NU REPUBLIC Urban 4 True Wireless Earphones User Manual

: June 16, 2024
: Nu Republic

Table of Contents

NU REPUBLIC Urban 4 True Wireless Earphones
Product Information
Product Usage Instructions
FAQ
what’s in the box
how to connect your product
How to use
warranty terms and conditions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

NU REPUBLIC Urban 4 True Wireless Earphones

Product Information

Specifications

Product Name: Nu Republic Urban 4 True Wireless Earphones
Playtime: Up to 30 hours*
Stand-by Time: Up to 250 hours
Features: Voice assistance, built-in touch controls

Product Usage Instructions

Getting Started:
- Remove the earphones from the box and protective casing.
- Ensure the battery is fully charged before first use.
- If the device doesn’t power on, connect the charger to charge it.
Charging:
- Plug the USB cable into an adaptor or PC.
- Connect the power adaptor to an electrical socket.
- Plug the charger into the device and wait for a full charge.
- Once fully charged, remove it from the charging adaptor/PC.
Connecting:
- Use the BT function of your mobile phone to scan and select “NuR_urban 4” for pairing.
- Wait for successful pairing; the device will be saved for automatic connection next time.
Usage:
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  * Voice Assistance and Touch Controls provide easy control:
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  - Answer/Hang Up: Single tap on right/left earbuds
  - Reject Incoming Calls: Long press on right/left earbuds

Warranty Terms and Conditions

Nu Republic thanks you for choosing our product. Please read the user manual and contact customer care for warranty details.

Understanding Warranty

Nu Republic ensures products are free of defects at the time of purchase.
Warranty Period: 6 months from original purchase or 12 months from import date, whichever is earlier.

FAQ

Q: How do I activate the voice assistant?

A: Tap 3-4 times on either left or right earbuds to activate the voice assistant.

what’s in the box

your Nu Republic Urban 4 true wireless earphones come in premium packaging comprising of the earphones, charging wire, and a user manual.

Getting started with Urban 4

take the device out of the box and remove the protective casing. before using it for the first time, ensure that the battery is fully charged.
if the device does not power on, please connect the charger to charge the device. on a full charge, urban 4 provides a 30-hour* playtime and has a standby time of up to 250 hours.
note: it’s advisable to use accessories attached to the products.
plug the usb cable into an adaptor or your PC. Plug the power adaptor into an electrical socket.
plug the charger into the device and wait for it to fully charge. once the battery is fully charged, remove it from the charging adaptor/pc.

how to connect your product

use the BT function of the mobile phone, scan and select the product name (NuR_ _urban 4) then wait for pairing and your device will get connected successfully
it will be automatically connected and saved to pair next time.

How to use

urban 4 features voice assistance with built- in touch controls to give you complete control on your fingertips!
answer/hang up: to answer a call single tap the right/left earbuds
reject incoming calls: to reject a call long press right/left earbuds
pause/play: to play/pause tap one time on the left/right earbuds
next song: tap right earbuds 2 times
previous song: tap left earbuds 2 times
volume increase: to increase volume tap the right earbud three times
volume decrease : to decrease volume tap the left earbud three times
voice assistant: to activate voice assistant tap 3~4 times left/right earbuds

