arvig TELEVISION WiFi Plans Instruction Manual

arvig TELEVISION WiFi Plans Instruction

GETTING STARTED

1. Welcome to Arvig WiFi TV! If you haven’t previously created an account, go to arvig.net and click on CREATE LOGIN. Please have the email you received from us available as reference. If you no longer have this email, or didn’t receive it, you may also use a current statement.To change your password at a later time, return to arvig.net, click SIGN IN, then click the “Forgot your password” link. You will receive an email at the email address on the account with instructions to change the password. Once completed, you will be required to re-log in to any devices that access WiFi TV.
2. Once registered at arvig.net, set up your streaming device. Follow the manufacturer instructions and select your home’s wireless network to connect your device to when prompted:If your wireless signal has multiple channels, select 5GHz when prompted.
   If you are using a smart TV or handheld device (i.e. tablet, smartphone), there is no additional device to set up—skip to step 4.
3. If using an Amazon Fire device, create a free Amazon account, if you don’t have one: (see instructions on next page)
4. Download the Arvig WiFi TV app from the app store for your device. Easily find our app by searching “Arvig TV”.
5. Log in to the Arvig WiFi TV app for your device using the username (email address) and password you created on arvig.net in step 1.
   If you need assistance, would like to learn more about Arvig WiFi TV, or view the latest channel lineup, FAQ, how-to videos and supported devices, visit us on arvig.net/wifitv.

Stream Anywhere
Arvig WiFi TV is a streaming television service. Live TV requires the use of your home IP address and must be viewed on your home network. However, you can watch and set recordings from just about anywhere with a WiFi connection.

CREATE A FREE AMAZON ACCOUNT
Amazon Login ID:

Follow these steps:

1. Go to amazon.com.

2. Hover on the Account & Lists tab in the upper right corner.

3. Under the Sign in button, click Start here.

4. Complete the form and click on
   Create your Amazon account.

5. Follow the prompts to verify your email address.

6. Once you have created your account, you will see Hello, (insert your name here) directly above the Account & Lists tab. Next, enter a valid address to download apps.

7. Hover on the Account & Lists tab and click “Your Account.”

8. Click “Your Addresses” near the middle of the screen, then “Add Address.”

9. Complete the form and click the “Add address” button.
   Finally, if you do not wish to add your credit card number to your account, you must disable 1-Click settings.

10. Hover on the Account & Lists tab and click “Your Account.”

11. Find “More ways to pay” near the middle of the screen, then click “1-Click settings.”

12. Click “Disable 1-Click everywhere.” For how-to videos to Install and Set Up Your Fire TV Stick, and Download the Arvig WiFi TV App, visit arvig.net/WiFiTV..

FIRE TV STICK 4K REMOTE CONTROL

The buttons on this remote are universal in function, however, the options available within the Arvig app may be different than in other apps. Your remote may vary.

PIN THE ARVIG WIFI TV APP
To keep the Arvig App front and center, pin it to the front of your app list.
Steps vary per device and model. We suggest you Google or search the manufacturer’s information for the most current, detailed instructions.

ARVIG W WIFI TV APP: SIGN IN/SIGN OUT

When accessing the app the first time, or to sign in after signing out, please enter the username and password you created on arvig.net.
The username is the full email address you signed up with. If you’ve signed in previously, the email address may be auto-filled.

1. On the sign-in screen, press Select to access the on-screen keyboard.

2.  Press left, right, up and down on the Navigation button to highlight letters, numbers and symbols on the on-screen keyboard and press the Select button to enter the character.
   To access capital letters and symbols, select those keys on the keyboard. Some of the popular keys have remote control shortcuts—see the images on the keys.

3. When done, press left, right, up and down on the Navigation button to highlight the Next key and press Select.

4. Repeat steps 2 and 3 to enter your password.

To sign out of the Arvig WiFi TV App:

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press down on the Navigation button to highlight Sign Out and press Select.
5. A popup window will appear asking, “Are you sure you want to sign out?” Press Select to choose Yes.

THE BASICS

Turning Your TV On and Off

1. Turn on your TV using your Fire TV Stick remote control. You can also use this remote to adjust volume. (If your Fire TV Stick remote doesn’t have power and volume buttons, use your TV’s remote control to operate these functions.)
2. On the Fire TV Stick Home menu, press the Navigation button on the Fire Stick’s remote control to highlight the Arvig WiFi TV app, press Select. (If your streaming device is not plugged in to HDMI port 1 on your TV, you will need to tune your TV to the correct input using the input or source button on your TV’s remote control.)
3. Choose the correct profile (if applicable), press Select.
4. Programming resumes on the last channel viewed.
   To conserve bandwidth when not in use, press the Home button on the remote control to return to the Fire TV Stick Home menu.

