Bissell 2494 Series Powerclean Pet Rewind Vacuum User Guide

June 8, 2024
Bissell

POWERCLEAN® PET REWIND


USER GUIDE 2494 SERIES

More of a video person? Look for this icon and go online for an instructional how-to video at www.BISSELL.com


IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
»  Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.
»  Do not use outdoors or on wet surfaces.
»  Do not allow to be used as a toy. Close attention is necessary when used by or near children.
»  Do not use for any purpose other than described in this user guide. Use only the manufacturer’s recommended attachments.
»  Do not use with damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
»  Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep the cord away from heated surfaces.
» Do not unplug by pulling on  cord. To unplug, grasp the plug, not the cord.
» Do not handle plug or vacuum cleaner with wet hands.
» Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
» Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
» Turn OFF all controls before plugging or unplugging vacuum cleaner.
» Use extra care when cleaning on stairs.
» Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.)  or use in areas where they may be present.
» Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
» Do not use to pick up toxic material (chlorine bleach,  ammonia, drain cleaner, etc.).
» Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
» Do not use without filters in place.
» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not carry the vacuum cleaner while it is running.
» Unplug before connecting or disconnecting the Pet TurboEraser® Tool.

SAVE THESE INSTRUCTIONS

This model is for household use only.
WARNING
» Before using your vacuum, make sure the Dirt Tank is in the locked position and that all filters, both pre- and post-filters, are in place. DO NOT operate your vacuum without these filters.
» Plastic film can be dangerous. To avoid the danger of suffocation, keep away from children.
» Do not plug in your vacuum UNTIL you are familiar with all instructions and operating procedures.
» To reduce the risk of electrical shock, turn the power switch OFF and disconnect polarized plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.
THIS APPLIANCE HAS A POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plugin anyway.

Thanks for buying a BISSELL® vacuum!
We love to clean and we’re excited to share one of our innovative products with you. This guide has important instructions on how your new vacuum works, including using, maintaining, and if there is a problem, troubleshooting. In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page 5 and let’s get started!

What’s In The Box?

Bissell 2494 Series Powerclean Pet Rewind Vacuum - box

1. Vacuum Base
2. Handle
3. Hose
4. 2 Screws (taped to Handle)
5. Extension Wand Base
6. Extension Wand
7. Crevice Tool (stored inside Extension Wand)
8. Pet TurboEraser® Tool
9. Dusting Brush

NOTE : Not all accessories come with every model. Be sure to check the carton for additional tools.

Product View

WARNING  Do not plug in your vacuum until you are familiar with all instructions and operating procedures.


NOTE : The Crevice Tool is stored inside the Extension Wand.

Assembly

NOTE : The Powerfoot will not suction properly unless the hose is firmly attached.

Power ON & Settings

WARNING To reduce the risk of injury from moving parts while the vacuum is turned ON, always move the vacuum via the rolling wheels by using the upper handle at the back of the vacuum. Do not carry the vacuum while it is running. Always place vacuum on floor with handle in upright position when using tools.


Turn the dial on the foot of the vacuum to the desired setting. If the dial is difficult to turn, tilt the vacuum back slightly to take the weight off the foot while turning.
Lowest setting – For low pile carpet or bare floors. To pick up debris, it may be necessary to move up one set.
Medium setting – For medium pile carpet.
Highest setting – For high pile and most shag carpet.
TIP : For optimal carpet cleaning performance, adjust to the lowest practical setting. If your vacuum is difficult to push, adjust to the next higher setting.

Automatic Cord Rewind

Bissell 2494 Series Powerclean Pet Rewind Vacuum - Cord
Rewind

To plug your vacuum in, gently pull the cord out of the automatic cord rewind and stop at the yellow mark on the cord. Do not pull past the red mark. Once you  have the desired amount of cord, plug it into the outlet.
Bissell 2494 Series Powerclean Pet Rewind Vacuum - Automatic Cord
RewindWhen you finish using your vacuum, unplug it from the outlet. Hold onto  the plug and press the automatic cord rewind button until it’s fully retracted.If the cord doesn’t fully retract on the first try, pull a little bit of cord out and press the rewind button again.

NOTE : Rotating floor brush continues to rotate while tools are in use. Never place fingers under the vacuum when it is running. Never place PowerFoot on furniture or uneven surfaces. Do not place vacuum close enough to objects to pull into rotating brush.

