Zojirushi Limited Warranty for Electrical Products
- June 8, 2024
- Zojirushi
Table of Contents
Zojirushi Limited Warranty for Electrical Products
ZOJIRUSHI AMERICA CORPORATION (‘ZOJIRUSHI’) warrants this product against defects in materials and workmanship for a period of one year from the date of original retail purchase. Commercial products have a six-month warranty from the date of purchase. In both cases, a copy of the purchase receipt is required.
If there is a manufacturing defect, ZOJIRUSHI will repair the product with new or rebuilt parts at no charge to you in the U.S.A. and Canada, provided you return the product during the warranty period with transportation charges prepaid to one of the following: the authorized ZOJIRUSHI dealer from whom this was purchased, a ZOJIRUSHI authorized service center or ZOJIRUSHI. Please call toll-free 1-800-733-6270 for assistance. This warranty does not include packaging, postage, freight, transportation, insurance, or delivery fees.
When returning the product, include your name, address, daytime telephone number, a description of the problem, and a copy of the dated sales slip or receipt of purchase. No warranty work can be performed without all of this information.
Should ZOJIRUSHI determine that the product is not defective, is not covered by warranty or is outside of the warranty term, ZOJIRUSHI shall return the product to you at your expense without being repaired or replaced.
ZOJIRUSHI specifically excludes from this warranty all nonelectric/mechanical attachments, accessories, and disposable parts. These items may include but are not exclusive to measuring cups, measuring spoons, inner cooking pans, power cords, and plugs.
Also, this warranty does not apply if the product has been damaged by accident, abuse, misuse, or misapplication; has been altered or modified without the written permission from ZOJIRUSHI; has been serviced by a non- authorized service center; has not been properly maintained or operated according to the operation manual; has been used for commercial, non-household purposes; was not imported by ZOJIRUSHI; was not manufactured according to the specifications of the United States or Canadian market; has been damaged by accident, improper installation or neglect; or if the lot number on the product has been removed or defaced.
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT.
Properly pack the product (preferably in the original carton) so as to prevent damage to the product in transit. You may choose to insure the products but this is not required.
All repaired products shall be warranted for the remaining term of the original warranty.
ZOJIRUSHI IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS, INCONVENIENCE OR DAMAGE, WHETHER SPECIAL, DIRECT, INCIDENTAL, CONSEQUENTIAL, OR OTHERWISE, AND WHETHER KNOWN OR SHOULD HAVE BEEN KNOWN TO ZOJIRUSHI, INCLUDING LOST PROFITS, GOODWILL, DAMAGE TO, OR REPLACEMENT OF OTHER EQUIPMENT AND PROPERTY AND PERSONAL INJURY RESULTING FROM ANY BREACH OF WARRANTY, THE INABILITY TO USE THE PRODUCT OR UNDER ANY LEGAL THEORY IN CONTRACT OR TORT. THESE WARRANTIES AND REMEDIES ARE YOUR SOLE AND EXCLUSIVE WARRANTIES AND REMEDIES IN CONNECTION WITH THE SALE AND USE OF THE PRODUCT. NO OTHER WARRANTIES, ORAL OR WRITTEN, EXPRESS OR IMPLIED, ARE GIVEN. ZOJIRUSHI’S LIABILITY IS LIMITED TO THE ACTUAL PURCHASE PRICE YOU PAID TO THE RETAIL SELLER OF THE DEFECTIVE PRODUCT.
This warranty is limited only to purchases made through actual retail stores which carry Zojirushi products or Zojirushi recognized eCommerce sites. This warranty will not be extended to anyone who is not the original retail purchaser of the product. It does not apply to purchases made through Internet auction sites.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages or do not allow a limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. You are advised to contact applicable state laws for a full determination of your rights. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
No dealer, agent, or employee is authorized to make any modification, extension, change, or amendment to this warranty.
IMPORTANT NOTICE
Registering your Zojirushi product today will allow us to contact you in the
unlikely event any safety notifications are issued for your product, and
ensure efficient warranty service. Failure to register will not diminish your
warranty rights.
Manufacturers’ warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
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