DISH Tailgater Pro Owner’s Manual

: June 7, 2024
: Dish

Table of Contents

DISH Tailgater Pro
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

DISH Tailgater Pro

DTP4900 & DTP4950 Owner’s Manual
This manual contains detailed information on your DISH Tailgater Pro.
To start using your DISH Tailgater Pro right away, see the Quick Reference Guide.
To subscribe to programming or for assistance with using the DISH Tailgater Pro, call 1-800-963-DISH (3474).
Designed and Manufactured by

PRODUCT REGISTRATION
To provide ongoing technical support and to better facilitate warranty processing, please register your product at
kingconnect.com/support.

Go here
and click on “Product Registration”

NOTE: This manual shows graphics for a DISH® Wally® receiver . If you have a ViP® model receiver, you can access the DISH® Tailgater® with ViP Receiver Owner’s Manual by going to kingconnect.com/support . Click on “Owners Manuals” and choose the manual for DISH Tailgater with ViP receiver .

TABLE OF CONTENTS
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 APPLY RUBBER FEET TO ANTENNA UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 ABOUT SIGNAL LOSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 ABOUT SATELLITE TV RECEPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 CONNECT RECEIVER TO TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 CONNECT ANTENNA UNIT TO RECEIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 OPERATION WITH NEW AND UNACTIVATED RECEIVER . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 STANDARD OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-15 SECOND RECEIVER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 PROPER CARE OF YOUR EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19 ROOF INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-23 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-26 MANUFACTURER’S LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 FCC GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

All trademarks are the sole property of their respective owners .

Page 1

INTRODUCTION
Thank you for choosing DISH and the premium DISH Tailgater Pro Portable HDTV System!
You are about to experience the excitement of DISH satellite television programming and the convenience of the DISH Tailgater Pro portable antenna, which delivers the very best HD picture and sound quality wherever you go .
NEW AND UNACTIVATED RECEIVERS: First-time use should be at a location with good phone service, as you will need to call a DISH mobile antenna specialist to activate your receiver (page 9) .
IMPORTANT SAFETY INSTRUCTIONS
1 . Please read this Owner’s Manual thoroughly before using the DISH Tailgater Pro . 2 . Keep this Owner’s Manual and the included Quick Reference Guide in a safe place for future
reference . 3 . Follow all instructions and warnings . Set up and operate the DISH Tailgater Pro in accordance
with the instructions . 4 . Do not power wash the DISH Tailgater Pro . Do not submerge the DISH Tailgater Pro or place
in standing water . Hand wash only with mild soap and water . See page 18 for additional care instructions . 5 . Do not operate near any indoor or outdoor heat source such as radiators, heat registers, stoves, barbecues, campfires, or other items that produce heat. 6 . Servicing may be required if the unit has been dropped or damaged in any way or if the unit does not operate normally . Call KING Customer Service at 952-345-8147 . 7 . Tighten all of the coax cable connections only by hand . If you use a wrench, you may over- tighten the connections and damage your equipment . 8 . To avoid risk of electric shock, unplug your receiver before connecting/disconnecting the DISH Tailgater Pro in damp or wet conditions .
CONTENTS

Page 2

NOTE: The DTP4950 includes the Wally receiver and cables .

APPLY RUBBER FEET TO ANTENNA UNIT
IMPORTANT! Do not apply rubber feet if roof-mounting the antenna unit.
ABOUT SIGNAL LOSS OBSTRUCTIONS The DISH Tailgater Pro requires an unobstructed view of the southern sky for the best signal reception . Be sure to place the DISH Tailgater Pro in a location free from obstructions such as people, trees, buildings, vehicles, etc . This will allow for the strongest signal and will help prevent any interruption to your programming . Point the handle approximately north to speed up scan time .
DO NOT BLOCK THE DISH TAILGATER PRO’S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! PLACE DISH TAILGATER PRO ON A REASONABLY LEVEL SURFACE.
IMPORTANT! If you move the antenna unit any time during or after a scan, you will have to repeat the scan process.
RAIN AND SNOW FADE Though rare, heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming . Your programming should return as conditions improve .
Page 3

