Orbic Joy Smartphone User Manual

Orbic Joy Smartphone User Manual

Have questions about your Prepaid phone?
You’re in the right place. Find out how to set up and use your phone, access special features, get help and lots more. We’re here to help

About your phone

NOTE
Devices and software are constantly evolving. The screen images and icons you see here are for reference only.

Setting up your phone

Your phone already has a SIM card installed. For an optimal wireless experience, use the SIM installed on your new phone.

Insert the microSD card
If you have a microSD card, slide it into the microSD card slot with the gold contacts facing down.
NOTE: The microSD card is sold separately.

Charge your phone
Before turning on your phone, charge it fully. Insert the small end of the USB cable into the phone. Insert the larger end into the charger and plug the charger into an outlet.
WARNING: Only use approved chargers with your device. Incompatible chargers or tampering with the charger port could damage your device and void the warranty.

Turn your phone on/off
To turn your phone on, press and hold the Power/Lock button.
NOTE: The first time you turn on your phone, you will need to activate it. See the Welcome Guide included with your phone. To turn your phone off, press and hold the Power/Lock button.

Locking/unlocking the screen
To turn on your screen, press the Power /Lock button. Then swipe up on the screen to unlock it. To turn off your screen and prevent accidental key presses, press the Power button.

Using your phone

Touch screen tips
Use touch gestures to move around the screen, open menus, select items, zoom in and out of web pages and more. There are several touch gestures recognized by your phone:

• Swipe—Swipe by quickly sliding your finger in any direction.
• Drag—Long press the APP icon to drag it to any position.
• Double tap—Double tap to zoom in/out on a web page or picture.
• Multi-touch— Pinch or spread your thumb and index finger to zoom out or in.

Making a call

1. From the Home Screen, tap the Phone icon.
2. Tap the Keypad icon.
3. Enter the number you want to call or the first letters of the contact’s name and select the contact.
4. Tap the Call icon to place the call.

Receiving a call
Tap the Answer icon to answer an incoming call.

Setting up voicemail

• Dial *86 and press Send .
• When you hear a greeting, press # to interrupt.
• Follow the setup instructions.

Checking voice mail

• Dial *86 and press Send .
• Follow the instructions.

From other phones

• Dial your wireless number.
• When you hear the greeting, press # to interrupt.

Follow the instructions
NOTE: Voice mailboxes not set up within 45 days will be cancelled. Your voicemail is not password protected until you create a password by following the setup tutorial. Voice mail may not be available in some areas. Follow the setup instructions to password-protect your Verizon voice mailbox. Verizon is not responsible for missed messages or deletions of messages from your voicemail, even if you have saved them.

Services and features

Calling Features

• Domestic Long Distance
• Caller ID
• Call Waiting
• 3-Way Calling
• Call Forwarding

Text messaging

• Open the messaging menu.
• Compose a text message and enter the recipient’s information.
• Press Send .

Picture and video messaging

• Take pictures or videos and send them to almost any email address, or other phones.
• From the Home Screen, tap Camera to start the camera or video recorder.
• Capture the picture or video.
• Tap the picture or video.
• Tap Share .
• Select the app you prefer to send the picture/video.

Web browsing
From the Home Screen, tap Chrome .

Apps and more
Play it up with music, ringtones, wallpapers and games. Keep up with Twitter and Facebook. We’ve got apps that help you do it all. Data charges may apply.

Installing apps
From the Home Screen, tap Play Store .

Verizon Cloud
Verizon Cloud offers secure online storage to back up your contacts and sync them with your other Cloud-connected devices. To learn more, go to vzw.com/cloud

International services
Keep in touch with family or friends while at home and abroad with our Prepaid International plans.

TravelPass
Take your domestic talk, text and data allowances with you for a low daily rate. You’re only charged on the days you use your wireless plan abroad. For additional details, including rates, visit vzw.com/prepaidglobal

Location-based services
This phone can determine its location, which is useful for services such as navigation, shopping and weather. For your safety, it’s defaulted to acquire your location only when you dial 911. To use location-based services, tap Settings, then Location.

Support and more
From your computer, visit verizon.com/support
Customer service
Call 800.922.0204
Twitter VZWSupport
Download a User Guide from verizon.com/support

Important customer information
The services described in this guide are only for your personal use. Services are subject to the Customer Agreement which can be found at vzw.com/csa, your Plan, and the Verizon Privacy Policy. For more information about our privacy practices, visit verizon.com/privacy

Device recycling program
For information visit verizon.com/support/how-to-recycle- device

Warranty replacements
If you’re having a problem with your wireless device, just contact Verizon toll-free at 866.406.5154 from another phone.

Using RTT or TTY
Real-time text (RTT) is a feature that can make it easier for customers to carry on a live conversation through text (or text and simultaneous voice) during a call, with each text character transmitted immediately as it is typed. Unlike text telephony (TTY), there’s no need for a separate device.

The person you are calling must have either RTT or TTY enabled on their device for the text capability to work. If your device instead uses TTY and TDD (Telecommunications Device for the Deaf) technology that allows similar text- based communications by telephone, you must have a TTY-compatible phone and be in the TTY mode to place or receive calls. For additional information, visit the Verizon Accessibility Resource Center at verizon.com/accessibility

Hearing aid compatibility information
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

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