UGREEN HiTune True Wireless Earbuds WS100 User Manual

June 8, 2024
UGREEN

UGREEN HITUNE TRUE WIRELESS EARBUDS MANUAL

Model: WSlOO

PREFACE

Thank ynu tor purchasrngtlle L’GREEN products. For optimum operanon, pleas, read tllls manual carefully before use.

WHAT’S IN THE BOX

Earbuds
HITUne Earbuds
Tips
Silicone Ear Tips
Charging Cable
USB-C Charging Cable
Charging Case
Charging Case
User Manual
User Manual

PRODUCT OVERVIEW

Earbuds

Earbuds Overview

  1. Touchpad
  2. LED indicator
  3. Silicone Ear Tip
  4. Microphone
  5. Pogo Pin Charging Contacts
  6. L/R Marking
Charging Case

Charging Case Overview

  1. Charging port
  2. Pago Pin Charging Contacts
  3. LED indicator

GET READY FOR FIRST USE

Ensure to remove the insulating film of both earbuds when first use, and then fully charge the earbuds and charging case by a standard 5V/1A USB adapter.

READY FOR FIRST USE
READY FOR FIRST USE

A SMALL THING BUT A BIG DEAL

Hi Tune Earbuds come with three sizes of ear tips. The medium size comes already attached, and small and large sizes are in the packaging box. For a comfortable fit and optimal audio performance, please select the vest-sized ear tips and make a good seal with your ear canal.

POWER ON/OFF

Auto-On: Tack out the earbuds from the charging cse, blue LED indicator will light up for 1 second, earbuds power on automatically.
Auto-Off: Place the earbuds into the charging case, white LED indicator will light up for 1 second, earbuds power off automatically.
Power On/Off

BLUETOOTH PAIRING &CONNECTION

TWS Mode
  • TWS Connection Between Left and Right Earbuds
    Taking out both earbuds from the charging case, LED indicators lash blue, and the connection between the left and right earbuds will be established automatically.

  • Bluetooth Pairing with Phone
    Then earbuds enter pairing mode, LED indicator of the master earbud (left) will flash blue and white alternately, and indicator of the slave earbud (right) will turn off. Open Bluetooth settings on your phone and select “UGREEN HiTune” via the Device list of your phone.

  • Successful Connection
    The voice prompts of “Dong” in the master earbud (left) means a successful connection. Then indicators turn off.

  • Auto Reconncection
    Once taken out of the charging case left and right earbuds will automatically connect with each other, and then make an automatic Bluetooth re connection with the paired phone.

Tips: The left earbud is the master earbud during TWS Mode.

Mono Mode

Both left and right earbuds can be used individually. Please take out only one earbud from the charging case to use Mono Mode, and refer to the steps of TWS Mode while pairing with your phone.

  • Using left earbud: search “UGREEN HiTune”” in the Bluetooth Devices list and connect.
  • Using right earbud: search “UGREEN HiTune – R” in the Bluetooth Devices list and connect.

Note:

  • If you power on the left earbud while using right earbud individually, the right earbud will be disconnected, and left and right earbuds will automatically reconnect. then, the master earbud (left)  will connect with your phone and enter TWS mode.
  • If you power on the right earbud while using left earbud individually, they will automatically reconnect and then enter TWS mode. The left earbud keeps working during this process.
    Bluetooth Connecting

FACTORY RESET

If one or both of your HiTune earbuds become completely unresponsive or can not pair or connect successfully, please try the following factory reset steps.

  • Before starting this process remember to delete/forget the “UGREEN HiTune” pairing in the Bluetooth menu on your smartphone.
  • Place your earbuds into the charging case and make sure they are being charged, then long-press both for 8 seconds until LED indicators flash blue and white 3 times.

