DISH Tailgater Pro Owner’s Manual
- June 7, 2024
- Dish
Table of Contents
DISH Tailgater Pro
DTP4900 & DTP4950 Owner’s Manual
This manual contains detailed information on your DISH Tailgater Pro.
To start using your DISH Tailgater Pro right away, see the Quick Reference
Guide.
To subscribe to programming or for assistance with using the DISH Tailgater
Pro, call 1-800-963-DISH (3474).
Designed and Manufactured by
PRODUCT REGISTRATION
To provide ongoing technical support and to better facilitate warranty
processing, please register your product at
kingconnect.com/support.
Go here
and click on “Product Registration”
NOTE: This manual shows graphics for a DISH® Wally® receiver . If you have a ViP® model receiver, you can access the DISH® Tailgater® with ViP Receiver Owner’s Manual by going to kingconnect.com/support . Click on “Owners Manuals” and choose the manual for DISH Tailgater with ViP receiver .
TABLE OF CONTENTS
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 IMPORTANT SAFETY
INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . .2 CONTENTS . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . .2 APPLY RUBBER FEET TO ANTENNA UNIT . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .3 ABOUT SIGNAL LOSS . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . .3 ABOUT SATELLITE TV RECEPTION . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 CONNECT
RECEIVER TO TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . .4 CONNECT ANTENNA UNIT TO RECEIVER . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
OPERATION WITH NEW AND UNACTIVATED RECEIVER . . . . . . . . . . . . . . . . .
. . . . . . . . . 6-11 STANDARD OPERATION . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-15 SECOND
RECEIVER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .16 PROPER CARE OF YOUR EQUIPMENT . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 ACCESSORIES .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 18-19 ROOF INSTALLATION . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 20-23 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-26
MANUFACTURER’S LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .27 FCC GUIDELINES . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . .28
All trademarks are the sole property of their respective owners .
Page 1
INTRODUCTION
Thank you for choosing DISH and the premium DISH Tailgater Pro Portable HDTV
System!
You are about to experience the excitement of DISH satellite television
programming and the convenience of the DISH Tailgater Pro portable antenna,
which delivers the very best HD picture and sound quality wherever you go .
NEW AND UNACTIVATED RECEIVERS: First-time use should be at a location with
good phone service, as you will need to call a DISH mobile antenna specialist
to activate your receiver (page 9) .
IMPORTANT SAFETY INSTRUCTIONS
1 . Please read this Owner’s Manual thoroughly before using the DISH Tailgater
Pro . 2 . Keep this Owner’s Manual and the included Quick Reference Guide in a
safe place for future
reference . 3 . Follow all instructions and warnings . Set up and operate the
DISH Tailgater Pro in accordance
with the instructions . 4 . Do not power wash the DISH Tailgater Pro . Do not
submerge the DISH Tailgater Pro or place
in standing water . Hand wash only with mild soap and water . See page 18 for
additional care instructions . 5 . Do not operate near any indoor or outdoor
heat source such as radiators, heat registers, stoves, barbecues, campfires,
or other items that produce heat. 6 . Servicing may be required if the unit
has been dropped or damaged in any way or if the unit does not operate
normally . Call KING Customer Service at
952-345-8147 . 7 . Tighten all of the
coax cable connections only by hand . If you use a wrench, you may over-
tighten the connections and damage your equipment . 8 . To avoid risk of
electric shock, unplug your receiver before connecting/disconnecting the DISH
Tailgater Pro in damp or wet conditions .
CONTENTS
Page 2
NOTE: The DTP4950 includes the Wally receiver and cables .
APPLY RUBBER FEET TO ANTENNA UNIT
IMPORTANT! Do not apply rubber feet if roof-mounting the antenna unit.
ABOUT SIGNAL LOSS OBSTRUCTIONS The DISH Tailgater Pro requires an unobstructed
view of the southern sky for the best signal reception . Be sure to place the
DISH Tailgater Pro in a location free from obstructions such as people, trees,
buildings, vehicles, etc . This will allow for the strongest signal and will
help prevent any interruption to your programming . Point the handle
approximately north to speed up scan time .
DO NOT BLOCK THE DISH TAILGATER PRO’S LINE OF SIGHT TO THE SATELLITES IN THE
SOUTHERN SKY AT ANY TIME! PLACE DISH TAILGATER PRO ON A REASONABLY LEVEL
SURFACE.
IMPORTANT! If you move the antenna unit any time during or after a scan, you
will have to repeat the scan process.
RAIN AND SNOW FADE Though rare, heavy rain, snow, or dense cloud cover can
reduce the satellite signal, which may interrupt your programming . Your
programming should return as conditions improve .
Page 3
ABOUT SATELLITE TV RECEPTION
Satellite television uses satellites in a geostationary orbit over the earth .
This type of orbit enables the satellites to stay aligned over one place on
the surface of the earth and to transmit your television programming to the
DISH Tailgater Pro when pointed at the appropriate satellite .
