Custom EDID Displayed in EDID Page

Delete a custom EDID
Use the EDID page to remove a custom EDID as follows:

  1. If necessary, click the Menu icon (see figure 70, 1).Extron NAVigator System Manager - Deleting a Custom EDID Figure 70. Deleting a Custom EDID

  2. If necessary, click EDID (2). The EDID page displays a library of EDID files.

  3. Click the Information ( ) icon (3) on the custom EDID you want to remove. The HTML page opens an EDID Summary pane to the right (4).
    NOTE: Factory-installed EDIDs cannot be removed.
    TIP: Custom EDIDs are displayed with a lighter border color.

  4. Click REMOVE EDID (5).The HTML page asks you to confirm the deletion.

  5. Click REMOVE. The NAVigator deletes the EDID and reports success on the endpoints page.

Find EDID common timings
The find EDID common timings function helps avoid a source device attached to a NAV encoder from sending a resolution and refresh rate that is beyond the capabilities of some displays in the system. Such an error would result in a black screen on displays whose performance capabilities have been exceeded.
Use the EDID page to find common timings as follows:

  1. If necessary, click the Menu icon (see figure 71, 1).Extron NAVigator System Manager - EDID Pane and Common Timings Figure 71. EDID Pane and Common Timings

  2. If necessary, click EDID (2). The EDID page displays a library of EDID files.

  3. Click CONNECTED OUTPUTS (3). If two or more connected outputs are detected, the FIND COMMON TIMINGS button appears (4).

  4. Click FIND COMMON TIMINGS (4). The page shows a list of connected outputs and timings that are common to them (see figure 73 on page 71). The page also recommends the highest resolution and refresh rate compatible with all selected displays (3).
    NOTES:
    • EDIDs from Extron products are indicated in blue (see figure 72, A). Figure 72. EDID Banners
    • EDIDs from the products of other companies are indicated in gray (B).
    • The pale blue numbers (C) indicate the endpoint from which the connected output EDID (Display EDID) came.
    • An encoder has (Loop-Thru) (D) in the EDID banner and the number in the pale blue background (C) is the input number.
    • A decoder has (Output) (E) in the EDID banner and the number in the pale blue background (C) is the output number.Extron NAVigator System Manager -
Selecting the Common Timing Figure 73. Selecting the Common Timing

  5. Click the checkbox to select all Connected Outputs (see figure 73, 1) or use the individual checkboxes (2) to select one or more connected outputs.

  6. Select the recommended Common Timing (3) or another available common timing (4).

  7. Click SHOW EDIDs (5). Only the available EDIDs that match the resolution and refresh rate of the Common Timing selection appear (see figure 74 on page 72).Extron NAVigator System Manager - Display of Common Timings Figure 74. Display of Common Timings

  8. Assign the desired EDID to one of more encoders (see Assign an EDID to an input, beginning at step 3 on page 64).
    TIP: Click CLEAR COMMON TIMINGS (see figure 74, A) to clear the list.

WINDOWALLS Page
Creating a video wall is a multi-step process consisting of the following procedures:

NOTE: The list below presents a logical flow of operations; many of these operations can be performed in any order.

  • Create a canvas (see “Creating a canvas”).
  • Configure all decoders in the canvas (see Configuring canvas decoders on page 75).
  • Configure the mullion, the space around each display within the canvas (see Configuring the mullions on page 76).
  • Create presets (see Creating WindoWall windows and presets on page 78). A preset can recall different canvas layouts. Once the layout is recalled, you can switch inputs to change input on certain windows in the layout. This function is so that you need not use presets just to change inputs.
  • Recall a preset (make the matrix of inputs and outputs take effect (see Recalling WindoWall presets on page 79).

Creating a canvas
Create a matrix of displays and assign decoders as follows:

  1. If necessary, click the Menu icon ( , see figure 9, 1 on page 11).

  2. If necessary, click WINDOWALLS (see figure 75, 1).Extron NAVigator System Manager - Pane and Selecting a Canvas Figure 75. Opening the Canvas Configuration Pane and Selecting a Canvas

  3. Click among:
    • Add Windowall (2, to create a new canvas)
    • An incomplete canvas (3, to complete a canvas)
    • An existing and complete canvas (4, to make changes to a canvas)
    The Canvas CONFIGURATION pane opens (see figure 76 on page 74).Extron
NAVigator System Manager - Canvas Configuration Figure 76. Canvas Configuration

  4. Configure the size of the canvas (the number and arrangement of the displays) by clicking in the Columns and Rows fields in the canvas configuration pane (1) and editing them as desired (or click or to increment or decrement the field value). The valid range for both fields is from 1 to 8. The canvas view (2) shows the arrangement of the displays. The SAVE button (6) becomes available.
    NOTE: In the canvas view:
    • = indicates that a decoder has been assigned to a display.
    • = indicates that no decoder is assigned to the display.
    TIP: An asterisk (A) appears next to the CONFIGURATION tab to indicate that there are unsaved changes.

  5. In the Output Assignment area (3), click the Display ID drop-down list (4) for one or more desired decoders to assign that decoder to the desired display within the canvas view. changes to for that display in the canvas view. TIPS:
    **** • If necessary, click and drag the left scroll bar (B) to display more decoders.
    • Click the blank space in the Display ID menu to unassign the decoder.
    • Use the ID function to help identify a decoder, to easily identify the display, and verify that the right decoder is selected, as follows:
    • Press and release the device ID button on the front panel of a decoder to highlight the ID field in the Output Assignment area (C). Press and release the button again to clear the highlight.
    • Click the ID button or ID All button (D) in the Output Assignment area to toggle the front panel ID LED and the on-screen display Status screen for an individual decoder or all decoders on and off.

  6. If desired, highlight the Canvas Name field (5) and enter a custom name for the canvas.
    TIP: Each canvas has a Canvas ID (see figure 76, E on page 74) that identifies that canvas. If you need to reference a canvas from a control system, the canvas ID does not change, even if you have renamed the canvas.

  7. Click SAVE (6) to save all changes or CANCEL (7) to abandon them.

Configuring canvas decoders
Configure all decoders in a canvas at once, so that they have the same settings, as follows:

  1. If necessary, click the Menu icon ( , see figure 9, 1 on page 11).

  2. If necessary, click WINDOWALLS (see figure 75, 1 on page 73).

  3. If necessary, click the existing canvas to configure (3 or 4). The Canvas CONFIGURATION pane opens (see figure 77).Extron NAVigator System Manager - Configuring Canvas Decoders Figure 77. Configuring Canvas Decoders

  4. If necessary, click and drag the right scroll bar (1) to reveal the Display Settings adjustments (2).

  5. Make the following decoder adjustments, as necessary:
    TIP:
    An asterisk (A) appears next to the CONFIGURATION tab to indicate that there are unsaved changes.
    a. Click the Resolution drop-down list (3) to select among the resolutions presented to scale all outputs in the canvas to the desired output resolution.
    b. Click the Refresh Rate drop-down list (4) to select among the available rates for all outputs in the canvas.
    NOTES:
    • See the applicable decoder user guide, available at www.extron.com, for a detailed list of available output resolutions and rates.
    • The Total Resolution (B) displays the resolution of the entire canvas and changes as you make changes on the Resolution drop-down list.
    c. Click the Video Output Format drop-down list (see figure 77, 5 on page 75) to select among the available video output formats for all outputs in the canvas. Auto (if selected) follows the input format.
    NOTE: The decoders change their color space, chroma sampling and quantization parameters for compatibility with HDMI and DVI display devices.
    d. Click the Color Bit Depth drop-down list (6) to force all outputs in the canvas to 8-bit depth or Auto. Auto (if selected) communicates with the display to check its capabilities and sets the color bit depth accordingly.
    e. Click the HDCP Mode drop-down list (7) to select between Follow Input, Always Encrypt, and Disable Authentication for all outputs in the canvas.
    NOTE:
    • Follow Input mimics the HDCP encryption state of the connected source.
    • Alway Encrypt maintains the HDCP encrypted state with the output display device to improve system switching performance.
    • Disable Authentication disables HDCP Authentication and encryption attempts with the connected sink devices, making the display behave as a non-HDCP compliant.
    f. Click the Aspect Ratio drop-down list (8) to select between Follow (no scaling, maintain the aspect ratio of the input video) or Fill (scale the output to fill the connected display) for all outputs in the canvas.

  6. Click SAVE (9) to save all changes or CANCEL (¢) to abandon them.

Configuring the mullions
Configure all decoders in a canvas at once, so that they have the same settings, as follows:

  1. If necessary, click the Menu icon ( , see figure 9, 1 on page 11).

  2. If necessary, click WINDOWALLS (see figure 75, 1 on page 73).

  3. If necessary, click the existing canvas to configure (3 or 4). The Canvas CONFIGURATION pane opens (see figure 78 on page 77).Extron NAVigator System Manager - Configuring Mullions Figure 78. Configuring Mullions

  4. If necessary, click and drag the right scroll bar (see figure 78, 1) to reveal the Mullion Compensation adjustments (2).

  5. Make the following mullion adjustments, as necessary:
    NOTE: After any change, an asterisk (A) appears in the CANVAS tab to indicate the unsaved changes.
    a. Click the Mullion Unit drop-down list (3) to select among in (inches), mm, or pixels as the measurement unit used for the horizontal and vertical mullions (4 and 5).
    b. Click in the Horizontal Mullion field (4) and enter a numeric value of the width of the side bezels of the displays used on your NAV WindoWall.
    c. Click in the Vertical Mullion field (5) and enter a numeric value of the width of the top and bottom bezels of the displays used on your NAV WindoWall.
    NOTES:
    • In these fields, mullions are detailed to the 2nd decimal point (n.nn) for inches and mm and whole numbers only for pixels.
    • If H = V (see 7) is checked, Horizontal Mullion and Vertical Mullion are locked to each other; a change in one changes the other to the same value.
    • Changes made in the Horizontal Mullion and Vertical Mullion fields are graphically represented in the canvas view (B).
    d. Click in the Display Diagonal field (6) and enter the diagonal dimension of the displays used in your NAV WindoWall.
    NOTES:
    • The Display Diagonal is always expressed in inches.
    • The Display Diagonal is unavailable if Pixels is selected in the Mullion Unit field (3).
    e. Click the H = V checkbox (7) to toggle the Horizontal Mullion and Vertical Mullion fields lock on and off. When checked the two fields are to each other; a change in one changes the other to the same value.

