MOTOROLA SOLUTIONS PMMN4156 Wm800 Wireless Solutions Instructions

MOTOROLA SOLUTIONS PMMN4156 Wm800 Wireless Solutions

Product Information

Specifications:

• Model: WM800
• Wireless Remote Speaker Microphone (RSM): PMMN4156/PMMN4158
• Wireless RSM Battery: PMNN4846_
• Dual-Unit Charger Base: PMPN4652_

Product Usage Instructions

RF Energy Exposure Awareness:
This device is intended for occupational use where users are aware of their exposure to radiofrequency electromagnetic energy. It should not be used for general population or consumer use.

Operating Instructions:

Acoustic Safety:
Ensure to remove water by shaking the RSM. Always cover the audio jack and USB charging port with a dust cap when not in use.

FAQ

Q: Can the WM800 be used for consumer purposes?
A: No, the WM800 is restricted for occupational use only to meet RF energy exposure requirements.

For other WM800 manuals, refer to our Learning eXperience Portal:
https://learning.motorolasolutions.com.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC, and are used under license. All other trademarks are the property of their respective owners.

© 2024 Motorola Solutions, Inc. All rights reserved.

Notice to Users

Notice to Users (FCC and Industry Canada)
This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.

Supplier’s Declaration of Conformity

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party

• Name: Motorola Solutions, Inc.
• Address: 2000 Progress Pkwy, Schaumburg, IL 60196, U.S.A.
• Phone Number: 1-800-927-2744

Hereby declares that the product:

• Model Name: WM800
• conforms to the following regulations:
  FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a).

Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.

Caution

• Before using this product, read this booklet which contains RF energy awareness information and operating instructions.
• For information on product details, user manuals, and approved accessories, refer to www.motorolasolutions.com.
• The WM800 RSM, when attached to the radio, is restricted to occupational use only to satisfy RF energy exposure requirements.

Compliance with RF Exposure Standards
National and international regulations require manufacturers to comply with the RF energy exposure limits for portable two-way radios before they can be marketed. Your Motorola Solutions two-way radio is designed, manufactured, and tested to comply with all applicable national and international regulations for human exposure to radiofrequency electromagnetic energy. When two-way radios are used as a consequence of employment, applicable regulations may require users to be fully aware of and able to control their exposure to meet occupational requirements.

RF Energy Exposure Awareness and Control Information and Operational Instructions for Occupational Use

NOTE:
This device is intended for use in occupational/controlled conditions where users are aware of their exposure and can exercise control over their exposure to meet the requirements of national and international regulations. This radio device is not authorized for the general population or consumer use.

For more information on what RF energy exposure is, and how to control your exposure to ensure compliance with established RF exposure limits, consult the following websites:

• https://www.fcc.gov/
• https://www.osha.gov/
• https://osha.europa.eu/en
• https://www.who.int/health-topics/electromagnetic-fields/
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11467.html
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html
• https://arpansa.gov.au/.

For additional user training information on exposure requirements, consult the following websites:

• http://responsibility.motorolasolutions.com/index.php/ourapproach/wirelesscommhealth/
• https://learning.motorolasolutions.com/.

For Australia Only

This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. For major failures with the service, you are entitled:

• To cancel your service contract with us: and
• To a refund for the unused portion, or compensation for its reduced value.

You are entitled to choose a replacement or refund for a major failure with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods, and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html for current warranty terms.

RF Exposure Compliance and Control Guidelines
To control your exposure, and ensure compliance with the relevant RF exposure limits, always adhere to the following guidelines:

• Do not remove any of the RF Exposure Labels if present from this device or its related accessories.
• Attach these instructions to the device when you transfer it to other users.
• Do not use this device if the operational requirements described herein are not met.

Operating Instructions

• Transmit no more than 50% of the time. To transmit (talk), press the Push-To-Talk (PTT) button. To receive calls, release the PTT button. Transmitting more than 50% of the time may cause RF exposure compliance requirements to be exceeded.
• Hold the microphone in a vertical position in front of the face with the microphone at least one inch (2.5 centimeters) away from the nose or lips.
• Body Worn Operation. When the microphone is worn on the body, always use a Motorola Solutions-approved clip for this product. Using approved body-worn accessories is important because the use of non-Motorola Solutions-approved accessories may result in exposure levels exceeding FCC occupational/controlled environment RF exposure limits.
• Use only Motorola Solutions-approved supplied or replacement batteries. Use of non-Motorola Solutions-approved batteries may exceed the applicable RF exposure guidelines (ie, ICNIRP, or FCC).
• For a list of Motorola Solutions-approved accessories please refer to your user manual or visit www.motorolasolutions.com.

