Homedics ID-12P ID Defender User Manual and Warranty Information
- June 8, 2024
- Homedics
Table of Contents
Homedics ID-12P ID Defender User Manual and Warranty Information
To ensure years of safe, efficient performance, please read these important product usage and safety instructions.
Product Information
This product is built to shred paper, CDs, DVDs, credit cards, and staples. It is not built to shred large paper clips, continuous forms, adhesive labels, transparencies, newspaper, cardboard or other plastic. Using it for these purposes is likely to cause irreparable damage.
Sheet capacity: 12 20 lb. pages in one pass
Paper Shred Size: .16” x 1.26” 4mm x 32mm
Maximum Run Time: 3 minutes
Automatic Cool Down Period: 30 minutes
Voltage: 120
The Following are Important Safety Instructions. Read All Instructions Before Using.
WARNING:
WARNING: Hazardous moving parts. Keep fingers and other body parts away.
WARNING: To reduce risk of fire, electrical shock or injury:
NEVER allow children to operate a paper shredder, even under adult
supervision. A paper shredder is NOT a toy.
DO NOT use flammable synthetic oil, petroleum-based products or aerosols
of any kind on or near product at any time.
DO NOT operate any electrical product with a damaged cord.
AVOID getting jewelry, hair or loose clothing too close to feed slot as
serious injury can occur.
DO NOT handle plug or product with wet hands.
KEEP children and pets away from the shredder.
UNPLUG shredder when not in use.
DO NOT attempt to feed more sheets of paper than specified on the feeder.
DO NOT open shredder head to attempt repair: It could expose you to
electric shock and will void your warranty.
DO NOT attempt to shred materials other than paper.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
ALWAYS empty the wastebasket prior to becoming full.
DO NOT place shredder near heat or water source.
KEEP CHILDREN AWAY
NO FLAMMABLE CLEANING AGENTS
NO LOOSE CLOTHING
NO PAPER CLIPS
NO HANDS OR FINGERS
NO HAIR
Setup
- Check shredder for damage or defects; some particles of paper are normal due to product testing.
- Plug the power cord into any easily reached standard outlet.
- Switch the Main Power Switch (1) to the “ON” ( – ) position.
- Press the Power button (2).
- Place the allotted amount of paper into the shredder-up to 12 sheets.
- CDs and DVDs are processed through separate slot (7).
Maintenance
Regular emptying of the basket is important to ensure the smooth operation of the cutting cylinders. The shredder will not operate when the basket is full. Regular oiling is also necessary for proper performance. It is recommended to use shredder oil every few weeks.
Troubleshooting
If you have a problem with your shredder, check the symptoms and remedies
below. If you cannot solve the problem this way, contact Customer Service.
Do not open shredder head to attempt repair: It could expose you to
electric shock and will void your warranty
Symptom | Remedy |
---|---|
Shredder does not start or stops while shredding. | – Make sure shredder is |
plugged in, the Main Power Switch (1) is in the “ON” position (–), and the
power button (2) has been pressed. The indicator light should be illuminated.
– Check to see if bin is full. If bin is full, follow instructions under
maintenance.
– Wait 30 minutes for shredder to cool down before trying again.
Paper jam.| A paper jam may occur if the sheet capacity is exceeded or if the
paper is not put in straight. To clear a jam:
1. Press the Reverse button (4) for about 5 seconds, then gently pull up on
paper to remove from the slot.
2. If the jam still does not clear, unplug shredder and carefully grasp the
paper and pull out slowly.
Shredder squeaks, grinds or runs below capacity| – Check to see if bin is
full. If bin is full, follow instructions under maintenance.
– Oil cutting cylinder.
Shredder continues to run for 2 or 4 seconds after shredding has been
completed.| – No action required. This is a self-cleaning function.
Customer Service
For all inquiries, please email CService@Homedics.com or call the toll free customer service line at 800-466-3342.
Limited Warranty
Limited Liability 1 Year Warranty
HoMedics sells its products with the intent that they are free of defects in
manufacture and workmanship for a period of 1 year from the date of original
purchase, except as noted below. HoMedics warrants that its products will be
free of defects in material and workmanship under normal use and service. This
warranty extends only to consumers and does not extend to Retailers.
To obtain warranty service on your HoMedics product, mail the product and your
dated sales receipt (as proof of purchase), postpaid, to the following
address:
HoMedics Warranty Center
Dept. 168, Suite 3, 43155 W. Nine Mile Road, Novi, MI 48375
No COD’s will be accepted.
HoMedics does not authorize anyone, including, but not limited to, Retailers,
the subsequent consumer purchaser of the product from a Retailer or remote
purchasers, to obligate HoMedics in any way beyond the terms set forth herein.
This warranty does not cover damage caused by misuse or abuse; accident; the
attachment of any unauthorized accessory; alteration to the product; improper
installation; unauthorized repairs or modifications; improper use of
electrical/power supply; loss of power; dropped product; malfunction or damage
of an operating part from failure to provide manufacturer’s recommended
maintenance; transportation damage; theft; neglect; vandalism; or
environmental conditions; loss of use during the period the product is at a
repair facility or otherwise awaiting parts or repair; or any other conditions
whatsoever that are beyond the control of HoMedics.
This warranty is effective only if the product is purchased and operated in
the country in which the product is purchased. A product that requires
modifications or adoption to enable it to operate in any other country than
the country for which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these modifications is not
covered under this warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY. HOMEDICS SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, HOMEDICS RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR REPLACEMENT.
This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, including but not limited to sale of such products on Internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of HoMedics. This warranty provides you with specific legal rights. You may have additional rights which may vary from state to state. Because of individual state regulations, some of the above limitations and exclusions may not apply to you.
© 2011 HoMedics, Inc. and its affiliated companies, all rights reserved. Defender™ is a trademark of HoMedics, Inc. and its affiliated companies. HoMedics® is a registered trademark of HoMedics, Inc. and its affiliated companies. All rights reserved.
HoMedics, Inc.
3000 Pontiac Trail, Commerce Twp, MI 48390
homedics.com
If you have any questions regarding the product, please feel free to
call toll-free 1-800-466-3342.
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