Roche Cobas Liat Plus Infinity Edge User Guide

Roche Cobas Liat Plus Infinity Edge

Product Information

Specifications

• Model: TT-02916-01
• Manufacturer: Roche Diagnostics
• Compatibility: Remote service and Gateway

Product Usage Instructions

Setting up Remote Service and Gateway

1. If using an HTTP proxy, configure the settings as needed. Most users should leave this disabled.
2. If Certificate is not installed, select Certificate and then choose Request.
3. Go to the Remote service screen, select Gateway, enter details, and test the connection.
4. Save the settings and confirm the secure connection.

Software Update

1. Navigate to the Software Update tab.
2. Select the update type from the dropdown menu.
3. Choose Schedule Update and select the version to push out.
4. Enter criteria, schedule the update, and confirm when prompted.
5. Refresh the screen to check the status; updates may take up to 45 minutes.

Remote Troubleshooting (Problem Report)

1. Verify and include correct data in Problem Report settings.
2. Navigate to Tools and create a problem report if needed for investigations.
3. Select data history length and switch to Remote service for troubleshooting.

Schedule Send Instrument Logs

1. Verify and include correct data in Problem Report settings.
2. Select Schedule for sending logs to Roche Customer Support.
3. Switch creation to Automatic, and set Frequency, Day, and Time as desired.

Data Collection

1. To enable data collection, follow the instructions provided after the installation of a data collector.

Frequently Asked Questions

Q: How long does a software update typically take?

A: Software updates may take up to 45 minutes to complete, depending on the size of the update.

Q: What should I do if the Certificate is not installed?

A: Select Certificate and then choose Request to install the Certificate.

Cobas Infinity Edge software

Connecting cobas® liat analyzer to the cobas® infinity edge software gateway

Workflow pre-requisites:

• POC Gateway IP Address
• Login to cobas® liat analyzer instrument as an Admin
• cobas® liat analyzer connected to local network
• cobas® liat analyzer has network access to cobas® infinity edge software POC Gateway

1. After logging into the cobas® liat analyzer, go to Settings > Connections > Remote service.
2. Switch the System from Axeda to cobas® Infinity Edge software by either selecting the green left or right arrow or using the physical left or right arrow on the cobas® liat analyzer below the screen.
3. When you toggle, a popup will ask you to confirm your wish to change the cobas® liat analyzer to connect to cobas® infinity edge software instead of Axeda. Select the infinity edge option here.
4. If you are using an HTTP proxy, go into that menu and fill it out as needed. Using HTTP is uncomment, and most users should leave this disabled.
5. If the Certificate displays Installed you can skip this step and continue to the next step. If the Certificate displays Not installed then select Certificate.
   • a. If Not installed this screen should be mostly blank. Choose the option to Request.
   • b. Choose the No PIN option at the bottom.
   • IMPORTANT: Do NOT select Request if the cobas® liat analyzer already has a certificate.
   • c. The cobas® liat analyzer will then retrieve the certificate.
6. Choose Back to go to the Remote service screen, and then choose Gateway.
7. Choose Gateway Details and enter the cobas® infinity edge software gateway details to which the cobas® liat analyzer will connect.
8. Once the details are entered, choose the Test button at the bottom to confirm you have a secure connection to the gateway. Choose Confirm.
9. Choose Save, and Back, and then Apply to save all new settings to the cobas® Infinity Edge software gateway.
10. When applied, choose to Confirm the change from Axeda to cobas® Infinity Edge software connectivity.
11. The screen may take some time to save, then choose the Remote service item again.
12. Regardless of the message next to Status, select Status, and then choose Register, and then Confirm.
13. After about 10-15 minutes the cobas® liat analyzer should be registered with the cobas® infinity edge software gateway.

