BANG OLUFSEN 1240601 Beoplay EX Wireless Earbud Instructions
- June 4, 2024
- bang olufsen
Table of Contents
1240601 Beoplay EX Wireless Earbud
Instructions Manual
For additional information and the latest updates (including the content with
regulatory conformance guidelines), see link:
https://www.bang-olufsen.com/support
Important safety instructions
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Clean only with a dry cloth.
- Install in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Only use attachments/accessories specified by the manufacturer. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
- No naked flame sources, such as lighted candles should be placed on the apparatus.
Hereby, Bang & Olufsen A/S declares that the radio equipment type Beoplay EX
is in compliance with Directive 2014/53/EU.
The full Declaration of Conformity can be found at the following website:
on.beo.com/beoplay-ex-support.
Compliance with 2014/53/EU Radio Equipment Directive (RED)
In accordance with Article 10.8(a) and 10.8(b) of the RED, the following table
provides information on the frequency bands used and the maximum RF transmit
power of the product for sale in the EU:
| Frequency range (MHz) | Max. Transmit Power (dBm) |
|---|---|
| 2402~2480MHz | ≤XX dBm |
| 111–205 kHz | XXXX dBuV/m |
The product firmware is available for download from the Bang & Olufsen App.
Accessories: Beoplay EX unit, EX Charging case, USB charging cable, Quick
start guide & Important information.
The product to be sold in all European Union members and EFTA countries.
Risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions
The WEEE logo (shown at the left) on the product or on its box indicates that this product must not be disposed of or dumped with your other household waste. You are liable to dispose of all your electronic or electrical waste equipment by relocating over to the specified collection point for recycling such hazardous waste. Isolated collection and proper recovery of your electronic and electrical waste equipment at the time of disposal will allow us to help conserve natural resources. Moreover, proper recycling of electronic and electrical waste equipment will ensure the safety of human health and the environment. For more information about electronic and electrical waste equipment disposal, recovery, and collection points, please contact your local city center, household waste disposal service, shop from where you purchased the equipment or manufacturer of the equipment.
RoHS compliance
This product is in compliance with Directive 2011/65/EU of the European
Parliament and of the Council of 8 June 2011, on the restriction of the use of
certain hazardous substances in electrical and electronic equipment (RoHS) and
its amendments.
Prolonged listening at high volume levels may cause hearing damage.
Important!
- Make sure that the product is set up, placed, and connected in accordance with the instructions.
- Do not place any items on top of your product.
- Do not subject the product to high humidity, rain, or sources of heat.
- Leave enough space around the product for adequate ventilation.
- Do not attempt to open the product. Leave such operations to qualified service personnel.
CANADA
This device contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science, and Economic Development Canada’s license-exempt
RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must cause undesired operation of the device. accept any interference, including interference that may cause undesired operation of the device.
CAN ICES-003(B)/NMB-003(B)
Radiation Exposure Statement:
The product complies with the Canada portable PF exposure limit set forth for
an uncontrolled environment and are safe for intended operation as described
in this manual. The further RF exposure reduction can be achieved id the
product can be kept as far as possible from the user body or set the device to
lower output power if such a function is available.
The product serial numbers can be found on the charging case and regulatory markings on the approbation label on the product and packaging.
US
Federal Communication Comission Interference Statement
This general equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: Beoplay EX / EX Earbud R / EX Earbud L / EX Charging
case
Responsible Party – U.S. Contact Information
Kasper Matthiesen
Bang & Olufsen America Inc.
Street Address: 79 Walker Street. 4th Floor
City, State: New York City, New York
Zip Code: 10013
Telephone number or internet contact information: +1 917 810 5557
FCC Compliance Statement (e.g., products subject to Part 15)
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
The product complies with the US portable RF exposure limit set forth for an
uncontrolled environment and is safe for intended operation as described in
this manual. Further RF exposure reduction can be achieved if the product can
be kept as far as possible from the user body or set the device to lower
output power if such a function is available.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
CLASS 1 LASER PRODUCT
These earbuds are classified as a CLASS 1 LASER PRODUCT according to EN / IEC
60825-1:2014.
Complies with FDA performance standards for laser products except for
conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56,
dated May 8, 2019.
Caution – Connect the device to a power socket with an earth conductor.
Defective earth conductor connections do not comply with the requirements for
safety and electromagnetic compatibility. Check the power socket before
connecting the hardware appliance.
