BANG OLUFSEN A9 Beosound 5th Generation User Guide

June 8, 2024
bang olufsen

BANG OLUFSEN A9 Beosound 5th Generation

Product Specifications

  • Brand: Bang & Olufsen
  • Model: A9A94t5hthGGeneenreartaitoionn
  • Compatibility: AirPlay, Spotify
  • Control: Bang & Olufsen App, Apple Home App, Spotify Connect

Product Usage Instructions

Setting Up with Apple Home App (AirPlay Users):

If you are an AirPlay user, follow these steps:

  1. Download and open the Apple Home App.
  2. Follow the on-screen instructions to set up the speaker.

Using Spotify Connect:

To control Spotify with your device, follow these steps:

  1. Visit spotify.com/connect on your phone, tablet, or computer.
  2. Follow the provided instructions to use your device as a remote control for Spotify.

Software Updates and Log Information:

To keep your product up to date and improve user experience:

  • Enable automatic system software updates via the Bang & Olufsen App.
  • Provide log information for anonymous usage analysis via the Bang & Olufsen App.

Frequently Asked Questions

Q:How can I contact customer support?

A: You can contact our global English hotline at +44 20 39 36 14 83 or visit on.beo.com/call for assistance.

Q: Can I disable automatic software updates?

A: Yes, you can change the setting in the UPDATE PRODUCT SOFTWARE menu within the Bang & Olufsen App.

Q: Is the log information collected from my device shared with third parties?

A: No, the log information is provided on an anonymous basis only to improve product and service offerings.

DOWNLOAD THE BANG & OLUFSEN APP

BANG-OLUFSEN-A9-Beosound-5th-Generation-FIG-1

on.beo.com/app

SET UP IN THE BANG & OLUFSEN APP

NEED HELP? CONTACT OUR SUPPORT

GLOBAL 24/7 ENGLISH HOTLINE
+44 20 39 36 14 83

For user guide, see:

Bang & Olufsen App

  • For AirPlay only users, the speaker can be set up using the Apple Home App.
  • Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to learn how.

Automatic system software update
In order to ensure that your products have the latest features and improvements, automatic system software updates are enabled by default, and this is the recommended setting.
You may change this at any time in the UPDATE PRODUCT SOFTWARE menu using the Bang & Olufsen App.

Log information
To help us improve our range of available products and information from your product about its performance and usage patterns. The information will at all times be provided on an anonymous basis only. You can at any time easily disable this function in the STATUS menu using the Bang & Olufsen App.

  • The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance®.
  • The Bluetooth® word mark and logos are registered trade-marks owned by Bluetooth SIG, Inc. and any use of such marks by Bang & Olufsen group is under license. Other trade-marks and trade names are those of their respective owners.
  • The Spotify software is subject to third party licenses found here http://www.spotify.com/connect/third-party-licenses

Register Online

Register online at www.bang-olufsen.com/register-product to receive important information about product and software updates – and to get exciting news and offers from the BANG & OLUFSEN Group.

on.beo.com/beosound-a9-support

compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Bang & Olufsen Product repaired or replaced if the Bang & Olufsen Product fails to be of acceptable quality and the problem does not amount to a ‘major problem’.

For the US market only: Some states do not allow the exclusion or limitation of incidental or consequential damages. Thus, the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For the People’s Republic of China market only: The Warranty only applies to Bang & Olufsen Products imported by Bang & Olufsen Enterprise Management (Shanghai) Co. Ltd. and purchased from Authorised Resellers selling from physical stores located or authorized online stores hosted in the People’s Republic of China or legally imported in connection with an end-user’s properly documented relocation to the People’s Republic of China. Bang & Olufsen Products purchased in Hong Kong, Macau or Taiwan or elsewhere outside the People’s Republic of China are excluded from the Warranty but subject to the applicable legislation in the relevant market of purchase. Import, sale and use of specific Bang & Olufsen Products in the People’s Republic of China is subject to China Quality Certification (CQC), obtained from the above mentioned authorized stores located or hosted in the People’s Republic of China at the time of purchase or upon appropriate documentation of relocation to the People’s Republic of China for Bang & Olufsen Products purchased abroad.

For Hong Kong and Macau markets only: The Warranty only applies to Bang & Olufsen Products imported by Bang & Olufsen Limited and purchased from authorized physical stores located or authorized online stores hosted in Hong Kong or Macau, or legally imported in connection with an end-user’s properly documented relocation to Hong Kong or Macau. Bang & Olufsen Products purchased outside Hong Kong or Macau are excluded from the Warranty but subject to the applicable legislation in the relevant market of purchase.

