AOC Q27B3CF2 LCD Monitor User Manual

June 15, 2024
AOC

AOC Q27B3CF2 LCD Monitor

AOC-Q27B3CF2-LCD-Monitor-product-image

Specifications:

  • Model: Q27B3CF2
  • Manufacturer: AOC
  • Website: www.aoc.com

Product Usage Instructions

Safety:
Ensure proper power source usage as indicated on the label.
Unplug during lightning storms or long periods of non-use to prevent damage. Avoid overloading power strips and extension cords.

Installation:
Place the monitor on a stable surface recommended by the manufacturer. Do not insert objects into monitor slots or spill liquids on it. Maintain adequate ventilation space around the monitor to prevent overheating.

Cleaning:
Regularly clean the cabinet with a water-dampened, soft cloth.
Disconnect the power cord before cleaning and use a damp, almost dry cloth to avoid liquid entering the case.

Other:
If the product emits strange smells, sounds, or smoke, disconnect the power plug immediately and contact a Service Center.

Setup:
Contents in Box include the Monitor, Quick Start Guide, Warranty Card, Stand Base, Screwdriver, Screws, and Power Cable.

FAQ:

  1. Q: What should I do if the monitor is not turning on?
    A: Check the power source and ensure it is connected properly.
    If the issue persists, contact customer support for assistance.

  2. Q: Can I mount the monitor on a wall?
    A: Yes, you can mount the monitor on a wall using a mounting kit approved by the manufacturer. Follow the provided instructions for wall mounting.

www.aoc.com
©2023 AOC. All Rights Reserved.

Safety

National Conventions
The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.
The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

  • Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product.
  • Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
  • Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
  • Do not place the front of the product on the floor.
  • If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
  • Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.
  • To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.
  • See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on  the stand:

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Cleaning

  • Clean the cabinet regularly with a water-dampened, soft cloth.
  • When cleaning use a soft cotton or microfiber cloth. The cloth should be damp and almost dry, do not allow liquid into the case.

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Please disconnect the power cord before cleaning the product.

Other

  • If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
  • Make sure that the ventilating openings are not blocked by a table or curtain.
  • Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.
  • Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Setup

Contents in Box

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Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base

Please setup or remove the base following the steps as below.

Setup:

Remove:

Specification for base screw: M6*13 mm (effective thread 5.5 mm)

Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle.

You are able to adjust the monitor as below:

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NOTE:
Do not touch the LCD screen when you change the angle. Touching the LCD screen may cause damage.

WARNING:

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Connecting the Monitor

Cable Connections In Back of Monitor:

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  1. HDMI
  2. USB C
  3. USB3.2 Gen1+charging
  4. Earphone
  5. Power

Connect to PC

  1. Connect the power cord to the back of the display firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the display signal cable to the video connector on your computer.
  4. Plug the power cord of your computer and your display into a nearby outlet.
  5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.

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This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps:

  1. Remove the base.
  2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
  3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor.
  4. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall.

Specification of wall hanger screws: M4*(10+X)mm, ( X=Thickness of Wall mount bracket )

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Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC. Always contact manufacturer for wall-mount installation.

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  • Display design may differ from those illustrated.

WARNING:

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Adaptive-Sync function

  1. Adaptive-Sync function is working with DP/HDMI
  2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com

Graphics Cards

  • Radeon™ RX Vega series
  • Radeon™ RX 500 series
  • Radeon™ RX 400 series
  • Radeon™ R9/R7 300 series (R9 370/X, R7 370/X, R7 265 except)
  • Radeon™ Pro Duo (2016)
  • Radeon™ R9 Nano series
  • Radeon™ R9 Fury series
  • Radeon™ R9/R7 200 series (R9 270/X, R9 280/X except)