ABOUT SATELLITE TV RECEPTION
Satellite television uses satellites in a geostationary orbit over the earth . This type of orbit enables the satellites to stay aligned over one place on the surface of the earth and to transmit your television programming to the DISH Tailgater Pro when pointed at the appropriate satellite .
WALLY RECEIVERS: Your television programming is delivered from up to 3 of 4 satellites located at the 61 .5°, 110°, 119° and 129° west longitudes . You will choose between two groups of satellites based on where you are in the country: the 61 .5, 110, 119 trio and the 110, 119, 129 trio . A map to assist with this choice is included in the operating section of this manual .
The DISH Tailgater Pro will automatically find and switch between satellites as you change channels to offer you the ideal viewing experience .
CONNECT RECEIVER TO TV
DO NOT PLUG IN OR TURN ON RECEIVER AT THIS TIME.
1 . Connect your DISH HD Solo Receiver (ViP211z, ViP211k, ViP211, 411 or Wally)* to your TV using the best connection type supported by your TV . (See your TV owner’s manual for its connection options . Connection type and location may vary by model .)**
Back of Wally Receiver

HDMI® Cable (High-Definition Connection)
OR
Composite Cables (Standard-Definition Connection)

Go here

Receiver models compatible with the DISH Tailgater Pro may change . This list may not be complete . Please visit kingconnect.com/support for the most up-to-date receiver information .

and click on “Receiver Compatibility”

** Your receiver may also have standard-definition “TV SET OUT” and “S-VIDEO” ports, and high-definition “COMPONENT” ports to view video. See your receiver’s Owners Manual for more information.

Images shown may vary by receiver model .

Page 4

CONNECT ANTENNA UNIT TO RECEIVER
The DISH Tailgater Pro requires an unobstructed view of the southern sky for signal reception . Be sure to place the DISH Tailgater Pro in a location free from obstructions such as trees, buildings, etc . (see page 3) . Point the handle approximately north to speed up scan time .
HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS.
1 . Connect one end of the supplied RG-6 coax cable to the MAIN port on the DISH Tailgater Pro and place in position . It is recommended you use only the supplied RG-6 coax cable .
2 . Connect other end of the supplied RG-6 coax cable to the SATELLITE IN port on your receiver .
Back of Wally Receiver

· Do not put the DISH Tailgater Pro where it can be bumped, knocked over or struck by a person or vehicle. · Do not put the DISH Tailgater Pro near any heat sources. · Do not route coax cable where it can be tripped on or run over by a vehicle. · Do not over-tighten coax cable connections. · Do not put sharp bends or kinks in coax cable.
NOTE: Place the DISH Tailgater Pro on a stable and reasonably level surface with a clear view of the southern sky .
When placing the DISH Tailgater Pro in position, be sure surface is dry and free of loose dirt or sand .

3 . Plug your receiver into a 110 volt AC power source .

· The green power light on your receiver should illuminate or begin cycling on and off .
· Wait for the green light to turn solid . This may take up to two minutes .
· If it does not turn solid, power on your receiver using the front panel POWER button . (On ViP211z models, this is located behind the door panel .)

4 . Plug in and turn on your TV .

Front of Wally Receiver

In your TV’s input selection menu, choose the input that matches the connection from your receiver . (Example: If using an HDMI cable from your receiver, choose the HDMI input on your TV .) See your TV’s Owners Manual for details .

Page 5

NEW AND UNACTIVATED RECEIVER

OPERATION WITH NEW AND UNACTIVATED RECEIVER
IF YOUR RECEIVER IS NEW AND UNACTIVATED, START HERE. Otherwise go to STANDARD OPERATION on page 12.
WHILE IN USE, DO NOT BLOCK THE DISH TAILGATER PRO’S LINE-OF-SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME!
IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to
repeat the scan.
NOTE: This manual shows graphics for a DISH Wally receiver . If you have a ViP model receiver, you can access the DISH Tailgater with ViP Receiver Owner’s Manual by going to kingconnect.com/support . Click on “Owners Manuals” and choose the manual for DISH Tailgater with ViP receiver .
1 . After connecting and turning on your equipment as instructed on pages 4-5 the Wally Startup screens will appear (this may take several minutes) .
IMPORTANT! Your TV screen may look different from what is shown in this manual. Screen information
may vary depending on choices you make during the setup process. For best results,
follow the on-screen instructions.
Page 6

2 . Follow the on-screen instructions to pair your remote control .
IMPORTANT! If present, pull out the protective battery tab from the battery compartment on the
back of the remote.
3 . Use the arrow buttons on your remote to highlight “Next” and press Select .
4 . Follow the on-screen instructions to select your display resolution .
5 . The Mobile Antenna Setup screen will appear .

