LG SuperSign Q Manager User Manual

SuperSign Q Manager
User Manual

LG SuperSign Q-Manager

LG SuperSign Q-Manager is software that manages queues registered in the LG SuperSign CMS’s queue system. LG SuperSign Q-Manager can be used to issue, call, recall, and reset queues.

System Requirements

Please check the system requirements to smoothly use the system.

Installing and Uninstalling LG SuperSign Q-Manager

How to Install
Double-click the installation file: LG SuperSign Q-Manager_Setup.exe.

1. Select the installation language.

2. Read the contents, and click the button.

3. Read the Licence Agreement, and click the button.

4. Select the configuration of the software installation.
   Additional components can be selected to be installed with LG SuperSign Q-Manager.
   In order for LG SuperSign Q-Manager to function properly, .Net Framework v4.6 or later must be installed on your system. If it is already installed, you can exclude it from the selection.

5. Select the folder where you want to install LG SuperSign Q-Manager, then click the button.

6. Once the installation is complete, click the button to finish the setup.

NOTE

• Microsoft Windows .Net Framework 4.6 or later is required for LG SuperSign Q-Manager to function properly.
• When LG SuperSign Q-Manager is being installed, it checks the environment and installs the framework together if necessary.

How to Delete

• To uninstall LG SuperSign Q-Manager from your computer, select Start Control Panel Install/Uninstall a Program.

WARNING

• In order to uninstall LG SuperSign Q-Manager, please use the uninstaller provided by LG SuperSign Q-Manager.

Launching LG SuperSign Q-Manager
To launch LG SuperSign Q-Manager, double-click the LG SuperSign Q-Manager icon on your computer’s desktop.

Getting Started with LG SuperSign Q-Manager

LG SuperSign Q-Manager’s connection feature is described below.

1. Double-click the LG SuperSign Q-Manager icon to run the program.
   • The screen program connection screen appears.

Screen Layout and Features

[Not Connected]: Your system is not connected to the LG SuperSign CMS server.

Connecting to the Server

1. Enter the URL of the LG SuperSign CMS server.
   • General connection: http://ip:port
   • Encrypted connection: http://ip:port

2. Select whether to start automatically.
   • When this option is selected, it switches to the main screen.

3. Click the [Connect] button.

Configuring the Queue

You can configure settings to register/delete/reset/set default queues in LG SuperSign Q-Manager.
Screen Layout and Features

Adding a Queue

1. Please enter a valid queue code registered in LG SuperSign CMS.
2. Click the [Add] button.
3. The list will be updated when the addition is complete.

Resetting a Queue

1. Click the Reset button to reset the queue.
2. Click the Reset button in the pop-up to confirm reset.
3. The queue is reset.

Deleting a Queue

1. Click the Delete button to delete the queue.
2. Click the Delete button in the pop-up to confirm.
3. The list will be updated when the deletion is complete.

Setting a Queue as Default

1. Select the queue you want to set as the default.
2. Click the [Start] or [Close] button.

NOTE

• Queue code
  – Indicates the code of the queue registered in the queue system of LG SuperSign CMS.
  – Each queue has three permission codes: Issue, Call, Call/Issue.

• If permission for a queue is not granted, the queue is marked (Unauthorised) and cannot be selected as the default.

• The Reset button is only enabled for queues for which the Issue permission is granted.

Queue Main Screen

You can issue/call/recall queues registered in LG SuperSign Q-Manager.
Screen Layout and Features

[Queue]: Set up the queue.
[Printer]: Set up the printer
[Information]: Check the information of your LG SuperSign Q-Manager
[Disconnect]: Disconnect from the currently connected CMS server
5| [Waiting]| Displays the number of items waiting in the selected queue.
6| [Last call]| Displays the last called value in the selected queue.
7| [Last issued]| Displays the last issued value in the selected queue.
8| [New]| Issue a new item.
9| [Call]| An item is called if the selected queue is a single queue.
For multiple queues, the queue is shown in 11-1 as a waiting queue, and waiting items are displayed in 11. Call an item 11-2 by clicking it.
10| [Recall]| The queue is shown in 11-1 as a recall queue, and called items are displayed in 11. Recall an item 11-2  by clicking it.
11| Queue Item| Queue items are displayed when calling multiple queues and recalling single/multiple queues.
12|  (Pin)| Set whether to pin the Q-Manager window on the top.
13|  (Minimise)| Minimise the Q-Manager window.
14|  (Close)| Close the Q-Manager window.

NOTE

• Queue Type
  – In a single queue, a queue item can be called in the order in which it was issued.
  – In multiple queues, queue items can be called randomly, regardless of the order in which they were issued.

• The New button is only enabled for queues for which the Issue permission is granted.

• The Call button is only enabled for queues for which the Call permission is granted.

• When there is no item waiting, the Call button is disabled.

Waiting List

This menu is used to show the waiting list of the queue selected in LG SuperSign Q-Manager.
Screen Layout and Features

Settings → General

This menu is used to configure general settings in LG SuperSign Q-Manager.
Screen Layout and Features

screen.
4| [Release Note]| Check LG SuperSign Q-Manager’s release notes.
5| [Close]| Close the General Settings window.

Settings → Printer
This menu is used to set up the printer for LG SuperSign Q-Manager.
Screen Layout and Features

Q-Manager, KDS Manager, or API.
8| [Close]| Close the Printer Settings window.

Setting up a Printer

1. Enable the printer.
2. Select the printer you wish to use from the list of printers.
3. Select and set the print format.
4. Select whether to allow a remote printer.

Tray Icon
The tray icon ( ) can be used to set up your LG SuperSign Q-Manager.

information, and more.
[Exit]| Shut down LG SuperSign Q-Manager completely.

Checking the Version

1. Click [Information] on the tray icon.
2. Check the information of your LG SuperSign Q-Manager.

NOTE

• Clicking the Close button in the LG SuperSign Q-Manager window only closes the screen and does not shut down the program completely. To shut down the program completely, click the [Exit] button on the tray icon.

Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

http://partner.lge.com

References

• LG B2B Partner Portal
• LG Open Source

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