Processors

  • AMD Ryzen™ 7 2700U
  • AMD Ryzen™ 5 2500U
  • AMD Ryzen™ 5 2400G
  • AMD Ryzen™ 3 2300U
  • AMD Ryzen™ 3 2200G
  • AMD PRO A12-9800
  • AMD PRO A12-9800E
  • AMD PRO A10-9700
  • AMD PRO A10-9700E
  • AMD PRO A8-9600
  • AMD PRO A6-9500
  • AMD PRO A6-9500E
  • AMD PRO A12-8870
  • AMD PRO A12-8870E
  • AMD PRO A10-8770
  • AMD PRO A10-8770E
  • AMD PRO A10-8750B
  • AMD PRO A8-8650B
  • AMD PRO A6-8570
  • AMD PRO A6-8570E
  • AMD PRO A4-8350B
  • AMD A10-7890K
  • AMD A10-7870K
  • AMD A10-7850K
  • AMD A10-7800
  • AMD A10-7700K
  • AMD A8-7670K
  • AMD A8-7650K
  • AMD A8-7600
  • AMD A6-7400K

HDR

This monitor is compatible with HDR10 formatted input signals.
The display may automatically activate the HDR function if the player and content are compatible. Please contact the device manufacturer and the content provider for information on the compatibility of your device and content. If you have no need for the automatically activated HDR functions, please select “OFF” from the display settings menu.

Note:

  1. 3840×2160@50Hz/60Hz is only available on devices such as UHD players or Xbox/PS.
  2. Display Settings:
    • The display resolution is set to 2560×1440, and HDR is preset to ON. Under these conditions, the screen may slightly dim, indicating HDR has been activated.
    • After entering an application, the best HDR effect can be achieved when the resolution is changed to 2560×1440 (if available).

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Adjusting

Hotkeys

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1 Source/Exit
2 Clear Vision/<
3 Volume/>
4 Menu/Enter
5 Power

Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection.

Power
Press the Power button to turn on the monitor.

Volume
When there is no OSD, Press > Volume button to active volume adjustment bar, Press < or > to adjust volume.

Source/Exit
When the OSD is closed, press Source/Exit button will be Source hot key function.
When the OSD is closed, press Source/Exit button continuously about 2 second to do auto configure (Only for the models with D-Sub).

Clear Vision

  1. When there is no OSD, Press the “ <” button to activate Clear Vision.
  2. Use the “ > ” or “>” buttons to select between weak, medium, strong, or off settings. Default setting is always “off”.
  3. Press and hold “ <” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision Demo: on” will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message will disappear. Press and hold “ <” button for 5 seconds again, Clear Vision Demo will be off.

Clear Vision function provides the best image viewing experience by converting low resolution and blurry images into clear and vivid images.

OSD Setting

Basic and simple instruction on the control keys.

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Notes:

  1. If the product has only one signal input, the item of “Input Select” is disable to adjust.
  2. ECO modes (except Standard mode), DCR, DCB mode and Picture Boost, for these four states that only one state can exist.

Luminance

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Monitor-\(28\)

Note:
When “HDR ” is set to “non-off”, the items “Contrast”, “Brightness“, “ECO”, “Gamma”, “DCR“ cannot be adjusted. When “HDR Mode” is set to “non-off”, the items “Contrast”, “ECO”, “Gamma” cannot be adjusted.
When “Color Gamut” under “Color Setup” is set to “sRGB”, the items “Contrast”, “ECO”, “Gamma”, “HDR Mode” cannot be adjusted.

Color Setup

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| Color Temp.| Warm| Recall Warm Color Temperature from EEPROM.
---|---|---|---
Normal| Recall Normal Color Temperature from

EEPROM.

Cool| Recall Cool Color Temperature from EEPROM.
User| Restore Color Temperature from EEPROM.
Color Gamut| Panel Native| Standard color space panel.
sRGB| Recall SRGB Color Temperature from EEPROM.
LowBlue Mode| Off /Multimedia /
Internet /Office /
Reading| Decrease blue light wave by controlling color temperature.
Red| 0-100| Red gain from Digital-register.
Green| 0-100| Green gain from Digital-register.
Blue| 0-100| Blue gain from Digital-register.
DCB Mode| Full Enhance| Disable or Enable Full Enhance Mode
Nature Skin| Disable or Enable Nature Skin Mode
Green Field| Disable or Enable Green Field Mode
Sky-blue| Disable or Enable Sky-blue Mode
AutoDetect| Disable or Enable AutoDetect Mode
Off| Disable or Enable DCB Mode
DCB Demo| On or Off| Disable or Enable Demo

Note:
When “HDR Mode” under “Luminance” is set to “non-off”, all items under “Color Setup” cannot be adjusted. When “Color Gamut” is set to “sRGB”, all items under “Color Setup” cannot be adjusted except Color Gamut.

