Panasonic OLED TV Instruction Manual

OLED TV

Operating Instructions OLED TV
Model No.
TX-55FZ802B TX-65FZ802B

English

(image: TX-65FZ802B)
For more detailed instructions, please refer to [eHELP] (Built-in Operating Instructions). How to use [eHELP] (p. 21)

Thank you for purchasing this Panasonic product. Please read these instructions carefully before operating this product and retain them for future reference. Please carefully read the “Safety Precautions” of this manual before use. The images shown in this manual are for illustrative purposes only.
M0418-0

TQB0E2808U
English

Contents
Be Sure to Read
Important Notice··················································· 4 Safety Precautions ··············································· 5
Accessories ························································ 9 Installing the TV ··················································· 9 Installing the wall-hanging bracket ··························11 Connections ·······················································11 Identifying Controls ··············································18 First time Auto Setup············································20 Watching TV·······················································21 How to Use eHELP··············································21 FAQs ································································23 Maintenance ······················································24 Specifications ·····················································25
2 English

“PlayReady” is a trademark registered by Microsoft. Please be aware of the following. (a) This product contains technology subject to certain intellectual property rights of Microsoft. Use or distribution of this technology outside of this product is prohibited without the appropriate license(s) from Microsoft. (b) Content owners use Microsoft PlayReadyTM content access technology to protect their intellectual property, including copyrighted content. This device uses PlayReady technology to access PlayReady-protected content and/or WMDRM-protected content. If the device fails to properly enforce restrictions on content usage, content owners may require Microsoft to revoke the device’s ability to consume PlayReady- protected content. Revocation should not affect unprotected content or content protected by other content access technologies. Content owners may require you to upgrade PlayReady to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade.
DLNA®, the DLNA Logo and DLNA CERTIFIEDTM are trademarks, service marks, or certification marks of the Digital Living Network Alliance.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
HDAVI ControlTM is a trademark of Panasonic Corporation.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
Speech Powered by Dragon 2002-2018 Nuance Communications, Inc. All rights reserved.
SDXC Logo is a trademark of SD-3C, LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners.
“AVCHD” and “AVCHD Progressive” are trademarks of Panasonic Corporation and Sony Corporation.
DVB and the DVB logos are trademarks of the DVB Project.

x.v.ColourTM is a trademark.
“freesat” is a registered trademark and the “freesat” logo is a trademark of Freesat (UK) Ltd.
For information about the trademarks, refer to [eHELP] (Search by Purpose > Read first > Before use > Licence).
The illustration for TX-65FZ802B is used in this manual unless otherwise mentioned. Illustrations shown may be different depending on the model.

English 3

Important Notice
Do not display any still part of the image for a long period
In such cases the still part of the image remains dimly on the screen (“image retention”). This is not considered a malfunction and is not covered by the warranty. Typical still image parts:
· Still images shown continuously on the same area (ex. channel number, channel logo, other logos or title image, etc.)
· Still or moving pictures viewed in 4:3 or 14:9 aspect ratio, etc.
· Video games
To avoid image retention, the screen saver may be activated (OLED logo moves) or the on-screen message may move after a few minutes if no signals are sent or no operations are performed.
To avoid image retention, the screen may become dim when the motionless image is displayed. This is not a malfunction. The brightness of the screen returns to the previous level when the active image is displayed.
Be sure to turn the TV off with the remote control to perform the panel maintenance. During the panel maintenance, LED turns to orange. (p. 19) The maintenance works as necessary.
Set aspect ratio to [4:3 full] for 4:3 image. For details, refer to [eHELP] (Search by Purpose > Watching > For best picture).
For more information “Panel maintenance” (p. 19)
Notice for DVB / Data broadcasting / IPTV functions
This TV is designed to meet the standards (as of August, 2017) of digital services. Not all the features are available depending on the
country, area, broadcaster, service provider and network environment. Compatibility with future services is not guaranteed.
Internet apps are provided by their respective service providers, and may be changed, interrupted, or discontinued at any time. Panasonic assumes no responsibility and makes no warranty for the availability or the continuity of the services.
Panasonic does not guarantee operation and performance of peripheral devices made by other manufacturers; and we disclaim any liability or damage arising from operation and/or performance from usage of such other maker’s peripheral devices.