Changing the Channel

• To move up or down one channel on live TV, press up or down on the remote’s Navigation button.
• To input a specific channel number, on live TV press and hold the Select button for about two seconds, then let up. A search box with a keyboard appears; press the Navigation button to highlight numbers on the on-screen keyboard and press the Select button to enter the character. Choose the Next key when done. (Some of the popular keys have remote control shortcuts—see the images on the keys.)

MENU NAVIGATION TIPS

Menu Button
The Menu button gives you access to all the features of your Arvig WiFi TV service, including searching, recording, parental controls and more.
Before accessing your on-screen menus, it’s helpful to know how to choose, select and exit from the menu screens.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight items in the horizontal menu that appears at the bottom of the screen. Or press down to view and choose Recently Watched channels and programs.
3. Press Select to enter your desired menu.
4. Press Back to return to the last menu screen you viewed.
5. Press Back again to close the menu and return to live TV.

TV MENUS
Home
This menu shows recommended content based on previous viewing choices, DVR recordings if available, and other shows and movies sorted by genre.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Home and press Select.
3. Press left, right, up and down on the Navigation button to move around the program choices. The selected program will look slightly larger than the others and will show the program title under it.
4. Press Select on any for more information, viewing options and a thumbnail image of the program.
5. Use the Navigation button and press Select to choose a viewing option, or press Back to exit the program information.

Guide See what’s currently playing and upcoming on TV using the interactive Guide. With 21/2 hours of program listings for eight (8) channels at a glance, the Guide is easy to use and navigate. Listings include content for one week in advance.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Guide and press Select.
3. The current program is highlighted in lime green. Press left, right, up and down on the remote’s Navigation button to move around the listings grid.
4. Press Select for more information, viewing options and a preview of the highlighted program in the grid.
   • If the program is currently playing, press Select to Play, or press right on the Navigation button to Record or view Series Info.
   • If the program is airing in the future, press Select to Record, or press right on the Navigation button to view Series Info.

Shows
View television programs in a tile-view with easy access to more information.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Shows and press Select.
3. Press left, right, up and down on the Navigation button to move around the program choices. The selected program will look slightly larger than the others and will show the program title under it.
4. Press Select on any for more information, viewing options and a thumbnail image of the program.
5. Use the Navigation button and press Select to choose a viewing option, or press Back to exit the program information.

Movies Each month, we deliver blockbuster movies either live, upcoming or on Replay. Browse available titles in a tile-view.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Movies and press Select.
3. Press left, right, up and down on the Navigation button to move around the title choices. The selected movie will look slightly larger than the others and show its name under it.
4. Currently playing programs are marked LIVE in the upper left corner of their image tile. UPCOMING titles are scheduled to air, and the remaining titles are on Replay.
5. Press Select on any for more information, viewing options and a preview image.

Profile Quickly see and watch your recordings, and scheduled recordings, and adjust settings for your profile.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s
   Navigation button to highlight Profile (circular image/avatar) and press Select.

The screen will open on Recordings and also displays how much time you have used of your available Cloud DVR in the upper right corner of the screen.

1. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.
2. Press Select on any for more information, viewing options and a preview image.

To view scheduled recordings, use the Navigation button and highlight Scheduled.

1. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.
2. Press Select on any for more information, viewing options and a preview image.

Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen.
In this menu, you’ll see:

• Who’s Watching? (when multiple profiles have been created)
• Parental Controls
• Manage Profiles
• Help
• Legal
• Sign Out

Press up and down on the Navigation button to highlight the various options, then press Select to choose one. Press Back to return to the last menu screen you viewed.

Search Search programming by titles, channel name or channel number. This feature also stores recent searches for quick use in the future.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Search (magnifying glass) and press Select.
3. Press left, right, up and down on the Navigation button to highlight letters, numbers and symbols on the on-screen keyboard and press the Select button to enter the character. To access capital letters and symbols, select those keys on the keyboard. Some of the popular keys have remote control shortcuts—see the images on the keys.
4. A list of results appear in the background as you type. The more letters you enter, the more exact the results will be.
5. When done, press left, right, up and down on the Navigation button to select the Next key.
6. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.
7. Press Select on any for more information, viewing options and a preview image.

REPLAY Never miss another show! Watch up to the past 72 hours of shows, movies and sports across most of our channel lineup.

