arvig 100422 Android TV Set-Top Box Instruction Manual

: June 3, 2024
: arvig

Table of Contents

TELEVISION
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

TELEVISION

WiFi Plans

arvig 100422 Android TV Set-Top Box

Installation and Instruction Manual for the Android TV Set-Top Box

Visitarvig.net/WiFiTV for
support and how-to videos!

888.99.ARVIG | arvig.net

Denotes the most important features and functions to learn about.

GETTING STARTED

1. Welcome to Arvig WiFi TV! If you haven’t previously created an account, go to arvig.net and click on CREATE LOGIN. Please have the email you received from us available as reference. If you no longer have this email, or didn’t receive it, you may also use a current statement.

Username (email address) Password

To change your password at a later time, return to arvig.net , click SIGN IN, then click the “Forgot your password” link. You will receive an email at the email address on the account with instructions to change the password. Once completed, you will be required to re-log in to any devices that access WiFi TV.

2. Once registered at arvig.net , set up your streaming device. Follow the instructions and select your home’s wireless network to connect your device to when prompted:

Network Name Password

If your wireless signal has multiple channels, select 5GHz when prompted.

3. This set-top box (STB) comes with the Arvig WiFi TV app pre-loaded from the app store. The app will launch upon successful STB set up.
4. Log in to the Arvig WiFi TV app for your device using the username (email address) and password you created on arvig.net in step 1.

If you need assistance, would like to learn more about Arvig WiFi TV, or view the latest channel lineup, FAQ, how-to videos and supported devices, visit us on arvig.net/wifitv.

Stream Anywhere

Arvig WiFi TV is a streaming television service. Live TV requires the use of your home IP address and must be viewed on your home network. However, you can watch and set recordings from just about anywhere with a WiFi connection.

**Arvig WiFi TV works on a variety of streaming devices including

Amazon, Android and Apple devices, and a variety of web browsers.**

Visit stream.arvig.tv and sign in using your My Arvig credentials (step 1).

View the most current list of streaming devices at arvig.net/wifitv.
The customer owns and is responsible for their streaming devices and setting up device accounts. Please contact the manufacturer of the device for general operating instructions and technical issues.

REMOTE CONTROL

arvig 100422 - REMOTE CONTROL

TV Input
Changes video input on TV if remote is programmed.
Power
Turns STB and TV power on or off.
LIVE
Instantly tunes to live TV.
Mute Audio
Channel Control
Last
Displays your Recently Watched list.
Guide
Opens the grid TV guide showing you what’s on.
Home
Displays the main Android TV menu and apps.
Select
Selects highlighted screen options.
Movies
Opens the Movies menu displaying available titles.
Record
Begins recording live programming from the moment of pushing it.
Numbers 0-9
Enter specific channel numbers.
Set
Unused for Arvig WiFi TV.
Playback Controls
Control live TV and your video recordings using the video control buttons.
Search/Voice
Launches voice-based Google Assistant search.
Shows
Opens the Shows menu displaying available titles.
Navigation
Press up, down, left and right to move your cursor in those directions.
Back
Returns you to the previous screen.
Volume Control
Page (Up or Down)
Scrolls one page up or down in the Guide or Menu screens.
Menu
Displays the TV menus of Arvig WiFi TV service.
TV Power
Turns your TV on or off if remote is programmed.

The buttons on this remote are universal in function, however, the options available within the Arvig app may be different than within other apps. Your remote may vary. The remote control is motion detecting and will light up when the remote is picked up or moved. Lighting will remain on for 3 seconds.

CONNECTING YOUR ANDROID TV SET-TOP BOX

Components included:

streaming media player set-top box (STB) power adapter

HDMI cable AA batteries remote control

Follow these steps:

1. Remove the STB and accessories from the box and plastic packaging—do not block vents or the remote control signal. Insert the included batteries into the remote control.
2. Connect the included HDMI cable to the HDMI 1 port on your TV, and the other end to the HDMI port on the back of the STB.
3. Connect the included power adapter to the 12V socket on the STB, then to an appropriate power source in your home.