Picture Boost

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| Bright Frame| on or off| Disable or Enable Bright Frame
---|---|---|---
Frame Size| 14-100| Adjust Frame Size
Brightness| 0-100| Adjust Frame Brightness
Contrast| 0-100| Adjust Frame Contrast
H. position| 0-100| Adjust Frame horizontal Position
V. position| 0-100| Adjust Frame vertical Position

Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
When “HDR Mode” under “Luminance” is set to “non-off”, all items under “Picture Boost” cannot be adjusted.

OSD Setup

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| Language| | Select the OSD language
---|---|---|---
Timeout| 5-120| Adjust the OSD Timeout
USB| High-Speed / High-res. / Off| Turn the USB function off or set the USB connector data transmission priority or resolution priority.
H. Position| 0-100| Adjust the horizontal position of OSD
V. Position| 0-100| Adjust the vertical position of OSD
Transparence| 0-100| Adjust the transparence of OSD
Break Reminder| on / off| Break reminder if the user continuously work for more than 1hrs

Game Setting

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| Game Mode| Off| No optimization by Game Mode.
---|---|---|---
FPS| For playing FPS (First Person Shooters) games.

Improves dark theme black level details.

RTS| For playing RTS (Real Time Strategy). Improves the

image quality.

Racing| For playing Racing games, Provides fastest response time and high color saturation.
Gamer 1| User’s preference settings saved as Gamer 1.
Gamer 2| User’s preference settings saved as Gamer 2.
Gamer 3| User’s preference settings saved as Gamer 3.
Shadow Control| 0-100| Shadow Control Default is 50, then end-user can adjust from 50 to 100 or 0 to increase contrast for clear picture.

  1. If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture.
  2. If picture is too white to be saw the detail clearly, adjusting from 50 to0 for clear picture

Adaptive-Sync| On or Off| Disable or Enable Adaptive-Sync.c
Adaptive-Sync Run Reminder: When the Adaptive- Sync feature is enabled, there may be flashing in some game environments.
Game Color| 0-20| Game Color will provide 0-20 level for adjusting saturation to get better picture.
Overdrive| Off| Adjust the response time.
Weak
Medium
Strong
Boost
MBR| 0 ~ 20| Decrease blue light wave by controlling color temperature.

Frame Counter

| Off / Right-up / Right-Down / Left-Down / Left-Up| Display V frequency on the corner selected
Dial Point| On or Off| The“Dial Point”function places an aiming indicator in the center of screen for helping gamers to play First Person Shooter (FPS) games with an accurate and precise aiming.

Note:
When “HDR Mode” under “Luminance” is set to “non-off”, the items “Game Mode”, “Shadow Control”, “Game Color” cannot be adjusted.
When “Color Gamut” under “Color Setup” is set to “sRGB”, the items “Game Mode”, “Shadow Control”, “Game Color” cannot be adjusted.

Extra

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| Input Select| | Select Input Signal Source
---|---|---|---
Off timer| 0-24hrs| Select DC off time
Image Ratio| Wide| Select image ratio for display.
4:3
DDC/CI| Yes or No| Turn ON/OFF DDC/CI Support
Reset| Yes or No| Reset the menu to default
ENERGY STAR® or No| Reset the menu to default (ENERGY STAR® available for selective models)

Exit

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| Exit| | Exit the main OSD
---|---|---|---

LED Indicator

Status LED Color
Full Power Mode White
Active-off Mode Orange

Troubleshoot

Problem & Question Possible Solutions
Power LED Is Not ON Make sure the power button is ON and the Power Cord is

properly connected to a grounded power outlet and to the monitor.
No images on the screen|

  • Is the power cord connected properly?
    Check the power cord connection and power supply.

