Skagen Warranty Information

Skagen Two (2) Year International Warranty
The Skagen Two (2) Year Limited Warranty is a voluntary manufacturer’s warranty. It provides rights separate from rights provided by consumer law, including but not limited to those relating to non-conforming goods. Skagen’s limited warranty benefits are in addition to, and not instead of, rights provided by consumer law.

Your Skagen watch is warranted by Fossil Group, Inc* for a period of two (2) years from the original date of purchase under the terms and conditions of this warranty. The Skagen warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp in the warranty booklet is required for proof of purchase.

During the warranty period the watch movement, hands, and dial are the only components covered under this warranty. A covered component will be repaired or the watch will be replaced free of component and labor charges if it proves to be defective in material or workmanship under normal use.

In case of replacement, Skagen cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided. The warranty for the replacement watch ends two (2) years from the date the replacement watch is received.

This Warranty Does Not Cover:

• Any defects in materials and workmanship of battery, case, crystal, strap, or bracelet; including plating on the case and/or bracelet.
• Damage resulting from improper handling, lack of care, accidents, normal wear, and tear, or aging.
• Water damage if care instructions for the product’s water-resistance level (as marked on the product) were not followed.
• Products that are not purchased from an authorized Skagen retailer.

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized Skagen sales or services agents, unauthorized service, or other factors not due to defects in materials or workmanship. The warranty is void if the serial numbers or product date codes or other tracking marks have been removed, altered, or obliterated.

The foregoing warranties and remedies are exclusive and in lieu of all other warranties, terms or conditions, express, implied or statutory, as to any matter whatsoever, including, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title, and non-infringement,  all of which are expressly disclaimed by Skagen. Skagen shall not be liable for incidental, consequential, indirect, special, or punitive damages or liabilities of any kind arising out of or in connection with the sale or use of this product, whether based in contract, tort (including negligence), strict product liability or any other theory, even if Skagen has been advised of the possibility of such damages and even if any limited remedy specified herein is deemed to have failed of its essential purpose. Skagen’s entire liability shall be limited to replacement or repair of the purchase price paid, at Skagen’s sole option.

Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. When implied warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are not affected.

FOR AUSTRALIAN CUSTOMERS: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Requesting Warranty and Other Watch Repair
Should you require work under warranty, please send in your watch, a copy of your sales receipt and/or the warranty booklet with dealer stamp, and a description of the problem to the authorized international watch service center closest to you. Visit www.skagen.com for a list of locations.

For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on watch style and type of work requested. These charges are subject to change.

Do not send original packaging, as it will not be returned. Skagen highly recommends you insure your parcel and adequately protect the watch during shipment.  Skagen is not responsible for products lost or damaged during shipment.
*901 South Central Expressway, Richardson, Texas 75080 USA

Disposal of Old Electrical and Electronic Equipment: The symbol indicates that this product shall not be mixed with unsorted municipal waste when disposed of.  There is a separate collection system for waste electrical and electronic equipment. Usually old electrical and electronic equipment can be returned free of charge. For further information please contact the competent municipal authorities or the shop where you purchased the product. Correct disposal ensures that waste electrical and electronic equipment is recycled and reused appropriately. It helps avoid potential damage for the environment and human health and to preserve natural resources.

NOTE : Certain watch styles are fitted with lithium batteries which may contain perchlorate material – special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate for more information.

ENGLISH : Any diamonds used in our products have been purchased from legitimate sources not involved in funding conflict and in compliance with United  Nations resolutions. We hereby guarantee that these diamonds are conflict-free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds.

Thank you for being a part of the international team of Skagen enthusiasts. Your watch is guaranteed according to the Terms and Conditions set forth in this Warranty and Instructions Manual, by presenting this card to any of our Worldwide Service Centers or authorized dealers.

Warranty conditions :
● For each intervention that is not under warranty, a cost estimate will be established.
● Our average repair time is: 2-4 weeks after receipt in our after-sales center

Shipping Checklist and Repair instructions :

❏ Print the repair sheet and full fill it ;
❏ Include product for repair ;
❏ Include a copy of proof of purchase for all warranty repairs. Failure to include proof of purchase will result in non-warranty repair costs;
❏ We suggest you send your product by trackable post and properly packaged to protect against damage during transit. Our service center is not responsible for  any damage or lost items that may occur during transit;
❏ Please don’t send in the original packaging as the packaging will not be returned with the item.

Please send your repair to the nearest service center

You find the list in the warranty instructions.

Skagen Warranty Information – Download [optimized]
Skagen Warranty Information – Download

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>