NU REPUBLIC transform-X True Wireless Earphones User Manual

June 14, 2024
Nu Republic

NU REPUBLIC transform-X True Wireless Earphones

Specifications

  • Product Name: transform-X true wireless earphones
  • Playtime: Up to 60 hours*
  • Standby Time: Up to 350 hours
  • Charging Time: Fully charges in specified time
  • Warranty: 6 months from date of original purchase or 12 months from date of import

Product Usage Instructions

Getting Started:

  1. Remove the earphones from the box and remove the protective casing.
  2. Ensure the battery is fully charged before first-time use by connecting the charger.

Charging Instructions:

  1. Plug the USB cable into an adaptor or your PC.
  2. Connect the power adaptor to an electrical socket and plug the charger into the device.
  3. Wait for the device to fully charge, then disconnect it from the charging source.

Connecting the Product:

  1. Open the charging case to make the earbuds start blinking.
  2. Pair both buds by waiting for them to blink simultaneously.
  3. On your mobile phone, enable Bluetooth and scan for the product  name (NuR_TF).
  4. Select the product name for pairing and wait for a successful connection.
  5. The device will be automatically connected and saved for future use.

Warranty Terms and Conditions:

Thank you for choosing Nu Republic products. Please read the user manual and contact customer care for warranty details.

Key Warranty Points:

  1. Warranty applicable to original purchaser only.
  2. 6 months warranty from original purchase date or 12 months from import date, whichever is earlier.
  3. Proof of purchase required for warranty claims.
  4. Nu Republic will repair or replace defective products during the warranty period.
  5. Customer responsible for bringing product to service location at own expense.
  6. Repaired or replaced products maintain the original warranty period.

Frequently Asked Questions

  • Q: How long does it take to fully charge the earphones?
    • A: The earphones take approximately [specify time] to fully charge.
  • Q: Can I use any USB charger to charge the device?
    • A: It is recommended to use the provided USB cable and charger\ for optimal performance.

what’s in the box

your Nu Republic transforms – X true wireless earphones come in a pr premium packaging comprising of the earphones, charging wire and a user manual.

getting started with Transform -X

take the device out of the box and remove the protective casing. before using it for the first time, ensure that the battery is fully charged. if the device does not power on, please connect the charger to charge the device. on a full charge, transform -X provides a 60-hour* playtime and has a stand-by time of up to 350 hours.

note: it’s advisable to use accessories attached with the products.

  • plug the us cable into an adaptor or your pc. plug the power adaptor into an electrical socket.
  • plug the charger to the device and wait for it to fully charge. once the battery is fully charged, remove it from the charging adaptor/pc .

how to connect your product:

  1. when you open your charging case, the buds start blinking, and once paired, both blink simultaneously, indicating they’re ready to connect with your devices.
  2. use the BT function of the mobile phone, scan and select the product name (NuR_TF) then wait for pairing and your device will get connected successfuly
  3. it will be automatically connected and saved to pair next time.

how to use

transform – x features voice assistance with built- in touch controls to give you complete control on your fingertips!

  • answer/hang up: to answer call double tap right/left earbuds
  • reject incoming calls: to reject call long press right/left earbuds
  • pause/play: to play/pause tap two times left/right earbuds
  • next song: tap right earbuds 3 times
  • previous song: tap left earbuds 3 times
  • volume increase: to increase volume tap right earbud once
  • volume decrease: to decrease volume tap left earbud once
  • game mode: to switch to game mode/music mode tap 5 times on either buds
  • voice assistant: to activate voice assistant press 4~5 seconds either buds

warranty terms and conditions
understanding the warranty

  1. Nu Republic thanks you for showing confidence in our products and becoming our valued customers.
  2. to ensure a delightful product experience, Nu Republic recommends reading the user manual carefully and contacting our customer care helpline to understand the product warranty period and conditions.
  3. Nu Republic warrants that the product at the time of its original purchase free of defects in material and workmanship

this warranty is subject to following terms:

  1. the warranty is given only to original purchaser of the product.
  2. the warranty will be applicable for 6 months from date of original purchase or 12 months from date of import as mentioned in the import sticker on the box whichever is earlier.
  3. the customer has to present proof of purchase/invoice for claiming any warranty.
  4. for the entire warranty period, nu republic or its authorized representative will at their discretion repair or replace defective product. repair or replacement may involve the use of the same or equivalent reconditioned unit.
  5. nu republic will return the repaired product or can replace it with another same or equivalent product to the customer in full working condition. all replaced & faulty parts or components with become property of nu republic .
  6. the details of the service locations can be taken from our service helpline, it is the responsibility of the customer to bring the product to the nu republic service loca tion at his/her own risk and expenses.
  7. for any product repaired or replaced during warranty period, the repaired or replaced product shall continue to be within period of the original product.
  8. for any product repaired or replaced during the warranty period, the repaired or replaced product shall continue to be within warranty period for the remaining time of the original warranty period of the original product.
  9. in case a service centre is not available at customer location, the customer will have to courier the product to nearest nu w orld service centre at his own cost.
  10. one way courier cost from customer end to service centres would be borne by customer & nu republic will bear the return courier/ shipment delivery cost from service centre to customers across all regions.

who pays for what

nu republic will pay all labour and material expenses for all repairs covered by the warranty. the customer is responsible for transporting the product for repair or arranging for its transportation and for payment of any initial shipping charges. nu republic will pay the return shipping charges if repairs are covered by the warranty.

the warranty will not be applicable under the following circumstances :

the product code /serial number or warranty seal has been removed, erased defaced altered or is illegible deterioration of the product due to normal wear and tear use other than in accordance with the user manual rough handling. regression of /exposure to any kind of liquid(water, sweat, beverages, oils etc.), exposure to moisture, dampness or exposure to extreme environmental conditions corrosion, unauthorized repairs, unauthorized spare parts usage accidents, forces of nature or other actions beyond reasonable control of nu republic unless the defect was caused directly by defects in material or workmanship. the warranty will also not cover any physical damage to surface of the product but not limited to scratches on the body parts. as defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the casing or any evidence of tampering or the product is used for equipment other that for which it is certified. intended use/liability

  • nu republic does not accept any liability from any damage arising out of misuse of the product as prescribed by this user manual.

Process To be Followed to Claim Warranty

  • The customer will raise an escalation by mailing hello@nurepublic.co, or call our helpline +91 88262 57630.
  • The customer will ship the product, the accessories, the original box, and the original sales invoice.
  • The After Sales Service Centre will receive the product and check the product for any abuse, damage, scratches, breakages wear and tear.
  • Once approved, the Authorized Service Centre will send a repaired/ replacement product Free of Cost to the customer.
  • In the absence of the same product, a similar product may be offered to the customer.

General Terms

ANY CLAIM UNDER THE WARRANTY IS SUBJECT TO NOTIFICATION TO NU REPUBLIC FOR THE ALLEGED DEFECT WITHIN A REASONABLE TIME OF IT OCCURRENCE AND IN NO EVENT NOT LATER THAN EXPIRY OF WARRANTY PERIOD. NU REPUBLIC / AUTHORIZED PARTNER WILL NOT BE RESPONSIBLE FOR ANY KIND OF LOSSES – DIRECT OR INDIRECT RESULTING DUE TO ANY LOSS OF CUSTOMER DUE TO NON-FUNCTIONING. NU REPUBLIC’S OBLIGATION UNDER THIS WARRANTY SHALL BE LIMITED TO REPAIR OR PROVIDING REPLACEMENT OF PARTS ONLY THE MAXIMUM CLAIM \ENTERTAINED BY NU REPUBLIC WILL BE SUBJECT TO MAXIMUM RETAIL PRICE OF THE PRODUCT OR PURCHASE PRICE (AS PER INVOICE) WHICH EVER ONE IS LOWER For detailed terms and conditions please visit our website www.nurepublic.co or mail us at hello@nurepublic.co. We are also reachable on our Helpline Number: +91 88262 57630. Working Hours: Monday to Friday 10:00 AM- 5:30 PM (Except national and public holidays) In event of any unforeseen circumstances, there is unavailability of certain spare parts, prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs

References

Read User Manual Online (PDF format)

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