Install · Pair Remote Control

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Pair Your DISH Remote Control
Press the SAT button to pair your remote control to your receiver. Your timers and other settings will automatically be restored from your remote.
Status No remote paired. Press the SAT button now

or

MODES

TV

DVD

SAT INPUT

AUX PAGE

MENU

Pair

TV

MUTE

VOLUME

GUIDE

SAT TV AUX

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Note: To avoid pairing the remote with multiple receivers, ensure no other DISH receivers in the home are on the Pair Remote Control step or in Diagnostics.
KC944

Install · Pair Remote Control

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Pair Your DISH Remote Control
Status Remote successfully paired
Text to Speech
Now that you’ve paired your remote successfully, let us know whether you would like text to speech turned on. If so, select Continue with Text to Speech below.

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Next step begins automatically in 30 seconds.

Continue with Text to Speech

Install · Pair Remote Control

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Pair Your DISH Remote Control

Testing Display Settings

756

Status Remote successfully paired

Display set to: 720p
Text to Speech
Please select Keep to save this display setting.

Now that you’ve paired your remote successfully, let us know whKeetehper you wouRldevleikrte text to speech turned on. If so, select Continue with Text to Speech below.

Reverting to previous settings in 6 seconds

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Next step begins automatically in 30 seconds.

Continue with Text to Speech

Install · Test Installation

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Mobile Antenna Setup
Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north.

Once you have completed the selections below, please select Scan.

State:

Select State

?

Mode:

Select mode type

?

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Scan

KC1110
Page 7

NEW AND UNACTIVATED RECEIVER

6 . Use the arrow buttons on your remote to highlight the state menu . Press Select on your remote to open the state menu .
Use the arrow buttons on your remote to highlight the state you are currently in .
Press Select on your remote . (State selection will be saved .)
NOTE FOR STEP 7:
The 110, 119, 129 trio will work for most of the country .
The antenna unit may have trouble locking onto the 129 when in the northeastern United States (you can use the Test Installation Screen after a scan to check this) .
If the antenna unit does not lock onto the 129, choose the 61 .5, 110, 119 trio .
Any programming from the 129 will not be available when using the 61 .5, 110, 119 trio .

Install · Test Installation

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Mobile Antenna Setup

Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north.

Once you have completed the selections below, please select Scan. Select State

State:

MAilnanbeasmoata

?

Mode:

Alaska Select mode type

?

Arizona

Arkansas

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Scan

KC1094

7 . Use the arrow buttons on your remote to highlight the mode menu . Press Select on your remote to open the mode menu .
Use the arrow buttons on your remote to highlight the mode you wish to select .
Press Select on your remote .
Page 8

Install · Test Installation

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Mobile Antenna Setup

Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north.

Once you have completed the selections below, please select Scan.

State: Mode:

M innesota

?

SSeelleecctt mmooddee ttyyppee

?

WA 1 TV(110, 119, 129)

WA 1 TV(61.5, 110, 119)

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Scan

KC1093

8 . Use the arrow buttons to highlight “Scan” and press Select .
This screen will appear while the antenna scans for satellites .
The satellite signals are being acquired . When complete, the system will proceed to the next step automatically .
9 . You are now ready to activate your receiver . Call a DISH mobile antenna specialist to activate your receiver .
1-800-963-DISH (3474)

Install · Test Installation

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Mobile Antenna Setup

Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north.

Once you have completed the selections below, please select Scan.

State:

M innesota

?

Mode:

WA 1 TV(110, 119, 129)

?

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Scan

KC1111

Install · Test Installation

Pair Remote Control

Testing Installation

Test Installation Activate Receiver

Please wait while satellite signals are acquired. When complete, the system will Check SwpitrcohceSetdattoutshPernoegxrtestsesp automatically.

Download Software

Do not move or disturb your mobile Please waitawnhteilnenyaoudrusriwnigtcthheinisntsatlalalltaiotinonispcrhoecceksesd. .

Summary

Acquiring satellite signals

Stop 4 minutes remaining

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Satellite 110 Tuner 1

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Retest Installation Turn Alternate On 058 Select Turn Alternate On
if you live outside of the continental U.S.
KC951

Install · Test Installation

Pair Remote Control Test Installation Activate Receiver Download Software Summary
Please keep your remote control in the vicinity of your receiver throughout the installation process.

Testing Installation
Please wait while satellite signals are acquired. When complete, the system will proceed to the next step automatically. Do not move or disturb your mobile antenna during the installation process.
Acquiring satellite signals

4 minutes remaining

Satellite 110 119 129 Tuner 1

Conn

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Retest Installation Turn Alternate On Select Turn Alternate On
if you live outside of the continental U.S.
KC952

Install · Activate Receiver

Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance. Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Activate your Receiver

Activation Status

Waiting for activation signal…

To activate your receiver, please call 1-800-333-DISH (3474).