Handling of customer information
When using Internet connecting function of this TV, after agreeing to Panasonic`s terms of service / privacy policy (hereinafter referred to as terms and conditions etc.), Customer Information on the use of this unit may be collected and used according to terms and conditions etc.
For details of terms of service / privacy policy, refer to [eHELP] (Search by Purpose > Network > Network settings > Terms of Service and Settings)
Customer’s personal information may be recorded on this TV by broadcasting organization or application provider. Before repairing, transferring or discarding this TV, erase all the information recorded on this TV according to the following procedure.
[eHELP] (Search by Purpose > Functions > Shipping Condition)
Customer Information may be collected by provider via application provided by third parties on this TV or website. Please confirm the terms and conditions etc. of provider in advance.
· Panasonic will not be held responsible for collecting or using customer Information via application provided by third party on this TV or website.
· When entering your credit card number, name, etc., pay special attention to the trustworthiness of the provider.
· Registered information may be registered in the server etc. of provider. Before repairing, transferring or discarding this TV, be sure to erase the information according to the terms and conditions etc. of provider.
The recording and playback of content on this or any other device may require permission from the owner of the copyright or other such rights in that content. Panasonic has no authority to and does not grant you that permission and explicitly disclaims any right, ability or intention to obtain such permission on your behalf. It is your responsibility to ensure that your use of this or any other device complies with applicable copyright legislation in your country. Please refer to that legislation for more information on the relevant laws and regulations involved or contact the owner of the rights in the content you wish to record or playback.
This product is licensed under the AVC patent portfolio license for the personal and non-commercial use of a consumer to (i) encode video in compliance with the AVC Standard (“AVC Video”) and/or (ii) decode AVC Video that was encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a video provider licensed to provide AVC Video. No license is granted or shall be implied for any other use.
Additional information may be obtained from MPEG LA, LLC.
See http://www.mpegla.com.

4 English

This mark indicates the product operates on AC voltage.
This mark indicates a Class II or double insulated electrical appliance wherein the product does not require a safety connection to electrical earth (ground). Transport only in upright position.

Safety Precautions
To help avoid risk of electrical shock, fire, damage or injury, please follow the warnings and cautions below:
Mains plug and lead
Warning
If you detect anything unusual, immediately switch off the mains supply switch and remove the mains plug.

IMPORTANT: THE MOULDED MAINS PLUG
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.

This TV is supplied with a moulded 3-pin mains plug for your safety and convenience.

A 10 amp fuse is fitted in this mains plug. Shall the fuse need to be replaced, please ensure that the replacement fuse has a 10 amp rating and that it is approved by ASTA or BSI to BS1362.

Check for the ASTA mark the fuse body.

or the BSI mark on

If the mains plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced.

If you lose the fuse cover, the mains plug must not be used until a replacement cover is obtained.

A replacement fuse cover may be purchased from your local dealer. Do not cut off the mains plug.

Do not use any other type of mains lead except the one supplied with this TV.

The supplied mains lead and moulded plug are designed to be used with this TV to avoid interference and for your safety.

If the mains socket in your home is not suitable, get it changed by a qualified electrician.

If the plug or mains lead becomes damaged, purchase a replacement from an authorised dealer.

How to replace the fuse:

Example 1

For plug type shown in example 1

Lift out the removable fuse cover with a screwdriver and replace the fuse, then refit it securely into the mains plug. For plug type shown in example 2
Lift open the fuse cover in the mains plug with a screwdriver and replace the fuse, then press the fuse cover down securely.

