winco EPG-1C Single Panini Grill Instruction Manual

: June 15, 2024
: WINCO

Table of Contents

winco EPG-1C Single Panini Grill
Product Information
Product Usage Instructions
Specification
Important For Future Reference
Introduction
Package Contents
Function and Purpose
Important Safeguards
Caution Before Using Appliance
Operation
Season the Surface for Best Results
Cleaning & Maintenance
Features, Wiring Diagram
Safety & Troubleshooting
Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

winco EPG-1C Single Panini Grill

winco-EPG-1C-Single-Panini-Grill-Product

Product Information

Specifications:

Model: EPG-1C
Description: Single Panini Grill, Ribbed Plates
Voltage: 120V ~ 60Hz
Power/Wattage: 1750W
Amperage: 14.5A
Dimensions: 16-1/8L x 14-3/4D x 9-3/4H
Grill Surface: (1) 14W x 12D

Product Usage Instructions

Before Operating:
Before operating the Single Panini Grill, ensure that you have read and understood all safety instructions provided in the manual.

Installation:

Remove all packaging materials and tape from the unit.
Clean any glue residue left over from the plastic or tape.
Place the unit in the desired position and height.
Save the original box and packaging for future use if services are needed.

Usage:
This unit is intended for commercial food-service operations only. Clean and dry all surfaces thoroughly before using the equipment to prevent food contamination. Follow proper grilling procedures for a wide variety of grilling applications.

Cleaning:
Refer to the manual for detailed cleaning instructions. Regular cleaning of the grill surfaces is essential to maintain hygiene standards in your commercial kitchen.

Maintenance:
For maintenance and repair, always consult a factory-authorized service provider. Follow the service setup arrangement before attempting any maintenance or repair tasks.

FAQ

Q: Can this equipment be used for household purposes?
A: No, this equipment is designed, built, and sold for commercial use only.
Q: What should I do if I encounter glue residue on the unit?
A: Clean any glue residue left over from the plastic or tape before using the equipment.

Specification

Model| Description – Electric Grills| Voltage ~ Hz| Power/W| Amperage| Dimensions
---|---|---|---|---|---
Grill Surface

EPG-1C

|

Single Panini Grill, Ribbed Plates

|

120V ~ 60Hz

|

1750W

|

14.5A*

| (1) 14″W x 12″ D
Unit Overall
16-1/8″L x 14-3/4″D x

9-3/4″H

One (1) dedicated 20 Amp circuit with a single outlet is required for each grill head.
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO® commercial equipment. WINCO takes pride in the quality of its products. When used as intended and with proper care and maintenance, you will experience years of reliable operation from this equipment. To ensure the best results, you must read and follow the instructions in this manual carefully. It’s important to save these instructions for future reference.

Important For Future Reference

Please complete the following information and retain this manual for the life of the product. This information is required for Warranty Service and/or parts. Please for more information on your Warranty and How to Register.

Model Number EPG-1C
Serial Number EPG1C010000001
Date Purchased

WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE, INJURY, OR DEATH. READ THE INSTALLATION, OPERATION, AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
CAUTION: THESE MODELS ARE DESIGNED, BUILT, AND SOLD FOR COMMERCIAL USE ONLY. IF THESE MODELS ARE POSITIONED SO THE GENERAL PUBLIC CAN USE THE EQUIPMENT, MAKE SURE THAT CAUTION SIGNS, WARNINGS, AND OPERATING INSTRUCTIONS ARE POSTED NEAR EACH UNIT SO THAT ANYONE USING THE EQUIPMENT WILL USE IT CORRECTLY AND NOT INJURE THEMSELVES OR HARM THE EQUIPMENT.
WARNING: A FACTORY-AUTHORIZED SERVICE PROVIDER SHOULD HANDLE ALL MAINTENANCE AND REPAIR. BEFORE DOING ANY MAINTENANCE OR REPAIR, FOLLOW THE SERVICE SETUP
ARRANGEMENT.

Introduction

Congratulations on the purchase of your WINCO® countertop equipment. Please take the time to carefully read through this manual to ensure the machine is operated and maintained properly, to ensure the best possible performance from this product for many years.

WINCO will not accept liability if:

The instructions in this manual have not been followed correctly.
Non-authorized personnel have tampered with the machine.
Non-original spare parts are used.
The machine has not been handled and cleaned correctly.
There is no use damage to the unit.

