Motorola MBP70SN Touchless Thermometer Instruction Manual

June 8, 2024
Motorola

USER’S GUIDE

Smart Touchless Forehead

Smart Touchless Forehead Thermometer
Model: MBP70SN

Welcome…

to your new Motorola MBP70SN Smart Touchless Forehead Thermometer!
Thank you for purchasing your new Motorola MBP70SN Smart Touchless Forehead Thermometer.
The thermometer has been carefully developed to make accurate, safe, fast and contact-free human body temperature measurements (at a distance of 0 to 5 cm (0 to 2 inches)) on the forehead and object temperature measurements.

The reference body site is “core” and the mode of operation is “adjusted mode”. The device is a non-sterile, reusable clinical thermometer intended for the intermittent determination of human body temperature in “touch” and “no touch” mode, using the center of the forehead as the measurement site for people of all ages. The operator can measure and change battery under normal circumstances and maintain the device and its accessories in accordance with the user manual. Operators can take others’ as well as their own temperature.
Please keep your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.

For product-related questions, please call:
US and Canada, 1-888-331-3383
E-mail: support@motorolastore.com
On the Web: www.motorolastore.com/support

This User’s Guide has all the information you need to make the most out of your product. Please read the Safety Instructions on page 7 before you install the unit.

Inside the Box
• 1 x Thermometer
• 2 x AAA Batteries
• 1 x Quick Start Guide

Overview of the Thermometer

Overview of the Thermometer

  1. LCD
  2. Temperature measuring button
  3. MENU button
  4. Distance sensor
  5. Infra-red sensor
  6. Battery compartment cover

Operation of the Thermometer Buttons

LCD Display

LCD Display

  1. 4 user profiles
  2. Memory symbol
  3. Bluetooth symbol (lights up when thermometer is connected to the smartphone)
  4. Low battery symbol
  5. “Forehead temperature” symbol
  6. “Object/Liquid temperature” symbol
  7. Temperature display (°C/°F)

1.IMPORTANT SAFETY INFORMATION
To obtain an accurate measurement, please read this manual carefully prior to
use.

  • Use of this thermometer is not intended as a substitute for consultation with your physician.
  • Measurement results are for reference only. Contact your physician if you experience or suspect any health concerns.
  • The infra-red sensor must be completely clean, dry and undamaged to ensure accurate measurements.
  • Skin surface lipids on the forehead may cause an inaccurate measurement, so make sure the forehead is clean.
  • Don’t touch or blow on the infra-red sensor. A dirty infra-red sensor may produce inaccurate readings.
  • Do not use “forehead measurement” mode to measure the temperature of other body parts.
  • If the temperature of the storage area differs greatly from that of the measuring area, please wait until the thermometer temperature has equalized to the room temperature, about 30 minutes, prior to use.
  • Keep the device out of the reach of children and pets to avoid inhalation or swallowing of small parts. Do not allow children to take their temperatures unattended. Children may not be able to use the device in accordance with the instructions in this user manual. This device is not a toy.
  • Do not dispose of batteries by fire. When placed in a fire, the battery is likely to explode.
  • Do not store the thermometer under extreme temperature (below -20°C/- 4°F or over 55°C/131°F) or extreme humidity conditions (below 15% RH or over 90% RH). Failure to store device under proper conditions may cause inaccurate readings.
  • Do not use the thermometer if the device is damaged (for example, if the infra-red sensor is broken). Continued use of a damaged unit may cause injury, inaccurate results or serious hazard.
  • Do not disassemble, repair or change any parts of the unit.
  • If your thermometer will not be used for a long time, remove battery to prevent possible damage caused by chemical leakage. If the battery is leaking, remove it carefully. Do not allow the leaking fluid to touch your bare skin.
  • Use of this product requires special precautions regarding electromagnetic compatibility (EMC). It must be installed and put into service in accordance with the EMC information provided. This unit can be affected by portable and mobile RF communications equipment.
  • All materials (e.g. ABS) intended to come into contact with patients have passed the ISO 10993-5 and ISO 10993-10 standards test, whereby they are non-toxic and non-allergenic, and do not produce irritation reactions. However, the state of current scientific knowledge and technology being incomplete, other potential allergic reactions may not yet be known. Should you have an allergic reaction to the materials, please stop treatment immediately and consult your physician.
  • Store the thermometer in a dry, clean place. Do not expose the product to chemical solvents, lint, dust, direct sunshine or high temperature.
  • During use, the operator shall prevent simultaneous contact between the battery and the patient.
  • Do not maintain or service the device while it is in use.
  • Should you experience any problems with this device (e.g. set-up, maintenance or use), please contact Motorola customer service or your local retailer.
  • Should any unexpected operations or events occur, please report them to the manufacturer.