warranty terms and conditions

understanding the warranty

Nu Republic thanks you for showing confidence in our products and becoming our valued customers.
to ensure a delightful product experience, Nu Republic recommends reading the user manual carefully and contacting our customer care helpline to understand the product warranty period and conditions.
Nu Republic warrants that the product at the time of its original purchase is free of defects in material and workmanship this warranty is subject to the following terms:
the warranty is given only to the original purchaser of the product.
The warranty will be applicable for 6 months from the date of original purchase or 12 months from the date of import as mentioned in the import sticker on the box whichever is earlier.
The customer has to present PROOF of PURCHASE/invoice for claiming any warranty.
For the entire Warranty Period, Nu Republic or its authorized representative will at their discretion repair or replace defective products. Repair or replacement may involve the use of the same or equivalent reconditioned unit.
Nu Republic will return the repaired product or replace it with another same or equivalent product to the customer in full working condition. All replaced & faulty parts or components will become the property of Nu Republic.
The details of the service locations can be taken from our service helpline, It is the responsibility of the Customer to bring the product to the Nu Republic Service Location at his/her own risk and expense.
For any product repaired or replaced during the warranty period, the repaired or replaced product shall continue to be within the period of the original product.
For any product repaired or replaced during the warranty period, the repaired or replaced product shall continue to be within the warranty period for the remaining time of the original warranty period of the original product.
In case a service center is not available at the customer’s location, the customer will have to courier the product to the nearest NuWorld Service Centre at his own cost.
One-way courier cost from the Customer end to the Service centers would be borne by the Customer & Nu Republic will bear the return courier/ shipment delivery cost from the Service center to the Customers across all regions.

Who Pays for What

Nu Republic will pay all labor and material expenses for all repairs covered by the warranty. The customer is responsible for transporting the product for repair or arranging for its transportation and for payment of any initial shipping charges. Nu Republic will pay the return shipping charges if repairs are covered by the warranty.
The warranty will not be applicable under the following circumstances:
The product code/serial number or warranty seal has been removed, erased defaced altered, or is illegible
Deterioration of the product due to normal wear and tear
Use other than under the user manual rough handling. regression of /exposure to any kind of liquid (water, sweat, beverages, oils, etc.), exposure to moisture, dampness, or exposure to extreme environmental conditions corrosion, unauthorized repairs, unauthorized spare parts usage accidents, forces of nature or other actions beyond reasonable control of Nu Republic unless the defect was caused directly by defects in material or workmanship.
The warranty will also not cover any physical damage to the surface of the product but not limited to scratches on the body parts.
As defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the casing or any evidence of tampering or the product is used for equipment other than for which it is certified.
INTENDED USE / LIABILITY – Nu Republic does not accept any liability for any damage arising out of misuse of the product as prescribed by this User Manual.

Process To be Followed to Claim Warranty

The customer will raise an escalation by mailing hello@nurepublic.co or calling our helpline at +91 88262 57630.
The customer will ship the product, the accessories, the original box, and the original sales invoice.
The After Sales Service Centre will receive the product and check the product for any abuse, damage, scratches, breakages wear, and tear.
Once approved, the Authorized Service Centre will send a repaired/ replacement product Free of Cost to the customer.
In the absence of the same product, a similar product may be offered to the customer.

General Terms

ANY CLAIM UNDER THE WARRANTY IS SUBJECT TO NOTIFICATION TO NU REPUBLIC FOR THE ALLEGED DEFECT WITHIN A REASONABLE TIME OF IT OCCURRENCE AND IN NO EVENT NOT LATER THAN THE EXPIRY OF THE WARRANTY PERIOD.
NU REPUBLIC / AUTHORIZED PARTNER WILL NOT BE RESPONSIBLE FOR ANY KIND OF LOSSES – DIRECT OR INDIRECT RESULTING FROM ANY LOSS OF CUSTOMER DUE TO NON-FUNCTIONING. NU REPUBLIC’S OBLIGATION UNDER THIS WARRANTY SHALL BE LIMITED TO REPAIR OR PROVIDING REPLACEMENT OF PARTS ONLY THE MAXIMUM CLAIM ENTERTAINED BY NU REPUBLIC WILL BE SUBJECT TO THE MAXIMUM RETAIL PRICE OF THE PRODUCT OR PURCHASE PRICE (AS PER INVOICE) EVER ONE IS LOWER
For detailed terms and conditions please visit our website www.nurepublic.co or mail us at hello@nurepublic.co.
We are also reachable on our Helpline Number: +91 88262 57630.
Working Hours: Monday to Friday 10:00 AM- 5:30 PM (Except national and public holidays)
In the event of any unforeseen circumstances, there is unavailability of certain spare parts, prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in place of repairs