WALLY RECEIVERS: Your television programming is delivered from up to 3 of 4
satellites located at the 61 .5°, 110°, 119° and 129° west longitudes . You
will choose between two groups of satellites based on where you are in the
country: the 61 .5, 110, 119 trio and the 110, 119, 129 trio . A map to assist
with this choice is included in the operating section of this manual .
The DISH Tailgater Pro will automatically find and switch between satellites
as you change channels to offer you the ideal viewing experience .
CONNECT RECEIVER TO TV
DO NOT PLUG IN OR TURN ON RECEIVER AT THIS TIME.
1 . Connect your DISH HD Solo Receiver (ViP211z, ViP211k, ViP211, 411 or
Wally)* to your TV using the best connection type supported by your TV . (See
your TV owner’s manual for its connection options . Connection type and
location may vary by model .)**
Back of Wally Receiver
HDMI® Cable (High-Definition Connection)
OR
Composite Cables (Standard-Definition Connection)
Go here
- Receiver models compatible with the DISH Tailgater Pro may change . This list may not be complete . Please visit kingconnect.com/support for the most up-to-date receiver information .
and click on “Receiver Compatibility”
** Your receiver may also have standard-definition “TV SET OUT” and “S-VIDEO” ports, and high-definition “COMPONENT” ports to view video. See your receiver’s Owners Manual for more information.
Images shown may vary by receiver model .
Page 4
CONNECT ANTENNA UNIT TO RECEIVER
The DISH Tailgater Pro requires an unobstructed view of the southern sky for
signal reception . Be sure to place the DISH Tailgater Pro in a location free
from obstructions such as trees, buildings, etc . (see page 3) . Point the
handle approximately north to speed up scan time .
HAND-TIGHTEN COAX. OVER-TIGHTENING CAN DAMAGE CONNECTIONS.
1 . Connect one end of the supplied RG-6 coax cable to the MAIN port on the
DISH Tailgater Pro and place in position . It is recommended you use only the
supplied RG-6 coax cable .
2 . Connect other end of the supplied RG-6 coax cable to the SATELLITE IN port
on your receiver .
Back of Wally Receiver
· Do not put the DISH Tailgater Pro where it can be bumped, knocked over or
struck by a person or vehicle. · Do not put the DISH Tailgater Pro near any
heat sources. · Do not route coax cable where it can be tripped on or run over
by a vehicle. · Do not over-tighten coax cable connections. · Do not put sharp
bends or kinks in coax cable.
NOTE: Place the DISH Tailgater Pro on a stable and reasonably level surface
with a clear view of the southern sky .
When placing the DISH Tailgater Pro in position, be sure surface is dry and
free of loose dirt or sand .
3 . Plug your receiver into a 110 volt AC power source .
· The green power light on your receiver should illuminate or begin cycling on
and off .
· Wait for the green light to turn solid . This may take up to two minutes .
· If it does not turn solid, power on your receiver using the front panel
POWER button . (On ViP211z models, this is located behind the door panel .)
4 . Plug in and turn on your TV .
Front of Wally Receiver
In your TV’s input selection menu, choose the input that matches the connection from your receiver . (Example: If using an HDMI cable from your receiver, choose the HDMI input on your TV .) See your TV’s Owners Manual for details .
Page 5
NEW AND UNACTIVATED RECEIVER
OPERATION WITH NEW AND UNACTIVATED RECEIVER
IF YOUR RECEIVER IS NEW AND UNACTIVATED, START HERE. Otherwise go to STANDARD
OPERATION on page 12.
WHILE IN USE, DO NOT BLOCK THE DISH TAILGATER PRO’S LINE-OF-SIGHT TO THE
SATELLITES IN THE SOUTHERN SKY AT ANY TIME!
IMPORTANT! If you move the antenna unit any time during or after the scan, you
will have to
repeat the scan.
NOTE: This manual shows graphics for a DISH Wally receiver . If you have a ViP
model receiver, you can access the DISH Tailgater with ViP Receiver Owner’s
Manual by going to kingconnect.com/support . Click on “Owners Manuals” and
choose the manual for DISH Tailgater with ViP receiver .
1 . After connecting and turning on your equipment as instructed on pages 4-5
the Wally Startup screens will appear (this may take several minutes) .
IMPORTANT! Your TV screen may look different from what is shown in this
manual. Screen information
may vary depending on choices you make during the setup process. For best
results,
follow the on-screen instructions.
Page 6
2 . Follow the on-screen instructions to pair your remote control .
IMPORTANT! If present, pull out the protective battery tab from the battery
compartment on the
back of the remote.
3 . Use the arrow buttons on your remote to highlight “Next” and press Select
.
4 . Follow the on-screen instructions to select your display resolution .
5 . The Mobile Antenna Setup screen will appear .
Install · Pair Remote Control
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Pair Your DISH Remote Control
Press the SAT button to pair your remote control to your receiver. Your timers
and other settings will automatically be restored from your remote.