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Satellites 110,119,129,Conn

Software version U418

Switch

Mobile

KC953
Page 9

NEW AND UNACTIVATED RECEIVER

After calling to activate your receiver, a software download will begin .
Do not disturb or unplug your receiver during this process!

Install · Test Installation

Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance. Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Downloading Wally software.
Please do not disturb or unplug your DISH receiver during the download. This step should take no longer than 20 minutes to complete.
When complete, the receiver will reboot automatically.
Waiting to download…

Checking for available downloads.

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Please remain on the line if you are in the process of activating your receiver.

KC954

10 . When the download is complete, the installation summary will appear .
Use the arrow buttons on your remote to highlight “Activate Receiver” and press Select .

Install · Summary

Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX

! Internet Connectivity

Internet:

Not Connected

Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more.

Get Connected

TV Settings
Resolution: 480p

! Remote Control Settings

Paired TV:

Not Set

Receiver Activation

Status:

Not Activated

Set Resolution Set up your remote to control your TV. Pair to your TV
Activate Receiver

Press the SYS INFO button on the front of your receiver for more information.

Watch TV
KC955

The receiver activates .
This may take a while . PLEASE BE PATIENT .

Install · Activate Receiver

Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance Smart Card ID XXXXXXXXXX-XX

Pair Remote Control Test Installation Activate Receiver Download Software Summary

Activate your Receiver

Activation Status

Activating….

To activate your receiver, please call 1-800-333-DISH (3474).

Receiver ID XXXXXXXXXX-XX

Software version U418

Smart Card ID XXXXXXXXXX-XX

Switch

Mobile

Please keep your remote control in the vicinity of your receiver throughout the installation process.

Satellites 110,119,129,Conn

KC956

The installation summary screen confirms receiver activation.
Page 10

Install · Summary

Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX

! Internet Connectivity

Internet:

Not Connected

Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more.

Get Connected

TV Settings
Resolution: 480p

! Remote Control Settings

Paired TV:

Not Set

Receiver Activation

Status:

Activated

Set Resolution Set up your remote to control your TV. Pair to your TV
Activate Receiver

Press the SYS INFO button on the front of your receiver for more information.

Watch TV
KC957

NEW AND UNACTIVATED RECEIVER

11 . Use the arrow buttons on your remote to highlight “Watch TV” and press Select .
The receiver will acquire signal .

Install · Summary

Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX

! Internet Connectivity

Internet:

Not Connected

Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more.

Get Connected

TV Settings
Resolution: 480p

! Remote Control Settings

Paired TV:

Not Set

Receiver Activation

Status:

Activated

Set Resolution Set up your remote to control your TV. Pair to your TV
Activate Receiver

Press the SYS INFO button on the front of your receiver for more information.

Watch TV
KC958

Acquiring Signal

535

This should take no more than 5 minutes to complete…

KC959

12 . Watch TV!

NOTE: Your Wally should have downloaded its program guide already . Check and make sure the full guide is available . If it is not, you will need to reset the Wally for it to download the full guide . If there is a software update available for your Wally, it will automatically download when you put your Wally in standby mode .
You can now use STANDARD OPERATION on page 12.
Page 11

STANDARD OPERATION

STANDARD OPERATION
IF YOUR RECEIVER IS NEW AND UNACTIVATED, MAKE SURE TO DO THE FIRST-TIME SETUP PROCEDURE ON PAGES 6-11 FIRST.
WHILE IN USE, DO NOT BLOCK THE DISH TAILGATER PRO’S LINE-OF-SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME!
IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to
repeat the scan.
NOTE: This manual shows graphics for a DISH Wally receiver . If you have a ViP model receiver, you can access the DISH Tailgater with ViP Receiver Owner’s Manual by going to kingconnect.com/support . Click on “Owners Manuals” and choose the manual for DISH Tailgater with ViP receiver .
1 . After connecting and turning on your equipment as instructed on pages 4-5, the Wally Startup screens will appear (this may take several minutes) . NOTE: If the Wally Standby screen appears, press any button on your remote to continue .
IMPORTANT! Your TV screen may look different from what is shown in this manual. Screen information may vary depending on choices you make.
For best results, follow the on-screen instructions.
Page 12

2 . After the Wally starts up, the Mobile Antenna Setup screen will appear .
NOTE FOR STEP 3: The 110, 119, 129 trio will work for most of the country . The antenna unit may have trouble locking onto the 129 when in the northeastern United States (you can use the Test Installation Screen after a scan to check this) . If the antenna unit does not lock onto the 129, choose the 61 .5, 110, 119 trio . Any programming from the 129 will not be available when using the 61 .5, 110, 119 trio .
3 . Use the arrow buttons on your remote to highlight the mode menu . Press Select on your remote to open the mode menu . Use the arrow buttons on your remote to highlight the mode you wish to select . Press Select on your remote .

