NINJA CREAMi Ice Cream Maker User Guide

June 7, 2024
Ninja

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NINJA CREAMi Ice Cream Maker

NINJA CREAMi Ice Cream Maker - ice cream mekar

NINJA CREAMi Ice Cream Maker

| Read and review instructions for operation and use.
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| Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.
|   For indoor and household use only.
When using electrical appliances, basic safety precautions should always be followed, including the following:

Looking for Recipes? Check out the Ninja Creami Recipe Book

IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

WARNING
1 Read all instructions prior to using the appliance and its accessories.
2 Carefully observe and follow all warnings and instructions. This unit contains electrical connections and moving parts that potentially present risk to the user.
3 Take inventory of all contents to ensure you have all parts needed to properly and safely operate your appliance.
4 Turn the appliance OFF, then unplug the appliance from the outlet when not in use, before assembling or disassembling parts, and before cleaning. To unplug, grasp the plug by the body and pull from the outlet. NEVER unplug by grasping and pulling the flexible cord.
5 Before use, wash all parts that may contact food. Follow washing instructions covered in this instruction manual.
6 Before each use, inspect Creamerizer™ Paddle for damage. If paddle is bent or damage is suspected, contact SharkNinja to arrange for replacement.
7 DO NOT use this appliance outdoors. It is designed for indoor household use only.
8 This appliance has a polarized plug (one prong is wider than the other). To reduce the risk of electric shock, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT modify the plug in any way.
9 DO NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions or is dropped or damaged in any manner. This appliance has no user-serviceable parts. If damaged, contact SharkNinja for servicing.
10 This appliance has important markings on the plug. The entire supply cord is not suitable for replacement. If damaged, please contact SharkNinja for service.
11 Extension cords should NOT be used with this appliance.
12 To protect against the risk of electric shock, DO NOT submerge the appliance or allow the power cord to contact any form of liquid.
13 DO NOT allow the cord to hang over the edges of tables or counters. The cord may become snagged and pull the appliance off the work surface.
14 DO NOT allow the unit or the cord to contact hot surfaces, including stoves and other heating appliances.
15 ALWAYS use the appliance on a dry and level surface.
16 DO NOT allow children to operate this appliance or use as a toy. Close supervision is necessary when any appliance is used near children.
17 This appliance is NOT intended to be used by people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
18 ONLY use attachments and accessories that are provided with the product or are recommended by SharkNinja. The use of attachments not recommended or sold by  SharkNinja may cause fire, electric shock, or injury.
19 NEVER place the Creamerizer Paddle on the motor base without it first being attached to the outer bowl lid and the lid being attached to the outer bowl.
20 Keep hands, hair, and clothing out of the container when loading and operating.
21 During operation and handling of the appliance, avoid contact with moving parts.
22 DO NOT fill containers past the MAX FILL lines.
23 DO NOT operate the appliance with an empty container.
24 DO NOT microwave the containers or accessories provided with the appliance, except the CREAMi Pint. The pint can be microwaved.
25 DO NOT microwave the pint for more than 8 minutes at a time. Wait until cooled before microwaving again.
26 NEVER leave the appliance unattended while in use.
27 DO NOT mix hot liquids. Doing so may result in pressure buildup and steam exposure that can pose a risk of the user being burned.
28 DO NOT process dry ingredients without adding liquid to the pint. It is not intended for dry blending.
29 DO NOT perform grinding operations.
30 NEVER operate the appliance without lids in place. DO NOT attempt to defeat the interlock mechanism. Ensure the container and lid are properly installed before operation.
31 Before operation, ensure all utensils are removed from containers. Failure to remove utensils can cause containers to shatter and potentially result in personal injury and property damage.
32 Keep hands and utensils out of containers while mixing to reduce the risk of severe personal injury or damage to the unit. A scraper may be used ONLY when the processor is not running.
33 DO NOT carry the unit by the handle of the outer bowl. Hold the unit by grasping both sides of the unit under the head.
34 DO NOT process hard, loose ingredients or ice. This appliance is not intended to process loose frozen fruit, a block of solid ice, or ice cubes.
35 DO NOT freeze the pint at an angle. Pints must be placed on a level surface in the freezer. Pints frozen at an angle should NOT be processed.
READ AND SAVE THESE INSTRUCTIONS

RECORD THIS INFORMATION

Model Number: _
Serial Number: ___

Date of Purchase: _____
(Keep receipt)
Store of Purchase: __

TECHNICAL SPECIFICATIONS

Voltage: 120V~, 60Hz
Power: 800 Watts
TIP : You can find the model and serial numbers on the QR code label on the back of the unit by the power cord.