Acoustic Safety
Exposure to loud noises from any source for extended periods may temporarily or permanently affect your hearing. The louder the volume of the radio, the sooner your hearing will be affected. Hearing damage from loud noise is sometimes undetectable at first, and can have a cumulative effect. To protect your hearing:

• Use the lowest volume necessary to do your job.
• Turn up the volume only if you are in noisy surroundings.
• Turn down the volume before adding a headset or earpiece.
• Limit the amount of time you use headsets or earpieces at high volume.
• When using the radio without a headset or earpiece, do not place the radio’s speaker directly against your ear.
• If you experience hearing discomfort, ringing in your ears, or speeches that are muffled, you should stop listening to your radio through your headset or earpiece, and have your hearing checked by your doctor.

Medical Devices
If you use a personal medical device, such as a pacemaker or hearing aid, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.

Operational Warnings
The following explains the operational warnings:

For Vehicle With Air Bags
The following explains the operational warnings:

WARNING

• Refer to the vehicle manufacturer’s manual prior to installation of electronic equipment to avoid interference with airbag wiring.
• DO NOT place a portable radio in the area over an airbag or in the airbag deployment area. Airbags inflate with great force. If a portable radio is placed in the airbag deployment area and the airbag inflates, the radio may be propelled with great force and cause serious injury to occupants of the vehicle.

Batteries

Caution
Use only Motorola Solutions-approved batteries.

• Risk of explosion if the battery is replaced by an incorrect type.
• Charge your battery using the approved Motorola Solutions charger.
• Connect the charger/power supply to a nearby and easily accessible power outlet.
• Use the battery by its water and/or dust Ingress Protection (IP) rating.
• Do not discard your battery into a fire.
• Do not replace the battery in any area labelled “Hazardous Atmosphere”.
• Do not disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
• Do not dry a wet battery with an appliance or heat source, such as a hair dryer or microwave oven.
• Do not allow conductive material such as jjewellery keys, or beaded chains to touch exposed battery terminals.
• Do not dispose of batteries with household waste.

Do Not Substitute Options or Accessories
The Motorola Solutions communications equipment certified as intrinsically safe by the approving agency (UL, CSA, CENELEC) is tested as a complete system that consists of the listed agency Approved portable, Approved battery, Approved accessories or options, or both. This Approved portable and battery combination must be strictly observed. There must be no substitution of items, even if the substitute has been previously Approved with a different Motorola

Solutions communications equipment unit. Approved configurations are listed by the Approving Agency (UL, CSA, CENELEC). The Hazardous Location-Approved Label affixed to radio refers to the intrinsically safe classification of that radio product and the approved batteries that can be used with that system.

The manual part number referenced on the Hazardous Location-Approved Label identifies the approved Accessories and or options that can be used with that portable radio unit. Using a non-Motorola Solutions-Hazardous Location- Approved battery and/or accessory with the Motorola Solutions-approved radio unit will void the Hazardous Location approval of that radio unit.

Important Information

Caution

• Do not charge your accessory in temperatures below 0 °C (32 °F) or above 45 °C (113 °F). Do not store your accessory in direct sunlight or where expected temperatures can exceed this range such as inside a parked car.
• Storing your fully charged accessory in high-temperature conditions may permanently reduce the life of the battery.
• Battery life may temporarily shorten in low-temperature conditions.
• The Remote Speaker Microphone (RSM) should be stored between 20 °C (68 °F) and 30 °C (86 °F) to minimize battery permanent capacity loss.
• To prevent injury, do not disassemble, puncture, or crush the RSM because this action can cause the battery to short-circuit.
• Do not expose or throw the RSM into heat or fire.
• Do not dispose of the RSM into household waste.
• Do not fill the audio jack and USB charging port with water. If water enters the audio jack and/or USB charging port, remove the water by shaking the RSM. Always cover the audio jack and USB charging port with a dust cap when not in use.

Battery Information
The battery is shipped with a nominal charge below 30%.

NOTES:

• To maximize your battery performance and lifespan, avoid depleting your battery completely.
• To minimize permanent capacity loss, store the battery within the temperature range of 20 °C (68 °F) and 30 °C (86 °F).

Chargers Safety Information

Important Safety Information

• This document contains important safety and operating instructions. Please read these instructions carefully and save them for future reference.
• Before using the battery charger, read all the instructions and cautionary markings on (1) the Dual-Unit Charger (2) the battery, and (3) the Wireless Remote Speaker Microphone (WM800 RSM).