Example 2

English 5

This TV is designed to operate on AC 220-240 V, 50 / 60 Hz.
Insert the mains plug fully into the mains socket. To turn Off the apparatus completely, you must pull
the mains plug out of the mains socket.
Consequently, the mains plug should be easily accessible at all times. Disconnect the mains plug when cleaning the TV. Do not touch the mains plug with wet hands.
Do not damage the mains lead. · Do not place a heavy object on the lead.
· Do not place the lead near a high temperature object.
· Do not pull on the lead. Hold onto the mains plug body when disconnecting the plug.
· Do not move the TV with the lead plugged into a mains socket.
· Do not twist the lead, bend it excessively or stretch it.
· Do not use a damaged mains plug or mains socket.
· Ensure the TV does not crush the mains lead.
Take care
Warning Do not remove covers and never
modify the TV yourself as live parts are accessible and risk of electric shock when they are removed. There are no user serviceable parts inside. Do not expose the TV to rain or excessive moisture. This TV must not be exposed to dripping or splashing water and objects filled with liquid, such as vases, must not be placed on top of or above the TV. Do not insert foreign objects into the TV through the air vents. If the TV is used in an area where insects may easily enter the TV.
It is possible for insects to enter the TV, such as small flies, spiders, ants, etc. which may cause damage to the TV or become trapped in an area visible on the TV, e.g. within the screen.

If the TV is used in an environment where there is dust or smoke.
It is possible for dust/smoke particles to enter the TV through the air vents during normal operation which can become trapped inside the unit. This may cause overheating, malfunction, deterioration in picture quality, etc.
Do not use an unapproved pedestal / mounting equipment. Be sure to ask your local Panasonic dealer to perform the setup or installation of approved wall- hanging brackets.
Do not apply any strong force or impact to the display panel.
Ensure that children do not climb on the TV.
Do not place the TV on sloping or unstable surfaces, and ensure that the TV does not hang over the edge of the base.
Warning Never place a TV in an unstable location. A TV may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
· Using cabinets or stands recommended by the manufacturer of the TV.
· Only using furniture that can safely support the TV.
· Ensuring the TV is not overhanging the edge of the supporting furniture.
· Not placing the TV on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the TV to a suitable support.
· Not placing the TV on cloth or other materials that may be located between the TV and supporting furniture.
· Educating children about the dangers of climbing on furniture to reach the TV or its controls.
If your existing TV is being retained and relocated, the same considerations as above should be applied.
This TV is designed for table-top use.
Do not expose the TV to direct sunlight and other sources of heat.
To prevent the spread of fire, keep candles or other open flames away from this product at all times

6 English

Suffocation / Choking Hazard
Warning
The packaging of this product may cause suffocation, and some of the parts are small and may present a choking hazard to young children. Keep these parts out of reach of young children.
Do not allow children to handle any small objects such as SD Card. The small object could be swallowed by young children. Remove SD Card immediately after use and store out of reach of young children.
Pedestal
Warning
Do not disassemble or modify the pedestal.
Caution
Do not use any pedestal other than the one provided with this TV.
Do not use the pedestal if it becomes warped or physically damaged. If this occurs, contact your nearest Panasonic dealer immediately.
During setup, make sure that all screws are securely tightened.
Ensure that the TV does not suffer any impact during installation of the pedestal.
Ensure that children do not climb onto the pedestal.
Install or remove the TV from the pedestal with at least two people.
Install or remove the TV according to the specified procedure.
Radio waves
Warning
Do not use the TV in any medical institutions or locations with medical equipment. Radio waves may interfere with the medical equipment and may cause accidents due to malfunction.
Do not use the TV near any automatic control equipment such as automatic doors or fire alarms. Radio waves may interfere with the automatic control equipment and may cause accidents due to malfunction.
Keep at least 15 cm away from the TV if you have a cardiac pacemaker. Radio waves may interfere with the operation of the pacemaker.
Do not disassemble or alter the TV in any way.