Status No remote paired. Press the SAT button now
or
MODES
TV
DVD
SAT INPUT
AUX PAGE
MENU
Pair
TV
MUTE
VOLUME
GUIDE
SAT TV AUX
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Note: To avoid pairing the remote with multiple receivers, ensure no other
DISH receivers in the home are on the Pair Remote Control step or in
Diagnostics.
KC944
Install · Pair Remote Control
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Pair Your DISH Remote Control
Status Remote successfully paired
Text to Speech
Now that you’ve paired your remote successfully, let us know whether you would
like text to speech turned on. If so, select Continue with Text to Speech
below.
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Next step begins automatically in 30 seconds.
Continue with Text to Speech
Next
KC945
Install · Pair Remote Control
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Pair Your DISH Remote Control
Testing Display Settings
756
Status Remote successfully paired
Display set to: 720p
Text to Speech
Please select Keep to save this display setting.
Now that you’ve paired your remote successfully, let us know whKeetehper you wouRldevleikrte text to speech turned on. If so, select Continue with Text to Speech below.
Reverting to previous settings in 6 seconds
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Next step begins automatically in 30 seconds.
Continue with Text to Speech
Next
KC946
Install · Test Installation
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Mobile Antenna Setup
Please ensure your antenna is placed on a stable surface with a clear view of
the southern sky. If applicable, point the handle towards the north.
Once you have completed the selections below, please select Scan.
State:
Select State
?
Mode:
Select mode type
?
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Scan
KC1110
Page 7
NEW AND UNACTIVATED RECEIVER
NEW AND UNACTIVATED RECEIVER
6 . Use the arrow buttons on your remote to highlight the state menu . Press
Select on your remote to open the state menu .
Use the arrow buttons on your remote to highlight the state you are currently
in .
Press Select on your remote . (State selection will be saved .)
NOTE FOR STEP 7:
The 110, 119, 129 trio will work for most of the country .
The antenna unit may have trouble locking onto the 129 when in the
northeastern United States (you can use the Test Installation Screen after a
scan to check this) .
If the antenna unit does not lock onto the 129, choose the 61 .5, 110, 119
trio .
Any programming from the 129 will not be available when using the 61 .5, 110,
119 trio .
Install · Test Installation
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Mobile Antenna Setup
Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north.
Once you have completed the selections below, please select Scan. Select State
State:
MAilnanbeasmoata
?
Mode:
Alaska Select mode type
?
Arizona
Arkansas
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Scan
KC1094
7 . Use the arrow buttons on your remote to highlight the mode menu . Press
Select on your remote to open the mode menu .
Use the arrow buttons on your remote to highlight the mode you wish to select
.
Press Select on your remote .
Page 8
Install · Test Installation
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Mobile Antenna Setup
Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north.
Once you have completed the selections below, please select Scan.
State: Mode:
M innesota
?
SSeelleecctt mmooddee ttyyppee
?
WA 1 TV(110, 119, 129)
WA 1 TV(61.5, 110, 119)
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Scan
KC1093
8 . Use the arrow buttons to highlight “Scan” and press Select .
This screen will appear while the antenna scans for satellites .
The satellite signals are being acquired . When complete, the system will
proceed to the next step automatically .
9 . You are now ready to activate your receiver . Call a DISH mobile antenna
specialist to activate your receiver .
1-800-963-DISH (3474)
Install · Test Installation
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Mobile Antenna Setup
Please ensure your antenna is placed on a stable surface with a clear view of the southern sky. If applicable, point the handle towards the north.
Once you have completed the selections below, please select Scan.
State:
M innesota
?
Mode:
WA 1 TV(110, 119, 129)
?
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Scan
KC1111
Install · Test Installation
Pair Remote Control
Testing Installation
Test Installation Activate Receiver
Please wait while satellite signals are acquired. When complete, the system will Check SwpitrcohceSetdattoutshPernoegxrtestsesp automatically.
Download Software
Do not move or disturb your mobile Please waitawnhteilnenyaoudrusriwnigtcthheinisntsatlalalltaiotinonispcrhoecceksesd. .
Summary
Acquiring satellite signals
Stop 4 minutes remaining
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Satellite 110 Tuner 1
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Retest Installation Turn Alternate On 058 Select Turn Alternate On
if you live outside of the continental U.S.
KC951
Install · Test Installation
Pair Remote Control Test Installation Activate Receiver Download Software
Summary
Please keep your remote control in the vicinity of your receiver throughout
the installation process.
Testing Installation
Please wait while satellite signals are acquired. When complete, the system
will proceed to the next step automatically. Do not move or disturb your
mobile antenna during the installation process.
Acquiring satellite signals
4 minutes remaining
Satellite 110 119 129 Tuner 1
Conn
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX
Retest Installation Turn Alternate On Select Turn Alternate On
if you live outside of the continental U.S.
KC952
Install · Activate Receiver
Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance. Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Activate your Receiver
Activation Status
Waiting for activation signal…
To activate your receiver, please call 1-800-333-DISH (3474).