NOTE : Certain carpets and low humidity conditions may generate small static discharges. Static discharges are entirely harmless and are not associated in any way with the main power supply.

Empty the Dirt Tank

** WARNING** To reduce the risk of electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

NOTE : The Dirt Tank may be washed in warm water with a mild detergent. Make sure it is completely dry before replacing.

Clean the Pre-Motor Filter

WARNING
» To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.
» Do not operate vacuum with damp or wet filters or without all filters in place.


NOTE : Replace filter every 3 to 6 months. Search BISSELL.com for Style 1214.

Maintain the Post-Motor Filter

NOTE : Replace filter every 3 to 6 months. Search BISSELL.com for Style 1526.

NOTE : The pleated post-motor filter may NOT be washed with water or detergent. If dust and/or debris accumulates on filter, gently tap the filter on the side of a garbage container.

Maintain the TurboEraser® Tool

Replace Brush & Belt

WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

Clearing a Clog

WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.


Remove the hose from the back of the vacuum by twisting it to the left. Remove any debris that may have gotten clogged.
Bissell 2494 Series Powerclean Pet Rewind Vacuum - Clearing a
Clog2Check the foot hose on the back of your vacuum down towards the bottom. If necessary, remove the screw from the foot hose and check for clogs.

Bissell 2494 Series Powerclean Pet Rewind Vacuum - Clearing a
Clog3
Check the air passageway on the bottom of your vacuum. Remove the bottom cover and the brush. Remove any debris.

Troubleshooting

Problem

| Possible Causes|

Remedies

---|---|---
Vacuum won’t turn on| Power cord not plugged in| Check electrical plug
Blown fuse/tripped breaker| Check/replace fuse or reset breaker
Vacuum won’t  pick up dirt| Incorrect height adjustment| Adjust foot to correct height setting
Hose not attached to suction opening| Grasp the hose wand and firmly push into the hose wand base
Crack or hole in hose| Check hose and replace if needed
Broken or worn drive belt| Replace drive belt, see page 9
Brush Roll jammed| Remove brush and clean debris from brush ends, see page 9
Clog in vacuum| Check for debris build-up or clogs in the inner tank, hose and foot/lower hose; See online video for more help
Dirt Tank full| Empty Dirt Tank
Dirt Tank or upper tank not installed properly| Position correctly and lock in place, see page 7
Filters are dirty| Check and clean or replace pre-motor and post-motor filters, see page 8
Tool won’t  pick up| Crack or hole in hose| Check hose and replace if needed
Clog in vacuum| Check for debris build-up or clogs in the inner tank, hose and foot/lower hose; See online video for more help
Dirt Tank full| Empty Dirt Tank
Dirt Tank or upper tank not installed properly| Position correctly and lock in place, see page 7
Filters are dirty| Check and clean or replace pre-motor and post-motor filters, see page 8
Vacuum difficult to push| Incorrect height adjustment| Adjust powerfoot to correct height setting, see page 6
Visible dirt escaping from

vacuum

| Dirt Tank full| Empty Dirt Tank
Filters missing or installed  incorrectly| Check pre-motor and post-motor filters for correct installation, see page 8

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL® Consumer Care by E-mail or telephone as described below.

It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill terms of this warranty. Any personal data will be handled pursuant to BISSELL’s Privacy Policy, which can be found online at www.BISSELL.com/privacy-policy.

Limited Three-Year Warranty

Subject to the *Exceptions and Exclusions from the Terms of the Limited Warranty, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for three years, any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.

BISSELL is not liable for incidental or consequential damages of any nature associated with the use of this product. BISSELL’s liability will not exceed the purchase price of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  • Exceptions and Exclusions from the Terms of the Limited Warranty
    This warranty is exclusive and in lieu of any other warranties, either oral or written. Any implied warranties, which may arise by operation of law, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the threeyear duration from the date of purchase as described above.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

NOTE : Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website : www.BISSELL.com/service-centers
E-mail : www.BISSELL.com/email-us
Call : BISSELL Consumer Care
1-800-237-7691
Monday – Friday: 8am – 10pm ET
Saturday: 9am – 8pm ET
Sunday: 10am – 7pm ET

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Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number:
Please record your Purchase Date:

NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See the Warranty page for details.

Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter  your model number in the search field.

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©2018 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-7461 10/18 RevA
Visit our website at: www.BISSELL.com

Bissell 2494 Series Powerclean Pet Rewind Vacuum User Guide – Download [optimized]
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