Caution:
This device should not be used adjacent to or stacked with other equipment. Should adjacent or stacked use be necessary, this device should be observed to ensure normal operation in the configuration in which it will be used.

2. INFLUENCES ON BODY TEMPERATURE

  • A person’s individual metabolism
  • Age Body temperature is higher in babies and toddlers than in adults. Greater temperature fluctuations occur faster and more often in children. Normal body temperature decreases with age.
  • Clothing
  • Outside temperature
  • Time of day Body temperature is lower in the morning and increases throughout the day towards evening.
  • Activities Physical and, to a lesser extent, mental activities increase body temperature.

This is why we recommend that you practice using the thermometer on yourself and family members when you are healthy. By doing so, you will know how the thermometer works and will feel more confident regarding the temperature readings you take when a family member is not feeling well.

3. PRIOR TO USE

  1. The key to obtaining accurate readings is a clean sensor. To clean the
    sensor, use a cotton swab slightly moistened with alcohol to gently wipe
    its surface, and then immediately wipe dry using a clean cotton swab. Wait
    at least 20 minutes to make sure that the sensor is completely dry before
    taking temperature.

  2. Skin surface lipids on the forehead may cause an inaccurate measurement,
    so make sure the forehead is clean. If you clean the forehead, please keep
    waiting a further 5 to 10 minutes before measuring.

  3. If the temperature of the storage area differs greatly from that of the
    measuring area, please wait until the thermometer temperature has
    equalized to the room temperature, about 30 minutes, prior to use.

  4. Please open the battery cover and install 2 AAA batteries, which can be
    found inside the packaging. Once batteries are installed, the thermometer
    will then turn on automatically and the LCD display will appear as in the
    figure to the right. Press any button to turn the device back on when it
    turns itself off.

PRIOR TO USE

4. SYSTEM REQUIREMENT

Smartphones/Tablets: Android™ and iOS® only.
System Requirements: iOS® 8.0, Android™ 4.2 or above For more information, please visit: https://hubbleconnected.com/requirements

5. PAIRING THE THERMOMETER TO YOUR MOBILE DEVICE

Download the “Hubble Connect for Smart Nursery” app

  • Go to the Google Play™ Store to search for Hubble Connect for Smart Nursery.
  • Download the Hubble Connect for Smart Nursery app and install it on your Android™ device or

Android™ device

  • Go to the App Store to search for Hubble Connect for Smart Nursery.

  • Download the Hubble Connect for Smart Nursery app and install it on your iPhone®/iPad®.

  • Run the “Hubble Connect for Smart Nursery” app on your Android™ device/ iPhone®/iPad®

  • Run the Hubble Connect for Smart Nursery App, tap SIGNUP and follow the in-app instructions to create your Smart Nursery account. By signing up, you agree to our Terms & Conditions.

Note: If you already have a Smart Nursery App account, please tap LOGIN, enter your account information and proceed to the next steps.

Launch the set-up wizard and follow the steps to create a user profile and add
the thermometer.

Make sure that the Smart Nursery app is active and that Bluetooth on your
mobile device is activated when pairing is in progress.

  • Run the Hubble Connect for Smart Nursery app, tap SIGNUP and follow the in-app instructions to create your Smart Nursery Account. By signing up, you agree to our Terms & Conditions. (Pictures A1 & A2)

A1

A2

Note: If you already have a Smart Nursery app account, please tap LOGIN, enter your account information and proceed to the next steps.

  • Tap on the Smart Touchless Forehead Thermometer to enter thermometer set-up mode. (Picture A3)

A3

  • Tap Skip to set-up or scroll to review features. (Picture A4)

A4

  • Follow “Step 1”. Make sure that your thermometer is switched on then press Next. (Picture A5)

A5

Follow “Step 2”. Pair the thermometer with your mobile device via Bluetooth. (Picture A6)

A6

  • Searching for your device (Picture A7)

A7

  • Found your device. Please press on “MBP70-XXX”. (Picture A8)

  • Pairing the thermometer with your smart device. (Picture A9)

A9

  • You have now successfully paired the thermometer with your smart device. Tap “Continue” (Picture A10)

A10

  • User guide screen. (Picture A11)

A11

  • You can now start using the thermometer. (Picture A12)

A12

Note: Your personal health data can only be transmitted when the app is on. The thermometer switches off automatically after 60 seconds of non-use.