Note:
Resetting the earbuds clears all paired devices as well as the TWS connection between left and right earbuds. When first use after factory reset you’ll need to re-pair the earbuds to your smartphone referring the above- mentioned “Bluetooth Pairing & Connection” steps.
Factory Reset

TOUCHPAD CONTROL (SAME CONTROL IN L/R)

Left Earbud
Music Playback
Single Tap: Play/Pause
Double Tap:
Next Track
Triple Tap:
Previous Track

Making Calls
Single Tap:
Answer/End a Call
Long-press the Touchpad for 2 seconds:
Reject a call

Right Earbud

Using Voice Assistant

Long-press the Touchpad for 2 seconds: Activate Siri or other Voice Assistants

OTHER FUNCTIONS

  • Manual-On: When earbuds are OFF, long-press the Touchpad for 2 seconds to manually turn them on.
  • Manual-Off: When earbuds are ON, long-press the Touchpad for 6 seconds to manually turn them off.
  • During Pairing Mode with phone, if the earbuds are not connected to any device within 5 minutes, they will automatically turn off.
  • While using the HiTune earbuds, if you turn off the Bluetooth of phone or the devices exceed the effective Bluetooth range (10m), you’ll hear a Bluetooth disconnect tone “Ding”. If the earbuds are not connected to any device within 5 minutes, they will automatically turn off.

EARBUDS BATTERY LEVEL & CHARGING

  • Battery level: You can check the earbuds battery level on the top right corner of the phone screen (Mobile phone should support the function).
  • Charging status: LED indicator lights up white until fully charged.
  • Low battery signs: Voice prompts “Ding” will be announced every 15 minutes. Please recharge earbuds in time when battery charge is low.

CHARGING CASE BATTERY LEVEL & RECHARGE

CHARGING CASE BATTERY LEVEL

  • Charge the case:
    Please charge with a standard or certified 5V/1A USB adapter and the enclosed USB-C charging cable.

  • Low battery signs:
    Left indicator keeps flashing when battery is low. Please recharge the case in time.

EARBUDS VOICE PROMPTS STATUS

Status: Voice Prompts
Power On: Dong
Device Connected: Dong
Activate Voice Assistant/ Siri: Dong
Device Disconnected: Ding
Low Battery: Ding
Power off: Ding

EARBUDS INDICATORS STATUS

Status: LED Indicator
Power on: Blue indicator light up for 1 second
Charging Earbuds: White indicator light up until fully charged
TWS Connection Between left and right Earbuds: Blue indicator flashes
Bluetooth Pairing with Phone:
TWS Mode: LED indicator of the master earbud (left) flashes blue and white alternately, and indicator of the slave earbud (right) turn off.
Mono Mode: LED indicator of left/right earbud flashes blue and white.
Working: Turn off
Power off: White indicator lights up for 1 second

FAQ

1. What should I do if there are connection and pairing issues?
  • Please makes sure the HiTune earbuds or your smartphone is not connected with any other similar Bluetooth device.
  • Turn the Bluetooth on your mobile phone off and then on.
  • Delete the “UGREEN HiTune” paring info from the Bluetooth device list on mobile phone and connect again.
  • When earbuds are OFF, long-press the Touchpad for 4 seconds to manually enter the pairing mode with phone.
  • If the previous steps are unable to solve problems, please place the earbuds in the charting case and ensure the earbuds are being charged. Then, long-press both earbuds for 8 seconds until LED indicators flash blue and white 3 times and complete the resetting.
2. The left earbud has lost connection to the right earbud. How do I

reconnect then?

  • Before starting this process remember to delete/forget the “UGREEN HiTune” pairing in the Bluetooth menu on your smartphone.
  • Place your earbuds into the charging case and make suer they are being charged, then long-press both earbuds for 8 seconds until LED indicators flash blue and white 3 times.
    Note: When first using the earbuds after factory reset, please place both earbuds closer until blue LED indicators flash, TWS connection between left and right earbuds will be established within 5 seconds
3. Can I use just one of my HiTune wireless earbuds?

Yes, you can use the left / right earbud individually for mono playback or for calls. To use the earbuds alone please refer to the above-mentioned “Mono Mode” operation to pair and connect with your phone device.

