MOTOROLA SOLUTIONS BC400D Portable Two Way Radio User Guide

June 30, 2024
Motorola Solutions

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DIGITAL TWO-WAY RADIO


BEARCOM BC400D Portable Radio User Guide

FEBRUARY 2024
MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - Bar
Code© 2024 Motorola Solutions, Inc. All Rights Reserved.

MN010576A01-AA

Legal and Support

Intellectual Property and Regulatory Notices
Copyrights

The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions.

No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.

Trademarks

MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.

License Rights

The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Open Source Content

This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content.

European Union (EU) and United Kingdom (UK) Waste of Electrical and

Electronic Equipment (WEEE) Directive

The European Union’s WEEE directive and the UK’s WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste.

Customers or end users in EU and UK countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.

Disclaimer

Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.

© 2024 Motorola Solutions, Inc. All Rights Reserved

Legal and Compliance Statements
Supplier’s Declaration of Conformity

Supplier’s Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumburg, IL. 60196
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: BC400D
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)

Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio or TV technician for help.
Important Safety Information

RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios

CAUTION: This radio is restricted to Occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide that comes with the radio. This guide contains operating instructions for safe usage, RF energy awareness, and control for compliance with applicable standards and regulations.

Any modification to this device, not expressly authorized by Motorola Solutions, may void the user’s authority to operate this device.

Under Innovation, Science, and Economic Development Canada (ISED) regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Innovation, Science, and Economic Development Canada (ISED). To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

This radio transmitter has been approved by Innovation, Science, and Economic Development Canada (ISED) to operate with Motorola Solutions-approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.

Notice to Users (FCC)

This device complies with Part 15 of the FCC rules per the following conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.
  • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
Notice to Users (ISED)

The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government’s department of Innovation, Science, and Economic Development Canada (ISED). ISED requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

Chapter 1 Read Me First

This user guide covers the basic operations of your radios.

Notations Used in This Manual

Throughout the text in this publication, you notice the use of Warning , Caution , and Notice. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.

WARNING: An operational procedure, practice, or condition, and so on, which may result in injury or death if not carefully observed.

CAUTION: An operational procedure, practice, or condition, and so on, which may result in damage to the equipment if not carefully observed.

NOTE: An operational procedure, practice, or condition, and so on, which is essential to emphasize.

Feature and Service Availability

Your dealer or administrator may have customized your radio for your specific needs.

NOTE: Not all features in the manual are available in your radio. Contact your dealer or administrator for more information.

You can consult your dealer or system administrator about the following:

  • What are the functions of each button?
  • Which optional accessories may suit your needs?
  • What are the best radio usage practices for effective communication?
  • What maintenance procedures promote longer radio life?

Chapter 2 Radio Overview

Figure 1: Radio Overview

Action Description
1 Antenna
2 Channel Selector Knob
3 On/Off/Volume Control Knob
4 LED Indicator
5 Emergency Button
6 Push-to-Talk (PTT) Button
7 Side Button 1
8 Side Button 2
9 Microphone
10 Speaker
11 Programming Port
12 Accessory Connector
2.1 Programmable Buttons

Depending on the duration of a button press, the programmable buttons function differently.

Table 1: Button Press Duration

Action Description
Press Press and release.
Long press Press and hold for one second or longer depending on the settings

through the Customer Programming Software (CPS).

2.1.1 Assignable Radio Function

You can assign a list of radio functions to the programmable buttons.

Table 2: Types of Programmable Functions

Function Description
All Alert Tones On/Off Allows you to enable or disable the alert tones.
Monitor
  • Allow you to monitor the transmission activity of the current channel
  • Exits the monitoring mode when button is released.

Nuisance Channel Delete| Allows you to temporarily remove unwanted channels from the scan list.
One Touch Access 1-6| Allows you to initiate a one click call corresponding to the call set by the key.
Repeater/Talkaround| Allows you to switch between using a repeater and communicating directly with another radio.
Scan On/Off| Allows you to turn on or off the channel scanning feature.
Record| Allows you to turn on and off the recording feature.
Record Playback| Allows you to playback the recorded content.
RX Noise Cancellation| Allows you to turn on and off the receiving noise cancellation feature.
TX Noise Cancellation| Allows you to turn on and off the transmitting noise cancellation feature.
Tight/Normal Squelch| Allows you to toggle squelch level between tight and normal.

Chapter 3 Radio LED Indications

The LED Indicator shows the operational status of your radio. A qualified technician can permanently disable the LED indication by preprogramming it.

