Homedics SP-25H Ultra Plush Shiatsu and Vibration Massage Pillow with Heat Instruction manual and Warranty Information

Ultra Plush Shiatsu and Vibration Massage Pillow

TWO YEAR LIMITED WARRANTY (Valid in USA only)

HoMedics sells its products with the intent that they are free of defects in manufacture and workmanship for a period of two years from the date of original purchase, except as noted below. HoMedics warrants that its products will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers.
To obtain warranty service on your HoMedics product, mail the product and your dated sales receipt (as proof of purchase), postpaid, to the following address:
HoMedics Service Center
Dept. 168, Suite 3
43155 West Nine Mile Rd.
Novi, MI 48375
No COD’s will be accepted.
HoMedics does not authorize anyone, including, but not limited to, Retailers, the subsequent consumer purchaser of the product from a Retailer or remote purchasers, to obligate HoMedics in any way beyond the terms set forth herein. This warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; unauthorized repairs or modifications; improper use of electrical/power supply; loss of power; dropped product; malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that are beyond the control of HoMedics.
This warranty is effective only if the product is purchased and operated in the country in which the product is purchased. A product that requires modifications or adoption to enable it to operate in any other country than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications is not covered under this warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY. HOMEDICS SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, HOMEDICS RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR REPLACEMENT.
This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, including but not limited to sale of such products on Internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of HoMedics.
This warranty provides you with specific legal rights. You may have additional rights which may vary from country to country. Because of individual country regulations, some of the above limitations and exclusions may not apply to you.
For more information regarding our product line in the USA, please visit: www.homedics.com

IMPORTANT SAFEGUARDS

WHEN USING ELECTRICAL PRODUCTS, ESPECIALLY WHEN CHILDREN ARE PRESENT, BASIC
SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING
DANGER – TO REDUCE THE RISK OF ELECTRIC SHOCK:

• Always unplug the appliance from the electrical outlet immediately after using and before cleaning.
• DO NOT reach for an appliance that has fallen into water. Unplug it immediately.
• DO NOT use while bathing or in shower.
• DO NOT place or store appliance where it can fall or be pulled into a tub or sink.
• DO NOT place in or drop into water or other liquid.

WARNING – TO REDUCE THE RISK OF BURNS, ELECTRIC SHOCK, FIRE OR INJURY TO PERSONS:

• An appliance should never be left unattended when plugged in. Unplug from outlet when not in use and before putting on or taking off parts or attachments.

• Close supervision is necessary when this appliance is used by, on or near children, invalids or disabled persons.

• Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by HoMedics; specifically any attachments not provided with the unit.

• NEVER operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return it to HoMedics Service Center for examination and repair.

• Keep cord away from heated surfaces.

• NEVER drop or insert any object into any opening.

• DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.

• DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electrocution or injury to persons.

• DO NOT carry this appliance by the power cord or use cord
  as handle.

• To disconnect, turn all controls to the “off” position, then remove plug from outlet.

• DO NOT use outdoors.

• Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, and the like.

• Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.

Caution:
All servicing of this massager must be performed by authorized HoMedics service personnel only.

SAVE THESE INSTRUCTIONS
Caution—Please read all instructions
carefully before operating.

• This product is not intended for medical use. It is intended only to provide a luxurious massage.

• Consult your doctor prior to using this product, if
  – You are pregnant
  – You have a pacemaker
  – You have any concerns regarding your health

• Not recommended for use by Diabetics.

• Never leave the appliance unattended, especially if children
  are present.

• Never cover the appliance when it is in operation.

• Do not use this product for more than 15 minutes at a time.

• Extensive use could lead to the product’s excessive heating
  and shorter life. Should this occur, discontinue use and allow
  the unit to cool before operating.

• Never use this product directly on swollen or inflamed areas
  or skin eruptions.

• DO NOT use this product as a substitute for medical attention.

• DO NOT use this product before bed. The massage has a stimulating effect and can delay sleep.

• This product should NEVER be used by any individual suffering from any physical ailment that would limit the user’s capacity to operate the controls or who has sensory deficiencies.

• This unit should not be used by children or invalids without
  adult supervision.

• This product is not for use in automobiles.

Caution:
To avoid pinching do not lean on Shiatsu back massage mechanism in the cushion when adjusting your body position.

Do not jam or force any part of your body in the moving massage mechanism.

Instructions for Use

To reduce the risk of electric shock, this appliance is equipped with a polarized plug (one blade wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. It it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Insert the power cord into a 120 volt AC outlet. To activate the Shiatsu massage action, press power button once (Figure 1). To activate the vibration massage, press the power button a second time. To activate Shiatsu and vibration massage together, press the power button a third time. To activate soothing heat with the massage, press the heat button. Massage heads will glow red (Figure 2). Allow a few moments for the heating action to warm up. When finished press the power button again to turn off the massage and heat function and unplug
the pillow.

The Shiatsu Pillow is very versatile and designed for use on the neck, back and shoulders (see Figures 3 and 4). However, you may find it works well for other body areas as well.

NOTE: For the neck and shoulders it may work better to use the pillow upside down as shown in Figure 5.

NOTE: Only gentle force should be exerted against the unit in order to eliminate any/all risk of injury. You may soften massage force by placing a towel between yourself and the unit.

Maintenance

To Store
Place massager in its box or in a safe, dry, cool place. Avoid contact with sharp edges or pointed objects which might cut or puncture the fabric surface. To avoid breakage, do not wrap the power cord around the unit.

To Clean
Unplug the unit and allow it to cool before cleaning. Spot clean only with a soft, slightly damp sponge. Never allow water or any other liquids to come into contact with the unit.

• Do not immerse in any liquid to clean.

• Never use abrasive cleaners, brushes, gasoline, kerosene,
  glass / furniture polish or paint thinner to clean.

• Do not attempt to repair the Shiatsu Massage Pillow. There are no user serviceable parts. For service, send the
  unit to the HoMedics address listed in the warranty section.

Ultra Plush Shiatsu and Vibration Massage Pillow

HoMedics Service Center
1.800.466.3342
8:30 a.m. – 7:00 p.m. (EST ) M – F
Mail To:
HoMedics Service Center
Dept. 168, Suite 3
43155 West Nine Mile Rd.
Novi, MI 48375
Email:
cservice@homedics.com

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