WARNING

1. To reduce the risk of injury, charge only the rechargeable Motorola Solutions authorized batteries listed in Table 12. Other batteries may explode, causing personal injury and damage.
2. Use of accessories not recommended by Motorola Solutions may result in risk of fire, electric shock, or injury.
3. To reduce the risk of damage to the electric plug and cord, pull by the plug rather than the cord when disconnecting the charger.
4. An extension cord should not be used unless necessary. Use of an improper extension cord could result in a risk of fire and electric shock. If an extension cord must be used, make sure that the cord size is 18 AWG for lengths of up to 100 ft (30.48 m), and 16 AWG for lengths up to 150 ft (45.72 m).
5. To reduce the risk of fire, electric shock, or injury, do not operate the charger if it has been broken or damaged in any way. Take it to a qualified Motorola Solutions service representative.
6. Do not disassemble the charger – it is not repairable and replacement parts are not available. Disassembly of the charger may result in a risk of electric shock or fire.
7. To reduce the risk of electric shock, unplug the charger from the AC outlet before attempting any maintenance or cleaning.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Radio and Device Compatibility

The WM800 RSM is compatible with the following radio:

Table 1: Radio Compatibility

Firmware Upgrade
You can upgrade the WM800 RSM through compatible radios. Refer to the radio user manuals for more information.

Radio Software Requirement
WM800 RSM firmware upgrade is only compatible with the following software version and later:

• APX NEXT Radios: R05.03.00

PMMN4158_ Package Contents

• Wireless RSM (without Battery)
• Wireless RSM Battery (including Swivel Clip)
• USB-C Cable (1 m)
• Tethering Kit Accessory
• User Guide

Overview

WM800 RSM Overview

Table 2: WM800 RSM Overview and Description

Feature

WM800 RSM Feature Overview
Table 3: WM800 RSM Feature Overview and Description

Feature

|

Functionality

---|---
Power On/Off| •        Turn on or off the WM800 RSM by pressing and holding the Power button for two seconds.
Auto Power Off| •        Cancel auto powering off by pressing the  Power button once.
Check Battery and Connection Status| •         When the RSM is turned on, press the Power button to check the battery and connection status.

•         Battery Statuses are as follows:

–  High: Blinking green twice.

–  Medium: Blinking amber twice.

–  Low: Blinking red twice.

–  Critical: Continuous blinking red.

•         Connection Statuses are as follows: “Searching for Host”, “Connecting”, “Connected”, “Reconnecting”, and “Disconnected”.

•        Audio/Bluetooth Indicator blinking blue twice when RSM is connected.

•        Voice or Tone Prompts are available.

Programmable Buttons| •        You can program 1-Dot , 2-Dot , and 3-Dot buttons for different functions. Refer to the radio or host device user manual for details.

Table 3: WM800 RSM Feature Overview and Description

Voice Control

| •        Voice Assistant (ViQi) is available when the WM800 RSM is paired with a radio supporting ViQi.

•        Activate by pressing and holding the 3-dot programmable button.

Task Light Control| •        Turn the Task Light on or off by pressing the Task Light button for one second.

Volume Controls

| •        Adjust the volume level by pressing the +

or – button.

•        Ramp up or down the volume level by pressing and holding the + or – button.

Tone and Voice Prompt Selection

| •        Select tone or voice prompt when the RSM is in pairing mode by pressing the 2-dot button.

NOTE: To set tone or voice prompt, ensure that the RSM is not connected to any host device.

Clear Device from Pairing List| •        Remove the host device from the WM800 RSM pairing list by pressing and holding the PTT and Power buttons simultaneously.
Error Indication| •        Occurs in the event of any product error. The WM800 RSM Power and Audio/ Bluetooth Indicator is blinking red.

Charger Overview

Dual-unit Charger Overview

Table 4: Charger Overview and Description

Attaching the Battery

1. Slot in the bottom side of the battery to the RSM battery contact.
2. Press firmly in the middle to ensure both latches snap in place and are fully locked.

Detaching Battery

1. Pinch the left and right latches simultaneously.
2. Pull out the clip to remove the battery.

Getting Started

Before you start, fully charge the WM800 RSM.

Charging WM800 RSM and Battery

Table 5: Charging Indication

Blinking amber

| The battery is waiting to charge. (Either the battery voltage is too low or the battery temperature is too low or too high to allow charging. When this condition is corrected, the battery will automatically begin charging.)

Table 5: Charging Indication

Table 6: Power Indication

Table 7: Battery Indication

Off

| The battery is medium or high level. NOTE: Refer to Check Battery and

Connection Status feature in Table 5 for more information about the battery status.

Blinking red

| Battery at low level.

