Pioneer DMH-1700NEX In Dash AV Receivers User Guide

Pioneer DMH-1700NEX In Dash AV Receivers

Specifications:

• Models : DMH-1700NEX, DMH-1770NEX, DMH-160BT, DMH-160BT-II
• Region: United States and Canada
• Manufacturer : Pioneer

Product Usage Instructions:

Checking the Firmware Version:

1. Touch the key on the unit.
2. Tap on [System Settings].
3. Scroll down and select [System Information].
4. Check the current firmware version (SOC) displayed.

Checking the Model Number:

1. Touch the key on the unit.
2. Select [Bluetooth Settings].
3. Scroll down and choose [Bluetooth Device Info].
4. Verify the Model Number (Device Name) shown on the screen.

Downloading Firmware Update Files:

1. Visit Pioneer’s website to download the firmware update file.
2. Extract the downloaded zip file to reveal the necessary update files for your specific model.

Updating the Firmware:

IMPORTANT: Ensure your vehicle is parked safely in a well-ventilated area before proceeding.

1. Follow the specific instructions provided for your model (DMH-1700NEX, DMH-1770NEX, DMH-160BT, DMH-160BT-II).

FAQ:

• Q: Can I update the firmware while driving?
  • A: No, it is recommended to update the firmware only when the vehicle is safely parked in an open, well-ventilated area.
• Q: How do I contact Pioneer Customer Service for assistance?
  • A: You can reach Pioneer Customer Service toll-free at 1-800-421-1404, Monday through Friday, 7:30 AM – 11:30 AM and 12:30 PM – 4:00 PM (Pacific Time), excluding holidays. You can also contact them via email through parts.pioneerelectronics.com/contact.

System Firmware Update Instructions for Pioneer In-Dash AV Receivers

This firmware update applies only to the following models of Pioneer In-Dash AV Receivers sold in the United States and Canada.

IMPORTANT

Please download and print these firmware update instructions before downloading and installing the firmware update. It is important that you complete all steps correctly and in the order described below.
Note : If you have any questions, please contact Pioneer Customer Service toll-free at 1-800-421-1404, Monday through Friday, 7:30 AM – 11:30 AM and 12:30 PM – 4:00 PM (Pacific Time), excluding holidays, or by email through parts.pioneerelectronics.com/contact.

In order to perform this update, the following items are needed:

• Pioneer In-Dash AV receiver listed above.
• A USB storage device meeting the following requirements:
  • 2 GB or larger in capacity, formatted to FAT32
  • Blank (should not contain any files)

CAUTION

• DO NOT turn your unit off or eject the USB storage device while the firmware is being updated.
• You can only update the firmware when the vehicle is stopped and the parking brake is engaged.

WARNING : Install this update only when the vehicle is safely parked in an open, well-ventilated area, such as an outdoor parking lot, where you can safely keep the engine running to maintain power to the battery. NEVER RUN YOUR VEHICLE’S ENGINE IN AN ENCLOSED SPACE, WHICH CAN QUICKLY FILL UP WITH TOXIC CARBON MONOXIDE GAS, LEADING TO SERIOUS INJURY OR DEATH.

Checking the firmware version

Check whether the firmware of your unit needs to be updated by checking the version number of the firmware.

Procedure:

1. Touch the following key.
2. Touch [System Settings].
3. Scroll down the list and touch [System Information].
4. Check the current firmware version (SOC).
   • Note: the SOC version on your unit will depend on the date you purchased it. The image below shows where to find the SOC.

Checking the Model Number

Check the model number of your product to determine which firmware update files you should download.

Procedure:

1. Touch the following key.
2. Touch [Bluetooth Settings].
3. Scroll down the list and touch [Bluetooth Device Info].
4. Check the Model Number (Device Name. PS: Actual Model Number (Device Name) will depend on your receiver. The image below is for reference only.
   • Note: If your product is DMH-160BT-II, the Device Name will display DMH-160BT.

Downloading the firmware update files from Pioneer’s website

1. Download the firmware update file by clicking on the following link and finding your product:
   https://www.pioneerelectronics.com/PUSA/Support/Downloads.

2. Extract the download file.

The downloaded zip file will produce the following file when decompressed: (See the table below)

1 You can check the last 6 digits of the current SOC version as below:

Updating the firmware on your unit

IMPORTANT

• DO NOT perform this firmware update if the model number of your Pioneer product is anything other than one of the above models.

• Ensure that the update folder is located within the root (top) folder of your USB storage device.
  There should be no other files within the USB storage device.

• While your unit is being updated, DO NOT turn off the system’s power and DO NOT touch the unit’s touchscreen as this may result in severe damage to your unit.

• DO NOT remove the USB storage device during the firmware update process. Performing the firmware update will restore all settings to their default values.

• Disconnect any external mobile devices that are currently connected to your unit.

• A loud “pop” sound will occur when connecting to an external amplifier after the “Update succeeded” screen is displayed (see step 11 below); this is not a malfunction.

Procedure:

1. Connect a blank (formatted with FAT32) USB storage device to your computer, then locate the correct update folder (include file CUST_PIO.BIN&CUST_PIO.md5) and copy it onto the root (top) folder of USB storage device.
2. Connect the USB storage device to the USB port.
3. Touch the following key.
4. Touch [System Settings].
5. Scroll down the list and touch [System Information].
6. Touch [Update].
   • Tip: If the “Update” key won’t work, perform step 1 and confirm that the update file is in the correct location on the USB storage device.
   • 
7. Update file reading.
8. A New Firmware Version is displayed.
9. Touch [Update].
10. DO NOT turn your unit off or eject the USB storage device while the firmware is being updated.
11. The display will show “It succeeded…” when the update is complete.
    • Please disconnect the USB storage device.
    • A “pop” sound will occur when connecting to an external amplifier after the “Update succeeded” screen is displayed; this is not a malfunction.
12. The product will reboot after the update is finished. Do not touch anything even when the screen is blacked out. After it has finished rebooting, the screen will return to the home menu screen.
13. The firmware update is now completed. Your Pioneer AV Receiver is now ready for use.

Confirm that the firmware has been updated

Perform the same procedure for “Displaying the firmware version” to confirm that the firmware has been updated.

Procedure:

1. Touch the following key.
2. Touch [System Settings].
3. Scroll down the list and touch [System Information].
4. Check that the firmware version is updated to “SOC: PIO_5C01-240415.
   • If you have any difficulty performing these instructions, please contact Pioneer Customer Service toll-free at 1-800-421-1404, Monday through Friday, 7:30 AM – 11:30 AM and 12:30 PM – 4:00 PM (Pacific Time), excluding holidays, or online through parts.pioneerelectronics.com/contact.
     Copyright 2024 Pioneer Corporation

References

• Pioneer Parts Online

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