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Receiver ID XXXXXXXXXX-XX Smart Card ID XXXXXXXXXX-XX Satellites 110,119,129,Conn
Software version U418
Switch
Mobile
KC953
Page 9
NEW AND UNACTIVATED RECEIVER
NEW AND UNACTIVATED RECEIVER
After calling to activate your receiver, a software download will begin .
Do not disturb or unplug your receiver during this process!
Install · Test Installation
Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance. Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Downloading Wally software.
Please do not disturb or unplug your DISH receiver during the download. This
step should take no longer than 20 minutes to complete.
When complete, the receiver will reboot automatically.
Waiting to download…
Checking for available downloads.
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Please remain on the line if you are in the process of activating your receiver.
KC954
10 . When the download is complete, the installation summary will appear .
Use the arrow buttons on your remote to highlight “Activate Receiver” and
press Select .
Install · Summary
Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX
! Internet Connectivity
Internet:
Not Connected
Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more.
Get Connected
TV Settings
Resolution: 480p
! Remote Control Settings
Paired TV:
Not Set
Receiver Activation
Status:
Not Activated
Set Resolution Set up your remote to control your TV. Pair to your TV
Activate Receiver
Press the SYS INFO button on the front of your receiver for more information.
Watch TV
KC955
The receiver activates .
This may take a while . PLEASE BE PATIENT .
Install · Activate Receiver
Call 1-800-333-DISH (3474) Receiver ID XXXXXXXXXX-XX for assistance Smart Card ID XXXXXXXXXX-XX
Pair Remote Control Test Installation Activate Receiver Download Software Summary
Activate your Receiver
Activation Status
Activating….
To activate your receiver, please call 1-800-333-DISH (3474).
Receiver ID XXXXXXXXXX-XX
Software version U418
Smart Card ID XXXXXXXXXX-XX
Switch
Mobile
Please keep your remote control in the vicinity of your receiver throughout the installation process.
Satellites 110,119,129,Conn
KC956
The installation summary screen confirms receiver activation.
Page 10
Install · Summary
Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX
! Internet Connectivity
Internet:
Not Connected
Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more.
Get Connected
TV Settings
Resolution: 480p
! Remote Control Settings
Paired TV:
Not Set
Receiver Activation
Status:
Activated
Set Resolution Set up your remote to control your TV. Pair to your TV
Activate Receiver
Press the SYS INFO button on the front of your receiver for more information.
Watch TV
KC957
NEW AND UNACTIVATED RECEIVER
11 . Use the arrow buttons on your remote to highlight “Watch TV” and press
Select .
The receiver will acquire signal .
Install · Summary
Software Version U418 Receiver ID XXXXXXXXXX-XX Call 1-800-333-DISH (3474) for assistance. Smart Card ID XXXXXXXXXX-XX
! Internet Connectivity
Internet:
Not Connected
Use your internet connection to access free and paid on-demand titles, get proactive customer support, and more.
Get Connected
TV Settings
Resolution: 480p
! Remote Control Settings
Paired TV:
Not Set
Receiver Activation
Status:
Activated
Set Resolution Set up your remote to control your TV. Pair to your TV
Activate Receiver
Press the SYS INFO button on the front of your receiver for more information.
Watch TV
KC958
Acquiring Signal
535
This should take no more than 5 minutes to complete…
KC959
12 . Watch TV!
NOTE: Your Wally should have downloaded its program guide already . Check and
make sure the full guide is available . If it is not, you will need to reset
the Wally for it to download the full guide . If there is a software update
available for your Wally, it will automatically download when you put your
Wally in standby mode .
You can now use STANDARD OPERATION on page 12.
Page 11
STANDARD OPERATION
STANDARD OPERATION
IF YOUR RECEIVER IS NEW AND UNACTIVATED, MAKE SURE TO DO THE FIRST-TIME SETUP
PROCEDURE ON PAGES 6-11 FIRST.
WHILE IN USE, DO NOT BLOCK THE DISH TAILGATER PRO’S LINE-OF-SIGHT TO THE
SATELLITES IN THE SOUTHERN SKY AT ANY TIME!
IMPORTANT! If you move the antenna unit any time during or after the scan, you
will have to
repeat the scan.
NOTE: This manual shows graphics for a DISH Wally receiver . If you have a ViP
model receiver, you can access the DISH Tailgater with ViP Receiver Owner’s
Manual by going to kingconnect.com/support . Click on “Owners Manuals” and
choose the manual for DISH Tailgater with ViP receiver .
1 . After connecting and turning on your equipment as instructed on pages 4-5,
the Wally Startup screens will appear (this may take several minutes) . NOTE:
If the Wally Standby screen appears, press any button on your remote to
continue .
IMPORTANT! Your TV screen may look different from what is shown in this
manual. Screen information may vary depending on choices you make.
For best results, follow the on-screen instructions.
Page 12
2 . After the Wally starts up, the Mobile Antenna Setup screen will appear .
