NU REPUBLIC Urban 2 True Wireless Earphones User Manual
- June 15, 2024
- Nu Republic
Table of Contents
NU REPUBLIC Urban 2 True Wireless Earphones
Product Information
Specifications:
- Product Name: Nu Republic Urban 2 True Wireless Earphones
- Playtime: Up to 35 hours*
- Stand-by Time: Up to 300 hours
- Features: Voice assistance, touch controls
- Warranty Period: 6 months from the date of original purchase or 12 months from the date of import
Product Usage Instructions
Getting Started:
- Take the device out of the box and remove the protective casing.
- Ensure the battery is fully charged before first use. If the device does not power on, connect the charger.
- Plug the USB cable into an adaptor or PC, then into an electrical socket to charge the device.
- Remove the device from the charging adaptor/PC once fully charged.
Connecting Your Product:
- Enable the Bluetooth function on your mobile phone.
- Scan and select the product name (NuR_urban 2) for pairing.
- Wait for a successful pairing, and the device will be connected.
Using Your Product:
- Answer/Hang Up: Single tap on right/left earbuds
- Reject Incoming Calls: Long press on right/left earbuds
- Pause/Play: Tap once on the left/right earbuds
- Next Song: Tap right earbud twice
- Previous Song: Tap left earbud twice
- Volume Increase: Tap the right earbud three times
- Volume Decrease: Tap left earbud three times
- Voice Assistant: Tap left/right earbuds 2-3 times to activate the voice assistant
FAQ (Frequently Asked Questions)
-
Q: How long is the warranty period for Nu Republic Urban 2 True Wireless Earphones?
A: The warranty period is 6 months from the date of original purchase or 12 months from the date of import, whichever is earlier. Make sure to keep proof of purchase/invoice for any warranty claims. -
Q: How can I contact customer care for warranty-related queries?
A: You can contact our customer care helpline for any warranty-related queries. Refer to the user manual for contact details.
What’s In The Box
your Nu Republic Urban 2 true wireless earphones come in premium packaging comprising of the earphones, charging wire, and a user manual.
Getting Started With Urban 2
take the device out of the box and remove the protective casing. before using
it for the first time, ensure that the battery is fully charged. if the device
does not power on, please connect the charger to charge the device.
on a full charge, urban 2 provides a 35 – hours* playtime and has a standby
time of up to 300 hours.
Note: it’s advisable to use accessories attached to the products.
- plug the USB cable into an adaptor or your PC. Plug the power adaptor into an electrical socket.
- plug the charger into the device and wait for it to fully charge.
- once the battery is fully charged, remove it from the charging adaptor/pc .
How to connect your product
- use the BT function of the mobile phone, scan and select the product name (NuR_urban 2) then wait for pairing and your device will get connected successfully
- it will be automatically connected and saved to pair next time.
How to use
urban 2 features voice assistance with built-in touch controls to give you complete control on your fingertips!
- Answer/hang up: to answer a call single tap the right/left earbuds
- Reject incoming calls: to reject a call long press right/left earbuds
- Pause/play: to play/pause tap one time left/right earbuds
- Next song: tap right earbuds 2 times
- Previous song: tap left earbuds 2 times
- Volume increase: to increase volume tap the right earbud three times
- Volume decrease: to decrease volume tap the left earbud three times
- Voice assistant: to activate voice assistant tap 2~3 times left/right earbuds
Warranty Terms And Conditions
Warranty Terms And Conditions Understanding The Warranty
- Nu Republic thanks you for showing confidence in our products and becoming our valued customers.
- To ensure a delightful product experience, Nu Republic recommends reading the user manual carefully and contacting our customer care helpline to understand the product warranty period and conditions.
- Nu Republic warrants that the product at the time of its original purchase is free of defects in material and workmanship.
This warranty is subject to the following terms:
- The warranty is given only to the original purchaser of the product.
- The warranty will be applicable for 6 months from the date of original purchase or 12 months from the date of import as mentioned in the import sticker on the box whichever is earlier.
- The customer has to present PROOF of PURCHASE/invoice for claiming any warranty.