NOTE: Voice and Tone prompts are announced every two minutes until the device starts charging.

Rapid blinking red

| Battery at a critical level. Charge the RSM immediately to prevent t flat battery.

NOTE: Voice and Tone prompts are announced every 30 seconds until the device starts charging.

Table 8: Audio/Bluetooth Status

Audio/ Bluetooth Indicator| ****

Description

---|---
Blinking blue| Pairing mode

Solid blue

| •  Connecting

•  Reconnecting

•  Disconnected

Off

| Connected

NOTE: Refer to the Check Battery and Connection Status feature in Table 3 for more information about the connection status.

NOTE:
Refer to the LED indicators on the device for the WM800 RSM charging status. Refer to the LED indicator on the charger for battery-only charging status.

Recommended Wearing Positions

Recommended Wearing Positions:
Using Tethering Accessory without Velcro Pad

Recommended Wearing Positions:
Using Tethering Accessory with Velcro Pad

Accessory

Locking the Tethering Kit Accessory

1. Push in the clasp.
2. Twist the clasp to lock.

Unlocking the Tethering Kit Accessory

1. Twist the clasp to unlock.
2. Pull out the clasp.

Replacement Parts and Accessories

Table 9: Replacement Parts and Accessories

Pairing Your WM800 RSM Through Bluetooth

1. While WM800 RSM is powered off, press and hold the Power button until you hear “Power On” followed by battery status and “Searching for Host” voice prompt and the blue LED blinks during pairing mode.

2. From the compatible device, search and select “WM800_xxxx” from the Bluetooth list.
   NOTES:

   • You hear the “Connected” voice prompt the iring tone plays when the devices are successfully paired.
   • “xxxx” denotes the last 4 bytes thelthe phanumeric addresses press of your WM800 RSM.

3. If the pairing is unsuccessful, the WM800 RSM remains in pairing mode. You can repeat Step 2 to attempt pairing again.

NOTE: The WM800 RSM pairing mode times out in two minutes.

Pairing

Pairing Your WM800 RSM Through Secure NFC (recommended for higher security level)

1. While WM800 RSM is powered off, press and hold the Power button until you hear “Power On” followed by battery status and “Searching for Host” voice prompt and the blue LED blinks during pairing mode.
2. Open the NFC widget and follow the instructions on the radio to complete the pairing process.
3. Align the NFC tag from the WM800 RSM and the M logo at the back of the radio together until you hear the beep tone (successful detection).
4. Observe the following in the radio and WM800 for a successful pairing:
   • The WM800 has short beeps until devices are successfully paired.
   • You hear the “Connected” voice prompt (if Language is selected).
   • The Audio or Bluetooth LED blinks blue after a successful connection.
   • If pairing is unsuccessful, the WM800 returns to pairing mode.

NOTE:
The WM800 RSM pairing mode times out in two minutes.

Unpairing Your WM800 RSM

1. While WM800 RSM is powered off, press and hold the Power button and PTT button. The blue LED blinks and a “Pairing Cleared” voice prompt from the WM800 RSM indicates that the paired device is deleted from the paired device list.

NOTES:

• Depending on the radio codeplug configuration and ways to pair the devices, the WM800 RSM paired device list is cleared when the WM800 RSM is turned off.
• Refer to the radio user manual for more details on the pairing programmable options.
• Always unpair the WM800 from the Bluetooth host and ensure that the paired device is removed from the paired device list before starting another pairing process.

Attaching Secondary Audio Accessory

Warranty

Motorola Solutions offers a warranty for your RSM. Refer to your Motorola Solutions dealer or point-of-purchase for detailed information.

NOTE:
Warranty is void after customer replacement of any parts other than the replacement parts listed.

Warranty Exclusion
Motorola Solutions does not warrant the installation, mainte-nance or service of the Product, accessories, batteries, or parts.

Motorola Solutions will not be responsible in any way for problems or damage caused by any ancillary equipment or peripherals (specific examples include, but are not limited to batteries, chargers, adapters, and power supplies) not
furnished or manufactured by Motorola Solutions, which is attached to or used in connection with the Product. When the Product is used in conjunction with ancillary or peripheral equipment not supplied by Motorola Solutions, Motorola Solutions does not warrant the operation of the Product/peripheral combination and Motorola Solutions will not honour any warranty claim where the Product is used in such a combination and it is determined by Motorola Solutions that there is no fault with the Product. Upon opening and dismantling the Product, the warranty is immediately voided. Motorola Solutions specifically disclaims any responsibility for any damage in any way caused by improper installation by unauthorized personnel.

References

• Radiofrequency Energy and Safety
• Electromagnetic fields

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