Built-in wireless LAN
Caution
Do not use the built-in wireless LAN to connect to any wireless network (SSID) for which you do not have usage rights. Such networks may be listed as a result of searches. However, using them may be regarded as illegal access.
SSID is a name for identifying a particular wireless network for transmission.
Do not subject the built-in wireless LAN to high temperatures, direct sunlight or moisture.
Data transmitted and received over radio waves may be intercepted and monitored.
The built-in wireless LAN uses 2.4 GHz and 5 GHz frequency bands. To avoid malfunctions or slow response caused by radio wave interference when using the built-in wireless LAN, keep the TV away from other devices that use 2.4 GHz and 5 GHz signals such as other wireless LAN devices, microwave ovens, and mobile phones.
When problems occur due to static electricity, etc., the TV might stop operating to protect itself. In this case, turn the TV off at the Mains power On / Off switch, then turn it back on.
Bluetooth® wireless technology
Caution
The TV uses the 2.4 GHz radio frequency ISM band (Bluetooth®). To avoid malfunctions or slow response caused by radio wave interference, keep the TV away from the devices such as other wireless LAN devices, other Bluetooth devices, microwaves, mobile phones and the devices that use 2.4 GHz signal.
Ventilation
Caution
Allow sufficient space (at least 10 cm) around the TV in order to help prevent excessive heat, which could lead to early failure of some electronic components.

10

10

10

10

(cm)
Ventilation should not be impeded by covering the ventilation openings with items such as newspapers, tablecloths and curtains.
Whether you are using a pedestal or not, always ensure the vents at the bottom of the TV are not blocked and there is sufficient space to enable adequate ventilation.

English 7

Moving the TV
Caution
Before moving the TV, disconnect all cables.
At least two people are required to move the TV to prevent injury that may be caused by the tipping or falling of TV.
Do not hold the screen part as shown below when moving the TV. This may cause malfunction or damage.
How to carry the TV. (p. 10)

Remove the battery from the unit when not using for a prolonged period of time to prevent battery leakage, corrosion and explosion.
OLED TV Declaration of Conformity (DoC) “Hereby, Panasonic Corporation declares that this TV is in compliance with the essential requirements and other relevant provisions of the Directive 2014/53/EU.” If you want to get a copy of the original DoC of this TV, please visit the following website: http://www.ptc.panasonic.eu/doc
Authorized Representative: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, D-22525 Hamburg, Germany

Transport only in upright position. Transporting the TV with its display panel facing upwards or downwards may cause damage to the internal circuitry.
When not in use for a long time
Caution
This TV will still consume some power even in the Off mode, as long as the mains plug is still connected to a live mains socket. Remove the mains plug from the wall socket when
the TV is not in use for a prolonged period of time.
Excessive volume
Caution Do not expose your ears to
excessive volume from the headphones. Irreversible damage can be caused. If you hear a drumming noise in your ears, turn down the volume or temporarily stop using the headphones.
Battery for the Remote Control
Caution Incorrect installation may cause battery leakage,
corrosion and explosion. Replace only with the same or equivalent type. Do not mix old and new batteries. Do not mix different battery types (such as alkaline
and manganese batteries). Do not use rechargeable batteries (Ni-Cd, etc.). Do not burn or break up batteries. Do not expose batteries to excessive heat such as
sunshine, fire or the like. Make sure you dispose of batteries correctly.

5.15 ­ 5.35 GHz band of wireless LAN is restricted to indoor operation only in the following countries.
Ireland, United Kingdom

Maximum radio-frequency power transmitted in the frequency bands

Type of wireless Frequency band Maximum EIRP

2 412-2 472 MHz 20 dBm

Wireless LAN

5 150-5 250 MHz 23 dBm 5 250-5 350 MHz 23 dBm

5 470-5 725 MHz 23 dBm

Bluetooth

2 402-2 480 MHz 9 dBm

8 English

Accessories
Standard accessories
Remote Control (p. 18)
N2QAYB001179

Installing the TV
Assembling / Removing the pedestal
Assembly screw (4) M4 × 15
Base

Pedestal (p. 9)
Cable clamp (2) (p. 16)
Cable tie (3) (p. 16)

Pedestal cover

Batteries (2) R6
(p. 19)
Operating Instructions Production Registration Leaflet
Accessories may not be placed all together. Take care not to throw them away unintentionally.