With your TV on, the STB will automatically begin the set-up process. During this process, you will need to connect to your home wireless network.

To connect to your network:

1. When you see the message “Connection is down,” press the Select button while the Cancel option is highlighted.

2. On the Android TV menu screen you will see a message “Ethernet is not connected.” Press up on the Navigation button twice to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
3. A sidebar menu appears with Setting options. “Network” is already highlighted, press the Select button.
4. Press down on the Navigation button to highlight the correct network, then press Select.
5. Press left, right, up and down on the Navigation button to highlight letters, numbers and symbols on the on-screen keyboard and press the Select button to choose the character. Once complete, highlight the **—

| symbol and press Select.
6. Wait a few minutes while the STB connects to your network; the Network sidebar menu appears showing you confirmation you’re connected.
7. Press the LIVE** button to launch the Arvig WiFi TV app.

ARVIG WIFI TV APP: SIGN IN/SIGN OUT

When accessing the app the first time, or to sign in after signing out, please enter the username and password you created on arvig.net.

The username is the full email address you signed up with. If you’ve signed in previously, the email address may be auto-filled.

1. On the sign-in screen, press Select to access the on-screen keyboard.
2. Press left, right, up and down on the Navigation button to highlight letters, numbers and symbols on the on-screen keyboard and press the Select button to enter the character.

To access capital letters and symbols, select those keys on the keyboard. Some of the popular keys have remote control shortcuts—see the image on the keys.

3. When done, press left, right, up and down on the Navigation button to highlight the Next key and press Select.
4. Repeat steps 2 and 3 to enter your password.

To sign out of the Arvig WiFi TV App:

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press down on the Navigation button to highlight Sign Out and press Select.
5. A popup window will appear asking, “Are you sure you want to sign out?” Press Select to choose Yes.

If you’ve pressed the Home button, or find yourself on the Android TV home menu, it’s easy to get back into the Arvig WiFi TV app—just press the LIVE button.

GOOGLE ASSISTANT

If you’ve pressed the Search/Voice button for the Google Assistant, it’s simple to get back to your program— just press the Back button.

THE BASICS

Turning Your TV On and Off

1. Turn on your TV using your Android TV remote control. You can also use this remote to adjust volume.
2. The Arvig WiFi TV app will automatically launch upon start up of your TV. (If your streaming device is not plugged in to the HDMI 1 port on your TV, you will need to tune your TV to the correct input using the input or source button on your TV’s remote control.)
3. Choose the correct profile (if applicable), press the Select button.
4. Programming resumes on the last channel viewed.

To conserve bandwidth/streams when not in use, press the Home button on the remote control to return to the Android TV home menu.

Changing the Channel

To move up or down one channel on live TV, press up or down on the remote’s CH (Channel Control) button.
To input a specific channel number, use the Numbers 0-9 buttons.

The Menu button gives you access to all the features of your Arvig WiFi TV service, including searching, recording, parental controls and more.

Before accessing your on-screen menus, it’s helpful to know how to choose, select and exit from the menu screens.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight items in the horizontal menu that appears at the bottom of the screen. Or press down to view and choose Recently Watched channels and programs.
3. Press Select to enter your desired menu.
4. Press Back to return to the last menu screen you viewed.
5. Press Back again to close the menu and return to live TV.

TV MENUS

Home

This menu shows recommended content based on previous viewing choices, DVR recordings if available, and other shows and movies sorted by genre.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Home and press Select.
3. Press left, right, up and down on the Navigation button to move around the program choices. The selected program will look slightly larger than the others and will show the program title under it.
4. Press Select on any for more information, viewing options and a thumbnail image of the program.
5. Use the Navigation button and press Select to choose a viewing option, or press Back to exit the program information.