  6. Click SAVE (8) to save all changes or CANCEL (9) to abandon them.

Creating WindoWall windows and presets
Once you have created and configured one or more canvases, it may be helpful to create presets that quickly recall a specific canvas and associated encoders. Create one or more NAV WindoWall presets (up to eight presets per canvas) as follows:

NOTE: This procedure assumes that you have created a canvas (see Creating a canvas on page 73).

  1. If necessary, click the Menu icon ( , see figure 9, 1 on page 11).

  2. If necessary, click WINDOWALLS (see figure 75, 1 on page 73).

  3. If necessary, click the existing, completed canvas to configure (4). The Canvas CONFIGURATION pane opens (see figure 77 on page 75).

  4. Click the Preset tab (see figure 79, 1) The Presets tab opens.

  5. If necessary, select (click) the Inputs tab (2).Extron NAVigator System Manager - Creating a WindoWall Preset Figure 79. Creating a WindoWall Preset

  6. If necessary, select (click) the Create Window radio button (3).

  7. Drag and drop one or more encoders to the desired cells in the canvas view (4).
    NOTES:
    • Once you have dragged-and-dropped, you can create and resize the windows in the canvas to incorporate multiple displays. Click the input you just placed in the canvas view. The view of the window in the canvas now has a thick black border (1, at right). Use the cursor to size the window border (2) and click again to keep that size.
    • If you create multiple windows within the canvas, they are named with sequential numbers by default (Window 1, Window 2, and so on).
    • Windows on the canvas can spread over multiple displays, but two windows cannot share a display.
    • After any change, an asterisk (figure 79, A) appears in the CANVAS tab to indicate the unsaved changes.
    • If you click APPLY (B), you switch all outputs in the canvas to the layout you have prepared without creating a preset. You cannot recall an applied WindoWall.

  8. Click SAVE AS PRESET (5). The Save Preset pane opens (see figure 80 on page 79).Extron NAVigator System Manager - Saving a WindoWall Preset Figure 80. Saving a WindoWall Preset

  9. Select a preset number (see figure 80, 1).
    NOTE: If you select a preset that is already used, that preset will be overridden.

  10. Enter a preset name (2).

  11. Click SAVE (3) to save the preset or CANCEL (4) to abandon the preset.

  12. Click X (5) to close the Save Preset pane.

Recalling WindoWall presets
Once you have created a WindoWall preset, you need to recall it in order for it to take effect (making all of the preset ties). Recall a preset as follows:

  1. On the WINDOWALLS > Presets pane, click the Presets tab (see figure 81, 1).Extron NAVigator System Manager - Recalling a WindoWall Preset Figure 81. Recalling a WindoWall Preset
  2. Click the desired Preset (2).
    NOTE: The selected preset includes tools (see figure 81, A and B, on pge
  1. for renaming, editing, and deleting presets (see below).
  1. Click RECALL (3) to recall the preset or CLOSE PREVIEW (4) to abandon the recall.

Renaming a WindoWall preset

  1. Click the pencil icon (see figure 81, A).
  2. Type the new name in the Name field (see 1 at right).
  3. Click the Check icon (2) to save the name or X (3) to abandon it.

Editing a WindoWall preset

  1. Click the Menu icon (1, at right) > Edit (2). The window returns to a display similar to figure 80 on page 79.
  2. Perform Creating WindoWall presets on page 78.

Deleting a WindoWall preset

  1. Click the Menu icon (1, at right) > Delete (2). The window prompts you to confirm that you want to delete the preset.
  2. Click to confirm or to abandon the deletion.

Switching preset inputs
You can also switch inputs to the NAV WindoWall from the Presets page, as follows:

  1. Recall a preset (see Recalling WindoWall presets on page 79).
  2. Click Switch Inputs (see figure 82, 1).
  3. Drag and drop one or more encoders to the desired cells in the canvas display (2).

Extron NAVigator System Manager - Switching Preset
Inputs Figure 82. Switching Preset Inputs

TIPS:

  • You can use a control system to recall a preset, and then you can switch inputs via the control system as well.
  • The switch happens immediately as you drop the dragged input (release the mouse button).

KVM WORKSTATIONS Page
Creating a KVM workstation is a multi-step process consisting of the following procedures:

  1. Create a workstation and assign the USB focus (see “Creating a KVM workstation”).
    NOTE: See the following prerequisites:
    • Encoders —
    • Must be NAV 5nn models.
    • USB device class filtering must be set to HID only (see Configure the USB settings on page 55).
    • Connect USB cable between host and endpoint.
    • Decoders —
    • Must have at least one NAV 5nn model.
    • USB device class filtering must be set to HID only (see Configure the USB settings).
    • Displays — All must have the same maximum supported resolution.
    • PC or other source — Sleep setting: Hibernate must not be used, disable if possible.

  2. Create presets (see Creating KVM presets on page 85). A preset can recall a set of inputs that is grouped together and are arranged in a specific workstation display layout.

Creating a KVM workstation
Create and configure a workstation as follows:

  1. If necessary, click the Menu icon ( , see figure 9, 1 on page 11).

  2. If necessary, click KVM WORKSTATIONS (see figure 83, 1).Extron NAVigator System Manager - Opening the Workstation Configuration Figure 83. Opening the Workstation Configuration Pane and Selecting a Workstation

  3. Click among:
    • Add Workstation (2, to create a new workstation)
    • An existing and complete workstation (3, to make changes to a workstation)
    • An incomplete workstation (4, to complete a workstation)
    The Workstation CONFIGURATION pane opens (see figure 84 on page 82) with Output Assignment (A) selected.

  4. Click in the Workstation Name field (1) and enter a custom name for KVM workstation being configured in the Workstation Configuration pane.
    NOTE: After any change, an asterisk (B) appears in the CONFIGURATION tab to indicate the unsaved changes.Extron NAVigator System Manager -
Workstation Configuration Figure 84. Workstation Configuration

  5. Configure the size of the workstation (the number and arrangement of the displays) by clicking in the Columns and Rows fields in the workstation configuration pane (see figure 84, 2) and editing them as desired (or click or to increment or decrement the field value). The valid range is 4 Columns and 2 Rows. The canvas view (3) shows the arrangement of the displays.

  6. If necessary, click and drag the right scroll bar (4) to reveal the Display Settings adjustments (5).

  7. Make the following display adjustments, as necessary:
    a. Click the Display Settings > Resolution drop-down list to select among the resolutions presented to scale all outputs (decoders) in the KVM workstation to the desired output resolution.
    b. Click the Display Settings > Refresh Rate drop-down list to select among the available rates for all outputs (decoders) in the KVM workstation.
    NOTE: See the applicable decoder user guide, available at www.extron.com, for a detailed list of available output resolutions and rates.
    c. Click the Display Settings > Video Output Format drop-down list to select among the available video output formats for all outputs (decoders) in the KVM workstation. Auto (if selected) follows the input format.
    NOTE: The decoders change their color space, chroma sampling and quantization parameters for compatibility with HDMI and DVI display devices.
    d. Click the Display Settings > Color Bit Depth drop-down list (see figure 84, 5 on page 82) to force all outputs in the KVM workstation to 8-bit depth or Auto. Auto (if selected) communicates with the display to check its capabilities and sets the color bit depth accordingly.
    e. Click the HDCP Mode drop-down list to select between Follow Input, Always Encrypt, and Disable Authentication for all outputs in the workstation.
    NOTE:
    • Follow Input mimics the HDCP encryption state of the connected source.
    • Alway Encrypt maintains the HDCP encrypted state with the output display device to improve system switching performance.
    • Disable Authentication disables HDCP Authentication and encryption attempts with the connected sink devices, making the display behave as a non-HDCP compliant.

  8. Click the Display ID drop-down list (6) for one or more desired decoders to assign that decoder to the desired display within the workstation display layout. In Use changes to for that display (7) in the layout.
    NOTES:
    • A KVM workstation can have up to four decoders associated with it.
    • In the Output Assignment area:
    • = indicates that a decoder has been assigned to a display.
    • = indicates that no decoder is assigned to the display.
    TIPS:
    • If necessary, drag the left scroll bar (C) to display additional decoders.
    • Click the blank space in the Display ID menu to unassign the decoder.
    • Use the ID function to help identify a decoder to easily identify the display and verify that the right decoder is selected, as follows:
    • Press and release the device ID button (D) on the front panel of a decoder to highlight the ID field in the Output Assignment area. Press and release the button again to clear the highlight.
    • Click the ID button or ID All button (E) in the Output Assignment area to toggle the front panel ID LED and the on-screen display for an individual decoder or all decoders on and off.

  9. Select K/M (8) for the decoder that is to be primary in the workstation. The primary decoder must have a keyboard and mouse connected.
    NOTES:
    • Only one decoder can be primary and have K/M selected.
    • Only the primary decoder should have a physically connected keyboard and mouse.
    • The primary decoder must have USB enabled and its device class filtering set to HID only (see Configure the USB settings on page 55.
    • The K/M radio button is unavailable for selection if the USB is disabled on the NAV 5nn decoder or if the device class filtering is not set to HID only.
    • The K/M column displays if the decoder is not in the NAV 5nn series.
    • You cannot Save the configuration (see step 12 on page 84) unless one K/M decoder is selected.

  10. Click INPUT ASSIGNMENT (see figure 85, 1). The workstation display layout shows all encoders in your NAV system.Extron NAVigator System Manager - Workstation Configuration, Input Assignment Figure 85. Workstation Configuration, Input Assignment

  11. Click Display On OSD for one or more encoders (see figure 86, 2) to make them available in the workstation on-screen display as a selectable input (see Normal workstation operation and taking control on page 89).
    NOTE: A KVM workstation can have up to 50 encoders associated with it.

  12. Click SAVE (3) to save all changes or CANCEL (4) to abandon them.

Creating KVM presets
Once you have created and configured one or more KVM workstations, you may find it helpful to create presets to allow you to quickly recall a multiple tie switch. Create one or more KVM workstation presets (up to 30 presets per workstation) as follows:

  1. If necessary, click the Menu icon ( , see figure 9, 1 on page 11).

  2. If necessary, click KVM Workstations (see figure 83, 1 on page 81).

  3. If necessary, click the existing, completed canvas to configure (4). The Workstation CONFIGURATION pane opens (see figure 84 on page 82).