NOTE FOR STEP 3: The 110, 119, 129 trio will work for most of the country .
The antenna unit may have trouble locking onto the 129 when in the
northeastern United States (you can use the Test Installation Screen after a
scan to check this) . If the antenna unit does not lock onto the 129, choose
the 61 .5, 110, 119 trio . Any programming from the 129 will not be available
when using the 61 .5, 110, 119 trio .
3 . Use the arrow buttons on your remote to highlight the mode menu . Press
Select on your remote to open the mode menu . Use the arrow buttons on your
remote to highlight the mode you wish to select . Press Select on your remote
.
Page 13
STANDARD OPERATION
STANDARD OPERATION
4 . Use the arrow buttons on your remote to highlight the state menu . Press
Select on your remote to open the state menu . Use the arrow buttons on your
remote to highlight the state you are currently in . Press Select on your
remote . (State selection will be saved .)
5 . Use the arrow buttons on your remote to highlight “Scan .” Press Select on
your remote .
The scan will begin and may take up to several minutes to complete . This
screen will appear during the scan .
When the scan is complete, the Acquiring Signal screen will appear .
Page 14
STANDARD OPERATION
After your receiver has acquired the signal, the program guide will download .
This may take up to 10 minutes to complete (potentially longer if an external
hard drive is connected) .
6 . When the guide has downloaded, live TV will appear . Enjoy!
OPERATING NOTES: If you move the DISH Tailgater Pro while in use, or get a
screen indicating complete signal loss, you will have to perform a new scan to
restore programming by going to the Mobile Antenna Setup screen as follows:
Press the HOME button to return to the home page . Choose “Settings” and then
“Diagnostics .” Choose “Dish 3” and then “Test Installation 5 .” This will
take you back to the Mobile Antenna Setup screen . Initiate a new scan . When
in the northeastern United States, television programming from the 129
satellite may not be available (see page 13) . If your system is inactive for
an extended period of time, you may have to call DISH Customer Service at
1-800-333-DISH (3474) to reauthorize your receiver .
If your receiver has not been used for a while the 013 error message may
appear. Call 1-800-333-DISH (3474) and follow the prompts to reauthorize your
receiver. Note that if channel 101 appears, scroll channel up or down to make
sure 013 error message does not appear. You can view your programming when
your receiver has been authorized and the guide has finished downloading.
Page 15
SECOND RECEIVER OPERATION
IMPORTANT! If your second receiver is new and unactivated, you must first connect it to the MAIN port and do an initial setup as described in the New and Unactivated Receiver Section starting on page 6.
INITIAL SETUP FOR SECOND RECEIVER
1 . Make sure your second receiver has been properly set up and activated (while connected to the MAIN port) as described in the New and Unactivated Receiver Section (page 6) .
2 . Connect your properly activated main receiver to the MAIN port . Run a
scan to lock onto the satellites .
3 . Connect the second receiver to the AUX port .
Antenna must be locked on with main receiver
connected to MAIN port.
4 . Run a check switch test on second receiver . When test is complete, save the results .
DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER
5 . After completing the check switch test, reset the second receiver by
pressing the POWER button on the front panel for 10 seconds . The receiver
will reboot and go into sleep mode (green light on front panel will be off) .
Press Select to wake it up .
The receiver will then download the program guide to show only the channels
available on the current satellite as determined by the channel selected on
the main receiver . Downloading the new program guide can take up to five
minutes to complete.
The channels available on the second receiver are determined by the
channel/satellite selected on the main receiver . For example, if you select a
channel on the main receiver that is broadcast from the 119 satellite, then
the second receiver will be able to view any channel broadcast from the 119
satellite .
If you switch channels on the main receiver to one that is broadcast from a
different satellite, (for example, your channel was broadcast from satellite
119 but your new channel is broadcast from the 110), the antenna will
automatically switch to the 110 satellite and programming will be lost on the
second receiver until you either:
· Select a channel on the main receiver that is broadcast from the previous
satellite (satellite 119 in this example) .
(or)
· Reset the second receiver by running another check switch test to download
the program guide for the newly selected satellite (satellite 110 in this
example) .
NOTE: If you choose a channel on the main TV that causes the antenna to switch
satellites, you may have to run a check switch on the second receiver .
Page 16
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PROPER CARE OF YOUR EQUIPMENT
1 . Always handle the DISH Tailgater Pro carefully . Do not drop the DISH
Tailgater Pro . Avoid excessive shock or vibration to the DISH Tailgater Pro .
2 . Use caution when carrying the DISH Tailgater Pro . Always carry the DISH
Tailgater Pro by the handle . 3 . Do not remove the cover of the DISH
Tailgater Pro without authorization . Doing so will void the Limited Warranty
. 4 . Do not stack the DISH Tailgater Pro on top of or below other electronic
devices as this can cause heat build-up or
block the satellite signal from reaching the DISH Tailgater Pro . 5 . Never
power wash the DISH Tailgater Pro . Keep the enclosure clean from dirt, bugs,
and other debris by hand
washing with mild soap and water . 6 . Do not coat or paint the DISH Tailgater
Pro with any substance .