English 9

Assembling the pedestal

2

1

C

Removing the pedestal
Be sure to remove the pedestal in the following procedures when you use the wall-hanging bracket or repack the TV. 1 Remove the pedestal cover . 2 Remove the assembly screws from the pedestal. 3 Pull out the pedestal from the TV.
B

A
10 English

Installing the wallhanging bracket

Please contact your local Panasonic dealer to purchase the recommended wall- hanging bracket.

Holes for wall-hanging bracket installation

Rear of the TV

55-inch model

a: 400 mm

a

b: 300 mm

b

65-inch model

a: 400 mm

b: 400 mm

(View from the side) Depth of screw minimum: 23 mm maximum: 28 mm Diameter: M6

Screw for fixing the TV onto the wall-hanging bracket (not supplied with the TV)

Warning
Using other wall-hanging brackets, or installing a wallhanging bracket by yourself have the risk of personal injury and product damage. In order to maintain the unit’s performance and safety, be absolutely sure to ask your dealer or a licensed contractor to secure the wall-hanging brackets. Any damage caused by installing without a qualified installer will void your warranty.
Carefully read the instructions accompanying optional accessories, and be absolutely sure to take steps to prevent the TV from falling off.
Handle the TV carefully during installation since subjecting it to impact or other forces may cause product damage.
Take care when fixing wall brackets to the wall. Always ensure that there are no electrical cables or pipes in the wall before hanging bracket.
To prevent fall and injury, remove the TV from its fixed wall position when it is no longer in use.

Connections
External equipment and cables shown are not supplied with this TV.
Please ensure that the unit is disconnected from the mains socket before attaching or disconnecting any cables.
Check the terminal type and cable plugs are correct for connection.
Use a fully wired HDMI compliant cable. Keep the TV away from electronic equipment (video
equipment, etc.) or equipment with an infrared sensor, otherwise distortion of image / sound may occur or operation of other equipment may be affected. Please also read the manual of the equipment being connected.

English 11

Removing the pedestal cover / terminal cover from the TV
Be sure to remove the pedestal cover / terminal cover before connecting or disconnecting cables.
When the connections are completed, attach the pedestal cover / terminal cover. (p. 17)

Terminal cover

12 English

C
Terminals 1
2

10 11

3

4 5

6 7

8 9

12

13

1 Model name plate 2 CI slot (p. 15) 3 SD card slot 4 HDMI1 – 2 (p. 13, 14, 15) 5 USB 1 port
This symbol indicates DC operation 6 Terrestrial terminal (p. 13) 7 Satellite terminal (p. 13) 8 ETHERNET terminal (p. 14) 9 Headphone jack (p. 15) 10 USB 2 – 3 port 11 HDMI3 – 4

12 AV (COMPONENT / VIDEO) (p. 15)
13 DIGITAL AUDIO To watch content in 4K format, use HDMI terminal.
(p. 14)

Basic connections
Mains lead

AC 220-240 V 50 / 60 Hz

Satellite connection
For Freesat, Other Sat., Satellite
Dual Tuner
TV

Mains lead
Cable tie (Bundled the mains lead) To loosen:

Satellite cables Satellite dish
Single Tuner
TV

Knob

Keep pushing the knob

To remove from the TV:

Snaps Keep pushing both side snaps

Aerial
TV

Satellite cable Satellite dish To ensure your satellite dish is correctly installed, please consult your local dealer. Also consult the received satellite broadcasting companies for details.
AV devices
DVD Recorder / Blu-ray Recorder, etc.
TV

RF cable Terrestrial aerial For DVB, Analogue

RF cable HDMI cable DVD Recorder / Blu-ray Recorder, etc. Terrestrial aerial
English 13

Cable TV box
TV

Connections for 4K / HDR compatible equipment
TV

Cable

HDMI cable RF cable Cable TV box Terrestrial aerial
Network
A broadband network environment is required to be able to use internet services. If you do not have any broadband network services,
please consult your retailer for assistance. Prepare the internet environment for wired connection
or wireless connection. Setup of the network connection will start when first
using the TV. (p. 20)
Wired connection
TV
Internet environment
LAN cable (Shielded) Use Shielded Twist Pair (STP) LAN cable.
Wireless connection
Internet environment
Built-in wireless LAN (Rear of the TV) Access point