Page 13

STANDARD OPERATION

4 . Use the arrow buttons on your remote to highlight the state menu . Press Select on your remote to open the state menu . Use the arrow buttons on your remote to highlight the state you are currently in . Press Select on your remote . (State selection will be saved .)
5 . Use the arrow buttons on your remote to highlight “Scan .” Press Select on your remote .
The scan will begin and may take up to several minutes to complete . This screen will appear during the scan .
When the scan is complete, the Acquiring Signal screen will appear .
Page 14

STANDARD OPERATION

After your receiver has acquired the signal, the program guide will download . This may take up to 10 minutes to complete (potentially longer if an external hard drive is connected) .
6 . When the guide has downloaded, live TV will appear . Enjoy!
OPERATING NOTES: If you move the DISH Tailgater Pro while in use, or get a screen indicating complete signal loss, you will have to perform a new scan to restore programming by going to the Mobile Antenna Setup screen as follows: Press the HOME button to return to the home page . Choose “Settings” and then “Diagnostics .” Choose “Dish 3” and then “Test Installation 5 .” This will take you back to the Mobile Antenna Setup screen . Initiate a new scan . When in the northeastern United States, television programming from the 129 satellite may not be available (see page 13) . If your system is inactive for an extended period of time, you may have to call DISH Customer Service at 1-800-333-DISH (3474) to reauthorize your receiver .
If your receiver has not been used for a while the 013 error message may appear. Call 1-800-333-DISH (3474) and follow the prompts to reauthorize your receiver. Note that if channel 101 appears, scroll channel up or down to make sure 013 error message does not appear. You can view your programming when your receiver has been authorized and the guide has finished downloading.
Page 15

SECOND RECEIVER OPERATION

IMPORTANT! If your second receiver is new and unactivated, you must first connect it to the MAIN port and do an initial setup as described in the New and Unactivated Receiver Section starting on page 6.

INITIAL SETUP FOR SECOND RECEIVER

1 . Make sure your second receiver has been properly set up and activated (while connected to the MAIN port) as described in the New and Unactivated Receiver Section (page 6) .

2 . Connect your properly activated main receiver to the MAIN port . Run a scan to lock onto the satellites .
3 . Connect the second receiver to the AUX port .

Antenna must be locked on with main receiver
connected to MAIN port.

4 . Run a check switch test on second receiver . When test is complete, save the results .

DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER
5 . After completing the check switch test, reset the second receiver by pressing the POWER button on the front panel for 10 seconds . The receiver will reboot and go into sleep mode (green light on front panel will be off) . Press Select to wake it up .
The receiver will then download the program guide to show only the channels available on the current satellite as determined by the channel selected on the main receiver . Downloading the new program guide can take up to five minutes to complete.
The channels available on the second receiver are determined by the channel/satellite selected on the main receiver . For example, if you select a channel on the main receiver that is broadcast from the 119 satellite, then the second receiver will be able to view any channel broadcast from the 119 satellite .
If you switch channels on the main receiver to one that is broadcast from a different satellite, (for example, your channel was broadcast from satellite 119 but your new channel is broadcast from the 110), the antenna will automatically switch to the 110 satellite and programming will be lost on the second receiver until you either:
· Select a channel on the main receiver that is broadcast from the previous satellite (satellite 119 in this example) .
(or)
· Reset the second receiver by running another check switch test to download the program guide for the newly selected satellite (satellite 110 in this example) .
NOTE: If you choose a channel on the main TV that causes the antenna to switch satellites, you may have to run a check switch on the second receiver .
Page 16