Caution – Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Use of the Made for Apple badge means that an accessory has been designed to
connect specifically to the Apple product(s) identified in the badge and has
been certified by the developer to meet Apple performance standards. Apple is
not responsible for the operation of this device or its compliance with safety
and regulatory standards.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Bang & Olufsen group is under
license. Other trademarks and trade names are those of their respective
owners.
Limited Warranty
B&O products marketed by Bang & Olufsen A/S and purchased from an authorized retailer are covered by a limited warranty. For detailed information on the coverage of this limited warranty and its limited duration go to www.bang- olufsen.com/limited-warranty.
General Conditions
Genuine Bang & Olufsen products (“Bang & Olufsen Products”) are covered by
this limited warranty (the “Warranty”). The terms of this Warranty apply to
Bang & Olufsen Products purchased in or after November 2019. To claim any
rights under this Warranty, the original invoice received at the time of
purchase of the Bang & Olufsen Product must be presented to Bang & Olufsen.
This Warranty covers all defects (relevant to the specification of the Bang &
Olufsen Product in question) that may arise in the Bang & Olufsen Product
within the warranty period. The warranty period commences upon the date of
purchase by the first consumer purchaser and continues for the following 24
months after that date (the “Warranty Period”).
If a defect covered by the Warranty arises within the Warranty Period and your
Bang & Olufsen Product is applicable for online return, please make your claim
at: https://www.bang-olufsen.com/support
If the online return tool is not available in your country or if the Bang &
Olufsen Product is not applicable for the tool, please contact the legal
entity stated on the original invoice for the Bang & Olufsen Product. Coverage
Bang & Olufsen warrants that the Bang & Olufsen Product is free from defects
in material and workmanship under normal use and service for the Warranty
Period.
Bang & Olufsen Products are products of superior design and craftsmanship and
should be treated with care. Procedures and suggestions on proper use and
maintenance of Bang & Olufsen Products and its internal components should
always be followed.
Thus, this Warranty is conditioned upon proper use of the Bang & Olufsen
Product within the Warranty Period. The Warranty does not cover:
- Defects that have been caused by wrongful use, incorrect and/or unauthorized installation, incorrect repairs/modifications, or maladjustment of the Bang & Olufsen Product, or neglect, including but not limited to “burn in” of plasma or OLED displays, overdriving of speakers, and similar wrongful use;
- Defects resulting from usage of the Bang & Olufsen Product in conjunction with accessories that are not approved by Bang & Olufsen;
- Defects that have been caused by lightning, fire, water, voltage fluctuations, improper ventilation, or other events of force majeure beyond the control of Bang & Olufsen;
- Consequential damage, indirect or direct loss, or any related expenses claimed under the Warranty, such as but not limited to loss from inability to operate the Bang & Olufsen Product or costs connected with the rent of substitution products;
- Software and content provided by third parties or problems occurring due to modifications made by the software provider;
- Field assistance for problems that can be solved with online software updates. It is the customer’s responsibility to provide a network connection for these updates;
- Problems occurring with network/wireless connection are caused by external effects present locally only and not impacting functionality in other locations not experiencing such external effects. To obtain information about the functionality of specific purposes, please contact Bang & Olufsen;
- Defects in consumables (i.e. components that are expected to require regular replacement such as but not limited to batteries) as well as defects caused by overcharging;
- Unreasonable costs or expenses related to modifications or demolitions of the space in which the Bang & Olufsen Product is placed during the process of repair; and/or
- Costs for cleaning the screen due to external influences.
Defects claimed under the Warranty are rectified at Bang & Olufsen’s discretion within the rules of the marketing and consumer law. Rectification is ensured by way of (i) repairing the defective Bang & Olufsen Product, (ii) inserting remanufactured parts into the Bang & Olufsen Product, and/or (iii) replacing the Bang & Olufsen Product with a new product equivalent in performance and reliability to the Bang & Olufsen Product. Replacement of limited or special edition Bang & Olufsen Products depends on the availability of the Bang & Olufsen Products in question. Where the Bang & Olufsen Product cannot be repaired (damage is considered as a total loss) and where the exchange is not feasible, compensation is offered on a pro-rata basis of the purchase price.
All exchange modules become the property of Bang & Olufsen.
Exclusions and limitations
Bang & Olufsen is not liable for the damage or loss of any programs, data,
and/or media content during the repair process. Bang & Olufsen strongly
recommends customers ensure that, if possible, all data is backed up prior to
requesting repair services from Bang & Olufsen. The Warranty will not operate
if the serial number has been defaced or altered or if non-authorized
modifications in the software have been made.