HDMI cable
4K / HDR compatible equipment
To watch high-definition 4K more accurately or HDR content, connect the 4K compatible equipment to HDMI1 or 2 terminal.
Connect the 4K compatible equipment to HDMI terminal using a 4K compatible cable and you can watch content in 4K format.
Supporting HDR does not increase the peak brightness capabilities of the TV panel.
[HDMI Auto Setting] (Setup Menu)
Reproduces the image more precisely with the expanded colour gamut when connecting the 4K compatible equipment. Select the mode depending on the equipment.
[Mode1]: For better compatibility. Set to [Mode1] when the image or sound in HDMI input is not played properly. [Mode2]: For the 4K compatible equipment that has the function to output the image precisely with the expanded colour gamut
To change the mode
1. Select the HDMI input mode connected to the equipment.
2. Display the menu and select [HDMI Auto Setting] (Setup Menu).
For information about the valid format, refer to [eHELP] (Search by Purpose > Watching > 4K resolution > HDMI Auto Setting).

14 English

Other connections

TV

DVD Player
(COMPONENT equipment)

TV

(Viewing)
(Listening)
DVD Player
Camcorder / Game equipment
(VIDEO equipment) TV
(Viewing)
(Listening)
Camcorder / Game equipment
Amplifier (listening with external speakers)
Use HDMI2 to connect the TV to an amplifier which has ARC (Audio Return Channel) function. If connecting to an amplifier without ARC function, use DIGITAL AUDIO.
To enjoy multi-channel sound from external equipment (e.g. Dolby Digital 5.1ch), connect the equipment to the amplifier. For information about the connections, read the manuals of the equipment and amplifier.

HDMI cable Amplifier with speaker system External equipment (DVD Player, etc.)
Headphones
For information about the volume settings, refer to [eHELP] (Search by Purpose

Settings > Sound).
TV
(3.5 mm stereo mini plug)
Common Interface
Turn the TV off with Mains Power On / Off switch whenever inserting or removing the CI module.
If a smart card and a CI module come as a set, first insert the CI module, then insert the smart card into the CI module.
Insert or remove the CI module completely in the correct direction as shown.
Normally encrypted channels will appear. (Viewable channels and their features depend on the CI module.) If encrypted channels do not appear [Common Interface] in the Setup Menu
There might be some CI modules in the market with older firmware versions that do not work fully interoperable with this new CI+ v1.4 TV. In this case, please contact your content provider.
For details, refer to [eHELP] (Search by Purpose > Functions > Common Interface), read the manual of the CI module, or check with the content provider.
Be sure to remove the CI module card, etc. before repairing, transferring or discarding.
TV

CI module

English 15

USB HDD (for recording)
Use USB 1 port for connecting the USB HDD.
For details, refer to [eHELP] (Search by Purpose > Recording).
VIERA Link
Use HDMI1 – 4 for VIERA Link connection.
For details, refer to [eHELP] (Search by Purpose > Functions > VIERA Link “HDAVI ControlTM”).

Cable arrangement
Fix the cables using the cable clamp, cable tie, etc. and then attach the terminal cover to the TV.
Fixing the Mains lead using the cable clamp

Attach the cable clamp Insert the cable clamp in a hole
Hole
Bundle the cable Set
To release: Keep pushing the tab Tab
Tab To remove from the TV:
Keep pushing both side snaps
Snaps

16 English

Fixing the cables using the cable tie

Attaching the terminal cover / pedestal
cover
Do not apply load to the terminal cover / pedestal cover.
Be careful not to nip the cables between the TV and the terminal cover / pedestal cover.
When using USB 2 port, USB 3 port, AV terminal, DIGITAL AUDIO, HDMI3 terminal or HDMI4 terminal, you cannot attach the terminal cover. Keep the removed terminal cover for future use.

Attach the cable tie Insert the cable tie in a hole
Hole Bundle the cables
Set the tip in the hooks Hooks

To loosen: Keep pushing the knob

Knob C

To remove from the TV:

Snaps

Keep pushing both side snaps