  4. Click the Preset tab (see figure 86, 1). The Presets tab opens.Extron NAVigator System Manager - Creating a KVM Preset Figure 86. Creating a KVM Preset

  5. If necessary, select (click) the Inputs tab (2).

  6. Drag and drop encoders into the workstation display layout as desired (3).
    TIPS:
    • To verify that the preset you are creating, click Apply (A). The workstation monitors display the selected sources. Although there is no indication on the Workstation Presets page, ties are indicated on the Ties page (see Ties page and figure 60 on page 61).
    • To clear an encoder from the window, click in the dragged-and-dropped encoder (B).
    • To clear all encoders, click CLEAR ALL (C).

  7. Click in the desired USB radio button (4) to specify which encoder you want keyboard and mouse (USB) control of when you recall the preset.

  8. Click Save as Preset (5). The Save Preset pane opens (see figure 87 on page 86).Extron NAVigator System Manager - Saving a KVM Preset Figure 87. Saving a KVM Preset

  9. Select a preset number (see figure 87, 1).
    NOTE: If you select a preset that is already used, that preset is overridden.

  10. Enter a preset name (2).

  11. Click SAVE (3) to save the preset or CANCEL (4) to abandon the preset.

  12. Click X (5) to close the Save Preset pane.

Recalling KVM presets
Once you have created a KVM preset, you need to recall it in order for it to take affect (executing video, audio, and USB ties for some or all of the decoders that support the workstation). Recall a preset as follows:

  1. On the KVM WORKSTATIONS > Presets page, click the Presets tab (see figure 88, 1).Extron NAVigator System Manager - Recalling a Preset Figure 88. Recalling a Preset

  2. Click the desired Preset (2).
    NOTE: The selected preset includes tools (A and B) for renaming, editing, and deleting presets (see below).

  3.  Click Recall (3) to recall the preset or Close Preview (4) to abandon the recall.

Renaming a preset

  1. Click the pencil icon (see figure 88, A).
  2. Type the new name in the Name field (see 1 at right).
  3. Click the Check icon (2) to save the name or X (3) to abandon it.

Editing a preset
1. Click the Menu icon (1, at right) > Edit (2). The window returns to a display similar to figure 86 on page 85.
2. Perform Creating KVM presets on page 85.

Deleting a preset

  1. Click the Menu icon (1, at right) > Delete (2). The window prompts you to confirm that you want to delete the preset.
  2. Click to confirm or to abandon the deletion.

SmartGlide KVM and SmartGlide KVM Focus
A KVM workstation has two features available that simplify the workstation environment:

  • SmartGlide KVM switching – Provides the ability to easily switch USB ties between a group of inputs, by moving the mouse from display to display.
    NOTE: When SmartGlide KVM switching is enabled, selecting the same encoders across multiple workstations is not supported.

  • SmartGlide KVM focus – A grey, active border that shows on the workstation display. The border indicates the current USB focus.

Enable one or both of these features as follows:

  1. On the Workstation Configuration screen, click SmartGlide KVM Switching (see figure 89, 1)Extron NAVigator System Manager - Selecting SmartGlide KVM and SmartGlide KVM Focus Figure 89. Selecting SmartGlide KVM and SmartGlide KVM Focus
    NOTE: The KVM workstation must have two or more configured displays for Smart KVM switching to be available for selection.

  2. If desired, click SmartGlide KVM Focus (2).

  3. Click SAVE (3) to save the Smart KVM changes or CANCEL (4) to abandon them.

Normal workstation operation and taking control
The decoder that you selected as K/M during the workstation configuration (see Creating a KVM workstation, step 9 on page 83) can display the workstation configuration in an OSD on the display to which it is connected. The OSD (see figure 90) is activated using the following hot key combination:

+<{letter}O>. Figure 90 shows the pop-up on-screen display and the workstation elements that are shown on the display.

Extron NAVigator System Manager - Display and Workstation
Elements Figure 90. Pop-up On- screen Display and Workstation Elements

The Workstation Presets side pane (A), shows workstation presets that have been created for the KVM workstation (see Creating KVM presets on page 85 and makes them available for selection). The USB icon (B) shows which workstation display had K/M selected in the configuration process (see Creating a KVM Workstation on page 81). This is also the decoder to which the keyboard and mouse must be connected.

The Select Inputs pane (C) shows the source encoders configured (see figure 85, 2 on page 84) and made available as selectable inputs on this workstation by the Display on OSD checkbox.
Display an input (encoder) and, if desired, take USB control of it as follows:

  1. Click the input that you desire to view (1).
  2. If desired to gain USB control of the selected input, click Tie Keyboard/Mouse To Selected Input (2).
  3. Click Apply (3).

NOTES:

  • The mouse cursor is constrained to within the on-screen display boundaries when the display is open.
  • The on-screen display close after 30 seconds of mouse inactivity.
    TIP: Press the computer key to manually close the display.

Tools Pages
The Device Tools page provides NAVigator-only tools. The System Tools provides tools for the NAVigator and all assigned endpoints. The two pages provide the following functions:

  • Backup — You can make backup files for just the NAVigator itself (see “Backing up the NAVigator,” below) or for the entire NAV system (including one or more or selected endpoints) (see Backing up the system on page 96). Backup files contain configuration settings and communications settings for all devices included in a backup.
  • Restore — You can restore the configuration settings, communications settings or both, to their condition when the backup file was created for just the NAVigator (see Restoring the NAVigator on page 91) or to the NAV system (including one or more or selected endpoints) (see Restoring the system configuration on page 97).
  • Firmware — From time to time, firmware updates will be made available on the Extron website. You can upgrade firmware for just the NAVigator (see Upgrading the NAVigator firmware on page 93 or firmware for NAV system (including one or more or selected endpoints) (see Upgrading the system firmware on page 105).
  • Reset (Device Tools only) — You can reset or reboot the NAVigator (see Resetting the NAVigator on page 95).

The Diagnostic Tools page provides tools that allow you to troubleshoot the connection to other units on the NAV network (see Diagnostic Tools page page on page 23).

Device tools page
Backing up the NAVigator

Backup the NAVigator settings as follows:

  1. If necessary, click the Menu icon (see figure 91, 1).Extron NAVigator System Manager - Opening the Device Backup Page Figure 91. Opening the Device Backup Page
  2. If necessary, click TOOLS > Device Tools (2). The Device Tools page opens.
  3. If necessary, click Backup (see figure 91, 3 on page 90).
  4. Click DOWNLOAD BACKUP (4). The NAVigator creates a file of current settings and, depending on your browser, may prompt you to confirm that you want to save it.Extron NAVigator System Manager - Symbol 5 NOTE: Unless otherwise directed, the NAVigator backup file goes to the Downloads folder of the connected PC.
  5. Click Keep to save the file to the Downloads folder or Discard as desired.

Restoring the NAVigator
Restore the NAVigator settings as follows:

  1. If necessary, click the Menu icon (see figure 92, 1).Extron NAVigator System Manager - Opening the Restore Configuration Page Figure 92. Opening the Restore Configuration Page
  2. If necessary, click TOOLS > Device Tools ( 2 ). The Device Tools page opens.
  3. If necessary, click RESTORE ( 3 ).
  4. Click SELECT FILE ( 4 ). An Open dialog box opens (see figure 93 on page 92).Extron NAVigator System Manager - Open Dialog Box 3 Figure 93. Open Dialog Box
  5. Navigate to the folder where the backup file is saved (typically the Downloads folder) (see figure 93, 1). Select the file.
  6. Click Open (2). The Device Tools page returns to the top (see figure 94).Extron NAVigator System Manager - Device Tools — Restore Function Figure 94. Device Tools — Restore Function
  7. Select (click) the settings to restore (see figure 94, 1).
    Communication settings| Configuration settings
    ---|---
    Settings > General >
    Device Details (name)| Settings > General >
    Device Details (location)| KVM Workstation >
    Workstations 1-30
    Settings > Networking >
    Network Connection| Settings > General >
    Date and Time| KVM Workstation >
    Workstations > Presets 1-30
    Settings > Advanced > Advanced Networking| Settings > Advanced > Advanced Networking| Monitoring > Alarm Settings
    Monitoring > Control Sytem (paired)| EDID > Custom and Favorites|
    | WindoWall > Canvas 1-8|
    | WindoWall > Presets 1-8|
  • Restore Communication Settings and Restore Configuration Settings must both be checked.

    1. Click RESTORE (see figure 94, 2 on page 92).
      The NAVigator reports that it is uploading the backup file and then that is restoring the settings. When the operation completes, the NAVigator reboots. NOTE: To continue to operate the NAVigator, you must reconnect (see Opening the Embedded HTML Pages on page 9).

Upgrading the NAVigator firmware
Upgrade the NAVigator firmware, the built-in software that controls NAVigator operation, as follows:

NOTES:

  • See Download a firmware or software package on page 145 to obtain the firmware package.
  • Upgrading the NAVigator firmware results in the unit rebooting.
  • Before upgrading, create a backup of the system in good working condition and name accordingly. This ensures that if the upgrade process fails, the system can be restored to a working condition.
  • Before upgrading, read the release notes for any specific requirements.
  • Backup files are not compatible between firmware versions.
  1. If necessary, click the Menu icon (see figure 95, 1).Extron NAVigator System Manager - Device Firmware Upload Page Figure 95. Device Firmware Upload Page

  2. If necessary, click TOOLS > Device Tools (see figure 95, 2 on page 93).

  3. Click FIRMWARE (3).

  4. Click SELECT FILE (4). An Open dialog box opens (see figure 96).Extron NAVigator System Manager - Open Dialog Box 4 Figure 96. Open Dialog Box

  5. Navigate to the folder where you saved the firmware upgrade file (see figure 96, 1). Select the file.

  6. Click Open (2). The Open dialog box closes and the Device Tools page returns to the top, with the selected firmware file identified (see figure 97, 1).Extron NAVigator System Manager - Device Page with Firmware File Identified Figure 97. Device Page with Firmware File Identified

  7. Click UPDATE (2).
    The NAVigator page displays a sequence that reports the progress as it uploads the file (see figure 98, 1), updates the firmware (2), and then reboots (3).
    NOTE: Do not unplug the NAVigator while the firmware is been upgraded.