1. On live TV, press the Menu button to access the TV menus.

2. Press left or right on the remote’s Navigation button to highlight Guide and press Select.

3. The current program is highlighted in lime green. Press left on the remote’s Navigation button to access the Replay sidebar menu. Press Select to access all
   available titles, or press down then Select to filter options by sports, news, movies or kids.

4. Browse available titles in a tile-view sorted by channel.

5. Press left, right, up and down on the Navigation button to move around the title choices. The selected program will look slightly larger than the others and show its name under it.

6. Press Select on any for more information, viewing options and a preview image. Replay content cannot be recorded and includes commercials, but you can fast forward through them.

7. To return to live TV, press right on the remote’s Navigation button repeatedly to access live programs, press Select.
   Replay TV is enabled/disabled on an individual show and/or network basis. This means that not all shows or all networks allow this feature as part of our content agreements.

RESTART Missed the beginning of a program?
Restart it!

1. On live TV, press the Pause button to access the program menu.
2. Press left on the remote’s Navigation button to highlight Restart (if available) and press Select.
   Restart is not available on all channels and programs. To record, the program will begin recording from the point of live TV and stop at the program’s scheduled end time.

CLOSED CAPTIONS To display the audio portion of a TV program as text on the
TV screen:

1. On live TV, press the Pause button to access the program menu.
2. Press right on the remote’s Navigation button to highlight Audio/Subtitles and press Select.
3. Press down, then Select to choose English.
4. Press the Back button twice to go back to live TV.
   Closed captioning may not be available on all channels and programs.

PARENTAL CONTROLS Each TV show and movie is assigned a maturity rating to help customers make informed choices for themselves and their children. You can use these maturity ratings to decide on a PIN parental control setting for your account.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. The screen will open on Recorded programs. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press down on the Navigation button to highlight Parental Controls and press Select.
5. Press Select on Restrict Mature Content.
6. You will be prompted to Create Your New Pin to enable control on content with ratings of TV-MA, R or NC-17. Once enabled, when choosing blocked programming, the user must enter the correct PIN to view it.
   If set, content will be blocked across all profiles on the account.

PROFILES
Profiles allow members of your household to have their own personalized experience, built around the TV shows and movies they enjoy. You can have up to five individual profiles within a single account.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press down on the Navigation button to highlight Manage Profiles and press Select.
5. Press Select again to Add New Profile, or press down on the Navigation button to highlight Edit on another Profile and press Select.

Here, you may edit the name and image of each profile. When there is more than one profile on the account, you will be asked to choose one upon each launch of WiFi TV.
To change Profiles while watching TV:

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. Press up on the Navigation button to highlight the Settings menu icon (cog wheel) in the upper right corner of the screen and press Select.
4. Press Select to choose Change Profiles (Who’s Watching).
5. Press left or right on the remote’s Navigation button to highlight the correct Profile and press Select.
   All profiles share the same Cloud DVR space.

CLOUD DVR
(Digital Video Recorder) Controlling Live TV
Pause, rewind and fast forward most live shows, movies and sports using the playback controls on the remote.

Playback Controls
You can control live TV and your video recordings using these buttons.

Play/Pause
You can pause live TV any time by pressing Play/Pause on your remote. A progress bar appears on screen showing you how much time has elapsed since the program started, and how much time is left. When you’re watching live, your DVR remains paused for up to 3 hours. Pressing Play/Pause once more will resume the program.

Rewind
Press Rewind on your remote to rewind. A progress bar appears on screen showing how far back you can go in time. Each time you press Rewind, the program jumps back 12 seconds. Press and hold the button for quicker progress. Press Play to resume the program.

Fast Forward
You can activate Fast Forward for live TV if you have pressed Pause or Rewind. A progress bar appears on screen showing how far ahead you can go. Each time
you press Fast Forward, the program jumps ahead 12 seconds. Press and hold the button for quicker progress or until you return to live action. Press Play to resume the program.

Recording Programs
With Cloud DVR, you can watch and record multiple different TV programs at the same time. You can record programs in two ways:

• Choose Record in the program menu
• Choose Record from any program info screen in the Guide
  You do not have the option to record a program when 5 minutes are remaining.

Recording From a Program Menu On live TV, press the Play/Pause button to access the program menu. Press left on the Navigation button to highlight Record and press Select. The program will begin recording from this time and stop at the program’s scheduled end time.

Recording From a Program Information Screen
From any program information screen, use the remote’s Navigation button to highlight Record and press Select to schedule a recording. Follow the on- screen prompts for additional recording options. Recording of the program will stop when the program is over.