Schedule cobas liat analyzer assay script or software update

1. Log into the cobas® infinity edge software platform using your [user name]@cobas-infinity-edge.com and password credentials.
   • DO NOT schedule multiple updates for the same device at the same time. If a device needs multiple updates, please schedule the first update, confirm its successful installation via the Software update screen, and then proceed to deploy the next update. Repeat this process for additional updates.
2. Choose the organization at the top to navigate away from the Monitoring tab.
   • (It will not display Roche Diagnostics USA, but will display your account name in place)
3. Go to the POC Device management sub-tab and choose cobas® liat analyzer.
4. From the new set of sub-tabs, select Software Update.
5. Choose the dropdown menu from the far left (next to Instrument-SW), and select the update type to distribute.
6. From the list, select/check the cobas® liat analyzer serial numbers that require the software update push.
7. Scroll down and choose the Schedule update button to proceed.
8. At the top, select the version of the update to push out (if there are multiple versions) by selecting the drop-down under Version.
9. Next, schedule the update. Options are immediate or future. The future option allows you to schedule a date and time for cobas® infinity edge software to update the cobas® liat analyzer instrument.
10. An Update retry window is used to define how often cobas® Infinity Edge software will re-push the update if an attempt to push fails. Selecting 1 should be acceptable for most applications.
11. After the criteria are entered, select Schedule and then Confirm on the confirmation screen.
12. The update is complete when the status changes to Up-to-Date. Completion time will vary depending on software size.
    • IMPORTANT: Please refresh the screen to see the current status, keeping in mind software updates may take up to 45 minutes to complete, depending on the size of the software update.

Roche Support for Remote Troubleshooting Problem Report

1. Log into cobas® liat analyzer instrument.

   • Pre-Requisites:
   • Please call Roche cobas® liat analyzer Customer Support 800-800-5973 to create a support ticket before sending the instrument log. Please consult with Roche customer support if Sample Results / Sample IDs are needed.
   • Login to cobas® liat analyzer instrument as an Admin
     cobas® liat analyzer instrument is connected to the network.

2. Verify correct Problem report data is included by navigating to Settings > Scheduled tasks > Problem Report > Content.

3. Save changes made and navigate back to the Home screen.

   • If sending a Problem Report for investigations, setting Users, Sample results, and Sample ID to Yes may be needed for the investigation.

4. Navigate to Tools > Create problem report.

5. Select length of data history to include based on the date of issue occurrence.

6. Use the left arrow to switch the Archive option to Remote service and press Select.

Schedule Send Instrument Logs to Roche Customer Support Problem Reports

1. Log into cobas® liat analyzer instrument.
   • This assumes the cobas® liat analyzer is connected to cobas® infinity edge software. To configure the Problem Report, log in as Supervisor or Administrator.
2. Verify correct Problem report data is included by going to Settings > Scheduled tasks > Problem Report > Content.
3. Save changes made.
   • If sending a Problem Report for investigations, setting Users, Sample results, and Sample ID to Yes may be needed for the investigation.
4. From the Problem report screen select Schedule.
5. Use the left or right arrow key to switch Creation from On Demand to Automatic.
6. Choose the desired setting for Frequency, Day, and Time.
7. Set the Destination as Remote Service and select Save.

Enabling Cobas liat analyzer Operational Data Sharing with Roche Customer

Support

1. Log into cobas® liat analyzer.
   • Pre-Requisites:
   • Login to cobas® liat analyzer instrument as an Admin
   • cobas® liat analyzer instrument is connected to the network.
   • If the cobas® liat analyzer is connected to cobas® infinity edge POC solution or a DMS, the setting may be set for all connected cobas® liat analyzer instruments using cobas® infinity edge POC solution, rather than manually with each instrument.
   • To enable data collection do one of the following:
   • a. On the message dialog box displayed after installation of a data collector, choose the settings button.
   • b. Navigate to Settings from the Main screen, and choose select.
2. Mark desired options as Enabled and select Save.
   • After the deployment of a Data Collection Plugin, the cobas® liat analyzer will reboot to finish installing the data collector.
   • After a reboot and log-in by an operator, there will be a popup on the screen stating a new ‘Data collector’ has been installed and a shortcut button will be available to take you directly to this settings screen.

• COBAS, LIAT, and COBAS INFINITY EDGE are trademarks of Roche.
• All other product names and trademarks are the property of their respective owners. ©2024 Roche Diagnostics. All rights reserved.
• TT-02916-01

References

• infinity-edge.com is for sale | HugeDomains

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