Bissell 2215 Series Powerglide Vacuum User Guide

June 8, 2024
Bissell

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POWERGLIDE® Vacuum
___
USER GUIDE  –  2215 SERIES

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Bissell 2215 Series Powerglide Vacuum

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an  electrical appliance, basic precautions should be observed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  • Always connect to a polarized outlet (one slot is wider than the other). Do not modify the polarized plug to fit a nonpolarized outlet or extension cord.
  • Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.
  • Do not use it outdoors or on wet surfaces.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Do not use for any purpose other than described in this User’s Guide. Use only the manufacturer’s recommended attachments.
  • Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep  cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or vacuum cleaner with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before plugging or unplugging vacuum cleaner.
  • Use extra care when cleaning on stairs.
  • Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
  • Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
  • Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without filters in place.
  • Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
  • Use only on dry, indoor surfaces.
  • Keep appliance on a level surface.
  • Do not carry the vacuum cleaner while it is running.
  • Unplug before connecting or disconnecting the TurboEraser® Tool.

SAVE THESE INSTRUCTIONS

This model is for household use only.

WARNING

  • Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
  • Do not plug in your vacuum cleaner UNTIL you are familiar with all instructions and operating procedures.
  • To reduce the risk of electrical shock, turn power switch off and disconnect polarized plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.

THIS APPLIANCE HAS A POLARIZED PLUG

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plugin anyway.

Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your vacuum works as well as it does today for years to come, so this guide has tips on using (pages 6-7), maintaining (pages 8-9), and if there is a problem, troubleshooting (page 12).
In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page 5 and let’s get started!

What’s In The Box?

Bissell 2215 Series Powerglide Vacuum - What’s In The
Box

1. Base Unit
2. Upper Handle
3. Extension Wand
4. Crevice Tool (stores inside Extension Wand)
5. Screw (taped to handle)
6. TurboEraser® Tool (with Tangle-Free Turbine)
7. Cord Wrap Base
8. TurboEraser® Tool Holder
9. Febreze™ Pet Odor Eliminator Style 1214 Filter

NOTE : Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Product View

Bissell 2215 Series Powerglide Vacuum - Product View

Cord Release and Storage
Twist Cord Release down to quickly remove cord

Assembly

WARNING

Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

Bissell 2215 Series Powerglide Vacuum - Assembly 1

Insert upper handle into vacuum base. Attach with the screw that is taped to the handle.

Bissell 2215 Series Powerglide Vacuum - Assembly 2

Push handle end into the base of vacuum on the opposite side.

Bissell 2215 Series Powerglide Vacuum - Assembly 3

Snap lower cord wrap to the lower back of unit. Wrap the vacuum cord.

Place crevice tool (inside extension wand) and extension wand onto the lower cord wrap base.

Bissell 2215 Series Powerglide Vacuum - Assembly 5

Slide TurboEraser® Tool Holder into place on the front of the vacuum where the handle meets the vacuum base. Place TurboEraser® Tool into tool holder.

Bissell 2215 Series Powerglide Vacuum - Assembly 6

To install the optional Febreze™ Filter, press the tank release button and pull container from vacuum. Twist top of the tank right to unlock and remove.

Bissell 2215 Series Powerglide Vacuum - Assembly 6

Remove the pre-motor filter and replace with the Febreze™ Filter. Place top back on tank, line arrow with the unlock graphic and twist left to lock in place.

PowerBrush Switch

WARNING
Before using your vacuum, make sure that the dirt container is in locked position and that all filters, both pre and post-filters are in place. DO NOT operate your vacuum without these filters.

PowerBrush Switch 1

Turn vacuum on by pressing Power Switch on (I – ON and O – OFF).

PowerBrush Switch 2

Press the Brush Roll switch to run the PowerBrush for carpet cleaning (brush roll is on when light on switch is illuminated).

NOTE : The brush roll will automatically shut off when vacuum is locked in upright position, recline to reactivate.

NOTE : Turn the Brush Roll OFF when vacuuming hard or delicate surfaces that may be caught by the rotating brush. This could include hard wood, tiled floors, small area rugs or frieze carpets that have long delicate fibers or threads.

Adjusting the Variable Suction

Adjusting the Variable Suction 1

Locate the Variable Suction Control Valve on the Hose Wand Base.

Adjusting the Variable Suction 2

Decrease the amount of suction for cleaning delicate carpets, curtains, rugs, or if difficult to push/pull by twisting the REDUCED variable suction valve counterclockwise.