Package Contents

All units come with an Operating Instruction Manual and the following:

EPG-1C Single Panini Grill
Removable Catch Tray
Cleaning Brush

WINCO® prides itself on quality and service, ensuring that at the time of packing, all products are supplied fully functional and free of damage. Should you find any damage as a result of freight, please contact your WINCO® dealer immediately.

Unpacking the Equipment

Dispose of all packaging materials in an environmentally responsible manner.
Remove all packing materials and tape, as well as any protective plastic and cardboard from the unit.
Clean any glue residue left over from the plastic or tape.
Place the unit in the desired position and height.

Save the original box and packaging for use in packaging and shipping the equipment if services are needed.

Function and Purpose

This unit is intended to be used in commercial food-service operations only. It is not intended for household, industrial, or laboratory use.
Before using this equipment all surfaces should be cleaned and dried thoroughly (see “Cleaning” section). Failure to clean surfaces before using the unit could cause food contamination.
This unit is a medium-duty appliance capable of a wide variety of grilling applications.

NOTE
Please remember that this manual and the warning labels do not replace the need to be alert, to properly train and supervise operators, and to use common sense when using this equipment.

Important Safeguards

To ensure safe installation and operation, please carefully read and understand the following statements.
Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of this equipment bear the responsibility to make certain that this equipment is used properly and safely and to strictly follow all of the instructions contained in this manual and the requirements of local, state, or federal law.
Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately trained and supervised, and have read and understood this manual.
Owners should also ensure that no customers, visitors, or other unauthorized personnel come in contact with this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the function of this equipment.
If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an experienced supervisor.

Safety Warnings

This manual contains several precautions to follow to help promote the safe use of this equipment.
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury or death. Read the installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.

FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WARNING
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read these installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
TO PURCHASER
Contact your local gas supplier and ask for instructions in the event the user smells gas. This information should be posted in a prominent location.
CAUTION
This appliance is hot when in use. Do not let bare skin touch hot surfaces! Always keep flammable/combustible materials such as curtains, napkins, flammable cleaners, etc., away from the unit.
WARNING
Power must be disconnected at the power source before cleaning, or performing any service procedure or repairs.

Warning
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury or death. Read all instructions thoroughly before installing or servicing this equipment.

Caution Before Using Appliance

Read all instructions carefully. Do not use this appliance for anything other than its intended use.
Do not touch surfaces that may be hot – be sure to always use handles or knobs.
Unplug from the outlet when not in use, before installing or when removing parts, and before cleaning. DO NOT CLEAN THE UNIT WHEN IT IS HOT. DO NOT pull by the cord to disconnect.
To protect against the risk of electrical shock, do not immerse the appliance, cord or plug in water or other liquids.
WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the unit. The liquid inside the unit could cause an electrical shock.
- Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock. Do not use the unit if the power cord is damaged or has been modified.
Do not use an adapter or extension cord. Do not remove the ground.
Do not operate this device or any other electrical equipment with a damaged cord or plug, or after the unit malfunctions, is dropped or is damaged in any manner. Return to the nearest WINCO® Authorized Service Center for examination, repair, and/or adjustment.
The use of accessory attachments not recommended by WINCO® may cause fire, electric shock or injury.
Not intended for outdoor installation.
Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
Do not run the power cord under carpeting, runners, or in high-traffic areas to avoid a tripping hazard.
WARNING
Burn Hazard.
The grill plate surfaces and outside covering/containment unit may become HOT after use.
USE CAUTION WHEN TOUCHING THE UNIT.
Do not place on or near a heat source.
This appliance should always be on a stable, steady, non-slip countertop or table, away from flammables or water sources.
This appliance is not intended for use by individuals (including children) with reduced or impaired physical, sensory, or mental capabilities, or lack of experience or knowledge unless they have been given proper supervision or instruction concerning the use of this appliance by a person responsible for their safety.
Children should be supervised at all times to ensure that they do not play with or near this appliance.
Do not store any item on top of this unit when in operation.
Never place easy-to-burn or melt materials in, on or near the unit, such as paper, cardboard, plastic, etc. Make sure all packing material has been removed before using.
NOTE: A SUITABLE GREASE-COLLECTING MEANS MUST BE IN PLACE BEFORE OPERATING THE GRILL.