Extron NAVigator System Manager - Firmware Upload
Progress Figure 98. Firmware Upload Progress

When the NAVigator reboots, the connection to it is momentarily lost and after a few seconds, the browser displays the home page Login dialog box (see figure 8 on page 10). To continue to operate the NAVigator, you must reconnect (see Opening the Embedded HTML Pages on page 9).

Resetting the NAVigator
Reset the NAVigator settings or reboot the unit as follows:

  1. If necessary, click the Menu icon (see figure 99, 1).Extron NAVigator System Manager - Opening the Restore Configuration Page 2 Figure 99. Opening the Restore Configuration Page

  2. If necessary, click TOOLS > Device Tools (2). The Device Tools page opens.

  3. If necessary, click RESET (3).

  4.  Select (click) the desired reset mode (4) or Reboot (5).
    NOTES:
    • Reset Device Settings (Retains TCP/IP Settings and Password) — Resets configuration settings.
    All communication settings and the password are retained. See the table of communication and configuration settings on page 92.
    • Reset All Settings and Delete Files (Retains TCP/IP Settings) — Resets configuration settings except the communication settings, which are maintained. Resets the password to the default, which is extron. See the table of communication and configuration settings.
    • Reset All Settings and Delete Files — This reset is identical to the Full Factory reset (see the table of rear panel reset modes on page 8).

  5. Click APPLY (6).
    The NAVigator reports that it is Resetting and displays a status bar that shows the progress of the reset operation. When the operation completes, the NAVigator reboots. NOTE: To continue to operate the NAVigator, you must reconnect (see Opening the Embedded HTML Pages on page 9).

System Tools page
Backing up the system
Backup the settings of multiple devices in the NAV system as follows:

NOTES:

  • Endpoints that are conflicted or offline are omitted from the system backup file. Check the Monitoring page to ensure that no endpoints report Offline or Conflicted (see Monitoring page on page 109). See Alarms on page 140 to remedy a conflicted or offline endpoint.
  • Click the Filter drop-down list (see figure 100,A) to show only endpoints by specific criteria.
  1. If necessary, click the Menu icon (see figure 100, 1).Extron NAVigator System Manager - Opening the System Backup Pane Figure 100. Opening the System Backup Pane
  2. If necessary, click TOOLS > System Tools (2). The System Tools page opens.
  3. If necessary, click BACKUP (3).
  4. Click the All checkbox (4) or individual endpoint checkboxes (5) to select one or more endpoints to backup.
  5. Click BACKUP (6).
    The NAVigator creates a file of current system settings.
    The NAVigator reports that the backup was file was successfuly created. NOTE: Unless otherwise directed, the NAVigator backup file goes to the Downloads folder of the connected PC.

Restoring the system configuration
Restore the system settings, including the NAVigator and endpoints, as follows:
NOTE: Backup files are not compatible between firmware versions, due to the possible addition of new NAV system features. See the firmware Release Notes available at www.extron.com.

  1. If necessary, click the Menu icon (see figure 101, 1).Extron NAVigator System Manager - Restore Configuration Pane Figure 101. Opening the Restore Configuration Pane

  2. If necessary, click TOOLS > System Tools (2). The System Tools page opens.

  3. If necessary, click RESTORE (3).

  4. Select (click) the settings to restore (4).
    NOTES:
    • See the table of communication and configuration settings on page 92.
    • The Transfer Endpoints to current NAVigator (requires reboot) selection (A) is a system transfer function to replace a NAVigator (see Transferring system configuration to a backup NAVigator on page 99).

  5. Click SELECT FILE (5). An Open dialog box opens (see figure 102 on page 98).Extron NAVigator System Manager - Open Dialog Box 5 Figure 102. Open Dialog Box

  6. Navigate to the folder where the backup file is saved (typically the Downloads folder) (see figure 102, 1). Select the file.

  7. Click Open (2). The System Tools page returns to the top (see figure 103).Extron NAVigator System Manager - System Tools — Restore Function Figure 103. System Tools — Restore Function

  8. Click NEXT (see figure 103, 1).
    For Restore Configuration settings or Restore communication settings, a Select page opens (see figure 104 on page 100.Extron NAVigator System Manager -
Selecting endpoints to restore Figure 104. Selecting endpoints to restore

  9. Click the All checkbox (see figure 104, 1) or individual device checkboxes (2) to select one or more devices to restore.

  10. Click RESTORE (3).
    The NAVigator reports that it is Restoring and then Rebooting and displays a status bar that shows the progress of the Restore operation. When the operation completes, the NAVigator reboots.

Transferring system settings to a replacement NAVigator

NOTES:

  • This procedure is a restore option to recover your system if a NAVigator fails. It allows a replacement NAVigator to assume NAV system management if necessary.
  • This procedure assumes that you have already created a system backup file (see Backing up the system on page 96).
  • The replacement NAVigator needs the same LinkLicenses as the original. This keep the same features, such as endpoints upgrade and 3rd party control.

Transfer the endpoints to backup NAVigator as follows:

  1. Disconnect the original NAVigator and remove it from the system. Mount and connect the replacement NAVigator (see Installation and Operation on page 4).

  2. Connect to the replacement NAVigator via the embedded HTML pages (see Opening the Embedded HTML Pages on page 9).

  3. Configure the replacement NAVigator with the proper IP addressing for your setup, whether that is static or DHCP-assigned IP addressing (see Network Connection Settings on page 29).

  4. Open the system restore page — Perform steps 1 through 3 of Restoring the system configuration on page 97.

  5. Select (click) Transfer Endpoints to current NAVigator (requires reboot) (see figure 105, 1).Extron NAVigator System Manager - Transferring System Configuration Figure 105. Transferring System Configuration
    NOTE: This selection also automatically selects Restore Configuration Settings (requires reboot) (A).

  6. Click SELECT FILE (2). An Open dialog box opens (see figure 106 on page 102).Extron NAVigator System Manager - Open Dialog Box 6 Figure 106. Open Dialog Box

  7. Navigate to the folder where the backup file is saved (typically the Downloads folder) (see figure 106, 1). Select the file.

  8. Click Open (2). The System Tools page returns to the top (see figure 107).Extron NAVigator System Manager - Restore Function During Transfer Figure 107. System Tools — Restore Function During Transfer

  9. Enter the Password (see figure 107, 1) used by the original NAVigator when the system backup file was created.

  10. Click NEXT (2).
    The restore process of the endpoints settings is reported in the In process field (see figure 108, 1 ).| Extron NAVigator System Manager - Transfer
Endpoints Progress
    ---|---
    The restore process of the endpoints is complete and the endpoints are rebooting as indicated in the In process field ( 2 ).
    As endpoints complete their reboot, they indicated in the Complete field ( 3 ).
    Once the endpoints are all complete, The NAVigator settings are restored ( 4 ).
    Once its configuration settings are restored, the NAVigator reboots.
    When the NAVigator reboots, the connection to it is momentarily lost and after a few seconds, the
    browser displays the home page Login dialog box (see figure 8 on page 10).

  11. After the reboot, reconnect to the replacement NAVigator via the embedded HTML pages (see Opening the Embedded HTML Pages on page 9).
    The replacement NAVigator has now taken over management of the NAV system.

Replacing an endpoint
At some point you may need to replace an existing endpoint in the NAV system, for example to increase functionality by replacing an encoder with a unit that provides Ethernet extension. Either a system backup file or an encoder backup file make the process simpler, however the process can be completed without one.
Replace an endpoint as follows:

  1. If possible, create either a system backup file (see Backing up the system on page 96) or an endpoint backup file for the endpoint to be replaced (see “BACKUP tab” in the User Guide for the applicable endpoint, available at www.extron.com).

  2. Unassign the old endpoint as follows:
    a. On the Endpoints > General page, click the checkbox for the to-be-replaced endpoint (see figure 109, 1 ).Extron NAVigator System Manager -
Unassigning the Endpoint Figure 109. Unassigning the Endpoint
    NOTE: If unit is offline (has failed or has been physically removed from the system), it appears in the Offline pane of the Monitoring page (click MONITORING and then Learn More in the Offline pane). Click the checkbox (see figure 110, 1).Extron NAVigator System Manager - Selection the
Endpoint Figure 110. Selection the Endpoint.
    b. Click Unassign (see figure 110 or figure 111, 2).

  3. Connect new endpoint to the system (see “Installation and Operation” in the User Guide for the applicable endpoint, available at www.extron.com, and Rear Panel Connections and Features on page 4).

  4. Discover and assign the new endpoint (see Discover and Assign Encoders and Decoders on page 31).
    If you made a system backup file in step 1 on page 104, see “Method 1: Restoring an endpoint using a system backup file”.
    If you made a endpoint backup file in step 1, see “Method 2: Restoring an endpoint using an endpoint backup file”.
    If you did not made a backup file, see “Method 3: Restoring an endpoint with no backup file”.

Method 1: Restoring an endpoint using a system backup file —
Restore the system settings (see Restoring the system configuration on page 97).

NOTES:

  • Ensure you restore using the system backup (.esb) file you created in step 1 on page 104.
  • Select Restore configuration settings and Restore communication settings.
  • Ensure that you select the newly-installed endpoint to restore (see figure 111, 1).Extron NAVigator System Manager - Selecting the Endpoint Figure 111. Selecting the Endpoint
  • Restoring just the settings of the applicable endpoint results in the endpoint rebooting.

Method 2: Restoring an endpoint using an endpoint backup file —

NOTE: This procedure is performed directly on the endpoint, not through the bulk settings capabilities of the NAVigator. See the User Guide for the applicable endpoint, available at www.extron.com.

  1. Connect directly to the newly-installed endpoint via its USB or NAV port.
  2. Restore the endpoint settings (see “RESTORE tab” in the User Guide for the applicable endpoint.

NOTES:

  • Ensure you restore using the endpoint backup (.cfg) file you created in step 1 on page 104.
  • Select Restore configuration settings and Restore communication settings.
  • Restoring the endpoint settings results in the endpoint rebooting.