NOTE : The vacuum will come with the Variable Suction Valve closed for full suction power.

Emptying the Dirt Tank

WARNING

To reduce the risk of electrical shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

Emptying the Dirt Tank 1

Vacuum tank is full, time to empty!

Emptying the Dirt Tank 2

With vacuum unplugged, press the tank release button, grab the handle to pull dirt container away from vacuum.

Holding dirt container over a trash bin, press tank empty button.

Close bottom of container and place back on the vacuum. Be sure you place the front of the tank first and push back to “click” into place.

Cleaning the Filters

WARNING

Do not operate vacuum with damp or wet filters, as well as without filters or the Dirt Container in place. Allow components to dry before reassembling the Dirt Container.

Cleaning the Filters 1

With vacuum unplugged, press the Tank Release Button and pull the dirt container away from vacuum. Twist top right to separate the tank.

Cleaning the Filters 2

Remove pre-motor filters and check for dirt on BOTH sides. Separator Screen can be rinsed and dried as well.

Clean pre-motor foam filter with mild detergent. When completely dry, return to top of dirt container. Thin fiber filter should be on top with black tab side facing up.

Cleaning the Filters 4

When reassembling, place top tank piece last lining up the top tank unlock graphic with lower tank arrow and twist left to lock into place.

Cleaning the Filters 5

With dirt container removed, press red release button to access post-motor filter. Tap the post-motor filter against the side of the trash can to shake out dirt (do not wash filter).

Cleaning the Filters 6

Replace the post-motor filter by first inserting ribs on the left side of the filter into the left side of the filter housing then snapping the right side into place. Replace the filter cover door.

Parts & Supplies

For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.

Replace Brush & Belt

WARNING

To reduce the risk of electrical shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

Unplug and turn vacuum over. Unscrew 7 Phillips head screws to remove cover.

Replace Brush & Belt 2

Pull roller straight out and slide belt off motor gear. Replace roller and/or belt.

Inspect brush roll by placing it on its end and spin. The brush roll should spin freely, multiple times by one flick. If it doesn’t, replace brush roll. Inspect belt,  replace if damaged.

Replace Brush & Belt 4

Pinching belt around brush roll and hook back around the motor gear. Rotate brush roll into place and line up end caps to reinsert into vacuum. Re-attach bottom cover with 7 screws.

Maintain the Pet TurboEraser® Tool

Twist gray collar counterclockwise, until slot appears, and then separate faceplate.

Remove brush roll, belt, and paddle wheel. Inspect for damages and replace if necessary.

To reassemble, align two clips on each end of paddle wheel with belt on and pop back into place. Replace brush roll with belt, making sure all parts are aligned correctly.

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem Possible causes Remedies
PowerBrush doesn’t rotate The PowerBrush power switchis turned off. Make

sure PowerBrush switch is on.
Vacuum is locked in upright position.| Recline vacuum and switch on the PowerBrush.
PowerBrush has lodged debris or other entanglements,  keeping the brush from rotating.| Check the PowerBrush and remove debris.
Vacuum won’t pick up dirt| Filters are dirty.| Rinse pre-motor filter and tap dust from post-motor filter.  Allow enough time for pre-motor filter to dry properly before reinserting.
The Main Hose is not connected.| Locate the Main Hose and reconnect by pushing the hose connection to secure the latch.
There is a crack or hole in the Main Hose.| If there is a crack or hole, order a new Main Hose from the BISSELL website.
The Triple Action Brush Roll bristles are worn.| Replace the Triple Action Brush Roll.
There is a clog in the vacuum.| Remove debris and any other entanglements that may be restricting its rotation.
The Dirt Container is not seated correctly.| Press the Empty Button to release the Dirt Container and reseat properly.
Dirt is escaping from the vacuum| The Dirt Container is full.| Empty the Dirt Container.
Filters are missing.| Check to see if all of the Pre-Motor and Post-Motor filters are in place. If needed, order replacement filters from bissell.com.
The Dirt Container is not seated properly.| Press the Empty Button and remove the Dirt Container. Insert the bottom first and pivot the Dirt Container towards the vacuum. Listen for a “click” sound, indicating that it snapped into place.

Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding his warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below.

Limited Five-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for five years any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS  PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES  WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE FIVE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.

NOTE : Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website: www.BISSELL.com
E-mail: www.BISSELL.com/email-us

Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.

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Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number:
Please record your Purchase Date:

NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty page for details.

Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.

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©2017 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-3286 12/17 RevB
Visit our website at: www.BISSELL.com

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