Table 3: LED Indication

Indication Status
Solid Red The radio is transmitting.
Solid Green The radio is receiving a signal.
Blinking Green The radio is scanning.
Blinking Orange The radio is in the cloning mode.
Blinking Red The battery capacity is low.
Solid White The radio is charging through USB-C. LED turns off when USB-C

charging completes.
Blinking White| USB-C charging fault.

Chapter 4 Getting Started

This chapter provides instructions on how to prepare your radio for use.

4.1 Charging the Battery

Your radio is powered by a Lithium-Ion (Li-Ion) battery.

Prerequisites: Turn off your radio when charging.

Procedure:

  • To comply with warranty terms and avoid damages, charge the battery using an authorized charger.

  • Charge a new battery 14 to 16 hours before initial use for best performance.
    Batteries charge best at room temperature.

4.2 Attaching the Battery

Procedure:
1. Slide the battery into the battery compartment.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b1

2. Press the battery firmly and slide upwards till the latch snaps into place.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b2

4.3 Removing the Battery

Procedure:
1. Turn off your radio.
2. Flip the battery latch open.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b3

3. Slide the battery out of the battery compartment and lift it.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b4

4.4 Attaching the Antenna

Procedure:
1. Set the antenna in the receptacle.
2. Turn the antenna clockwise.

NOTE: Fastening the antenna blocks water and dust from entering the radio.

4.5 Removing the Antenna

Procedure:
1. Turn the antenna counterclockwise.
2. Remove the antenna from the receptacle.

4.6 Attaching the Belt Clip

Procedure:
Align the grooves on the clip with the grooves on the battery and press it downwards until it clicks.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b7

4.7 Removing the Belt Clip

Procedure:
1. To remove the clip, press the belt clip tab away from the battery.
2. Slide the clip upwards and away from the radio.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b8

4.8 Attaching the Universal Connector Cover

When and where to use: Replace the universal connector cover or dust cover when the universal connector is not in use.

Procedure:
1. Insert the slanted end of the cover into the slots above the universal connector.
2. Secure the connector cover to the radio by pressing the cover inwards.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b9

4.9 Removing the Universal Connector Cover

Procedure:
Remove the universal connector cover or dust cover by pulling the cover out.

MOTOROLA SOLUTIONS BC400D Portable Two Way Radio - b10

Postrequisites: Replace the dust cover when the universal connector is not in use.

4.10 Turning the Radio On

Procedure:
Turn the On/Off/Volume knob clockwise until a click sounds.

Result:
If your radio is turned on, your radio shows the following indications:

  • A tone sounds.
    NOTE: If the Tones/Alerts function is disabled, no tone sounds.

  • The orange LED illuminates for one second.

NOTE:
If your radio fails to turn on although your battery is charged and properly attached, contact your dealer for assistance.

4.11 Turning the Radio Off

Procedure:
Turn the On/Off/Volume knob counterclockwise until a click sounds.

4.12 Adjusting the Volume

Procedure:
To adjust the volume of your radio, perform one of the following actions:

  • To increase the volume, turn the On/Off/Volume Control knob clockwise.
  • To decrease the volume, turn the On/Off/Volume Control knob counterclockwise.

NOTE: Your radio can be programmed to have a minimum volume offset where the volume level cannot be lowered past the programmed minimum volume.

Chapter 5 Time-Out Timer

Your system administrator can set the time-out time for a channel through the Customer Programming Software (CPS).

Before the preset timeout timer of the radio expires, a continuous warning beep is emitted based on the preset timeout warning timer time.

When your radio reaches the time-out time, your radio stops transmitting, and the following radio indications occur:

  • A tone sounds.
  • The red LED extinguishes.

To resume transmission, you must release the PTT button and wait for the penalty timer to expire.

Chapter 6 Selecting Channels

Your radio supports up to 64 channels. Each channel can be programmed with different features that support different groups of users. The radio supports up to four zones, each with 16 channels.

Procedure:
Select channels by toggling the Channel Selector knob.
Your radio indicates the channel number through a voice announcement. If the channel is not programmed, an error tone sounds.

Chapter 7 Calls

Depending on the type of call, you can make, receive, and respond to calls in both Conventional Analog and Digital mode.

7.1 Group Calls

Group Calls are calls from an individual radio to a group of radios. To communicate in a group, your radio must first be configured as a part of the talkgroup.