PARTS

There are a variety of accessories that are compatible with this series. To purchase more accessories and find great recipes, visit ninjacreami.com.
A Motor Base (attached power cord not shown)
B Outer Bowl Lid
C Creamerizer™ Paddle
D CREAMi™ Pint Lid
E 16 oz. CREAMi Pint
F Outer Bowl

NINJA CREAMi Ice Cream Maker - PARTS

NOTE : Unit color as well as number of pints and lids may vary by model.

BEFORE FIRST USE

IMPORTANT : Review all warnings on first page before proceeding.
DID YOU KNOW?
• You can use the outer bowl to carry the CREAMi Pint after removing it from the freezer.
NOTE : All attachments are BPA free and dishwasher safe (top rack only). Ensure the paddle, pint, outer bowl, and lids are all separated before placing in the dishwasher.
1 Remove all packaging materials from the unit.
2 Wash containers, lids, and paddle in warm, soapy water. Use a dishwashing utensil with a handle to clean the paddle.
3 Thoroughly rinse and air-dry all parts.
4 Wipe control panel with a soft cloth.

PRODUCT REGISTRATION

Visit registeryourninja.com to register your new Ninja™ product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase, and model number along with your name and address. The registration will enable us to contact you in the unlikely event of a product safety notification. By registering, you acknowledge you have read and understood the instructions for use and warnings set forth in the accompanying instructions. You will receive a coupon for additional CREAMi Pints when you register your Ninja CREAMi purchase.

USING THE CONTROL PANEL

Use the Power button to turn the unit on or off.

INSTALL LIGHTNINJA CREAMi Ice Cream Maker - PANEL
The install light will illuminate when the unit is not fully assembled for use. If the light is blinking, make sure the bowl is properly installed. If the light is solid, check that the paddle is installed.
PROGRESS BAR
The progress bar indicates the progress of the One-Touch Program. All 4 progress bar LEDs will flash twice and then turn off when the program is complete.
ONE-TOUCH PROGRAMS:
1–21/2 MINUTESEach One-Touch Program is intelligently designed to whip up delicious creations in 1–2 1/2 minutes. Programs vary in length and speed depending on the optimal settings to get perfectly creamy results for that type of recipe.
ICE CREAM
Designed for traditionally indulgent recipes. Great for turning dairy and dairy-alternative recipes into thick, creamy, and scoopable ice creams.
LITE ICE CREAM
Designed for health-conscious consumers to make ice creams that are low in sugar or fat or use sugar substitutes. Choose when processing keto or paleo recipes.
GELATO (not available on all models)
Designed for custard bases for Italian-style ice cream. Choose GELATO when specified to create delicious, decadent desserts.
SORBET
Designed to transform fruit-based recipes with high water and sugar content into creamy delights.
SMOOTHIE BOWL (not available on all models)
Designed for recipes that are made from fruit (fresh or frozen) and/or vegetables frozen together with dairy, dairy alternatives, or juice.
MILKSHAKE
Designed to create quick and thick milkshakes. Simply combine your favorite ice cream (store-bought or homemade), milk, and mix-ins and select MILKSHAKE.
MIX-IN
Designed to fold in pieces of candies, cookies, nuts, cereal, or frozen fruit to customize a just-processed base or store-bought treat.
NOTE : Mix-ins work best if they are added in the middle of the CREAMi Pint. After processing the pint, use a spoon to create a 1 1 /2-inch wide hole that reaches the bottom of the pint. Add chopped or broken mix-ins to the hole in the pint and process again using the MIX-IN program.
RE-SPIN
Designed to ensure a smooth texture after running one of the preset programs. RE-SPIN is often needed when the base is very cold (below -7°F) and the texture is crumbly rather than creamy.
NOTE : DO NOT RE-SPIN before using the MIX-IN program.
NOTE : To stop an active program, simply press the program button that is illuminated.

USING THE CREAMi™

IMPORTANT : Review all warnings on first page before proceeding.
If you’d rather watch how to use the CREAMi, how-to videos can be found on ninjacreami.com.

NINJA CREAMi Ice Cream Maker - USING

1 Add ingredients to the CREAMi Pint. DO NOT add ingredients past the MAX FILL line on the pint. To find ingredients, you can choose from hundreds of recipes at ninjacreami.com.
Don’t want to wait 24 hours? Customize store-bought ice cream with mix-ins or make a milkshake. To customize store-bought ice cream, scoop the ice cream into a pint and skip to step 11a.
NOTE : This is NOT a blender. DO NOT process a solid block of ice or ice cubes. DO NOT make a smoothie or process hard, loose ingredients, such as frozen fruit. Fruit must be crushed to release its juice or combined with other ingredients and frozen before processing.

2 If the recipe requires the ingredients to be frozen, snap the lid on the pint and freeze for at least 24 hours.
3 Plug in the unit and place on a clean, dry, level surface such as a countertop or table.

FREEZING TIPS

If adjustable, make sure your freezer’s temperature is set properly. The unit is designed to process bases that are between 9°F and -7°F. If your freezer is within this range, your pint should reach the appropriate temperature.
Freeze the base for at least 24 hours. While it may be frozen, the base needs to reach an even colder temperature before it can be processed.
To avoid damaging your unit, DO NOT freeze the pint at angle.
Place the pint on a level surface in the freezer.
Upright freezers work best. We do not recommend using a chest freezer, as they tend to reach extremely cold temperatures.

NOTE : The unit must be plugged in before assembly. The unit will not run if the outer bowl is installed before the unit is plugged in.

4 When the base is prepped or frozen, remove the pint lid and place the pint in the outer bowl.

NOTE : To avoid damaging the unit, DO NOT process the pint if ingredients have been frozen at an angle or if the pint has been scooped out of and then refrozen unevenly.
NINJA CREAMi Ice Cream Maker - smoothAlways smooth out the surface of a processed treat before re-freezing in the pint. If the pint is frozen unevenly, put the pint in the fridge to allow the ingredients to melt. Then whisk to make sure the ingredients are combined. Refreeze, making sure to place the pint on a level surface in the freezer.
NINJA CREAMi Ice Cream Maker - paddle5 Press and hold the paddle latch on the top of the outer bowl lid, then insert the Creamerizer™ Paddle in the bottom of the lid. Release the latch to secure the paddle. When fully installed, the latch will be centered and the paddle will be slightly loose.
NINJA CREAMi Ice Cream Maker - Position6 Position the tab of the lid just slightly to the right of the outer bowl handle so the lines on the lid and handle align. Rotate the lid clockwise to lock.

NINJA CREAMi Ice Cream Maker - bowl

7 Make sure the unit is plugged in. Then, place the outer bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform and lock the bowl in place. You will hear a click when the bowl is fully installed.

NINJA CREAMi Ice Cream Maker - installed

8 Press the power button to turn on the unit. If the outer bowl is properly installed, the One-Touch Programs will illuminate and the unit will be ready for use. Select the program that best suits your recipe. The program will automatically stop when complete.

NOTE : If the install light is illuminated, the unit is not fully assembled for use. If the light is blinking, make sure the bowl is properly installed. If the light is solid, check that the paddle is installed. Make sure to plug the unit in before installing the bowl.

NINJA CREAMi Ice Cream Maker - program

9 When the program is complete, remove the outer bowl by holding the bowl release button on the left side of the motor base and twisting the handle back to the center. As the handle is twisted, the platform will lower the bowl. Lift bowl to remove.

NINJA CREAMi Ice Cream Maker - program 2

10 To remove the lid, press the lid unlock button and twist the lid counterclockwise.
NOTE : DO NOT use the RE-SPIN program to process leftovers.
NOTE : The unit does not allow One-Touch Programs to be run back to back. Between programs, lower the bowl and check the results before proceeding.

NINJA CREAMi Ice Cream Maker - mix-ins

11a If adding mix-ins, use a spoon to create a 1 1 /2-inch wide hole that reaches the bottom of the pint. Add chopped or broken mix-ins to the hole in the pint and repeat steps 6-10 to process again using the MIX-IN program.

MIX-IN TIPS

We recommend adding 1/4 cup of your favorite crushed candies, frozen fruits, chopped nuts, chocolate pieces, and more. When adding several different types of mix-ins, we recommend not exceeding 1/4 cup in total. Feel free to adjust the quantity of mix-ins to your taste but make sure that the outer bowl lid can still comfortably close over the pint.
Hard mix-ins will remain intact.
Mix-ins like chocolate, candy, and nuts will not be broken down during the MIX-IN program. We recommend using mini chocolate chips and candies or pre- chopped ingredients.
Soft mix-ins will get broken down.
Mix-ins like cereal, cookies, and frozen fruit will end up smaller after the MIX-IN program. We recommend using bigger pieces of soft ingredients.
For ice cream and gelato, we DO NOT recommend fresh fruit, sauces, and spreads as mix-ins. Adding fresh fruit, fudge, and caramel sauces will water down your treat.  Chocolate hazelnut spread and nut butters also do not mix well. We recommend using frozen fruit or chocolate/ caramel shell toppings.
For milkshakes, DO NOT use the MIX-IN program.

NINJA CREAMi Ice Cream Maker - RE-SPIN

11b If not adding mix-ins, RE-SPIN can be used on a crumbly or powdery pint to make it more creamy. RE-SPIN is often needed for very cold bases. If the treat is smooth and scoopable, go to step 12. If the base is crumbly or powdery, repeat steps 6–10 to process again using the RE-SPIN program.

NOTE : DO NOT RE-SPIN before using the MIX-IN program.

NINJA CREAMi Ice Cream Maker - outerNINJA CREAMi
Ice Cream Maker - USING 2

12 Lift the pint out of the outer bowl. Enjoy your treat!
13 Rinse the outer bowl lid to remove any sticky residue or pieces wedged in the Creamerizer Paddle. Then detach the paddle by pressing the latch on the top of the outer bowl lid. For easy cleanup, release paddle directly into the sink.
14 Turn the unit off by pressing the power button. Unplug the unit when finished. Refer to the Care & Maintenance section for cleaning and storage instructions.
15 Didn’t finish your pint? Flatten the top of your frozen treat with a spoon or spatula before refreezing. If the treat is hard after re-freezing, process it again on the program you used to make it. If it’s soft, just scoop and enjoy it.

NOTE : Leftovers can be stored in other containers. However, we recommend storing leftovers in a pint so that it can be processed again if necessary.
NOTE : If your treat contains mix-ins, processing again will likely pulverize the mix-ins and create a new flavor.

CARE & MAINTENANCE

CLEANING
NOTE : Before cleaning, make sure to remove the Creamerizer™ Paddle from the outer bowl lid by rinsing the lid and then pressing the paddle latch.
Hand-Washing
Wash containers, lids, and paddle in warm, soapy water. Use a dishwashing utensil with a handle to clean the paddle. Thoroughly rinse and air-dry all parts.
Dishwasher
Containers, lids, and paddle are dishwasher safe (top rack only). Ensure the paddle, pint, outer bowl, and lids are all separated before placing them in the dishwasher.

NOTE : For best results, use a dishwasher to remove stuck-on ingredients.
Outer Bowl Lid
Remove the paddle before cleaning the outer bowl lid as ingredients may be stuck under the paddle. Then run warm water through the paddle release lever and out the drain holes on either side. Position the lid with the lever side down to fully drain the lid. Remove the dark grey rubber lip seal wrapped around the middle of the underside of the outer bowl lid. Then hand wash the lid and seal with warm, soapy water or place in the dishwasher.

Motor Base

NINJA CREAMi Ice Cream Maker - cleaning

Unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. DO NOT use abrasive cloths, pads, or brushes to clean the base.  Using a damp cloth, wipe the spindle below the control panel after each use.

NINJA CREAMi Ice Cream Maker - cleaning 2

If liquid is trapped between the motor base and the platform, raise the platform to clean. Place the Outer Bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform. Then use a damp cloth to clean the area between the base and the raised platform.

STORING
For cold storage, wrap the cord with the hook-and-loop fastener near the back of the motor base. DO NOT wrap the cord around the bottom of the base for storage. Do store any remaining attachments alongside the unit or in a cabinet where they will not be damaged or create a hazard.

RESETTING THE MOTOR
This unit features a unique safety system that prevents damage to the motor and drive system should you inadvertently overload it. If the unit is overloaded, the motor will be temporarily disabled. Should this occur, follow the reset procedure below.
1 Unplug the unit from the electrical outlet.
2 Allow the unit to cool for approximately 15 minutes.
3 Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
IMPORTANT : Ensure that maximum capacities are not exceeded. This is the most typical cause of appliance overload.
DO NOT process a solid block of ice or ice cubes. DO NOT make a smoothie or process hard, loose ingredients, such as frozen fruit. Fruit must be crushed to release its juice or combined with other ingredients and frozen before processing.
If your unit needs service, please call Customer Service at 1-877-646-5288. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.

TROUBLESHOOTING GUIDE

WARNING : To reduce the risk of shock and unintended operation, turn power off and unplug unit before troubleshooting.
Unit moves on counter while processing.
• Make sure the countertop and the feet of the unit are clean and dry.
Frozen treat is liquid, not solid, after processing.
• If a base is soft after processing, put the CREAMi™ Pint back in the freezer for several hours or until desired consistency is reached.
• For best results, freeze base for at least 24 hours and process immediately after removing from the freezer. If the processed base is still not firm, try setting your freezer to a colder temperature. The unit is designed to process bases between 9°F and -7°F.
• The proportion of fat or sugar may be too high in your recipe. Consult the inspiration guide and use the included recipes as a guide for best results.
Frozen treat looks crumbly or powdery after processing.
• When bases are frozen in very cold freezers, they may come out crumbly. After running a One-Touch Program, use the RE-SPIN program to make your frozen treat smoother and creamier.
• The proportion of fat or sugar may be too low in your recipe. Consult the inspiration guide and use the included recipes as a guide for best results.
One-Touch Programs will not illuminate.
• Ensure the unit is plugged into a working outlet before installing the outer bowl. Then press the power button to select a program.
• Make sure the unit is fully assembled for use. If the unit is powered on and the outer bowl is not installed correctly, the install light will flash. If the paddle is not installed correctly, the install light will illuminate. All One-Touch Programs will illuminate when the unit is fully assembled.
• The unit does not allow you to run programs back to back. Between programs, lower the bowl and check the results before raising the bowl and running another program.
Install light is flashing.
• The outer bowl is not installed or is not installed correctly. Make sure to install the paddle into the outer bowl lid and the lid onto the outer bowl. Then place the outer bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform and lock the bowl in place.
Install light is steadily illuminated.
• The outer bowl is correctly installed, but the paddle is missing or has been incorrectly installed. Lower the platform by pressing and holding the bowl release button on the left of the motor base while twisting the outer bowl handle toward the center. Be sure the paddle is installed in the lid.
One progress bar light as well as all program lights are flashing.
• The motor has overloaded and needs to be reset. Unplug the unit, remove the bowl, and allow the motor base to cool for approximately 15 minutes before running again.
• Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
• The ingredients you are trying to process might be too dense. Make sure you are using ingredients with sugar or fat. Follow the recipes in the inspiration guide for best results.
• Your freezer might be very cold. The unit is designed to process bases between 9°F and -7°F. Change the setting of your freezer, move the pint to the front of your freezer, or leave the pint out on the counter for a few minutes before processing.
• DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients such as frozen fruit.
Middle two segments of the progress bar are flashing.
• There was an error and the program did not successfully complete. Check that the paddle is installed properly and try running the program again.
Pint froze at an angle in the freezer.
• To avoid damaging the unit, DO NOT process a pint that has been frozen at an angle. DO NOT process if the pint has been scooped out of and then refrozen unevenly.
• Always smooth out the surface of your ice cream before re-freezing. If the pint is frozen unevenly, put the pint in the fridge to allow the ingredients to melt. Then whisk to make sure the ingredients are combined. Refreeze, making sure to place the pint on a level surface in your freezer.
Outer bowl will not release from motor base after processing.
• Wait approximately 2 minutes, then try to remove the outer bowl again. Hold the release button on the left side of the motor base and twist bowl handle clockwise to remove it. This may take some force.
• To prevent the outer bowl from getting stuck on the motor base, make sure the cavity on top of the paddle is fully dry before processing. Also, when processing different bases consecutively, make sure to rinse and dry the paddle after processing each base. With some recipes, water may freeze between the paddle and motor base causing them to stick together; drying the paddle between runs will prevent this.
Inside of CREAMi Pint is scratched.
• Light scratching of the pint is normal after regular use. To keep the pint from scratching, prep ingredients in a separate bowl and avoid aggressive use of metal utensils in the pint. Clean with soft, non-abrasive cloths.