Guide

See what’s currently playing and upcoming on TV using the interactive Guide. With 2½ hours of program listings for eight (8) channels at a glance, the Guide is easy to use and navigate. Listings include content for one week in advance.

On live TV, press the Guide button to access the guide.
The current program is highlighted in lime green. Press left, right, up and down on the remote’s Navigation button to move around the listings grid.
Press Select for more information, viewing options and a preview of the highlighted program in the grid.
• If the program is currently playing, press Select to Play, or press right on the Navigation button to Record or view Series Info.
• If the program is airing in the future, press Select to Record, or press right on the Navigation button to view Series Info.

Shows

View television programs in a tile-view with easy access to more information.

1. On live TV, press the Shows button to access the Shows menu.
2. Press left, right, up and down on the Navigation button to move around the program choices. The selected program will look slightly larger than the others and show program information under it.
3. Press Select on any for more information, viewing options and a thumbnail image of the program.
4. Use the Navigation button and press Select to choose a viewing option, or press Back to exit the program information.

Movies

Each month, we deliver blockbuster movies either live, upcoming or on Replay. Browse available titles in a tile-view.

1. On live TV, press the Movies button to access the Movies menu.
2. Press left, right, up and down on the Navigation button to move around the title choices. The selected movie will look slightly larger than the others and show its name under it.
3. Currently playing programs are marked LIVE in the upper left corner of their image tile. UPCOMING titles are scheduled to air, and the remaining titles are on Replay.
4. Press Select on any for more information, viewing options and a preview image.

Profile

Quickly see and watch your recordings and scheduled recordings, and adjust settings for your profile.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile (circular image/avatar) and press Select.

The screen will open on Recordings and also displays how much time you have used of your available Cloud DVR in the upper right corner.

1. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.
2. Press Select on any for more information, viewing options and a preview image.

To view scheduled recordings, use the Navigation button and highlight Scheduled.

1. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.
2. Press Select on any for more information, viewing options and a preview image.

Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen. In this menu, you’ll see:

Who’s Watching? (when multiple profiles have been created)
Parental Controls
Manage Profiles
Help
Legal
Sign Out

Press up and down on the Navigation button to highlight the various options, then press Select to choose one. Press Back to return to the last menu screen you viewed.

Search

Search programming by titles, channel name or channel number. This feature also stores recent searches for quick use in the future.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Search (magnifying glass) and press Select.
3. Press left, right, up and down on the Navigation button to highlight letters, numbers and symbols on the on-screen keyboard and press the Select button to enter the character.

To access capital letters and symbols, select those keys on the keyboard. Some of the popular keys have remote control shortcuts—see the images on the keys.

4. A list of results appear in the background as you type. The more letters you enter, the more exact the results will be.
5. When done, press left, right, up and down on the Navigation button to select the Next key.
6. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.
7. Press Select on any for more information, viewing options and a preview image.

REPLAY

Never miss another show!
Watch up to the past 72 hours of shows, movies and sports across most of our channel lineup.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Guide and press Select.
3. The current program is highlighted in lime green. Press left on the remote’s Navigation button to access the Replay sidebar menu. Press Select to access all available titles, or press down then Select to filter options by sports, news, movies or kids.
4. Browse available titles in a tile-view sorted by channel.
5. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.
6. Press Select on any for more information, viewing options and a preview image.

Replay content cannot be recorded and includes commercials, but you can fast forward through them.

7. To return to live TV, press right on the remote’s Navigation button repeatedly to access live programs, press Select.

Replay TV is enabled/disabled on an individual show and/or network basis. This means that not all shows or all networks allow this feature as part of our content agreements.

RESTART

Missed the beginning of a program?
Restart it!

1. On live TV, press the Pause button to access the program menu.
2. Press left on the remote’s Navigation button to highlight Restart (if available) and press Select.

Restart is not available on all channels and programs. To record, the program will begin recording from the point of live TV and stop at the program’s scheduled end time.