  • Is the video cable connected correctly??
    (Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection.

  • VGA/HDMI/DP input is not available on every model.

    • If the power is on, reboot the computer to see the initial screen (the login screen.)
      If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.
      (Refer to the Setting the Optimal Resolution)
      If the initial screen (the login screen) does not appear, contact the Service
      Center or your dealer.

    • Can you see “Input Not Supported” on the screen?
      You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly.

    • Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem| Adjust the Contrast and Brightness Controls.
Press hot-key (AUTO) to auto-adjust.
Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture| Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using.
Monitor Is Stuck In Active Off-Mode”| The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot. Make sure the monitor’s video cable is properly connected to the computer. Inspect the monitor’s video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly| Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white does not look white)| Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screen| Use Windows 7/8/10 shut- down mode to adjust CLOCK and FOCUS.
Press hot-key (AUTO) to auto-adjust.
Regulation & Service| Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.)

Specification

General Specification

Panel Model name Q27B3CF2
Driving system TFT Color LCD
Viewable Image Size 68.6cm diagonal
Pixel pitch 0.3114(H)mm x 0.3114(V) mm
Display Color 16.7M Colors
Others Horizontal scan range 30k-115kHz
Horizontal scan Size(Maximum) 596.736mm
Vertical scan range 48-100Hz
Vertical Scan Size(Maximum) 335.664mm
Optimal preset resolution 2560×1440@60Hz
Max resolution 2560×1440@100Hz
Plug & Play VESA DDC2B/CI
Power Source 100-240V~, 50/60Hz,1.5A
Power Consumption Typical(default brightness and contrast) 24W
Max. (brightness = 100, contrast =100) ≤123W
Standby mode ≤0.5W
Physical Characteristics Connector Type HDMI/USB C/USB/Earphone
Signal Cable Type Detachable
Built-In Speaker 2Wx2
Environmental Temperature Operating
Non-Operating -25°C~55°C
Humidity Operating 10%~85% (non-condensing)
Non-Operating 5%~93% (non-condensing)
Altitude Operating 0m~5000m (0ft~16404ft)
Non-Operating 0m~12192m (0ft~40000ft)

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Preset Display Modes

STANDARD RESOLUTION(±1Hz) HORIZONTAL FREQUENCY(kHz) VERTICAL FREQUENCY(Hz)
VGA 640×480@60Hz 31.469 59.94
640×480@72Hz 37.861 72.809
640×480@75Hz 37.5 75
SVGA 800×600@56Hz 35.156 56.25
800×600@60Hz 37.879 60.317
800×600@72Hz 48.077 72.188
800×600@75Hz 46.875 75
XGA 1024×768@60Hz 48.363 60.004
1024×768@70Hz 56.476 70.069
1024×768@75Hz 60.023 75.029
SXGA 1280×1024@60Hz 63.981 60.02
1280×1024@75Hz 79.976 75.025
WXGA+ 1440×900@60Hz 55.935 59.887
1440×900@60Hz 55.469 59.901
WSXGA 1680×1050@60Hz 65.29 59.954
1680×1050@60Hz 64.674 59.883
FHD 1920×1080@60Hz 67.5 60
QHD 1280×1440@60Hz 89.45 59.913
2560×1440@60Hz 88.787 59.951
2560×1440@75Hz 111.028 74.968
2560×1440@100Hz 148.5 100

IBM MODES
DOS| 720×400@70Hz| 31.469| 70.087
MAC MODES
VGA| 640×480@67Hz| 35| 66.667
SVGA| 832×624@75Hz| 49.725| 74.551
XGA| 1024×768@75Hz| 60.241| 74.927

Note: According to the VESA standard, there may be a certain error (+/-1Hz) when calculating the refresh rate (field frequency) of different operating systems and graphics cards. In order to improve compatibility, the nominal refresh rate of this product has been rounded off. Please refer to the actual product.

Pin Assignments

19-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA

Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

References

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