7.1.1 Making Group Calls

Procedure:
1. To select a channel with an active group ID, toggle the Channel Selector knob.
2. To call, press the PTT button.
3. Wait for the Talk Permit Tone to end, and speak into the microphone.
NOTE: If the selected channel is busy, a busy tone sounds and your radio unable to make a call.
4. To listen, release the PTT button.
If your radio does not detect voice activity for a predetermined period, the call ends.

7.1.2 Responding to Group Calls

When and where to use: When you receive Group Calls, your radio shows the following indications:

  • The green LED illuminates.
  • Your radio unmutes and the incoming call sounds through the speaker.

Procedure:
1. To respond, press the PTT button.
2. Wait for the Talk Permit Tone to end, and speak into the microphone.
3. To listen, release the PTT button.

7.2 Private Calls

Private Calls are calls from an individual radio to another individual radio.

7.2.1 Making Private Calls

Procedure:
1. To select a channel with an active subscriber ID, toggle the Channel Selector knob.
2. To call, press the PTT button.
3. Wait for the Talk Permit Tone to end, and speak into the microphone.
NOTE: If the selected channel is busy, a busy tone sounds and your radio unable to make a call.
4. To listen, release the PTT button.
If your radio does not detect voice activity for a predetermined period, the call ends.

7.2.2 Responding to Private Calls

When and where to use: When you receive Private Calls, your radio shows the following indications:

  • The green LED illuminates.
  • Your radio unmutes and the incoming call sounds through the speaker.

Procedure:
1. To respond, press the PTT button.
2. Wait for the Talk Permit Tone to end, and speak into the microphone.
3. To listen, release the PTT button.
If your radio does not detect voice activity for a predetermined period, the call ends.

7.3 All Calls

All Calls are one-way calls from an individual radio to all radios on a channel. All Calls are used for making important announcements. The recipients on the channel cannot respond to All Calls.

When you receive All Calls, your radio shows the following indications:

  • A tone sounds.
  • The green LED illuminates.
  • Your radio unmutes and the incoming call sounds through the speaker.

All Calls do not wait for a predetermined period before ending. You can only continue with programmed button functions after the All Call ends. If you switch to a different channel during an All Call, your radio stops receiving the call.

7.3.1 Making All Calls

Procedure:
1. To select a channel with an active group ID, toggle the Channel Selector knob.
2. To call, press the PTT button.
3. Wait for the Talk Permit Tone to end, and speak into the microphone.

Chapter 8 Authorized Accessories List

Table 4: Antennas

Part Number Description
AN000468A01 Mag One UHF Whip Antenna (400- 470 MHz)
AN000462A01 Mag One UHF Stubby Antenna (450 – 470 MHz)
AN000463A01 Mag One UHF Whip Antenna (450 – 527 MHz)
AN000464A01 Mag One VHF Whip Antenna (136 – 155 MHz)
AN000465A01 Mag One VHF Whip Antenna (152 – 174 MHz)

Table 5: Battery

Part Number Description
PMNN4847_ Mag One Lithium Ion 2200 mAh Battery

Table 6: Programming Cable

Part Number Description
PMKN4294_ USB-A to USB-C Cable (Customer Programming Software (CPS)

Programming)
PMKN4311_| USB-C to USB-C Cable (Smartphone Programming)

Table 7: Carry Device

Part Number Description
PMLN8600_ Mag One Belt clip

Table 8: Charger

Part Number Description
PMLN8599_ Mag One Standard Unit Charger

Table 9: Earbuds and Earpieces

Part Number Description
PMLN6534_ Mag One Earbud with In-Line Microphone/PTT/VOX Switch
PMLN6531_ Mag One Ear Receiver with In-Line Microphone/PTT/VOX Switch
PMLN6532_ Mag One Swivel Earpiece with microphone/PTT
PMLN6542_ Mag One Ultra-Lightweight Headset with Boom Microphone and In-Line

PTT Switch
PMLN6536_| 2-wire with trans tube, black

Table 10: Remote Speaker Microphone

Part Number Description
PMMN4092_ Mag One Remote Speaker Microphone

Table 11: Power Supplies and Charging Cables

Part Number Description
PS000150A31 United States Adapter USB-A Detachable
PS000150A32 Europe Adapter USB-A Detachable
PS000150A35 Argentina Adapter USB-A Detachable
PS000150A36 China USB-A Detachable
PS000150A38 Brazil USB-A Detachable
PMKN4272_ USB-A to USB-C Cable (Charging only)

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