6. OVERVIEW OF HUBBLE APP

OVERVIEW OF HUBBLE APP

7. TEMPERATURE LED INDICATION

Two colors are used to provide LED indications:
• Green LED: 34.0°C (93.2°F) to 37.9°C (100.3°F) = Normal Temperature
• Red LED: 38.0°C (100.4°F) to 42.9°C (109.3°F) = High Temperature

TEMPERATURE LED INDICATION

8. TEMPERATURE TAKING HINTS

  1. External factors may influence forehead temperature. Specific external
    factors include:
    • Exposure to very hot or very cold foods.
    • Recent swimming or bathing.
    • Having their forehead covered.
    • In these cases, remove individual from the above situation or
    environment and have them remain in a normal room temperature
    environment for 30 minutes before taking a temperature.

  2. In “object measurement mode”, the current surface temperature of the
    object is displayed. This may be different from its internal temperature,
    especially if its surface is exposed to direct sunlight or a draft.

  3. Temperatures measured using different thermometers should never be
    compared to each other.
    Tell your doctor what type of thermometer you used to take your
    temperature and on which part of the body.

Note: Holding the thermometer for too long in the hand before taking a measurement may cause the device to warm up. This means the measurement could be incorrect.

9. HOW TO MEASURE FOREHEAD TEMPERATURE

  1. Place the thermometer in your hand with your thumb on the [ ] button.
    • Do not press the button yet.
    • Make sure the probe is clean before measuring.

  2. Press the [ ] button, keeping the thermometer close to your forehead
    until you hear the “DIDI” sound, then the backlit screen will display the
    temperature. The measurement is complete.

  3. Read the temperature on the display.

Read the temperature

Caution:
After pressing the measurement button, the distance sensor will detect the distance between the forehead and thermometer. If the distance is between 0 to 5 cm (0 to 2 inches), the device will directly test the forehead temperature. If the distance exceeds 5 cm (2 inches), the “didi” sound will be produced, indicating that the thermometer should be brought closer to the forehead, at a distance of 0 to 5 cm (0 to 2 inches). Otherwise, the device will return directly to standby mode. After 1 minute the device will automatically switch off.

automatically switch off

10. HOW TO MEASURE OBJECT (LIQUID) TEMPERATURE

  1. Place the thermometer in your hand with your finger on the and [ ] buttons at the same time. Press the [ ] button, then the thermometer enters the object temperature measuring mode. Note: Do not use this mode to measure body temperature.
  2. Hold the thermometer and ensure the probe is approximately 0 to 5 cm (0 to 2 inches) from the liquid or surface whose temperature you want to measure. Press the [ ] button to start.

button to start

3. Remove the thermometer from the object. The LCD screen displays the temperature. You can press the [ ] buttons to return to standby mode. The thermometer will automatically switch off after 1 minute if no button is pressed.

11. CHECK THE MEMORY

CHECK THE MEMORY

12. CELSIUS/FAHRENHEIT OPTION

CELSIUS/FAHRENHEIT OPTION

13. REPLACING THE BATTERY

When the low battery indicator “ BATTERY Symbol ” appears on the LCD screen, or if the thermometer fails to operate, you should insert a new battery as soon as possible. The thermometer comes with two batteries (2×AAA). Remove the battery cover, remove the batteries, then insert new AAA batteries into the battery compartment. Be sure to properly install the batteries, in accordance with the positive and negative polarity symbols marked in the battery compartment. Slide the battery cover back in until it snaps in place.

REPLACING THE BATTERY

Caution:
To protect the environment, dispose of exhausted batteries in accordance with current federal, state and local regulations. Keep batteries out of the reach of children. Remove the batteries when the unit is not in use for an extended period of time.

Caution:
This thermometer has been thoroughly tested and inspected to assure proper
performance and operation!

14. DISPOSAL OF THE DEVICE (ENVIRONMENT)

At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this obligation.
By taking end-of-life products to a recycling point, you are ensuring that some of the product materials can be re-used. By reusing some parts or raw materials from used products, you make an important contribution to the protection of the environment.
Exhausted batteries do not belong with household waste. Dispose of batteries in accordance with the current federal, state and local regulations. As a consumer, you are legally obligated to return used batteries.

NOTES:

  1. In environments where there is a high frequency of electrostatic discharge,
    the unit may malfunction and have to be reset by the user.

  2. Dispose of used batteries with care; please consult retailer for details.

Please contact your local authorities should you require additional information on the collection points in your area.

15. GENERAL INFORMATION

If your product is not working properly….