The DISH Tailgater Pro has been designed to be maintenance and trouble free .
If not using the DISH Tailgater Pro for long periods of time, it is
recommended that you set up the system on a quarterly basis (every three
months) to keep all moving parts of the DISH Tailgater Pro in good working
order .
If you have any comments or questions, please contact KING Customer Service at
952-345-8147, or by email at
help@kingconnect .com .
SECURITY
The DISH Tailgater Pro can be secured to an object by looping a cable thru the
handle .
NOTE: The optional KING AL1000 Alarm is also available (see next page) .
Cable sold separately .
ACCESSORIES (Sold separately – see the satellite antenna accessories page at kingconnect.com)
TR1000
Tripod Mount
Allows you to position your DISH Tailgater Pro almost anywhere for best line
of sight to satellite . Keeps
antenna off the ground away from
moisture .
DISH Tailgater Pro not included .
CB1000
Carry Bag
DISH Tailgater Pro fits securely inside.
Features include zippered cover, foam padding, carry handles
and pockets for cables, receiver and
remote .
DISH Tailgater Pro not included .
Page 18
ACCESSORIES (Sold separately – see the satellite antenna accessories page at kingconnect.com)
AL1000
Alarm
MB500
Mounting Bracket
The KING AL1000 Alarm goes in-line between your powered receiver and the DISH
Tailgater Pro . It will sound an alarm if the coax is disconnected from the
DISH Tailgater Pro .
(Not for use when a second TV and receiver are connected to AUX port .) DISH
Tailgater Pro not included .
MB600
Removable Mounting Feet
The MB600 removable mounting feet allow semipermanent mounting of your DISH
Tailgater Pro on your vehicle roof .
DISH Tailgater Pro not included .
MB700
Quick Release Roof-Mount Kit
Allows you to easily use your DISH Tailgater Pro as either a roof-mounted
or portable antenna .
DISH Tailgater Pro not included .
Allows hanging of antenna unit on vehicle window or included hanger bracket .
For stationary use only .
Vehicle must not be in motion while antenna unit is on window or hanger
bracket .
DISH Tailgater Pro not included .
MB160
Mounting Bracket
The DISH Tailgater Pro is not compatible with the MB100 Mounting Bracket . Use
of the MB100 will void warranty . The use of any unauthorized mounting bracket
will void warranty .
DISH Tailgater Pro not included .
Page 19
ROOF INSTALLATION
1 . Make sure you have the following tools and materials before starting .
Optional Installation Accessories (see page 19)
MB600 Mounting Feet: Allows you to semipermanently mount the antenna unit .
MB700 Roof-Mount Kit: Allows you to easily use the DISH Tailgater Pro as
either
a roof-mounted or portable antenna .
NOTE: Many RVs are prewired with RG-6 coax cable for satellite antennas .
Contact the manufacturer of your RV or your local dealer to verify where this
cable is located . If prewired, run the existing coax cable from the prewired
location in the roof to the antenna unit . When choosing the antenna unit
location, make sure the prewiring will reach the antenna unit .
ANTENNA UNIT LOCATION (see illustration on next page)
2 . Select an area on the roof for the antenna unit and the location where the
wiring will enter the vehicle through the roof to the satellite receiver
inside using the following criteria: · A shorter distance between the antenna
unit and the satellite receiver is most desirable . · Make sure you have
enough room to mount the antenna unit . · The antenna unit should be mounted
on the center line of the vehicle, and not tilted more than 2 degrees in any
direction . · There must be no “line of sight” obstructions . Air conditioning
units, other antennas, and storage areas that are too close to the antenna
unit may prevent the satellite signal from reaching the antenna unit . · Mount
the antenna unit with the handle to rear of the vehicle .
Page 20
ANTENNA UNIT LOCATION
HEIGHT OF OBSTRUCTION
10″ 11″ 12″ 13″ 14″ 15″ 16″
APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT
8″ 10″ 12″ 14″ 16″ 18″ 20″
Page 21
The installer is responsible for determining the most appropriate fasteners to
secure the antenna unit to the roof . Depending on the roof material,
fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and
T anchors may be used, and should always be used in combination with a roof-
compatible sealant . IMPORTANT! The installer is responsible for
weatherproofing all holes (except drain holes) with sealant.
3 . If the rubber feet have been installed, remove them from the bottom of the
unit . DO NOT INSTALL UNIT ON ROOF WITH RUBBER FEET IN PLACE.
4 . Apply roof-compatible sealant to roof around entire area where fasteners
will penetrate the roof . Mount the antenna unit using the (4) mounting holes
. After mounting unit, seal fastener heads with roof-compatible sealant .
There are two coax ports on the back of the antenna unit . The one labeled
“MAIN” MUST be connected to the main receiver in vehicle . The one labeled
“AUX” can be used for an additional receiver if desired .
