AOC P2 U28P2A Computer Monitor User Manual

October 30, 2023
AOC

AOC

AOC P2 U28P2A Computer Monitor

AOC-P2-U28P2A-computer-monitor-Imgg

Safety

National Conventions

The following subsections describe the notational conventions used in this document.

Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE
A NOTE indicates important information that helps you make better use of your computer system.

CAUTION
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING
A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power

The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

  • The monitor is equipped with a three-pronged grounded plug, and a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
  • Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
  • Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
  • To ensure satisfactory operation, use the monitor only with UL-listed computers that have appropriate configured receptacles marked between 100-240V AC, Min. 5A.
  • The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

  • Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.

  • Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric
    shock. Never spill liquids on the monitor.

  • Do not place the front of the product on the floor.

  • If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.

  • Leave some space around the monitor as shown below. Otherwise, air circulation may be inadequate hence overheating may cause a fire or damage to the monitor.

  • To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:

AOC-P2-U28P2A-computer-monitor-Fig-1

Cleaning

  • Clean the cabinet regularly with a cloth. You can use soft detergent to wipe out the stain, instead of strong detergent which will cauterize the product cabinet.
  • When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Please disconnect the power cord before cleaning the product.

AOC-P2-U28P2A-computer-monitor-Fig-2 Other

  • If the product is emitting a strange smell, sound, or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
  • Make sure that the ventilating openings are not blocked by a table or curtain.
  • Do not engage the LCD monitor in severe vibration or high-impact conditions during operation.
  • Do not knock or drop the monitor during operation or transportation.
  • The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, suitable types shall be used accordingly.
  • Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Setup

Contents in Box

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Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base
Please setup or remove the base following the steps below.

Setup

AOC-P2-U28P2A-computer-monitor-Fig-6

Remove

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Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor’s angle. You are able to adjust the monitor as below:

AOC-P2-U28P2A-computer-monitor-Fig-8

NOTE
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

Warning

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:

  1. Power
  2. DP
  3. HDMI-1
  4. HDMI-2
  5. USB-PC(USB upstream)
  6. USB3.2 Gen1
  7. USB3.2 Gen1+charging
  8. Earphone
  9. USB3.2 Gen1
  10. USB3.2 Gen1

Connect to PC

  1. Connect the power cord to the back of the display firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the display signal cable to the video connector on the back of your computer.
  4. Plug the power cord of your computer and your display into a nearby outlet.
  5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If it does not display an image, please refer to Troubleshooting. To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting

Preparing to Install An Optional Wall Mounting Arm.

AOC-P2-U28P2A-computer-monitor-Fig-10This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps:

  1. Remove the base.
  2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
  3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor.
  4. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall.

Noted
VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.

  • Display design may differ from those illustrated.

Warning

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Adjusting

Hotkeys

AOC-P2-U28P2A-computer-monitor-Fig-12

  1. Source/Exit
  2. Clear Vision/<
  3. Volume/>
  4. Menu/Enter
  5. Power

Power
Press the power key to turn on/off the monitor.

Menu/Select
Activate the OSD menu or function adjustment confirmation.

Volume/increase
When the OSD menu is closed, press the “>” key to open the volume adjustment bar, and press the “<” or “>” key to adjust the headphone output volume.

Source switching/exit
When the OSD menu is off, press this key to activate the signal source switching function, press this key continuously to select the signal source displayed in the information bar, and press the menu key to adjust to the selected signal source. When the OSD menu is active, this button acts as an exit key (to exit the OSD menu)

Clear Vision

  1. When there is no OSD, Press the “<” button to activate Clear Vision.

  2. Use the “<” or “>” buttons to select between weak, medium, strong, or off settings. The default setting is always “off”.

  3. Press and hold “<” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision Demo: on” will be displayed on the screen for a duration of 5 seconds. Press Menu or Exit button, the message will disappear. Press and hold “<” button for 5 seconds again, Clear Vision Demo will be off.

Clear Vision function provides the best image viewing experience by converting low resolution and blurry images into clear and vivid images.

Clear Vision

| Off|

Adjust the Clear Vision

---|---|---
Weak
Medium
Strong
Clear Vision Demo| On or Off| Disable or Enable Demo

OSD Setting

Basic and simple instructions on the control keys.

AOC-P2-U28P2A-computer-monitor-Fig-15

  1. Press the MENU button to activate the OSD window.
  2. Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU button to activate it, and press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press the MENU button to activate it.
  3. Press < or > to change the settings of the selected function. Press the AUTO–button to exit. If you want to adjust any other function, repeat steps 2-3.
  4. OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press the power button to turn the monitor on. To un-lock the OSD – press and hold the MENU button while the monitor is off and then press the power button to turn the monitor on.

