NINJA CREAMi Ice Cream Maker User Guide
- June 7, 2024
- Ninja
Table of Contents
- NINJA CREAMi Ice Cream Maker
- IMPORTANT SAFETY INSTRUCTIONS
- RECORD THIS INFORMATION
- TECHNICAL SPECIFICATIONS
- PARTS
- BEFORE FIRST USE
- PRODUCT REGISTRATION
- USING THE CONTROL PANEL
- USING THE CREAMi™
- FREEZING TIPS
- MIX-IN TIPS
- CARE & MAINTENANCE
- TROUBLESHOOTING GUIDE
- ONE (1) YEAR LIMITED WARRANTY
- Frequently Asked Questions
- VIDEO
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
NINJA CREAMi Ice Cream Maker
NINJA CREAMi Ice Cream Maker
| Read and review instructions for operation and use.
---|---
| Indicates the presence of a hazard that can cause personal injury, death or
substantial property damage if the warning included with this symbol is
ignored.
| For indoor and household use only.
When using electrical appliances, basic safety precautions should always be
followed, including the following:
Looking for Recipes? Check out the Ninja Creami Recipe Book
IMPORTANT SAFETY INSTRUCTIONS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
WARNING
1 Read all instructions prior to using the appliance and its accessories.
2 Carefully observe and follow all warnings and instructions. This unit
contains electrical connections and moving parts that potentially present risk
to the user.
3 Take inventory of all contents to ensure you have all parts needed to
properly and safely operate your appliance.
4 Turn the appliance OFF, then unplug the appliance from the outlet when not
in use, before assembling or disassembling parts, and before cleaning. To
unplug, grasp the plug by the body and pull from the outlet. NEVER unplug by
grasping and pulling the flexible cord.
5 Before use, wash all parts that may contact food. Follow washing
instructions covered in this instruction manual.
6 Before each use, inspect Creamerizer™ Paddle for damage. If paddle is bent
or damage is suspected, contact SharkNinja to arrange for replacement.
7 DO NOT use this appliance outdoors. It is designed for indoor household use
only.
8 This appliance has a polarized plug (one prong is wider than the other). To
reduce the risk of electric shock, this plug will fit in a polarized outlet
only one way. If the plug does not fit fully in the outlet, reverse the plug.
If it still does not fit, contact a qualified electrician. DO NOT modify the
plug in any way.
9 DO NOT operate any appliance with a damaged cord or plug, or after the
appliance malfunctions or is dropped or damaged in any manner. This appliance
has no user-serviceable parts. If damaged, contact SharkNinja for servicing.
10 This appliance has important markings on the plug. The entire supply cord
is not suitable for replacement. If damaged, please contact SharkNinja for
service.
11 Extension cords should NOT be used with this appliance.
12 To protect against the risk of electric shock, DO NOT submerge the
appliance or allow the power cord to contact any form of liquid.
13 DO NOT allow the cord to hang over the edges of tables or counters. The
cord may become snagged and pull the appliance off the work surface.
14 DO NOT allow the unit or the cord to contact hot surfaces, including stoves
and other heating appliances.
15 ALWAYS use the appliance on a dry and level surface.
16 DO NOT allow children to operate this appliance or use as a toy. Close
supervision is necessary when any appliance is used near children.
17 This appliance is NOT intended to be used by people with reduced physical,
sensory, or mental capabilities, or lack of experience and knowledge unless
they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
18 ONLY use attachments and accessories that are provided with the product or
are recommended by SharkNinja. The use of attachments not recommended or sold
by SharkNinja may cause fire, electric shock, or injury.
19 NEVER place the Creamerizer Paddle on the motor base without it first being
attached to the outer bowl lid and the lid being attached to the outer bowl.
20 Keep hands, hair, and clothing out of the container when loading and
operating.
21 During operation and handling of the appliance, avoid contact with moving
parts.
22 DO NOT fill containers past the MAX FILL lines.
23 DO NOT operate the appliance with an empty container.
24 DO NOT microwave the containers or accessories provided with the appliance,
except the CREAMi Pint. The pint can be microwaved.
25 DO NOT microwave the pint for more than 8 minutes at a time. Wait until
cooled before microwaving again.
26 NEVER leave the appliance unattended while in use.
27 DO NOT mix hot liquids. Doing so may result in pressure buildup and steam
exposure that can pose a risk of the user being burned.
28 DO NOT process dry ingredients without adding liquid to the pint. It is not
intended for dry blending.
29 DO NOT perform grinding operations.
30 NEVER operate the appliance without lids in place. DO NOT attempt to defeat
the interlock mechanism. Ensure the container and lid are properly installed
before operation.
31 Before operation, ensure all utensils are removed from containers. Failure
to remove utensils can cause containers to shatter and potentially result in
personal injury and property damage.
32 Keep hands and utensils out of containers while mixing to reduce the risk
of severe personal injury or damage to the unit. A scraper may be used ONLY
when the processor is not running.
33 DO NOT carry the unit by the handle of the outer bowl. Hold the unit by
grasping both sides of the unit under the head.
34 DO NOT process hard, loose ingredients or ice. This appliance is not
intended to process loose frozen fruit, a block of solid ice, or ice cubes.
35 DO NOT freeze the pint at an angle. Pints must be placed on a level surface
in the freezer. Pints frozen at an angle should NOT be processed.
READ AND SAVE THESE INSTRUCTIONS
RECORD THIS INFORMATION
Model Number: _
Serial Number: ___
Date of Purchase: _____
(Keep receipt)
Store of Purchase: __
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 800 Watts
TIP : You can find the model and serial numbers on the QR code label on
the back of the unit by the power cord.
PARTS
There are a variety of accessories that are compatible with this series. To
purchase more accessories and find great recipes, visit
ninjacreami.com.
A Motor Base (attached power cord not shown)
B Outer Bowl Lid
C Creamerizer™ Paddle
D CREAMi™ Pint Lid
E 16 oz. CREAMi Pint
F Outer Bowl
NOTE : Unit color as well as number of pints and lids may vary by model.
BEFORE FIRST USE
IMPORTANT : Review all warnings on first page before proceeding.
DID YOU KNOW?
• You can use the outer bowl to carry the CREAMi Pint after removing it from
the freezer.
NOTE : All attachments are BPA free and dishwasher safe (top rack only).
Ensure the paddle, pint, outer bowl, and lids are all separated before placing
in the dishwasher.
1 Remove all packaging materials from the unit.
2 Wash containers, lids, and paddle in warm, soapy water. Use a dishwashing
utensil with a handle to clean the paddle.
3 Thoroughly rinse and air-dry all parts.
4 Wipe control panel with a soft cloth.
PRODUCT REGISTRATION
Visit registeryourninja.com to register your new Ninja™ product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase, and model number along with your name and address. The registration will enable us to contact you in the unlikely event of a product safety notification. By registering, you acknowledge you have read and understood the instructions for use and warnings set forth in the accompanying instructions. You will receive a coupon for additional CREAMi Pints when you register your Ninja CREAMi purchase.
USING THE CONTROL PANEL
Use the Power button to turn the unit on or off.
INSTALL LIGHT
The install light will illuminate when the unit is not fully assembled for
use. If the light is blinking, make sure the bowl is properly installed. If
the light is solid, check that the paddle is installed.
PROGRESS BAR
The progress bar indicates the progress of the One-Touch Program. All 4
progress bar LEDs will flash twice and then turn off when the program is
complete.
ONE-TOUCH PROGRAMS:
1–21/2 MINUTESEach One-Touch Program is intelligently designed to whip up
delicious creations in 1–2 1/2 minutes. Programs vary in length and speed
depending on the optimal settings to get perfectly creamy results for that
type of recipe.
ICE CREAM
Designed for traditionally indulgent recipes. Great for turning dairy and
dairy-alternative recipes into thick, creamy, and scoopable ice creams.
LITE ICE CREAM
Designed for health-conscious consumers to make ice creams that are low in
sugar or fat or use sugar substitutes. Choose when processing keto or paleo
recipes.
GELATO (not available on all models)
Designed for custard bases for Italian-style ice cream. Choose GELATO when
specified to create delicious, decadent desserts.
SORBET
Designed to transform fruit-based recipes with high water and sugar content
into creamy delights.
SMOOTHIE BOWL (not available on all models)
Designed for recipes that are made from fruit (fresh or frozen) and/or
vegetables frozen together with dairy, dairy alternatives, or juice.
MILKSHAKE
Designed to create quick and thick milkshakes. Simply combine your favorite
ice cream (store-bought or homemade), milk, and mix-ins and select MILKSHAKE.
MIX-IN
Designed to fold in pieces of candies, cookies, nuts, cereal, or frozen fruit
to customize a just-processed base or store-bought treat.
NOTE : Mix-ins work best if they are added in the middle of the CREAMi
Pint. After processing the pint, use a spoon to create a 1 1 /2-inch wide hole
that reaches the bottom of the pint. Add chopped or broken mix-ins to the hole
in the pint and process again using the MIX-IN program.
RE-SPIN
Designed to ensure a smooth texture after running one of the preset programs.
RE-SPIN is often needed when the base is very cold (below -7°F) and the
texture is crumbly rather than creamy.
NOTE : DO NOT RE-SPIN before using the MIX-IN program.
NOTE : To stop an active program, simply press the program button that is
illuminated.
USING THE CREAMi™
IMPORTANT : Review all warnings on first page before proceeding.
If you’d rather watch how to use the CREAMi, how-to videos can be found on
ninjacreami.com.
1 Add ingredients to the CREAMi Pint. DO NOT add ingredients past the MAX FILL
line on the pint. To find ingredients, you can choose from hundreds of recipes
at ninjacreami.com.
Don’t want to wait 24 hours? Customize store-bought ice cream with mix-ins or
make a milkshake. To customize store-bought ice cream, scoop the ice cream
into a pint and skip to step 11a.
NOTE : This is NOT a blender. DO NOT process a solid block of ice or ice
cubes. DO NOT make a smoothie or process hard, loose ingredients, such as
frozen fruit. Fruit must be crushed to release its juice or combined with
other ingredients and frozen before processing.
2 If the recipe requires the ingredients to be frozen, snap the lid on the
pint and freeze for at least 24 hours.
3 Plug in the unit and place on a clean, dry, level surface such as a
countertop or table.
FREEZING TIPS
If adjustable, make sure your freezer’s temperature is set properly. The unit
is designed to process bases that are between 9°F and -7°F. If your freezer is
within this range, your pint should reach the appropriate temperature.
Freeze the base for at least 24 hours. While it may be frozen, the base needs
to reach an even colder temperature before it can be processed.
To avoid damaging your unit, DO NOT freeze the pint at angle.
Place the pint on a level surface in the freezer.
Upright freezers work best. We do not recommend using a chest freezer, as they
tend to reach extremely cold temperatures.
NOTE : The unit must be plugged in before assembly. The unit will not run if the outer bowl is installed before the unit is plugged in.
4 When the base is prepped or frozen, remove the pint lid and place the pint in the outer bowl.
NOTE : To avoid damaging the unit, DO NOT process the pint if ingredients
have been frozen at an angle or if the pint has been scooped out of and then
refrozen unevenly.
Always smooth
out the surface of a processed treat before re-freezing in the pint. If the
pint is frozen unevenly, put the pint in the fridge to allow the ingredients
to melt. Then whisk to make sure the ingredients are combined. Refreeze,
making sure to place the pint on a level surface in the freezer.
5 Press and
hold the paddle latch on the top of the outer bowl lid, then insert the
Creamerizer™ Paddle in the bottom of the lid. Release the latch to secure the
paddle. When fully installed, the latch will be centered and the paddle will
be slightly loose.
6 Position
the tab of the lid just slightly to the right of the outer bowl handle so the
lines on the lid and handle align. Rotate the lid clockwise to lock.
7 Make sure the unit is plugged in. Then, place the outer bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform and lock the bowl in place. You will hear a click when the bowl is fully installed.
8 Press the power button to turn on the unit. If the outer bowl is properly installed, the One-Touch Programs will illuminate and the unit will be ready for use. Select the program that best suits your recipe. The program will automatically stop when complete.
NOTE : If the install light is illuminated, the unit is not fully assembled for use. If the light is blinking, make sure the bowl is properly installed. If the light is solid, check that the paddle is installed. Make sure to plug the unit in before installing the bowl.
9 When the program is complete, remove the outer bowl by holding the bowl release button on the left side of the motor base and twisting the handle back to the center. As the handle is twisted, the platform will lower the bowl. Lift bowl to remove.
10 To remove the lid, press the lid unlock button and twist the lid
counterclockwise.
NOTE : DO NOT use the RE-SPIN program to process leftovers.
NOTE : The unit does not allow One-Touch Programs to be run back to back.
Between programs, lower the bowl and check the results before proceeding.
11a If adding mix-ins, use a spoon to create a 1 1 /2-inch wide hole that reaches the bottom of the pint. Add chopped or broken mix-ins to the hole in the pint and repeat steps 6-10 to process again using the MIX-IN program.
MIX-IN TIPS
We recommend adding 1/4 cup of your favorite crushed candies, frozen fruits,
chopped nuts, chocolate pieces, and more. When adding several different types
of mix-ins, we recommend not exceeding 1/4 cup in total. Feel free to adjust
the quantity of mix-ins to your taste but make sure that the outer bowl lid
can still comfortably close over the pint.
Hard mix-ins will remain intact.
Mix-ins like chocolate, candy, and nuts will not be broken down during the
MIX-IN program. We recommend using mini chocolate chips and candies or pre-
chopped ingredients.
Soft mix-ins will get broken down.
Mix-ins like cereal, cookies, and frozen fruit will end up smaller after the
MIX-IN program. We recommend using bigger pieces of soft ingredients.
For ice cream and gelato, we DO NOT recommend fresh fruit, sauces, and spreads
as mix-ins. Adding fresh fruit, fudge, and caramel sauces will water down your
treat. Chocolate hazelnut spread and nut butters also do not mix well. We
recommend using frozen fruit or chocolate/ caramel shell toppings.
For milkshakes, DO NOT use the MIX-IN program.
11b If not adding mix-ins, RE-SPIN can be used on a crumbly or powdery pint to make it more creamy. RE-SPIN is often needed for very cold bases. If the treat is smooth and scoopable, go to step 12. If the base is crumbly or powdery, repeat steps 6–10 to process again using the RE-SPIN program.
NOTE : DO NOT RE-SPIN before using the MIX-IN program.
12 Lift the pint out of the outer bowl. Enjoy your treat!
13 Rinse the outer bowl lid to remove any sticky residue or pieces wedged in
the Creamerizer Paddle. Then detach the paddle by pressing the latch on the
top of the outer bowl lid. For easy cleanup, release paddle directly into the
sink.
14 Turn the unit off by pressing the power button. Unplug the unit when
finished. Refer to the Care & Maintenance section for cleaning and storage
instructions.
15 Didn’t finish your pint? Flatten the top of your frozen treat with a spoon
or spatula before refreezing. If the treat is hard after re-freezing, process
it again on the program you used to make it. If it’s soft, just scoop and
enjoy it.
NOTE : Leftovers can be stored in other containers. However, we recommend
storing leftovers in a pint so that it can be processed again if necessary.
NOTE : If your treat contains mix-ins, processing again will likely
pulverize the mix-ins and create a new flavor.
CARE & MAINTENANCE
CLEANING
NOTE : Before cleaning, make sure to remove the Creamerizer™ Paddle from
the outer bowl lid by rinsing the lid and then pressing the paddle latch.
Hand-Washing
Wash containers, lids, and paddle in warm, soapy water. Use a dishwashing
utensil with a handle to clean the paddle. Thoroughly rinse and air-dry all
parts.
Dishwasher
Containers, lids, and paddle are dishwasher safe (top rack only). Ensure the
paddle, pint, outer bowl, and lids are all separated before placing them in
the dishwasher.
NOTE : For best results, use a dishwasher to remove stuck-on ingredients.
Outer Bowl Lid
Remove the paddle before cleaning the outer bowl lid as ingredients may be
stuck under the paddle. Then run warm water through the paddle release lever
and out the drain holes on either side. Position the lid with the lever side
down to fully drain the lid. Remove the dark grey rubber lip seal wrapped
around the middle of the underside of the outer bowl lid. Then hand wash the
lid and seal with warm, soapy water or place in the dishwasher.
Motor Base
Unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. DO NOT use abrasive cloths, pads, or brushes to clean the base. Using a damp cloth, wipe the spindle below the control panel after each use.
If liquid is trapped between the motor base and the platform, raise the platform to clean. Place the Outer Bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform. Then use a damp cloth to clean the area between the base and the raised platform.
STORING
For cold storage, wrap the cord with the hook-and-loop fastener near the back
of the motor base. DO NOT wrap the cord around the bottom of the base for
storage. Do store any remaining attachments alongside the unit or in a cabinet
where they will not be damaged or create a hazard.
RESETTING THE MOTOR
This unit features a unique safety system that prevents damage to the motor
and drive system should you inadvertently overload it. If the unit is
overloaded, the motor will be temporarily disabled. Should this occur, follow
the reset procedure below.
1 Unplug the unit from the electrical outlet.
2 Allow the unit to cool for approximately 15 minutes.
3 Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the
lid assembly.
IMPORTANT : Ensure that maximum capacities are not exceeded. This is the
most typical cause of appliance overload.
DO NOT process a solid block of ice or ice cubes. DO NOT make a smoothie
or process hard, loose ingredients, such as frozen fruit. Fruit must be
crushed to release its juice or combined with other ingredients and frozen
before processing.
If your unit needs service, please call Customer Service at
1-877-646-5288. So we may better assist
you, please register your product online at
registeryourninja.com and have the product on
hand when you call.
TROUBLESHOOTING GUIDE
WARNING : To reduce the risk of shock and unintended operation, turn
power off and unplug unit before troubleshooting.
Unit moves on counter while processing.
• Make sure the countertop and the feet of the unit are clean and dry.
Frozen treat is liquid, not solid, after processing.
• If a base is soft after processing, put the CREAMi™ Pint back in the freezer
for several hours or until desired consistency is reached.
• For best results, freeze base for at least 24 hours and process immediately
after removing from the freezer. If the processed base is still not firm, try
setting your freezer to a colder temperature. The unit is designed to process
bases between 9°F and -7°F.
• The proportion of fat or sugar may be too high in your recipe. Consult the
inspiration guide and use the included recipes as a guide for best results.
Frozen treat looks crumbly or powdery after processing.
• When bases are frozen in very cold freezers, they may come out crumbly.
After running a One-Touch Program, use the RE-SPIN program to make your frozen
treat smoother and creamier.
• The proportion of fat or sugar may be too low in your recipe. Consult the
inspiration guide and use the included recipes as a guide for best results.
One-Touch Programs will not illuminate.
• Ensure the unit is plugged into a working outlet before installing the outer
bowl. Then press the power button to select a program.
• Make sure the unit is fully assembled for use. If the unit is powered on and
the outer bowl is not installed correctly, the install light will flash. If
the paddle is not installed correctly, the install light will illuminate. All
One-Touch Programs will illuminate when the unit is fully assembled.
• The unit does not allow you to run programs back to back. Between programs,
lower the bowl and check the results before raising the bowl and running
another program.
Install light is flashing.
• The outer bowl is not installed or is not installed correctly. Make sure to
install the paddle into the outer bowl lid and the lid onto the outer bowl.
Then place the outer bowl onto the motor base with the handle centered below
the control panel. Twist the handle to the right to raise the platform and
lock the bowl in place.
Install light is steadily illuminated.
• The outer bowl is correctly installed, but the paddle is missing or has been
incorrectly installed. Lower the platform by pressing and holding the bowl
release button on the left of the motor base while twisting the outer bowl
handle toward the center. Be sure the paddle is installed in the lid.
One progress bar light as well as all program lights are flashing.
• The motor has overloaded and needs to be reset. Unplug the unit, remove the
bowl, and allow the motor base to cool for approximately 15 minutes before
running again.
• Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the
lid assembly.
• The ingredients you are trying to process might be too dense. Make sure you
are using ingredients with sugar or fat. Follow the recipes in the inspiration
guide for best results.
• Your freezer might be very cold. The unit is designed to process bases
between 9°F and -7°F. Change the setting of your freezer, move the pint to the
front of your freezer, or leave the pint out on the counter for a few minutes
before processing.
• DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients
such as frozen fruit.
Middle two segments of the progress bar are flashing.
• There was an error and the program did not successfully complete. Check that
the paddle is installed properly and try running the program again.
Pint froze at an angle in the freezer.
• To avoid damaging the unit, DO NOT process a pint that has been frozen at an
angle. DO NOT process if the pint has been scooped out of and then refrozen
unevenly.
• Always smooth out the surface of your ice cream before re-freezing. If the
pint is frozen unevenly, put the pint in the fridge to allow the ingredients
to melt. Then whisk to make sure the ingredients are combined. Refreeze,
making sure to place the pint on a level surface in your freezer.
Outer bowl will not release from motor base after processing.
• Wait approximately 2 minutes, then try to remove the outer bowl again. Hold
the release button on the left side of the motor base and twist bowl handle
clockwise to remove it. This may take some force.
• To prevent the outer bowl from getting stuck on the motor base, make sure
the cavity on top of the paddle is fully dry before processing. Also, when
processing different bases consecutively, make sure to rinse and dry the
paddle after processing each base. With some recipes, water may freeze between
the paddle and motor base causing them to stick together; drying the paddle
between runs will prevent this.
Inside of CREAMi Pint is scratched.
• Light scratching of the pint is normal after regular use. To keep the pint
from scratching, prep ingredients in a separate bowl and avoid aggressive use
of metal utensils in the pint. Clean with soft, non-abrasive cloths.
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized
retailers of SharkNinja Operating LLC. Warranty coverage applies to the
original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and
workmanship for a period of one (1) year from the date of purchase when it is
used under normal household conditions and maintained according to the
requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in
SharkNinja’s sole discretion, will be repaired or replaced up to one (1) year
from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six
(6) months following the receipt date of the replacement unit or the remainder
of the existing warranty, whichever is later. SharkNinja reserves the right to
replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as containers, lids, paddles,
motor bases, etc.), which require regular maintenance and/ or replacement to
ensure the proper functioning of your unit, are not covered by this warranty.
Replacement parts are available for purchase at
ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform
required maintenance (e.g., failure to keep the well of the motor base clear
of food spills and other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These
defects include damages caused in the process of shipping, altering, or
repairing the SharkNinja product (or any of its parts) when the repair is
performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal
household conditions within the warranty period, visit
ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at
1-877-646-5288 to assist with product
support and warranty service options, including the possibility of upgrading
to our VIP warranty service options for select product categories. So we may
better assist you, please register your product online at
registeryourninja.com and have the product on
hand when you call. SharkNinja will cover the cost for the customer to send in
the unit to us for repair or replacement. A fee of $20.95 (subject to change)
will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to
initiate a warranty claim. You will need the receipt as proof of purchase. We
also ask that you register your product online at
registeryourninja.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist
will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state. Some states do not permit the exclusion
or limitation of incidental or consequential damages, so the above may not
apply to you.
REPLACEMENT PARTS
To order additional parts and attachments, visit
ninjaaccessories.com.
GET HELP RIGHT NOW!
DON’T RETURN TO THE STORE.
Questions or Problems?
CALL US: 1-877-646-5288
Toll-free customer support line
CREAMERIZER, CREAMY, and NINJA are trademarks of SharkNinja Operating LLCThis
product may be covered by one or more U.S. patents. See
sharkninja.com/patents for more information.
© 2021 SharkNinja Operating LLC
NC300Series_IB_A4_MP_Mv4_210712
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-877-646-5288
ninjakitchen.com
Frequently Asked Questions
What is the difference between NINJA CREAMi and NINJA BLENDERi?
NINJA CREAMi is a frozen dessert maker that makes ice cream, frozen yogurt, sherbet and sorbet. NINJA BLENDERi is a blender that blends, chops and purees.
What is the difference between NINJA CREAMi and other frozen dessert makers?
NINJA CREAMi uses a patented process to make ice cream in just 20 minutes. Other ice cream makers take hours to make ice cream. In addition, NINJA CREAMi has a built-in freezer bowl that doesn’t need to be pre-frozen before use. Other frozen dessert makers require you to freeze the bowl for hours before use.
How do I get the best results from my appliance?
The appliance should be used for making frozen desserts only. Never use the appliance for anything other than its intended purpose as this may cause damage to your appliance and could result in injury.
Can I make more than one batch of ice cream at a time?
Yes, you can make multiple batches at once. However, we recommend no more than two batches at one time to prevent overloading the machine.
How long does it take to make ice cream with my appliance?
It takes about 20 minutes to make 1 quart of ice cream or 2 quarts of sorbet, sherbet or frozen yogurt with your appliance. It takes about 40 minutes to make 1 quart of gelato with your appliance. You can also make 2 quarts of gelato at once by doubling the recipe and using both sides of the freezer bowl at once. The appliance will automatically stop when the cycle is complete so you don’t have to worry about overcooking your dessert.
Do I need to freeze my freezer bowl before using it?
No, you don’t need to freeze your freezer bowl before using it because it’s already been pre-frozen by our factory.
What kind of container should I use with my appliance?
You can use any container with a capacity of 4 cups or less that is made from plastic, glass or metal that has straight sides and isn’t wider than 5 inches in diameter (so it fits into the opening on top of the freezer bowl).
Why does my ice cream taste like plastic when I use my appliance?
This could be caused by using a container that has been previously used with another food product such as tomato sauce or yogurt. We recommend using only new containers each time you make ice cream so you get optimal results every time.
What kind of ingredients should I use when making ice cream?
You can use any ingredients that are safe for human consumption including fresh fruits and vegetables such as bananas, strawberries, raspberries etc., chocolate chips, cookies etc., candies
Can you use water in Ninja Creami?
Freezing only water and lemon juice will be basically the same as freezing only water and this is not good for the machine and may cause it to break. DO NOT FREEZE LEMON WATER- the Ninja Creami cannot handle processing water with only lemon juice in it.
Can the Ninja CREAMi pints go in the dishwasher?
NOTE: All attachments are BPA free and dishwasher safe (top rack only). Ensure the paddle, pint, outer bowl, and lids are all separated before placing in the dishwasher. 1 Remove all packaging materials from the unit. 2 Wash containers, lids, and paddle in warm, soapy water.
Do ice cream makers freeze the ice cream?
While the ice cream base does start to freeze while churning away in the machine, this process doesn’t end with the firm, super scoopable treat you’re ultimately waiting for. No matter how long your ice cream maker keeps churning, it’s just not going to happen.
VIDEO
NINJA CREAMi Ice Cream Maker
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>