This page intentionally left blank . Page 17

PROPER CARE OF YOUR EQUIPMENT
1 . Always handle the DISH Tailgater Pro carefully . Do not drop the DISH Tailgater Pro . Avoid excessive shock or vibration to the DISH Tailgater Pro .
2 . Use caution when carrying the DISH Tailgater Pro . Always carry the DISH Tailgater Pro by the handle . 3 . Do not remove the cover of the DISH Tailgater Pro without authorization . Doing so will void the Limited Warranty . 4 . Do not stack the DISH Tailgater Pro on top of or below other electronic devices as this can cause heat build-up or
block the satellite signal from reaching the DISH Tailgater Pro . 5 . Never power wash the DISH Tailgater Pro . Keep the enclosure clean from dirt, bugs, and other debris by hand
washing with mild soap and water . 6 . Do not coat or paint the DISH Tailgater Pro with any substance .
The DISH Tailgater Pro has been designed to be maintenance and trouble free . If not using the DISH Tailgater Pro for long periods of time, it is recommended that you set up the system on a quarterly basis (every three months) to keep all moving parts of the DISH Tailgater Pro in good working order .
If you have any comments or questions, please contact KING Customer Service at 952-345-8147, or by email at help@kingconnect .com .
SECURITY
The DISH Tailgater Pro can be secured to an object by looping a cable thru the handle .
NOTE: The optional KING AL1000 Alarm is also available (see next page) .

Cable sold separately .

ACCESSORIES (Sold separately – see the satellite antenna accessories page at kingconnect.com)

TR1000
Tripod Mount
Allows you to position your DISH Tailgater Pro almost anywhere for best line of sight to satellite . Keeps
antenna off the ground away from
moisture .
DISH Tailgater Pro not included .

CB1000
Carry Bag
DISH Tailgater Pro fits securely inside.
Features include zippered cover, foam padding, carry handles
and pockets for cables, receiver and
remote .
DISH Tailgater Pro not included .

Page 18

ACCESSORIES (Sold separately – see the satellite antenna accessories page at kingconnect.com)

AL1000
Alarm

MB500
Mounting Bracket

The KING AL1000 Alarm goes in-line between your powered receiver and the DISH Tailgater Pro . It will sound an alarm if the coax is disconnected from the DISH Tailgater Pro .
(Not for use when a second TV and receiver are connected to AUX port .) DISH Tailgater Pro not included .
MB600
Removable Mounting Feet
The MB600 removable mounting feet allow semipermanent mounting of your DISH Tailgater Pro on your vehicle roof .
DISH Tailgater Pro not included .
MB700
Quick Release Roof-Mount Kit
Allows you to easily use your DISH Tailgater Pro as either a roof-mounted
or portable antenna .
DISH Tailgater Pro not included .

Allows hanging of antenna unit on vehicle window or included hanger bracket . For stationary use only .
Vehicle must not be in motion while antenna unit is on window or hanger bracket .
DISH Tailgater Pro not included .
MB160
Mounting Bracket
The DISH Tailgater Pro is not compatible with the MB100 Mounting Bracket . Use of the MB100 will void warranty . The use of any unauthorized mounting bracket will void warranty .
DISH Tailgater Pro not included .
Page 19

ROOF INSTALLATION
1 . Make sure you have the following tools and materials before starting .
Optional Installation Accessories (see page 19)
MB600 Mounting Feet: Allows you to semipermanently mount the antenna unit .
MB700 Roof-Mount Kit: Allows you to easily use the DISH Tailgater Pro as either
a roof-mounted or portable antenna .
NOTE: Many RVs are prewired with RG-6 coax cable for satellite antennas . Contact the manufacturer of your RV or your local dealer to verify where this cable is located . If prewired, run the existing coax cable from the prewired location in the roof to the antenna unit . When choosing the antenna unit location, make sure the prewiring will reach the antenna unit .
ANTENNA UNIT LOCATION (see illustration on next page)
2 . Select an area on the roof for the antenna unit and the location where the wiring will enter the vehicle through the roof to the satellite receiver inside using the following criteria: · A shorter distance between the antenna unit and the satellite receiver is most desirable . · Make sure you have enough room to mount the antenna unit . · The antenna unit should be mounted on the center line of the vehicle, and not tilted more than 2 degrees in any direction . · There must be no “line of sight” obstructions . Air conditioning units, other antennas, and storage areas that are too close to the antenna unit may prevent the satellite signal from reaching the antenna unit . · Mount the antenna unit with the handle to rear of the vehicle .
Page 20

ANTENNA UNIT LOCATION

HEIGHT OF OBSTRUCTION
10″ 11″ 12″ 13″ 14″ 15″ 16″

APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT
8″ 10″ 12″ 14″ 16″ 18″ 20″