Notes

  1. If the product has only one signal input, the item of “Input Select” is disabled to adjust.
  2. If the screen size of the product is 4:3 or the input signal resolution is the native resolution, then the item “Image Ratio” is invalid.
  3. The four states of ECO mode (except standard mode), DCR, DCB mode, and window highlight can only display one state at a time.

Luminance

AOC-P2-U28P2A-computer-monitor-Fig-16

AOC-P2-U28P2A-computer-monitor-Fig-17

Note
When “HDR Mode” is set to a non-off state, “Contrast”, “ECO Mode”, and “Gamma” items cannot be adjusted.

Color Setup

AOC-P2-U28P2A-computer-monitor-Fig-18

AOC-P2-U28P2A-computer-monitor-Fig-19

Note
When “HDR Mode” under “Brightness” is set to a non-off state, all items under “Color Setup” cannot be adjusted.

Picture Boost

AOC-P2-U28P2A-computer-monitor-Fig-20

AOC-P2-U28P2A-computer-monitor-Fig-21

Note

  1. For a better viewing experience, adjust the brightness, contrast, and position of the brightening.
  2. When the „HDR Mode“ under „Brightness“ is set to a non-off state, all items under „Window Brightening“ cannot be adjusted.

OSD Setup

AOC-P2-U28P2A-computer-monitor-Fig-22

AOC-P2-U28P2A-computer-monitor-Fig-23 PIP Setting

AOC-P2-U28P2A-computer-monitor-Fig-24

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Game Setting

AOC-P2-U28P2A-computer-monitor-Fig-26

AOC-P2-U28P2A-computer-monitor-Fig-27

Note
When the “HDR Mode” under “Brightness” is set to a non-off state, the “Game Mode”, “Shadow Control、Game Color” items under “Game Setting” cannot be adjusted.

Extra

AOC-P2-U28P2A-computer-monitor-Fig-28

AOC-P2-U28P2A-computer-monitor-Fig-29

Exit

AOC-P2-U28P2A-computer-monitor-Fig-30

AOC-P2-U28P2A-computer-monitor-Fig-31

LED Indicator

Status LED Color
Full Power Mode White
Active-off Mode Orange

Troubleshoot

Problem & Question Possible Solutions
Power LED Is Not ON Make sure the power button is ON and the Power Cord

is properly connected to a grounded power outlet and to the monitor.












No images on the screen

| Is the power cord connected properly?

Check the power cord connection and power supply. Is the cable connected correctly?

(Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection.

  • VGA/HDMI/DP input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Can you see “Input Not Supported” on the screen?

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

Make sure the AOC Monitor Drivers are installed.


Picture Is Fuzzy & Has Ghosting Shadowing Problem

| Adjust the Contrast and Brightness Controls. Press to auto adjust.

Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector

on the back.

Picture Bounces, Flickers Or Wave Pattern Appears In The Picture| Move electrical devices that may cause electrical interference as far away

from the monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution you are using.



Monitor Is Stuck In Active Off- Mode”

| The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly fitted in its slot.

Make sure the monitor’s video cable is properly connected to the computer. Inspect the monitor’s video cable and make sure no pin is bent.

Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either

turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly| Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white does not look white)| Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screen| Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press to auto-adjust.


Regulation & Service

| Please refer to Regulation & Service Information which is in the CD manual

or www.aoc.com (to find the model you purchase in your country and to find

Regulation & Service Information in Support page.

Specification

General Specification



Panel

| Model name| U28P2A
---|---|---
Driving system| TFT Color LCD
Viewable Image Size| 70.9 cm diagonal
Pixel pitch| 0.16mm(H) x 0.16mm(V)







Others

| Horizontal scan range| 30k-140kHz
Horizontal scan Size(Maximum)| 620.93mm
Vertical scan range| 40-60Hz
Vertical Scan Size(Maximum)| 341.28mm
Optimal preset resolution| 3840×2160@60Hz
Max resolution| 3840×2160@60Hz
Plug & Play| VESA DDC2B/CI
Power Source| 100-240V~, 50/60Hz, 1.5A


Power Consumption

| Typical(Brightness = 90,Contrast = 50)| 45W
Max. (brightness = 100, contrast =100)| ≤ 100.5W
Standby mode| ≤ 0.5W
Physical Characteristics| Connector Type| HDMI×2、DP、USB3.2 Gen1x4、 USB upstream、Earphone
Signal Cable Type| Detachable




Environmental

| Temperature| Operating| 0°~ 40°
Non-Operating| -25°~ 55°
Humidity| Operating| 10% ~ 85% (non-condensing)
Non-Operating| 5% ~ 93% (non-condensing)
Altitude| Operating| 0~ 5000 m (0~ 16404ft )
Non-Operating| 0~ 12192m (0~ 40000ft )