Recording a Series
You can record multiple episodes of a program (series) in accordance with your preferences. To set up a Series Recording, begin by selecting the program from the listings grid (Guide) or from a search results list:

1. From the program info screen, highlight Record and press Select. A box pops up saying, “Recording Set! Would you like us to record future episodes of your program?”
   You have two options:

   • Record this episode only
   • Record all episodes

2. Record all episodes is highlighted, press Select. This returns you to the program information screen, where you now have the option to Manage Recording. Choosing this option gives you access to advanced series setup features.

3. Press Select to enter.

4. The screen will open on your Recordings for this program. Press up on the Navigation button to access the settings above the first recording:

   • Recording Options – such as which types of episodes to record, which channel to record them on and recording extra time
   • Cancel Series Recording – will cancel all future recordings
   • Delete All Recordings – will delete all recordings from this series Your recordings appear in your Recordings list with the show title as its label. Multiple recordings of the same show have the same label and are listed beginning with the most recent recordings first.

Viewing Recorded Programs All of your recordings are stored together, and can be quickly and easily found in the Profile TV menu.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile.
3. Press Select to enter. Recorded programs are shown if available.
4. Press down, then left and right on the Navigation button to move through the program choices. The selected program will look slightly larger than the others and show its name under it.
5. Press Select on any for more information, viewing options and a preview image.
6. Use the playback controls to play, pause, fast forward and rewind your program.
   To stop the program, you must play a different recording or go back to live TV.

Cloud DVR recordings can be viewed outside the home on an individual show and/or network basis. This means that many recordings will be available outside your home, but some will not be available as per our content agreements.

Editing Series Recordings
To edit the criteria for recording a program series with your preferences:

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile and press Select.
3. The screen will open on your Recordings. Press right on the Navigation button to access Scheduled recordings.
4. down, then left and right on the Navigation button to choose the series you wish to edit. The selected program will look slightly larger than the others and show its name under it.
5. Press Select to view the episodes scheduled to record.
6. Press up on the Navigation button to access the settings above the first scheduled recording:
   • Recording Options – such as which types of episodes to record, which channel to record them on and recording extra time
   • Cancel Series Recording – will cancel all future recordings
7. Press Select on Recording Options. Here is where you’ll specify if you want all episodes to record, or new episodes only.
   • Episodes – New and Reruns or New Only
   • Channel – Record episodes from which channels?
   • Extra Time – Choose how many extra minutes to record, up to 60
8. Once you have set up your choices, press down on the Navigation button to highlight OK and press Select.

Your current recordings (if any) and episodes scheduled to record are shown in your Scheduled Recordings list
This list shows all upcoming episodes even if they don’t fit the criteria you set up. Only the episodes that fit the criteria will record.

Deleting Recordings A recorded program remains in your Recordings list until you decide to delete it, or until Cloud DVR space is needed. Older programs are erased automatically to make room for new recordings whenCloud DVR storage limit is reached.

1. On live TV, press the Menu button to access the TV menus.
2. Press left or right on the remote’s Navigation button to highlight Profile.
3. Press Select to enter. Recorded programs are shown if available.
4. Press down, then left and right on the Navigation button to move through the program choices. The selected program will look slightly larger than the others and show its name under it.
5. Press Select on any for more information, viewing options and a preview image.
6. down on the Navigation button to the desired program, then press right to highlight Delete.
7. Press the Select button. A box pops up to confirm, “Delete Recording?” Press Select to choose Yes.
8. To delete all recordings, press up, then right on the Navigation button to highlight Delete All Recordings and press Select.

How much Cloud DVR space have I used? Press Menu on the remote control, go to Profile and look in the upper right corner of the screen. Time used and total time subscribed to are shown in hours.

Arvig WiFi TV works on a variety of streaming devices including Amazon, Android and Apple devices, and a variety of web browsers.

• Visit stream.arvig.tv and sign in using your arvig.net credentials created in step 1 of Getting Started near the beginning of this manual.

View the most current list of streaming devices at arvig.net/wifitv. The customer owns and is responsible for their streaming devices and setting up device accounts. Please contact the manufacturer of the device for general operating instructions and technical issues.

Contact: 888.992.7844 | Answers@arvig.com
24/7 Support: 877.290.0560 | HelpDesk@arvig.com
Chat Online: arvig.net | 7 days a week

References

• Amazon.com
• My Arvig
• Arvig.net | WiFi TV | My Arvig
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