Page 21

The installer is responsible for determining the most appropriate fasteners to secure the antenna unit to the roof . Depending on the roof material, fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and T anchors may be used, and should always be used in combination with a roof- compatible sealant . IMPORTANT! The installer is responsible for weatherproofing all holes (except drain holes) with sealant.
3 . If the rubber feet have been installed, remove them from the bottom of the unit . DO NOT INSTALL UNIT ON ROOF WITH RUBBER FEET IN PLACE.
4 . Apply roof-compatible sealant to roof around entire area where fasteners will penetrate the roof . Mount the antenna unit using the (4) mounting holes . After mounting unit, seal fastener heads with roof-compatible sealant .
There are two coax ports on the back of the antenna unit . The one labeled “MAIN” MUST be connected to the main receiver in vehicle . The one labeled “AUX” can be used for an additional receiver if desired .
5 . Connect one end of 50 foot coax cable to the MAIN port and tighten connection (see below) . DO NOT OVER-TIGHTEN . If using a second receiver, connect end of second coax (sold separately) to the AUX port . Tighten connection . DO NOT OVER-TIGHTEN.
IMPORTANT! Coax connections should be snug.
DO NOT OVER-TIGHTEN!
Page 22

6 . Run coax from the antenna unit to the roof edge, then along edge to location where coax will be fed into the vehicle . If installing an optional second receiver, run second coax to location where it will enter the vehicle . Secure (both) coax to roof every 12-18 inches (see below) .
7 . Drill 3/4″ hole through the roof and into the cabinet where receiver is stored . Feed coax down through hole . Seal opening with roof-compatible sealant so that it is completely waterproof (inside and outside of the 3/4″ hole) . Repeat for second coax if present .
IMPORTANT! Roof hole(s) for wiring must be sealed
so they are completely waterproof. Sealant must be roof-compatible.
The CE2000 Cable Entry Cover provides a watertight seal where cables penetrate the roof (see the satellite antenna accessories page at kingconnect.com for more information) .

8 . Inside vehicle, connect coax cable(s) to the receiver(s) .
IMPORTANT! You can cut the coax to length but you must terminate the coax with Snap-n-Seal Connectors.
9 . Installation is complete! Go to the OPERATION Section and watch TV!

Page 23

TROUBLESHOOTING

Symptom/Message

Possible Cause

Troubleshooting

“SmartCard Not Inserted” message (021) on startup .

SmartCard is not fully seated in Wally slot .

Your SmartCard is located on the left side of the Wally . Pull out the SmartCard and insert it back into the slot . Make sure the arrow on the SmartCard is facing up and is inserted first into the receiver . If there is not a SmartCard in your receiver please call 1-800-333-DISH .

My remote is not working . Remote is in wrong mode .
Your batteries may need to be replaced .
Your remote is not currently paired with your receiver .

If you think the remote is paired, but in the wrong mode, press the “SAT” button on the left side of the remote .
Check to make sure the batteries are properly inserted in your remote . If “SAT” on the front top of the remote does not light up when you press the SAT button on the left side of the remote, replace the batteries .
To pair your remote, press the “SYS INFO” button on the front of the Wally and then press the “SAT” button on the left side of your remote .

Complete Signal Loss 015A

Obstructions to the DISH Tailgater Pro’s view of the southern sky, such as tree branches, severe rain, etc .

Make sure nothing is blocking the DISH Tailgater Pro’s view of the southern sky, such as tree branches, severe rain, or other obstructions .

Coax cable not connected properly between your Wally and the DISH Tailgater Pro .

Check that the coax cable between your Wally and the DISH Tailgater Pro is connected properly and hand-tightened .

You have selected a local channel but First, verify you have reception by selecting a

are outside of its spot beam area .

nationally broadcast channel (CNN, ESPN, etc .) .

Then call DISH at 1-800-333-DISH to have your locals switched to your current area .

DISH Tailgater Pro has been moved . If DISH Tailgater Pro has been moved, initiate a new scan .

Channel Signal Loss – 004

DISH Tailgater Pro has not tracked to the appropriate orbital slot upon channel change .

There may be an obstruction blocking signal from the newly chosen satellite .
Verify there are no obstructions, or move DISH Tailgater Pro to have a better view of southern sky and initiate a new scan . Once your system has found its satellites, it may take a few minutes to download the electronic program guide and acquire signal before live TV appears .

Page 24

Symptom/Message

Possible Cause

Troubleshooting

All Satellites Not Found – 150 Obstructions to the DISH Tailgater Make sure nothing is blocking the DISH Tailgater Pro’s view of the southern sky, such Pro’s view of the southern sky, such as tree as tree branches, severe rain, etc . branches, severe rain, or other obstructions .

Your physical location may be outside the footprint of the desired orbital slot .

Unplug the power cord of your receiver for 10 seconds and plug it back in . It may take up to 5 minutes for your receiver to power back on .

No Satellites Found – 151

Obstructions to the DISH Tailgater Make sure nothing is blocking the DISH Tailgater Pro’s view of the southern sky, such Pro’s view of the southern sky, such as tree as tree branches, severe rain, etc . branches, severe rain, or other obstructions .