- For the entire Warranty Period, Nu Republic or its authorized representative will at their discretion repair or replace defective products. Repair or replacement may involve the use of the same or equivalent reconditioned unit.
- Nu Republic will return the repaired product or replace it with another same or equivalent product to the customer in full working condition. All replaced & faulty parts or components will become the property of Nu Republic.
- The details of the service locations can be taken from our service helpline, It is the responsibility of the Customer to bring the product to the Nu Republic Service Location at his/her own risk and expense.
- For any product repaired or replaced during the warranty period, the repaired or replaced product shall continue to be within a period of the original product.
- For any product repaired or replaced during the warranty period, the repaired or replaced product shall continue to be within the warranty period for the remaining time of the original warranty period of the original product.
- In case a service center is not available at the customer’s location, the customer will have to courier the product to the nearest NuWorld Service Centre at his own cost.
- One-way courier cost from the Customer end to the Service centers would be borne by the Customer & Nu Republic will bear the return courier/ shipment delivery cost from the Service center to Customers across all regions.
Who Pays for What
Nu Republic will pay all labor and material expenses for all repairs covered
by the warranty. The customer is responsible for transporting the product for
repair or arranging for its transportation and for payment of any initial
shipping charges. Nu Republic will pay the return shipping charges if repairs
are covered by the warranty.
The warranty will not be applicable under the following circumstances:
- The product code/serial number or warranty seal been removed, erased defaced altered, or is illegible
- Deterioration of the product due to normal wear and tear
- Use other than under the user manual rough handling. ingression of/exposure to any kind of liquid(water, sweat, beverages, oils, etc.), exposure to moisture, dampness, or exposure to extreme environmental conditions corrosion, unauthorized repairs, unauthorized spare parts usage accidents, forces of nature, or other actions beyond reasonable control of Nu Republic unless the defect was caused directly by defects in material or workmanship.
- The warranty will also not cover any physical damage to the surface of the product but is not limited to scratches on the body parts.
- As defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the casing or any evidence of tampering or the product is used for equipment other than for which it is certified.
INTENDED USE/LIABILITY
Nu Republic does not accept any liability for any damage arising out of misuse
of the product as prescribed by this User Manual.
Process To be Followed to Claim Warranty
- The customer will raise an escalation by mailing [email protected] or calling our helpline at +91 88262 57630.
- The customer will ship the product, the accessories, the original box, and the original sales invoice.
- The After Sales Service Centre will receive the product and check the product for any abuse, damage, scratches, breakages wear, and tear.
- Once approved, the Authorized Service Centre will send a repaired/replacement product Free of Cost to the customer.
- In the absence of the same product, a similar product may be offered to the customer.
General Terms
- ANY CLAIM UNDER THE WARRANTY IS SUBJECT TO NOTIFICATION TO NU REPUBLIC FOR THE ALLEGED DEFECT WITHIN A REASONABLE TIME OF IT OCCURRENCE AND IN NO EVENT NOT LATER THAN THE EXPIRY OF THE WARRANTY PERIOD.
- NU REPUBLIC/AUTHORIZED PARTNER WILL NOT BE RESPONSIBLE FOR ANY KIND OF LOSSES – DIRECT OR INDIRECT RESULTING FROM ANY LOSS OF CUSTOMER DUE TO NON-FUNCTIONING. NU REPUBLIC’S OBLIGATION UNDER THIS WARRANTY SHALL BE LIMITED TO REPAIR OR PROVIDING REPLACEMENT OF PARTS ONLY THE MAXIMUM CLAIM ENTERTAINED BY NU REPUBLIC WILL BE SUBJECT TO THE MAXIMUM RETAIL PRICE OF THE PRODUCT OR PURCHASE PRICE (AS PER INVOICE) WHICHEVER ONE IS LOWER
- For detailed terms and conditions please visit our website www.nurepublic.co or mail us at [email protected]. We are also reachable on our Helpline Number: +91 88262 57630.
- Working Hours: Monday to Friday 10:00 AM- 5:30 PM (Except national and public holidays)
- In the event of any unforeseen circumstances, there is unavailability of certain spare parts, prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution instead of repairs