CLOSED CAPTIONS

To display the audio portion of a TV program as text on the TV screen:

1. On live TV, press the Pause button to access the program menu.
2. Press right on the remote’s Navigation button to highlight Audio/Subtitles and press Select.
3. Press down, then Select to choose English.
4. Press the Back button twice to go back to live TV.

Closed captioning may not be available on all channels and programs.

PARENTAL CONTROLS

Each TV show and movie is assigned a maturity rating to help customers make informed choices for themselves and their children. You can use these maturity ratings to decide on a PIN parental control setting for your account.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. The screen will open on Recorded programs. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press down on the Navigation button to highlight Parental Controls and press Select.
5. Press Select on Restrict Mature Content.
6. You will be prompted to Create Your New Pin to enable control on content with ratings of TV-MA, R or NC-17. Once enabled, when choosing blocked programming, the user must enter the correct PIN to view it.

If set, content will be blocked across all profiles on the account.

PROFILES

Profiles allow members of your household to have their own personalized experience, built around the TV shows and movies they enjoy. You can have up to five individual profiles within a single account.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press down on the Navigation button to highlight Manage Profiles and press Select.
5. Press Select again to Add New Profile, or press down on the Navigation button to highlight Edit on another Profile and press Select.

Here, you may edit the name and image of each profile. When there is more than one profile on the account, you will be asked to choose one upon each launch of WiFi TV.
To change Profiles while watching TV:

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press Select to choose Change Profiles (Who’s Watching).
5. Press left or right on the remote’s Navigation button to highlight the correct Profile and press Select.

All profiles share the same Cloud DVR space.

CLOUD DVR

(Digital Video Recorder)

Controlling Live TV

Pause, rewind and fast forward most live shows, movies and sports using the playback controls on the remote.

Playback Controls

You can control live TV and your video recordings using these buttons.

Play/Pause
Fast Forward
Rewind

Play/Pause

You can pause live TV any time by pressing Play/Pause on your remote. A progress bar appears on screen showing you how much time has elapsed since the program started, and how much time is left. When you’re watching live, your DVR remains paused for up to 3 hours. Pressing Play/Pause once more will resume the program.

Rewind

Press Rewind on your remote to rewind. A progress bar appears on screen showing how far back you can go in time. Each time you press Rewind , the program jumps back 12 seconds. Press and hold the button for quicker progress. Press Play to resume the program.

Fast Forward

You can activate Fast Forward for live TV if you have pressed Pause or Rewind. A progress bar appears on screen showing how far ahead you can go. Each time you press Fast Forward , the program jumps ahead 12 seconds. Press and hold the button for quicker progress or until you return to live action. Press Play to resume the program.

Recording Programs

With Cloud DVR, you can watch and record multiple different TV programs at the same time. You can record programs in three ways:

Press the Record button on the remote control
Choose Record in the program menu
Choose Record from any program info screen in the Guide

You do not have the option to record a program when 5 minutes are remaining.

One-Touch Recording

On live TV, press the Record button on the remote control. The program will begin recording from this time and stop at the program’s scheduled end time.

On live TV, press the Play/Pause button to access the program menu. Press left on the Navigation button to highlight Record and press Select. The program will begin recording from this time and stop at the program’s scheduled end time.

Recording From a Program Information Screen

From any program information screen, use the remote’s Navigation button to highlight Record and press Select to schedule a recording. Follow the on- screen prompts for additional recording options. Recording of the program will stop when the program is over.

Recording a Series

You can record multiple episodes of a program (series) in accordance with your preferences. To set up a Series Recording, begin by selecting the program from the listings grid (Guide) or from a search results list:

1. From the program info screen, highlight Record and press Select.

A box pops up saying, “Recording Set! Would you like us to record future episodes of your program?”
You have two options:

Record this episode only
Record all episodes

2. Record all episodes is highlighted, press Select.

This returns you to the program information screen, where you now have the option to Manage Recording. Choosing this option gives you access to advanced series setup features.