  1. Read this User’s Guide.
  2. Visit our website: www.motorolastore.com
  3. Contact Customer Service at
    US and Canada 1-888-331-3383
    E-mail: support@motorolastore.com

Consumer Products and Accessories Limited Warranty (“Warranty”)
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International Ltd (“BINATONE”).

What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product is manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Warranty is your exclusive warranty and is not transferable.

Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.

What will BINATONE do?
BINATONE or its authorized distributor, at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that does not conform to this Warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.

What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT

PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another.

Products Covered

Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this Warranty.

Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than MOTOROLA, BINATONE or its authorized
service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information ?
To obtain service or information, please call: 1-888-331-3383 You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number.

These terms and conditions constitute the complete warranty agreement between you and BINATONE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by BINATONE or representations made by any agent employee or staff of BINATONE, that may have been made in connection with the said purchase.

16. DESCRIPTION OF THE WIRELESS FUNCTIONS AND TECHNOLOGY

FUNCTIONS AND TECHNOLOGY

  1. BLE4.1 devices operate in the unlicensed 2.4 GHz ISM (Industrial Scientific Medical) band. BLE4.1 wireless technology has 40 channels (3 broadcasting channels, 37 data channels), each channel spacing 2MHz, over the entire operating frequency range: 2.402-2.480GHZ. A frequency hopping transceiver is used to combat interference and fading. The modulation method is GFSK, the output power is 0 dBm, and the maximum transmission range is 10 m.
  2. The MBP70SN device uses BLE4.1 to establish the connection, with our device acting as a peripheral. The device will passively respond to the app’s connection request and establish a connection to the app. Once MBP70SN has connected to the app, the device will no longer be
  3. connected to other wireless devices or controllers. Once the app connects to the peripheral device, the app will transmit the appropriate command, and once MBP70SN confirms that this command is correct, it will open the control panel, enabling the user to control the MBP70SN device. Otherwise, the app can’t control the MBP70SN device. Make sure that the device is connected and controlled by our app.
  4. To ensure wireless data transmission reliability, the Bluetooth Low Energy 4.1 protocol employs safety measures regarding radio frequency, baseband protocol and link management protocol. The AES-128 CCM algorithm ensures the security of the data.
  5. This device emits very low levels in the radio frequency (RF) interval and is therefore not likely to cause any interference with nearby electronic equipment (radios, computers, telephones, etc.)
  6. The MBP70SN device is designed to withstand foreseeable disturbances originating from electrostatic discharges, mains supply magnetic fields or radio frequency transmitters.
  7. Despite this, it is not possible to guarantee that the device will not be affected by strong RF (radio frequency) fields emitted by other sources.The MBP70SN device is designed to be used in typical household environments approved in accordance with EMC safety standard IEC60601 – 1 – 2.

17. CARE AND CLEANING

CARE AND CLEANING

18. TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

19. NORMALIZED SYMBOLS

NORMALIZED SYMBOLS

20. IMPORTANT INFORMATION REGARDING ELECTROMAGNETIC COMPATIBILITY(EMC)

With the increased number of electronic devices such as PC’s and mobile (cellular) telephones, medical devices in use may be susceptible to electromagnetic interference from other devices. Electromagnetic interference may result in incorrect operation of the medical device and create a potentially unsafe situation.
Medical devices should also not interfere with other devices.
In order to regulate the requirements for EMC (Electro Magnetic Compatibility) with the aim to prevent unsafe product situations, the IEC 60601-1-2:2014 standard has been implemented. This standard defines the levels of immunity to electromagnetic interferences as well as maximum levels of electromagnetic emissions for medical devices. Medical devices manufactured by Shenzhen Dongdixin Technology Co., Ltd. conform to this IEC 60601-1-2:2014 standard for both immunity and emissions. Nevertheless, special precautions need to be observed:
The use of accessories and cables other than those specified by manufacturer, with the exception of cables sold by manufacturer as replacement parts for internal components, may result in increased emission or decreased immunity of the device.

  • The medical devices should not be used adjacent to or stacked with other equipment. In case adjacent or stacked use is necessary, the medical device should be observed to verify normal operation in the configuration in which it will be used.
  • Refer to further guidance below regarding the EMC environment in which the device should be used.

Guidance

Guidance and Manufacturer

Electromagnetic

Electromagnetic

Recommended Separation

21. FCC AND IC REGULATIONS (FCC PART 15)

Warning: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada. This device complies with the Industry Canada license-exempt RSS standard(s):
Operation is subject to the following Two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

22. SPECIFICATIONSSPECIFICATIONS

Manufactured, distributed, or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. All other trademarks are the property of their respective owners. © 2017 Motorola Mobility LLC. All rights reserved.

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