WARNING

Fire Hazard.
Correct installation precautions, procedures, and regulations must be followed. Operation and safety training is necessary for all users of this equipment.

Proper Grounding
This machine is provided with a three-pronged grounding plug. The outlet to which this plug is connected must be properly grounded. If the receptacle is not the proper grounding type, contact an electrician. DO NOT, under any circumstances, cut or remove the third ground prong from the power cord or use any adapter plug.

Operation

Upon first use, the grill may omit a metallic burning odor. This is normal and the odor will dissipate with use.

Make sure the unit is on a level surface and a catch-tray is in place.
Plug the power cord into a receptacle, turn the POWER switch to the ON position, and set the thermostat dial to the appropriate cooking temperature.
Allow the grill plates to heat up. The HEAT indicator should light up when on and turn off when the temperature is reached.
Lift on the handle to open, place food to cook on the bottom grill plate, and pull down on the handle to lower the top plate on top of the food.
Once the food is grilled to the required doneness, raise the top grill plate to remove it.
After each time the grill is loaded, it is recommended to push excess grease and food particles into the catch tray using a nylon bristle brush or coarse rag (DO NOT use a steel bristle brush). If necessary, empty the grease from the catch tray before continuing to grill.
Turn the POWER switch to the OFF position to turn off when not in use. ALLOW TO COOL BEFORE CLEANING.

Season the Surface for Best Results

All panini/sandwich grills have a cast iron cooking surface. Once the cooking surface has been cleaned thoroughly, it should be seasoned with (vegetable) oil to prevent food from sticking. Before and after each use, thoroughly clean and season the cooking surface by heating in the following manner:

Turn the POWER switch to the “ON” position and adjust the temperature control dial (B) to 350° F.
Using a CLEAN CLOTH, spread a thin film of (vegetable) oil over the grill cooking surface and leave on the hot grill for at least 30 minutes.
Carefully remove the excess oil and wipe clean. Repeat steps 2 and 3 before and after each use.

EVEN WITH PROPER SEASONING, FOOD MAY STICK TO THE GRILL COOKING SURFACE UNTIL THE GRILL PLATE IS “BROKEN IN”. USE A MEDIUM-HARD STAINLESS STEEL BRUSH TO REMOVE REMAINING FOOD PIECES. Before

CAUTION: HOT!

CAUTION
The unit will be HOT after use! Let cool before cleaning.

CAUTION: ELECTRIC SHOCK!

WARNING

Electrical Shock Hazard.
Keep water and other liquids from entering the inside of the unit. The liquid inside the unit could cause an electrical shock.

Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock. Do not use unit if power cord is damaged or has been modified.

Cleaning & Maintenance

Before using this equipment it must be cleaned and dried thoroughly. Clean all surfaces before use. Failure to clean surfaces before using the unit could cause food contamination.

ALWAYS unplug the grill before cleaning
DO NOT use any cleaning fluids that can be harmful to humans.
DO NOT hose down, immerse or pressure wash any part of the grill, excluding the catch tray.
NEVER use a scrubber pad, steel wool, or abrasive material to clean the grill.
NEVER spray any type of cleaning solution directly onto the unit. Spray on a soft cloth and wipe the unit clean.

Always disconnect or unplug the electrical power from the grill before cleaning.

Recommended cleaning
It takes very little time and effort to keep the grill clean and performing at top efficiency. If grease is permitted to accumulate, it will form a gummy cake and then carbonize into a hard substance that is extremely difficult to remove. To prevent this condition, please follow the cleaning steps below:

Part| Required Action|

Frequency

---|---|---
Cast Iron Plates| Scrape the grill to remove excess oil/fat and food – a cleaning brush is provided. The included catch tray can be used to catch scrapings.

If there is an accumulation of burned fats and food, the grill should be thoroughly scoured and re-seasoned. Use pumice or grill stone, while the grill is warm, to remove excess fat and food.

do not use steel wool because of the danger of steel slivers getting into the food.

| After Each Use
Body| Use a clean cloth and a non-abrasive cleaner to clean the stainless steel body of the grill. Wipe the polished areas with a soft cloth.

Avoid spraying any cleaner into the controls or switches of the unit.

| Daily
Controls| The unit should be turned off when not in use.

It is recommended that the unit also be unplugged.