5 . Connect one end of 50 foot coax cable to the MAIN port and tighten
connection (see below) . DO NOT OVER-TIGHTEN . If using a second receiver,
connect end of second coax (sold separately) to the AUX port . Tighten
connection . DO NOT OVER-TIGHTEN.
IMPORTANT! Coax connections should be snug.
DO NOT OVER-TIGHTEN!
Page 22
6 . Run coax from the antenna unit to the roof edge, then along edge to
location where coax will be fed into the vehicle . If installing an optional
second receiver, run second coax to location where it will enter the vehicle .
Secure (both) coax to roof every 12-18 inches (see below) .
7 . Drill 3/4″ hole through the roof and into the cabinet where receiver is
stored . Feed coax down through hole . Seal opening with roof-compatible
sealant so that it is completely waterproof (inside and outside of the 3/4″
hole) . Repeat for second coax if present .
IMPORTANT! Roof hole(s) for wiring must be sealed
so they are completely waterproof. Sealant must be roof-compatible.
The CE2000 Cable Entry Cover provides a watertight seal where cables penetrate
the roof (see the satellite antenna accessories page at kingconnect.com for
more information) .
8 . Inside vehicle, connect coax cable(s) to the receiver(s) .
IMPORTANT! You can cut the coax to length but you must terminate the coax with
Snap-n-Seal Connectors.
9 . Installation is complete! Go to the OPERATION Section and watch TV!
Page 23
TROUBLESHOOTING
Symptom/Message
Possible Cause
Troubleshooting
“SmartCard Not Inserted” message (021) on startup .
SmartCard is not fully seated in Wally slot .
Your SmartCard is located on the left side of the Wally . Pull out the SmartCard and insert it back into the slot . Make sure the arrow on the SmartCard is facing up and is inserted first into the receiver . If there is not a SmartCard in your receiver please call 1-800-333-DISH .
My remote is not working . Remote is in wrong mode .
Your batteries may need to be replaced .
Your remote is not currently paired with your receiver .
If you think the remote is paired, but in the wrong mode, press the “SAT”
button on the left side of the remote .
Check to make sure the batteries are properly inserted in your remote . If
“SAT” on the front top of the remote does not light up when you press the SAT
button on the left side of the remote, replace the batteries .
To pair your remote, press the “SYS INFO” button on the front of the Wally and
then press the “SAT” button on the left side of your remote .
Complete Signal Loss 015A
Obstructions to the DISH Tailgater Pro’s view of the southern sky, such as tree branches, severe rain, etc .
Make sure nothing is blocking the DISH Tailgater Pro’s view of the southern sky, such as tree branches, severe rain, or other obstructions .
Coax cable not connected properly between your Wally and the DISH Tailgater Pro .
Check that the coax cable between your Wally and the DISH Tailgater Pro is connected properly and hand-tightened .
You have selected a local channel but First, verify you have reception by selecting a
are outside of its spot beam area .
nationally broadcast channel (CNN, ESPN, etc .) .
Then call DISH at 1-800-333-DISH to have your locals switched to your current area .
DISH Tailgater Pro has been moved . If DISH Tailgater Pro has been moved, initiate a new scan .
Channel Signal Loss – 004
DISH Tailgater Pro has not tracked to the appropriate orbital slot upon channel change .
There may be an obstruction blocking signal from the newly chosen satellite .
Verify there are no obstructions, or move DISH Tailgater Pro to have a better
view of southern sky and initiate a new scan . Once your system has found its
satellites, it may take a few minutes to download the electronic program guide
and acquire signal before live TV appears .
Page 24
Symptom/Message
Possible Cause
Troubleshooting
All Satellites Not Found – 150 Obstructions to the DISH Tailgater Make sure nothing is blocking the DISH Tailgater Pro’s view of the southern sky, such Pro’s view of the southern sky, such as tree as tree branches, severe rain, etc . branches, severe rain, or other obstructions .
Your physical location may be outside the footprint of the desired orbital slot .
Unplug the power cord of your receiver for 10 seconds and plug it back in . It may take up to 5 minutes for your receiver to power back on .
No Satellites Found – 151
Obstructions to the DISH Tailgater Make sure nothing is blocking the DISH Tailgater Pro’s view of the southern sky, such Pro’s view of the southern sky, such as tree as tree branches, severe rain, etc . branches, severe rain, or other obstructions .
Coax cable not connected properly Check that the coax cable between your receiver
between your receiver and the DISH and the DISH Tailgater Pro is connected properly
Tailgater Pro .
and hand-tightened .
Unplug the power cord of your receiver for 10 seconds and plug it back in . It may take up to 5 minutes for your receiver to power back on .
OTA Channel Signal Lost 739
The signal has been lost for this over-the-air channel . This can be due to
relocation or realignment of the antenna .
Possible obstruction of the signal .
Reposition antenna into optimal position to get clearest signal . May need to
scan again for OTA channels .