Method 3: Restoring an endpoint with no backup file —
Manually configure the settings of the new endpoint (see “Using the HTML Pages” in the User Guide for the applicable endpoint, available at www.extron.com.

Upgrading the system firmware
Upgrade the firmware of multiple devices in the NAV system as follows:

NOTES:
• See Download a firmware or software package on page 145 to obtain the firmware package.
• Upgrading the system firmware results in the NAVigator rebooting.
• Create a system backup before upgrading the system firmware to make it possible fo you to rollback system formware if desired. Backup files are not compatible between firmware versions, due to the possible addition of new NAV system features. See the firmware Release Notes available at www.extron.com.

  1. Access the HTML embedded HTML pages (see Opening the Embedded HTML Pages on page 9). The HTML page opens (see figure 112).

  2. If necessary, click the Menu icon (see figure 112, 1).Extron NAVigator System Manager - System Firmware Upload Page Figure 112. System Firmware Upload Page

  3. If necessary, click TOOLS > System Tools (2).

  4. Click FIRMWARE (3).

  5. Click SELECT FILE (4). An Open dialog box opens (see figure 113 on page 107).Extron NAVigator System Manager - Open Dialog Box 7 Figure 113. Open Dialog Box

  6. Navigate to the folder where you saved the firmware file (typically, the Downloads folder, see figure 113, 1). Select the file.

  7. Click Open (2). The Open dialog box closes and the Device Tools page returns to the top, with the selected firmware file first shown as uploading and then identified (see figure 114, 1).Extron NAVigator System Manager - Device Pane with Firmware File Identified Figure 114. Device Pane with Firmware File Identified

  8. Click NEXT ( 2 ).
    The NAVigator page displays a page where you can select endpoints to upgrade (see figure 115).Extron NAVigator System Manager - Firmware Endpoint
Selection Figure 115. Firmware Endpoint Selection

  9. Click the All checkbox (see figure 115, 1) or individual endpoint checkboxes (2) to select one or more endpoints to upgrade.
    NOTES:
    • The upgrade to the NAVigator itself, if selected, is always performed last so that the NAVigator can manage the upgrades of the endpoints.
    • Some firmware updates may not apply to some endpoints, such as updates for 1G endpoints only and updates for 10G endpoints only. If desired, select Filter > Model to filter your endpoints.

  10. Click UPDATE (see figure 115, 3 on page 107). The NAVigator page displays a series of messages that show the sequence of the firmware update (see figure 116, 1 on page 109).

The system firmware upgrade has started (see figure 116, 1 ).| Extron
NAVigator System Manager - Firmware Upgrade in Progress Figure 116. Firmware Upgrade in Progress
---|---
The firmware update to the endpoints is indicated in progress in the In process field ( 2 ).
The firmware update to the endpoints is complete and the endpoints rebooting is indicated in the In process field ( 3 ).
As endpoints complete their reboot, they are indicated in the Complete field ( 4 ).
NOTE: Depending on the products in your system, the firmware Upgrade may require several cycles, one for each unique firmware
package. For example, 1G endpoints require a separate upgrade cycle from 10G endpoints.
Once the endpoints are all complete, the NAVigator firmware updates (5). Once its firmware is updated, the NAVigator reboots.
On reboot, the connection to the NAVigator is lost and the browser displays the home page Login dialog box (see figure 8 on page 10). To continue to operate the NAVigator, you must reconnect (see Opening the Embedded HTML Pages on page 9).

Monitoring Page

  1. If necessary, click the Menu icon (see figure 117, 1 ).Extron NAVigator System Manager - Monitoring Page 2 Figure 117. Monitoring Page
  2. If necessary, click MONITORING (2).
    A Offline Endpoints pane — See Offline Endpoints pane on page 110.
    B Conflicted Endpoints pane — See Conflicted Endpoints pane on page 111.
    C IGMP Querier pane — See IGMP Querier pane on page 112.
    D Control Systems pane — See Control Systems pane on page 112.
    E Alarms pane — See Alarms pane on page 113.
    F Alarm Settings link — See Alarms pane.
    G Download Logs link — See Download Logs link on page 114.

Offline Endpoints pane
The Offline Endpoints pane (see figure 117, A on page 109) shows the number, if any, of discovered endpoints that are not reporting their status.
Figure 118 shows the normal indication and the indication if an endpoint is offline. If an endpoint is reported as offline, click LEARN MORE ( 1 ) to identity it ( 2 ).

Extron NAVigator System Manager - Identifying and Unassigning an
Endpoint Figure 118. Identifying and Unassigning an Endpoint

See Alarms on page 140 to bring the endpoint back online. The indication is self-clearing.
To remove an undesired endpoint from the system, perform the following:

  1. Click the All checkbox (3) or individual endpoint checkboxes (4) to select one or more endpoints to unassign.
  2. Click UNASSIGN (5).

Conflicted Endpoints pane
The Conflicted Endpoints pane (see figure 117, B on page 109) shows the number, if any, of discovered endpoints that have an assignment conflict within the system.
Figure 119 shows normal indication and the indication if an endpoint is conflicted. If an endpoint is reported as conflicted, click LEARN MORE (1) to identity the conflicted endpoint (2).

Extron NAVigator System Manager - Resolving an Endpoint
Conflict Figure 119. Identifying and Resolving an Endpoint Conflict

NOTE: A conflict exists when either of the following conditions is present:

  • An endpoint indicates it is assigned to a NAVigator, but that NAVigator doesn’t include this endpoint in its list of assigned endpoints.
  • A NAVigator lists an endpoint in its list of assigned endpoints, but that endpoint indicates that it is unassigned.

To resolve system conflict, perform the following:

  1. Click the All checkbox (3) or individual endpoint checkboxes (4) to select one or more endpoints to resolve.
  2. Click Assign (5) to reassign the endpoint to this NAVigator or Unassign (6) to release the endpoint from this NAVigator.

IGMP Querier pane
An IGMP querier is a network service that runs on a network switch and manages the IGMP network traffic. An IGMP querier should be configured on the NAV network. It manages the multicast traffic. If there is no IGMP querier on the network, there is no effective multicast traffic management and the multicast traffic saturates the network and stream errors can occur.
The IGMP Querier pane ( see figure 117, C on page 109 ) shows whether or not an IGMP querying device is present on the network, and the IP address of the IGMP querier. The address allows you to know that you are communicating to a querier and which querier. In the case of duplicate querier, the IP address may change. Figure 120 shows the normal indication if an IGMP querier is present on the network and if no IGMP querier is present on the network.

Extron NAVigator System Manager - IGMP Querier Pane
Indications Figure 120. IGMP Querier Pane Indications

NOTE: If no IGMP querier is discovered, contact your network administrator. An IGMP querier is a required network resource for the NAV System to function correctly.

Control Systems pane
The Control Systems pane (see figure 117, D ) shows the status of control systems that are paired and connected to the NAVigator. The leftmost shown number at right indicates the number paired. The rightmost number indicates the number connected.
Figure 121 shows the indication if no control system is paired (on the left) and if one is connected (on the right).
Click Learn More ( 1 ) to see detailed connection and pairing information (see figure 122).

Extron NAVigator System Manager - Control Systems Pane Figure 121. Control Systems PaneExtron NAVigator System
Manager - Detailed Control Systems Figure 122. Detailed Control Systems Connection and Pairing Information

Alarms pane
The Alarms pane (see figure 117, E on page 109) shows any alarms that have been triggered in the NAV system managed by this NAVigator. Figure 123 shows the pane when alarms are present. Some alarms self-clear when specific conditions are met, others remain as long as the conditions that cause them remain. As an example, a temperature alarm remains until the NAVigator cools down.

Extron NAVigator System Manager - Clearing Alarms Figure 123. Clearing Alarms

ATTENTION:

  • Critical alarms ( ) should be resolved immediately.
  • Warning alarms ( ) are less serious.

Manually clear one or more alarms from the system as follows:

  1. Click LEARN MORE (see figure 123, 1).
  2. Click the All checkbox (2) or individual endpoint checkboxes (3) to select one or more alarms to clear.
  3. Click CLEAR ALARMS to clear the alarm (4).

Configure which alarms are and are not reported in this pane as follows:

  1. Click ALARM SETTINGS (see figure 123, 5 on page 113). The Edit Alarms Settings dialog box opens (see figure 124).Extron NAVigator System Manager - Edit Alarm Settings Dialog Box Figure 124. Edit Alarm Settings Dialog Box
  2. Click the STATUS switch (1) to enable ( ) and disable ( ) alarm reporting.
  3. Click SAVE (2) to make the changes or CANCEL (3) to abandon them.

Download Logs link
Click the DOWNLOAD LOGS link (see 1 at right) to download a history of errors in a comma-delimited .csv file that can be opened in Microsoft Excel™. The figure at right shows the results of downloading an alarms log using the Chrome browser ( 2 ).

Extron NAVigator System Manager - Download Logs link

NOTES:

  • Logs are a diagnostic tool that assists in troubleshooting or debugging. NAV devices log system changes that occur and time stamp each entry to assist in tracking the sequence of events that lead up to an issue. Logs can be reviewed to better understand the cause of failure.
  • There is no upper limit to the number of alarms that can be logged, but a device can only have one alarm of the same type active at a time. The decoder monitors the active alarm states of all devices in the NAV system. All alarm state changes are logged even if status reporting is disabled from the decoder.

Settings Pages
The Settings pages provide access to device settings grouped as General, Networking, and Advanced. To access the Settings pages, if necessary, click the Menu link (see figure 9, 1 on page 11). Click SETTINGS (see 1 in the illustration at right) and select among General (2), Networking (3), or Advanced (4). The browser displays the Device Settings page with the selected group of settings open (see figure 125, which shows the General group page (2) selected).

General page
Click the down arrow ( 1 ) to open a drop-down list (see Device Details page on page 116, Date & Time page on page 117, Username/Password page on page 120, or LinkLicense page on page 121).

Extron NAVigator System Manager - General Settings
Page Figure 125. General Settings Page

Device Details page
The Device Details selection on the General Settings page (see figure 125 on page 115) opens a read-only pane that shows general information unique to the NAVigator (see figure 126). The Device Name and Location can be edited by clicking the EDIT button ( 1 ). An editable version of the selection opens (see figure 127).

