NU REPUBLIC 2024 Extreme Earphone Earbuds Bluetooth Wireless User Manual

June 15, 2024
Nu Republic

NU REPUBLIC 2024 Extreme Earphone Earbuds Bluetooth Wireless

Product Specifications:

  • Product Name : Nu Republic Epic Extreme Quad Mic ENC True Wireless Earphones
  • Playtime : Up to 72 hours*
  • Stand-by Time: Up to 315 hours
  • Connectivity: Bluetooth
  • Warranty : 6 months from the date of original purchase or 12 months from the date of import, whichever is earlier

Product Usage Instructions

Getting Started:

  1. Take the device out of the box and remove the protective casing.
  2. Ensure the battery is fully charged before using it for the first time.
  3. If the device does not power on, connect the charger to charge the device.

Charging Instructions:

  1. Plug the USB cable into an adaptor or your PC.
  2. Plug the power adaptor into an electrical socket.
  3. Connect the charger to the device and wait for it to fully charge.
  4. Once fully charged, remove it from the charging adaptor/PC.

Connecting Your Product:

  1. Turn on the Bluetooth function on your mobile phone.
  2. Scan and select the product name (NuR_epic extreme).
  3. Wait for pairing, and your device will be connected successfully.
  4. It will be automatically connected and saved for pairing next time.

Warranty Terms and Conditions:

  1. Read the user manual carefully for warranty information.
  2. Contact the customer care helpline for warranty details.
  3. The warranty is valid for 6 months from the original purchase date or 12 months from the import date, whichever is earlier.
  4. Proof of purchase/invoice is required for warranty claims.
  5. Nu Republic will repair or replace defective products during the warranty period.
  6. The customer is responsible for bringing the product to Nu Republic service location at their own risk and expense.

Frequently Asked Questions (FAQ):

  • Q: How long is the warranty period for Nu Republic Epic Extreme Quad Mic ENC True Wireless Earphones?
    A: The warranty is valid for 6 months from the original purchase date or 12 months from the import date, whichever is earlier.

  • Q: How do I connect my earphones to my mobile phone?
    A: Turn on Bluetooth on your mobile phone, scan, and select the product name (NuR_epic extreme) to pair successfully.

what’s in the box

your Nu Republic epic extreme quad mic ENC true wireless earphones come in premium packaging comprising of the earphones, charging wire and a user manual. getting started with Epic Extreme take the device out of the box and remove the protective casing. before using it for the first time, ensure that the battery is fully charged. if the device does not power on, please connect the charger to charge the device. on a full charge, Epic Extreme provides a 72 – hours* of playtime and has a standby time of up to 315 hours.

note: it’s advisable to use accessories attached to the products.

  • plug the USB cable into an adaptor or your pc. plug the power adaptor into an electrical socket.
  • plug the charger to the device and wait for it to fully charge. once the battery is fully charged, remove it from the charging adaptor/pc

How to use

Epic Extreme – features voice assistance with built-in touch controls to give you complete control on your fingertips!

  • answer/hang up: to answer a call single tap the right/left earbuds
  • reject incoming calls: to reject a call long press right/left earbuds
  • pause/play: to play/pause tap one time left/right earbuds
  • next song: tap right earbuds 3 times
  • previous song: tap left earbuds 3 times
  • volume increase: to increase volume tap the right earbud twice
  • volume decrease: to decrease volume tap left earbud twice
  • game mode: to switch to game mode press 5 seconds left/right earbuds
  • voice assistant: to activate voice assistant tap 2~3 times left/right earbuds

Warranty Terms and Conditions Understanding the warranty

  1. Nu Republic thanks you for showing confidence in our products and becoming our valued customers.
  2. to ensure a delightful product experience, Nu Republic recommends reading the user manual carefully and contacting our customer care helpline to understand the product warranty period and conditions.
  3. Nu Republic warrants that the product at the time of its original purchase free of defects in material and workmanship

This warranty is subject to the following terms:

  1. the warranty is given only to the original purchaser of the product.
  2. the warranty will be applicable for 6 months from the date of original purchase or 12 months from date of import as mentioned in the import sticker on the box whichever is earlier.
  3. the customer has to present proof of purchase/invoice for claiming any warranty.
  4. for the entire warranty period, nu Republic or its authorized representative will at their discretion repair or replace defective products. repair or replacement may involve the use of the same or equivalent reconditioned unit.
  5. nu republic will return the repaired product or can replace it with another same or equivalent product to the customer in full working condition. all replaced & faulty parts or components will become the property of Nu Republic.
  6. the details of the service locations can be taken from our service helpline, it is the responsibility of the customer to bring the product to the nu republic service location at his/her own risk and expense.
  7. for any product repaired or replaced during the warranty period, the repaired or replaced product shall continue to be within a period of the original product.
  8. for any product repaired or replaced during the warranty period, the repaired or replaced product shall continue to be within the warranty period for the remaining time of the original warranty period of the original product.
  9. in case a service center is not available at the customer’s location, the customer will have to courier the product to the nearest world service center at his own cost.
  10. way courier cost from the customer end to service centers would be borne by the customer & Nu Republic will bear the return courier/ shipment delivery cost from the service center to customers across all regions.

who pays for what

nu republic will pay all labor and material expenses for all repairs covered by the warranty. the customer is responsible for transporting the product for repair or arranging for its transportation and for payment of any initial shipping charges. nu Republic will pay the return shipping charges if repairs are covered by the warranty.

The warranty will not be applicable under the following circumstances :

the product code /serial number or warranty seal has been removed, erased defaced altered or is illegible
deterioration of the product due to normal wear and tear
use other than by the user manual rough handling. ingression of /exposure to any kind of liquid(water, sweat, beverages, oils, etc.), exposure to moisture, dampness or exposure to extreme environmental conditions corrosion, unauthorized repairs, unauthorized spare parts usage accidents, forces of nature or other actions beyond reasonable control of nu republic unless the defect was caused directly by defects in material or workmanship. the warranty will also not cover any physical damage to the surface of the product but not limited to scratches on the body parts.
as defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the casing or any evidence of tampering or the product is used for equipment other than for which it is certified.

Intended use/liability

nu republic does not accept any liability for any damage arising out of misuse of the product as prescribed by this user manual.

Process To be Followed to Claim Warranty

  • The customer will raise an escalation by mailing hello@nurepublic.co or calling the helpline +91 88262 57630.
  • The customer will ship the product, the accessories, the original box, and the original sales invoice.
  • The After Sales Service Centre will receive the product and check the product for any abuse, damage, scratches, breakages wear, and tear.
  • Once approved, the Authorized Service Centre will send a repaired/ replacement product Free of Cost to the customer.
  • In the absence of the same product, a similar product may be offered to the customer

General Terms

  • FOR ANY CLAIM UNDER THE WARRANTY IS SUBJECT TO NOTIFICATION TO NU REPUBLIC FOR THE ALLEGED DEFECT WITHIN A REASONABLE TIME OF  IT OCCURRENCE AND IN NO EVENT NOT LATER THAN THE EXPIRY OF THE WARRANTY PERIOD.
  • NU REPUBLIC / AUTHORIZED PARTNER WILL NOT BE RESPONSIBLE FOR ANY KIND OF LOSSES – DIRECT OR INDIRECT RESULTING FROM ANY LOSS OF CUSTOMER DUE TO NON-FUNCTIONING. NU REPUBLIC’SOBLIGATION UNDER THIS WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF PARTS ONLY THE MAXIMUM CLAIMENTERTAINED BY NU REPUBLIC WILL BE SUBJECT TO THE MAXIMUM RETAIL PRICE OF THE PRODUCT OR PURCHASE PRICE (AS PER INVOICE) WHICH EVER ONE IS LOWER.
  • For detailed terms and conditions please visit our website www.nurepublic.co or mail us at hello@nurepublic.co. We are also reachable on our Helpline Number: +9188262 57630.
  • Working Hours: Monday to Friday 10:00 AM- 5:30 PM (Except national and public holidays)
  • In event of any unforeseen circumstances, there is unavailability of certain spare parts, prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs

References

Read User Manual Online (PDF format)

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