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal  household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as containers, lids, paddles, motor bases, etc.), which require regular maintenance and/ or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of  $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourninja.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
REPLACEMENT PARTS
To order additional parts and attachments, visit ninjaaccessories.com.

GET HELP RIGHT NOW!
DON’T RETURN TO THE STORE.
Questions or Problems?
CALL US: 1-877-646-5288
Toll-free customer support line

CREAMERIZER, CREAMY, and NINJA are trademarks of SharkNinja Operating LLCThis product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2021 SharkNinja Operating LLC
NC300Series_IB_A4_MP_Mv4_210712
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-877-646-5288
ninjakitchen.com

NINJA CREAMi Ice Cream Maker - app

Frequently Asked Questions

What is the difference between NINJA CREAMi and NINJA BLENDERi?

NINJA CREAMi is a frozen dessert maker that makes ice cream, frozen yogurt, sherbet and sorbet. NINJA BLENDERi is a blender that blends, chops and purees.

What is the difference between NINJA CREAMi and other frozen dessert makers?

NINJA CREAMi uses a patented process to make ice cream in just 20 minutes. Other ice cream makers take hours to make ice cream. In addition, NINJA CREAMi has a built-in freezer bowl that doesn’t need to be pre-frozen before use. Other frozen dessert makers require you to freeze the bowl for hours before use.

How do I get the best results from my appliance?

The appliance should be used for making frozen desserts only. Never use the appliance for anything other than its intended purpose as this may cause damage to your appliance and could result in injury.

Can I make more than one batch of ice cream at a time?

Yes, you can make multiple batches at once. However, we recommend no more than two batches at one time to prevent overloading the machine.

How long does it take to make ice cream with my appliance?

It takes about 20 minutes to make 1 quart of ice cream or 2 quarts of sorbet, sherbet or frozen yogurt with your appliance. It takes about 40 minutes to make 1 quart of gelato with your appliance. You can also make 2 quarts of gelato at once by doubling the recipe and using both sides of the freezer bowl at once. The appliance will automatically stop when the cycle is complete so you don’t have to worry about overcooking your dessert.

Do I need to freeze my freezer bowl before using it?

No, you don’t need to freeze your freezer bowl before using it because it’s already been pre-frozen by our factory.

What kind of container should I use with my appliance?

You can use any container with a capacity of 4 cups or less that is made from plastic, glass or metal that has straight sides and isn’t wider than 5 inches in diameter (so it fits into the opening on top of the freezer bowl).

Why does my ice cream taste like plastic when I use my appliance?

This could be caused by using a container that has been previously used with another food product such as tomato sauce or yogurt. We recommend using only new containers each time you make ice cream so you get optimal results every time.

What kind of ingredients should I use when making ice cream?

You can use any ingredients that are safe for human consumption including fresh fruits and vegetables such as bananas, strawberries, raspberries etc., chocolate chips, cookies etc., candies

Can you use water in Ninja Creami?

Freezing only water and lemon juice will be basically the same as freezing only water and this is not good for the machine and may cause it to break. DO NOT FREEZE LEMON WATER- the Ninja Creami cannot handle processing water with only lemon juice in it.

Can the Ninja CREAMi pints go in the dishwasher?

NOTE: All attachments are BPA free and dishwasher safe (top rack only). Ensure the paddle, pint, outer bowl, and lids are all separated before placing in the dishwasher. 1 Remove all packaging materials from the unit. 2 Wash containers, lids, and paddle in warm, soapy water.

Do ice cream makers freeze the ice cream?

While the ice cream base does start to freeze while churning away in the machine, this process doesn’t end with the firm, super scoopable treat you’re ultimately waiting for. No matter how long your ice cream maker keeps churning, it’s just not going to happen.

VIDEO

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NINJA CREAMi Ice Cream Maker

References

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