B&O products marketed by Bang & Olufsen A/S and purchased from an authorised retailer are covered by limited warranty. For detailed information on the coverage of this limited warranty and its limited duration go to www.bang- olufsen.com/limited-warranty.

RSS-102 statement

This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.

Model: Beosound A9 5th Generation
Product Name: Wireless Speaker

Bang & Olufsen A/S
Phone number: +45 96841122
www.bang-olufsen.com

This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.

BANG-OLUFSEN-A9-Beosound-5th-Generation-FIG-5

  • The supplied plug and mains cord are specially designed for the product. Do not change the plug and if the mains cord is damaged, you must buy a new one from your Bang & Olufsen retailer.
  • WARNING: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Do not expose this product to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the equipment. To completely disconnect this equipment from the AC Mains. disconnect the mains plug from the wall socket. The wall socket must always be easily accessible.

Fcc statement

  • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
    • a) This device may not cause harmful interference, and
    • b) This device must accept any interference received, including interference that may cause undesired operation.
  • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: Beosound A9 5th Generation
Responsible Party – U.S. Contact Information

Bang & Olufsen America Inc.
Street Address: 79 Walker Street. 4th Floor
City, State: New York City, New York
Zip Code: 10013
Telephone number or internet contact information: +1 917 810 5557

FCC RADIATION EXPOSURE STATEMENT
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be Installed and operated with minimum distance 20cm between the radiator & your body.

CAN ICES-3 (B)/NMB-3(B)
IC warning

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development

CAUTION
To prevent electric shock hazard, do not connect to mains power supply while grille is removed.
Hereby, Bang & Olufsen A/S declares that the radio equipment type Beosound A9 5th Generation is in compliance with Directive 2014/53/EU. The full Declaration of Conformity can be found at the following web site: on.beo.com/beosound-a9-support

Compliance with 2014/53/EU Radio Equipment Directive (RED)
In accordance with Article 10.8(a) and 10.8(b) of the RED, the following table provides information on the frequency bands used and the maximum RF transmit power of the product for sale in the EU:

BANG-OLUFSEN-A9-Beosound-5th-Generation-FIG-6

The product firmware is available for download from the Bang & Olufsen App.
The product to be sold in all European Union member and EFTA countries.
5.15~5.35 GHz band is restricted to indoor operations only in the following countries: AT, BE, BG, CZ, DK, EE, FR, DE, IS, IE, IT, EL, ES, CY, LV, LI, LT, LU, HU, MT, NL, NO, PL, PT, RO, SI, SK, TR, FI, SE, CH, UK, HR.

WEEE

Electrical and electronic equipment, parts and batteries marked with this symbol must not be disposed of with normal household wastage, it must be collected and disposed of separately to protect the environment.
Your Bang & Olufsen retailer will advise you of the correct way of disposal in your country.

Important!

  • Avoid placing the product in direct sunlight or direct artificial light, such as a spotlight.
  • Make sure that the product is set up, placed and connected in accordance with the instructions.
  • Place your product on a firm surface or stand where you want it placed permanently. Use Bang & Olufsen approved stands and wall brackets only!
  • Do not place any items on top of your product.
  • Do not subject the product to high humidity, rain or sources of heat.
  • The product is intended for indoor use in dry, domestic environments only. Use within a temperature range of 10– 40°C (50–105°F).
  • Leave enough space around the product for adequate ventilation.
  • Do not connect any of the products in your system to the mains until you have connected all the cables.
  • Do not attempt to open the product. Leave such operations to qualified service personnel.
  • The product can only be switched off completely by disconnecting it from the wall socket.

Important safety instructions

  • Read these instructions.

  • Keep these instructions.

  • Heed all warnings.

  • Follow all instructions.

  • Do not use this apparatus near water.• Clean only with dry cloth.

  • Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  • Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  • Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

  • Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

  • Only use attachments/accessories specified by the manufacturer.

  • Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

  • Unplug this apparatus during lightning storms or when
    unused for long periods of time.

  • Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

  • WRNING: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Do not expose this equipment to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the equipment.

    • The lightning flash with arrowhead symbol within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
    • The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
  • The product can only be switched off completely by disconnecting it from the mains socket. The mains socket must always be accessible.

  • No naked flame sources, such as lighted candles should be placed on the product.

  • Follow instructions to ensure correct and safe installation and interconnection of equipment in multimedia systems.

  • Make sure the cable connection between the product and the router does not exit the building to avoid contact with high voltage.

For additional information, see (link provides content with regulatory conformance guidelines):

https://www.bang-olufsen.com/support

References

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