Extron NAVigator System Manager - Device Details
Selection Figure 126. Device Details Selection

NOTE: See the NOTES on page 41 for the text rules that apply to names and locations.

  1. Device Name — Click in this field and type in a device name of your choice.
    NOTE: The Device Name is also the “hostname.”

  2. Location — Click in this field and type in a location to customize your system.

  3. SAVE and CANCEL buttons — Click SAVE to take Device Details changes or CANCEL to abandon them.
    Clicking either button closes the editable pane.

Date & Time page
The Date & Time selection on the General Settings page (see figure 125 on page 115) opens a read-only pane that shows date and time settings (see figure 128). Click SET MANUALLY (1) and SYNC WITH SERVER (2) to switch between the views applicable to each selection. The date and time can be edited by clicking the EDIT button (3). An editable pane opens (see “Set time manually” and figure 129 and Sync time with server (page) and figure 131 on page 118).

Extron NAVigator System Manager - Date & Time
Selection Figure 128. Date & Time Selection

NOTE: NAVigator date and time settings are inherited by all connected NAV endpoints.
Set time manually —

Extron NAVigator System Manager - Set Time Manually Figure 129. Set Time Manually

  1. Set from PC — Click this link to sync the NAVigator date and time to the computer with which you are connected.
  2. Date & Time — Click in this field and type in the date and time.
  3. Time Zone — Click the drop-down list to select the offset from Universal Time Coordinated (UTC).
  4. SAVE and CANCEL buttons — Click SAVE to take Date & Time changes or CANCEL to abandon them.
    Clicking either button closes the editable pane.

NOTE: Or you can click the Datepicker ( ) or Timepicker ( ) icons (figure 129 on page 117) and use those tools to set the date and time (see figure 130).

Extron NAVigator System Manager - Using Datepicker and Timepicker
Tools Figure 130. Using Datepicker and Timepicker Tools

Sync time with server (page) —

Figure 131. Sync Time with Server

  1. SYNC NOW — Click to force the NAVigator to sync its internal clock to an NTP server.
  2. NTP server — Click in these fields and type in the IP address or DNS name of an NTP server.
  3. SAVE and CANCEL buttons — Click SAVE to take Date & Time changes or CANCEL to abandon them. Clicking either button closes the editable pane.

Sync with server (procedure) —

  1. If necessary, click SYNC WITH SERVER (see figure 132, 1).Extron NAVigator System Manager - Sync With Server Figure 132. Sync With Server

  2. Click EDIT (2) to make the Date & Time available for editing. The EDIT button changes to SAVE.

  3. Click in the appropriate field and make changes as necessary (3).
    NOTE: The entry must be in the valid IP address or domain name format.

  4. Click anywhere outside the edited field.

  5. Click SYNC NOW (4) to synchronize the time with the configured time server.

  6. Click SAVE (5).

Username/Password page
The Username/Password selection on the Device Settings page (see figure 125 on page 115) opens a read-only pane that shows the credentials of the NAVigator (see figure 133). The Password can be edited by clicking the EDIT button (1). An editable version of the selection opens (see figure 134).

NOTE: When you change the NAVigator Admin password, the new password is automatically pushed to all assigned endpoints.

Extron NAVigator System Manager - Password Selection Figure 133. Username/Password Selection Figure 134. Editable Username/Password Selection

  1. Password and Confirm Password — Click in these fields and type in valid password values to enter the appropriate values for your NAVigator.
    NOTES:
    • A valid password meets the following requirements:
    • The length is up to 64 characters.
    • All alphanumeric characters and ASCII symbols are permitted except | (pipe).
    • The password cannot be blank.
    • The password cannot start with a space.
    • The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords revert to the default.
    • The default username is admin and the default password is extron.
    TIP: Select (click) the Show Password checkbox (A) to display the password as you type it.

  2. SAVE and CANCEL buttons — Click SAVE (2) to take Password change or CANCEL to abandon it. Clicking either button closes the editable pane.

LinkLicense page
The LinkLicense selection on the Device Settings page (see figure 125 on page 115) opens a pane that allows you to load a LinkLicense (see figure 135).Extron NAVigator System Manager - LinkLicense
Selection

Figure 135. LinkLicense Selection
A LinkLicense is a key that unlocks additional or enhanced features of an Extron product, such as increasing the number of supported endpoints. Contact the Extron S3 Sales and Technical Support Hotline (see www.extron.com for the phone number in your region of the world) to obtain a LinkLicense.
Load a LinkLicense as follows:

  1. Click Select File (1). An Open dialog box opens (see figure 136).Extron NAVigator System Manager - Open Dialog Box 8 Figure 136. Open Dialog Box

  2. Navigate to the folder where the LinkLicense is saved (see figure 136, 1). Select the file.
    NOTE: A valid LinkLicense has the extension ell. Any other file type is NOT a valid LinkLicense.

  3. Click Open (2). The LinkLicense page returns to the top (see figure 137).Extron NAVigator System Manager - Link License— Restore Function Figure 137. Link License— Restore Function

  4. Click UPDATE (see figure 137, 1 on page 121).
    The NAVigator reports that it is Uploading and then Installing the license. NOTE: To continue to operate the NAVigator, you must reconnect (see Opening the Embedded HTML Pages on page 9).

Networking page
On the Networking Settings page (see figure 138), click the down arrow (1) to open one of the following two a drop-down lists:

  • Network Connection page — Using the Network Connection tools is fully described in Network Connection Settings on page 29.
  • Ports page — See Ports page on page 123.

Extron NAVigator System Manager - Networking Page Figure 138. Networking Page

Ports page
The Ports selection on the Networking Settings page (see figure 138 on page 122) opens a read-only pane that shows the port usage parameters of the NAVigator (see figure 139). The HTTP and SSH/SIS ports can be edited by clicking the EDIT button (1). This feature gives the flexibility to use specific ports of your choosing, if the default ports are in use. An editable version of the selection opens (see figure 140).

Figure 139. Ports SelectionExtron NAVigator System Manager - Editable
Ports Selection Figure 140. Editable Ports Selection

  1. HTTPS and SSH/SIS — Click in these fields and type in valid values for your encoder.
    NOTES:
    • Valid HTTPS values:
    • θ = Disabled
    • 443 = Default
    • 1θ24 – 65535 = Other available options so long as they are not overlapping on the encoder.
    • Valid SSH/SIS values:
    • θ – Disabled
    • 22θ23 – Default
    • 1θ24 – 65535 = Free use. Other available options so long as they do not overlap.
    • See the NAV Series Pro AV over IP Systems Network Ports, Protocols, and Licenses, available at www.extron.com, for more information on ports.

  2. SAVE and CANCEL buttons — Click SAVE to take Port changes or CANCEL to abandon them. Clicking either button closes the editable pane.

Advanced page
On the Advanced Device Settings page (see figure 141), click the down arrow (1) to open a drop-down list (see “Advanced Networking page” below and LLDP page on page 126).

Extron NAVigator System Manager - Advanced Settings
Page Figure 141. Advanced Settings Page

Advanced Networking page
The Advanced Networking selection on the Advanced page (see figure 141) opens a read-only pane that shows the port usage parameters of the NAVigator (see figure 142). The parameters can be edited by clicking the EDIT button (1). An editable version of the selection opens (see figure 143 on page 125).

Figure 142. Advanced Networking Selection Figure 143. Editable Advanced Networking Selection

  1. RESET TO DEFAULT — Click to restore the advanced networking settings of the encoder to their default values.

  2. Multicast IP addresses — Click in these fields and type in valid IP addresses for your NAVigator.
    NOTES:
    • Multicast Discovery IP is the multicast IP address (Default: 239.255.255.254) that is used for discovery and communication purposes across the NAV system.
    • The Route Add/Static Route provides a single static route in the NAVigator for accessing endpoints located on remote subnets.
    • The Network Address and Subnet Mask fields define the remote subnets using the shortest prefix mask possible.
    • The Next Hop IP Address is the IP address of the gateway that has access those remote subnets.

  3. SAVE and CANCEL buttons — Click SAVE to take changes or CANCEL to abandon them. Clicking either button closes the editable pane.

LLDP page
The LLDP selection on the Advanced page (see figure 141 on page 124) opens a pane that shows the status of Link Layer Discovery Protocol (on or off) and provides general extended information about the OOB LAN and NAV AV LAN (see figure 144).

NOTE: LLDP is a link layer protocol used by NAV devices to advertise their identity, capabilities, and neighbors on a local area network.

Extron NAVigator System Manager - LLDP Page Figure 144. LLDP Page

  1. Link Layer Discovery Protocol (LLDP) — LLDP, a vendor-neutral protocol, is used by network devices to discovery, identify and share information between two directly connected network devices. Click to toggle LLDP on and off.
    NOTE: You can only display one pane of Extended Data (3), OOB or NAV – AV LAN, at a time.

  2. VIEW EXTENDED DATA button (OOB and NAV – AV LAN) — Opens a pane at the right of the page (3) that shows the full topology of the selected network (OOB or NAV – AV LAN).

  3. Extended Data (OOB and NAV – AV LAN) pane— A read-only pane that provides additional details of the topology of the selected network (OOB or NAV – AV LAN). Click to close the pane.
    NOTE: Figure 144 shows the OOB Extended Data pane. The AV-LAN Extended Data pane is similar in appearance.

About Page
Access the About page by clicking About (see figure 145, 1 ).

Extron NAVigator System Manager - About Page

Figure 145. About Page
The About page provides the following useful information:
A Firmware version number
B Installed licenses, which can be sorted by click the desired filtering letter

Control System

The NAVigator can be remotely controlled from a host device such as a computer or Extron control system. The controlling device communicates over the network via the NAV/PoE+ port (see figure 2, A on page 4) or OOB port (C).

Secure Platform Device
As a Secure Platform Device (SPD), the NAVigator is a system-based device that communicates with an Extron controller. The NAVigator supports 802.1X port- based Network Access Control. When applied, 802.1X authentication requires that all devices are approved before network access is granted.
The NAVigator communicates with compatible controllers such as Extron IPCP Pro and IPL Pro series control products over a secure, encrypted channel. The NAVigator hosts multiple Secure Port Interfaces, exposing control of the entire NAV system to connected primary controllers.