Remove obstruction from signal path .
OTA Tuner Module Not Detected – 978
An over-the-air (OTA) tuner module has been removed .
Reinstall OTA tuner module . When this is complete the Wally will request to be reset . Select YES to reset the Wally .
Local Channels Interrupted – 536
Call DISH at 1-800-333-DISH to have your locals switched to your current area .
Missing Channels .
The electronic program guide may not be set to “My Channels .”
You may not have the orbital slots required to view the missing television
programming .
Press the GUIDE button on your remote twice to display the “Favorite Channels”
menu . Select “None” or one of your favorite channels list .
Confirm that you subscribe to the missing channel by using dish.com/mychannels
.
Low signal strength .
Because of the small size of the
N/A
highly portable DISH Tailgater Pro,
signal strength may not be as strong
as with a fixed home antenna.
Page 25
Symptom/Message
Possible Cause
Unable to Access Feature – Feature not downloadable . 024
Troubleshooting
Keep receiver in standby for 1 hour .
Sporting Event Blackout 744
Blackout patterns are applied based N/A on the physical address on your account . Events outside the area surrounding your physical address may not be available .
Outside of Viewing Area – 120
You are outside of the viewing area Call DISH at 1-800-333-DISH to have your locals
of currently available channels .
switched to your current area .
Page 26
MANUFACTURER’S LIMITED WARRANTY
Every new DISH Tailgater Pro Satellite System is thoroughly inspected and
tested before leaving the factory, and is covered by the following limited
warranty from the date of original purchase:
· Two-year parts warranty: The customer is not responsible for the cost of
replacement parts if the original part is determined to be defective under the
terms of the warranty . The customer is responsible for the cost of
replacement parts after two years .
· One-year labor warranty: The customer is not responsible for labor costs to
repair unit if unit falls under the terms of the warranty . The customer is
responsible for all labor costs after one year .
Only KING and certified dealers may perform warranty evaluations and repairs.
Depending upon the problem, KING may authorize a dealer to perform the
necessary repairs . Any warranty labor outside of that performed at the
factory is not covered unless 1) the product has been installed by an
authorized dealer/installer or OEM manufacturer and 2) the dealer/installer
receives prior authorization to perform the repair .
A certified dealer must not perform any repair without first contacting KING
for a Service Order Number. KING will advise the dealer on how to proceed with
any repairs .
Should any trouble develop during the warranty period, contact KING at
952-345-8147 . You must contact KING
before the warranty period expires . The customer must supply proof of
purchase (such as a dated sales receipt) when requesting warranty service . If
the customer cannot supply proof of purchase, warranty period shall start 30
days after date of manufacture .
If it is determined that the unit needs to be returned to KING, customer must
return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue
South, Bloomington, MN 55438-2453 . If inspection shows the trouble is caused
by defective workmanship or material, KING will repair (or at its option,
replace) without charge .
When returning product, KING will supply an RMA number (Return Merchandise
Authorization) . This number must be clearly written on the box . Failure to
clearly write RMA number on box will result in delays in processing claim .
Along with product, the customer should include in the box: his/her name,
address, daytime phone number, proof of purchase and description of the
problem .
This warranty does not cover installation and external wiring, or
remanufactured units . This warranty does not cover damage caused by the use
of an accessory other than a KING accessory designed for the product . This
warranty is not transferable from the original owner .
Due to the expanding and changing TV market, KING cannot be held responsible
for changes made to satellite services . Software updates to address such
issues are not covered under warranty . This warranty also does not apply
where:
· The product has been abused, misused, improperly installed or improperly
maintained . · The product has been used with an accessory other than a KING
accessory designed for the product . · Repairs have been made or attempted by
others that are not certified by KING to do such repairs. · Repairs are
required because of normal wear and tear . · Alterations have been made to the
product . · The product or any associated component has been opened without
authorization or disassembled to any degree . · Damage has been caused by
power washing . · Circumstances beyond the control of KING cause the product
to no longer operate correctly . · Customer is not the original owner .
In no event shall KING be liable for any indirect, incidental, or
consequential damages from the sale or use of the product . This disclaimer
applies both during and after the term of this warranty .
KING disclaims liability for any implied warranties, including implied
warranties of “merchantability” and “fitness for a specific purpose,” after
the term of this warranty .
This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you . Some states do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to
you .
Page 27
FCC GUIDELINES
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules . These limits are
designed to provide reasonable protection against harmful interference in a
residential installation . This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications .
However, there is no guarantee that interference will not incur in a
particular installation . If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
· Reorient or relocate the receiving antenna . · Increase the separation
between the equipment and the receiver . · Connect the equipment into an
outlet on a circuit different from that to which the receiver is connected . ·
Consult the dealer or an experienced radio/TV technician for help .
Page 28
To subscribe to programming or for assistance with using the DISH Tailgater
Pro, call 1-800-963-DISH (3474).
PN 23227 Rev B © 2019 KING
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>