Tenda AC9 AC1200 Smart Dual Band Gigabit WiFi Router Installation Guide

Quick Installation Guide.

AC9 AC1200 Smart Dual Band Gigabit WiFi Router

For product or function details, please go to www.tendacn.com to download the user guide.
AC1200 Smart Dual-Band Gigabit WiFi Router Model: AC9
Package Contents
WiFi router x 1
Removable stand x 1
Power adapter x 1
Ethernet cable x 1
Quick installation guide x 1
Scan to download the Tenda WiFi App or get it on Google Play or App Store.

http://download.cloud.tenda.com.cn/down/app

If any item is missing or damaged, please keep the original package and contact the local reseller or distributor immediately.

Install the new router

If you want to replace your original router which is connected to the internet with a PPPoE user name and password, start from Step 1. Otherwise, start from Step 2.
(Optional) Step 1: Migrate your PPPoE user name and password from your original router

1. Power on your original and new routers.
2. Connect the WAN port of the original router to port 1, 2, 3 or 4/IPTV of the new router using an Ethernet cable.
3. After the and, indicators of the new router light solid on for 3 seconds after fast blinking, remove the original router.

*Attach the removable stand

Align the removable stand with the slot on the bottom of the router, and then press it into the router.
Step 2: Connect the new router

1. Power off your modem, and remove its battery (if any).
2. Connect the LAN port of your modem to the WAN port of the router using an Ethernet cable.
3. Power on the modem and router, and reinstall the battery.

Connect your devices to the router

Connect your wireless devices
Connect your wireless device to the WiFi network of the router using the default SSID (WiFi network name) and password on the back panel of the router.

Connect your wired devices
Connect your wired devices to port 1, 2, 3 or 4/IPTV of the router using Ethernet cables.

Set up the new router

1. Start a web browser on a device that has been connected to the router. Enter tendawlfl.com in the address bar, and press Enter.
   

2. Click Start.
   

3. We take PPPoE connection type as an example here. If the ISP User Name and Password are populated, click Next. Otherwise, set them as required, and click Next.

4.  Change the SSID and WiFi password as needed, and set your login password. Then click Next. Note: The WiFI password is used to connect to the WiFi network of the router, and the login password is used to log in to the web UI of the router.
   

5. Reconnect your wireless devices to the router’s WIFI network using the WiFi names and the WiFi password you set. The wired devices can access the Internet directly if they have connected to port 1, 2, 3 or 4/IPTV.
   

Tip: If the following page does not appear, refer to 01 in FAQ.
TIP: If the Internet is Inaccessible after your configuration, please refer to Q2 in FAQ.
LED Indicators

•The router is faulty after startup.
Blinking| The system is working properly.
| Solid on| The LAN port is connected properly.
Blinking| Data is being transmitted over the LAN port.
Off| The LAN port is disconnected or connected improperly.
| Solid on| The WAN port is connected properly.
Blinking| Data is transmitting over the WAN port.
Off| The WAN port is disconnected or connected improperly.
| Solid on| At least the 2.4 GHz or S GHz WiFi network is enabled.
Fast blinking| Data is transmitting wirelessly.
Slow blinking| The router is performing WPS negotiation.
Off| The WiFi network of the router is disabled.
| Solid on| A USB device is connected to the USB port properly.
Blinking| Data is transmitting over the USB port.
Off| The USB port is disconnected or connected improperly.

Ports and Buttons

the router, then press the WPS button of the device to be paired within 2 minutes to establish a WPS connection.
WiFi| Used to enable/disable the WiFi network of the router.
Reset| Hold the button down for about 1 second.The router is reset successfully when all LED indicators blink once.
WAN| Used to connect this router to the internet.
1 /2/3| They are LAN ports used to connect to wired devices such as computers or switches.
4/IPTV| By default, it is a LAN port. If the IPTV function of the router is enabled, it only functions as an IPTV port used to connect to a set-top box.
USB| Used to connect to a portable USB device.

FAQ

Q1:1 cannot log Into the web UI of the router after entering tendawlfl.com, what should I do?

– Al:Try the following solutions and log in again:
Ensure that your Ethernet cable with internet connectivity is plugged into the WAN port of the router rather than a LAN port.
Ensure that your wireless device is connected to the routers SSID.
Ensure that your wired device is connected to port 1, 2, 3 or 4/IPTV of the router properly by Ethernet cable. The device is also set to Obtain an IP address automatically, and Obtain DNS server address automatically.
Ensure that tendawlfl.com is entered correctly, or you can try logging by entering 192.168.0.1.
Replace the web browser and log in again.
Reset the router and log in again.

Q2: I cannot access the internet after the configuration, what should I do?

– A2: Log in to the web UI of the router, and check your routers connection status on the Internet Status page.
If your router is connected to the internet successfully as the figure shown below, try the following solutions:

Connect your wireless devices to the WiFi network of the router using the new WiFi name and password.
If Connection failed appears on the page:
Click Internet Settings on the web UI to check whether the connection type and parameters you entered are correct.
Connect the Ethernet cable with internet connectivity to your computer directly.
→ If your computer cannot access the internet, consult your ISP.
→ Otherwise, reconnect the Ethernet cable with internet connectivity to your router, reset your router and configure it again.

Q3: How to reset the router?

– A3: When the LED indicator blinks, hold down the Reset button for about 1 second.The router is reset successfully when all the LED indicators blink once.

CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operations in the 5.15-5.25 GHz band are restricted to Indoor use only. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. The mains plug is used as disconnect device, the disconnect device shall remain readily operable. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2)To avoid unnecessary radiation interference, it is recommended to use a shielded R145 cable.
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE).This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.
Operating Temperature: 0 °C – 40 °C
Operating Humidity: (10 – 90) % RH, non-condensing

Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type AC9 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: http://www.tendacn.conVen/service/download-cata-101.html Operate Frequency: 2.4 GHz: EU/ 2400-2483.5 MHz 5 GHz: EU/ 5150-5250 MHZ EIRP Power (Max.): 2.4 GHz: 19.6 dBm 5 GHz: 22.5 dBm Software Version: V15.03.06
Caution:
Adapter Model: BNO37-A18012E I BNO37-A18012B
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTD.
Input: 100 – 240 V AC, 50/60 Hz 0.6 A
Output DC 12 V 1.5 A
**: DC Voltage
FCC Statement**
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular Installation. If this equipment does cause harmful Interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

 This device is restricted to be used in the indoor. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, Including interference that may cause undesired operation. Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co•located or operating in conjunction with any other antenna or transmitter. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation Interference, it is recommended to use a shielded 8145 cable.

Technical Support
Shenzhen Tenth Technology Co., Ltd. 6.8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen,
China. 518052
USA hotline: 1-800-570-5892
Canada hotline: 1-888-998-8966
Website: http://www.tendaus.com
Email: support.usa@tenda.com.cn
Hong Kong Hotline: 00852-81931998
Website: http://www.tendacn.com
E-mail: support@tenda.com.cn
Copyright
©2017 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda Is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

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