Toolbelt
The Extron Toolbelt utility is available on the Extron website. Toolbelt is a stand-alone Windows application for the management of control systems. Toolbelt can automatically discover Pro Series and NAV devices on a network (see the Toolbelt Help File). You also can manually add devices, using the known IP addresses. Once you log in to a NAV device, such as a NAVigator, you can perform tasks such as:

  • Launch the embedded NAVigator HTML page after discovery
  • View the device and system information
  • View and edit network information
  • View and set SSL certifications
  • Use utilities such as Ping, Reset, and Reboot
  • View 802.1X status logs
  • Configure 802.1X security settings
  • Update the firmware to a selected device or group of devices

Secure Sockets Layer (SSL) Certificates
Extron NAV devices ship with factory-installed SSL certificates created by Extron. If you want or are required to use a different SSL certificate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certificate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certificate to a device.

NOTES:

  • You must run Toolbelt as an administrator.
  • Some certificates require a passphrase that is created when the certificate is created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.

NAV devices support standard OpenSSL certificate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der (Distinguished Encoding Rules) file types. PEM file types are ASCII encoded and are the required format for uploading to the device. DER file types are binary encoded and can typically have several file extension variations, such as .crt and .cer. There are many standard tools that can convert from DER to PEM file encodings if needed.

NOTE: A DER format file must be converted to PEM encoding before uploading it to the device.
To properly create the certificate for uploading to Extron NAV devices, ensure that the certificate file meets the following requirements:

  • Contains X.509 certificate information
  • Contains public and private keys
  • Uses PEM encoding

NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital cryptography, certificates, and validation.
Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and, if necessary, the corresponding passphrase.

SSH 3rd Party Control
Third party control is available as a LinkLicense addition. Contact an Extron support representative on the Extron S3 Sales and Technical Support Hotline (see www.extron.com for the phone number in your region of the world).

Global Configurator Plus and Professional
NOTE: NAV products can be used in control systems with the following Extron control products:

  • IPCP Pro Processors such as the IPCP Pro 250
  • IPL Pro Control Processors such as the IPL Pro S3
  • IPCP Pro Q xi processors such as the IPCP Pro 255Q xi
  • IPCP Pro xi processors such as the IPCP Pro 250 xi

Global Configurator is an Extron control system configuration software for use in AV systems that include Extron Pro Series control products. Conditional logic, variables, and macros provide flexibility for elaborate control system designs. No direct programming knowledge is needed to use the program.
The functional logic is built into Global Configurator. You merely select the functions that you want to use. You can quickly set up schedules, macros, monitors, and the like, using available actions and commands, without having to write control script.
Global Configurator has two modes:

  • Global Configurator Plus — Ideal for smaller applications requiring one control processor and one control interface.
  • Global Configurator Professional — Suited for applications requiring multiple control processors, enhanced functionality, and advanced configuration. Access to Global Configurator Professional requires ECP Certification.

In a NAV system with an Extron controller, such as an IPCP Pro 250, you can perform actions such as:

  • Load device drivers for monitoring the status of and controlling devices with the NAV system.
  • Upload GUI Designer interface layouts to touchpanels and third-party touch interfaces.
  • Create the configuration containing all the settings for the control processor and the products with which it interacts in the NAV system.
  • Upload the configuration to the control processor.
  • Send limited commands (such as some SIS commands) via the controller to a NAV device (but without receiving a response from the device).

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative on the Extron S3 Sales and Technical Support Hotline (see www.extron.com for the phone number in your region of the world). Extron provides training to our customers on how to use the software.
Access to the features of Global Configurator Professional is available to users who successfully complete Extron Control Professional Certification.
For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Configurator, see the applicable Global Configurator Help File.

Global Scripter
NOTE: NAV products can be used in control systems with the following Extron control products:

  • IPCP Pro Processors such as the IPCP Pro 250
  • IPL Pro Control Processors such as the IPL Pro S3
  • IPCP Pro Q xi processors such as the IPCP Pro 255Q xi
  • IPCP Pro xi processors such as the IPCP Pro 250 xi

Global Scripter is a powerful and versatile control system programming software from Extron for AV systems that use an Extron Pro series control processor (such as an IPCP Pro 250). Global Scripter, being programming (rather than just configuration) software, is much more flexible than Global Configurator. Global Scripter allows an integrator to write customized programs for his or her specific AV system. Using customized programming commands for configuration and control allows for larger AV systems than Global Configurator.

Global Scripter uses the easy-to-learn Python scripting language and includes the Extron-exclusive Python library:
ControlScript. ControlScript increases the productivity of AV programmers by incorporating functions used in common AV control system projects, as well as helpful documentation, reference material, and sample code.
Global Scripter can insert specific AV devices (such as SPDs) and functions into the code.
In a NAV system with an Extron controller, such as an IPCP Pro 250, you can support many more devices (system controllers, NAVigators, and endpoints) than Global Configurator, send very specific SIS commands (as programmed code), and get feedback.

NOTE: Global Scripter software users and integrators must know how to program with Python and should know how to use Extron ControlScript.

For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Scripter, see the Global Scripter Help File.

ControlScript Deployment Utility

NOTE: NAV products can be used in control systems with the following Extron control products:

  • IPCP Pro Control processors — such as the IPCP Pro 550
  • IPCP Pro xi Control processors — such as the IPCP Pro 350 xi
  • IPCP Pro Q xi Control processors — such as the IPCP Pro 360 Q xi

The ControlScript Deployment Utility allows AV developers to deploy and debug control system programs created using Microsoft Visual Studio Code. The utility can load and retrieve projects from control processors and offers debugging tools like Program Logs and Trace Messages. Together with the Extron ControlScript Extension for VS Code, the deployment utility integrates ControlScript libraries into VS Code, enabling control system programmers to use the powerful VS Code editor to program Extron control systems.

NOTES:

  • Extron recommends using Visual Studio Code to create your project file. The ControlScript Extension for Visual Studio Code is available from the Extron website.
  • It is strongly recommended that all devices are updated to the latest firmware, to use all the features of this release of the ControlScript Deployment Utility.

See the ControlScript Deployment Utility release notes

SIS Operation

The NAVigator can be remotely controlled, monitored, or configured using the following:

  • A user-defined string consisting of SIS commands (see below).
  • Extron Toolbelt or a control system constructed using either Global Configurator Plus, Global Configurator Pro, or Global Scripter (see Control System on page 128).
  • Built-in HTML pages (see HTML Operation on page 9).
  • SSH via a Third-Party Control LinkLicense (see SSH 3rd Party Control on page 129

This section provides guidance on operation of the NAVigator via a string of commands and lists the SIS commands, including:

  • Connecting the NAVigator to the Host
  • Host-to-NAVigator Communications
  • NAVigator-Initiated Power-Up Message
  • NAVigator Error Responses
  • Using the Command and Response Table
  • SIS Command and Response Tables
  • NAVigator to Endpoints Communication (Encapsulation)

As an SPD (see Secure Platform Device on page 128), communication is by using Global Configurator Plus, Global Configurator Professional, or Global Scripter, via an SPD interface. See the applicable Help file to configure the program to issue command strings to the NAVigator.

NOTE: You can connect the NAVigator to a control system using either the OOB or NAV LAN port.

Connecting the NAVigator to the Host
Use one of the following methods to establish communication between the host and the NAVigator:

  • Ethernet — Connected the host to the rear panel NAV/PoE port (see figure 2, B on page 4) or OOB port (C). To enter SIS commands, use a secure communication utility that supports Secure Shell (SSH). Enter the MGP IP address where requested and use 22023 as the port number.
  • Ethernet over USB — Connect the host to the front panel CONFIG (USB) port (see figure 5, A on page 7). To enter SIS commands, use a secure communication utility that supports SSH. Enter 203.0.113.22 for the IP address where requested and 22023 as the port number.

Host-to-NAVigator Communications
SIS commands consist of one or more characters per field. No special characters are required to begin or end a command character sequence. When a command is valid, the decoder executes the command and sends a response to the host device. All responses from the decoder to the host end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. A string is one or more characters.

NAVigator-Initiated Power-Up Message
When the decoder completes its start-up, it issues the following message to the host:
© Copyright 2θyy, Extron Electronics NAVigator, Vx.xx, 6θ-nnnn-nn
Vx.xx is the firmware version number and 6θ-nnnn-nn is the part number.
DevpA<θ = unassigned, 1 = assigned>
The assigned status of an endpoint has changed.
DevpC<θ = disconnected, 1 = connected>
An assigned endpoint has changed its connection status.
DevpP<θ = offline, 1 = online>
An assigned endpoint has changed its online status.
HkdmP or HkdmK
The NAVigator has detected a valid hot key combination: + or +.

NAVigator Error Responses
When the NAVigator receives a valid SIS command, it executes the command and sends a response to the host device. If the NAVigator is unable to execute the command because the command is invalid or it contains invalid parameters, the NAVigator returns an error response to the host. The error response codes are:
E1θ — Invalid command
E12 — Invalid port number
E13 — Invalid parameter
E14 — Invalid for this port configuration
E17 — Invalid command for signal type
E22 — Busy
E24 — Privilege violation
E25 — Device not present
E28 — Bad file name or file not found

Using the Command and Response Tables
The command and response table begins below. Symbols are used throughout the table to represent variables in the command and response fields. Command and response examples are shown throughout the table. The ASCII to HEX conversion table below is for use with the command and response table.

Extron NAVigator System Manager - Space

Common symbol definitions

= Carriage return/line feed
= Carriage return (no line feed)
= Pipe (can be used interchangeably with the character)
• = space
= Escape key
W = Can be used interchangeably with the character

SIS Command and Response Tables
Command and Response Table for NAVigator Commands

NAVigator to Endpoints Communication (Encapsulation)

SIS commands cannot be issued directly to endpoints, but are issued via a NAVigator on the system network using encapsulation.
Encapsulation consists of placing a “{“ delimiter, an X# variable, and a “:” separator before an SIS command that is to be issued to an endpoint (see the examples below). The X# variable serves as an identifier of the targeted endpoint. All encapsulated commands end with a “}” delimiter and a carriage return (CR = ).
The response from the endpoint also includes the identifier, enclosed in “{“ and “}” delimiters.