In countries with governmental requirements on specifically developed versions
of Bang & Olufsen products, e.g. due to varying transmission systems and
approval demands, and the defect or malfunction is caused by the usage of
other versions than required in the specific country, this Warranty does not
apply. To obtain information about the usage of the Bang & Olufsen Product in
several countries, please contact the legal entity stated on the original
invoice for the Bang & Olufsen Product.
All implied warranties, including without limitation, implied warranties of
merchantability and fitness for a particular purpose, are limited to the
duration of this Warranty. In no event shall Bang & Olufsen be liable for
damages in excess of the purchase price of the Bang & Olufsen Product or,
without limitation, commercial loss of any sort; loss of use, time, data,
reputation, opportunity, goodwill, profits or savings; inconvenience;
incidental, special, consequential or punitive damages; or damages arising
from the use or
inability to use the Bang & Olufsen Product.
Bang & Olufsen makes no warranties or representations, express or implied, statutory or otherwise, as to the quality, capabilities, operations, performance, or suitability of any third-party software or equipment used in conjunction with the Bang & Olufsen Product, or the ability to integrate any such software or equipment with the Bang & Olufsen Product, whether such third-party software or equipment is included with the Bang & Olufsen Product distributed by Bang & Olufsen or otherwise. Responsibility for the quality, capabilities, operations, performance, and suitability of any such third-party software or equipment rests solely with the user and the direct vendor, owner, or supplier of such third-party software or equipment. Nothing contained in the user manual or any other document shall be construed
to create an express warranty of any kind with respect to the Bang & Olufsen Product. No agent, employee, dealer, representative, or reseller is authorized to modify or extend this Warranty or to make binding representations or claims, whether in advertising, presentations, or otherwise, on behalf of Bang & Olufsen regarding the Bang & Olufsen Products or this Warranty.
Severability
If any portion of this Warranty is held to be illegal or unenforceable, such
partial illegality or unenforceability shall not affect the enforceability of
the remainder of the Warranty.
Consumer’s legal rights
This Warranty is provided in addition to the rights and remedies granted by
the seller of the Bang & Olufsen Product or granted under applicable
legislation. Any and all remedies (e.g. rectification, claim for damages, and/
or right to terminate the contract) granted by the seller of the Bang &
Olufsen Product or available by law remain unaffected by this Warranty.
For the Australian market only: Bang & Olufsen Products are subject to
the guarantees provided under the Australian Consumer Law. You are entitled to
a replacement or refund for a ‘major problem’ and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the
Bang & Olufsen Product repaired or replaced if the Bang & Olufsen Product
fails to be of acceptable quality and the problem does not amount to a ‘major
problem’.
For the US market only: Some states do not allow the exclusion or
limitation of incidental or consequential damages. Thus, the above limitations
or exclusions may not apply to you. This Warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
For the People’s Republic of China market only: The Warranty only applies to Bang & Olufsen Products imported by Bang & Olufsen Enterprise Management (Shanghai) Co. Ltd. and purchased from Authorised Resellers selling from physical stores located or authorized online stores hosted in the People’s Republic of China or legally imported in connection with an end-users properly documented relocation to the People’s Republic of China. Bang & Olufsen Products purchased in Hong Kong, Macau, Taiwan, or elsewhere outside the People’s Republic of China are excluded from the Warranty but are subject to the applicable legislation in the relevant market of purchase. Import, sale, and use of specific Bang & Olufsen Products in the People’s Republic of China is subject to China Compulsory Certification (CCC), obtained from the above- mentioned authorized stores located or hosted in the People’s Republic of China at the time of purchase or upon appropriate documentation of relocation to the People’s Republic of China for Bang & Olufsen Products purchased abroad.
For Hong Kong and Macau markets only: The Warranty only applies to Bang & Olufsen Products imported by Bang & Olufsen Limited and purchased from authorized physical stores located or authorized online stores hosted in Hong Kong or Macau, or legally imported in connection with an end-users properly documented relocation to Hong Kong or Macau. Bang & Olufsen Products purchased outside Hong Kong or Macau are excluded from the Warranty but are subject to the applicable legislation in the relevant market of purchase.
References
- Market
- Bang & Olufsen - High-end Headphones, Speakers, and Televisions
- Bang & Olufsen - High-end Headphones, Speakers, and Televisions
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