3. Press Select to enter.
4. The screen will open on your Recordings for this program. Press up on the Navigation button to access the settings above the first recording:

Recording Options – such as which types of episodes to record, which channel to record them on and recording extra time
Cancel Series Recording – will cancel all future recordings
Delete All Recordings – will delete all recordings from this series

Your recordings appear in your Recordings list with the show title as its label. Multiple recordings of the same show have the same label and are listed beginning with the most recent recordings first.

Viewing Recorded Programs

All of your recordings are stored together, and can be quickly and easily found in the Profile TV menu.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile.
3. Press Select to enter. Recorded programs are shown if available.
4. Press down, then left and right on the Navigation button to move through the program choices. The selected program will look slightly larger than the others and show its name under it.
5. Press Select on any for more information, viewing options and a preview image.
6. Use the playback controls to play, pause, fast forward and rewind your program. To stop the program, you must play a different recording or go back to live TV.

Cloud DVR recordings can be viewed outside the home on an individual show and/or network basis. This means that many recordings will be available outside your home, but some will not be available as per our content agreements.

Editing Series Recordings

To edit the criteria for recording a program series with your preferences:

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. The screen will open on your Recordings. Press right on the Navigation button to access Scheduled recordings.
4. Press down, then left and right on the Navigation button to choose the series you wish to edit. The selected program will look slightly larger than the others and show its name under it.
5. Press Select to view the episodes scheduled to record.
6. Press up on the Navigation button to access the settings above the first scheduled recording:

Recording Options – such as which types of episodes to record, which channel to record them on and recording extra time
Cancel Series Recording – will cancel all future recordings

7. Press Select on Recording Options. Here is where you’ll specify if you want all episodes to record, or new episodes only.

Episodes – New and Reruns or New Only
Channel – Record episodes from which channels?
Extra Time – Choose how many extra minutes to record, up to 60

8. Once you have set up your choices, press down on the Navigation button to highlight OK and press Select.

Your current recordings (if any) and episodes scheduled to record are shown in your Scheduled Recordings list.
This list shows all upcoming episodes even if they don’t fit the criteria you set up. Only the episodes that fit the criteria will record.

Deleting Recordings

A recorded program remains in your Recordings list until you decide to delete it, or until Cloud DVR space is needed.

Older programs are erased automatically to make room for new recordings when Cloud DVR storage limit is reached.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile.
3. Press Select to enter. Recorded programs are shown if available.
4. Press down, then left and right on the Navigation button to move through the program choices. The selected program will look slightly larger than the others and show its name under it.
5. Press Select on any for more information, viewing options and a preview image.
6. Press down on the Navigation button to the desired program, then press right to highlight Delete.
7. Press the Select button. A box pops up to confirm, “Delete Recording?” Press Select to choose Yes.
8. To delete all recordings, press up, then right on the Navigation button to highlight Delete All Recordings and press Select.

How much Cloud DVR space have I used?
Press Menu on the remote control, go to Profile and look in the upper right corner of the screen. Time used and total time subscribed to are shown in hours.

Contact: 888.992.7844 | Answers@arvig.com
24/7 Support: 877.290.0560 | HelpDesk@arvig.com
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888.99.ARVIG | arvig.net/WiFiTV

Based on Arvig service area, some restrictions apply. Customer must subscribe to an adequate speed of Arvig internet service. A typical Arvig WiFi TV stream requires 5Mb. See Arvig for details. Product details, channel lineups, pricing and availability subject to change without notice. Available applications vary by device type—see list of Supported Devices at arvig.net/wifitv. Cloud DVR recordings can be viewed outside the home on an individual show and/or network basis. Not all content is available in HD. If you are unsure if your device supports HD, your device manufacturer will be able to help. Replay TV is enabled/disabled on an individual show and/or network basis. ©Arvig 2022 Item158 V4