Coax cable not connected properly Check that the coax cable between your receiver

between your receiver and the DISH and the DISH Tailgater Pro is connected properly

Tailgater Pro .

and hand-tightened .

Unplug the power cord of your receiver for 10 seconds and plug it back in . It may take up to 5 minutes for your receiver to power back on .

OTA Channel Signal Lost 739

The signal has been lost for this over-the-air channel . This can be due to relocation or realignment of the antenna .
Possible obstruction of the signal .

Reposition antenna into optimal position to get clearest signal . May need to scan again for OTA channels .
Remove obstruction from signal path .

OTA Tuner Module Not Detected – 978

An over-the-air (OTA) tuner module has been removed .

Reinstall OTA tuner module . When this is complete the Wally will request to be reset . Select YES to reset the Wally .

Local Channels Interrupted – 536

Call DISH at 1-800-333-DISH to have your locals switched to your current area .

Missing Channels .

The electronic program guide may not be set to “My Channels .”
You may not have the orbital slots required to view the missing television programming .

Press the GUIDE button on your remote twice to display the “Favorite Channels” menu . Select “None” or one of your favorite channels list .
Confirm that you subscribe to the missing channel by using dish.com/mychannels .

Low signal strength .

Because of the small size of the

N/A

highly portable DISH Tailgater Pro,

signal strength may not be as strong

as with a fixed home antenna.

Page 25

Symptom/Message

Possible Cause

Unable to Access Feature – Feature not downloadable . 024

Troubleshooting
Keep receiver in standby for 1 hour .

Sporting Event Blackout 744

Blackout patterns are applied based N/A on the physical address on your account . Events outside the area surrounding your physical address may not be available .

Outside of Viewing Area – 120

You are outside of the viewing area Call DISH at 1-800-333-DISH to have your locals

of currently available channels .

switched to your current area .

Page 26

MANUFACTURER’S LIMITED WARRANTY
Every new DISH Tailgater Pro Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by the following limited warranty from the date of original purchase:
· Two-year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty . The customer is responsible for the cost of replacement parts after two years .
· One-year labor warranty: The customer is not responsible for labor costs to repair unit if unit falls under the terms of the warranty . The customer is responsible for all labor costs after one year .
Only KING and certified dealers may perform warranty evaluations and repairs. Depending upon the problem, KING may authorize a dealer to perform the necessary repairs . Any warranty labor outside of that performed at the factory is not covered unless 1) the product has been installed by an authorized dealer/installer or OEM manufacturer and 2) the dealer/installer receives prior authorization to perform the repair .
A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs .
Should any trouble develop during the warranty period, contact KING at 952-345-8147 . You must contact KING before the warranty period expires . The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service . If the customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture .
If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453 . If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge .
When returning product, KING will supply an RMA number (Return Merchandise Authorization) . This number must be clearly written on the box . Failure to clearly write RMA number on box will result in delays in processing claim . Along with product, the customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem .
This warranty does not cover installation and external wiring, or remanufactured units . This warranty does not cover damage caused by the use of an accessory other than a KING accessory designed for the product . This warranty is not transferable from the original owner .
Due to the expanding and changing TV market, KING cannot be held responsible for changes made to satellite services . Software updates to address such issues are not covered under warranty . This warranty also does not apply where:
· The product has been abused, misused, improperly installed or improperly maintained . · The product has been used with an accessory other than a KING accessory designed for the product . · Repairs have been made or attempted by others that are not certified by KING to do such repairs. · Repairs are required because of normal wear and tear . · Alterations have been made to the product . · The product or any associated component has been opened without authorization or disassembled to any degree . · Damage has been caused by power washing . · Circumstances beyond the control of KING cause the product to no longer operate correctly . · Customer is not the original owner .
In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale or use of the product . This disclaimer applies both during and after the term of this warranty .
KING disclaims liability for any implied warranties, including implied warranties of “merchantability” and “fitness for a specific purpose,” after the term of this warranty .
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you . Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you .
Page 27

FCC GUIDELINES
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules . These limits are designed to provide reasonable protection against harmful interference in a residential installation . This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications . However, there is no guarantee that interference will not incur in a particular installation . If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna . · Increase the separation between the equipment and the receiver . · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected . · Consult the dealer or an experienced radio/TV technician for help .
Page 28

To subscribe to programming or for assistance with using the DISH Tailgater Pro, call 1-800-963-DISH (3474).
PN 23227 Rev B © 2019 KING