4. Does UGREEN HiTune wireless earbuds support APTX?

“UGREEN HiTune” is applicable to APTX format and APTX music play as long as your phone supports APTX; if not, the Android phone will play in SBC format and iPhone will play in AAC format.

5. How to check the battery level of HiTune earbuds?

When the HiTune is connected to an iPhone or most Android phones, the current battery level can be displayed on the upper right corner of the phone. If your phone doesn’t support this function, you can check battery level through the “BatON” app, which is available on Google Play.

6. Can I use my HiTune wireless earbuds when swimming or bathing?

No, your earbuds are tested and rated at IPX5 standards, not protected from submersion in water, Furthermore, exposure to salt, chlorine, chemicals, and solvents can damage and deteriorate your earbuds.

NOTICES

  • Please regularly clean the earbuds for optimal use.

  • Please tum the volume down on your device before placing the earbuds, then turn the volume up gradually until reaching a comfortable listening level.

  • DO NOT use the earbuds high volume for any extended period.

  • Please stop using the earbuds and consult your physician if you feel uncomfortable or tinnitus occurs.

  • DO NOT submerge or expose the earbuds for Mended period to water, or wear while participating in water sports, e.g., swimming, surfing, etc.

  • It is not recommended to use the earbuds for phone calls while driving. Please use the earbuds in accordance with local regulations.

  • The earbuds contains small parts which may cause accidental ingestion and choking hazard.
    Please keep the earbuds away from children under age 3,

  • For your safety, please wear or place the earbuds that far from your cardiac pacemaker (10cm away).

WARNINGS

  • HiTune earbuds have built-in lithium battery. Do not disassemble, crush, or expose the earbuds to fire.
  • Stop using while the earbuds inflated.
  • Do not expose earbuds to excessive temperature.
  • Stop using while the earbuds submerged.

SPECIFICATIONS

Product: HiTune True Wireless Stereo Earbuds
Model: WS100
Version: Bluetooth 5.0
Profiles: HSP, HFP, ACRCP, A2DP
Bluetooth Frequency: 2400MHz-2483.5MHz
Bluetooth Range: 10m
Codex: Qualcomm aptX, AAC, SBC
Frequency Response: 20 Hz-20K Hz
Speaker Impedance: 32Ω ± 15
Speaker Sensitivity: 105±3dB at 1KHz
Microphone Sensitivity: -38dB
Earbuds Capacity: 2*60mAh
Charging Case Battery: Built-in Lithium polymer battery
Charging Limited Voltage: 5.25V
Charging Port: USB-C
Fully Charge the Earbuds: 1.5h
Fully Charge the Case: 2h
Charging Case Input:  5V 500mA
Charging Case Output: 5V 80mA
Operation Time:
9h music play on a single charge
27h music play with charging case

WARRANTY INFORMATION

A limited 2-year warranty applies to all UGREEN products purchased from UGREEN official store or authorized sellers. Please feel free to contact us if you run into any problems.

CONTACT US

FOR AMAZON MARKETPLACES

NORTH AMERICA
US: 
support.us@ugreen.com
CA: support.ca@ugreen.com
MX: support.mx@ugreen.com

EUROPE
EU: support.uk@ugreen.com
DE: support.de@ugreen.com
IT: support.it@ugreen.com
FR: support.fr@ugreen.com
ES: support.es@ugreen.com
IT: support.it@ugreen.com

ASIA PACFIC
JP: support.jp@ugreen.com
AU: support.au@ugreen.com

MIDDLEEAST
UAE:
support-uae@ugreen.com
KSA:support-ksa@ugreen.com

MORE SALES CHANNELS

ALIEXPRESS: aliexpress.support@ugreen.com
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EBAY: ebay.support@ugreen.com
SHOPEE: shpee.support@ugreen.com
WHOLESALE BUSINESS: partner@ugreen.com 

FCC STATEMENT

This device compies with Part 15 of the FCC rules. Operaton is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or Modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipmernt.

UGREEN HiTune True Wireless Earbuds WS100 User Manual – Optimized PDF
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