Preset Display Modes

STANDARD| RESOLUTION| HORIZONTAL

FREQUENCY(kHz)

| VERTICAL

FREQUENCY(Hz)

---|---|---|---
VGA| 640×480@60Hz| 31.469| 59.94
VGA| 640×480@67Hz| 35| 66.667
VGA| 640×480@72Hz| 37.861| 72.809
VGA| 640×480@75Hz| 37.5| 75
DOS MODE| 720×400@70Hz| 31.469| 70.087
SVGA| 800×600@56Hz| 35.156| 56.25
SVGA| 800×600@60Hz| 37.879| 60.317
SVGA| 800×600@72Hz| 48.077| 72.188
SVGA| 800×600@75Hz| 46.875| 75
MAC MODE| 832×624@75Hz| 49.725| 74.551
XGA| 1024×768@60Hz| 48.363| 60.004
XGA| 1024×768@70Hz| 56.476| 70.069
XGA| 1024×768@75Hz| 60.023| 75.029
HD| 1280×960@60Hz| 60| 60
HD| 1280×720@60Hz| 44.772| 59.885
SXGA| 1280×1024@60Hz| 63.981| 60.02
SXGA| 1280×1024@75Hz| 79.976| 75.025
WXGA+| 1440×900@60Hz| 55.935| 59.887
WSXGA| 1680×1050@60Hz| 64.674| 59.954
FHD| 1920×1080@60Hz| 67.5| 60
***| 1920×2160@60Hz| 133.293| 59.988
QHD| 2560×1440@60Hz| 88.786| 59.9
UHD| 3840×2160@30Hz| 67.5| 30
UHD| 3840×2160@60Hz| 133.32| 60

Pin Assignments

19-Pin Color Display Signal Cable

Pin No.| Signal Name| Pin No.| Signal Name| Pin No.| Signal Name
---|---|---|---|---|---
1.| TMDS Data 2+| 9.| TMDS Data 0-| 17.| DDC/CEC Ground
2.| TMDS Data 2 Shield| 10.| TMDS Clock +| 18.| +5V Power
3.| TMDS Data 2-| 11.| TMDS Clock Shield| 19.| Hot Plug Detect
4.| TMDS Data 1+| 12.| TMDS Clock-| |
5.| TMDS Data 1Shield| 13.| CEC| |
6.| TMDS Data 1-| 14.| Reserved (N.C. on device)| |
7.| TMDS Data 0+| 15.| SCL| |
8.| TMDS Data 0 Shield| 16.| SDA| |

20-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name
1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

Frequently Asked Questions

Is AOC monitor good or not?

Yes, AOC is a good brand for monitors. It offers various monitors with HD resolution, exceptional picture quality, and wide viewing angles.

Is AOC better than Dell?

The AOC has a higher 1440p resolution compared to the Dell's 1080p, making it a better choice if you also use it for work, but its response time isn't as good as the Dell's, especially in dark scenes.

What is a 4K monitor?

A 4K monitor, also known as an Ultra HD (UHD) monitor, has a resolution of 3840x2160 pixels, providing a significantly higher level of detail and sharpness compared to standard Full HD monitors.

What are the benefits of using a 4K monitor?

The main benefits of a 4K monitor include enhanced image clarity, sharper text, and the ability to display more content on the screen. It's particularly beneficial for tasks like photo editing, video editing, gaming, and watching high-resolution content.

What is the ideal size for a 4K monitor?

The ideal size for a 4K monitor depends on your personal preference and the distance at which you'll be viewing the screen. Generally, larger sizes like 27 inches or above are recommended to fully appreciate the increased resolution.

Do I need a powerful computer to use a 4K monitor?

To fully utilize the benefits of a 4K monitor, it's recommended to have a relatively powerful computer with a capable graphics card. This ensures smooth performance and the ability to handle the increased resolution.

Can my operating system and software support a 4K monitor?

Most modern operating systems, such as Windows 10, macOS, and Linux, support 4K resolutions. However, it's important to check if your specific software applications also support high resolutions to ensure optimal compatibility.

What connectivity options are available for 4K monitors?

Common connectivity options for 4K monitors include HDMI, DisplayPort, and USB-C. Ensure that your computer's graphics card and monitor have compatible ports to achieve the desired resolution and refresh rate.

What is the refresh rate of a 4K monitor?

The refresh rate of a 4K monitor can vary. Some models offer a standard 60Hz refresh rate, while higher-end models may provide a 120Hz or 144Hz refresh rate. Higher refresh rates are beneficial for gaming and smooth motion- intensive activities.

Are there any specific settings I need to adjust for a 4K monitor?

To make the most of your 4K monitor, you may need to adjust the scaling settings on your operating system to ensure text and icons are appropriately sized. Additionally, calibrating the monitor's color settings can enhance image quality.

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