NOTES:

  • Encapsulated SIS commands must be valid for the endpoint (see the user guide for the applicable endpoint, available at www.extron.com, for a list of valid endpoint SIS commands). They do not need to be valid commands for the NAVigator.
  • Just as in SIS commands to the NAVigator, (pipe) and W can be used interchangeably with the and characters in encapsulated commands.
  • You must issue an end delimiter and CR (” } “) before you can start a new command. If you make a mistake entering the command, issue the end delimiter to start over.

Troubleshooting

Alarms
The following table lists common NAV alarms shown on the Monitoring page (see Alarms pane on page 113 and suggested remedies:

Alarm Cause Remedy
Assignment Conflict The NAVigator and endpoint report conflicting assignment
statuses. Perform a Factory reset (see page 8) on the endpoint that is

causing the issue and then reassign it to the NAVigator.
Assignment Failure| The NAVigator failed to assign a discovered endpoint.| Confirm that the NAVigator has not reached its endpoint assignment limit. If a device has been decomissioned from the NAV system, unassign the endpoint from the “Offline endpoints” list.
If endpoint still cannot be assigned, perform a Factory reset on the endpoint.
Audio Loss| The input audio signal level is below -60dB for a period of five minutes or more.| Increase the output level of audio source.
Auth Failures| A user has attempted to login unsuccessfully 10 or more times.| Check whether login attempts were from internal personnel. If not take action to strengthen security measures.
Backup Restore Failure| A problem occurred while trying to perform a backup or a restore.| Debug network connectivity between the NAVigator and endpoints.
Channel Conflict| Two or more NAV devices on the network have been given the same input or output number.| For devices affected, change the input number or output number so that each is unique in the system.
Communication Failure| An online assigned endpoint cannot establish a connection with the NAVigator.| Check the network settings to ensure unicast routing is possible between the NAVigator and endpoints.
Cont roller Disconnect| The NAV device is unable to connect to a paired control processor.| Verify the control processor is online.
Review network settings to ensure unicast communication is possible from the NAV device to the control processor.
CPU Usage| The NAVigator CPU is overloaded.| Check for excessive controller- to-NAVigator communications.
Device Offline| An assigned endpoint has gone offline, either due to power or a network connectivity loss.| Check the offline endpoint for a power failure. Check the network connectivity of the endpoint.
Disk Space| Internal storage on the NAV device is low.| Reboot the NAV device. If the issue persists, perform a software reset that delete files (see Resetting the NAVigator on page 95).
Firmware Failure| A critical process has failed, crashing either the NAVigator or an endpoint.| Reboot the NAVigator. If the failure persists, perform a Factory reset (see page 8).
Firmware Incompatible| A firmware version discrepancy exists between the NAVigator and assigned endpoints.| Upgrade the firmware on the deviating device.
Firmware Upgrade| The firmware upgrade process on NAVigator or endpoints failed to complete.| Retry the firmware upgrade. If it is again unsuccessful, use Toolbelt or a web browser to directly manage the device and perform a unit firmware upgrade.
HDCP Error| Encoder: The video input signal is HDCP protected and HDCP negotiation has failed.
Decoder: The incoming stream is HDCP protected and the display connected to the output does not support HDCP or the HDCP version.| Encoder:
Disconnect and reconnect the video input cable into the encoder (see the applicable NAV encoder user guide at www.extron.com).
Bypass video adapter cables and make a direct HDMI male-to-male connection.
Decoder: Check the technical specifications of the display that is connected to the decoder for HDCP version support.
IGMP Failure| The NAVigator failed to receive three consecutive IGMP queries from an IGMP querier.| Debug network connectivity between the NAVigator and the IGMP querier (which can be either a router or a managed switch).
Link Speed| The negotiated communication speed (Link Speed) between the NAVigator and a managed switch is lower than its capability of 1 Gbps.| Check switch configuration and ensure proper settings for the switch port to which the NAVigator is connected.
Memory Utilization| The NAVigator has exceeded its 80% memory allocation amount.| If the issue persists, reboot the NAVigator.
Name Conflict| Two or more NAV devices on the network have the same device name.| Change the device names affected so that each is unique.
Network Conflict| Two or more NAV devices on the network have the same IP address.| Change the IP addresses affected so that each is unique.
Network Utilization| The NAVigator is receiving excessive network traffic.| Check the network for flooding, also check for improper network configuration.
NTP Sync| The NAVigator cannot obtain time from the specified NTP Server.| Debug the network connectivity between the NAVigator and the specified NTP server.
PTP Master Stability| The clock to which all devices are synchronized is changing too
frequently, for example, due to network jitter.| Check network for flooding and correct PTPv2 packet priority.
PIP Sync| NAV device cannot synchronize its PTPv2 clock with any peers.| Ensure that network policies allow PTPv2 packets to reach the NAV Device from a clock master.
Stream Conflict| Multiple NAV endpoints are configured to use the same video, audio, AES67, or USB multicast IP address.| Reconfigure endpoint stream settings for a unique stream address.
Stream error| The decoder has lost reception of the stream for two or more seconds.| Check all network switches and routers that support your NAV system for proper multicast (IGMP) configuration.
Temperature Internal| The NAVigator is overheating.| Check the ambient temperature of NAVigator installation location.
• If greater than 140 °F, (60 ºC) use HVAC system to lower ambient temperature.
• If ambient temperature is 140 °F, (60 °C) or less, check the mounting location for nearby equipment emitting excessive heat. Ensure there is an air gap around NAVigator to allow adequate airflow.
Tie Failure| The NAVigator failed to establish a tie
between the specified endpoints.| Debug the network connectivity between the NAVigator and endpoints.
Video loss| The input is changed and video sync cannot be established within a two-second window.| Debug the connectivity of the A/V source device to the NAV encoder.

Reference Information

Mounting the NAVigator

ATTENTION:

  • Installation and service must be performed by authorized personnel only.

The 1-inch high, quarter rack width NAVigator can be placed on a table, mounted in a rack, or mounted under a desk or table.

Tabletop Use
Affix the included rubber feet to the bottom of the unit and place it in any convenient location.

Mounting kits
Mount the unit using any optional compatible mounting kit listed on the Extron website, in accordance with the directions included with the kit.

ATTENTION:

  • When mounting the NAVigator under furniture, mount the device upside-down to ensure proper ventilation.

For rack mounting, see UL Rack-Mounting Guidelines on page 144.

UL Rack-Mounting Guidelines
The following Underwriters Laboratories (UL) requirements pertain to the installation of the unit into a rack.

ATTENTION :

  • Elevated operating ambient temperature — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (TMA = +122°F, +50°C) specified by Extron.
  • Reduced air flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
  • Mechanical loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
  • Circuit overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
  • Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (such as use of power strips).

Download a Firmware or Software Package
Download a firmware or software package as follows:

NOTE: This procedure is used to download:

  • Software such as Toolbelt, Global Configurator Pro, and Global Scripter
  • NAVigator firmware updates
  1. Go to www.extron.com and momentarily rest the cursor over the Download tab (see figure 146, 1). The Find Software & Downloads links appear.Extron NAVigator System Manager - Selecting the Download Tab Figure 146. Selecting the Download Tab

  2. Click the Firmware link (2). The main download page opens (see figure 147).Extron NAVigator System Manager - Downloading from the Main Download Page Figure 147. Downloading from the Main Download Page

  3. Start typing the product name in the Search Firmware field (see figure 147, 1) to select the firmware package.

  4. Click Download for the firmware package to download (2). If you have not logged in previously with your Extron Insider account, the Log in dialog box appears (see figure 148 on page 146).Extron NAVigator System Manager - Log in Dialog Box Figure 148. Log in Dialog Box

  5. If prompted, enter the E-Mail address and Password associated with your Extron insider account (see figure 148, 1).
    TIPS:
    • Click Create an Account (see figure 148, A ) to obtain website credentials.
    • Click Remember Me ( B ) to eliminate steps 5 and 6 in future downloads.
    • Click Forgot Your Password ( C ) if you have forgotten your credentials.

  6. If necessary, Sign in to copy the package to the computer (2).

  7. If your browser asks you to confirm that you want to continue, click Run or make a similar confirmation that you want to run the installation (see figure 149, 1).Extron NAVigator System Manager - Download Warning and Confirmation Figure 149. Download Warning and Confirmation
    NOTES:
    • Figure 149 may look different or may not appear at all, depending on your web browser choice and its security settings.
    • File names and version numbers on this page are sample values only.
    The website reports that it is downloading the firmware or software package, (see figure 150, 1). The appearance of the notification varies, depending on the browser you are using. The package is download to your Download folder.Extron NAVigator System Manager - Download
Notification Figure 150. Package Download Notification
    NOTE: Click the Subscribe link (A) to receive an automatic e-mail notification if the packge is updated.

  8. Return to either Upgrading the NAVigator firmware on page 93 or Upgrading the system firmware on page 105.

Operation with AES67 Audio
You can tie an Extron AES67-capable device, such as a DMP 128 ProDSP Digital Matrix Processor, into the NAV system. See the user guide for the applicable device to configure that device and also the Dante® documentation.
Once you have configured the AES67 device, the device is displayed on the NAVigator Configuration Endpoints Input page. If you have AES67 enabled on the Input (See Configure Input settings, steps 2 through 4 on page 46), you can select a discovered AES67 source through the Source Selection field.
Figure 151 shows three AES67-enabled DMP streams displayed on the Source Selection pane.

Extron NAVigator System Manager - Source Selection
Pane Figure 151. AES67 Source Selection Pane

Extron Warranty

Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.| Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
---|---
Japan:
Extron Japan
Kyodo Building, 16
Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan| Europe:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China| Africa and Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876
Europe: 31.33.453.4040 or 800.3987.6673
Africa and Middle East: 971.4.299.1800
Asia: 65.6383.4400
Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876

Documents / Resources

| Extron NAVigator System Manager [pdf] User Guide
NAVigator System Manager, NAVigator, System Manager, Manager
---|---

References

Read User Manual Online (PDF format)

Loading......

Download This Manual (PDF format)

Download this manual  >>

Extron User Manuals

Related Manuals