Use a clean cloth to wipe down any controls and/or knobs

| Daily
Catch Tray| Once the unit has cooled, remove the catch tray and discard the waste, debris, and crumbs.

Caution: If the catch tray is permitted to fill too high, the excess grease will run out of the overflow hole at the front of it.

The catch tray/drawer is removed by pulling forward. use caution WheN fIlled WIth hot GReAse!

The catch tray is dishwasher-safe.

| Per Use or at least Daily

NOTE:
Proper cleaning instructions must be followed; otherwise, the operation of the unit may be seriously impaired. Do not wash parts in an automatic dishwasher.

WINCO-authorized service personnel must perform any other servicing.

Features, Wiring Diagram

ModelEPG-1C

UPPER GRILL HANDLE BAR Lower and raise the grill plate(s).
THERMOSTAT CONTROL DIALS Set or adjust the temperature of the corresponding right or left side of the grill plate. The numbers on the dial correspond with the grill plate temperature. The “0” position is off.
POWER ON/OFF SWITCHES Separate switches turn power to the unit on/off for the corresponding left or right side.
TEMPERATURE READY LIGHT This light indicates that the element is heating. Once the temperature has been reached the light will go out. The unit will continue to maintain heat and temperature with light cycling on and off.
This is not an “ON/OFF” light.
BOTTOM (RIbbed) GRIll plAte
top (RIbbed) GRIll plAte
Side vents
Feet One on each corner under the unit
HINGE Allows the plate to adjust to the height of the food

$winco-EPG-1C-Single-Panini-Grill-Fig- $3$$

Wiring Diagram

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Safety & Troubleshooting

A WINCO® Approved Service Technician should carry out repairs if necessary. Do not remove any components or service panels on this product.
If the power cord is damaged, it must be replaced by a WINCO Approved Service Technician to avoid a hazard.

Service and Repair

There are no user-serviceable parts within this appliance.
To avoid serious injury or damage, never attempt to repair the unit yourself.
To initiate warranty service contact: support@wincous.com or call: 973-295-3899.
DO NOT send the unit to WINCO without first contacting our customer service department.
See the “Limited Warranty” section for details.

Troubleshooting
If your WINCO Panini Grill does not operate, please check the following before placing a service call.

Problem

| Might be caused by|

Course of ActIoN

---|---|---
Grill not working| Power supply| Check power source
The power switch has not been turned on| Check that the unit is correctly plugged in and turned on
Plug/cord, set, or external wiring is damaged| Call Winco to make service arrangements through their service provider network
Internal wiring fault| Call Winco to make service arrangements
The indicator light is on, but the unit is not heating up| Faulty elements| Call Winco to make service arrangements
Operation of thermostat

All thermostats are not turned on

| Ensure the thermostat is set correctly and that the temperature select knob is firmly secured to the thermostat shaft (not spinning independently)
Faulty thermostat| Call Winco to make service arrangements
Indicator light is Not on, but the unit is heating up| The indicator bulb has burned out| Call for service. Replace the indicator light
The cooking surface is heating up too slowly| Carbon build-up| Ensure that the plates are kept clean and free from carbon buildup/debris
Thermostat setting| Ensure the thermostat is set correctly and that the temperature select knob is firmly secured to the thermostat shaft (not spinning independently)
Faulty elements| Call Winco to make service arrangements
Food sticking| Carbon build-up| Ensure that the plates are kept clean and free from carbon buildup/debris
Not seasoned| Season grill, see Operating Instructions

Limited Warranty

WINCO® warrants to the original purchaser of new equipment that said equipment, when installed under our instructions within North America and subjected to normal use, is free from defects in material or workmanship for 1 year. The labor warranty is one year from the original installation or 18 months from the actual factory shipment date, whichever date occurs first.

THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO THE BUYER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, fire, normal wear, improper set up, and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed and digitally signed Installation/Warranty Registration has been received by WINCO within 30 days from the date of installation.

Warranty Service

To initiate warranty service contact: support@wincous.com or call: 973-295-3899
DO NOT send the unit to WINCO® without first contacting our customer service department.

Register Online At:

http://support.wincous.com.
Proof of purchase is required to extend the warranty more than 1 year from the date of shipment from the factory.

THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER. WINCO® NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SAID EQUIPMENT.

Limited Warranty
Examples of items not covered under warranty, but not limited to just these items: